Tuthill Employee Handbook (Draft v0.1)
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LETTER FROM TOM<br />
Hello,<br />
If you’re a new member of the <strong>Tuthill</strong> family, welcome to <strong>Tuthill</strong>! If you’ve been around for a while, hello<br />
again, and thank you for picking up the latest version of our <strong>Employee</strong> <strong>Handbook</strong>. We’re on a journey to<br />
Wake the World and our paths along the way will look different from one employee to the next. What’s<br />
important is that we’re focused on the same targets and aligned in how we’ll achieve them. This alignment,<br />
however, is not just in what we’re doing. It’s in who we’re being.<br />
Fortunately, we have a strong set of foundational values and behaviors to guide us along the way. The<br />
<strong>Tuthill</strong> values of integrity, respect, responsibility, awareness, courage, and excellence play a big part in who<br />
we are. In fact, all of them are important in the context of how we show up every day; being responsible<br />
for our respect of others AND ourselves; doing this with integrity even when no one is “watching”; having<br />
the awareness to proceed with excellence always; and the courage to call others forth when someone or<br />
something doesn’t adhere to them.<br />
Our behaviors of curiosity, clarity, grit, grace, gratitude, and love are ways our values manifest themselves.<br />
These are things we can see in our daily lives. Curiosity shows up in the form of asking questions, for<br />
example. Clarity shows up in our responses and in how we communicate. Grit appears in the daily rigor<br />
required for us to achieve our goals so it’s clear if we’ve had a good day at work. Grace, gratitude, and love<br />
are centered around the relationships we have with others AND ourselves. All of these are the <strong>Tuthill</strong> way:<br />
the way we create a like-hearted legion of people who many of us are proud to call family.<br />
Please help us strengthen our legion by being a stand for our values, our behaviors, and the guidelines set<br />
forth in this handbook. This is the fabric that makes us who we are. It is our culture. It is Our Way. It<br />
starts with each one of us. Here and now.<br />
I am glad you are here!<br />
Tom Carmazzi<br />
President and CEO
OUR COMPASS<br />
COMPASS<br />
OUR BRAND OUR WAY OUR MISSION OUR VISION OUR PURPOSE<br />
WAKE THE WORLD.<br />
We invite a powerful aliveness. We make<br />
space for hearts - the original pumps - to thrive.<br />
When we come alive, the world comes along.<br />
A LEGION OF LIKE-HEARTED PEOPLE<br />
WITH ASTOUNDING IMPACT.<br />
An ingenious company supporting<br />
flourishing families and spirited communities.<br />
MAKING REAL THINGS THAT<br />
REALLY MAKE A DIFFERENCE.<br />
From our hearts to our heads to our hands,<br />
we dare to make better.<br />
LIVING OUR COMMON VALUES.<br />
CREATING THE UNCOMMON.<br />
A life full of curiosity, clarity, grit, grace, gratitude, and love.<br />
IT’S WHO WE ARE, WHAT WE DO,<br />
AND WHAT WE SAY.<br />
It all starts with me. Here. Now.
TABLE OF CONTENTS<br />
Introduction . ................................... 4<br />
Our Values. .................................... 6<br />
Our Behaviors. .................................. 7<br />
PROTECTING OUR INGENUITY<br />
.<br />
Confidentiality. .................................. 8<br />
Conflict of Interest. ............................... 8<br />
<strong>Employee</strong> Inventions . ............................. 8<br />
Use of Information Technology. ...................... 9<br />
Social Media .................................. 9<br />
RESPECT<br />
Substance Abuse ................................ 10<br />
Equal Employment Opportunity Company ............... 10<br />
Anti-Harassment. ................................ 11<br />
Workplace Violence & Weapons ...................... 11<br />
Whistle-Blower. ................................. 11<br />
FLOURISHING FAMILIES<br />
.<br />
Benefits. ...................................... 13<br />
Educational Assistance ............................ 13<br />
Compensation ................................. 13<br />
Family and Medical Leave Act ....................... 13<br />
Relocation ..................................... 14<br />
Business Travel & Entertainment ..................... 14<br />
Military Leave. .................................. 15<br />
3
INTRODUCTION<br />
There is no such thing as common sense.<br />
We all come from different backgrounds<br />
with different sets of rules, communication<br />
styles, and beliefs. What’s cool about this<br />
diversity is that we get to come together<br />
in workplaces like <strong>Tuthill</strong> to blend our<br />
skills, personalities, and cultures to<br />
create our own community. We call ours<br />
a community of like-hearted people with<br />
astounding impact.<br />
By blending the <strong>Tuthill</strong> Business System<br />
(TBS) tools with Conscious Company<br />
philosophies, we have a very powerful<br />
blend of ingredients for the recipe that<br />
makes us who we are at <strong>Tuthill</strong>. The truth<br />
is, however, that these two ingredients<br />
alone don’t carry us across the finish line.<br />
It’s the people of <strong>Tuthill</strong> who do. It’s you.<br />
As humans with connection and tribal<br />
belonging in our DNA, we yearn to<br />
understand the responsibilities we have as<br />
members of the communities we belong<br />
to. This handbook contains an overview of<br />
<strong>Tuthill</strong>’s policies as well as copies of the<br />
policies themselves. The full legal policy<br />
documents are located in the back flap of<br />
this folder, or in the Appendix for those<br />
viewing this electronically. Please take<br />
whatever time is required to understand<br />
these and ask your manager if you need<br />
additional clarity. We’re counting on you<br />
to abide by these guidelines so that our<br />
community continues to be one where<br />
hearts can thrive.<br />
Our like-hearted<br />
personalities, an
community blends our skills,<br />
d cultures<br />
5
OUR VALUES<br />
OUR WAY<br />
LIVING OUR COMMON VALUES.<br />
CREATING THE UNCOMMON.<br />
A LIFE FULL OF CURIOSITY, CLARITY, GRIT, GRACE, GRATITUDE, & LOVE<br />
INTEGRITY<br />
Heart, head and hands are in alignment. I am impeccable with my word via clear<br />
yes’s and no’s. When commitments are in jeopardy, I quickly communicate<br />
and renegotiate partnerships as appropriate.<br />
RESPECT<br />
I remember and honor the past. I hold & demonstrate positive intent for myself<br />
and others.<br />
RESPONSIBILITY<br />
I am able to respond to my awareness and I choose to take action in the<br />
context of my wants AND those of <strong>Tuthill</strong>.<br />
COURAGE<br />
I choose to follow my heart and let it serve as a guide for my thoughts and<br />
actions. I willingly have tough conversations instead of stepping over and<br />
avoiding them.<br />
AWARENESS<br />
I see what I haven’t seen before (all three attention levels). I notice my thoughts,<br />
feelings and actions in each moment and their impact on others and myself.<br />
EXCELLENCE<br />
I choose Continuous Improvement in all areas of my life (heart, head and<br />
hands). I integrate the Conscious Company tools with the TBS tools.<br />
OUR VALUES
OUR BEHAVIORS<br />
OUR WAY<br />
LIVING OUR COMMON VALUES.<br />
CREATING THE UNCOMMON.<br />
A LIFE FULL OF CURIOSITY, CLARITY, GRIT, GRACE, GRATITUDE, & LOVE<br />
CURIOSITY<br />
Seeking understanding and willingly testing assumptions from a place of<br />
childlike wonder.<br />
CLARITY<br />
Having a clear heart and striving to be easily understood. Actively engaging<br />
in healthy conflict to increase and/or seek understanding.<br />
GRIT<br />
Daily discipline with rigorous commitment to goals while being fully<br />
accountable.<br />
GRACE<br />
Holding ourselves and others great while supporting others to take full<br />
responsibility for their lives.<br />
GRATITUDE<br />
Expressing thanks and appreciation from the heart. Acknowledging<br />
ourselves and others.<br />
LOVE<br />
Unconditionally and actively caring for and being in service of yourself and<br />
others.<br />
OUR BEHAVIORS<br />
7
CONFIDENTIALITY<br />
During the course of your employment with <strong>Tuthill</strong>, you will be exposed to certain<br />
confidential information concerning <strong>Tuthill</strong> and its business. <strong>Tuthill</strong> requires that you keep<br />
such information confidential both during and after your employment with the Company.<br />
Maintaining confidentiality helps to preserve the fabric that makes us who we are so that<br />
we can support flourishing families and spirited communities for years to come.<br />
CONFLICT OF INTEREST<br />
It’s not uncommon for people to earn some extra money with a side gig here and there.<br />
We ask that our employees discuss any outside employment with their managers so<br />
that we can look-out for each of our best interests. It’s important that this additional<br />
work does not interfere with your work at <strong>Tuthill</strong> as it can impact safety, security of<br />
information, and even the energy of the workplace. Out of respect for one another and to<br />
prevent distractions at work, soliciting any form of information that promotes any outside<br />
organization not affiliated with <strong>Tuthill</strong>.<br />
EMPLOYEE INVENTIONS<br />
Making real things that really make a difference demands innovation. Our growth strategy<br />
includes producing new products for foundational markets. As our employees blend their<br />
skills with a keen understanding of what our customers want, innovation happens. New<br />
ideas, discoveries, and inventions come to life. This intellectual property is <strong>Tuthill</strong>’s<br />
and we’ll protect it with all our heart using whatever means possible, including filing for<br />
patents and copyrights.<br />
PROTECTING<br />
OUR<br />
INGENUITY
USE OF INFORMATION TECHNOLOGY<br />
We’re very connected in the workplace. Not just to each other, but to our data networks.<br />
Many of us use equipment, software, and resources owned by <strong>Tuthill</strong> such as computers<br />
and smart phones. This equipment, as well as the network that provides us with our data,<br />
must all be treated with respect. Think of these items as tools for the job and nothing<br />
more. Use them as intended; to better communicate with one another, our customers,<br />
and our suppliers.<br />
SOCIAL MEDIA<br />
To share or not to share? That is the question. In today’s always-connected digital world<br />
people are often tempted to share their personal experiences. These social media rules and<br />
guidelines exist to provide clarity around when and how to share your <strong>Tuthill</strong> experiences.<br />
As stated in our brand statement from <strong>Tuthill</strong>’s Compass, “It all starts with me. Here.<br />
Now.” This is a reminder of how each and every one of us make the <strong>Tuthill</strong> brand what it<br />
is.<br />
We’re always having an impact. We want <strong>Tuthill</strong> employees to live by our values and<br />
behaviors when engaging in digital arenas including social media, blogs, other types of<br />
self-published online journals and collaborative Web-based discussion forums including,<br />
but not limited to, Twitter, LinkedIn, Facebook, YouTube, Snapchat, and Google+. This<br />
applies to when you are participating personally, as well as when you are acting on behalf<br />
of the company.<br />
9
RESPECT<br />
SUBSTANCE ABUSE<br />
<strong>Tuthill</strong> is a stand for aliveness and there are many substances out there that can harm<br />
ourselves and others. We say no to numb. All activities that have anything to do with illegal<br />
or unauthorized drugs or alcohol on company premises or while on company business are<br />
strictly prohibited. We also encourage our employees to be responsible on their own time<br />
as well. Abusing any substance that impacts on-the-job behaviors that negatively affect<br />
our company will result in corrective action up to and including immediate termination.<br />
As a conscious company, we will do what’s necessary to maintain awareness of these<br />
situations through testing and inspection. We love and respect our employees and are<br />
willing to assist those with substance abuse problems seek voluntary treatment with full<br />
confidentiality.<br />
EQUAL EMPLOYMENT OPPORTUNITY COMPANY<br />
As mentioned in the introductory letter, we have a diverse community of people working at<br />
<strong>Tuthill</strong>. Our Equal Employment Opportunity Company (EEOC) policy simply clarifies that<br />
we’ll employ anyone suited for the job without regard to race, color, religion, sex, national<br />
origin, age, disability or genetics. Simply stated, we will not make any determination of<br />
how fit someone is for a role at <strong>Tuthill</strong> based on anything outside of the job description,<br />
which includes values and/or behaviors and skills. We are an affirmative action employer.
ANTI-HARASSMENT<br />
Many of our values and behaviors are rooted in human dignity. Harassment is one of the<br />
worst ways of damaging someone’s dignity. It also damages positive working relationships<br />
and crumbles the trust-based foundation of our like-hearted community and will ultimately<br />
harm our business. The <strong>Tuthill</strong> values and behaviors strongly encourage behaviors that<br />
honor human dignity, and we’d still like to take a moment to add some clarity to what we<br />
consider harassment.<br />
WORKPLACE VIOLENCE & WEAPONS<br />
We make space for hearts to thrive and an environment that isn’t safe, supportive,<br />
and professional greatly hinders this. <strong>Employee</strong>s who attempt to intimidate or commit<br />
violence against anyone – fellow employee, customer, vendor, or guest – will be subject<br />
to discipline up to and including termination. And because potentially criminal conduct<br />
may be involved, we may also notify appropriate legal authorities.<br />
Workplace safety also requires that we ban all weapons from <strong>Tuthill</strong> premises, including<br />
vehicles in <strong>Tuthill</strong> parking lots. Specifically, guns, knives (blades over 3 inches long),<br />
explosives, and any other item which the company determines has the potential to inflict<br />
harm are prohibited.<br />
WHISTLE-BLOWER<br />
Upholding our values and behaviors is everyone’s responsibility at <strong>Tuthill</strong>. When you see<br />
something happening that you believe isn’t in alignment with the environment we want to<br />
create please share this via our 24x7 employee hotline. Some examples of things to report<br />
include on-the-job drug or alcohol abuse, harassment, discrimination, theft, property<br />
damage, fraudulent activity, health or safety issues, violations of company policies or<br />
procedures, or violations of applicable laws and regulations. Raising awareness of these<br />
issues is the first step to resolution. Remember, all reported violations are handled<br />
confidentially. Please be timely in reporting anything you see to maintain the well-being<br />
of all <strong>Tuthill</strong> employees.<br />
11
FLOURISHING
BENEFITS<br />
At <strong>Tuthill</strong> we understand that the benefits offered to care for you and your loved ones<br />
through our organization are just as important (if not more) then your compensation.<br />
Your local Human Resources team will be able to provide you with further details on our<br />
Medical, Dental, Vision, FSA, Life Insurance, STD/LTD, Retirement Program, Paid Time<br />
Off, Holiday Schedule, and any Flexible Work Arrangements offered that your role may be<br />
eligible for.<br />
EDUCATIONAL ASSISTANCE<br />
We dare to make better in our processes, in our products, and in our people. Because<br />
we encourage our employees to continue their education and to acquire the skills and<br />
knowledge relative to their employment for their own self-development and the benefit<br />
of the company we will reimburse eligible employees for 100% of tuition, lab fees, and<br />
textbooks up to $5000 per calendar year. Yes, there is some fine print about where you<br />
can go, successful completion, and what happens if you leave <strong>Tuthill</strong>. You can read all<br />
about it in the back of this handbook where you’ll find the full Education Assistance Policy.<br />
The bottom line is that we want you to stretch into the learning zone, with ownership and<br />
accountability on your journey.<br />
COMPENSATION<br />
Our ingenious company not only supports<br />
spirited communities, but flourishing<br />
families as well. One of the many<br />
components of families that flourish is<br />
the financial one. <strong>Tuthill</strong> determines<br />
each employee’s pay rate on an individual<br />
basis and bases this rate upon several<br />
considerations such as job duties, market<br />
standards for comparable jobs, the<br />
company’s overall business condition,<br />
job performance, attendance record, and<br />
conduct. Payroll periods are weekly and<br />
bi-weekly with paydays being on Fridays.<br />
FAMILY AND MEDICAL LEAVE ACT<br />
Sometimes in life you simply need more<br />
time. Illness, family problems, pregnancy,<br />
or child rearing can suddenly place<br />
enormous demands on your schedule.<br />
Flourishing families are part of our vision<br />
and FMLA can provide you with unpaid<br />
time to take care of what’s necessary to<br />
keep your family flourishing—allowing<br />
you to take unpaid leave when you really<br />
need it for family or medical reasons. To<br />
be eligible, employees are required to be<br />
employed for 12 months and have worked<br />
at least 1,250 hours.<br />
FAMILIES<br />
13
RELOCATION<br />
Like-hearted communities are made up of people who care about one another and the<br />
greater good that the community represents. There are times when opportunities to<br />
support our business arise and relocation is requested. In these situations, we want to<br />
make that move as easy as possible. <strong>Tuthill</strong> will provide financial support for employees<br />
that are stepping into roles in new locations.<br />
BUSINESS TRAVEL & ENTERTAINMENT<br />
Whether it’s visiting customers or suppliers, volunteering with cause partners, or going<br />
on other trips that take employees out of the office, we want to make this as easy as<br />
possible. It’s your responsibility to travel using your best judgment and to collect required<br />
receipts. Transportation, hotels, meals, and some entertainment expenses are covered<br />
under this policy. Use your <strong>Tuthill</strong> credit card so that you don’t have to incur out-ofpocket<br />
expenses. Remember that our people are our brand and that you represent <strong>Tuthill</strong><br />
when you’re traveling. Respect local cultures, spread aliveness, follow the law, and be<br />
safe at all times.<br />
OUR VALUES
Holding Each Other Great<br />
MILITARY LEAVE<br />
We understand that some of our employees will be required to perform military duty in the<br />
armed forces voluntarily or involuntarily. <strong>Tuthill</strong>’s Military leave policy proudly complies<br />
with the Uniformed Services Employment And Reemployment Rights Act (USERRA).<br />
Eligible employees will receive benefits according to this policy for up to five years of<br />
absence given that advance notice is provided and that the employee was discharged<br />
honorably from the military. We are forever grateful to those who allow us to live the lives<br />
we have.<br />
15
OUR STORY<br />
<strong>Tuthill</strong> has always been a company with heart. In our early days, we<br />
made the bricks that helped make Chicago, relying on horses to carry<br />
the clay. Some days, the heat and haul were too much for their hearts -<br />
and ours - to bear. So we created an oil pump to power a truck, saving<br />
our four-legged friends and laying the foundation for our future.<br />
All of us are born with a pump inside: our hearts. As children, this<br />
original pump fueled our dreams and our creations. As adults, our<br />
hearts continue to pump, but are they truly thriving? At our core, the<br />
energy is still there. We yearn to release it - to open our eyes wider,<br />
reach our arms out farther, and do what makes our hearts beat faster.<br />
Today, we make pumps, blowers, vacuums, and meters, daring to make<br />
them better every day. But the original pump - the heart - is still at our<br />
company’s core. We’re on a journey to become a Conscious Company,<br />
inviting the entire <strong>Tuthill</strong> community to come alive in everything we<br />
believe, say, and create. And we’re extending that invitation beyond our<br />
walls. To have a seismic impact on our world, all hearts are vital. When<br />
our hearts are awake, our energy is contagious, and we make ripples<br />
that can move millions. The world needs people who are alive from the<br />
heart. Because when we come alive, the world comes along.<br />
Wake the World.