RiskXtraJune2019

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RISKXtra
Security and Risk Management June 2019
The Gold Standard
Chartered Security Professionals in the Spotlight
>
News Special: IFSEC and FIREX International 2019 Preview
The Centre of Attention: Converged Security Solutions
Best Practice Casebook: Intelligent and Predictive Security
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RISKXtra
June 2019
Contents
44 The Security Institute’ s View
The post-nominals CSyP are now accepted as ‘The Gold
Standard’ for strategic leaders operating in the security
business sector. Rick Mounfield pinpoints precisely why
Training and Career Development (pp54-55)
5 Editorial Comment
6 News Update
Inaugural Surveillance Camera Day, Securitas Q1 financial
results, IRM and IOR partnership, 1E study on cyber breaches
8 News Special: IFSEC and FIREX International
Brian Sims previews the 2019 editions of IFSEC International and
FIREX International which run at ExCeL in the heart of London’s
Docklands from 18-20 June
12 Opinion: Fatal Accidents in the Workplace
Fatal accidents in the workplace inevitably realise questions
around responsibility and criminal liability. Guy Bastable and
Tom McNeill examine in detail those occasions when
organisations and individuals will be found criminally liable, for
which offences and with what sanction
15 BSIA Briefing
This month, the British Security Industry Association focuses its
attentions on the very heart of security as Carl Gibbard assesses
the crime deterrents developed by numerous member
companies and what they achieve in practice
18 The Centre of Attention
In today’s high-risk and high-threat environment, there’s a very
real and immediate need for a converged security approach that
unifies the monitoring of both physical and cyber security
events through a single platform. With this in mind, James
Willison and Sarb Sembhi outline what’s in store for visitors to
the Converged Security Centre at IFSEC International 2019
46 In The Spotlight: ASIS International UK Chapter
Most security business sector professionals fit a certain
demographic. This is particularly true when we consider senior
leaders across the industry, but it’s fair to state that the times
are slowly changing. James Morris focuses on the subjects of
diversity and inclusion in the security world
48 FIA Technical Briefing
As Bernard Laluvein points out, errors in the selection of fire
detectors for business premises can easily be avoided by
following the standards set out in BS 5839-1:2017
50 Security Services: Best Practice Casebook
Omar Abu-Rish details that, as threats continue to grow and
evolve, today’s organisations need intelligence on all of the
risks which might impact their operations
52 Cyber Security: Professional Services
In the UK, we’re now predominantly a services-based economy.
That means a vast and complex supply chain of professional
services companies. Azeem Aleem duly observes and addresses
the cyber security implications of this truism
54 Training and Career Development
Lawrence Fennelly and Marianna Perry evaluate professional
development for security managers and supervisors
56 Risk in Action
57 Technology in Focus
59 Appointments
62 The Risk Xtra Directory
21 Fire Safety Management and Installation
The FIA, Klaxon, Hochiki, Vimpex and Kentec all feature in our
regular Fire Safety Management and Installation Supplement
32 The Changing Face of Security Services
Risk Xtra’s ever-popular quarterly Security Guarding
Supplement contains thought-provoking contributions from Axis
Security, CIS Security, Securitas and Webeye
40 Meet The Security Company
In association with the NSI, Risk Xtra continues its ‘Meet The
Security Company’ series by shining the spotlight on Sodexo
ISSN 1740-3480
Risk Xtra is published quarterly by Pro-Activ Publications
Ltd and specifically aimed at security and risk
management, loss prevention, business continuity and
fire safety professionals operating within the UK’s largest
commercial organisations
© Pro-Activ Publications Ltd 2019
All rights reserved. No part of this publication may be
reproduced or transmitted in any form or by any means
electronic or mechanical (including photocopying, recording
or any information storage and retrieval system) without the
prior written permission of the publisher
The views expressed in Risk Xtra are not necessarily those of
the publisher
Risk Xtra is currently available for an annual subscription rate
(UK only). Telephone 0208 295 8307 for more details
www.riskxtra.com
Risk Xtra
PO Box 332
Dartford DA1 9FF
Editor Brian Sims BA (Hons) Hon FSyI
Tel: 0208 295 8304 Mob: 07500 606013
e-mail: brian.sims@risk-uk.com
Design and Production Matt Jarvis
Tel: 0208 295 8310 Fax: 0870 429 2015
e-mail: matt.jarvis@proactivpubs.co.uk
Advertisement Director Paul Amura
Tel: 0208 295 8307 Fax: 01322 292295
e-mail: paul.amura@proactivpubs.co.uk
Administration Tracey Beale
Tel: 0208 295 8306 Fax: 01322 292295
e-mail: tracey.beale@proactivpubs.co.uk
Managing Director Mark Quittenton
Chairman Larry O’Leary
Editorial: 0208 295 8304
Advertising: 0208 295 8307
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RISKXtra
Editorial
House in Order
Businesses will be better protected from fraud under new
Companies House reforms initiated by the Government that
will “do more” to safeguard the personal data of owners
and ensure the ongoing accuracy of the register itself.
Business Minister Kelly Tolhurst has unveiled a substantial
package of reforms with the clear aim of minimising the burden
on law abiding companies. The reforms will contribute towards
the UK’s efforts to tackle economic crime by increasing the
traceability of company ownership and management, while also
offering owners and businesses greater protection from fraud.
The proposed reforms will assist when it comes to increasing
the accuracy and usefulness of the information available on the
companies register, which last year alone was accessed no fewer
than 6.5 billion times and, as of March 2018, included the details
of over four million limited companies.
In the last three years there have been almost 10,000
complaints to Companies House from people concerned about
their personal details, with worries including the potential for
fraud and the illegal use of such information topping the list.
Going forward, better information sharing by Companies
House, other Government bodies and financial institutions will
more adequately protect businesses and ensure the faster and
more sophisticated identification of possible criminal activity, in
turn benefiting businesses and consumers alike.
Sometimes, the register can be misused to identify personal
information, which may then be used for criminal purposes.
Under the new proposals, directors will be given additional
rights over their information (such as personal home addresses),
while ensuring this information is still available in a transparent
manner to public authorities where and when appropriate.
Importantly, the UK has one of the highest ratings for cracking
down on anonymous companies, with the Government’s latest
proposed measures designed to build on Britain’s world-leading
and wide-ranging anti-corruption activity.
Speaking about the Government’s move, Edwin Morgan
(interim director general at the Institute of Directors) said: “We
welcome the thrust of these proposals. The IoD receives regular
complaints from its members concerning the misuse of data
published by Companies House. Transparency is a key feature of
UK-registered companies, but if that transparency can be
exploited by criminals or fraudsters then trust in the legal
framework of business is undermined. We look forward to
working with Companies House on new powers to monitor and
control company information on its register. This will help to
provide a more secure and reliable repository of corporate data.”
If brought forward, this new package of proposals from
Westminster would represent the most sweeping changes to the
Companies House system of setting up and operating companies
since the register was first created way back in 1844.
Reliable company information is critical to the financial and
banking sector in meeting know-your-customer requirements
and helping to protect customers from fraud. That being so, the
new proposals are smart, timely and very much to be welcomed.
Brian Sims BA (Hons) Hon FSyI
Editor
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RISKXtra
Surveillance Camera Commissioner unveils
detail of inaugural Surveillance Camera Day
As part of the National Surveillance Camera
Strategy for England and Wales, Tony Porter
QPM LLB – the Surveillance Camera
Commissioner – is holding the world’s first
Surveillance Camera Day as part of IFSEC
International in London on Thursday 20 June.
The purpose of the day is to raise public
awareness about the provision and operation of
surveillance cameras and to enhance public
debate. In doing so, the event will encourage
conversations that will help inform policymakers
and service providers regarding
acceptable surveillance practices and legitimacy
for surveillance camera systems that are
delivered in line with society’s needs.
There will be a number of different elements
to the day. The Commissioner is encouraging
surveillance camera Control Centres to ‘throw
their doors open’ so that the public can see,
first hand, how they operate. To complement
the ‘doors open’ initiative, a number of
surveillance camera operators will be
publishing a surveillance camera fact sheet
setting out the basic facts of their system(s),
including what they’re designed to do.
The Commissioner will also be launching a
‘secure by default’ standard for manufacturers
at the IFSEC International Conference at
London’s ExCeL. Where surveillance
manufacturers meet the new standard, it will
ensure that the default settings of a product are
the most secure settings possible. This means
that given cameras are much less likely to be
vulnerable to cyber attacks.
Tony Porter informed Risk Xtra: “Surveillance
Camera Day is a world-first. The UK is
sometimes referred to as ‘the most surveilled
country on the planet’. I want to start a
conversation about how surveillance cameras
are used, why they’re used and who’s using
them. Cameras are used to keep people safe,
but new and emerging technology can lead to
greater infringements on our civil liberties. Civil
engagement is a key strand of the National
Surveillance Camera Strategy and I want people
who use cameras to shine a light on what they
do and show how they’re using cameras to
protect communities, not spy on them.”
Porter added: “Overt surveillance is now
arguably becoming as intrusive as covert
surveillance techniques. As a society, it’s vitally
important that we talk about whether we want
to be surveilled in this way and, if we do, what
safeguards do we need to wrap around it?
Surveillance Camera Day is essentially all about
the start of that conversation.”
Interim Report for Q1 2019 shows 7% organic sales growth at Securitas
Securitas has issued its Interim Report detailing the company’s financial results for the period
January to March this year. Total sales stand at MSEK 26 744 with an organic sales growth of 7%.
Operating income before amortisation is MSEK 1 290. The operating margin is 4.8%. Earnings per
share are SEK 2.08, while free cash flow/net debt is 0.14.
Speaking about the results, Magnus Ahlqvist (president and CEO) stated: “We had a strong start
to the year. All business segments contributed to the improvement. Our comprehensive offer of
protective services in combination with strong commercial activities allows us to grow faster than
the security market in general. The operating conditions are similar to 2018 and we have good
momentum. Security solutions and electronic security sales also developed well and grew by 17%
compared with 2018. They now represent 21% of total Group sales.”
Adjusted for changes in exchange rates, the operating result grew by a figure of 11%. As stated,
the operating margin was 4.8% in the first quarter, with a solid performance in North America as
well as in Ibero-America where Spain continued to show strong performance. The operating margin
in Europe also improved and was supported by the cost savings programme initiated last year. “We
have a continuous focus on managing the price and wage balance and did so in the first quarter of
2019,” observed Ahlqvist.
Earnings per share, adjusted for changes in exchange rates and items affecting comparability,
improved by 3%. The earnings per share growth was negatively impacted by a higher effective tax
rate in the US and a negative net effect from IFRS 16. Operating and free cash flow has improved
when compared with the same quarter last year, but Ahlqvist is quick to point out that cash
management remains an area of keen focus across all business segments.
Ahlqvist (pictured) concluded: “We’re progressing according to plan with our programmes. The
business is very excited about the long-term impact they will have on our method of operation.”
6

News Update
IRM brings Institute of Operational
Risk into growing global risk
management community
The Institute of Risk Management (IRM) has
announced that the Institute of Operational
Risk (IOR) will be joining the IRM group. This
news follows in the wake of a vote at the IOR’s
Annual General Meeting held on Wednesday
22 May in central London.
The IRM’s objective is to provide education
and training for the global risk management
community and support the profession with
cutting-edge thought leadership. The IOR has
the same and complementary purpose focused
on operational risk. Both organisations fully
recognise that strong benefits and synergies
can be achieved by coming together.
The IRM will, in particular, provide full
support for the promotion of the IOR
Certificate in Operational Risk. This will
become part of the IRM’s global portfolio of
qualifications, complementing the
International Certificate and Diploma in
Enterprise Risk Management (ERM) as well as
the new Digital Risk Management Certificate.
In addition, the IRM will be funding a major
joint research project to advance thinking in
operational risk management and contribute
towards further qualifications development.
The IRM and the IOR are jointly committed to
advancing the professional practice of
operational risk management.
The development of a global network of risk
practitioners and professionals delivering
value and service at a local and regional level
is a key strategy of both the IRM and the IOR.
The chapters and groups of the two
organisations will co-operate at a regional
level to provide global support for members
and the wider risk management community.
Importantly, the IOR brand is going to be
retained and will continue to represent
excellence in the practice and profession of
operational risk management.
Socrates Coudounaris CFIRM, chairman of
the IRM, said: “The IRM has a long and
productive association with the Institute of
Operational Risk. We have built our
partnership on the common ground between
us and the joint interest we have in providing
excellent education and training to the wider
global risk community in ERM and in
operational risk. Our groups and chapters
complement one another. We believe it’s in
the best interests of both organisations to
further deepen and extend our strategic
relationship. The exact form of the future
strategy is currently under discussion, but
we’re confident that whatever the direction
taken the outcome will be a hugely positive
one for the risk management profession.”
Businesses “woefully unprepared”
for cyber breaches due to lack of IT
security and ops basics
1E, the endpoint management and security
company, has published ‘Getting Your House
in Order’. The document contains research
findings that showcase the considerable scale
of security breaches and the challenges
businesses still face surrounding cyber
attacks. The detailed report concludes with a
ten-point Action Plan for businesses compiled
by cyber security expert Michael Daniel.
With digital transformation on the rise and
technology outpacing policy, companies must
take the lead when it comes to securing their
estates. While cyber security has received
much fanfare – with global spend predicted to
exceed $1 trillion through 2021 – the biggest
gaps continue to endure in plain sight.
Commissioned in partnership with Vanson
Bourne, 1E’s independent study polled 600 IT
decision-makers (300 from IT operations and
300 specialists in IT security) from across the
UK and the US. The research discovered that
over three-quarters (77%) believe that they’re
not extremely well prepared to react to a
serious data breach. Over half (60%) have
experienced a serious security breach in the
last two years (31% more than once), while
eight-in-ten claim that digital transformation
increases cyber risk.
Fewer than a quarter (23%) believe that
their IT operations and IT security teams work
together extremely well to secure the
business. Nearly all (97%) believe that their
organisation would benefit from better
collaboration between these teams.
On average, respondents to the survey have
visibility of 64% of their organisation’s total
software estate. Only 66% of this software is
said to be current.
Over three-quarters (77%) cite the belief
that remote working will continue to be a
security concern until organisations can find a
way to effectively reach, patch and secure
remote workers. The majority of respondents
demand an investment increase in areas such
as software migration automation (80%),
breach response and remediation (67%)
and/or software patching (65%).
Sumir Karayi, CEO at 1E, told Risk Xtra:
“Businesses are losing control of their estates
because of fundamental issues such as the
widening gap between IT operations and IT
security and deferred responsibility.”
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RISKXtra
IFSEC International welcomes return of
Converged Security Centre to London’s ExCeL
security systems can be aligned with
supplementary information sources such as
social media to provide operational security
and risk managers with the developing picture.
IFSEC International is
Europe’s leading
security event and the
only global stage
committed to cocreating
the future of
integrated security.
The show represents
the critical and
measured response to
a world of everevolving
threats,
inviting every vertical
of the security
industry to forge the
global agenda. Here,
Brian Sims previews
the 2019 edition of the
hugely popular event,
which runs at ExCeL in
London’s Docklands
from 18-20 June
alongside the colocated
FIREX
International
In 2019, IFSEC International’s magnetism will
again reach far beyond its status as a worldclass
security exhibition and conference
programme. Whatever your role in the industry,
you have a part to play in global security and
IFSEC International affords you the perfect
platform to share ideas, discover Best Practice
and be hands-on with the latest physical and
integrated security products and solutions.
Security is the world’s most critical
challenge. In parallel, IFSEC International is all
about driving global safety. The show and its
parallel education programme is designed to
focus on innovation, inspiring and transforming
today’s security professionals and products.
One of the outstanding highlights from IFSEC
International 2018, the Converged Security
Centre returns to this year’s show on an even
bigger and better platform to showcase the
very latest in integrated security management
technology. Conceived and delivered by Vidsys,
the Converged Security Centre is a state-of-theart
demonstration area which expertly
highlights the advancement of Converged
Security and Information Management and how
software, hardware and all forms of information
media can be expertly used to gain a complete
overview of a developing security situation.
On each day at IFSEC International 2019,
professionals in the Converged Security Centre
will present a wide range of simulated security
scenarios. These will relate to situations such
as transport, the utilities, open spaces and
infrastructure and reveal how integrated
Situation management
As a practising security professional, if your
role is to manage the security of a large-scale
asset then the Converged Security Centre is an
absolute must-attend feature. It will expertly
show you how this technology provides a vital
and integrated approach towards situation
management and how, with a fully converged
security system, end users can correlate
multiple events into one situation, track major
assets, execute efficient building management
operations, mitigate cyber threats, monitor
social networks and enable high-level
information security resilience.
The Converged Security Centre is a
cornerstone feature of IFSEC International’s
role as a platform designed to show security
professionals today’s technologies and
capabilities in real-time, all of them delivered
by world-leading experts with solutions they
can trust. It’s also a key part of the IFSEC ‘Show
Me How’ programme, providing direct access to
learning and insights that today’s professionals
might otherwise struggle to see.
James Chong, CEO of Vidsys, commented:
“We’re thrilled to be part of the Converged
Security Centre’s return at IFSEC International
2019 and to be working with our global
partners and experts to showcase what a truly
converged security solution can provide for
organisations worldwide. Today, there’s a
rapidly growing requirement for a converged
security solution that monitors both physical
and cyber security events under one unified
software platform, especially due to the everincreasing
amount of data created in the world
of the Internet of Things and Smart Cities.”
For more in-depth detail on the Converged
Security Centre programme take a look at pp18-
19 of this month’s edition of Risk Xtra.
On the show floor
Important advances in video technology,
including a range of exciting new cameras and
smarter deep learning analytics, will be
showcased by IDIS on Stand IF1110. The
selection of advanced cameras to be unveiled
by the firm includes an easy-to-install 2 MP
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News Special: IFSEC and FIREX International 2019 Show Preview
micro-dome. This camera features in-built IR
illumination with a range of 15 metres. The
camera’s neat appearance makes it ideal for
locations where aesthetics are important, such
as high-end retail outlets.
Also on display will be the IDIS LightMaster
PTZ featuring a powerful 36x optical zoom, an
auto-iris and a Hall sensor for optimum image
quality. In operation, the camera benefits from
“highly accurate” auto-return positioning that
ensures the positioning index is never lost even
if the camera has been forced to change angle.
IDIS will also unveil a new range of 5 MP IP
cameras meeting the demand from end users
for a wider range of HD options. The range
includes a choice of fixed and motorised focus
domes for indoor and outdoor use as well as
outdoor motorised bullet cameras.
Partitioned systems and a new evidence vault
with cryptographic fingerprinting are among a
cluster of improvements included within Inner
Range’s intelligent access control and intruder
detection system Integriti, which will be on
display at Stand IF1030.
The Version 19 system update is expected to
be available to all new and existing Integriti
customers this month. The update introduces
‘partitioned sites’, which allows security
managers to create users and other global
entities that only exist within the partition in
which they were created. This is particularly
useful for multi-tenanted buildings because the
partitions are completely isolated and invisible
to users in other partitions.
The Inner Range stand will house eight large
screens for demonstrating the manufacturer’s
access control systems and software in action.
Inner Range will also be taking part in the
event’s aforementioned ‘Show Me How’ series
of practical security demonstrations.
The company’s award-winning Entry-level
access control system Inception has also been
upgraded with a new dedicated app and the
ability to integrate with the Milestone Systems
Access platform. New and existing customers
can now use the Sky Command App to control
access remotely. It allows interactive control
and live status of areas, inputs, doors and
outputs as well as simple or multimode area
arming options. Push notifications can be sent
to smart phones, in turn alerting security
managers to any changes on site.
HID Global, the specialist in trusted identity
solutions, will showcase new offerings and
integrations on Stand IF2130. The company has
launched a fingerprint reader that merges
credential excellence with globally-patented
multispectral imaging technology to fuel broad
adoption of biometrics at the door. The iCLASS
SE RB25F fingerprint reader provides an
“unrivalled experience” by dramatically
increasing image capture performance and
fingerprint matching in under a second.
In tandem, the new integration of HID SAFE
Enterprise – a centralised platform for identity
management – with the cloud-based card
issuance solution HID FARGO Connect “takes
seamless on-boarding and credential issuance
to a new level”.
FIREX International in 2019
Hochiki Europe, the manufacturer of life safety
systems, is returning to FIREX at ExCeL in order
to showcase its most recent technological
advancements and discuss Best Practice when
it comes to safety in specialist environments.
A comprehensive array of Hochiki Europe’s
fire safety technology, including its CDX
Conventional and ESP Intelligent ranges, will be
displayed on Stand FX840 at this year’s event.
The manufacturer’s SIL-approved products
will also be on show. Designed to meet the
demands of various hazardous environments,
this renders them ideal for specialist
applications in the marine, transport and
petrochemical sectors.
Alongside fellow fire safety brands Apollo,
Argus, FFE and Klaxon, Advanced will be
helping to form the FIREX Solutions Sector at
FIREX International. Visitors to Stand FX610 can
expect to learn more about Advanced’s
multiprotocol MxPro 5 fire alarm panel. Axis AX
(the manufacturer’s UL 864 system) includes
synchronised fire audio and the DynamixSmoke
smoke control solution.
TOA Corporation UK, the manufacturer of
commercial audio and voice alarm equipment,
is exhibiting its latest innovations on Stand
FX915, among them the VX-3000 combining all
of the important functions for public address
and voice alarm (PA/VA) in one unit.
Cost-effective, robust, reliable and energy
efficient, the VX-3000’s limited number of
components makes design and installation
easier, saves space, reduces cable complexity
and enables rapid system configuration.
Also on display will be the wall-mounted
version of this system – the VX-3308WM. As
well as being ideal as a standalone unit in
reception and building entrance areas, its
compact size means that it takes up less space
than a standard 19-inch equipment rack,
making it perfect for decentralised installations
where equipment is located in electrical risers.
*For further information on IFSEC International
2019 visit www.ifsec.co.uk
**Additional detail about FIREX International
2019 may be accessed at www.firex.co.uk
9
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RISKXtra
Advertisement Feature
In 2019, Forum Events
is once again running
its focused flagship
events for the security
business sector,
namely the Total
Security Summit and
the Security IT
Summit. Risk Xtra is
serving as the Official
Media Partner for
both. Selected VIP
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Meet, Learn and Connect at the
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The Total Security Summit is designed to
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Delegates at previous Summits have included
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Ladbrokes Coral Group, Loopel, Nottingham
College, NHS Dorset County Hospital,
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Seminar sessions will also be hosted
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Security solutions on show
Suppliers attending the Total Security Summit
cover the whole spectrum of security, including
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The Total Security Summit could be the best
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• “I found the Total Security Summit a very
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(Allen & Overy LLP)
• “Always a pleasure to attend this event.
Informative, well organised and productive”
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• “This event provides an excellent opportunity
to have meaningful conversations with key
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solution with no ‘hard sell’ pressure. A
worthwhile and productive event” (Vodafone)
*To find out more about attending the Total
Security Summit contact Lucia Gulisano on (tel)
01992 374094 or send an e-mail to:
l.gulisano@forumevents.co.uk
**If you’re a supplier to the sector and would
like to take part contact Charlotte Doniger
(01992 374070/c.doniger@forumevents.co.uk)
for details of available packages and costs

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suppliers to the sector based on your specific
cyber security requirements and upcoming
projects. As is the case with the Total Security
Summit, all meetings are pre-arranged. No time
will be wasted and there’s no ‘hard sell’ at all.
Delegates can network with like-minded
peers who share similar day-to-day challenges.
Seminar sessions will be hosted throughout
the day. One of the presentations this time
around is entitled ‘Weaponising Data: The Dark
Nexus of Hacking, Leaking, Journalism and
Information Warfare’. Over the last two
decades, hacking has become a cash-cow for
organised crime operations. This hasn’t gone
unnoticed by rich and powerful forces who’ve
begun to harness hackers’ tactics in order to
fight wars, control financial markets, skew
elections and seize the news agenda.
Without understanding the hackers’
dynamics, we all risk being drawn into a world
created to serve their interests alone.
Journalist Geoff White will examine the
growth of hacking as an organised crime
machine, the emergence of hacktivism as an
information warfare tool, the use of these
tactics in the hacking of the last US Presidential
Election and the nexus of journalists,
whistleblowers, hackers and thieves actively
fostered by Dark Web technology.
Registered delegates
The Security IT Summit is entirely free for you
to attend, with Forum Events providing
luncheon and all refreshments on the day.
You’ll be joining 60-plus senior cyber
security professionals, with the registered
delegate list to date including representatives
from the ABF Soldiers Charity, Ageas
Insurance, Arcadia Group, Artemis Fund
Management, Associated British Foods,
Birketts LLP, the Bloomsbury Institute, the
Department of Work & Pensions, Derwentside
College, Drivetech UK, EDF Energy, Elysium
Healthcare, EPR Architects, ExCeL London,
Fabulous Fan Fayre, the Federation of Royal
Colleges of Physicians of the UK, Girls’ Day
School Trust, Glenny LLP, Heathrow Airport,
Hesley Group, Hireright, Homebase, HS1, HS2,
International Alert, Marshall Motor Group, the
Natural History Museum, the North London
Forensic Service BEH NHS Trust, Pickering
Interfaces, the Royal Mail Group, the RPS
Group, Save the Children International, Sequel,
SNA Europe, St Andrew’s Healthcare, TES
Global, Tesco Mobile, Tesco Underwriting, TGI
Fridays UK, The Salvation Army UK Territory,
Tructyre ATS, Twentieth Century Fox Film Co,
United International Pictures, United Utilities,
Wales & West Utilities and XP Power.
Suppliers attending the Security IT Summit
cover the whole spectrum of cyber security,
including advanced threat dashboards, antivirus,
application control, blockchain, botnets,
browser security, cloud security, data theft/loss,
DDoS protection, encryption, firewalls, gateway
threat analysis, ID/privacy protection, malicious
software removal, malware, mobile security,
network security management, phishing
detection and social media security, etc.
Here’s what some of the delegates at
previous Security IT Summits have had to say
about the event:
• “A great event. Very well organised and an
excellent venue. Well looked after throughout
the day and a good experience. Kudos to the
staff behind the scenes for putting this
together. Attendance thoroughly
recommended” (Global Switch)
• “Well organised event. Great communications
leading up to the day. Would definitely attend
again” (Catalyst Housing)
• “Works very well for all parties. There’s
enough time to cover the basics of the products
without prolonging conversations. Overall, it’s a
fast and intense, but ultimately valuable source
of vendor contact” (Nomura)
*To attend the Security IT Summit, telephone
Emily Gallagher on 01992 374085 or send an e-
mail to: e.gallagher@forumevents.co.uk
**If you’re a supplier to the sector and would
like to take part contact Chris Cannon (01992
374096/c.cannon@forumevents.co.uk) for
details of available packages and costs

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RISKXtra
Fatal Accidents and Criminal Liability:
Examining the Legal Landscape
Fatal accidents in the
workplace are usually
preventable, which
leads to questions of
responsibility and
criminal liability. Here,
Guy Bastable and Tom
McNeill seek to
explain those
occasions when
organisations and
individuals will be
found criminally liable,
for which offences and
with what sanction
12

Opinion: Fatal Accidents in the Workplace
This is well demonstrated by the
misconceived attempted prosecution of the
Maidstone and Tunbridge Wells NHS Trust, the
largest organisation to date prosecuted for
corporate manslaughter under the Act. A
mother died following a Caesarean section
while under the care of two qualified and
experienced anaesthetists. The Crown alleged
manslaughter against both anaesthetists. Its
case against the Trust, at its highest, was that
there were failings in its system of appointment
and appraisal of the anaesthetists.
In dismissing the case, the Judge found that
any such failings by the Trust – even if proven –
were “nowhere near the sufficient gravity
required to categorise their failure as criminal”.
The Act specifically doesn’t apply to
individuals and expressly states that an
individual cannot be guilty of aiding, abetting,
counselling or procuring corporate
manslaughter. However, although the Act
abolishes the common law offence of gross
negligence manslaughter so far as it applies to
organisations, an individual can still be
prosecuted and imprisoned on conviction for
gross negligence manslaughter, as well as a
number of Health and Safety offences.
Breaches of the Act
Irrespective of the applicability of corporate
manslaughter, fatal accidents ordinarily involve
the potential breach of the Health and Safety at
Work etc Act 1974. Indeed, the Health and
Safety at Work etc Act 1974 places a number of
general duties on employers and others, the
breach of which constitutes a criminal offence.
So far as organisations are concerned, the
most significant duties are those contained in
Sections 2 and 3 of the Health and Safety at
Work etc Act 1974. Broadly speaking, Section 2
sets out the duty on employer organisations to
ensure, so far as is reasonably practicable, the
health, safety and welfare at work of all
employees. Similarly, Section 3 sets out the
duty to ensure – again, so far as is reasonably
practicable – that non-employees are not
exposed to risks to their health or safety arising
from its undertaking.
It’s important to note here that the
employer’s duties are personal and nondelegable,
meaning that employers can
delegate the performance of the duty to others,
whether employees or contractors, but not the
responsibility for its non-performance.
Failing to discharge either of these duties is a
criminal offence of ‘strict liability’ (ie requiring
no mental element such as intention,
knowledge or negligence). In addition,
following the decision of the House of Lords in
R versus Chargot (2008) 2 All ER 1077, a
person’s death is strong evidence that there
was exposure to risk such that the burden of
proof effectively shifts to the defence. The
defendant organisation has to prove that it took
all reasonably practicable steps to ensure the
Health and Safety of the deceased.
The extent of these duties is important to
emphasise. Even if an organisation has devised
a safe system of work, any failure to operate
that system, whether by an employee
(including the deceased) or a contractor, may
place the employer in breach of its duty.
Reasonably practicable steps will include not
only instructing employees on safety
procedures, but also ensuring that they’re
followed, such as by reasonable supervision
and monitoring.
In addition, Section 37 of the Health and
Safety at Work etc Act 1974 creates secondary
liability for senior officers arising out of the
organisation’s conduct. If either of the above
Health and Safety offences is committed by an
organisation with the consent or connivance of
(or is attributable to any neglect on the part of)
a senior officer of the organisation, that person
can also be prosecuted for the offence.
Finally, Section 7 places a duty on employees
to take reasonable care for the Health and
Safety of others who may be affected by their
acts or omissions. Again, by virtue of Section
33, any failure to do so is a criminal offence.
Effective from 1 February 2016, the
Sentencing Council’s definitive guidelines on
Health and Safety Offences, Corporate
Manslaughter and Food Safety and Hygiene
Offences have brought about a sea change in
penalties for corporate manslaughter and
Health and Safety offences with significantly
increased fines.
The guidelines set out a sentencing decision
sequence beginning with an assessment of
culpability and harm and proceed to consider
the financial means of the defendant and other
relevant factors. Significantly, and unlike
previous guidance, it introduces turnoverlinked
sentencing bands for fines. For example,
the bands for large organisations for corporate
manslaughter range from £4.8 million to £20
million. The bands for large organisations that
commit the most serious Health and Safety
offences range from £2.6 million to £10 million.
Guy Bastable: Head of the
Corporate Crime and Regulation
Team at BCL Solicitors LLP
Tom McNeill: Senior Associate
at BCL Solicitors LLP
“Corporate manslaughter, gross negligence manslaughter
and Health and Safety offences are all criminal offences
prosecuted in the criminal courts and which attract
significant penalties”
13
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WORLD CLASS.
BRITISH MADE.
Chris.E
Chris Elliot has been managing our textiles factory
for 4 years, where all textiles elements are
manufactured for the Evac+Chair.
Textiles Manager - 4 years

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RISKXtra
BSIA Briefing
What with standards being constantly
updated and the national media often
focusing on very few aspects of what is
demonstrably an important and complex
industry, it’s all-too-easy to overlook the
fundamentals of security and its ultimate goal –
to protect people from harm and their assets
from being damaged or stolen.
When it comes to security systems, smoke
screens can be deemed the ultimate deterrent
because they take away criminals’ ability to
grab and steal. Criminals know that they can
evade CCTV by wearing a baseball cap, for
example, to hide their face. They also know
that shutters and grilles can be broken through
force, but they have no defence whatsoever
against the blinding and disorientating effects
of a smoke screen.
The initial burst of security fog stops
criminals in their tracks, preventing them from
committing a grab-and-go attack. The fog will
hang in the air for around 45 minutes,
protecting the property that’s under attack until
the police or private security staff arrive on
scene. Such smoke screens can be triggered
either automatically or manually.
Non-toxic, non-contaminating and extremely
effective, security fog currently provides
protection where all other forms of
conventional security have failed.
The key takeaway of this particular deterrent
is its non-harmful, but nevertheless striking
impact on the senses – in this case visibility –
that triggers a fight-or-flight response. A
criminal may expect an intruder alarm or CCTV
cameras to confront them, but not necessarily
thick and dense fog.
Preventing an intrusion
Visibility can play a vital role in deterring
criminals in other ways, and especially so if
they’re pre-warned that a given premises is
protected. Simon Banks, founder and Group
managing director at CSL and current chairman
of the BSIA, stated: “One of the two main
deterrents aligned with intruder alarm systems
is the window sticker and the bell or siren on
the commercial property. Research has shown
that the sight of a siren box with a logo on the
exterior of the property will prevent an
intrusion. It’s about credibility, though. If it’s a
respected security company with a good
reputation and credentials such as an
Inspectorate and/or Trade Associationapproved
‘badging’ then this will carry more
clout. Brands associated with DIY alarms will
likely not meet with the same response.”
Tim Raynor, video surveillance product
manager at ADT, suggests that visibility alone
Deterring The Criminals
Recently, a story appeared in the national media about how a
robbery was thwarted due to the in situ security measures
which scared the criminals away. Situations like this make us
reflect on the fundamental roots of security and the reasons
why it exists in the first place. This month we head to the
very heart of security as Carl Gibbard assesses the various
crime deterrents developed by BSIA member companies
will not always deter crime. It depends on the
type of criminal. “The visibility of a security
system is enough to deter an opportunist
criminal, but a career criminal who has planned
ahead probably wouldn’t be put off,” asserted
Raynor. “It’s now a sad fact that most people
ignore a ringing alarm, so it’s the responsibility
of security industry leaders to develop
innovations that help to reduce crime.”
Raynor continued: “When it comes to
monitored systems, these functionalities have
evolved significantly over the last decade. An
audio challenge feature, which enables an
operator to remotely challenge an intruder on a
property, adds an extra protective layer to any
physical security system. In fact, statistics
issued last year by Johnson Controls state that
98.5% of intruders are deterred in this way.”
In addition, Raynor went on to assert:
“Community groups such as Neighbourhood
Watch are still prevalent to this day. As crime
levels around the UK continue to be an issue,
we’re seeing both businesses and consumers
using platforms such as Facebook and
WhatsApp to share information in real-time,
allowing them to quickly take steps to protect
Carl Gibbard:
Chairman of the BSIA’s Export
Council and Chairman of
Concept Smoke Screen
15
www.riskxtra.com>

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RISKXtra
BSIA Briefing
their property. For its part, the security industry
is now starting to talk about the use of Artificial
Intelligence as the solution for improving
security and reducing false alarms. As this
technology develops, there could be significant
improvements in terms of operatives only
needing to respond to genuine alarm
activations, making these systems even more of
a deterrent and helping to reduce crime.”
What about larger venues?
How do the management teams for larger
venues and open spaces deter crime? James
Walker, managing director of Dallmeier UK, has
mentioned the use of a sophisticated
surveillance system for larger venues and
stadiums to ensure the safety of fans at all
times. Unchecked crowds or brawls between
spectators seem to be the most feared
scenarios for on-duty security personnel.
“With today’s multifocal sensor systems, a
huge area can be monitored from a single
location extremely efficiently,” observed
Walker. “The most impressive aspect of these
systems is that they combine the overall view
with simultaneous top detail resolution. Even
more distant objects are displayed with the
same resolution as objects in the foreground of
the picture.”
Walker went on to add: “Further, these
systems solve the well-known problem with
PTZ cameras whereby the operator has to
choose between an overview image and a
detailed view. It doesn’t matter which section
of a surveillance area an operator focuses on at
any time as the system always records the
entire scene. Therefore, it’s possible to
reconstruct any event for later use as evidence
in court, regardless of where that occurrence
took place, and to recognise all individuals
involved thanks to frame-by-frame playback.”
Gideon Reichental (commercial sales
manager at Clearway Services, the specialist in
site security, and current chairman of the
Vacant Property Section of the BSIA) explained:
“Open spaces such as construction sites, car
parks, sports grounds or leisure areas are a real
temptation for criminal or anti-social behaviour.
Statistics show that at least one-in-five building
sites are hit as frequently as once every week,
and possibly even more than that as minor
incidents are often not reported.”
However, Reichental is swift to point out that
it isn’t difficult to secure such locations.
“Where appropriate, proper secure fencing is a
‘must’. Temporary concrete blocks can be
installed at site access points if it’s a vacant
property. This will prevent unauthorised ingress
and theft or fly-tipping, which is now a major
menace. A wireless alarm system can be fitted
to the fencing and advanced temporary CCTV
camera towers located at key points.”
Running off mains or solar power and
engineered to remain outside in all conditions,
CCTV camera towers communicate via the
mobile network. These installations are the end
user’s remote eyes, surveying an entire site
thanks to movement-activated HD cameras.
When triggered, they issue voice warnings to
trespassers so they know they’ve been spotted
if they’ve managed to break in or are simply
causing mischief. They’re a great deterrent.
Activation and live video can be beamed back
to an Alarm Receiving Centre whose trained
operators will, in turn, raise an alarm, send a
security guarding patrol and/or contact the
police to apprehend the intruders if the audio
warnings should be ignored.
In the real world
A final scenario relating to this subject involves
a real-life Case Study. One of the fastestgrowing
districts in the upper Midwest of the
United States, Harrisburg in South Dakota is
home to an educational system that serves
almost 4,000 students across eight schools.
Gallagher Security was selected to meet the
district’s security requirements and, in October
2015, those security measures were put to the
test when the local High School became the
target of a shooting incident.
Although one staff member was injured in the
episode, it was prevented from escalating
further due to Gallagher’s lockdown procedure
being activated by members of staff. From the
time the emergency button was pressed, it took
just four seconds for Command Centre to lock
all outside doors, notify the district authorities
and limit building access to emergency
responders only. “Command Centre was directly
involved with placing physical barriers between
an active gunman and hundreds of High School
students,” explained James Straatmeyer, CEO of
Integrated Technology & Security.
“The security industry is now starting to talk about the use of AI as the
solution for improving security and reducing false alarms. As this
technology develops, there could be significant improvements in terms
of operatives only needing to respond to genuine alarm activations”
16

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x
RISKXtra
The Centre of Attention
In today’s high-risk
and high-threat
environment, there’s a
very real and
immediate need for a
converged security
approach that unifies
the monitoring of both
physical and cyber
security events
through a single
platform. Here, James
Willison and Sarb
Sembhi outline in
detail what’s in store
for visitors to the
Converged Security
Centre at IFSEC
International 2019
While some organisations choose to
develop Security Control Rooms focused
specifically on physical security and
Network Operations Centres targeting cyber
security, others are building Converged
Security Centres orchestrated to provide a
unified approach towards all security risks, in
turn giving operators the ability to identify
cyber-physical attacks on Internet of Things
(IoT) systems and devices in near real-time.
These Converged Security Centres use a
single platform to bring many systems together
such that the security team can prioritise
critical risks quickly and respond appropriately.
Teams can communicate more effectively as
they share the same technologies and
determine how the risk is managed. This might
mean investigating an identified threat on
social media that has a direct impact on the
safety of a building’s systems or preventing
fraud through robust physical-logical access
control and the automated lock-out of an
account attacked by anomalous behaviour.
For the last decade, we’ve actively promoted
cross-functional teaming and collaboration
between the physical and cyber security
arenas. In June 2017, Gerry Dunphy (strategy
director for security and fire at IFSEC
International) shared with us his vision for a
new feature at the annual London show. We
were delighted to note that his own thoughts
were very much in tune with what we had been
recommending to organisations.
What we agreed should fill the gap other
shows didn’t appear to be bridging was to
make IFSEC International even more visual and
a far more immersive experience such that
visitors could see something like a cyber attack
on a CCTV system actually taking place. We
knew that a few leading organisations and
Governments had the capability to do just that,
but it wasn’t/isn’t something familiar to most.
We were then subsequently delighted to gain
the interest of Vidsys. In the last couple of
years, the company has formed partnerships
with Micro Focus and others which enable the
business to provide a converged technological
response to the cyber and physical incidents
confronting today’s security teams. Indeed,
we’ve been working closely with Vidsys and the
team at UBM since last September to develop
the newly expanded Converged Security Centre
as you will see it at ExCeL this month.
From comprehensive event security
management through to converged cyber
security solutions and on again to advanced
critical infrastructure protection, the Converged
Security Centre (located at Stand IF820) will
have something for everyone. Visitors will bear
witness to much converged technology using
Artificial Intelligence (AI) and the latest cyber
security solutions.
In addition, leading physical and cyber
security professionals will give their
independent analyses such that security and
risk specialists in attendance will have an idea
of what a Converged Security Centre might look
like in practice and can then fully understand
how to protect their host organisation from
complex attacks going forward.
Converged education
On each day of IFSEC International 2019 we will
chair sessions on three different topics, with
each of those sessions lasting around 45
minutes. We’ll introduce the concept of
converged security as well as the teams from
Vidsys, Micro Focus and Axis Communications.
From Vidsys, we’ll be welcoming Phil
Stockham (vice-president of operations for
EMEA) and Kris Heath (global solutions
architect for product management). Micro
Focus is to be represented by David Humphrey
(CTO responsible for rich media). The Axis
Communications team comprises Daren Lang
(regional manager for business development
across Northern Europe), Steven Kenny
(industry liaison for architecture and
18

Converged Security Centre at IFSEC International 2019
engineering) and John Allen (business
development manager for access control, again
across Northern Europe).
These professionals will present a variety of
scenarios on two 75-inch screens and show
how combined security technologies identify
incidents and automate a fast response. By
leveraging disparate sources of data,
organisations can manage a situation in realtime
without having to go to multiple individual
sub-systems in order to ‘get the job done’.
There will be much informed discussion
around the concept, reality and evolution of
having both physical and cyber security teams
managing and collaborating in the same
Security Operations Centre, with Micro Focus’
IDOL providing the AI capability to make sense
of all the volumes of data.
The technological advancements in
Converged Security and Information
Management (CSIM) mean that Vidsys readily
connects an organisation’s vital security
systems, such as IT security information and
event management (SIEM), video surveillance
and management systems, security analysis,
investigative tools and reporting platforms, in
turn allowing operators to base their decisions
on an holistic view of the entire ecosystem. The
software alerts operators of potential security
risks to the host company’s IT infrastructure,
buildings, assets and/or employees.
Together, Vidsys and Micro Focus’ IDOL
enable the real-time processing of data (eg
video, images, audio, text, logs and
transactions) that’s diverse in format and in
origin (eg CCTV corporate databases, e-mail,
sensors, social media and broadcast media), as
well as automated analysis to identify issues or
potential threats, streamlined workflow for
alerts and responses and, last but by no means
least, open standards connectivity to third
party systems for easy integration.
Smarter and safer
Axis Communications will demonstrate how
cyber secure CCTV solutions can integrate with
the Vidsys platform such that physical and IoT
systems are protected.
The company stated: “We’re pleased to be
participating in the Converged Security Centre.
As the premier event for the physical security
industry, it’s vital that IFSEC educates its
visitors on the threat posed by cyber security
and the urgent requirement for physical
security and information security to converge.
The issues surrounding converged security are
critical in terms of helping to ensure that the
security industry works together to offer the
smartest and safest future possible.”
“What’s so good to see is the collaboration across the cyber
and physical security space that can be enabled by the
technologies on display at IFSEC International”
Our fourth partner, Ipsotek, specialises in
scenario-based video analytics. Its patented
approach allows multiple behaviour
descriptions to be applied simultaneously or in
predefined sequences. Indeed, it’s these
scenario combinations that create an exact
description of the target behaviour, thereby
affording dependable real alerts and
dramatically reduced false alarms.
In addition, Salam Technology will join us to
share its in-depth insights into how all of these
systems can integrate within myriad host
organisations’ own business environments.
What’s so good to see is the collaboration
across the cyber and physical security space
that can be enabled by the technologies on
display at IFSEC International. We’ll ask all of
the invited guest speakers to comment on what
has been shown and conclude each session
with all-important Q&A time involving the
audience. The Converged Security Centre has
space for around 50 attendees. We hope some
passers-by will stop and listen in, too.
Interested parties are advised to arrive early as
there has been a great deal of interest in the
Centre on social media, with thousands of
views of our Twitter posts.
Guest speakers include Professor Martin Gill
CSyP FSyI (director of Perpetuity Research and
Consultancy International), Alan Jenkins (head
of advisory services at 2|SEC Consulting) and
David Clark (CSO and head of logistics at The
Francis Crick Institute and also chair of ASIS
International’s UK Chapter 208), all of whom
will provide highly knowledgeable and practical
responses to security convergence based on
their own research and experiences.
The first session on Tuesday 18 June focuses
on how Converged Security Centres respond in
real-time to physical and online threats.
One of the scenarios to be presented focuses
on a large sporting event. Tweets start pouring
in about an upcoming protest at a stadium
aimed at disrupting the event at a certain time.
Some protestors threaten to march inside and
attempt to halt the game. All Tweets are from
anonymous sources whose identities cannot be
confirmed. Vidsys’ CSIM automatically allows
security officers to view live video feeds from
stationary cameras, drones and the incoming
Tweets all under one common operating
picture, monitor the situation and respond
swiftly to any developing scenarios.
James Willison BA MA MSyI:
Founder of Unified Security
Sarb Sembhi CISM:
CISO at Virtually Informed
19
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FIRE SAFETY
Management & Installation
Fire Protection and Prevention
with Technology and Innovation
Special Supplement in association with:

FIRE SAFETY
Andrew Speake: National
Technical Manager at Aico, a Fire
Industry Association member
company. Andrew works closely
with a number of leading industry
organisations and assists with
R&D on new products
Improved Protection
and Clarification
Andrew Speake examines the
revised British Standard focused
on domestic fire alarms
BS 5839-6 is the Code of Practice for the
design, installation, commissioning and
maintenance of fire detection and fire
alarm systems in domestic premises. When it
was first introduced back in 1995, BS 5839-6
changed everything. Whether you were a
landlord, a specifier or an installer, here at last
was a clear and detailed set of standards to be
observed. The contents of BS 5839-6 were
quickly adopted and have been standard
practice since then in both existing dwellings
and new builds. The Building Regulations and
other guidance documents reference this British
Standard, so its importance cannot be over
emphasised.
BS 5839-6 was revised in 2004 and then
again in 2013, both times taking into
consideration technological developments and
addressing Best Practice accordingly. Its been
around a decade between each set of revisions
so why, just six years since the last set of
revisions, was a new version released this year
on Tuesday 30 April?
The answer isn’t to be found in new
technology, but rather in the will of
professionals in housing, fire and safety to
improve the level of fire protection in domestic
dwellings, which ultimately provides residents
with a greater chance of escape unharmed from
a fire in their home.
While there have been a number of minor
revisions within BS 5839-6:2019, plus multiple
definitions that have been updated throughout,
the biggest changes by far apply to the grades
of alarms and the type/level of protection for
each identified dwelling. The ‘Grade’ determines
the type of alarm to be used and the ‘Category’
the level of protection required.
Changes to Fire Alarm Grades
Under BS 5839-6, fire alarms are classified into
grades from A to F. Grades B and E have been
removed in 2019, with Grade D being the common
for domestic properties that will form the focus of
this particular discourse.
Under the previous standard, Grade D required
one or more interlinked mains powered smoke
alarms (and heat alarms if required), each with an
integral back-up supply, with the back-up supply to
be delivered in the form of a rechargeable lithium
or alkaline battery.
Under the revised BS 5839-6, Grade D has been
replaced with Grades D1 and D2 which differ in
terms of the back-up power supply:
• Grade D1 calls for a tamper-proof standby supply
consisting of a battery or batteries, with lithium
being the standard battery type. These are long-life
battery cells lasting the recommended lifespan of
the alarm and are designed such that they cannot
easily be removed by the user. Grade D1 alarms are
the preferred option for social housing as they
remove the risk factor
• Grade D2, on the other hand, requires an integral
standby supply consisting of a battery or batteries
(usually 9 V PP3) which need to be replaced at
regular intervals by the end user throughout the
life of the alarm by
Changes to these grades provide greater clarity
for alarm specifiers and installers, which is very
much to be welcomed.
While Grade D alarms feature most heavily in
BS 5839-6:2019, Grade F systems also warrant
mention here due to changes in Scottish legislation
earlier this year which permits their use. Grade F
systems use only battery-powered alarms. As with
Grade D, Grade F has now been divided into F1 and
F2 in the same fashion as that noted above.
Minimum levels of protection
Under BS 5839-6, different classes of premises
are identified and the minimum grade of fire
alarm system and category of fire protection
provided for that specific type of property are
22
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listed. It’s here, in the 2019 revisions, that we’ve
seen the biggest changes that will have a major
impact on what type of fire alarms are fitted and
where. In the main, this is due to an increase in
the category of fire protection from LD3 where
previously listed, which requires one mainspowered
optical alarm in the hallway and
another upstairs on the landing, interconnected
together, to Category LD2. LD2 involves
additional alarm coverage, with a heat alarm in
the kitchen and a further smoke alarm in the
main living area, once again all interconnected.
This upgrade in fire protection is most
notable in existing rental properties and Houses
in Multiple Occupation (HMOs):
• Existing two and three-storey maisonettes
and houses in the rental sector have now been
upgraded from the low category of fire
protection (LD3) to the medium category LD2
and graded D1 (ie mains-powered alarm with
tamper-proof battery back-up power). New build
properties of this nature remain LD3 (unless a
risk assessment indicates otherwise)
• Existing HMOs have been set as the category
of LD2 whereas before it was a mixture of LD2
and LD3 depending on the nature of the property
and inhabitants. Grade D1 is now the requirement
Other property types that have made an
appearance in the BS 5839-6 property
classification are supported housing and shortterm
holiday lets. Both are allocated the highest
category of protection (ie Grade D1, LD1).
Other changes of note
Weekly alarm testing was previously
recommended in BS 5839-6, but this has now
been changed to monthly (apart from Grade A
“BS 5839-6:2019 is a Code of Practice for fire detection and
fire alarm systems in domestic premises, not a set of legal
requirements. There’s no penalty if an organisation or
individual chooses to ignore it and no date for ‘compliance’”
systems). Although weekly testing of alarms
remains ideal, it’s not a realistic expectation,
whereas monthly is far more manageable and
therefore likely. The important message to note
here is that end users should continue to test
their alarms at regular intervals.
Recommendations contained within the NFCC
Specialised Housing Guide regarding all fire
detection, alarm and transmission/signalling to
an Alarm Receiving Centre has been
incorporated into BS 5839-6:2019, which is
useful and recognises that valuable document.
Carbon Monoxide alarms have been
acknowledged for the first time in BS 5839-6
2019 as they’re increasingly been installed
alongside fire alarm systems or incorporated
within them. BS 5839-6 states that mainspowered
Carbon Monoxide alarms conforming
to BS EN 50291 and installed in compliance with
BS EN 50292 may also be interlinked with the
fire detection and alarm system if the
manufacturer of all the components makes such
a recommendation.
Implications for the future
BS 5839-6:2019 is a Code of Practice for fire
detection and fire alarm systems in domestic
premises, not a set of legal requirements.
There’s no penalty if an organisation or
individual chooses to ignore it and no date for
About the Fire Industry Association
The Fire Industry Association (FIA) is a not-for-profit
organisation. We’re the leading Trade Association for the fire
industry in the UK. The education and training that we offer
through our qualifications and industry-recognised courses
exists to provide you with a high level of knowledge and
understanding that will help in terms of developing your career
and building your business.
Our courses are delivered by experienced professionals from the industry who can not only
deliver the courses, but also answer questions and provide real-life examples, in turn enabling
all delegates to deliver excellent results for their organisations.
Combined with our website (fia.uk.com), we aim to provide a service that contributes towards
and promotes technical developments in the industry. Standards are constantly being revised
and updated and it’s vital to stay up-to-date with the changes. By taking our qualifications and
courses and using our extensive Resource Library on the website, you can be sure that you’ll be
well informed of any recent changes as and when they happen.
Our range of professional qualifications and training programmes – along with our extensive
membership benefits – are all designed to support learners and their organisations to grow,
develop technical knowledge and increase their professional networks.
www.riskxtra.com
23

FIRE SAFETY
“We’ve lived by BS 5839-6 for almost a quarter of a century
now and the standard has served us well. There’s no doubt
that it has helped to save lives. BS 5839-6:2019 builds on the
success of the original document”
‘compliance’. However, the standard is
considered Best Practice and those who choose
to ignore it do so at their own risk. Certainly,
social housing organisations place great
emphasis on it and complying with it is
regarded as being essential.
Many RSLs have been moving towards LD2
systems over the past year in the anticipation of
the revisions and we’re now witnessing a large
number rewriting their alarm specifications
accordingly and planning upgrade programmes
as part of their overall process.
With the 2019 revisions, we’ve benefited
from greater clarity and, in a number of cases,
an increase in the level of fire protection. Of
course, with this comes a need for additional
alarms per property which has an associated
cost, not just in alarm units, but also in terms of
installation. Some of this cost can be mitigated
by using wireless alarm interconnection
technology and by employing alarms that have
been designed to be quick and easy to install.
Control and maintenance
With larger fire alarm systems come issues over
control and maintenance as more alarms will
need to be tested. It’s important to be able to
locate the precise alarm which originally
triggered. In these cases, an alarm controller
should be considered (especially important if a
Carbon Monoxide alarm is included in the
system). These wall-mounted devices feature
test, silence and locate features, subsequently
adding an extremely valuable extra measure of
controllability to an LD2 system.
We’ve lived by BS 5839-6 for almost a quarter
of a century now and there’s no doubt that the
standard has served us well. There’s also no
doubt that it has helped to save lives. BS 5839-
6:2019 builds on the success of the original
document and, if adhered to in the correct
manner, should always ensure greater safety and
even better practice across the industry.
www.fia.uk.com

Gas Suppression
Voice Evacuation
UPGRADING
TO VOICE
UPGRADING TO VOICE
is simple with the Fire-Cryer® Solo
Come and find us
at FIREX on stand FX940
It’s a bold new approach for
evacuation and
alarms products.
FAIR AND
SQUARE
Voice enhanced alarm sounders are proven to
improve response rates in evacuation times. The
Fire-Cryer solo delivers excellent intelligibility with
a clear, unambiguous message.
Manufactured in the UK by Vimpex
Single message 24v voice sounder
Ideal for alarm upgrades or new installs
Use with any conventional sounder/notification
alarm circuit
Fully synchronised
Optional integrated VID strobe
The exciting new range of Identifire
products provides over 50 variations of
beautifully designed fire evacuation and
alarm accessories.
EN 54-3
MADE IN
THE UK
Manufactured in the UK by Vimpex
Surface or flush mountings across range
EN 54 & CPR compliant
PAD printing for own-labelling
Customised OEM solutions
“Fire emergency. Please remain
calm and evacuate the building
immediately”

FIRE SAFETY
Pulse Alert Visual
Alarm Devices (VADs)
from Klaxon lower
installation costs,
making the latest fire
evacuation
technology affordable
without compromising
on system
performance
Klaxon achieves
ISO 9001:2015
ahead of deadline
To ensure thet the business
adheres to the high standards
its customers and partners
have come to expect, Klaxon
Signals transitioned to the
new ISO 9001:2015 standard
ahead of the deadline of
Friday 15 March 2019.
The new standard focuses
on quality management,
ensuring that customers
receive consistently good
quality products, while at the
same time suppliers are
always strongly customerfocused.
It reflects the new
and different challenges that
businesses now face.
Klaxon Signals is the fire
safety brand of Texecom,
which has itself been ISOaccredited
with the BSI since
1996.
To view the certificate
access the QR code here:
Pulse Alert Technology
Fire alarm systems should be able to assist in
evacuating everyone from a given building.
Relying on audible fire alarm notification
alone, however, disadvantages those with
hearing impairments or individuals working or
living in a sound-reducing environment. Even
something as simple as wearing a pair of
headphones could prevent someone from hearing
an audible fire evacuation warning. To
successfully evacuate everyone from a building,
fire alarms should signal effectively using light as
well as sound.
Klaxon Signals’ Pulse Alert Technology is a
beacon warning system which produces a light
output that can protect most rooms with just a
single device. Using new LED lighting technology
derived from automotive applications, it
disperses light evenly and efficiently, in turn
maximising its effectiveness. Its patented
electronic design also maximises electrical
efficiency and reduces current
consumption, minimising the cost
of ownership and allowing more
devices to be installed on a
single alarm system.
Pulse Alert Technology
provides all the benefits that
an EN54-23-compliant
system can bring, while
answering all of the design
challenges in doing so. This
means a greater coverage area
with lower current consumption in
tandem with greater flexibility for system
designers. There’s also the benefit of reduced
cost of ownership for end users with no
compromise on evacuation notification
performance.
Pulse Alert: how it works
Pulse Alert is able to provide EN54-23-compliant
visual alarm signalling without any increase in
power consumption because of three essential
technological breakthroughs:
• Intelligent Power Management Pulse Alert
converts power intelligently, minimising power
usage and presenting a near-perfect current
source to fire alarm panels. This means the Sonos
Pulse and Nexus Pulse VADs require less power
than previous models, while also exceeding
EN54-23 light output requirements
• LED Drive Pulse Alert features the latest highpower
LED technology and advanced LED Drive
circuitry, further improving efficiency, light output
performance and long-term device reliability.
Sonos Pulse and Nexus Pulse LED circuits are
both designed to provide over five years of
continual operation without any degradation of
light output
• Lens Technology The optics for both ceilingmount
and wall-mount versions are optimised to
produce an even light dispersion over the covered
area. This minimises ‘hot spots’ and ensures that
all of the available light is contributing towards
alerting people of any active fire emergency
Extent of coverage
The simpler an evacuation system is, the more
effective it’s likely to be. Sonos Pulse and Nexus
Pulse fulfil evacuation requirements with just a
single device for most rooms. Ceiling-mounted
devices are rated at 15 metre-diameter coverage,
while wall-mounted devices can cover an 11.5 x
11.5 metre square room. System design
requirements are therefore made easier,
evacuation messages are
clearer and more people
are protected than ever
before.
Energy efficiency
Pulse Alert technology
ensures that Klaxon
Signals’ VADs notify all
personnel of a fire
emergency, while also
reducing the power consumption
of each device.
Ultimately, this means that systems can be
upgraded without imposing any restrictions on
the number of devices used or otherwise
compromising system performance in any way.
Low power consumption is vital to fire system
designers and installers – Sonos Pulse and Nexus
Pulse ensure that all buildings can provide the
very best standards of fire evacuation.
Low installation costs
Pulse Alert VADs lower installation costs, making
the latest fire evacuation technology affordable.
A wider coverage area per device reduces both
the number of devices needed and expensive
cabling requirements, while low current
consumption removes the need for additional
power supplies.
With a greater coverage pattern, fewer devices
are required to cover open areas. Sonos Pulse
ceiling-mount units have a 15-metre coverage
diameter capable of covering a 10 x 10-metre
room with a single device.
26
www.riskxtra.com

Marine
www.hochikieurope.com
18 - 20
June 2019
ExCeL London UK
Find us
in the South Hall
on stand #FX840

FIRE SAFETY
Roland Martin-Bessey
(operations director at
Hochiki Europe) looks
at the global
component shortage
and what this means
for manufacturers
and installers alike
To find out more about
Hochiki Europe visit
www.hochikieurope.com
Downsizing Technology to Mitigate
Bigger Security Risks
The key issue affecting all industries today is
a simple, but important one. Over the last
decade, there has been a huge rise in
demand for micro electrical components.
Manufacturers are having to find new ways in
which to build devices without increasing unit
size so the producers of electronic components
are meeting demand by downsizing everything
they create.
Much of the technology we use today
incorporates similar components all fitted to a
printed circuit board (PCB) which determines
the function of the product. To correctly fit each
component and keep production moving,
manufacturing lines need to be equipped with
the right machinery.
As the miniaturisation of mainstream
technology continues, manufacturers in all
industries must follow suit. This is especially
true in the life safety sector. Life safety
solutions are not as space-hungry as products
like mobile phones. This means there’s no great
need for them to become smaller. However,
when these new, smaller components are
manufactured, the predecessors are usually
phased out, leaving a shortage for the rest of
the industry. It’s a process known as component
obsolescence.
To keep production going in the face of this,
life safety manufacturers need to adopt a
strategy that’s built with the future in mind.
That must be a key focus for any R&D team.
Regardless of sector, R&D divisions should
understand how technology might change, or is
changing, and how their business may need to
adapt to suit.
Manufacturing for the Future
There are a number of relatively straightforward measures manufacturers can
take to combat the risks posed by the component shortage. We’ve recently
invested hundreds of thousands of pounds in our production capabilities and
equipment to ensure we can handle the smallest of components. By being aware
that such an investment will be required for long-term success, we can plan our
operations more effectively, factoring-in any costs as part of business planning.
We must always be looking for new ways in which to increase productivity,
outputs and everything in-between despite challenges like the global
component shortage. Being ahead of the curve is key and, by maintaining close
relationships with suppliers and customers and investing in capabilities, our
industry will be able to continue to operate efficiently now and into the future.
At Hochiki, we use various software tools to
ensure our R&D teams can track such changes
and use the data to develop plans that will
ensure the business can continue to operate.
Manufacturers will have a quota of the
number of products they need to be able to
produce to keep up with customer demand and
maintain a suitable level of stock, meaning
there should never be a product shortage.
Meeting this quota requires a certain number of
components. If these are not available then
manufacturing processes can be very quickly
thrown out of sync, causing issues for the
manufacturer, customers and end users alike.
To address this risk, we need to be forwardthinking
and more collaborative. This is why we
work closely with suppliers to ensure they’re at
the top of the list for product deliveries.
Simultaneously, we’re also planning well in
advance to ensure that our component stock is
continually maintained. We’re ensuring we have
enough components to maintain a steady and
constant stream of production.
As with any product, an increase in demand
drives costs upwards. When the cost of
individual components rises, so too does the
cost of the final product. Manufacturers then
have to make a difficult decision – how much of
the cost do they pass on to their customers and
how do they communicate the increase?
Essentially, there’s no right or wrong way to
do this. It very much depends on the
manufacturer. One thing that’s constant,
however, is the need for excellent relationships
and stakeholder management processes.
Another reason why manufacturers must
manage the risks of the global component
shortage effectively is the installer. If a company
is unable to produce solutions, installers could
find themselves without the products they need
to fulfil a project. Being in such a position could
mean that installers then have to turn down
work, which is bad from a reputation and
business perspective. There’s also the risk that
customers could re-specify projects to
incorporate less advanced systems. It’s
essential, then, to manage, mitigate and
communicate risk throughout the supply chain.
28
www.riskxtra.com

Evacuate everyone
EN54-23 Approved Fire Beacons
Sonos Pulse and Nexus Pulse devices contain Pulse Alert Technology,
Klaxon’s EN54-23 compliant visual notification for wall and ceiling
mount devices. Pulse Alert Technology provides visual notifications that
are unmissable and unmistakable, ensuring that everyone is notified of
a fire evacuation emergency.
Seminars
Klaxon currently run a certified EN54-23 CPD seminar for Consultants, Integrators and End Users.
Please contact us now to book a ‘lunch and learn’ EN54-23 CPD Seminar.
Phone +44 (0)1706 212524 or visit www.klaxonsignals.com/fire
EN54-3 Sonders & Beacons
Nexus 105/110/120 Sounders
High output sounders certified to EN54-3.
Sonos Sounder Beacon
Electronic sounder beacon certified to EN54-3.
VISIT US: STAND FX415

FIRE SAFETY
Voice is Choice for Emergency Response
www.vimpex.co.uk
In modern buildings there may be literally
dozens of different types of audible warning
specified (fire alarm systems, emergency exit
alarms, lifts/elevators, intrusion alarm systems)
and each can have its own audible warning
device. In industrial settings, there may also be
audible warning devices on production
equipment, assembly lines and forklifts, etc.
With so many different types of audible
warning devices, it can be confusing for building
occupants when an alarm sounds. Is it the fire
alarm? Perhaps an emergency exit alarm? Or
has a unit of production equipment jammed? To
counter these conflicting responses, voice
sounders are now making an established and
effective contribution to voice evacuation
systems in public and commercial buildings,
and can be a viable alternative to more complex
voice alarm) systems.
The concept of voice commands to instruct
and direct people on how to leave a building or
other area during an emergency is widely
recognised as the most efficient and sensible
way to fulfil an important safety-critical job.
Models in the Vimpex Fire-Cryer range of
voice sounders are a good example of how voice
technology is working to reduce delays and
increase response rates in evacuation scenarios.
Fire-Cryer can be used as a single message 24 V
conventional voice sounder on any
sounder/notification alarm circuit or,
alternatively, as part of a sophisticated multimessage,
multilingual evacuation system.
Alongside Fire-Cryer, Vimpex has developed
an exciting new range of Identifire products to
provide the fire, detection and alarms sector
with a variety of sleek, aesthetically-pleasing
evacuation and alarm accessories that offer a
consistent look and feel across the entire range.
Vimpex brings ‘dynamic duo’ to FIREX 2019
As one of the industry’s
leading independent
manufacturers and
distributors of fire alarm
evacuation and building
infrastructure products
and accessories, Vimpex will be bringing its Identifire and Fire-
Cryer ‘dynamic duo’ ranges of evacuation and alarm sounders,
beacons and system accessories together at this year’s FIREX
International (to be held at ExCeL in London on 18-20 June).
The company’s industry-leading, state-of-the-art Identifire
range of 50-plus evacuation and alarm sounders, beacons and
system accessories is manufactured here in the UK. Flawless
functionality combined with sleek design ensures easy
installation on any project and products that are easy on the
eye. Identifire products can be customised and supplied with
flush or surface-mounted options.
The company’s Fire-Cryer voice enhanced sounders are
proven to reduce delay and response rates in evacuation times
and are as simple to install as electronic sounders. Fire-Cryer
Solo provides the clearest and most unambiguous voice
messaging for communication at critical times.
*Visit Vimpex on Stand FX940 at FIREX International 2019
Vimpex’s bold vision becoming a reality
Vimpex’s Identifire TriTone sounder has recently been certified
by UL Laboratories, an important move that marks a
strategically important development for Vimpex. It’s the first
stage of a strategy that will use UL for all future strategically
important products since the UL brand is recognised worldwide
as a mark of quality, safety and reliability.
Vimpex’s managing director James Jones (pictured) told Risk
Xtra: “Following the opening of the company’s new UK
manufacturing production facility, this first certification by UL
Laboratories is yet another step in our ambitious plans that will
allow Vimpex to innovate and increase its product ranges,
markets and territories, as well as significantly increase our
export activity in specifically targeted markets.”
30
www.riskxtra.com

FIRE SAFETY
Innovation Award for Taktis
Kentec won the Fire Innovation of
the Year Award at the National
Safety and Health Excellence
Awards for its 16L Taktis analogue
addressable fire panel
The Fire Innovation of the Year award
celebrates products or services that
demonstrate genuine innovation and
differentiation to other products in the
marketplace. Beating ten other nominated fire
products and services, the Taktis 16L extends
the standard Taktis fire panel to 16 detection
loops to provide up to 144 zone indications.
This scalability impressed the Judges. “It
supports more than 2,000 detection devices and
can network up to 128 panels, making it ideal
for the largest sites such as schools, hospitals
and retail,” said a spokesperson for the awards.
Kevin Swann, managing director at Kentec,
says the fact that the awards were judged by
peers within the fire industry is very gratifying:
“We’re thrilled Taktis has been recognised with
this prestigious award that’s considered to be
an important industry accolade.”
Swann continued: “The Taktis 16L has been
built with both the end user and installer in
mind. As a truly open protocol panel, it offers
installers and their end user customers
maximum flexibility in terms of system design
and site customisation as well as in terms of the
third party devices that they specify. Taktis 16L
also protects legacy installations, enabling the
extension and replacement of Syncro network
systems using the Taktis bridge functionality. It
protects future investment, too, since the panel
is future-proofed with a highly impressive road
map of additional functions, features and
integration possibilities.”
This latest award win follows on from the
company’s Manufacturing Innovation Award at
the 2018 Made in the South East Awards.
Kentec’ s Liz Millward and Peter
Bone collect the latest award for
the Taktis 16L fire panel
www.kentec.co.uk
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RISKXtra
The Changing Face of Security Services
Naomi Austen
considers the often
vital role that security
officers play in helping
vulnerable people who
find themselves in the
worst of times and
goes on to evaluate
how those officers
might be better
supported on site
when doing so

• • • ••• •• • •• • • •• • ••
• • • • • •• • •
INTELLIGENCE UNIT
In a world where businesses constantly
face an ever-increasing array of risks and
threats, how confident are you that your
business is safe?
Securitas has a global network of security
risk experts ready to evaluate your current
security service.
Whether you need 24/7 support from our
Securitas Intelligence Unit, or access to
intelligence services for specific events
or live incidents, our analysts provide
actionable intelligence based on specific
threat assessments and investigations.
Get in touch today to find out how we can
keep your business safe.
soc.intelligence@securitas.uk.com
@SecuritasUK
www
securitas.uk.com
••••••••••••••

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RISKXtra
The Changing Face of Security Services
Many pressing issues
weigh heavily as they
escalate in our society.
Counter-narratives are
unfolding all the while,
among them
compassionate
responses,
constructive voices
and practical
solutions. Neill Catton
sheds some light on
the bigger security
industry picture
Neill Catton:
Managing Director of CIS
Security
All-Inclusive Security
The shift towards a compassionate,
competency-driven law enforcement culture
is essential for efficient and sustainable
policing. Notwithstanding the need to be there
if a more robust approach is required
(something about which I was recently
reminded by a former senior police officer).
This combined approach can result in improved
performances, fewer incidents, decreased
stress levels and enhanced public support.
Compassion-based conflict management
training is certainly becoming more and more
widespread in the industry.
In a social scenario that allows endless and
chaotic connections between organisations and
people, along with a rise in empathy and
human trust, we witness an increase in mental
health illnesses. In the face of this, diversity is
proving key to innovation, thus attracting a
broader range of emotionally intuitive
individuals with different backgrounds and
skills to the security world.
It’s no coincidence that there has been a rise
in the female presence across the policing
ranks over the last few years, with female
officers now accounting for 30% of the total
headcount in the UK.
Though public security has seen this growth,
the gender evolution is moving much more
slowly in the private sector. In this digital age,
we look into how technology is opening up
routes for people to better influence how
society is governed. Bridging the gender gap
does matter. We can never change things by
crushing the existing. To change something, we
should build a new model that makes the
current one obsolete. Thus, as security
professionals we need to encourage inclusion
and diversity to help strengthen our nation’s
security posture and that of the world itself.
Behind both private and public security,
there is after all the same vocation to be a force
for good. The private sector has shown no signs
of dwelling on what it used to be. Private
security now operates in the realm of what was
once part of public functions. Today, the public
interacts with and depends upon a private
sector model which branches out to touch every
aspect of communal living, from
neighbourhoods through to education and from
hospitals to open spaces.
Greater responsibility
Increasing public demands call for professional
planning and a renewed dedication to the
advancement of our industry. Whether it be
executive protection, community intelligence,
consultancy or patrolling security officers, we
witness the overlapping of a private model in
public sector functions.
However, despite this positive transition from
its early stages, we still need to do more in
order to deconstruct the common view of the
security officer as being nothing more than an
ordinary employee wearing a uniform. To raise
the profile of this profession and turn it into a
solid and reputable career of choice, not only
do we constantly need to keep calling for a
skilled workforce and highly-regulated
standards, but also for respect and thorough
co-operation with the police.
As the security industry assumes greater
levels of responsibility in crime prevention, the
enforcement of law and the maintenance of
communities’ well-being, we need to advocate
the integration of private sector security
companies working in conjunction with public
law enforcement.
It’s time to acknowledge the security industry
for the vital role it plays in protecting the
nation. There are twice as many licensed
security officers than police officers and, when
you add to this the thousands of security
systems technicians, consultants and physical
security professionals, the weight of the
security business sector is significant.
The industry needs to be more balanced in
terms of gender, race, religion and orientation.
The changing face of the security services
sector is not a person or a group of people,
though. Rather, it’s an overarching feeling of
professionalism, acknowledgement and pride.
34

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RISKXtra
The Changing Face of Security Services
Redefining the Role of the Security Officer
In a world where
businesses constantly
face an everincreasing
array of
new threats, Craig
Robb explains why the
role of the security
officer now carries
even greater
responsibility in what
are often complex and
challenging
environments

STRENGTH IN
DIVERSITY.
We build a culture of engagement and
inclusivity that enhances our services
and commitment to excellence for better
security.
Our wide range of services, from
corporate security to car park
management, innovative training
programmes and future-proofed
technologies make us stand out as one of
the leading security specialists in the UK,
50 years on.
CIS_Facing the future copy.indd 1 23/05/2019 16:1

x
RISKXtra
The Changing Face of Security Services
Given the background
of increasing violence
(both real and
perceived) in today’s
society, are you doing
enough to protect
your members of
staff? Trevor Lee
evaluates how
technology can be
used to reduce the
risk of violence and
aggression faced by
security officers and
lone workers

We go to greater lengths.
Axis Security – setting new standards in customer service.
• Our employees – are highly trained, valued and rewarded
• Our proactive management approach – ensures service is continually improving
• Our intelligent technology – ensures open lines of communication and transparency
• Our prestigious industry recognition – includes 4 Security Guarding Company of the Year awards
T. 020 7520 2100 | E. info@axis-security.co.uk | axis-security.co.uk

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RISKXtra
Meet The Security Company
on customer service and risk management. Our
security services are managed by a central
team from our Security Control Room in
Salford. The members of the team work closely
with those of local teams based at client sites.
Sodexo’s global subject matter experts and
partner organisations enable us to operate
security services across the world in a diverse
range of environments.
This is the eighteenth
instalment in a series
of articles for the
readers of Risk Xtra
where we shine the
spotlight on NSIapproved
businesses
for the benefit of risk
and security managers
who purchase security
guarding as well as
systems-focused
solutions. Answering
our questions this
time around is Jane
Farrell, head of
security for the UK and
Ireland at Sodexo
About the National Security Inspectorate
Risk Xtra: Can you briefly describe your
business’ activities and what you consider to
be your USP as an organisation?
Jane Farrell: In the UK and Ireland, Sodexo
delivers services that improve the quality of life
for its clients at some 2,100 locations in the
corporate, healthcare, education, leisure,
justice and defence sectors.
Sodexo provides a complete security offer
aimed at client organisations seeking a
customised response to their on-site security
needs. We work in strategic partnership with all
of our clients, combining high-quality electronic
and physical security solutions to deliver
results that are at once visible and measurable.
Sodexo has taken a leading position in the
security industry by providing our clients with a
next generation service that’s focused on
implementing prevention strategies instead of
over-corrective measures.
Our approach to security is based on systems
and processes that have proven effective in
providing a consistently high-quality service,
using a resourcing model based on our
practical experience in deploying an
appropriate number of officers who perform
their duties with diligence and a constant focus
The National Security Inspectorate (NSI) is a wholly-independent, not-for-profit
company limited by guarantee and operates as a UKAS-accredited certification
body specialising in the security and fire safety sectors.
For over 40 years, the NSI has served to protect businesses, homeowners
and the general public alike, raising standards by providing robust and high
quality audits of both security and fire safety service providers.
Risk Xtra: What do your clients value most
about the services you deliver?
Jane Farrell: Our people are critical to the
success of our business, ensuring that our
clients’ expectations are understood and met.
Through their hard work and commitment, we
are viewed as a trusted security partner by our
clients rather than just a supplier of manpower.
Our robust processes and deliverables, along
with the company’s accredited standards and
extensive industry knowledge, enable our
clients to put their trust in our ability to deliver
the standard of security they expect. We’re
often credited during periods of transition –
such as the mobilisation of new contracts – for
maintaining a high level of service throughout
the change process.
We give our clients the confidence that the
resources and competences are in place to
manage staffing issues if a risk was presented.
It’s particularly important to us and our
clients that we work closely on strategic forums
with the Security Industry Authority (SIA),
ensuring that we’re at the very forefront of
industry standards.
Risk Xtra: How do you feel accreditations
have assisted your company?
Jane Farrell: Sodexo has a number of security
accreditations which involve disciplined
processes and good communications with our
operators in order that they’re maintained. We
can never underestimate the amount of work
and co-ordination that this proof of competency
takes to maintain.
We’re accredited in our standards to provide
security services in terms of both security
guarding and electronic security in the UK and
Ireland, train our employees and provide an
40

Meet The Security Company: Sodexo
In association with the
accredited Security Control Room. We’re also
an ACS Pacesetters company.
Having accreditations not only generates
trust and assurance for our clients, but also
supports our business development teams as
we’re able to prove that we’re a trusted security
provider that has been offering a high-quality
and accredited security service since 2007.
From an operational point of view, as we’re
audited several times a year by each
professional body, we’re able to create a
framework which readily enables us to check
our own standards and continually look for
further improvement when it comes to the
services we deliver.
Risk Xtra: Specifically, what value does ACS
registration and NSI Guarding Gold approval
bring to your business and its clients?
Jane Farrell: Industry accreditations and
approval schemes can only add value to the
security services we realise for our clients and
prospective clients by providing assurance that
our service is of the highest standard and
regularly audited and monitored by
independent industry bodies.
As an Approved Contractor Scheme (ACS)-
registered security provider, we have to adhere
to a system of inspection which satisfactorily
meets the agreed standards under the Private
Security Industry Act 2001. This ensures that
we’re not only compliant, but that we provide a
Best-in-Class security service whereby we
continually seek improvements. It’s a service
underpinned by training courses to suit the
current security threat level and which seeks
innovation in technology for our clients.
The NSI is widely recognised as the leading
certification body for the security sector in the
UK and, as such, the organisation audits and
closely monitors its approved companies like
Sodexo to ensure that all of them are
maintaining the high standards required to
achieve certification.
Sodexo is proud to have achieved NSI Gold.
It’s a voluntary and very thorough process
which provides current and prospective clients
alike with the knowledge that Sodexo’s
Security Control Room has achieved all of the
NSI’s requirements to be awarded Gold status.
Risk Xtra: In practice, what are the main
differences between ACS registration and NSI
Guarding Gold approval?
Jane Farrell: Both the SIA and the NSI aim to
raise the standard in the security industry. The
ACS and Guarding Gold cross-over in certain
areas, with the latter requiring compliance with
BS 7858 which focuses on screening.
The main difference rests with who carries
out the audits. The ACS is not audited directly
by the SIA. The Regulator has four core
assessing bodies who conduct assessments on
its behalf. The results are then submitted to the
SIA for review and compliance to ensure that
we’ve met the required standard.
The NSI runs the scheme for Guarding Gold
which is audited by its own internal auditors.
Once audited, a company’s results are then
passed across to a team of NSI auditors who
validate the audit to ensure that the business
under scrutiny has met the required standard.
All accreditations require auditing to ensure
that we meet the required standard. The initial
stage of the ACS is a desktop exercise. There’s
also a workbook that needs to be completed.
Once the desktop exercise has been tackled,
this is then followed up by site visits across the
business and requires the auditors to meet with
up to 30 of the firm’s security officers.
NSI Gold is based around the requirements of
ISO 9001:2015 looking at BS 7858 and BS 7499.
We need to meet certain requirements along
with the standards mentioned previously. It’s a
one-day audit looking in detail at all of the
processes and procedures we operate within
our dedicated Security Control Room.
Risk Xtra: How do you feel technology has
changed the industry over the last couple of
years and what do you believe will be the
direction of travel in the future?
Jane Farrell: Clients continually seek more
efficient cost-saving solutions for providing
security services, often at the expense of
security guarding provision. It seems that
almost every week a new technology emerges
whether it‘s new cameras, access control,
reporting mechanisms or robots.
There’s no question that technology has
improved efficiencies in managing security and
enables providers to think outside the box
when it comes to providing solutions.
As we operate our own NSI Gold-accredited
Security Control Room we understand the
requirements and complexities of the electronic
security market and are well placed to guide
clients in this area. If chosen correctly,
electronic security can be a valuable addition to
current on-site security arrangements. We can
not only design and recommend security
systems, but also ensure that they’re installed
and maintained to the right specification, giving
clients the reassurance that their valuable
investment is well protected.
There are still a number of clients who are
not confident that remotely monitoring access
control is the complete answer. They continue
Jane Farrell:
Head of Security for the UK
and Ireland at Sodexo
41
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RISKXtra
Meet The Security Company: Sodexo
Name
Jane Farrell
Job title
Head of Security for the UK
and Ireland
Time in security business
sector
Over 11 years of security
experience applying expertise
and leadership to develop
Sodexo’s professional
security services as part of an
integrated service offer for
myriad clients. 37 years with
Sodexo in management roles
across hospitality, project
management and FM. Chair of
the International Professional
Security Association (IPSA)
and a Board director of IPSA
since 2015
Location of the business
Sodexo’s UK head office is
based at Southampton Row in
central London. The Ireland
head office resides in Dublin
Areas of expertise
Security guarding, electronic
security, Control Room
services, service maintenance
and fire detection/fire safety
Accreditations
NSI Gold, SIA Approved
Contractor, ACS Pacesetters,
Licensed by the Private
Security Authority (Ireland),
Qualsec Platinum, NOCN
Approved Training Centre,
IQ Approved Training Centre,
ISO 27001
to prefer a physical security presence. To help
these clients overcome their concerns, we need
to have strong Case Studies which demonstrate
the benefits of these systems including the
savings and efficiencies that have been made
along with the standard of service delivered.
Risk Xtra: When it comes to negotiating
contracts and responding to tender requests,
what aspects are of most value to customers
and how are these changing?
Jane Farrell: Understanding clients’
requirements, values and culture is key as they
are looking for a professional security solution
which suits their approach to providing a safe
place in which their employees can work in an
efficient and effective manner.
Awareness and understanding of current
threats and how adaptable we are to respond
accordingly are high on the list of expectations
along with greater awareness of using cloudbased
security solutions and the next
generation of video management systems and
associated technology.
The development of our team members as
the security professionals of tomorrow is
featuring in more and more conversations,
encompassing the stability of the team,
individual career development and training
programmes as well as our approach in terms
of creating diverse teams.
It’s important that our solutions for providing
security services show innovation through
blending traditional security guarding with
technology and that any solutions we present
emphasise the management of risk with clear
and proven processes in place.
Risk Xtra: How has Government legislation
(eg the National Minimum Wage, the
National Living Wage and changes to holiday
pay) affected your business? Do you believe
such legislation is a good thing?
Jane Farrell: Labour costs have increased.
Higher employment costs impact the bottom
line and erode margins which many companies
cannot afford to do, so invariably the cost to
provide services will increase unless labour
saving technologies are used.
Front line security officers should be paid a
fair wage, especially as we see crime statistics
rise and our teams are increasingly placed in
vulnerable situations. Many security officers
risk their own lives while on duty and should
be paid a decent wage for doing so.
We absolutely need to think about the value
of the assets and the lives that our teams are
protecting and ensure that clients invest in an
appropriate level of security service and
account for the necessary protective equipment
needed to support individuals and property.
Risk Xtra: What are the most important
attributes you look for in your security
officers and staff members in general?
Jane Farrell: Successful security officers have
to be capable of doing a difficult and
demanding job. They need integrity to manage
change and deal with problems effectively. We
aim to attract and recruit people with the
ability, passion and commitment to be effective
officers. We look for people who communicate
well in all situations given that they’re often
going to be the first point of contact.
We expect our teams to be aware of their
own behaviour and how it can determine the
outcome of events. We want our security
officers to be achievers. Individuals who are
able to work on their own to achieve their
objectives and ones that continually look for
personal progression.
We recognise the positive contribution
women are making as security professionals
and we’re taking steps to attract them to the
industry to achieve their full potential. We’re
proud that almost 20% of our workforce is
female and that they’ve demonstrated career
progression within our security teams.
With the right attitude and commitment, a
career in the security industry can be a
satisfying and rewarding experience for many.
Risk Xtra: How can the SIA, the NSI and
industry standards best serve the sector in
addition to the needs of your company’ s
clients and the wider public interest? Will
the planned introduction of business
licensing be a positive step?
Jane Farrell: Both the SIA and the NSI set high
standards for companies to provide a highlevel
security service and maintain standards
for their clients’ premises and people.
The annual audits allow security companies
to improve their standards particularly towards
employee development, but there isn’t much
focus on new innovation which our clients
continually require.
Our clients are aware of both schemes, but
as highlighted by the recent and extensive ACS
Review, it’s arguably the case that the ACS
isn’t being marketed well enough and it’s
sometimes difficult for clients to understand
the value it provides. Support in this area from
both schemes would be beneficial.
Business licensing would be a positive step,
but would need revisiting to reflect how crime
has changed since the idea was first
introduced back in 2014.
42

thepaper
Business News for Security Professionals
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The Paper will bring subscribers (including CEOs,
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FOR FURTHER INFORMATION
ON THE PAPER CONTACT:
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(Editor, The Paper and Risk UK)
Telephone: 020 8295 8304
e-mail: brian.sims@risk-uk.com
www.thepaper.uk.com

x
RISKXtra
CSyP: The Gold Standard for Leaders
Back in 2011, The
Worshipful Company
of Security
Professionals used its
Royal Charter and the
collective knowledge
of The Security
Institute to create a
comparative standard
for security. Eight
years on, the postnominals
CSyP are
now accepted as The
Gold Standard for
strategic leaders in the
security business
sector. Rick Mounfield
outlines precisely why
44

The Security Institute’s View
in physical security and close protection is
accepted, but I cannot rest on my laurels. I’m
obliged to maintain a regime of Continuing
Professional Development, something which I
take very seriously indeed.
CSyP: What it’s all about
The Privy Council sets the standards for
Chartered accreditation and the highest levels
of professionalism in given business spheres.
Security is no exception. Attaining Chartered
status doesn’t mean you’re an expert in all
areas of security, though. That’s virtually
impossible. Like Chartered Engineering, Adam
may be a civil engineer building motorways and
Eve could well be an electrical engineer
constructing computers. They’re not the same,
but both are Chartered.
In CSyP terms, Mahbubul Islam is a CSyP
with the highest cyber security skills and Julia
McClelland is a CSyP due to her specialism in
nuclear security.
Reaching this level in security means that an
applicant can often be in the later years of a
successful career, holding a position of
leadership that means they may soon retire and
thereafter have no professional use whatsoever
for the accreditation. That said, our business
sector is now promoting younger thought
leaders into these positions. It’s essential that
such leaders demonstrate their capability so
that our industry is recognised as a profession
with career goals at every stage of
development. My challenge, then, to those
security leaders who hold applicable positions
and knowledge is to step forward and be
recognised by attaining CSyP status.
Our sector employs specialists with
comprehensive experience and academic
qualifications. That being so, the Chartered
Security Professionals Registration Authority
(CSPRA) accepts the fact that some leaders may
not have degrees, but still accrue vast strategic
experience and are therefore capable of
attaining the CSyP designation.
Routes to attainment
There are two routes to attaining CSyP status:
the direct route for those with degrees in
security and an individual pathway for those
without. While the individual pathway requires
a written assessment (a research project, if you
like), it’s still achievable. Accreditation is equal
whichever route is taken.
The Security Institute manages the Register
and its application process. We do not own it.
That’s the preserve of The Worshipful Company.
The CSPRA is presided over by Baroness Ruth
Henig CBE DL, with the competency framework
and admittance overseen by the Registrar,
namely David Gill CSyP. The Board consists of
senior Board members from The Worshipful
Company and the two licensees: The Security
Institute and ASIS UK Chapter 208. Either
organisation can offer strategic security
professionals personal one-to-one guidance and
mentoring to help them achieve their goal.
Indeed, The Security Institute hosts monthly
application workshops across the UK to assist
applicants in navigating the evidence-based
process which is arduous (as you would
expect). The common mistake on application is
that the candidate doesn’t sell their personal
strategic influence as much as they do that of
their parent company or team.
Isn’t that just typical of security professionals
and our tendency to downplay our personal
achievements, instead accrediting our teams
with the success of a project?
Candidates should see past that desire and
provide evidence of what they deliver on a
personal level within the team. It’s their own
knowledge and leadership that’s assessed.
Five competencies
There are five competencies that must be
demonstrated, with evidence of work included
to support a claim of strategic leadership.
These are Security Knowledge, Practical
Application, Communication, Leadership and
Personal Commitment.
The CSyP standard is recognised by both the
Security Industry Authority (SIA) and the Centre
for the Protection of National Infrastructure.
The latter holds registrants in the highest
regard and, as such, lists CSyPs alongside
Chartered Engineers on the Register of Security
Engineering Specialists.
Further, CSyPs are invited to work with the
CPNI on the security of Critical National
Infrastructure, permitting attendance on CPNI
courses (not available to anyone outside the
realms of CNI security) and affording access to
its Extranet where incredible resources and
cutting-edge advice (that will, no doubt, benefit
any security leader) is to be found.
With Government and the wider industry
collaborating to create comparative career
pathways and professional development, The
Security Institute and the CSPRA are aligning to
support this initiative. Chartered status is the
pinnacle to which all should aspire.
The Security Institute’s View
is compiled and edited by Dr
Alison Wakefield FSyI
(Chairman of The Security
Institute) and Brian Sims BA
(Hons) Hon FSyI (Editor of
Risk Xtra)
*If you believe that you can
demonstrate strategic
influence in security, feel free
to explore an application for
CSyP by sending an e-mail to
di@security-institute.org
Further details on the Royal
Charter and application
process can be found on the
CSyP website at
www.charteredsecurity
professional.org
Rick Mounfield CSyP FSyI:
CEO of The Security Institute
“The CSPRA accepts the fact that some leaders may not have
degrees, but still accrue vast strategic experience and are
therefore capable of attaining the CSyP designation”
45
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RISKXtra
Most security
business sector
professionals fit a
certain demographic
as the industry
remains for the most
part male, with many
residents emanating
from backgrounds in
the military or the
police service. This is
particularly true when
we consider senior
leaders across the
industry, but it’s fair
to state that the times
are slowly changing.
James Morris focuses
on the subjects of
diversity and inclusion
in the security world
James Morris CPP MSyI:
Director of ASIS UK’s Young
Professionals Group and
Regional Security Manager
(EMEA) at Aon Business
Services
Diversity and Inclusion
Driven by the ever-evolving business and
threat environment, and fuelled by the
growth in risk management degree
courses, professionals from diverse
backgrounds are now open to a range of career
opportunities that the security business sector
can offer, while companies in general are
increasingly appreciating the value that diverse
teams bring to the table. This is a good thing
both for the security industry and the
businesses whom it serves. However, there still
remains much work to be done.
There’s extensive research providing a
wealth of evidence on the range of tangible
benefits of diverse and inclusive organisational
cultures. These encompass higher returns on
equity and investment, better financial
performance, improved corporate governance
and increased innovation, creativity and
competitiveness.
A truly diverse workplace is one in which the
best employees are welcomed and where all
members of staff feel supported in their career
development and empowered when it comes to
achieving their goals. Such environments offer
the best way forward for attracting quality
employees and, importantly, keeping them.
Hiring is one thing, but retention of good
quality security staff is every bit as important.
With high-performing employees come
higher productivity and improved morale. When
employees feel and see that diversity is
appreciated and promoted in the workplace,
they’re generally more satisfied with their jobs.
Often, a diverse workforce will provide the
opportunity to have many different points of
view impacting the decision-making process,
which then enables leaders to make better
choices that are often more innovative.
Diverse workforces are valuable to the
security industry, but also to the clients and
companies that employ security professionals.
For all the technological advancements that the
security industry enjoys, we are at our core a
people industry. We employ people. We protect
people. People are our most important asset
and can be our best deterrent against
adversaries. People can also be our biggest
threat and our biggest weakness, of course, so
it’s important that we employ the best possible
individuals we can.
Focusing on diversity
On Tuesday 16 April, the ASIS UK Chapter’s
Women in Security, Young Professionals and
Education (WiSYPED) Group organised an event
entitled ‘Diversity and Inclusion in the Security
Arena’. The event was hosted by asset
management specialist Schroders plc at its
London Wall offices in the City of London and
was particularly well attended.
The event saw many attendees from across
the security business sector hear a fantastic
Keynote from Emma Cusdin, people director at
Aviva. Cusdin is also the director of Global
Butterflies which helps companies to create
trans-inclusive working environments for both
their employees and customers.
On the day, Cusdin shared her own
experiences – both positive and negative – while
challenging attendees and companies to review
their diversity and inclusion programmes and
identify what it is they’re doing, but also what
they could be doing better. Cusdin also
discussed the difference between diversity and
inclusion, noting that companies can be the
diverse organisation, but if they don’t allow all
employees equal career and development
opportunities and the opportunity to contribute
then they’re not truly inclusive.
This presentation was followed by an
informative panel discussion. Cusdin joined
Ruben van Schalkwyk from Aon Business
Services, Carolyn Pearson (of Maiden Voyage)
and Houdah Al-Hakim from QuickClick Security.
Each of these panel members are experts in
diversity and inclusion in their own right. The
ensuing discussion was enlightening.
Cusdin, van Schalkwyk, Pearson and Al-
Hakim shared their experiences from both
within the industry and working alongside it,
imparting useful tips on how to open company
doors for a range of diverse employees from
diverse backgrounds, and also how to ensure
that companies are inclusive and absolutely
making the most of the incredible range of
talent to which the industry has access.
Some of the key points from the discussion
were for companies to:
• Spend time reviewing the strengths and
weaknesses of their teams in order to
understand the gaps that new employees can
bring. Diverse employees bring a range of
backgrounds, experiences and skills that can
enhance those of a team
• Review the process for developing job
descriptions (ie rather than ‘copy’ an existing
member of the group, use the gaps identified to
broaden the hiring process)
• Share job descriptions for open postings
widely in order to encourage a greater range of
applicants and experience
46

In the Spotlight: ASIS International UK Chapter
• Be clear with HR, hiring teams or recruiters
that they’re looking for a range of candidates
and should therefore consider non-traditional
backgrounds while being prepared to review a
greater number of applications
• Create an interview process that targets
talent rather than rewards past performance
(this may require adding others to the interview
panel who can identify different skills)
• Create an open environment for all new
employees to join and to thrive and to feel part
of the team and for experienced professionals
to feel that their experience is valuable
• Focus on developing a culture wherein
opportunities and development are possible for
all based on talent, ability and performance
rather than any personal factors
• Support experienced professionals by
providing them with the tools and knowledge to
work with people of diverse backgrounds
Creating the culture
An important aspect of managing diversity is
demonstrating and encouraging respect for all
employees’ abilities and perspectives. There
are several steps an employer can take, among
them creating a culture of diversity and
inclusion that’s driven from the top down.
That’s a culture wherein the most senior
leaders in the organisation demonstrate that
they truly believe in the value and importance
of a diverse and inclusive workforce.
It’s also important that companies create a
policy on diversity and inclusion and make sure
that all employees have read and understood
that policy. The document should be stored in a
central portal for all to access.
Training should be provided for all
employees on the topics of diversity and
inclusion. Employers must commit to recognise
every employee’s abilities and perspectives,
regardless of their background or beliefs.
Similarly, training should be provided for
supervisors and managers on the diversity
policy and how to handle situations – should
they arise – where differences between
employees are causing conflicts or otherwise
interfering with productivity.
Only diverse professionals?
There are many benefits that arise from hiring
diverse professionals, but does that mean older
professionals, for example, should be ‘put out
to pasture’? The answer must be ‘No’.
A study conducted by the website Undercover
Reporter into the make-up of a great team and a
2015 Forbes Report showed that there are
important factors in successful teams. These
include strong leadership and clear vision,
open and constructive communication and clear
goals and objectives, but also diversity and a
balance among team members. The study
showed that a variety of personalities, age
groups and cultures bring creativity and a broad
range of ideas to the table.
A diverse team is more likely to be successful
if the balance is correct so, rather than simply
saying hire young only, the correct mix of youth
and experience, male and female, culture and
religious backgrounds is likely to create a team
with much to offer to support the business.
There will be a compelling mix of experience
and new approaches to problems, a plethora of
world views to solve challenges and myriad
viewpoints to approach business opportunities.
If the security business sector is to continue
to adapt to support its host businesses then a
shift towards younger and more diverse teams
can only be a good thing, but this must be
balanced with strong leadership, guidance and
relevant experience brought forward by
experienced professionals who understand the
value of working in a diverse environment.
If today’s security professionals truly want to
be business enablers and demonstrate their
value to business leaders then teams need to
be able to offer solutions that are suitable for
the environment in which we’re now
increasingly doing business. Ultimately, our
goal should be to reflect the clients whom we
serve. Only then can we truly say that we are, in
point of fact, a diverse cohort.
“Often, a diverse workforce will provide the opportunity to have
many different points of view impacting the decision-making
process, which then enables leaders to make better choices”
47
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x
RISKXtra
Detector Selection: Do Your Homework
There can be a
number of issues that
arise from choosing
the wrong type of
detector for the area it
needs to protect from
fire. For those that
perhaps have less
experience in this
practice, it can
become confusing. Do
you use an optical
smoke detector,
ionisation or a multisensor
detector? As
Bernard Laluvein
points out, errors can
easily be avoided by
following the
standards and
directions set out in
BS 5839-1:2017
Commonly, the main problems that people
face when selecting a detector are to do
with ensuring that the detector’s suitable
for the fire risk present and, also, that it doesn’t
respond to sources of non-fire phenomena.
Doing so can give false alarms, which
negatively affects people’s trust and reliance in
the fire detection and fire alarm system (a fact
that may realise some degree of reluctance to
react when the alarm does sound).
Selection of the detector depends on a
number of factors, such as the type of building
and the location of the detector. That said,
these are not the only key factors involved in
the process.
During the design of a fire system,
consideration should be given to the fire risk(s)
and the false alarm risk(s). Fire detectors are
selected depending on the nature of the
protected area and the risks associated with it.
Often, this involves using different fire detector
technologies in order to meet the diverse needs
of both fire detection and false alarm rejection
in each scenario.
Single-sensor detectors (eg optical smoke
detectors and heat detectors) are suited to the
detection of certain fire risks. Selection choices
need to be made carefully in order to optimise
the detection of fire, but also minimise the
occurrence of false alarms. The deployment of
multi-sensor detectors means that the system
could potentially detect fires earlier and yet
avoid troublesome false alarms to a greater
extent as well.
Fire system design
The choices and decisions concerning which
detector types to use are initially made during
fire system design, but are also sometimes
revisited – and even modified – during
commissioning and/or maintenance. They’re
not always well recorded, and neither is the
rationale behind them. At a later juncture, for
example during a maintenance visit, this can
give rise to confusion. A clear understanding of
the original reasons behind the choice of
detector(s) and how they’re configured is
needed in order to verify continued suitability.
Aside from multi-sensor detectors, a visual
inspection of a fire detector can often provide
sufficient information for a maintenance
technician to allow in situ functional testing to
be undertaken (eg in the case of a smoke
detector or a heat detector).
However, in the case of multi-sensors, the
type of detection employed within it and its
settings, modes or specific configuration (which
govern its detection performance) to the risk
are not always apparent from a visual
inspection. This information may not even be
available from the CIE.
In all cases, however, there remains the need
to know the detection principles and to
understand the reason for the choice of a given
detection solution relative to the risks
perceived in the protected area.
Effects on the overall system
Certain types of detector are designed to be
very sensitive to certain products of fires. For
example, optical smoke detectors respond very
quickly to dense smoke that may reduce
visibility in escape routes. Although this can be
seen as a good thing, such detectors might also
respond to non-fire products such as vapours
or steam from kettles or showers. This will be
regarded as undesirable false alarms or, as far
as the Fire and Rescue Service is concerned,
unwanted fire signals (a cost that’s estimated
to be around the £1 million mark per annum).
To avoid false/unwanted alarms, selecting
the right detector can mean all the difference.
For example, a warehouse may be a dusty
environment due to the materials stored or
manufactured within it. Here, an optical smoke
detector is unlikely to be the best type of
solution to use since they’re designed to detect
small particles within smoke. As such, they’re
likely to produce unwanted alarms.
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FIA Technical Briefing: Selection of Fire Detectors
Designers must therefore consider carefully
the types of false alarm risks present before
selecting a detector.
Process of selection
The process for deciding the right type of
detectors is a two-stage exercise. First, it’s
important to analyse the fire risk and, from
that, select the best detectors for detecting that
type of risk.
Fire risks can be defined as a material,
substance or action that increases the
likelihood of an accidental fire occurring. For
example, electric wiring is a potential fire risk,
which when burning produces smouldering
white smoke. Using multi-sensor detectors or
optical detection would be the best solution in
this type of situation, though it needs to be
considered against the second step.
That second step in the process is to
consider which non-fire phenomena are likely
to arise within the specific areas to be
protected – whether this is steam, smoke, dust,
high ambient air flow or rapid thermal change.
The type of detector selected can then be
refined to ensure the correct balance between
detection and the avoidance of false alarms.
However, if you’re not familiar with the types
of risks and the protection that different
detectors offer, this may be difficult to
evaluate. Thankfully, there’s help available
from the Fire Industry Association (FIA).
Assistance in the process
The FIA has created a document entitled ‘Fire
Alarm Detector Applications and Documentation
of the System’ to assist with the process of
selecting the right type of detector based on
false and unwanted alarm risks.
Initially created as part of the FIA’s input into
the revision of BS 5839-1 (published in 2017),
the organisation subsequently updated the
document to ensure that detection
technologies not included in the original text
were also taken into account. Specifically,
aspirating smoke detection, line type heat
detection and beam detectors were added.
The document is designed to help practising
professionals choose the correct detection
technology for use in specific situations, taking
into account the fire risk present as well as
possible sources of false alarms. This
document is deliberately intended to assist
with the task of selecting and clearly recording
the type, sensitivity and settings chosen for all
detectors (including multi-sensor detectors)
relating to the perceived risks.
The guide begins with a simple, easy-to-use
flowchart to help aid the selection process and
solidify each step since there are other factors
beyond considering the fire risks and the risks
for false alarms mentioned here.
In addition, the document includes a Detector
Selection Table. It’s a template to allow the
documentation of the main risks and all
decisions and reasoning behind the detection
choices made, either during system design or
at the time of any subsequent change to the
fire detection regime. It’s intended to assist
designers, commissioning engineers and
service/maintenance technicians to keep good
records of their detection choice decisions and
the rationale underpinning them.
False alarm risks
Since fire risk matters as well, only detector
types best suited for a particular risk should be
used to detect the potential fire. To help with
the selection, the document also includes a
table focused on false alarm risks (ie steam,
smoke, dust, sparks or naked flames, etc).
The table is included to assist the system
designer in the process of assessing which
types of detectors are most likely to realise
false alarms in given situations. This will enable
the designer to be more aware and, ultimately,
end up with a more informed decision.
By following the guide carefully – and using it
in conjunction with the similar information
given in BS 5839-1 – fire detection and alarm
system designers should be able to provide
buildings and their end user occupants with a
high level of fire protection.
*If you wish to access ‘Fire
Alarm Detector Applications
and Documentation of the
System’, the guide is
available to download free of
charge from the FIA’s
website. Visit www.fia.uk.com
Bernard Laluvein:
Director of BEH Laluvein
Consulting Ltd and Chairman of
the Fire Industry Association’s
Fire Detection and Alarms
Council
“Certain types of detector are designed to be very sensitive
to certain products of fires. For example, optical smoke
detectors respond very quickly to dense smoke”
49
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The Dawn of Intelligent and
Predictive Security
When did your
business last
undertake a security
risk assessment? How
do you evaluate
threats or
vulnerabilities? Are
there any gaps in your
security measures? Do
you have full
confidence in the
security technologies
that your business
employs? Omar Abu-
Rish explains why, as
threats continue to
grow and evolve,
today’s organisations
need intelligence on
all of the risks which
might impact their
day-to-day operations
In today’s complex security landscape, with
businesses facing an ever-increasing array of
risks and threats, it’s important to step back
and ask yourself some serious questions like
those outlined. From crime and disorder, violent
extremism and activism through to fire risk, data
leakage and cyber theft, understanding the
threat landscape within and outside of your
organisation represents half the battle.
No matter what type of business you run, or
the vertical sector in which you operate, it’s
absolutely true to state that ‘knowledge is
power’ and, indeed, vital when it comes to
protecting the organisation’s people, property
and assets.
As businesses grow, so the risks posed to
them increase still further. That being the case,
it’s essential to regularly take a step back and
review in some degree of detail whether or not
your security solutions on site are pre-empting
these threats and are perfectly ready to
respond should the worst happen.
For genuine and tangible peace of mind,
organisations should be moving away from
purely reactive security – a label often ascribed
to security in UK plc over the years, given its
tendency towards conservatism with a small ‘c’
– and focus more on an integrated and fully
predictive security solution.
The foundation of predictive security stems
from digitisation. There’s now an opportunity to
gather and use large amounts of data from
internal sources and combine these with
external information including crime statistics
and advanced analytics that can ultimately
assist businesses to predict and then prevent
criminal activity before it’s allowed to happen.
This goes right to the very heart of predictive
security – mitigate risks before they become
threats and act in real-time to protect your
organisation when needed.
Accessing the right information and
understanding how it fits into the overall
security landscape is key to successful
corporate risk management.
Effective corporate risk management should
follow a three-step process: evaluate, analyse
and then plan. In the first instance, we need to
use risk-based methodologies, detailed
operational analysis and a Best-in-Class
evaluation platform in order to evaluate the
current security service.
Second, combine on-site equipment – such
as security sensors and surveillance cameras –
with historical and real-time data as well as
external crime and incident data sources with a
view towards analysing and defining the
business’ unique risk profile.
Finally, by actively combining protective
security services with the very best of today’s
intelligence technology, you can then plan and
implement a total security solution purposedesigned
to keep your organisation safe.
Security intelligence services
Billions of people worldwide have access to the
Internet which they use as a platform for
communicating and socialising. From a security
perspective, there has been a greater focus on
online platforms over the last few years in order
to help combat potential new threats.
Law enforcement agencies have used open
source investigation for years, gathering
valuable intelligence from online platforms in a
bid to keep members of the public safe from
harm. Of late, the security business sector has
itself recognised the value of open source
investigation and duly established its own inhouse
intelligence teams.
From a business perspective, understanding
and responding to online data of this nature
can seem daunting, if not impossible. After all,
if we look at social media as just one source of
information, there are millions of posts shared
every second right across the world. Social
media platforms are a primary source of
50

Security Services: Best Practice Casebook
communication for many, meaning that there’s
an enormous amount of information and
intelligence to monitor. Blogs, websites and
community pages can also be valuable sources
of intelligence.
Open source intelligence has made it
possible to access previously unknown or
unmonitored information. That being the case,
we can now be more proactive with advanced,
real-time analysis and plan for more complex
security breaches.
How can organisations looking to protect
themselves keep up-to-date with the sheer
volume of information, though? Few businesses
have the right skills, time or capacity to monitor
the many thousands of data signals with which
we’re all bombarded on a daily basis. What,
then, is the solution?
Specialist intelligence teams can analyse and
interpret this data, as well as other valuable
sources of information, in order to identify any
threats or suspicious activity that may lead to
business disruption. Highly-skilled intelligence
analysts are right at the heart of these teams,
bringing with them a wealth of experience
through similar roles performed with the police
service, the military or Government.
Being readily able to capture and analyse
vast amounts of information in real-time or tap
into services that can provide such intelligence
for you is now critical to the security of your
operation. Cutting-edge technology also plays
an important role.
For example, our own Securitas Intelligence
Unit makes good use of an industry-leading,
cloud-based open source listening platform
with real-time access to multiple Internet data
streams. Using this, we can monitor
occurrences and advise our clients on unusual
or concerning activity.
Intelligence services in action
One high-profile organisation commendably
taking a proactive and preventative approach
towards its security regime is Formula 1 (F1).
Recognised the world over as representing
the pinnacle of motorsport, F1 is a showcase for
automotive engineering excellence, design
innovation and unrivalled driving skill. Up to
195,000 fans attend each race on the annual F1
calendar, with 1.76 billion watching live at
home. F1 enjoys an estimated global fan base
of no less than 500 million-plus.
When it comes to security, each F1 race
venue is unique with the promoter responsible
for arranging on-the-ground operations and
security. In 2017, F1 undertook a
comprehensive review of its event security
operations which involved running a thorough
“Open source intelligence has made it possible to access
previously unknown or unmonitored information. We can
now be more proactive with advanced real-time analysis
and plan for more complex security breaches”
corporate risk management workshop. Then,
early last year, F1 signed a three-year contract
for global corporate risk management services
with a dedicated security advisor.
A bespoke risk management tool and risk
assessments have been specifically created for
F1 to reflect the unique threats faced at each
Grand Prix location. Risk levels are assessed by
combining the likelihood and impact of threats
and hazards observed. This information is then
shared via an online dashboard, which is part
of the risk management tool, such that F1’s
management can log-in at any time to monitor
and review the risks and threats identified.
At the same time, recommendations and Best
Practice solutions are put forward with a view
towards closing gaps in security and fully
mitigating risk.
Given the dynamic and transient nature of
travel to the various race locations, it’s a
priority for F1 to provide its staff with critical
information as they do so, thereby always
ensuring their safety and security. To achieve
this, F1 receives pre-travel threat assessments
on the risks members of staff may face as they
enter each new country and environment.
During live Grand Prix proceedings, a team of
highly-skilled intelligence analysts, all of whom
are experts in investigating open source
intelligence, will continually monitor for any
emerging threats.
As you can imagine, crowd safety and event
security is of paramount importance at each
Grand Prix. F1’s intelligent and preventative
approach towards security helps to mitigate
risks and provides assurances that its own
people, the fans, race venues and the F1 brand
itself are in safe hands.
The security needs of businesses are
evolving. We’re also facing a new reality that
requires an holistic approach to security.
Reassuringly, despite new threats and an everchanging
security landscape, data-driven
insight and innovation means that we’re now
more tuned-in than ever before to both internal
and external threats.
Security solutions can now be designed for
clients which combine corporate risk
management with security intelligence such
that we can proactively mitigate risks before
they become threats and act determinedly in
real-time when and where needed.
Omar Abu-Rish:
Security Operations Centre
Excellence and Insight
Manager at Securitas UK
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RISKXtra
Professional Services: A New Breed
of Third Party Cyber Risk to Manage
In the UK, we are now
predominantly a
services-based
economy. That
realises a vast and
complex supply chain
of professional
services companies (ie
businesses that offer
not tangible goods,
but rather knowledgebased
skills that
cannot be sourced inhouse).
Azeem Aleem
observes the cyber
security implications
Professional services companies often have
privileged access to their clients’ IT
systems and store highly sensitive
customer and corporate data. That means they
represent a cyber security risk. A detailed NTT
Security poll conducted only last year found
that an overwhelming number (60%) of global
business decision-makers believe third parties
like these to be the weakest security link in
their organisation.
Fixing this problem will require a rigorous,
risk-based approach focused around security
Best Practice and achieving visibility, control
and continuous improvement.
Professional services are, in many ways, the
lifeblood of the UK’s economy. According to
PwC, firms that carry out auditing, advisory, tax
and similar account for 15% of the UK’s GDP,
14% of employment and 14% of exports. Even
that estimate is likely to be on the conservative
side. In fact, the sector covers a vast swathe of
businesses including law firms, architects,
accountants, advertising and marketing
agencies and many more.
Professional services can include virtually
anything that might be thought of as a
knowledge-based skill. As such, digital
infrastructure is vital to the smooth running of
these services, enabling seamless online
collaboration, reporting, analysis and auditing.
Yet where there’s data, people and money,
there’s always cyber risk. According to NTT
Security’s data, the business and professional
services sector became the most attacked in
the EMEA last year, accounting for just over
20% of all attacks. It was third globally,
comprising 10% of attacks.
Part of the problem stems from the sheer size
and complexity of modern digital supply chains.
Last year, one vendor reported that the average
US or UK company shares sensitive data with
over 580 third parties, with nearly 60% of them
having experienced a breach caused by one of
these firms. Three-quarters suggested they
thought such incidents were increasing.
Visibility appears to be a major challenge,
though. Over a fifth (22%) of respondents to
the study claimed they didn’t even know if they
had suffered a breach episode.
It also appears as if third party risk may still
not be receiving the Board-level attention it
deserves: only a third (37%) of respondents
claimed they have enough resources to manage
supplier relationships, while a similar number
rated their third party risk management
programme as being highly effective.
Supply chains under attack
Attackers are targeting professional services
firms with one of two goals in mind. They’re
either after sensitive client data stored by that
firm or are targeting the supplier in a kind of
‘stepping stone’ or ‘island hopping’ attack
focused on infiltrating the networks of its
customers. Half of all attacks analysed recently
by one vendor used ‘island hopping’ tactics.
Examples of both types of threat are
numerous. Law firms represent a particularly
attractive target given the large volumes of
sensitive information they hold on clients.
Perhaps the best example of the potential
risks involved comes from two infamous data
leaks at separate law firms dubbed ‘The
Panama Papers’ and ‘The Paradise Papers’.
These episodes exposed the offshore tax
avoidance plans of a large number of
businesses, celebrities and even world leaders,
destroying the trust these customers placed in
their legal advisors and putting one of the law
firms in question, Mossack Fonseca, out of
business altogether.
The threat posed to the legal sector is clearly
growing, as both financially motivated cyber
criminals and nation states look for valuable
data on M&A deals, patents and other sensitive
52

Cyber Security: Risk Mitigation for Professional Services
client information. A PwC report from 2017
claimed that 60% of law firms had reported an
information security incident over the previous
year (up from 42% in 2014). That same year,
the UK Solicitors Regulation Authority
estimated that circa £11 million had been lost
to cyber crime in the previous 12 months.
Sometimes, professional services firms are
their own worst enemy when it comes to risk
exposure. A 2018 report found over one million
corporate e-mail addresses belonging to staff
at the UK’s Top 500 law firms for sale on Dark
Web sites. Most were linked to a password,
offering cyber criminals a simple way in which
to crack open corporate accounts. It’s believed
employees had used these corporate
credentials to register accounts with consumer
sites like Facebook and LinkedIn, which were
subsequently breached.
Nation states join the fray
In the other type of attack, professional
services firms are targeted with a view to
compromising their clients. Operation Cloud
Hopper, uncovered in 2017, saw an attack
group (namely APT10) with links to the Chinese
state compromise managed service providers
(MSPs) on an “unprecedented” scale.
“Given the level of client network access
MSPs have once APT10 has gained access to a
MSP, it’s likely to be straightforward to exploit
this and move laterally to the networks of
potentially thousands of other victims,” noted
PwC. “In turn, this would provide access to a
larger amount of Intellectual Property (IP) and
sensitive data. APT10 has been observed to
exfiltrate stolen IP via the MSPs, hence evading
local network defences.”
Other techniques include ‘watering hole’
attacks, whereby the website of a professional
services firm is compromised in order to spread
malware to the computers of partner
organisations whose users are likely to visit it.
One vendor has even warned of a ‘reverse
business e-mail compromise’ attack in which
hackers compromise the mail server of a supply
chain organisation in order to spread fileless
malware to trusted partners.
The cyber risk from third party professional
services firms doesn’t just include data theft,
either. Below par security among suppliers
could also expose organisations to the threat of
ransomware. According to NTT Security’s
findings, business and professional services
firms experienced the second highest rate of
ransomware infection globally last year.
Given the scale of the threats confronting
organisations, it’s time to elevate third party
risk management to the level it deserves. The
“The cyber risk from third party professional services firms
doesn’t just include data theft, either. Below par security
among suppliers could also expose organisations to the
threat of ransomware”
National Cyber Security Centre has developed
some useful guidance setting out four key
principles which should inform any programme.
These are: understand the risks, establish
control, check your arrangements and then
work towards continuous improvement.
Understanding the risks means being clear
about what needs to be protected and why,
knowing who your suppliers are and being
aware of what – if any – security gaps they
have. Establishing control is all about
communicating minimum standards expected
of suppliers, building these considerations into
contracts and providing cyber security support
to suppliers where and when needed.
Assurance requirements – such as pen
testing and/or formal certifications – should
then be built into supply chain management.
Finally, it’s a case of encouraging a culture of
continuous improvement and mutual trust. This
will need to develop through time as supply
chains evolve and change over time.
Risk-based foundation
No organisation can expect to be completely
insulated from cyber risk, but this approach
seems to set a useful risk-based foundation
upon which to build. As for specific steps that
we would recommend, they should include first
conducting data auditing to understand what
needs to be protected and which suppliers
handle which high-risk data.
Best Practice security controls and processes
can include tighter access controls along the
lines of least privilege, enforced with risk-based
multi-factor authentication. Anti-malware
protection and threat detection are also a
‘must’ on endpoints, networks and servers, as
well as for e-mail and web gateways.
Regular patch management should be
another ‘given’, alongside continuous network
monitoring. Incident response and pen testing
plans must be run regularly to ensure IT teams
have an up-to-date view of their risk profile.
Modern techniques like threat hunting can also
provide a more proactive approach towards
security which will help in heading off any
attacks before they impact the organisation.
Finally, don’t forget the role of people in the
security environment. They’re often thought of
as the weakest link, but if properly trained they
can provide a welcome first line of defence.
Azeem Aleem: Vice-President
of Consulting at NTT Security
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Professional Development Paths for
Security Managers and Supervisors
development. This is accomplished – at least in
part – as a direct result of leading by example.
Whether it’s an
aspiring protection
officer or a university
student who’s
interested in a career
in the security
profession, we all
know there’s no
substitute for
experience. It should
be remembered,
though, that security
managers and
supervisors gain reallife
experiences as
well as a formal
education and
industry certifications
to help prepare them
for the journey on the
security career path,
as Lawrence Fennelly
and Marianna Perry
explain in detail
Across the last decade, there have been
many changes both nationally in the US
and on the international stage. The US
Department of Homeland Security was formed
to address the ever-growing threat of terrorism.
Organised retail crime, active shooter incidents,
identity theft and cyber crime along with
natural disasters continue to be major concerns
for today’s protection professionals.
Consequently, the education and training
provided in the security industry must meet
those threats. Supervisors and managers must
be well-versed in these topics and inspire their
subordinates to acquire more education, either
through a formal degree programme or via
industry certifications (or both), on-the-job
training and experience. They must emphasise
professional growth and development of the
individual security operative in order to
promote organisational development.
Organisational development occurs when
substantial numbers of the protection
organisation have undergone professional
development experiences. Programmes offered
by the International Foundation of Protection
Officers (IFPO) and our partner organisations
are examples of professional growth
experiences. Individual employers and colleges
may create their own formal degree
programmes and industry certifications.
Regardless of the career path, the security
supervisor is the conduit for professional
growth. He or she must embrace opportunities
for professional and organisational
Defining the supervisor
A security supervisor is someone who
represents higher authority. The person who
assesses situations and conditions to make onthe-spot
judgements without favour, prejudice
or fear. The person who’s a responder to any
and all situations. The individual who must
galvanise the efforts of many to attain stated
goals. The person who must assign tasks and
ensure compliance and constant quality
performance. The person who’s accountable
and, therefore, first in line to shoulder reaction,
both good and bad. Finally, the supervisor is
the person who must make decisions for
management based on his or her own
professional development.
What does it mean to be a supervisor? First
of all, a security supervisor may be called upon
to handle different types of conflicts in myriad
circumstances. Second, a security supervisor
will be required to meet the expectations of
management and/or the client in the daily
routine of security operations. The security
supervisor is the backbone of the organisation.
His/her scope of responsibility is rather unique.
A security manager designs and develops
security, safety and investigative programmes.
A manager works with budgets and other
resources (equipment, uniforms, technology
and software etc) to ensure that the protective
mission is achieved. A manager oversees
processes (procedures) that accomplish
organisational goals and objectives. A manager
is responsible for staff functions if there’s no
supervisory span of control over line
employees. This includes training, technical
support and auditing, etc.
Further, a manager should co-ordinate
activity rather than supervise it. A manager is
charged with policy formulation. A manager
oversees line supervisors such as shift leaders
and interacts with department heads as well as
members of upper management.
Professional development
Professional development is a critical concept.
It’s the pathway for supervisors to become
managers. By professional development, we’re
referring to the following key areas:
• Leadership and networking skills are critical
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Training and Career Development
and the supervisor in transition knows the
value of career development
• Communicative abilities need to include oral,
written and computer skills
• Reasoning and logical thinking are very much
must-have abilities
• Formal training, accreditation and/or
certification are needed for professional growth
and personal satisfaction
• A personal and professional Code of Ethics
must be developed along with high standards
by which the individual is guided
• Never underestimate the value of mentoring
and coaching through on-the-job training and
in-house programmes
• Knowledge of risk assessment and security
countermeasures is ultimately important
• Turnover and job rotation can create overall
improvement and present a variety of new
learning environments
• Stay current on industry events by reviewing
news sources such as trade publications
• As the job changes, so must the training and
the level of skill within the Security Department
increase. Professionals develop a ‘discipline of
training’ and continuously seek to improve their
knowledge and abilities
In with the new
The most demanding problem for supervisors
within a Security Department will be the
transition from the position of security officer to
that of supervisor. The supervisor’s role should
be to assist in enabling the manager to provide
a level of support within the organisation.
Supervisors must take responsibility for
corporate regulations and the moral and ethical
tone of the Security Department as well as
provide the required level of security and
customer service.
Similarly, new managers have some
adjusting to do. As a new manager, the
individual has to learn how to develop and
exercise (not abuse) newly-acquired authority,
power and influence effectively. This can be
done by establishing credibility (ie earning the
commitment and support of subordinates).
Management is an art as well as a science. It
is, perhaps, more art than science. New
managers are at the crossroads, looking to
make the right turns. Consider the following:
• A new manager is the person in charge.
His/her elevation to manager through
promotion has given him/her the authority
• A new manager is a person with a level of
power and a decision-maker
• A new manager is knowledgeable in his/her
chosen field
• A new manager uses his/her developed skills,
“Supervisors must take responsibility for corporate
regulations and the moral and ethical tone of the Security
Department as well as provide the required level of
security and customer service”
ideas, education, certifications and experience
• A new manager supervises his/her
subordinates and passes information down the
line as well as up the chain of command
• A new manager has the responsibility to be
aware of employer policy as well as client
requirements and the level of security required
within the organisation
• A new manager develops his/her on-the-job
experience as a new manager and starts to
understand and accept the new responsibilities
as well as what it means to be a manager
A manager who has been promoted to the
rank of supervisor or manager should learn how
to supervise and adjust to the new role,
develop leadership skills and the training of
others, develop interpersonal skills and
become a mentor to others, develop knowledge
of who they are and learn how to cope and deal
with the stress and emotion associated with
management concerns.
As someone progresses in his/her career,
these learning points become ingrained. They
become second nature. They become part of
the individual.
Agents of change
As the last link between senior management
and line employees or customers, it’s the
leader’s job to assist in the implementation of
change. To do this, certain obstacles must be
overcome. There are several strategies for
reducing resistance to change. Much resistance
to change comes from lack of trust or people
having to operate outside of their comfort zone.
Resistance can sometimes be overcome or
the impact lessened if the following actions are
taken by the leader:
• Fully explain the upcoming changes
• Make certain employees or customers fully
understand the change
• When possible, discuss why the change is
required in the first place
• Identify and discuss the possible effects with
employees or customers
• Answer questions or take the information and
then follow-up if you don’t know the answer
• Be honest and consistent
Being on the front line, fully prepared and
always willing to make the tough decisions is
really what being an effective security
supervisor or manager is all about.
Lawrence Fennelly CPOI CSSI:
Secretary of the International
Foundation of Protection
Officers (IFPO)
Marianna Perry MS CPP CPOI:
Board Director of the
International Foundation of
Protection Officers (IFPO)
55
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x
RISKXtra
Risk in Action
Risk in Action
PAC proves to be
tower of strength at
London’ s mixed use
Sutton Point
development
Located in South West
London on the site of a
former office block, Sutton
Point is a cutting-edge mixed
use development that
features contemporary
apartments surrounded by a
diverse range of amenities. In order to provide residents with the highest level
of security, access control technology from PAC (part of the Stanley Products &
Solutions Group) has been installed in key areas of the complex.
After the full demolition of an existing tower, the space now comprises three
main structures – the East Tower, the Centre Tower and the West Tower. Within
them are 332 one and two-bedroom apartments, a number of three-bedroom
luxury penthouses, 21,000 ft 2 of retail space, 18,000 ft 2 of office space and a
150-bedroom hotel, as well as a health and fitness centre, roof gardens, a
cinema, shops and cafés.
Following on from a thorough tender process, Harrow-based security systems
and building technology integrator Interphone Limited was appointed to
design, specify and install a fully-integrated security system. This included an
optical fibre infrastructure, door entry, networked CCTV, an integrated
reception system and access control.
The access control solution needed to integrate with all other elements of the
security system, so it was essential for Interphone to have highly responsive
working relationships in place with its key technology partners.
Easily configured to operate on a standalone PC or across a corporate
network, SecureNet displays detailed real-time event information from a given
facility. At Sutton Point, it’s configured to enable all management tasks related
to the tenants and staff to be administered from a central computer as and
when required, thereby ensuring the highest levels of security around the site.
Integrated perimeter protection
helps to secure Wales & West
Utilities’ gas distribution
Six Critical National Infrastructure (CNI)
utilities sites across South West England and
Wales have been secured from terrorist
attacks and ongoing criminal threats in a
£3.25 million security project.
Gas distributor Wales & West Utilities
appointed principal contractor Chubb Systems
and Littlewood Fencing to work collaboratively
on a fully-integrated perimeter protection
upgrade. Littlewood Fencing has secured the
perimeters with a Lochrin Bain ‘Combi’ Centre
for the Protection of National Infrastructure
(CPNI)-approved palisade fence system
enhanced with Gallagher monitored pulse
Addressable fire panel from Kentec
actively protects Kent, Surrey and
Sussex Air Ambulance headquarters
Members of staff and the array of air
ambulance helicopters housed at the Kent,
Surrey and Sussex Air Ambulance headquarters
in Chatham are being protected from the risk of
fire outbreak by a fire safety solution that
centres around the new Taktis addressable fire
panel designed and developed by Kentec.
The main office building at the headquarters
is actively monitored by the Taktis panel in
tandem with hard-wired Hochiki detectors, with
wireless versions specified to cover the
helicopter hangar.
Alvin Lewis, operations manager at CSG Fire
and Security (the company that installed the
system) states that the customer has been
impressed by the new panel. “We’ve worked
with Kentec panels exclusively for about 15
years now and the latest version is the best one
we’ve installed. From our point of view, it’s very
easy to install. Our engineers very rarely have
any issues with it. From a customer
perspective, the new touch screen on the panel
has made it even easier to operate.”
Kevin Swann, managing director at Kentec,
feels the addressable panel is providing a new
level of convenience and functionality. “The
evolution of the Taktis family provides the
utmost in flexibility for system designers.”
fencing to a height of four metres. Crime &
Fire Defence Systems’ MAP vault panels, CCTV
towers, security and field marshalling kiosks
have also been added along with associated
concrete and civil works.
In total, more than 2,500 metres of fencing
has been installed along with 12 CPNI BASE
vehicle gates and six Crime & Fire Defence
Systems MAP vaults. With a number of sites
located on the Brecon Beacons, access issues
and inclement weather conditions made
collaborative project management essential.
Gallagher’s business development manager
Jason Hunter said: “A Gallagher MPF delivers
safe and controlled energised pulses. If seeing
the fence and warning signage isn’t enough of
a deterrent for criminals then receiving a short
sharp shock should definitely deter them.”
56

Technology in Focus
Technology in Focus
Heald’s award-winning Matador sliding bollard range excels
in double crash tests
Heald has announced the success of
two recent crash tests for Matador, the
company’s award-winning sliding
bollard system. The firm – which is
based in Hornsea, East Yorkshire –
designs and manufactures a range of
products and solutions to protect highprofile
buildings and pedestrianised
areas from the ongoing threat of
vehicle-borne attacks.
Heald’s HT3-Matador 4, which had
already been crash-tested to PAS 68 standards, has achieved a new record with
an IWA crash test against a 7.2-tonne N2A specification truck travelling at a
recorded speed of 80 kph (50 mph).
The latest configuration, the HT2-Matador 6, consists of four central moving
bollards and two fixed bollards to accommodate access for large vehicles or
tight turning circles and has succeeded in its PAS 68 crash test, halting a 7.5-
tonne truck travelling at a recorded speed of 64 kph (40 mph).
www.heald.uk.com
IDIS introduces DirectIP
Super Fisheye 5 MP Compact
camera as extension to range
IDIS has launched the DirectIP Super
Fisheye 5 MP Compact camera (DC-
Y6513RX), thereby further extending
its popular Super Fisheye range.
Fisheye cameras are some of IDIS’
best-selling models thanks to their
dual-side de-warping and Smart UX
Controls, allowing for smooth and intuitive panning, tracking and zooming with
both ease and accuracy.
The introduction of the DC-Y6513RX reflects IDIS’ continued commitment to
market-responsive innovation and meets installer and end user requests for a
more compact 360° camera that can capture HD images in all lighting
conditions without blind spots. It also allows customers to benefit from heat
mapping without the cost of additional appliances or analytics software.
A broad, high-specification camera available in a compact form, the new
Super Fisheye 5 MP model builds on the success of earlier IDIS Super Fisheye
cameras, including the 12 MP DC-Y3C14WRX. It meets current industry
demands for clear and accurate image capture, long-term performance and
reliability, while also offering end users a low total cost of ownership.
“The Super Fisheye 5 MP Compact camera is a great choice for wide area
surveillance and is already contributing to successful project wins for our
integration partners in retail applications, education, healthcare and other
environments where customers benefit from cost-effective and simple-to-use
analytics,” explained James Min, managing director for IDIS Europe.
The IDIS 5 MP IR Compact Fisheye camera’s features include IDIS Smart UC
Controls to enable very high accuracy and ease-of-use, with intuitive ‘rubber
band’-style control designed to deliver “a new level” of operator experience.
There’s “super smooth de-warping” on the camera as well as on desktop
applications and mobile devices for out-of-hours monitoring for end users.
www.idisglobal.com
EmeRed device assists end users
with emergency lighting tests
Vericon Systems – the provider of innovative
building management systems and
technologies – has launched EmeRed, an
intelligent device that automates the
process of testing emergency lighting to
ensure such lighting is working when
needed, in turn helping facilities and on-site
safety managers to comply with relevant
Health and Safety legislation.
The intelligent device “re-imagines” how
new technology can be created to improve
safety, ensure compliance and reduce costs
for the host organisation.
EmeRed monitors the performance of
every light and automatically transmits the
results to a dedicated portal that can be
accessed online via the cloud.
www.vericonsystems.com
Xellip2’s integration with Milestone
VMS affords “seamless control”
Castel Communication & Security’s open
protocol Xellip2 IP intercom has been
integrated with Milestone’s Xprotect video
management system (VMS) to offer “seamless
interoperability” between systems.
The ONVIF-compatible Xellip2 features a
1200 x 800 wide-angle HD camera. Sporting a
sleek and contemporary design with backlit and
flushed nameplates, the Xellip2 has two output
relays and two inputs for third party
integration. In addition, it features two Ethernet
ports (ie a PoE plus an additional port for
serial/bus architecture type and loopback).
www.castel.co.uk
57
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BENCHMARK
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and assessments, proof of concept and real-world experience of
implementing smart solutions, it represents an essential resource
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Launched in 2017, Benchmark Smart Solutions is the industry’s only real-world resource for security
professionals who are intent on offering added value through the delivery of smarter solutions.
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Partner Companies
www.benchmarksmart.com

x
RISKXtra
Appointments
Baroness Ruth Henig
CBE DL
After an eight-year term as
chairman of the Chartered
Security Professionals
Registration Authority
(CSPRA), Lord Alex Carlile
CBE QC has stepped down
from the role and passed
the baton to The Security
Institute’s President Baroness Ruth Henig CBE.
Baroness Henig is non-executive chairman of
SecuriGroup. Her commitment to security and
policing is well documented having held the
post of chair of the Lancashire Police Authority
and chair of the Association of Police
Authorities in England and Wales which led to
the award of a CBE from Her Majesty The Queen
back in 2000 for services to policing.
Baroness Henig was appointed as Deputy
Lieutenant for Lancashire in 2002 and made a
life peer in 2004 as Baroness Henig of
Lancaster. As a Deputy Speaker in the House of
Lords, Baroness Henig takes her place on the
European Security Committee on Foreign Affairs
and is also a member of the Independent
Policing Commission.
The CSPRA is the dedicated Committee which
was established to oversee the management
and maintenance of standards for the Register
of Chartered Security Professionals.
Commenting on her appointment, Baroness
Henig (former chair of the Security Industry
Authority) said: “It’s a great honour to follow
Lord Alex Carlile as chair. I very much look
forward to working with senior security
professionals on the Registration Authority. We
all share a strong commitment to raise
professional standards across the private
security sector and encourage those working in
the industry to gain Chartered status.”
Appointments
Risk Xtra keeps you up-to-date with all the latest people
moves in the security, fire, IT and Government sectors
Paul Lotter
Paul Lotter has been promoted to the role of
managing director for Corps Security’s security
guarding business.
Lotter has served as regional operations
director for Corps Security since June last year.
His focus has been on operations within London
and the South of England, overseeing all
aspects of service delivery to Corps Security’s
myriad customers.
The new appointment comes at a pivotal time
for the business as it develops its suite of
cutting-edge security solutions.
In his new role, Lotter will look to strengthen
Corps Security’s well-established security
guarding offer with the latest sensor and CCTV
surveillance technology as well as hospitalityfocused
concierge services.
Lotter boasts more than 20 years’ experience
in the security industry. Before joining Corps
Security, he worked with various service
providers across a range of high-profile
corporate sites in the South West of England
and around Greater London. Lotter’s expertise
really lies in managing the strategic direction of
all operational security requirements.
Commenting on his promotion, Lotter
informed Risk Xtra: “It has been great working
for a strong brand with such a powerful
heritage. I’m really looking forward to further
developing our services for customers by
looking at the integration of technology through
our Remote Monitoring Centre.”
Billy Horgan
Axis Group, one of the UK’s fastest-growing
security, cleaning, Front of House and support
services organisations, has appointed Billy
Horgan as head of recruitment to further
strengthen its people strategy aimed at
attracting and retaining the very best talent
across all parts of the business.
Horgan joins from Hermes, where he was
tasked with reducing recruitment costs and
bringing processes in-house. Horgan has also
worked for FM and construction recruitment
agencies where he was responsible for setting
team strategies and goals.
Horgan has organised regular recruitment
open days, which have attracted an additional
120 security officers within the first three
months. He has also introduced a new Applicant
Tracking System that has streamlined the
recruitment process, as well as providing further
insight on Axis Group’s myriad stakeholders.
Internally, Horgan is also promoting how
existing staff can apply for new roles in order to
help further employee progression.
Horgan told Risk Xtra: “Attracting a higher
volume of candidates is key to the strategy. By
increasing the number of CVs we’re sent, we
have a higher chance of finding the quality of
employee that the business requires.”
Jonathan Levine, Axis Group’s CEO, stated:
“Billy will undoubtedly assist the Axis Group to
deliver the best talent for its customers.”
59
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x
RISKXtra
Appointments
David McCann
Cordant Security, part of the Cordant Group, has further
strengthened its senior management team with the
appointment of David McCann to the role of risk and
resilience director. McCann will now oversee the risk
mitigation and resilience requirements for the company
and its myriad clients.
McCann is a specialist in crisis management, counterterrorism,
risk assessment, close protection, operations
management and physical security. He joins Cordant
Security from First Security, where he was head of risk working on the
company’s prestigious contract at the BBC. Responsibilities for that role
included directing all security and risk management processes. This
encompassed the legal governance of risk documents and protocols.
McCann has also served as a counter-terrorism advisor for corporate
contingency planning and was the Centre for the Protection of National
Infrastructure’s lead for company risk.
From 2004 until 2012, McCann was national training manager at The Senate
Group with responsibility for providing security solutions to safeguard public
and private sector organisations alike. He has also served as the lead
security/training consultant for several Government agencies.
Mark Briers
Cranfield University and
The Alan Turing Institute
have jointly appointed
Mark Briers as Professor
of Cyber Security as the
two organisations look to
align their research and
education agendas in
Artificial Intelligence (AI)
for defence, security and cyber security.
Briers is the defence and security programme
director for The Alan Turing Institute and, going
forward, will be based at Cranfield University’s
secure site at Shrivenham as well as The Alan
Turing Institute’s headquarters in London.
As part of this new role, Briers will be
combining Cranfield University’s knowledge
and experience in defence and security with
The Alan Turing Institute’s foundational
research base in data science and AI “in order
to drive operational and societal impact”.
Professor Mark Richardson, pro-vicechancellor
for defence and security at Cranfield
University, said: “It’s widely recognised that
there’s a national and international skills
shortage in data science and AI in all sectors,
including defence and security. With Mark’s
appointment and our evolving partnership with
The Alan Turing Institute, we look forward to
working together to tackle this gap through our
education and research initiatives.”
Professor Mark Briers responded: “It’s an
honour to work at the intersection of two worldleading
research and educational organisations
and drive scientific and real-world impact. I’m
excited by the opportunities ahead.”
John Sephton MSyI
MISRM
John Sephton, an account
director at Axis Security,
has been appointed to
the Board of Directors at
The Security Institute.
Sephton will now
actively support the
Institute in promoting the
highest possible standards of integrity and
professional competence in transacting the
business of security.
In addition to attending the Board’s AGM,
conferences and strategy meetings, Sephton
will have shared responsibility for membership
communications, the Institute’s vitally
important Continuing Professional
Development programme, existing and new
member engagement and the promotion of the
prestigious Chartered Security Professional
(CSyP) qualification.
Having started out as a security officer,
Sephton told Risk Xtra that he’s “honoured” to
have been selected by the Institute for a
prestigious director’s role. He stated: “I believe
in mentoring security officers to help them
realise their potential and achieve their goals.”
Mike Hurst CPP
In an effort to continue
its expansion into
various international
markets, the
International
Foundation for
Protection Officers
(IFPO) has appointed
Mike Hurst CPP to serve
as the organisation’s representative in the
UK. After several discussions with Hurst, the
IFPO’s executive director Sandi Davies feels
confident that he embraces the same goals
and objectives as that of the Foundation.
Hurst has spent over three decades
operating in the security and fire professions
as a specialist recruitment consultant and
strategic advisor with HJA Consult (formerly
HJA Fire and Security) and is also the cofounder
of www.AllSecurityEvents.com (the
dedicated security events listing site).
Hurst is vice-chairman of the UK Chapter of
ASIS International. He has held this role for
nine years and also serves on the
organisation’s Professional Development
Council and its European Advisory Council.
Hirst was a director of The Security
Institute, standing down in 2017 having
served the maximum six-year term of office.
60

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ACCESS CONTROL
ACCESS CONTROL
ACCESS CONTROL
KERI SYSTEMS UK LTD
Tel: + 44 (0) 1763 273 243
Fax: + 44 (0) 1763 274 106
Email: sales@kerisystems.co.uk
www.kerisystems.co.uk
ACCESS CONTROL MANUFACTURER
INTEGRATED DESIGN LIMITED
Integrated Design Limited, Feltham Point,
Air Park Way, Feltham, Middlesex. TW13 7EQ
Tel: +44 (0) 208 890 5550
sales@idl.co.uk
www.fastlane-turnstiles.com
ACCESS CONTROL
NORTECH CONTROL SYSTEMS LTD.
Nortech House, William Brown Close
Llantarnam Park, Cwmbran NP44 3AB
Tel: 01633 485533
Email: sales@nortechcontrol.com
www.nortechcontrol.com
ACCESS CONTROL – SPEED GATES, BI-FOLD GATES
SECURE ACCESS TECHNOLOGY LIMITED
Authorised Dealer
Tel: 0845 1 300 855 Fax: 0845 1 300 866
Email: info@secure-access.co.uk
Website: www.secure-access.co.uk
HVM
HTC PARKING AND SECURITY LIMITED
St. James’ Bus. Centre, Wilderspool Causeway,
Warrington Cheshire WA4 6PS
Tel 01925 552740 M: 07969 650 394
info@htcparkingandsecurity.co.uk
www.htcparkingandsecurity.co.uk
FRONTIER PITTS LTD
+44 (0) 1293 422800
marketing@frontierpitts.com
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CCTV & IP SECURITY SOLUTIONS
PANASONIC SYSTEM
COMMUNICATIONS COMPANY EUROPE
Panasonic House, Willoughby Road
Bracknell, Berkshire RG12 8FP UK
Tel: 0207 0226530
Email: info@business.panasonic.co.uk
CCTV POLES, COLUMNS, TOWERS AND
MOUNTING PRODUCTS
ALTRON COMMUNICATIONS
EQUIPMENT LTD
Tower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJ
Tel: +44 (0) 1269 831431
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CCTV
CCTV
MODICAM EUROPE
Rapid Deployment Digital IP High Resolution CCTV40
hour battery, Solar, Wind Turbine and Thermal Imaging
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www.modicam.com sales@modicameurope.com
CCTV SPECIALISTS
PLETTAC SECURITY LTD
Unit 39 Sir Frank Whittle Business Centre,
Great Central Way, Rugby, Warwickshire CV21 3XH
Tel: 01788 567811 Fax: 01788 544 549
Email: jackie@plettac.co.uk www.plettac.co.uk
CONTROL ROOM & MONITORING
ADVANCED MONITORING SERVICES
CCTV
G-TEC DISTRIBUTION
Gtec House, 35-37 Whitton Dene
Hounslow, Middlesex TW3 2JN
Tel: 0208 898 9500
www.gtecsecurity.co.uk
sales@gtecsecurity.co.uk
EUROTECH MONITORING SERVICES LTD.
Specialist in:- Outsourced Control Room Facilities •
Lone Worker Monitoring • Vehicle Tracking • Message
Handling • Help Desk Facilities • Keyholding/Alarm
Response
Tel: 0208 889 0475 Fax: 0208 889 6679
E-MAIL eurotech@eurotechmonitoring.net
Web: www.eurotechmonitoring.net

DISTRIBUTORS
LEADING DISTRIBUTOR OF CONVERGED IP
SOLUTIONS, INCLUDING CCTV AND ACCESS CONTROL
ONLINE SECURITY PRODUCTS
Security distributors direct to installers, property
maintenance & facilities management companies
MAYFLEX
Our product range not only covers IP security products
but also incorporates the cabling infrastructure and the
Ethernet switching products necessary for a comprehensive
security installation. We have a knowledgeable team
of sales and technical experts that provide advice and
support with system design and product choice. You can
also order online up to 8pm for next day FREE delivery.
Excel House, Junction 6 Industrial Park, Electric Avenue,
Birmingham, B6 7JJ
Tel: 0800 75 75 65 www.mayflex.com
THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP,
CCTV, ACCESS CONTROL AND INTRUDER DETECTION
SOLUTIONS
Phone 0800 880 6123
Phone 0113 850 6123
sales@onlinesecurityproducts.co.uk
www.onlinesecurityproducts.co.uk
AWARD-WINNING, LEADING GLOBAL WHOLESALE
DISTRIBUTOR OF SECURITY AND LOW VOLTAGE
PRODUCTS.
NORBAIN SD LTD
210 Wharfedale Road, IQ Winnersh, Wokingham,
Berkshire, RG41 5TP
Tel: 0118 912 5000 Fax: 0118 912 5001
www.norbain.com
Email: info@norbain.com
IDENTIFICATION
ADI GLOBAL DISTRIBUTION
Distributor of electronic security systems and solutions
for over 250 leading manufacturers, the company also
offers an internal technical support team, dedicated
field support engineers along with a suite of training
courses and services. ADI also offers a variety of fast,
reliable delivery options, including specified time delivery,
next day or collection from any one of 28 branches
nationwide. Plus, with an ADI online account, installers
can order up to 7pm for next day delivery.
Tel: 0161 767 2990 Fax: 0161 767 2999 Email:
sales.uk@adiglobal.com www.adiglobal.com/uk
WWW.IDENTIFICATIONSOLUTIONS.CO.UK
IDENTIFICATION SOLUTIONS
Members • Staff • Visitors • Contractors • Conference
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DATABAC GROUP LIMITED
1 The Ashway Centre, Elm Crescent,
Kingston upon Thames, Surrey KT2 6HH
Tel: +44 (0)20 8546 9826
Fax:+44 (0)20 8547 1026
enquiries@databac.com
INDUSTRY ORGANISATIONS
TRADE ASSOCIATION FOR THE PRIVATE SECURITY
INDUSTRY
GPS PERIMETER SYSTEMS LTD
14 Low Farm Place, Moulton Park
Northampton, NN3 6HY UK
Tel: +44(0)1604 648344 Fax: +44(0)1604 646097
E-mail: info@gpsperimeter.co.uk
Web site: www.gpsperimeter.co.uk
POWER
UPS - UNINTERRUPTIBLE POWER SUPPLIES
BSIA
Tel: 0845 389 3889 Email: info@bsia.co.uk
Website: www.bsia.co.uk Twitter: @thebsia
INTEGRATED SECURITY SOLUTIONS
SECURITY PRODUCTS AND INTEGRATED SOLUTIONS
HONEYWELL COMMERCIAL SECURITY
Tel: +44 (0) 844 8000 235
E-mail: securitysales@honeywell.com
ADEPT POWER SOLUTIONS LTD
Adept House, 65 South Way, Walworth Business Park
Andover, Hants SP10 5AF
Tel: 01264 351415 Fax: 01264 351217
Web: www.adeptpower.co.uk
E-mail: sales@adeptpower.co.uk
UPS - UNINTERRUPTIBLE POWER SUPPLIES
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INNER RANGE LTD
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Tel: +44(0) 845 470 5000
Fax: +44(0) 845 470 5001
Email: ireurope@innerrange.co.uk
www.innerrange.com
UNINTERRUPTIBLE POWER SUPPLIES LTD
Woodgate, Bartley Wood Business Park
Hook, Hampshire RG27 9XA
Tel: 01256 386700 5152 e-mail: sales@upspower.co.uk
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OPTEX (EUROPE) LTD
Redwall® infrared and laser detectors for CCTV applications
and Fiber SenSys® fibre optic perimeter security
solutions are owned by Optex. Platinum House, Unit
32B Clivemont Road, Cordwallis Industrial Estate,
Maidenhead, Berkshire, SL6 7BZ
Tel: 01628 631000 Fax: 01628 636311
sales@optex-europe.com www.optex-europe.com
C-TEC
Challenge Way, Martland Park,
Wigan WN5 OLD United Kingdom
Tel: +44 (0) 1942 322744
Fax: +44 (0) 1942 829867
Website: www.c-tec.com
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CQR SECURITY
125 Pasture road, Moreton, Wirral UK CH46 4 TH
Tel: 0151 606 1000 Fax: 0151 606 1122
Email: andyw@cqr.co.uk www.cqr.co.uk
TAKEX EUROPE LTD
Aviary Court, Wade Road, Basingstoke
Hampshire RG24 8PE
Tel: +44 (0) 1256 475555
Fax: +44 (0) 1256 466268
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SECURE CONNECTIVITY PROVIDERS
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T: +44 (0)1895 474 474
sales@csl-group.com
@CSLDualCom
www.csl-group.com
ONLINE SECURITY SUPERMARKET
BOSCH SECURITY SYSTEMS LTD
PO Box 750, Uxbridge, Middlesex UB9 5ZJ
Tel: 0330 1239979
E-mail: uk.securitysystems@bosch.com
Web: uk.boschsecurity.com
EBUYELECTRICAL.COM
Lincoln House, Malcolm Street, Derby DE23 8LT
Tel: 0871 208 1187
www.ebuyelectrical.com

VACANT PROPERTY TO
SECURE?
WE HAVE THE
SOLUTION
Steel Screens, Keyless Security Doors,
Wireless Alarms, Temporary CCTV and
Property Inspections. Our security solutions
protect your vacant property against the
threat of vandalism, theft, arson and
squatters. FAST.
With over 25 years’ experience, we’ll only
install the most suitable and cost-effective
solution for your individual property.
www.clearwaysecurity.com | Tel: 0207 096 7736

Secure operations 24/7 to see all the details,
all the time with Bosch FLEXIDOME IP starlight 8000i.
With quick installation plus wireless and remote commissioning, camera
adjustments can be corrected whenever needed plus up to 4k Ultra HD
resolutions and starlight technology so you can see all the details all the time.
Find out more at boschsecurity.com