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Dec 2017

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Focus<br />

on Business<br />

Take your business into the<br />

future<br />

BY DAVID PEARSON AND JESS RADICH*<br />

MDNZ’s vision for 2020<br />

As we head into the busy summer<br />

months, using your time and<br />

resources efficiently is a must<br />

to ensure your business is running<br />

smoothly and your patients are feeling<br />

valued and coming back for more.<br />

The rise of cloud-based accounting<br />

software and other business applications<br />

has been a game changer for business<br />

owners. Being able to access real-time<br />

information enables informed and timely<br />

decision making and having transactions<br />

flow directly from your bank removes<br />

the need for time consuming data entry,<br />

allowing you to spend more hands-on<br />

time in your business.<br />

As business advisors, we are more<br />

than aware of the time pressures put on<br />

small business owners. Planning staff<br />

rosters, processing payroll, inventory and<br />

planning purchases leaves little time<br />

for other important areas like engaging<br />

with your patients or keeping your team<br />

motivated and productive.<br />

Real time accounting software and<br />

other business applications can help<br />

streamline your business while making<br />

your life a whole lot easier. Here are<br />

some key apps to consider, streamlining<br />

your entire operation, giving you time to<br />

focus on the things you love about your<br />

business.<br />

Reporting<br />

Reporting add-on software provides<br />

core KPIs and enables benchmarking for<br />

your optometry practice in a way that<br />

can be easily visualised and understood.<br />

Financial information is pulled from your<br />

accounting software in real time and<br />

presented in a way most meaningful to<br />

your practice, customised by you.<br />

Futrli and Spotlight Reporting<br />

applications are amongst the favourites.<br />

Both apps deliver crucial, need-to-know<br />

metrics required to help your practice<br />

thrive. Seamlessly integrated with a raft<br />

of accounting software, the app allows<br />

you to view your business’ financial<br />

information in easy to understand<br />

reports or dashboards, which can be<br />

customised. If you wanted to track how<br />

a new product or brand is performing<br />

during a ‘trial basis’, done! Want to<br />

ensure your stock levels are at the correct<br />

level for different stages throughout the<br />

year? Easy! Alerts can also be set to notify<br />

key people of changes in performance<br />

or trends. Recognising each business<br />

is different, both Spotlight and Futrli<br />

allow you to create your own KPIs and<br />

benchmarks. Plus you can break down<br />

revenue streams, forecast, budget,<br />

calculate gross profit percentages and<br />

wages to sales ratios among many other<br />

things.<br />

This can help you plan and reduce risk<br />

to grow your practice. Giving key staff<br />

members access to certain reports can<br />

also incentivise them to set and achieve<br />

targets for themselves and the company,<br />

while also increasing accountability and<br />

understanding.<br />

Data Entry<br />

Even though we live in a tech savvy<br />

world, there still seems to be a lot of<br />

paper. Invoices can quickly pile up, while<br />

disgruntled suppliers wait in the wings.<br />

A lot of business owners take care of this<br />

themselves, when in actual fact it is far<br />

more efficient and cost effective to pay<br />

someone else to do it. Being the face of<br />

your business will pay off far more than<br />

sitting in the back-office mulling over<br />

accounts payable data entry, especially if<br />

this is not your strong suit.<br />

20 NEW ZEALAND OPTICS <strong>Dec</strong>ember <strong>2017</strong><br />

An easy to way to get all your<br />

invoices processed quickly is to use a<br />

document collection and management<br />

software tool, such as Receipt Bank or<br />

Hubdoc. Email, take a photo or scan<br />

an invoice or receipt into the software<br />

and it will do the rest. The technology<br />

extracts all relevant data from the<br />

document and automatically enters<br />

the key components into your chosen<br />

accounting software along with the<br />

source document electronically attached.<br />

Payroll and staff management<br />

In a busy practice, staff rostering can<br />

be a nightmare and dealing with casual<br />

employees hired to help over the busy<br />

period adds to its complexity. One of<br />

the most popular cloud based payroll<br />

apps is FlexiTime. Multiple customised<br />

templates can be created as a starting<br />

point each week and FlexiTime provides<br />

you with the option of viewing your<br />

rosters in hours as well as dollars which<br />

is great for forecasting. The software<br />

also has clock-in, clock-out functionality<br />

ensuring labour costs are accurate as<br />

staff are only paid for the hours they<br />

work. And once a payrun has been<br />

processed, the information is sent<br />

directly to your accounting software to<br />

be reconciled – no need for manual data<br />

entry. It’s great for employees too as<br />

they can apply for leave and view their<br />

payslips through the employee portal all<br />

from a smartphone.<br />

Point of sale<br />

A reliable point-of-sale (POS) system is<br />

vital for the retail side of your practice.<br />

A good system can do more than just<br />

process transactions, it can track sales,<br />

manage inventory, automate ordering<br />

and help with pricing and again is<br />

all integrated with your accounting<br />

software so you can identify where<br />

profits are and aren’t being made.<br />

The Vend app is a powerful backoffice<br />

tool, allowing you to streamline<br />

processes and align staff and product<br />

supplies with demand. The front end is<br />

easy to use and works on any device and,<br />

if your business ever needs to operate off<br />

site, you can process sales from a tablet<br />

offline, which then automatically syncs<br />

when you are back online.<br />

All businesses today should be utilising<br />

the wide range of information systems<br />

business solutions available to them.<br />

Using apps such as these outlined above<br />

will help you work smarter, not harder in<br />

your business. You will thank yourself for<br />

them, when you’re finally spending all<br />

your Sundays at the beach!. ▀<br />

ABOUT THE AUTHORS:<br />

*David Pearson is<br />

managing partner<br />

and Jess Radich is<br />

information systems<br />

business manager with<br />

chartered accountants<br />

and business advisors<br />

BDO Central (NI).<br />

Jess is passionate<br />

about ensuring her<br />

clients have the right<br />

accounting software for<br />

their business and the<br />

knowledge and skills<br />

to maximise their use.<br />

For more information,<br />

contact Jess at Jessica.<br />

radich@bdo.co.nz<br />

or David at David.<br />

Pearson@bdo.co.nz or<br />

visit www.bdo.nz<br />

Chris and Annie Bradley, Phillippa Pitcher, Dr Andrew Thompson, Di Goldsworthy and Henry Ford. In the background: Allan and Viv Jones<br />

BY PHILLIPPA PITCHER, MDNZ GENERAL MANAGER<br />

Macular Degeneration New Zealand (MDNZ)<br />

unveiled its vision for 2020 at a cocktail party<br />

in October, generously hosted by The Kelliher<br />

Charitable Trust in Parnell, Auckland.<br />

MDNZ gathered key supporters and donors together<br />

to remind those present about the devastating effects of<br />

macular degeneration and how sight can be saved, and to<br />

hear how MDNZ’s Vision for 2020 campaign will help fight<br />

this terrible disease. Vision for 2020 aims to raise $150,000<br />

a year, over three years to raise awareness about MD among<br />

the 41% of people over 50 years of age in New Zealand who<br />

remain unaware of it, yet are at risk of developing it.<br />

Using the Kelliher Trust art gallery to highlight our<br />

work, MDNZ distributed glasses, kindly donated by MSO<br />

(previously Mike Sladen Optical), that simulated vision loss<br />

from macular degeneration. We encouraged guests to look<br />

at the art wearing the glasses so they could understand<br />

the devastating effect of the disease. We also took the<br />

opportunity to auction artworks by emerging artists that<br />

raised $3,000 for MDNZ’s work, which is still unsupported<br />

by the government.<br />

Goodbye from NZOSS <strong>2017</strong><br />

As <strong>2017</strong> draws to a close, students are drowning<br />

their exam sorrows in copious amounts of caffeine,<br />

consolidated by thoughts of summer, BBQs and<br />

quality beach time around the corner. This marks the 5th<br />

year that NZOSS has been in operation, a progressive year<br />

filled with milestones, challenges and rewards.<br />

Right from the beginning, we were thrown into sign-ups<br />

and Round the Bays. For the first time we worked with the<br />

School of Optometry to run separate orientations for Part 2<br />

students, as well for Part 4s and 5s. We introduced the first<br />

ever NZOSS newsletter, ‘The Lookout’, while the biennial<br />

NZOSS BBQ, pub crawl and camp were all well-received,<br />

and our new buddy system was deemed effective in further<br />

bridging the gap between year levels.<br />

We also ran two seminars this year: ‘<strong>2017</strong> and Beyond’<br />

was targeted towards senior students with invited speakers<br />

providing some insight regarding the industry and our<br />

future careers; while ‘How<br />

to BOptom’, involved older<br />

students talking about their<br />

experiences of surviving tests<br />

and other shenanigans at<br />

optometry school.<br />

We kicked off the second<br />

half of the year with the<br />

annual quiz night, attracting<br />

the largest turnout to date.<br />

The winning team scored free<br />

tickets to the hugely anticipated<br />

annual EyeBall – a magical<br />

night enjoyed by all! We also<br />

introduced the inaugural,<br />

sponsored NZOSS Cocktail<br />

Party, which allowed students<br />

to socialise with lecturers and<br />

network with professionals in<br />

the industry.<br />

We are getting more and<br />

more well-known throughout<br />

the optometry community and<br />

the overwhelming support and<br />

BY ALICIA HAN, OUTGOING NZOSS PRESIDENT<br />

Our ambassador and founding trustee, Viv Jones<br />

spoke about her experience of vision loss from macular<br />

degeneration and how being aware and proactive not only<br />

saved her sight, but improved it. Board chairman, Henry<br />

Ford introduced the Vision for 2020 campaign and inspired<br />

attendees to consider how they could contribute.<br />

To kick start the campaign and to encourage others to<br />

contribute, a generous donor granted MDNZ $25,000 a year<br />

for the next three years. MDNZ’s event at the Kelliher Trust<br />

helped secure the donation as the donor could see we are<br />

engaging with our major donors and supporters and this<br />

would amplify their contribution.<br />

The evening had a lovely atmosphere in the delightful<br />

surroundings of quality artworks. Attendees all said they<br />

really enjoyed the evening and are keen to learn more about<br />

Vision for 2020 and our work. If you would like to know<br />

more, please visit http://mdnz.org.nz/<br />

connections from all of you who are reading this column is<br />

what keeps us running. Of course, none of this would have<br />

been possible without our generous sponsors, the student<br />

body and the School of Optometry.<br />

On behalf of the graduating class of <strong>2017</strong>, I would like<br />

to say a huge thank you to everybody who has supported<br />

us, especially the supervisors, lecturers and staff for your<br />

endless dedication and patience to teach us and help us<br />

grow as clinicians.<br />

Finally, a big thank you to my colleagues on the <strong>2017</strong><br />

executive team for all your hard work. It has been so much<br />

fun working with you and getting to know you all. I am<br />

so proud of what we have achieved. Best of luck to Nick<br />

Lee, NZOSS new president for 2018, and the newly elected<br />

committee. The students can’t wait to see what 2018 will<br />

bring.<br />

With warmest regards, Alicia ▀<br />

Goodbye from the <strong>2017</strong> NZOSS Executive: Alice Jackson, Andrew Kim, Darina Khun, Katarina Marcijasz, Nick Stuhlmann,<br />

Alicia Han, Menaga Manokaran, George Stewart, Gemma Ji, Marna Claassen and (2018 president) Nick Lee

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