Understanding ASQ-CQA -Body of Knowledge

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IVB7. Emerging roles <strong>of</strong> the auditor Recognize new roles and responsibilities for auditors, including their role as process consultants and business analysts. (Understand) Charlie Chong/ Fion Zhang
V. QUALITY TOOLS AND TECHNIQUES (22 QUESTIONS) A. Fundamental quality control tools Identify, interpret, and apply Pareto charts, cause and effect diagrams, flowcharts, control charts, check sheets, scatter diagrams, and histograms. (Analyze) B. Quality improvement tools Identify, interpret, and apply problem-solving tools, such as root cause analysis, the six sigma model (DMAIC), lean tools, Plan-Do-Check-Act (PDCA), and corrective and preventive action (CAPA) methods. (Apply) C. Descriptive statistics Identify, interpret, and use various measures <strong>of</strong> central tendency (mean, median, and mode), and dispersion, such as standard deviation and frequency distribution. (Apply) D. Sampling methods Identify, interpret, and use various sampling methods, such as acceptance, random, and stratified, and define related concepts (e.g., consumer and producer risk, and confidence level). (Apply) Charlie Chong/ Fion Zhang
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BoK ASQ CQA Body of Knowledge My Pr
Page 3 and 4:
Chinese Submarine. Charlie Chong/ F
Page 5 and 6:
闭门练功 Charlie Chong/ Fion
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The Magical Book of Tank Inspection
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闭门练功 Charlie Chong/ Fion
Page 11 and 12: Charlie Chong/ Fion Zhang Fion Zhan
Page 13 and 14: ASQ Mission: The American Society f
Page 15 and 16: BOK- CERTIFIED QUALITY AUDITOR BODY
Page 17 and 18: I. AUDITING FUNDAMENTALS (30 QUESTI
Page 19 and 20: Types of Quality Audits IC Manageme
Page 21 and 22: IC. A Desk Audit or Document Review
Page 23 and 24: ID. The Malcolm Baldrige National Q
Page 25 and 26: IF2. Liability issues Identify pote
Page 27 and 28: IF3. Professional conduct and respo
Page 29 and 30: IF3. Professional conduct and respo
Page 31 and 32: II. AUDIT PROCESS (60 QUESTIONS) A.
Page 33 and 34: IIA. Audit preparation and planning
Page 35 and 36: B. Audit performance 1. Opening mee
Page 37 and 38: IIB1. Opening meeting Describe its:
Page 39 and 40: C. Audit reporting 1. Basic steps D
Page 41 and 42: IID1. Elements of the corrective an
Page 43 and 44: IID3. Verification of corrective ac
Page 45 and 46: IID5. Audit closure Identify and ap
Page 47 and 48: IIIA. Auditor characteristics Ident
Page 49 and 50: IIIC. Conflict resolution Identify
Page 51 and 52: III. AUDITOR COMPETENCIES IIIC. Con
Page 53 and 54: IIIE. Interviewing techniques Defin
Page 55 and 56: IIIE. Interviewing techniques Defin
Page 57 and 58: 4. Senior management and the audit
Page 59 and 60: IVB5. Common elements of audits Rec
Page 61: IVB6. Auditing as a management tool
Page 65 and 66: G. Cost of quality Identify the bas
Page 67 and 68: REMEMBER (Also commonly referred to
Page 69 and 70: Bloom‗s Taxonomy ( 分类 ) was
Page 71 and 72: The Kaokoland Kaokoland was an admi
Page 73 and 74: Good Luck! Charlie Chong/ Fion Zhan
Page 75 and 76: CERTIFIED QUALITY AUDITOR BODY OF K
Page 77 and 78: 6. Auditing strategies Identify and
Page 79 and 80: D. Communication techniques Select
Page 81: SIX LEVELS OF COGNITION BASED ON BL
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