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Watch as Michael Bierut and Joe Poesner explain how a simple mark ends up<br />

meaning something big as a great logo.<br />

that they press their fingers on dozens a time a day<br />

(or an hour).<br />

After decades of brands hoping that consumers will<br />

adopt them as badges of personal identification, that<br />

dream is coming true to a somewhat scary degree. So<br />

people increasingly feel that they own the brands as<br />

much as the entities that the brand identities purport<br />

to represent.<br />

And thanks to social media, they’ve been invited to<br />

talk directly to those brands, most of whom<br />

desperately wanted this degree of intimacy, and<br />

many of whom got more than they bargained for.<br />

Michael Bierut, a partner at Pentagram since 1990, is<br />

a senior critic in graphic design at the Yale School of<br />

Art and a lecturer in the practice of design and<br />

management at the Yale School of Management.<br />

He is a co-founder of the popular and informative<br />

website Design Observer and the author of several<br />

books, including his newest, Now You See It, his<br />

collection of essays, published in fall 2017.<br />

10 FLOW JULY 2018<br />

~

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