HHIQ_3Q_17_Complete
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CONTENTS<br />
VOLUME 7, NO. 3<br />
THIRD QUARTER / 20<strong>17</strong><br />
COVER STORY<br />
How the top<br />
22 20 players<br />
are driving growth<br />
in the home<br />
improvement and<br />
hardware industry<br />
DEPARTMENTS<br />
7<br />
EDITOR’S MESSAGE<br />
Crunching the numbers<br />
to help you be your best<br />
BUYING GROUPS<br />
20<strong>17</strong> BANNER MAP<br />
CENTRE SPREAD PUILL-OUT<br />
Our helpful pull-out chart<br />
breaks down the retail home<br />
improvement players in<br />
Canada—from locally owned<br />
independents to foreignowned<br />
national chains<br />
NEWSROUNDUP<br />
Feds pledge loan<br />
support for beleaguered<br />
softwood industry<br />
Lowe’s promises best<br />
of both worlds with<br />
Edmonton RONA store<br />
Lowe’s Canada introduces<br />
next-gen virtual-reality<br />
project planning<br />
TIMBER MART<br />
hosts open house<br />
12<br />
Slegg celebrates anniversary<br />
with trade show, acquisition<br />
CRBSC reorganizes following<br />
former chair’s resignation<br />
HR & STAFFING<br />
PUTTING THE HUMAN<br />
IN RESOURCES<br />
32<br />
How do you find motivated,<br />
knowledgeable, and helpful<br />
employees?<br />
MERCHANDISING<br />
RELY ON YOUR<br />
SOLID FOUNDATION<br />
40<br />
REGIONAL SPOTLIGHT<br />
COMMON GROUND<br />
FROM THE ROCKIES<br />
TO THE PRAIRIES<br />
42<br />
Competing with e-commerce<br />
doesn’t have to be as hard as<br />
you think.<br />
Each province has its<br />
own distinct geography,<br />
resources, and<br />
unique needs.<br />
8<br />
10<br />
18<br />
20<br />
30<br />
38<br />
44<br />
46<br />
50<br />
BUSINESS CONDITIONS<br />
First quarter 20<strong>17</strong><br />
NEWS SPOTLIGHT<br />
Canac eyes Ontario,<br />
focused on Montreal<br />
PRODUCT SPOTLIGHT<br />
10” rough-in toilet, WiFi<br />
mouse trap, and more<br />
EXECUTIVE INTERVIEW<br />
TIMBER MART’s<br />
Bernie Owens<br />
SHOW PREVIEW<br />
22nd annual<br />
Hardlines Conferenceence<br />
SHOW REPORT<br />
National Hardware<br />
Show in Las Vegas<br />
SELLING TO PROS<br />
Contractors still resist<br />
choosing green<br />
products on their own<br />
STORE MANAGEMENT<br />
Retail shrinkage:<br />
what is it costing you?<br />
ENDCAP<br />
Doug Anderson,<br />
president and CEO of<br />
Peavey Industries<br />
THIRD QUARTER / 20<strong>17</strong><br />
5
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