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Focus<br />
on Business<br />
Take your business into the<br />
future<br />
BY DAVID PEARSON AND JESS RADICH*<br />
MDNZ’s vision for 2020<br />
As we head into the busy summer<br />
months, using your time and<br />
resources efficiently is a must<br />
to ensure your business is running<br />
smoothly and your patients are feeling<br />
valued and coming back for more.<br />
The rise of cloud-based accounting<br />
software and other business applications<br />
has been a game changer for business<br />
owners. Being able to access real-time<br />
information enables informed and timely<br />
decision making and having transactions<br />
flow directly from your bank removes<br />
the need for time consuming data entry,<br />
allowing you to spend more hands-on<br />
time in your business.<br />
As business advisors, we are more<br />
than aware of the time pressures put on<br />
small business owners. Planning staff<br />
rosters, processing payroll, inventory and<br />
planning purchases leaves little time<br />
for other important areas like engaging<br />
with your patients or keeping your team<br />
motivated and productive.<br />
Real time accounting software and<br />
other business applications can help<br />
streamline your business while making<br />
your life a whole lot easier. Here are<br />
some key apps to consider, streamlining<br />
your entire operation, giving you time to<br />
focus on the things you love about your<br />
business.<br />
Reporting<br />
Reporting add-on software provides<br />
core KPIs and enables benchmarking for<br />
your optometry practice in a way that<br />
can be easily visualised and understood.<br />
Financial information is pulled from your<br />
accounting software in real time and<br />
presented in a way most meaningful to<br />
your practice, customised by you.<br />
Futrli and Spotlight Reporting<br />
applications are amongst the favourites.<br />
Both apps deliver crucial, need-to-know<br />
metrics required to help your practice<br />
thrive. Seamlessly integrated with a raft<br />
of accounting software, the app allows<br />
you to view your business’ financial<br />
information in easy to understand<br />
reports or dashboards, which can be<br />
customised. If you wanted to track how<br />
a new product or brand is performing<br />
during a ‘trial basis’, done! Want to<br />
ensure your stock levels are at the correct<br />
level for different stages throughout the<br />
year? Easy! Alerts can also be set to notify<br />
key people of changes in performance<br />
or trends. Recognising each business<br />
is different, both Spotlight and Futrli<br />
allow you to create your own KPIs and<br />
benchmarks. Plus you can break down<br />
revenue streams, forecast, budget,<br />
calculate gross profit percentages and<br />
wages to sales ratios among many other<br />
things.<br />
This can help you plan and reduce risk<br />
to grow your practice. Giving key staff<br />
members access to certain reports can<br />
also incentivise them to set and achieve<br />
targets for themselves and the company,<br />
while also increasing accountability and<br />
understanding.<br />
Data Entry<br />
Even though we live in a tech savvy<br />
world, there still seems to be a lot of<br />
paper. Invoices can quickly pile up, while<br />
disgruntled suppliers wait in the wings.<br />
A lot of business owners take care of this<br />
themselves, when in actual fact it is far<br />
more efficient and cost effective to pay<br />
someone else to do it. Being the face of<br />
your business will pay off far more than<br />
sitting in the back-office mulling over<br />
accounts payable data entry, especially if<br />
this is not your strong suit.<br />
20 NEW ZEALAND OPTICS <strong>Dec</strong>ember <strong>2017</strong><br />
An easy to way to get all your<br />
invoices processed quickly is to use a<br />
document collection and management<br />
software tool, such as Receipt Bank or<br />
Hubdoc. Email, take a photo or scan<br />
an invoice or receipt into the software<br />
and it will do the rest. The technology<br />
extracts all relevant data from the<br />
document and automatically enters<br />
the key components into your chosen<br />
accounting software along with the<br />
source document electronically attached.<br />
Payroll and staff management<br />
In a busy practice, staff rostering can<br />
be a nightmare and dealing with casual<br />
employees hired to help over the busy<br />
period adds to its complexity. One of<br />
the most popular cloud based payroll<br />
apps is FlexiTime. Multiple customised<br />
templates can be created as a starting<br />
point each week and FlexiTime provides<br />
you with the option of viewing your<br />
rosters in hours as well as dollars which<br />
is great for forecasting. The software<br />
also has clock-in, clock-out functionality<br />
ensuring labour costs are accurate as<br />
staff are only paid for the hours they<br />
work. And once a payrun has been<br />
processed, the information is sent<br />
directly to your accounting software to<br />
be reconciled – no need for manual data<br />
entry. It’s great for employees too as<br />
they can apply for leave and view their<br />
payslips through the employee portal all<br />
from a smartphone.<br />
Point of sale<br />
A reliable point-of-sale (POS) system is<br />
vital for the retail side of your practice.<br />
A good system can do more than just<br />
process transactions, it can track sales,<br />
manage inventory, automate ordering<br />
and help with pricing and again is<br />
all integrated with your accounting<br />
software so you can identify where<br />
profits are and aren’t being made.<br />
The Vend app is a powerful backoffice<br />
tool, allowing you to streamline<br />
processes and align staff and product<br />
supplies with demand. The front end is<br />
easy to use and works on any device and,<br />
if your business ever needs to operate off<br />
site, you can process sales from a tablet<br />
offline, which then automatically syncs<br />
when you are back online.<br />
All businesses today should be utilising<br />
the wide range of information systems<br />
business solutions available to them.<br />
Using apps such as these outlined above<br />
will help you work smarter, not harder in<br />
your business. You will thank yourself for<br />
them, when you’re finally spending all<br />
your Sundays at the beach!. ▀<br />
ABOUT THE AUTHORS:<br />
*David Pearson is<br />
managing partner<br />
and Jess Radich is<br />
information systems<br />
business manager with<br />
chartered accountants<br />
and business advisors<br />
BDO Central (NI).<br />
Jess is passionate<br />
about ensuring her<br />
clients have the right<br />
accounting software for<br />
their business and the<br />
knowledge and skills<br />
to maximise their use.<br />
For more information,<br />
contact Jess at Jessica.<br />
radich@bdo.co.nz<br />
or David at David.<br />
Pearson@bdo.co.nz or<br />
visit www.bdo.nz<br />
Chris and Annie Bradley, Phillippa Pitcher, Dr Andrew Thompson, Di Goldsworthy and Henry Ford. In the background: Allan and Viv Jones<br />
BY PHILLIPPA PITCHER, MDNZ GENERAL MANAGER<br />
Macular Degeneration New Zealand (MDNZ)<br />
unveiled its vision for 2020 at a cocktail party<br />
in October, generously hosted by The Kelliher<br />
Charitable Trust in Parnell, Auckland.<br />
MDNZ gathered key supporters and donors together<br />
to remind those present about the devastating effects of<br />
macular degeneration and how sight can be saved, and to<br />
hear how MDNZ’s Vision for 2020 campaign will help fight<br />
this terrible disease. Vision for 2020 aims to raise $150,000<br />
a year, over three years to raise awareness about MD among<br />
the 41% of people over 50 years of age in New Zealand who<br />
remain unaware of it, yet are at risk of developing it.<br />
Using the Kelliher Trust art gallery to highlight our<br />
work, MDNZ distributed glasses, kindly donated by MSO<br />
(previously Mike Sladen Optical), that simulated vision loss<br />
from macular degeneration. We encouraged guests to look<br />
at the art wearing the glasses so they could understand<br />
the devastating effect of the disease. We also took the<br />
opportunity to auction artworks by emerging artists that<br />
raised $3,000 for MDNZ’s work, which is still unsupported<br />
by the government.<br />
Goodbye from NZOSS <strong>2017</strong><br />
As <strong>2017</strong> draws to a close, students are drowning<br />
their exam sorrows in copious amounts of caffeine,<br />
consolidated by thoughts of summer, BBQs and<br />
quality beach time around the corner. This marks the 5th<br />
year that NZOSS has been in operation, a progressive year<br />
filled with milestones, challenges and rewards.<br />
Right from the beginning, we were thrown into sign-ups<br />
and Round the Bays. For the first time we worked with the<br />
School of Optometry to run separate orientations for Part 2<br />
students, as well for Part 4s and 5s. We introduced the first<br />
ever NZOSS newsletter, ‘The Lookout’, while the biennial<br />
NZOSS BBQ, pub crawl and camp were all well-received,<br />
and our new buddy system was deemed effective in further<br />
bridging the gap between year levels.<br />
We also ran two seminars this year: ‘<strong>2017</strong> and Beyond’<br />
was targeted towards senior students with invited speakers<br />
providing some insight regarding the industry and our<br />
future careers; while ‘How<br />
to BOptom’, involved older<br />
students talking about their<br />
experiences of surviving tests<br />
and other shenanigans at<br />
optometry school.<br />
We kicked off the second<br />
half of the year with the<br />
annual quiz night, attracting<br />
the largest turnout to date.<br />
The winning team scored free<br />
tickets to the hugely anticipated<br />
annual EyeBall – a magical<br />
night enjoyed by all! We also<br />
introduced the inaugural,<br />
sponsored NZOSS Cocktail<br />
Party, which allowed students<br />
to socialise with lecturers and<br />
network with professionals in<br />
the industry.<br />
We are getting more and<br />
more well-known throughout<br />
the optometry community and<br />
the overwhelming support and<br />
BY ALICIA HAN, OUTGOING NZOSS PRESIDENT<br />
Our ambassador and founding trustee, Viv Jones<br />
spoke about her experience of vision loss from macular<br />
degeneration and how being aware and proactive not only<br />
saved her sight, but improved it. Board chairman, Henry<br />
Ford introduced the Vision for 2020 campaign and inspired<br />
attendees to consider how they could contribute.<br />
To kick start the campaign and to encourage others to<br />
contribute, a generous donor granted MDNZ $25,000 a year<br />
for the next three years. MDNZ’s event at the Kelliher Trust<br />
helped secure the donation as the donor could see we are<br />
engaging with our major donors and supporters and this<br />
would amplify their contribution.<br />
The evening had a lovely atmosphere in the delightful<br />
surroundings of quality artworks. Attendees all said they<br />
really enjoyed the evening and are keen to learn more about<br />
Vision for 2020 and our work. If you would like to know<br />
more, please visit http://mdnz.org.nz/<br />
connections from all of you who are reading this column is<br />
what keeps us running. Of course, none of this would have<br />
been possible without our generous sponsors, the student<br />
body and the School of Optometry.<br />
On behalf of the graduating class of <strong>2017</strong>, I would like<br />
to say a huge thank you to everybody who has supported<br />
us, especially the supervisors, lecturers and staff for your<br />
endless dedication and patience to teach us and help us<br />
grow as clinicians.<br />
Finally, a big thank you to my colleagues on the <strong>2017</strong><br />
executive team for all your hard work. It has been so much<br />
fun working with you and getting to know you all. I am<br />
so proud of what we have achieved. Best of luck to Nick<br />
Lee, NZOSS new president for 2018, and the newly elected<br />
committee. The students can’t wait to see what 2018 will<br />
bring.<br />
With warmest regards, Alicia ▀<br />
Goodbye from the <strong>2017</strong> NZOSS Executive: Alice Jackson, Andrew Kim, Darina Khun, Katarina Marcijasz, Nick Stuhlmann,<br />
Alicia Han, Menaga Manokaran, George Stewart, Gemma Ji, Marna Claassen and (2018 president) Nick Lee