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Spring 2018 Issue

Internal Newsletter written by the employees of the Colorado Division of Oil and Public Safety

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SPRING <strong>2018</strong> NEWSLETTER<br />

PEOPLE ARE<br />

TALKING ABOUT<br />

WRITTEN BY AND FOR THE EMPLOYEES OF THE<br />

COLORADO DIVISION OF OIL AND PUBLIC SAFETY


What’s<br />

inside<br />

05 Director’s Corner<br />

06 New Employee Spotlight<br />

07 Rewards & Recognition<br />

Recognition<br />

Retirements<br />

Kudos/Accolades<br />

Public Safety Star of the Month<br />

OPS TV Star<br />

15 CDLE Events: Chili Cook Off<br />

16 Getting to Know OPS<br />

17 Guess Who?<br />

18 Crossword<br />

20 Holiday Recipes & Fun Facts<br />

21 OPS in the News<br />

22 OPS Social Media<br />

23 OPS Partnerships


What’s<br />

inside<br />

24 OPS Changes<br />

25 Tech Tips & Tricks<br />

31 <strong>2018</strong> Short Courses<br />

32 Program Updates<br />

Amusements<br />

Boilers<br />

Conveyances<br />

Explosives<br />

Operations/Data Management<br />

Release Prevention/Inspection/Weights<br />

& Measures<br />

Remediation<br />

PCRF<br />

Fund<br />

43 Calendar of Events


A Message from Our Director<br />

Director’s Corner<br />

<strong>Spring</strong> is one of my favorite seasons and I am so<br />

glad it is finally here. There are scientific reasons<br />

why spring is the most delightful season, but I love it<br />

because it is associated with new growth, longer and<br />

brighter days and pleasant weather – which all<br />

provide good reason to enjoy Colorado’s great<br />

outdoors...<br />

I also feel that spring is in the air here at OPS. right<br />

from the moment I step off the elevators and am<br />

greeted by Jack and other friendly faces in our new<br />

front office. The front office construction project<br />

seemed painfully longer and even drearier than a<br />

harsh winter. That is behind us now, and the future<br />

looks bright like our new customer waiting area,<br />

which is such a refreshing and welcoming change.<br />

There has also been a fair amount of change at OPS, with Jen Steffes and<br />

Steve Nelson retiring and Dave Harris and Erik Gessert pursuing new career<br />

opportunities. We wish them all the best and are thankful for their service at<br />

OPS. Some of these changes have also spurred new growth at OPS, and we<br />

now have several new supervisors – Bob Becker, Rob Herbert, Bobby Sonnier,<br />

Tiffany Becker and Jenna Petropulos. We are in the process of hiring a new<br />

Environmental Protection Specialist in Remediation to fill Erik’s vacancy, but I<br />

have held off replacing Jen’s position just yet and have assumed her duties in<br />

the interim.<br />

We have begun rolling out several new initiatives across all OPS programs. All<br />

of these initiatives improve the effectiveness of our programs and are focused<br />

on achieving high regulatory compliance through education, thereby enabling<br />

protection of the public and our environment.<br />

<strong>Spring</strong> has sprung – I hope you take some time to enjoy the refreshing<br />

changes here at OPS and in the great outdoors.<br />

Mahesh<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 5


New Employee<br />

New Employee Spotlight<br />

On February 26, Sam Walker was officially<br />

appointed as the new Executive Director of CDLE at<br />

the confirmation hearing with the Senate Business,<br />

Labor & Technology Committee. Sam was the Chief<br />

Legal and Corporate Affairs Officer at Molson Coors<br />

Brewing Company before coming to CDLE.<br />

Sam has previous experience in government with<br />

the Employment Standards Administration and the<br />

Wage and Hour Division at the U.S. Department of<br />

Labor, and he was also acting Assistant Secretary of<br />

Education in Washington, D.C for a time.<br />

As Executive Director of CDLE, Sam’s goal is to work with common-sense<br />

business-led initiatives (like apprenticeships) that provide college credit and<br />

encourage employers to focus more on skills-based hiring.<br />

Sam has a son, Alex, and he has been married to his wife Cynthia for 35<br />

years. He loves to watch “Top Chef” and cook with his wife. He also loves to<br />

watch “This is Us.” He enjoys playing tennis, road biking and skiing.<br />

A message from Sam to OPS:<br />

“I wanted to thank the Division of Oil and Public Safety for your warm<br />

welcome. Mahesh has done a great job explaining all that your Division does.<br />

I'm really impressed with the scope of your activities and how many people<br />

and places you keep safe. I look forward to continuing to learn, and I'm proud<br />

to lead CDLE. Thanks and keep up the good work! All the best”<br />

Sam<br />

Welcome Sam Walker to the CDLE family!<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 6


Recognitions<br />

Rewards & Recognition<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 7


Recognitions<br />

Rewards & Recognition<br />

Steve Nelson<br />

10 Years<br />

(Retired)<br />

Jennifer Steffes<br />

22 Years<br />

(Retired)<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 8


Recognitions<br />

Kudos/Accolades<br />

The State Lead program has completed its “check-in” period with the state<br />

contractors. Vinny approached me (Susan) yesterday to let me know that the<br />

contractors expressed their appreciation for Jenna and the prompt service that<br />

she provides every day. They are impressed with her organization and<br />

professionalism in assisting them and guiding invoices through the system so<br />

that they are paid quickly.<br />

Thank you Jenna for always going the extra mile. You are a huge part of the<br />

success that we have had with Finance in the past year!<br />

I also wanted to let you know about an interaction I had last week with a fund<br />

analyst that relates to what we had discussed a month or 2 ago. I had noticed<br />

a minor coding error (forgot to change 2B to 2D) on an application when<br />

submitting the eRAP. I emailed the corrected application to Johnny Bonifacic.<br />

He wasn’t sure what the correction was so he gave me a call. I explained what<br />

the issue was. He accepted the corrected application and also gave me a<br />

detailed explanation of the process and how he enters the eRAP in reference<br />

to the application. He was very professional and informative. There were times<br />

last year when I was instructed to withdraw the application and resubmit when<br />

there was a minor error. This most recent interaction was very positive. I know<br />

this issue was simple but I just wanted to let you know about something good.<br />

I am sure that you mostly only hear complaints.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 9


Recognitions<br />

Kudos/Accolades<br />

I just returned from a few days in your office, working with Tom Fox and Erik<br />

Gessert on the final details of the ITRC LNAPL Update TechReg. I just want to<br />

say thank you for allowing both of these gentlemen to participate so actively in<br />

the team.<br />

I don’t work for ITRC. I’m just a consultant with a long history of participation<br />

on ITRC teams, and a shared passion for its mission. I’ve participated on<br />

several ITRC teams over the years. Mahesh, you may recall that we were on<br />

the MTBE and Other Fuel Oxygenates team together. Based on my<br />

experience with multiple ITRC teams, Erik and Tom really stand out as<br />

exemplary ITRC participants representing a state agency.<br />

As you know, Erik has served as co-leader of the team, and his steady<br />

leadership has been a huge benefit to all involved. Tom has led a critical<br />

subteam, and brings a deeply experienced perspective to the team. They both<br />

demonstrate an impressive grasp of the current technical and regulatory<br />

issues in LNAPL management and remediation. Considering how rapidly the<br />

knowledge in this field has been changing, it shows real professional<br />

commitment on their part.<br />

For the past two years, I’ve worked closely with Erik and Tom on various parts<br />

of the document, and on the upcoming web-based training program. What<br />

really impresses me about both of them is that they possess a rare<br />

combination of technical expertise, affability, and pragmatism.<br />

This week was “crunch time,” with a publication deadline looming. Erik and<br />

Tom invited me and another team member (Tom Palaia of Jacobs) to sit with<br />

them in their office and “hammer out” all of the important final details, with the<br />

aim of making the document as usable and accessible as possible. It was a<br />

tough couple of days, but working with these guys made it as enjoyable as it<br />

was productive.<br />

ITRC has reported that its LNAPL-related documents and training are the most<br />

widely-used products in ITRC’s history, reaching thousands of agency staff,<br />

consultants, problem owners, and other stakeholders. This next iteration of the<br />

LNAPL guidance is bound to have a similarly significant impact. Considering<br />

the number of LNAPL sites in the US, the number of people involved, and the<br />

resources devoted to resolving these issues, the time and expertise that Erik<br />

and Tom have contributed to the team will benefit Colorado, and extend well<br />

beyond, to virtually every other state.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 10


Public Safety Star of the<br />

Month<br />

Recognitions<br />

In September 2017, the Public Safety programs launched the Public Safety Star of the<br />

Month award to honor the employee who has gone above and beyond in their work each<br />

month.<br />

The most recent winner is Steve Noel for working so diligently with the Boiler Program and<br />

Jurisdiction Online to ensure the success of the new database. It was a smooth transition.<br />

Thanks Steve!<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 11


Recognitions<br />

OPS TV Star<br />

Vicki Cole recently went to California to be a contestant on<br />

Her episode aired on March 26.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 12


Recognitions<br />

OPS TV Star<br />

VICKI’S VIDEO HERE<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 13


Recognitions<br />

OPS TV Star<br />

Candace Garza was another TV star this past winter. She was featured in the<br />

video “Customer Service: Creating Customer Service Culture episode 2”.<br />

INSERT VIDEO HERE<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 14


Events<br />

Chili Cook Off<br />

by Catherine Johnson<br />

OPS had three contestants in the Chili Cook Off this year - Cindy Aicher, Melanie Moore<br />

and Susan DeMeules. We want to thank them for their yummy and generous<br />

contributions. Our own Director, Mahesh Albuquerque, was dishing out chili alongside the<br />

new Executive Director, Sam Walker.<br />

Here are the Chili Cook Off winners:<br />

Green<br />

1st Place: Cynthia Marshall<br />

2nd Place: Melanie Moore<br />

Red<br />

1st Place: Jim Becker<br />

2nd Place: Susan DeMeules<br />

All of this year's proceeds from the cook off are going to help CDLE employees<br />

experiencing financial hardship due to the payday shift. If anyone wants more information,<br />

they can contact Susan. All conversations and names of recipients will be kept<br />

confidential.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 15


Employee Profile<br />

Getting to Know OPS<br />

by Catherine Johnson<br />

Bill Hickman has answered some questions for the April <strong>2018</strong> OPS Newsletter to help us get<br />

to know him. Take a look at his picture and his answers. What a great coworker and addition<br />

to our Division!<br />

1) Bill's background<br />

Born in El Paso, TX and raised in Carlsbad, NM (home of the Carlsbad Caverns,<br />

where I worked 750 ft underground, and the Waste Isolation Pilot Plant, where I<br />

worked 2000 ft underground). My adult work history has been primarily in oil and gas,<br />

including a coast-to- coast natural gas pipeline company and downstream operations<br />

(everything after refining) with a major oil company.<br />

2) How long have you worked for OPS?<br />

22 years<br />

3) What are your job responsibilities?<br />

Being a technical resource for the Petroleum Program's regulated community, their<br />

service providers, and OPS staff.<br />

4) What do you enjoy the most about your job?<br />

Having the opportunity to help our owners, operators and their service providers<br />

understand our requirements, and why they're important to all of us.<br />

5) Any fascinating Compliance issues you'd like to share?<br />

Just because they're growing marijuana doesn't mean that pot farms don't get the<br />

same variances and exclusions that other "farms" might!<br />

6) What advice do you have for a gas station owner?<br />

Borrowing a movie quote from Monty Python and the Holy Grail: "Run away!" - It's a<br />

tough business, and I have nothing but respect and admiration for our small- and midsized<br />

business owners that are able to support their employees, remain profitable and<br />

maintain compliance these days.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 16


Guess Who?<br />

by Luz Duque<br />

Let’s try a new guessing game! Guess which OPS employees have these nicknames.<br />

Click in the picture to see the answer.<br />

About Us<br />

1 – Captain Nemo 2 - Mona 3 - Two Shoes<br />

4 - Stewie 5 – Snapper 6 – Chicken Bones<br />

7 – M sub C<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 17


Brain Games<br />

Crossword<br />

by Melanie Moore<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 18


Crossword<br />

Brain Games<br />

Solutions<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 19


Holiday Recipes & Fun Facts<br />

by Cindy Aicher<br />

<strong>Spring</strong> Recipe<br />

Irish Soda Bread<br />

Prep time: 15 minutes; Cook time: 35-45 minutes;<br />

Yield: one loaf<br />

Ingredients<br />

4 to 4 ½ cups flour<br />

1 tablespoon sugar<br />

1 teaspoon salt<br />

1 teaspoon baking soda<br />

4 tablespoons butter<br />

1 cup currants or raisins (or you can leave them out)<br />

1 large egg, lightly beaten<br />

1 ¾ cups buttermilk<br />

Seasonal<br />

<strong>Spring</strong> Fun Facts<br />

<strong>Spring</strong> in the Colorado Rocky Mountains begins on average 3 weeks<br />

earlier than it did in the 1970s.<br />

Holidays in <strong>Spring</strong> – Easter, Passover, April Fool’s Day, Arbor Day,<br />

Mother’s Day, Father’s Day, Cinco De Mayo and Holi (festival of<br />

colors). Even though it’s technically not in <strong>Spring</strong>, we must not forget<br />

St. Patrick’s Day.<br />

Method<br />

1. Preheat oven to 425 degrees.<br />

2. Whisk together flour, sugar, salt and baking soda in a large mixing bowl.<br />

3. Work the butter into the flour and add currants or raisins: Using your (clean) fingers, work the butter into<br />

the flour mixture until it resembles coarse meal, then add the currants or raisins.<br />

4. Make a well, add buttermilk and egg, and knead into dough: Make a well in the center of the flour<br />

mixture. Add beaten egg and buttermilk to well and mix in with wooden spoon until dough is too stiff to<br />

stir. Dust hands with a little flour, then gently knead dough in bowl just long enough to form a rough ball.<br />

If the dough is too sticky to work with add in a little more flour. Do not over-knead! Transfer dough to a<br />

lightly-floured surface and shape into a round loaf. Note that the dough will be a little sticky and quite<br />

shaggy (a little like a shortcake biscuit dough). You want to work it just enough so that the flour is just<br />

moistened and the dough just comes together. Shaggy is good. If you over-knead, the bread will be<br />

tough.<br />

5. Score with an X and bake: Transfer dough to a large, lightly-greased cast iron skillet or a baking sheet<br />

(it will flatten out a bit in the pan or on the baking sheet). Using a serrated knife, score the top of the<br />

dough about an inch-and-a-half deep into an X shape. The purpose of the scoring is to help heat get<br />

into the center of the dough while it cooks. Transfer to oven and bake until golden and bottom sounds<br />

hollow when tapped, about 35-45 minutes. (If using a cast iron skillet, it may take a little longer, as it<br />

takes longer for the pan to heat up than a baking sheet). You can also check for doneness by poking it<br />

with a skewer in the center. If the skewer comes out clean, it is done.<br />

6. Let cool a few minutes: Remove skillet or sheet from oven, let bread sit in pan or sheet for 5-10 minutes<br />

and then remove to rack to cool briefly. Serve bread warm or at room temperature.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 20


News<br />

December 31<br />

Denver Post<br />

OPS in the News<br />

Electric cars struggling to cross the valley of death in Colorado<br />

More than a quarter of the energy consumed in Colorado goes to transportation — and a<br />

big shift from gasoline toward electricity is expected in the near future.<br />

But before large numbers of consumers sign on, they want to see longer driving ranges on<br />

electric vehicles and more public charging stations, especially the kind that can recharge<br />

batteries quickly.<br />

February 24<br />

Boulder Daily Camera<br />

Boulder puts stamp on avalanche forecast and control for Colorado<br />

When truckers, travelers, trekkers, boarders and skiers head out into the Colorado high<br />

country in winter, their best bet to stay safe hinges on the work that originates from a small<br />

office in Boulder.<br />

The Colorado Avalanche Information Center is based administratively out of the state<br />

Department of Natural Resources in Denver, and its executive director, Boulder native<br />

Ethan Greene, lives and works in Leadville.<br />

March 6<br />

9News<br />

Elitch Gardens has a new free pass program for kids<br />

It's a sign that summer is right around the corner: Elitch Gardens is making their<br />

preparations for the <strong>2018</strong> season.<br />

The Denver amusement park has announced a new park pass specifically for children. The<br />

new Pre-K Pass will grant free theme and water park admission to children three to five<br />

years of age for the entire <strong>2018</strong> season.<br />

March 7<br />

Grand Junction Daily Sentinel<br />

No firm answers in free-fall death<br />

State investigators examining the free-fall death of a Grand Junction woman at an indoor<br />

recreation park in January were unable to determine how she disconnected from a device,<br />

according to a final report released Tuesday.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 21


News<br />

OPS Social Media<br />

Click on the images below if you want to access the links.<br />

Facebook<br />

Twitter<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 22


Education<br />

OPS Partnerships with the<br />

Colorado School of Mines<br />

by Jacquee Wilson<br />

For nearly a decade, our Explosives Program has partnered with the School of Mines to<br />

offer continuing education training for blasters, but now we are expanding this partnership<br />

to include summer internships and class projects!<br />

Internships<br />

Last summer, Petroleum Engineering student Sean Paiz interned with the Petroleum<br />

Program where he worked on a project to find out what resources owners would like to<br />

receive from us to help them stay in compliance.<br />

Heather Hoffman, a Metallurgical and Materials Engineering student, is planning to intern<br />

with the Amusement Rides and Devices Program this summer, and she will research best<br />

practices to prevent corrosion-related amusement ride accidents.<br />

Class Projects<br />

Each of our programs have developed lists of issues they would like to research in their<br />

(elusive) spare time. Bridget Wetzel, a professor at School of Mines, has selected the<br />

Petroleum Program’s ultra-low sulfur diesel (ULSD) corrosion conundrum as one of the<br />

topics that her students are researching this semester!<br />

The students exploring the ULSD problem have dubbed themselves the Rust Busters, and<br />

they are trying to determine if there are any similarities between ethanol-related corrosion<br />

and ULSD corrosion.<br />

Zach took the Rust Busters to a gas station in Golden to give them an overview of storage<br />

tank operation and maintenance, and he also attended their project proposal presentation.<br />

We look forward to hearing the Rust Busters’ conclusions when they wrap up their<br />

research later this month.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 23


Office Updates<br />

OPS Changes<br />

by Susan DeMeules<br />

Our remodel is complete and the reception area is open and available to the public!<br />

Here are a couple of things to keep in mind:<br />

• The glass doors to enter our floor will be unlocked between 8:00am and 5:00pm every<br />

day.<br />

• Visitors will no longer need to check in the second floor. Jack's new location is facing the<br />

glass doors so that he can greet and announce all visitors.<br />

• Conference rooms 5A and 5C will be accessible by the public. This will be more<br />

convenient for everyone when we have meetings where others outside of OPS are<br />

invited to attend.<br />

• The restrooms are also accessible by the public; however, this means that you will need<br />

to have your employee badge with you to re-enter the secured office areas after going to<br />

the restrooms.<br />

• The furniture was donated by Jenna (the white sofas) and the Procurement and Contract<br />

Services office on the 11th floor (the green sofa and chairs). Thank you Jenna, for this<br />

generous donation.<br />

The new space provides an open and welcoming environment for our visitors. Thank you<br />

all for your patience during the months of construction!<br />

Lastly, the office moves are complete. Jane Bral has relocated to Bobby Sonnier’s/Erik<br />

Gessert’s old office in the Remediation section; Jenna Petropulos has relocated to Jane’s<br />

old office; Julia Fraser has relocated to Brandon Jenson’s old office; and Scott Simmons<br />

finally (!) has a home in Jenna’s old office.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 24


Technology<br />

Tech Tips and Tricks<br />

by Luz Duque<br />

Google Calendar Update<br />

On February 28, our Google Calendar was updated. Read this Google article to learn<br />

about what’s new with the updated calendar, and if you want to see what else the new<br />

calendar has to offer, you can read about 8 new Google Calendar features.<br />

While the new Google Calendar has a lot of cool features, there is one key change with<br />

updating events. If you make any updates to a meeting invite, make sure you notify all<br />

attendees so no one misses the meeting.<br />

Q Drive Cleanup<br />

It is no secret that our Q drive is full.<br />

As such, we need to reorganize and clean it up.<br />

Cleaning up the entire Q drive will take time, but mostly it will take a lot of planning. The<br />

Data and Information Management Team will work with every section on records retention<br />

and organization. You can start by organizing your own folder, deleting files you no longer<br />

need or moving files to your J drive.<br />

More information will be provided at our next Division Meeting.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 25


Technology<br />

Using Google on an iPhone/iPad<br />

OPS is a very diverse group - some of us work in the office full-time, some work in the<br />

field full-time, and others split their work time between the office and the field.<br />

Those who work in the field usually have their own work phones and, in some cases,<br />

tablets. For those who work with an iPhone or iPad, there can be some inconveniences<br />

with using Gmail, as Google is not the operating system on Apple products.<br />

<strong>Issue</strong> #1 - Signature Block<br />

When we send an email from our state account, we need to include our signature.<br />

However, some Apple users may encounter issues with the signature block.<br />

There are two ways you can fix this: download the free Gmail App, which will sync your<br />

state email and automatically save your settings; or include the signature block using the<br />

iPhone email signature settings.<br />

Here’s how you include the signature block via the phone settings.<br />

Open an email that has the signature block.<br />

Highlight the entire signature block and select Copy.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 26


Technology<br />

Open your email app and click on<br />

Settings → Mail.<br />

Click on Signature, hold<br />

down with your finger<br />

and select Paste. Include<br />

your name and title.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 27


Technology<br />

<strong>Issue</strong> #2 - Seeing Other Calendars<br />

In your iPhone/iPad, you can see your calendar and manage your events; however, you<br />

cannot automatically see other people’s calendars. The only way you can view other<br />

calendars is by downloading the free Google Calendar app.<br />

Once you download the app, it will ask you to sync with an email account. Once you sync<br />

with your work email, do the following:<br />

Click on the three bars.<br />

Click on Show more.<br />

You will now be able to see<br />

other calendars.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 28


Technology<br />

Office 2010 vs Office 2016<br />

As technology advances, so do our systems and programs. Some of us are still using<br />

Office 2010, we will all eventually transition to using Office 2016.<br />

Office 2016 looks a little different from Office 2010, which may be confusing for some.<br />

Thankfully, we have ODT’s online classes for Word, Excel and PowerPoint 2016 to make<br />

the process easier.<br />

Changing to Windows 10<br />

Another change on the way is that anyone who gets a new computer will get Windows 10.<br />

Unlike Windows 7, Windows 10 works like a tablet - it has apps, an assistant (Cortana)<br />

and is more user-friendly.<br />

On the other hand, some features that you may have grown accustomed to using are no<br />

longer available. For example, Windows 10 does not have Windows Picture Viewer<br />

available by default. Greg and Susan are working with OIT to make sure they install the<br />

Windows Picture Viewer app on all OPS computers, but if your new computer arrives<br />

without it, you will have to call OIT and request that it be installed.<br />

Windows 10 also has stronger security features, so whenever you click on something in<br />

COSTIS, you will now get a pop-up that OIT cannot remove.<br />

If you have any questions about Windows 10, please contact OIT for further guidance.<br />

Computers in 5A and 5C<br />

We now have desktop computers in conference rooms 5A and 5C!<br />

In order to use these computers effectively, please note the following:<br />

• Log off using CTRL+ALT+DELETE → Log off when you are finished using the<br />

computer.<br />

• Leave the computer in place, especially if it is turned on, to avoid scratching the hard<br />

drive.<br />

• Leave all computer cables connected. If you need to use your own tablet/PC, the VGA<br />

cable is the only cable you will need to remove.<br />

• OIT will be installing a new line so that the tower in 5A is directly connected to the TV.<br />

If you have any questions, you may ask Jenna or Tiffany.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 29


Technology<br />

Conference Call Features<br />

At OPS, we use conference calling a lot, so here’s some features you can use if you are<br />

hosting a conference call.<br />

These lists are also posted by the conference phones in 5A and 5C.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 30


Education<br />

<strong>2018</strong> Short Courses -<br />

Changing it Up<br />

by Jacquee Wilson<br />

Now that most of you have taken the short courses we’ve offered over the last few years,<br />

we’re making a few adjustments to give you a chance to expand your knowledge on these<br />

important soft skills in a more laid-back environment.<br />

This year, we’re going to have brown bag discussions where we’ll watch some quick video<br />

clips, do some fun activities and talk about how we can continue to hone our skills in the<br />

areas you requested on the short course survey, which are:<br />

Oldies but Goodies<br />

• Public Speaking<br />

• Article Writing<br />

• Incident Investigations<br />

• Effective Team Communication<br />

New Topics<br />

• Active Listening<br />

• Resolving Conflict with a Coworker<br />

• Seeking First to Understand<br />

• Writing Appropriate Emails<br />

• Telephone Etiquette<br />

• Documenting Field Notes (Using Your Phone)<br />

We will continue to make these sessions available via GoToWebinar for those who can’t<br />

come in person, and we will also be recording them for you to watch when you have time.<br />

Stay tuned for short course meeting dates!<br />

Content<br />

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PROGRAM<br />

UPDATES<br />

32


Amusement Rides<br />

by Scott Narreau<br />

Program Updates<br />

The Amusement Rides and Devices Program recently finalized and released the<br />

investigation report examining the fatal amusement ride accident that occurred on January<br />

4, <strong>2018</strong>. Now that the final report has been released, we have turned our focus to working<br />

with stakeholders to draft a list of remedial measures.<br />

We held a roundtable discussion on March 9 to ask industry operators, manufacturers,<br />

builders and inspectors what they thought should be changed to provide safer operation of<br />

free-fall devices in Colorado.<br />

Following the meeting, we created and released a draft of proposed changes to free-fall<br />

device configuration and operational standards. For example, we suggested that:<br />

• The device involved in the accident must be equipped with a secondary attachment<br />

point.<br />

• The operator of the device must maintain constant oversight of the primary connection<br />

point from the device to the patron.<br />

We allowed 10 working days to collect feedback from the industry in regards to our draft of<br />

these remedial measures. We are examining the feedback and will compose an official<br />

notice of requirements for the operation of free-fall devices in Colorado.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 33


Program Updates<br />

Boiler Program - Enforcement<br />

Boilers<br />

by Catherine Johnson and Bobby Sonnier<br />

The Colorado Boiler Program recently started enforcement for boilers that are not in<br />

compliance.<br />

The process had previously been that we would:<br />

1. Send an invoice (and possibly a deficiency letter) after an inspection was completed.<br />

2. Send a second past due invoice if the invoice wasn’t paid within 30 days to allow 15<br />

more days to pay the invoice.<br />

3. Send a final deficiency letter allowing 15 more days to comply if neither of the<br />

previous deficiency letters were completed and returned.<br />

Many of these invoices and deficiency letters slipped through the cracks, especially those<br />

for which boiler ownership changed. This left safety issues unresolved, invoices unpaid<br />

and contact information inaccurate.<br />

Now that Catherine is focusing on boiler enforcement, the Boiler Program will be emailing<br />

invoices and deficiency letters that give boiler owners 60 days to comply before<br />

Enforcement sends a Notice of Violation (NOV). NOVs are currently mailed, but they will<br />

eventually be emailed, just like the original letters.<br />

We strive for each active boiler to be operational and safe by having a current boiler<br />

certificate hanging in the boiler room so that any inspection done by a City, State or<br />

Insurance Company Inspector will document that owners are following the rules and<br />

operating safe, compliant boilers.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 34


Program Updates<br />

Conveyances<br />

by Karen Klaversma<br />

The Conveyance Program is looking forward to May when our new Salesforce database<br />

will go live. In addition to streamlining our day-to-day processes, our customers will have<br />

more online options. These options will include applying for new and renewal licenses,<br />

registrations and permits and the ability for third-party inspectors to enter their inspection<br />

reports. Mini webinars will be available on the website to help guide our customers.<br />

Thank you to Tiffany, Steve, and Michael for all of your guidance, support and the neverending<br />

data clean-up!<br />

Explosives<br />

by Candace Garza<br />

Explosives Inventory Discrepancy Incident<br />

On Monday, March 19, our office received a notification from CDOT indicating that they<br />

experienced a discrepancy in their explosives inventory during one of their rock blasting<br />

missions on Wolf Creek Pass. The CDOT blasters followed the correct procedures and<br />

promptly contacted the local law enforcement entity in Pagosa <strong>Spring</strong>s. They also<br />

contacted CDOT’s Responsible Party, who in turn immediately contacted our Program and<br />

provided a detailed account of the event per the blaster-in-charge and followed up<br />

regarding subsequent requirements. Scott met with the blaster-in-charge during his field<br />

visits and followed up with him to discuss the event and review documentation.<br />

In response to events such as these, our Program requires several sets of documentation.<br />

The permit holder is required to complete ATF’s Report of Theft or Loss - Explosive<br />

Materials form. The information gathered from this form is reported to the U.S. Bomb Data<br />

Center. We also require the permit holder to submit relevant blast reports and inventory<br />

reports.<br />

CDOT is exempt from ATF’s regulations; however, we recommended that they complete<br />

the form and submit it to ATF along with their blast reports and inventory reports.<br />

This incident exemplifies the importance and success of transparency and communication<br />

between permit holders and the Explosives program.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 35


Program Updates<br />

Operations/<br />

Data Management<br />

by Tiffany Becker and Susan DeMeules<br />

On February 1, the Operations Program created the Data and Information Management<br />

Team. The group, consisting of Jack Christos, Christa Sanchez, Michael Leal, Melanie<br />

Moore, Amy Miller and Tiffany Becker, will support the Division in providing data and<br />

information to both internal and external customers while partnering to find solutions and<br />

manage various technologies to facilitate the division’s ability to accomplish our mission of<br />

protecting the public and the environment.<br />

• Our first endeavor is a division-wide effort to help staff organize the Q Drive. We’ve<br />

organized a support team to assist by:<br />

• Providing document management guidance and tips.<br />

• Conducting meetings to discuss solutions and task management with specific<br />

Team/Program folders.<br />

• Working to create a sustainable plan, developed by the Team/Program, to keep Q drive<br />

folders organized in the future.<br />

• Working with supervisors to ensure goals and deadlines are met.<br />

Our mission is to provide support and guidance, not to make decisions for you or your<br />

team.<br />

We look forward to working with you.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 36


Program Updates<br />

Release Prevention/Inspection/<br />

Weights and Measures<br />

by Alisha Humphrey and Mike Kwiecinski<br />

Weights and Measures<br />

March 1-7 was Weights and Measures Week, and we commemorated it by sharing a<br />

proclamation from Governor Hickenlooper on our website and through social media. We<br />

also collaborated with our industry partners at the National Conference on Weights and<br />

Measures to share information on social media about how weights and measures<br />

inspectors check gas pumps for accuracy.<br />

To wrap up this year’s Weights and Measures Week, Scott Simmons worked with Bill<br />

Thoennes from the Office of Government, Policy and Public Relations to arrange a<br />

demonstration of a weights and measures inspection and a visit to our fuel quality lab for a<br />

Fox31 news story. This story should air in the coming weeks.<br />

The theme for this year’s Weights and Measures Week was #thankaninspector, and we<br />

certainly want to thank our inspectors who work diligently to ensure that consumers get<br />

what they pay for at the pump.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 37


Program Updates<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 38


Program Updates<br />

NCWM Meeting<br />

Mahesh recently attended the National Conference on Weights and Measures (NCWM)<br />

meeting. NCWM is a standards development organization for weights and measures<br />

regulatory agencies of the states, counties and cities of the U.S., as well as for federal<br />

agency use.<br />

A major objective of NCWM is to foster understanding and cooperation among weights and<br />

measures officials and all industrial, business and consumer interests. At the meeting, the<br />

teams reviewed the proposed changes to Handbook 44 (Specifications Tolerances for<br />

Weighing and Measuring Devices), Handbook 130 (Model Laws and Regulations) and<br />

other items.<br />

Some of the topics covered included:<br />

• Commercial scales<br />

• Required equipment<br />

• Packaging and labeling<br />

• Hands-on training on finding credit card skimmers<br />

• Inspector safety<br />

Meter Calibration<br />

If an OPS calibration inspection of a gas station’s meters found them to be giving away fuel<br />

(the meter registered less fuel volume than actually delivered), we used to inform the<br />

owner and leave it up to them to correct the meter if they chose.<br />

However, in the interest of ensuring market equity, we are now marking that situation as a<br />

violation that must be remedied within 30 days.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 39


Program Updates<br />

Remediation<br />

by Michelle Howard<br />

Over the last quarter, the Remediation section has<br />

had several exciting personnel changes. Erik<br />

Gessert found a new/old job at Terracon consulting,<br />

a perfect position with his OPS experience. Rob<br />

Herbert has stepped up to the plate to lead the<br />

Remediation section forward. We were also able to<br />

recruit Jane Bral back to the team to help review<br />

reports and reimbursement costs. Now we are all<br />

looking forward to the teams Grand Slams!<br />

We continue to add more Recognized Environmental Professionals (REPs) - we are<br />

currently at 83 applicants. Tom Fox has stepped up to the plate to lead the REP program,<br />

with Jen Strauss assisting in application reviews and presentation to the Application/Peer<br />

Review Group.<br />

Jen is planning to present the REP program at the Rocky Mountain Association of<br />

Environmental Professionals meeting this month. She is also working on the next REP<br />

class on Conceptual Site Model training (with a guest appearance from Erik Gessert),<br />

which is scheduled for June!<br />

Lookout Colorado Rockies - the Remediation team is gearing up to hit another quarter out<br />

of the park!<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 40


Program Updates<br />

PCRF<br />

by Michelle Howard<br />

Not only has Jane joined the Remediation team, but she now leads the Petroleum<br />

Cleanup and Redevelopment Fund with her knowledge and experience from the<br />

Petroleum Storage Tank Fund. Jane led her first site selection meeting at the beginning of<br />

February, where Application #35, the first pre ‘88 release application, was approved.<br />

Application #35 - Stop ‘N Save<br />

723 Horizon Dr., Grand Junction<br />

This site is currently Murray’s remediation event, but it is non-reimbursable since the<br />

release occurred prior to 1988. The site is one of Grand Junction’s Gateway to the City<br />

properties. The plan is to remove the tanks and upgrade the station with new tanks and<br />

dispensers, allowing for excavation of the impacted soils. The store will also be upgraded<br />

to be more environmentally sustainable, which may possibly include adding a few electric<br />

charging stations.<br />

As of the end of the first quarter of <strong>2018</strong>, the PCRF has received a total of 35 applications,<br />

removed 45 tanks and allocated $1,000,000 in funds to clean up properties for<br />

redevelopment.<br />

The PRCF team is looking forward to educating and sharing our success stories with<br />

citizens, developers and city leaders this spring.<br />

The first outreach is April 10-13 in Boulder at Downtown, Colorado Inc.’s Annual<br />

Conference. The second one is in May at Orchard City Town Hall in Austin, Colorado.<br />

If you have any questions or know of potential petroleum clean up sites that may meet the<br />

PCRF requirements, please let the PCRF team (Jane, Jen, Tim and Michelle) know.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 41


Program Updates<br />

Fund<br />

by Jenna Petropulos<br />

The Fund has seen a lot of changes recently.<br />

• Jane has officially moved to the Remediation team, and I have officially taken on the<br />

supervisory role for the Fund.<br />

• We are now three months into the new process for the reimbursement application<br />

review.<br />

‣ In the new process, Remediation is reviewing costs and has been doing well with<br />

the cost review.<br />

‣ The Fund is working toward integrating the intake process into the application<br />

review and the fund payment report reviews.<br />

‣ Luz has updated the ESS form for original applications to make the form more<br />

user-friendly.<br />

• Committee deadlines for any internal and external changes on records have been set<br />

and implemented.<br />

‣ This will ensure that the information presented in Committee is concise and<br />

accurate.<br />

‣ Luz has created a calendar for these dates, which is shown below.<br />

• As of March 1, we are no longer accepting eRAPs and have fully moved to the RCR<br />

application.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 42


Calendar<br />

Calendar of Events<br />

CDLE All-Staff<br />

Meetings<br />

May 3<br />

June 7 (R&R)<br />

August 2<br />

Employee<br />

Relations<br />

Committee<br />

April 26<br />

May 24<br />

June 28<br />

July 26<br />

August 23<br />

Diversity<br />

Committee<br />

April 11<br />

May 9<br />

June 13<br />

July 11<br />

August 8<br />

Customer<br />

Service<br />

Initiative<br />

April 12<br />

May 10<br />

June 14<br />

July 12<br />

August 9<br />

Employee<br />

Advisory<br />

Council<br />

April 6<br />

June 1<br />

August 3<br />

Employee<br />

Engagement and<br />

Accountability<br />

Initiative<br />

May 8<br />

July 10<br />

Process<br />

Improvement<br />

Initiative<br />

April 11<br />

July 11<br />

Safety &<br />

Wellness<br />

Committee<br />

April 19<br />

May 17<br />

June 21<br />

July 19<br />

August 16<br />

Technology<br />

Initiative<br />

April 3<br />

May 1<br />

May 29<br />

June 26<br />

We need new OPS representatives on the Employee Advisory Council<br />

and the Employee Engagement & Accountability Team, so if you’re<br />

interested, please let your supervisor know.<br />

Content<br />

SPRING <strong>2018</strong> NEWSLETTER 43

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