annual report 2009-10 - Tourism NT

40
Tourism Governance NT Matters
2010-11 priorities
• Update our strategic business risk assessment
and individual business units' operational risk
assessments
• Complete preparation of the internal audit charter,
internal audit manual and risk management plan
• Agree the 2010-11 internal audit schedule and
commence audits
• Complete of risk register and risk management
communication plan
• Commence development of a contract
management framework
• Review our suite of key performance indicators
EBA Staff Representative Committee
Our EBA Staff Committee acts as a conduit of information
between staff and management (including important
sensing activity) in regard to our transition to the
NTPS employment framework. This Committee was
established in recognition that our staff have very low
union membership.
There are members from each of the four Tourism NT
business units, along with a representative from our
Alice Springs and Sydney offices. Representatives are
nominated by colleagues within their division or office.
tourism nt
Ormiston Gorge, West MacDonnell Ranges
Occupational Health and Safety Committee
There are Occupational Health and Safety Committees
in both Darwin and Alice Springs, being our major offices.
These groups ensure our Occupational Health and Safety
obligations are met with regard to evacuation plans,
fire wardens, first aid officers etc. They also form a
point of contact for staff of any Occupational Health
and Safety issues they may have observed and seek to
actively resolve.
Members of the Darwin committee are our Director HR,
Information and Management, Senior HR Consultant and
Team Administrator Destination Development.
In Alice Springs, committee members are our Senior HR
Officer, Territory Discoveries Manager Business Services
and various representatives from both Tourism NT and
Territory Discoveries business units.
Middle Management Meetings
This year we introduced of a regular forum termed the
Middle Management Meetings, attended predominantly
by managers with a direct line of reporting to a member
of the Executive Management Team. The purpose of these
meetings is to:
share information (celebrating achievements and
sharing problems);
enable robust and constructive discussion regarding
unit activities;
build relationships across divisions, and;
provide an opportunity for collective learning through
occasional presentations on relevant topics by
guest speakers.
Product Update Group (PUG)
The product update group provides an opportunity for
tourism operators to inform our staff regarding updated
information or exciting developments for their product,
share intelligence on market segments and field questions.
The PUG aims to improve communication between
operators and our staff; so we can best sell, promote and
market tourism products.
PUG meetings are held monthly and up to six operators
may present at each meeting, including representation
from Alice Springs/ Central Australia, Tennant Creek,
Katherine and Darwin/ the Top End. Staff members from
our various operational areas attend these meetings.