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RiskXtraSeptember2018

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RISKXtra<br />

‘What makes the<br />

modern security<br />

professional?’ As Tony<br />

O’Brien observes, the<br />

right combination of a<br />

security mindset, hard<br />

and soft skills,<br />

technical ability, selfawareness<br />

and<br />

adaptability is almost<br />

impossible to define.<br />

Today, and<br />

increasingly so, it’s all<br />

about an individual<br />

who’s every bit as<br />

comfortable in the<br />

cyber world as they<br />

are in the physical<br />

space and who readily<br />

understands the<br />

connectivity (and<br />

indeed, the<br />

interdependency) of<br />

both realms<br />

Creating The Security<br />

Professional of The Future<br />

As converged security services develop at a<br />

rapid pace, finding people with this<br />

diverse skill set is proving to be somewhat<br />

challenging for many reasons. There’s a<br />

requirement, then, to talk about building these<br />

professionals from the ground up and assess<br />

what we can do now to prevent the rest of the<br />

industry from becoming the next dinosaurs.<br />

When I think of the pace at which the world is<br />

evolving and developing, it both amazes and<br />

worries me. If we consider that, just ten years<br />

ago, many of the platforms we now use on a<br />

daily basis didn’t even exist, and that in five<br />

years’ time they’ll likely be obsolete, this<br />

illustrates precisely how quickly the world – not<br />

to mention ourselves as its inhabitants – can<br />

evolve. It also illustrates how those who are not<br />

willing to adapt and develop can be left behind<br />

in the wake of evolution.<br />

The security industry isn’t immune to this<br />

risk, and particularly so in the area of cyber<br />

security. I would estimate (both anecdotally<br />

and from the new entrants I see coming<br />

through the doors) that 90% of the physical<br />

security industry is well below a basic level of<br />

understanding in areas of cyber security, cyber<br />

crime and information security. To change this<br />

situation could take a generation. However,<br />

given the pace at which these areas are<br />

evolving, our current security population could<br />

be seen as obsolete long before that time.<br />

As someone who teaches in this industry<br />

both at entry level and higher up, I will be the<br />

first to admit that the current training system<br />

will not be fit for purpose in even two-to-three<br />

years. It’s barely plugging the gap now. We<br />

have large skills gaps in the cyber security area<br />

and a large pool of under-trained physical<br />

security operatives. This system, I believe, is<br />

the very root of the problem.<br />

Typically, we still treat the two areas as<br />

completely separate roles when they’re not. Of<br />

course, at higher levels the technical skills<br />

involved will differ, but as converged services<br />

become a reality, every single security operative<br />

needs to be at least familiar with both<br />

information and cyber security basics.<br />

The problem I see daily is that professionals<br />

operating in the physical security industry still<br />

perceive that cyber security isn’t their job.<br />

There’s a real fear of the subject. It’s the fear of<br />

the unknown and the fear of new challenges<br />

that terrifies the physical security industry and<br />

those resident within. What we’re left with is a<br />

group of security specialists who know a lot<br />

about crime prevention and the essence of<br />

what a crime looks like in their field.<br />

We also have a cyber security industry<br />

predominantly made up of IT specialists who<br />

know lots about the cyber world, but not a<br />

great deal when it comes to how criminals think<br />

and act, or indeed about the knock-on physical<br />

consequences of cyber security.<br />

Why can’t we determine to build security<br />

operatives with a skill set in both?<br />

This issue then escalates at the security<br />

management level, where we have people<br />

promoted from within the physical security<br />

ranks or recruited from policing and military<br />

backgrounds. They possess high levels of<br />

physical security knowledge, but no idea about<br />

cyber or information crime. Upskilling these<br />

individuals (of which I count myself as being<br />

one) is both challenging and time-consuming.<br />

Ultimately, the pace of skills development is<br />

always going to struggle to keep up with the<br />

pace of change.<br />

Pathways for transition<br />

Currently, there are very few pathways whereby<br />

physical security professionals can transition to<br />

cyber security and even fewer pathways in the<br />

opposite direction. There are some, but they<br />

52<br />

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