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Focus<br />
on Business<br />
BOOSTING RECRUITMENT<br />
SUCCESS<br />
BY THERESE MCNAUGHTEN*<br />
Hiring new staff can be a minefield.<br />
Your intention will be to attract, source, recruit and retain the very<br />
best talent and skill set for your business, but how can you be sure<br />
you are doing this effectively? How can you reduce costly hiring<br />
mistakes; and how can you ensure you are doing your best to attract<br />
and retain the best talent?<br />
To get your recruitment project off to a flying start, begin by<br />
focusing on the position description you need. Get it wrong and<br />
it can have an impact not only on how your recruit, but whom<br />
you recruit. Planning is key. Taking time to write a well-defined<br />
position description will ensure you attract the right level and<br />
quality of candidates, reduce attrition in the long-term and support<br />
a successful employer/employee relationship. It gives clarity and<br />
guidelines, helping to manage future expectations for both the<br />
new staff member and for their manager. Use it to support your<br />
recruitment and selection process, job review times and training and<br />
development. Other key recruitment considerations include:<br />
Analysing what’s missing<br />
Clearly identify the resource gap/skills that are missing and need to<br />
be found for your business. If you are replacing someone, ask yourself<br />
if you would you look for the same skill set? Is there someone suitable<br />
in the business that could be upskilled to fill this role? This is a good<br />
time to re-evaluate what you need to make the position description<br />
more successful for all concerned.<br />
Considering the impact<br />
Define the purpose of the role and identify the main impact you<br />
want. Think about the outcomes you require.<br />
Identifying core skills<br />
Identify the skills needed to help achieve the key purpose of the<br />
position. Consider core critical skills that are negotiable and those<br />
that are not negotiable for the role. What is the minimum level of<br />
tertiary qualifications required? Remember most skills can be taught<br />
but a good attitude cannot!<br />
Working out the support required<br />
Do you have or will you need an induction plan? What training is<br />
needed? What career path are you offering? What scope and level of<br />
remuneration and incentives are required? Consider why the person<br />
you want, would want to work for you? And how will you will attract<br />
and source them?<br />
Leading the recruitment process?<br />
Have you got the time and in-house level of expertise to conduct the<br />
recruitment for your business? Consider outsourcing some or all of<br />
the process to a recruitment professional to help you save time and<br />
money.<br />
Here is a WOF-style checklist for a position description:<br />
• Company information - the title of the position, reporting to.<br />
• Purpose/description of the role—an outline of the overall purpose<br />
and content of the role.<br />
• Job Requirements—a list of the Key Result Areas (KRA’s)—4-8<br />
specific tasks or duties you want them to contribute. First list the<br />
key area and then list the key tasks/activities they will need to<br />
undertake, eg. Manage financials—provide up to date monthly<br />
sales and P&L reports.<br />
• Key Performance Indicators (KPI’s)—how you will measure the<br />
results: sales, milestones, goals, targets etc.<br />
• Relationships both internal and external they will manage<br />
• Experience required - consider the specific experience you require<br />
for this role including skills, knowledge and qualifications. List skills<br />
and describe the level of competency required in each, eg. Customer<br />
service—at least three years of telephone and face-to-face<br />
• Personal attributes—in today’s ever-changing work environment<br />
consider flexibility, adaptability and a positive attitude to learning.<br />
All go a long way to creating a positive and productive work force.<br />
Other considerations<br />
During this process, think about how you can highlight your<br />
company’s key selling-points in the position description. Identify<br />
unique features this role offers a candidate and highlight incentives<br />
and opportunities for career development and innovation, investment<br />
in education and community involvement.<br />
Lastly, you may also consider outlining the remuneration package<br />
components—base, targets, benefits, staff discounts, health<br />
insurance etc. where applicable. You can keep this on your own copy<br />
and remove for applicants if you wish it to be confidential.<br />
In further columns for NZ Optics I will expand on the considerations<br />
above, outline tips for writing good recruitment ads and provide you<br />
with some compelling interview techniques. ▀<br />
* Therese McNaughten is a director and founder of Wholeoranges<br />
Consulting, a boutique recruitment firm that provides flexible<br />
recruitment services to businesses nationwide, and a business<br />
coach for those going through career transitions. For more, contact<br />
Therese at therese@wholeoranges.co.nz or visit<br />
www.wholeoranges.co.nz.<br />
Largest ever AUSCRS meeting<br />
BY DR DAVID KENT*<br />
A<br />
record number of attendees gathered<br />
to listen to the most comprehensive<br />
programme on cataract and refractive<br />
surgery available in this part of the world at<br />
this year’s Australasian Society of Cataract<br />
and Refractive Surgery (AUSCRS) meeting.<br />
Held at Peppers Resort in Noosa from<br />
October 7-10, AUSCRS <strong>2015</strong> continued<br />
to uphold practices making it uniquely<br />
entertaining, including the banning of ties<br />
and jackets, allocating amusing themes<br />
to many of the sessions and dressing up<br />
speakers in outrageous costumes, with<br />
accompanying music and videos.<br />
Many ophthalmology registrars also<br />
attended the AUSCRS Advanced Trainee<br />
Programme, which provided the basics in<br />
cataract surgery, intraocular lenses and<br />
corneal and refractive surgery.<br />
At the main meeting four overseas<br />
speakers presented: the current president<br />
of the American Society of Cataract and<br />
Refractive Surgery (ASCRS) Robert Cionni;<br />
the immediate past president of ASCRS, Eric<br />
Donnenfeld; Roberto Bellucci from Italy; and<br />
Gilles Lesieur from France.<br />
Cionni presented The Gold Medal Lecture,<br />
Managing Loose Zonules. He outlined the most<br />
important innovations in cataract surgery in the<br />
presence of compromised zonules, including<br />
the development of phacoemulsification,<br />
viscoelastics and capsular tension rings, and<br />
he discussed the Ahmed capsular tension<br />
segmentas well as the Malyugin modified CTR<br />
that can be injected.<br />
Until recently the loops around the anterior<br />
capsule margin were usually sutured to the<br />
sclera in the ciliary sulcus using Prolene. More<br />
recently—since the discovery that Prolene<br />
degrades and gives way over 10-20 years—<br />
there has been a move to using Gortex 6-0<br />
sutures as the best choice for scleral sutures.<br />
Cionni showed how to do two separate<br />
sclerotomies and then use 25 gauge<br />
disposable retinal forceps to pull the two<br />
ends of the Gortex suture through the two<br />
sclerotomies. He recommended using a two,<br />
one and then one throw knot with Gortex<br />
sutures before rotating the knot inside the<br />
eye. He also covered important surgical<br />
principles and gave many useful insights.<br />
The presenters were all dressed up in outfits<br />
and helmets suitable for extreme outdoor<br />
sports for the next session on, Complications<br />
and challenging cases: too close for comfort.<br />
President Dr Graham Barrett channels his inner Kermit at AUSCRS <strong>2015</strong>. Photos courtesy of MiVision<br />
Surgical videos included management of an<br />
eye that had a chronically dislocating anterior<br />
chamber IOL, astigmatic surprise with a<br />
trifocal IOL due to IOL tilt, dislocating of a<br />
Verisyse iris clip IOL, the use of an artificial iris<br />
in a patient with trauma and IOL exchange in<br />
juvenile chronic arthritis.<br />
In the following session there were<br />
presentations on adjustable IOL, controversies<br />
in corneal collagen cross-linking and the use<br />
of toric IOLs in keratoconus.<br />
AUSCRS president Dr Graham Barrett<br />
dressed as Kermit the Frog for the session<br />
entitled Muppets or Masters: The role of<br />
new technology, while other presenters<br />
dressed up as science fiction heroes. The<br />
topics included femtosecond laser assisted<br />
cataract surgery, trifocal IOLs, intra-operative<br />
aberrometry to assist with IOL power and<br />
astigmatism management and extendeddepth-of-focus<br />
IOLs. The audience was asked<br />
to vote if each topic made the presenter a<br />
muppet or a master?<br />
Day two included a discussion about<br />
the role of posterior corneal astigmatism<br />
estimation and/or measurement to assist<br />
with toric IOLs. There were presentations that<br />
compared the three different trifocal IOLs<br />
from Zeiss, FineVision and Alcon, as well as<br />
comparisons of different extended-depth-offocus<br />
from AMO Surgical and Oculentis.<br />
Another presentation compared contrast<br />
sensitivity and glare testing in patients with<br />
trifocal IOLs and normal age-matched eyes<br />
and found no significant difference. There<br />
was general agreement there was now no<br />
reason to use a bifocal diffractive multifocal<br />
IOL when trifocal IOLs all gave a much better<br />
range of unaided vision and extended-depthof-focus<br />
gave useful near vision, without<br />
the same degradation of low light and<br />
night time vision found with trifocal IOLs.<br />
Another session included presentations and<br />
Dr’s Rod Keillor, Mark Ruddel and Brett Rogers at AUSCRS<br />
debate about the merits or lack of merit of<br />
femtosecond laser assisted cataract surgery.<br />
The third and final day was also of a<br />
high standard. The first session on corneal<br />
surgical controversies debated the merits<br />
of endokeratoplasty surgery, deep anterior<br />
lamellar keratoplasty in keratoconus and<br />
whether or not there was a role for excimer<br />
laser in combination with corneal collagen<br />
cross-linking for patients with keratoconus.<br />
One of the highlights of day three was a<br />
session entitled Refractive Round Up, in which<br />
Barrett dressed as a native American chief<br />
complete with a small live pony, while the<br />
other presenters dressed as cowboys. There<br />
was a case presentation of a woman in her<br />
70s who developed progressive keratoconus<br />
leading Eric Donnenfeld to comment that<br />
most late keratoconus cases are due to floppy<br />
eyelid syndrome and chronic rubbing of the<br />
affected eye.<br />
The final night was celebrated with the<br />
Gala Dinner, with the theme Hot Night in<br />
Havana.<br />
Next year the 20th meeting of the AUSCRS<br />
will be held at the newly renovated Sheridan<br />
Mirage in Port Douglas from July 20-23rd. ▀<br />
* Dr David Kent is an Ophthalmologist with Fendalton<br />
Eye Clinic in Christchurch and the current New Zealand<br />
representative to the International Society of Refractive<br />
Surgery and AUSCRS<br />
OPSM a-flutter in Butterfly Creek<br />
BY ZOE SMITH*<br />
OPSM held its National Mini-<br />
Conference on October 18, with 40<br />
optometrists attending from as far<br />
north as Whangarei down to Dunedin.<br />
The one-day event at Butterfly Creek<br />
in Auckland included guest speakers<br />
Drs Rachel Barnes and Andrea Vincent<br />
from Retina Specialists, who led a talk on<br />
abnormal and normal peripheral retinal<br />
conditions. Vincent discussed the use of<br />
Optos ultra-widefield imaging scanner and<br />
its ability to diagnose rod-cone dystrophies.<br />
In using Optos’ fundus autofluorescence<br />
(FAF) imaging, she said, abnormal FAF<br />
images in rod-cone dystrophy correlate<br />
highly with the visual field loss.<br />
Optometrists then shared case<br />
reports, confirming diagnoses with the<br />
ophthalmologists. My favourite case was<br />
one from Evan Tennant of OPSM Dunedin,<br />
who discussed the case of a man who’d<br />
been diagnosed several years ago as<br />
simply having retinal pigment, but a reexamination<br />
of his FAF images indicated the<br />
patient actually had a rod-cone dystrophy.<br />
The event included a Red Eye Workshop<br />
led by fellow optometrist Jason Dhana and<br />
myself. In the workshop, attendees were<br />
split into two groups to review eight cases<br />
of red eye, covering differential diagnosis,<br />
treatment and management. Dr Hussain<br />
Patel was on hand to give feedback on tricky<br />
treatment scenarios and advice on “dodgy<br />
looking discs,” glaucoma case analysis.<br />
Emma Gilles from Johnson & Johnson<br />
gave a presentation on the new 1-day<br />
Moist Multifocal. It was refreshing to learn<br />
about the reasoning behind material choice<br />
and design of the lens to help give our<br />
presbyopic patients more natural vision.<br />
Graeme Curtis from CLC then led us through<br />
piggybacking solutions in Keratoconus and<br />
other ways to improve lens centration for<br />
those troublesome cone fits.<br />
The day ended with another round of<br />
cases, including successful orthoptic<br />
treatment of intermittent exotropia in<br />
a child presented by Melissa Thomson<br />
of Thames OPSM; and a spontaneous<br />
hyphaema case presented by Craig Holmes<br />
of Tauranga OPSM.<br />
Many thanks must go to the event<br />
sponsors Johnson and Johnson Visioncare,<br />
Designs for Vision and Alcon, without whom<br />
the event would not have been possible. ▀<br />
* Zoe Smith is an optometrist at OPSM Royal Oak and<br />
a clinical supervisor teaching fellow at Auckland<br />
University Eye Clinic.<br />
Pauraic O’Sullivan, Jared Beetham and Hirdesh Nair<br />
Zoe Smith, Dr Andrea Vincent and Dr Rachel Barnes<br />
AFT mulls IPO<br />
AFT may go public to raise capital on<br />
the NZX and ASX stock exchanges,<br />
the company said in a statement.<br />
AFT is considering an initial public offering<br />
to raise of $45 million, with a $4 million selldown<br />
by the Atkinson Family Trust, which<br />
owns 87% of the company.<br />
The company intends to continue<br />
introducing new products in New Zealand<br />
and Australia, and expand internationally<br />
through third-party licensees and<br />
distributors. Half of AFT’s <strong>2015</strong> revenue was<br />
from New Zealand, 47% from Australia and<br />
the remainder from the rest of the world,<br />
primarily southeast Asia, where the company<br />
began doing business in mid-2014.<br />
The company sells 109 products across<br />
Australia and New Zealand, and has<br />
licensing or distribution agreements in over<br />
35 countries. ▀<br />
12 NEW ZEALAND OPTICS <strong>Dec</strong>ember <strong>2015</strong><br />
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