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Understanding ASQ-CQA -Knowing The Ways

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D. Audit Follow-Up and Closure<br />

1. Elements of the corrective action process<br />

Identify and evaluate various elements:<br />

• assignment of responsibility for problem identification;<br />

• the performance of root cause analysis and<br />

• recurrence prevention. (Evaluate)<br />

RCA<br />

Kaoru Ishikawa Diagram<br />

Charlie Chong/ Fion Zhang

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