Boys & Girls Clubs of Skagit County Strategic Plan

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OPPORTUNITY 2021: Providing a Great Future for Skagit County Youth PURPOSE: To inspire and empower kids and teens in Skagit County to achieve success, and champion opportunities for all Club members Priorities: • Reach More Youth • Increase Program Quality • Strengthen the Organization GOAL: To transform the operational ability of the organization to be best responsive to the evolving needs of youth ages 6-18 throughout Skagit County. Priority 1: Reach More Youth OBJECTIVES: • Increase Square Feet of Dedicated Club Space by 50% • Expand Outreach through Purposeful Program Integration At any time point in the year for the past three, at least one community Clubhouse has found it necessary to implement a membership waiting list system due to lack of space capacity. Increases in dedicated Club space may mean capital expansion, opening new sites in existing mixed-use facilities, or entering into new shared-space agreements that result in more area for youth development. In recognition of the significant costs related to any expansion into additional space, another avenue of engagement focuses on building new partner relationships and serving youth in non-traditional ways that do not impact daily facility capacity. In meeting these objectives, total Club square footage would increase to 21,500 sq ft in Skagit County, and 500 new unduplicated youth served annually. Opportunity 2021
Priority 2: Increase Program Quality OBJECTIVES: • Increase Opportunity to Youth • Fully Implement Youth Program Quality Initiative As a result of a takeaway from an executive development program, Board and Staff journeyed through exercises to isolate an organizational “question zero”; primarily, with all activities and services considered within the context of the mission of Clubs, what single word best represented what is hoped Club members receive. That word was Opportunity. In relation to the objective listed, youth reflect about the life-changing result of different engagements, tours, and experiences that occur during Club membership. Additionally, the needs of our kids and teens are increasing in depth and breadth, with more requiring case management and referrals. Beginning in 2014, our Clubs were pilots for efforts in Washington to adopt the Youth Program Quality Initiative (YPQI), from the Weikart Center for Youth Program Quality. In seeing benefits from the creation of a Continuous Program Quality Improvement Cycle, it has become clear that fully implementing YPQI will increase program quality for Club members, with a secondary benefit of positively impacting staff retention through more profound professional development and engagement. Annual benchmark metrics are set that will impact the number of unique opportunities, the percentage of youth receiving referrals and case management services, the percentage of program staff trained in YPQI Basic and YPQI Methods, as well as the number of assessments conducted per site annually. Priority 3: Strengthen The Organization OBJECTIVES: • Grow Internally • Increase Community Engagement With any business, you are stronger the more institutional knowledge remains through better staff retention. This is also true with the Boys & Girls Clubs of Skagit County, though perhaps even more critical. The basis for success with a Club member resides in the trusting, supportive relationship one builds with a staff member. In setting out to increase staff retention rates, the organization grows stronger as both a business and social service agency. To support this, we will provide better recognition of staff and volunteers and increase the number of staff receiving advanced professional development opportunities. Heard time and again, while many support the mission of the Clubs and know it is available to youth during the critical out-of-school hours, each time someone tours a Club for the first time, the same statement is offered: “I had no idea all that you did.” We know that by merely increasing the number of people touring our programs, a more profound connection will be made to our essential mission. Additional strategies to improve donor retention, already much higher than national benchmarks, will produce more significant resources which directly impacts all facets of OPPORTUNITY 2021 and allows for the successful execution of this strategic plan. When the objectives are fully realized, retention rates will improve both staff and donor/investors engagement, increased allocation of financial resources toward recognition primarily of part-time, hourly staff will set Clubs above others as an employer of choice, and more than 500 unique individuals will have toured a Club program for the first time. Opportunity 2021
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Boys & Girls Clubs of Skagit County Strategic Plan

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