NORCAL Group 2017 Annual Report

A MESSAGE FROM
THE CHAIR & THE CEO
As a healthcare provider, trust and care are two words that define a shared commitment
– a commitment to patients and to the betterment of healthcare. These are also two
words that frame NORCAL’s commitment to you, our policyholder-owner. We believe
these are the fundamental tenets of a policyholder-owned mutual company and an
important differentiator that NORCAL brings to our valued insureds.
We began building trust 42 years ago and continue to grow our legacy as we expand across the
nation to offer exceptional medical professional liability coverage. After Dr. Sandra Beretta’s election
as Chair in June, we undertook a comprehensive review of NORCAL’s mission and strategy focused
on the rapidly changing needs of physicians and other health care providers.
The new Mission Statement that emerged reflects our purpose:
“NORCAL SAFEGUARDS OUR POLICYHOLDERS FROM RISK, GUIDES THEM THROUGH
THE UNEXPECTED AND PROTECTS THEIR PRACTICE OF MEDICINE.”
SANDRA BERETTA, MD
Chair
SCOTT DIENER
President & CEO
2 | 2017 ANNUAL REPORT