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Understanding ASQ-CQA -Body of Knowledge

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Audits<br />

Types <strong>of</strong> Quality Audits IC<br />

External<br />

Secondparty<br />

audit<br />

on<br />

Supplier<br />

First-party<br />

Client<br />

Secondparty<br />

on<br />

you<br />

Desk<br />

Department<br />

Internal<br />

Functional<br />

Third-party<br />

audit for<br />

certification<br />

desk audit or document Review<br />

A desk audit or document review is an audit <strong>of</strong> an organization‘s documents. It can be<br />

conducted at a desk since (1) people are not interviewed and (2) activities are not observed.<br />

If auditing a new area, function, or organization, a desk audit must be conducted<br />

prior to a process or system audit to verify that documents meet requirements specified<br />

in the audit criteria or standards. The document review verifies that there is<br />

an adequately defined process or system prior to the full process or system audit.<br />

Findings from a desk audit or document review help ensure that audit program<br />

resources are used efficiently. It would be very costly if an audit team arrived to do a<br />

system audit, only to find out that the established system was not adequate. Also, a<br />

desk audit or document review may be conducted periodically or when documents<br />

(processes) are changed to verify the adequacy <strong>of</strong> the changes.<br />

Charlie Chong/ Fion Zhang

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