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Dm GDPR FOCUS: SUBJECT ACCESS REQUESTS<br />

Subject matters<br />

Have you incorporated handling SARs (Subject Access Requests) in your GDPR<br />

plans? SARs are mistakenly being viewed as a low priority by many organisations but<br />

it is imperative to have a clear plan in place for handling them, or your organisation<br />

may find itself being exposed by GDPR, says Nuxeo's Director of Product Marketing<br />

David Jones<br />

With the EU's General Data<br />

Protection Regulation (GDPR)<br />

coming into force, many<br />

organisations have bedded down their<br />

plans - but some have not given<br />

enough time to Subject Access Requests<br />

(SARs), which could have a detrimental<br />

effect if not considered in advance of<br />

when GDPR goes into effect.<br />

Many organisations have numerous<br />

data silos where they store information<br />

about customers that are complex to<br />

access and difficult to secure. With the<br />

right platform in pace for accessing and<br />

managing their customers' personal<br />

data located disparate information silos,<br />

coupled with robust data security<br />

policies, this part of GDPR compliance is<br />

relatively straightforward. But without<br />

such a platform, managing SARs can be<br />

more complex and demanding, and<br />

thus potentially troublesome from a<br />

GDPR compliance perspective.<br />

A SAR is the right of an individual to<br />

request any 'personal data' held on<br />

them by a company. Currently, in the<br />

UK there is a fee in place for processing<br />

SARs, but this will no longer be the case<br />

under GDPR, so there are likely to be<br />

many more SARs requests being made<br />

under the new provision. Handling SARs<br />

effectively and within the legal<br />

timeframe will be problematic if<br />

organisations don't have defined<br />

processes.<br />

HANDLING SARS UNDER GDPR<br />

While many in the general public may<br />

not be aware of their rights under<br />

GDPR, there will undoubtedly be an<br />

informed few who will want to put<br />

these SARs to the test now they no<br />

16<br />

@DMMagAndAwards<br />

March/April 2018<br />

www.document-manager.com

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