2018 June Board Notebook

Finance Department
Cross Training Report
Monthly general coaching sessions have been initiated along with specialized training as unique situations arise. The goal of the
cross training is to help Trent see the bigger picture of process and how the interact across modules. Also, to increase his
knowledge base to a level that he would be able to fill in for me on a short-term basis should I take a vacation, travel to a
convention or have an absence due to illness. The focus of the training is on key tasks that could not be postponed until my return.
Writing checks, extracting data for customers, and generating reports.
Trent primarily works in the Accounts Receivable module of Great Plains and he has a thorough understanding of its tasks.
• I have identified a few areas of weakness within the Accounts Receivable module and the training to correct these
weaknesses has been completed.
• Task Trained
o
o
Completion and distribution of customer statements in printed as well as emailed versions.
The process to attach external documents to customer invoices so that these attachments follow the invoice
whenever it is emailed.
• This is particularly useful when billing onsite convention registration.
Cross Training in the Accounts Payable module has been completed, tasks trained.
• How to enter vendor invoices into Great Plains and how to print and make payments on these invoices, determining
which checks to use when printing (I.E. Operating, State or Scholarship)
• Scanning and attaching supporting documents to vendor invoices. This is necessary should research become necessary at
a future time.
• Training is complete on how to create a Purchase Order and Receiving Documents for inventoriable items. How to scan
and attach supporting documents.
Cross Training on Merchant services reconciliation to bank statement.
• How to run reports from PayPal and Cayan on credit card payments received from customers
• How to sort and tie these reports to the bank deposits. This confirms that credit card transactions we receive from
customers are not declined and get deposited in our bank account.
I’ve also been working with Trent to improve his MS Excel skills. We use excel frequently for sorting and analysis of information. I
will also be working with Denia Brown to enhance her excel abilities when working with more complex formulas and sorting
operation. VLookUp, Pivot Tables, Goal Seek, etc.
Trent has cross trained me on the setup of New Clubs in Shield. How to batch and finalize the new clubs. While this is not a task I
typically will perform, its good information to know in the event Trent is traveling or sick.