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RAH Magazine March-April 18 final (1)

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Listening to you<br />

How reviews make sure we deliver great service<br />

Feefo is an independent feedback service, which<br />

they describe as; “being used by companies that<br />

care about honesty, integrity and doing the best<br />

that they can for their customers. Most of all, they<br />

are companies that are prepared to listen to what<br />

you, their customers, have to say”.<br />

Notwithstanding contractual or legal obligations,<br />

Feefo will publish the comments. We cannot edit or<br />

moderate the feedback received. We can, however,<br />

respond, particularly to any issue or complaint - this<br />

response will be published under any feedback you,<br />

our vendors, landlords or buyers leave.<br />

All Redmayne Arnold & Harris clients are given the<br />

chance to leave feedback on any aspect of the<br />

service received; customers can say what they like.<br />

This transparent interaction between you and us,<br />

your agent, demonstrates that, as a company, we<br />

listen to your concerns and it allows us to invest<br />

and act on areas our customers highlight, for us to<br />

continually improve the service we offer.<br />

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