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AsiaOne Magazine April-May 2018 Issue

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GLOBAL asian<br />

imprisonment.<br />

2017<br />

Jack Ma<br />

TURNING EVeRY SMALL FAILURe INtO A BIG SUCCess<br />

Not to be discouraged by anything adverse, Jack Ma kept<br />

on learning from experiences and failures – both his<br />

and others’. In his case, life has been his true teacher<br />

as he learnt more practically rather than any traditional<br />

channels of education.<br />

He shares, “I failed a key primary school test two<br />

times, I failed the middle school test three times, I<br />

failed the college entrance exam two times and when<br />

I graduated, I was rejected for most jobs I applied for<br />

out of college.” His failures taught him a lot, and he<br />

also found what would work and what not in a standard<br />

educational system. Thus, he became a strong critique of<br />

the traditional teaching practices, especially at business<br />

schools, but kept his fondness of academics.He was a<br />

university English teacher himself, and wants to teach<br />

again someday in the future.<br />

As his challenging time lasted for quite long, he was<br />

also the only one out of five applicants to the police force<br />

to be rejected and the only one of 24 applicants to be<br />

a KFC manager to be rejected. A business tycoon now,<br />

he further shares with a smile, “I applied for Harvard<br />

ten times, got rejected ten times and I told myself that<br />

‘Someday I should go teach there.’”<br />

INsPIRING StORY Of FINDING WAYs<br />

In the late 1990s, when Jack Ma had already started<br />

Alibaba, he tried to get venture capital funding in Silicon<br />

Valley for Alibaba and got rejected for running an<br />

unprofitable business model. After making several tries,<br />

he decided to go back to China without funding.<br />

Though Jack Ma struggled academically, especially<br />

throughout his early years in primary and secondary<br />

schools, where he failed repeatedly, he focused on<br />

other things that interested him and in which he found<br />

his passion. Thus, he managed to teach himself English,<br />

believing that as long as one kept one’s resolve and worked<br />

to achieve one’s objectives, one had a chance to succeed.<br />

He asserts, “If you never tried, how do you know there’s no<br />

chance?”<br />

The Alibaba and related businesses of Jack Ma we<br />

know today were different initially. The business journey of<br />

Jack started when he and his wife started a site-creating<br />

company called China Yellow Pages in 1995.<br />

Eager to do something more and exciting, but devoid of<br />

any significant capital in his own pockets, he finally cofounded<br />

Alibaba with 17 friends in Hangzhou.<br />

ALL ROADs LeAD tO SUCCess<br />

As Jack Ma was passionate to do something and succeed,<br />

he tried his hands at several things. One of the ventures<br />

he started with his friends include a site about China and<br />

Chinese products online, by the name Chinapage, which<br />

listed Chinese businesses and their products. Business<br />

was good as a lot of companies inquired from around the<br />

world; however, the revenue was marginal and sustaining<br />

Chinapage became a struggle.<br />

Jack Ma realized that without outside funding, he<br />

wouldn’t be able to hold the sails for long. Always<br />

thinking unconventionally, he decided to partner with a<br />

governmental body; however, he ended up giving away the<br />

majority control of Chinapage in the process to that body.<br />

Funds were granted but the government involvement<br />

brought its own challenges as now he had to deal with rigid<br />

bureaucracy.<br />

Such challenges resulted in stifling Jack Ma’s control in<br />

the company and he found it increasingly hard to execute<br />

his vision.<br />

The entire experience proved to be unfortunate as Jack<br />

Ma left the company eventually.<br />

As he is one who can never be discouraged by any kind<br />

and any amount of failure, he held on and focused on<br />

Alibaba, which was also facing serious challenges due to<br />

its aggressive expansion into international markets. Trying<br />

to find solutions, Jack Ma successfully reorganized the<br />

company’s operations, including closing many international<br />

branches and focusing on strengthening Alibaba’s position<br />

in the Chinese market.<br />

Once he had a strong base in China, he expanded the<br />

services of Alibaba and reengaged its international<br />

expansion strategy.<br />

“‘if you don’t try, how would you know there’s no<br />

chance.’ never getting disheartened by his innumerable<br />

failures, jack ma kept trying at whatever he could until<br />

he became the richest person in china”<br />

54 | ASIA ONE | april-mAY <strong>2018</strong>

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