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BBInsurance-2017-Annual-Report

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2<br />

Brown & Brown, Inc.<br />

The legacy of the<br />

yellow notepad<br />

Collaboration has been central to our culture from the beginning, and it was<br />

taken to the next level in the 1980s when Hyatt Brown met with teammates<br />

monthly at each office location, taking notes on his signature yellow notepad.<br />

As we grow, we strive to keep that grassroots interaction that has served our<br />

organization so well. Today, we embrace the power of technology platforms<br />

to effectively share knowledge and allow for real-time communication. We<br />

also host frequent teammate conferences to encourage collaboration on best<br />

practices in multiple areas including sales, internal operations, and customer<br />

service. At our core, we are in the people recruiting and enhancing business.<br />

We know that our teammates are our greatest asset, and empowering them<br />

through knowledge sharing and development is vital to our continued success.<br />

78<br />

years<br />

of grassroots<br />

teammate<br />

interaction

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