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Dec 2015

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Focus<br />

on Business<br />

BOOSTING RECRUITMENT<br />

SUCCESS<br />

BY THERESE MCNAUGHTEN*<br />

Hiring new staff can be a minefield.<br />

Your intention will be to attract, source, recruit and retain the very<br />

best talent and skill set for your business, but how can you be sure<br />

you are doing this effectively? How can you reduce costly hiring<br />

mistakes; and how can you ensure you are doing your best to attract<br />

and retain the best talent?<br />

To get your recruitment project off to a flying start, begin by<br />

focusing on the position description you need. Get it wrong and<br />

it can have an impact not only on how your recruit, but whom<br />

you recruit. Planning is key. Taking time to write a well-defined<br />

position description will ensure you attract the right level and<br />

quality of candidates, reduce attrition in the long-term and support<br />

a successful employer/employee relationship. It gives clarity and<br />

guidelines, helping to manage future expectations for both the<br />

new staff member and for their manager. Use it to support your<br />

recruitment and selection process, job review times and training and<br />

development. Other key recruitment considerations include:<br />

Analysing what’s missing<br />

Clearly identify the resource gap/skills that are missing and need to<br />

be found for your business. If you are replacing someone, ask yourself<br />

if you would you look for the same skill set? Is there someone suitable<br />

in the business that could be upskilled to fill this role? This is a good<br />

time to re-evaluate what you need to make the position description<br />

more successful for all concerned.<br />

Considering the impact<br />

Define the purpose of the role and identify the main impact you<br />

want. Think about the outcomes you require.<br />

Identifying core skills<br />

Identify the skills needed to help achieve the key purpose of the<br />

position. Consider core critical skills that are negotiable and those<br />

that are not negotiable for the role. What is the minimum level of<br />

tertiary qualifications required? Remember most skills can be taught<br />

but a good attitude cannot!<br />

Working out the support required<br />

Do you have or will you need an induction plan? What training is<br />

needed? What career path are you offering? What scope and level of<br />

remuneration and incentives are required? Consider why the person<br />

you want, would want to work for you? And how will you will attract<br />

and source them?<br />

Leading the recruitment process?<br />

Have you got the time and in-house level of expertise to conduct the<br />

recruitment for your business? Consider outsourcing some or all of<br />

the process to a recruitment professional to help you save time and<br />

money.<br />

Here is a WOF-style checklist for a position description:<br />

• Company information - the title of the position, reporting to.<br />

• Purpose/description of the role—an outline of the overall purpose<br />

and content of the role.<br />

• Job Requirements—a list of the Key Result Areas (KRA’s)—4-8<br />

specific tasks or duties you want them to contribute. First list the<br />

key area and then list the key tasks/activities they will need to<br />

undertake, eg. Manage financials—provide up to date monthly<br />

sales and P&L reports.<br />

• Key Performance Indicators (KPI’s)—how you will measure the<br />

results: sales, milestones, goals, targets etc.<br />

• Relationships both internal and external they will manage<br />

• Experience required - consider the specific experience you require<br />

for this role including skills, knowledge and qualifications. List skills<br />

and describe the level of competency required in each, eg. Customer<br />

service—at least three years of telephone and face-to-face<br />

• Personal attributes—in today’s ever-changing work environment<br />

consider flexibility, adaptability and a positive attitude to learning.<br />

All go a long way to creating a positive and productive work force.<br />

Other considerations<br />

During this process, think about how you can highlight your<br />

company’s key selling-points in the position description. Identify<br />

unique features this role offers a candidate and highlight incentives<br />

and opportunities for career development and innovation, investment<br />

in education and community involvement.<br />

Lastly, you may also consider outlining the remuneration package<br />

components—base, targets, benefits, staff discounts, health<br />

insurance etc. where applicable. You can keep this on your own copy<br />

and remove for applicants if you wish it to be confidential.<br />

In further columns for NZ Optics I will expand on the considerations<br />

above, outline tips for writing good recruitment ads and provide you<br />

with some compelling interview techniques. ▀<br />

* Therese McNaughten is a director and founder of Wholeoranges<br />

Consulting, a boutique recruitment firm that provides flexible<br />

recruitment services to businesses nationwide, and a business<br />

coach for those going through career transitions. For more, contact<br />

Therese at therese@wholeoranges.co.nz or visit<br />

www.wholeoranges.co.nz.<br />

Largest ever AUSCRS meeting<br />

BY DR DAVID KENT*<br />

A<br />

record number of attendees gathered<br />

to listen to the most comprehensive<br />

programme on cataract and refractive<br />

surgery available in this part of the world at<br />

this year’s Australasian Society of Cataract<br />

and Refractive Surgery (AUSCRS) meeting.<br />

Held at Peppers Resort in Noosa from<br />

October 7-10, AUSCRS <strong>2015</strong> continued<br />

to uphold practices making it uniquely<br />

entertaining, including the banning of ties<br />

and jackets, allocating amusing themes<br />

to many of the sessions and dressing up<br />

speakers in outrageous costumes, with<br />

accompanying music and videos.<br />

Many ophthalmology registrars also<br />

attended the AUSCRS Advanced Trainee<br />

Programme, which provided the basics in<br />

cataract surgery, intraocular lenses and<br />

corneal and refractive surgery.<br />

At the main meeting four overseas<br />

speakers presented: the current president<br />

of the American Society of Cataract and<br />

Refractive Surgery (ASCRS) Robert Cionni;<br />

the immediate past president of ASCRS, Eric<br />

Donnenfeld; Roberto Bellucci from Italy; and<br />

Gilles Lesieur from France.<br />

Cionni presented The Gold Medal Lecture,<br />

Managing Loose Zonules. He outlined the most<br />

important innovations in cataract surgery in the<br />

presence of compromised zonules, including<br />

the development of phacoemulsification,<br />

viscoelastics and capsular tension rings, and<br />

he discussed the Ahmed capsular tension<br />

segmentas well as the Malyugin modified CTR<br />

that can be injected.<br />

Until recently the loops around the anterior<br />

capsule margin were usually sutured to the<br />

sclera in the ciliary sulcus using Prolene. More<br />

recently—since the discovery that Prolene<br />

degrades and gives way over 10-20 years—<br />

there has been a move to using Gortex 6-0<br />

sutures as the best choice for scleral sutures.<br />

Cionni showed how to do two separate<br />

sclerotomies and then use 25 gauge<br />

disposable retinal forceps to pull the two<br />

ends of the Gortex suture through the two<br />

sclerotomies. He recommended using a two,<br />

one and then one throw knot with Gortex<br />

sutures before rotating the knot inside the<br />

eye. He also covered important surgical<br />

principles and gave many useful insights.<br />

The presenters were all dressed up in outfits<br />

and helmets suitable for extreme outdoor<br />

sports for the next session on, Complications<br />

and challenging cases: too close for comfort.<br />

President Dr Graham Barrett channels his inner Kermit at AUSCRS <strong>2015</strong>. Photos courtesy of MiVision<br />

Surgical videos included management of an<br />

eye that had a chronically dislocating anterior<br />

chamber IOL, astigmatic surprise with a<br />

trifocal IOL due to IOL tilt, dislocating of a<br />

Verisyse iris clip IOL, the use of an artificial iris<br />

in a patient with trauma and IOL exchange in<br />

juvenile chronic arthritis.<br />

In the following session there were<br />

presentations on adjustable IOL, controversies<br />

in corneal collagen cross-linking and the use<br />

of toric IOLs in keratoconus.<br />

AUSCRS president Dr Graham Barrett<br />

dressed as Kermit the Frog for the session<br />

entitled Muppets or Masters: The role of<br />

new technology, while other presenters<br />

dressed up as science fiction heroes. The<br />

topics included femtosecond laser assisted<br />

cataract surgery, trifocal IOLs, intra-operative<br />

aberrometry to assist with IOL power and<br />

astigmatism management and extendeddepth-of-focus<br />

IOLs. The audience was asked<br />

to vote if each topic made the presenter a<br />

muppet or a master?<br />

Day two included a discussion about<br />

the role of posterior corneal astigmatism<br />

estimation and/or measurement to assist<br />

with toric IOLs. There were presentations that<br />

compared the three different trifocal IOLs<br />

from Zeiss, FineVision and Alcon, as well as<br />

comparisons of different extended-depth-offocus<br />

from AMO Surgical and Oculentis.<br />

Another presentation compared contrast<br />

sensitivity and glare testing in patients with<br />

trifocal IOLs and normal age-matched eyes<br />

and found no significant difference. There<br />

was general agreement there was now no<br />

reason to use a bifocal diffractive multifocal<br />

IOL when trifocal IOLs all gave a much better<br />

range of unaided vision and extended-depthof-focus<br />

gave useful near vision, without<br />

the same degradation of low light and<br />

night time vision found with trifocal IOLs.<br />

Another session included presentations and<br />

Dr’s Rod Keillor, Mark Ruddel and Brett Rogers at AUSCRS<br />

debate about the merits or lack of merit of<br />

femtosecond laser assisted cataract surgery.<br />

The third and final day was also of a<br />

high standard. The first session on corneal<br />

surgical controversies debated the merits<br />

of endokeratoplasty surgery, deep anterior<br />

lamellar keratoplasty in keratoconus and<br />

whether or not there was a role for excimer<br />

laser in combination with corneal collagen<br />

cross-linking for patients with keratoconus.<br />

One of the highlights of day three was a<br />

session entitled Refractive Round Up, in which<br />

Barrett dressed as a native American chief<br />

complete with a small live pony, while the<br />

other presenters dressed as cowboys. There<br />

was a case presentation of a woman in her<br />

70s who developed progressive keratoconus<br />

leading Eric Donnenfeld to comment that<br />

most late keratoconus cases are due to floppy<br />

eyelid syndrome and chronic rubbing of the<br />

affected eye.<br />

The final night was celebrated with the<br />

Gala Dinner, with the theme Hot Night in<br />

Havana.<br />

Next year the 20th meeting of the AUSCRS<br />

will be held at the newly renovated Sheridan<br />

Mirage in Port Douglas from July 20-23rd. ▀<br />

* Dr David Kent is an Ophthalmologist with Fendalton<br />

Eye Clinic in Christchurch and the current New Zealand<br />

representative to the International Society of Refractive<br />

Surgery and AUSCRS<br />

OPSM a-flutter in Butterfly Creek<br />

BY ZOE SMITH*<br />

OPSM held its National Mini-<br />

Conference on October 18, with 40<br />

optometrists attending from as far<br />

north as Whangarei down to Dunedin.<br />

The one-day event at Butterfly Creek<br />

in Auckland included guest speakers<br />

Drs Rachel Barnes and Andrea Vincent<br />

from Retina Specialists, who led a talk on<br />

abnormal and normal peripheral retinal<br />

conditions. Vincent discussed the use of<br />

Optos ultra-widefield imaging scanner and<br />

its ability to diagnose rod-cone dystrophies.<br />

In using Optos’ fundus autofluorescence<br />

(FAF) imaging, she said, abnormal FAF<br />

images in rod-cone dystrophy correlate<br />

highly with the visual field loss.<br />

Optometrists then shared case<br />

reports, confirming diagnoses with the<br />

ophthalmologists. My favourite case was<br />

one from Evan Tennant of OPSM Dunedin,<br />

who discussed the case of a man who’d<br />

been diagnosed several years ago as<br />

simply having retinal pigment, but a reexamination<br />

of his FAF images indicated the<br />

patient actually had a rod-cone dystrophy.<br />

The event included a Red Eye Workshop<br />

led by fellow optometrist Jason Dhana and<br />

myself. In the workshop, attendees were<br />

split into two groups to review eight cases<br />

of red eye, covering differential diagnosis,<br />

treatment and management. Dr Hussain<br />

Patel was on hand to give feedback on tricky<br />

treatment scenarios and advice on “dodgy<br />

looking discs,” glaucoma case analysis.<br />

Emma Gilles from Johnson & Johnson<br />

gave a presentation on the new 1-day<br />

Moist Multifocal. It was refreshing to learn<br />

about the reasoning behind material choice<br />

and design of the lens to help give our<br />

presbyopic patients more natural vision.<br />

Graeme Curtis from CLC then led us through<br />

piggybacking solutions in Keratoconus and<br />

other ways to improve lens centration for<br />

those troublesome cone fits.<br />

The day ended with another round of<br />

cases, including successful orthoptic<br />

treatment of intermittent exotropia in<br />

a child presented by Melissa Thomson<br />

of Thames OPSM; and a spontaneous<br />

hyphaema case presented by Craig Holmes<br />

of Tauranga OPSM.<br />

Many thanks must go to the event<br />

sponsors Johnson and Johnson Visioncare,<br />

Designs for Vision and Alcon, without whom<br />

the event would not have been possible. ▀<br />

* Zoe Smith is an optometrist at OPSM Royal Oak and<br />

a clinical supervisor teaching fellow at Auckland<br />

University Eye Clinic.<br />

Pauraic O’Sullivan, Jared Beetham and Hirdesh Nair<br />

Zoe Smith, Dr Andrea Vincent and Dr Rachel Barnes<br />

AFT mulls IPO<br />

AFT may go public to raise capital on<br />

the NZX and ASX stock exchanges,<br />

the company said in a statement.<br />

AFT is considering an initial public offering<br />

to raise of $45 million, with a $4 million selldown<br />

by the Atkinson Family Trust, which<br />

owns 87% of the company.<br />

The company intends to continue<br />

introducing new products in New Zealand<br />

and Australia, and expand internationally<br />

through third-party licensees and<br />

distributors. Half of AFT’s <strong>2015</strong> revenue was<br />

from New Zealand, 47% from Australia and<br />

the remainder from the rest of the world,<br />

primarily southeast Asia, where the company<br />

began doing business in mid-2014.<br />

The company sells 109 products across<br />

Australia and New Zealand, and has<br />

licensing or distribution agreements in over<br />

35 countries. ▀<br />

12 NEW ZEALAND OPTICS <strong>Dec</strong>ember <strong>2015</strong><br />

<strong>Dec</strong>ember <strong>2015</strong>.indd 12<br />

19-Nov-15 3:27:08 PM

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