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MBR ISSUE 44

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Malta Business Review<br />

LEADERSHIP<br />

DON'T BE A BOSS - BE A LEADER<br />

By Brigette Hyacinth<br />

I have worked for many bosses but few leaders. Working<br />

under a bad boss can make a good job even in the best<br />

company, unbearable. As the saying goes, people don't<br />

leave bad jobs, they leave bad bosses.<br />

Brigette Hyacinth<br />

Author: The Future of Leadership: Rise of Automation, Robotics and Artificial Intelligence<br />

Here are the four types of bad bosses that<br />

make employees want to quit companies:<br />

1) “Marionette” - In an age of uncertainty,<br />

many managers are yielding to this trap of<br />

just playing it safe to preserve their position<br />

and privileges. They just follow orders. They<br />

are mere puppets and exude no loyalty to<br />

employees. It's demotivating working for a<br />

manager who does not stand up for their<br />

team. If you make a mistake they quickly turn<br />

into judge , jury and executioner. It's hard to<br />

feel passion for a job when you experience<br />

this.<br />

2) “King Kong” - Some bosses when they reach<br />

to the top immediately forget where they<br />

came from. These type of managers possess<br />

a superiority complex and like to draw the<br />

distinction between management and staff.<br />

It is dreadful to work under a manager who<br />

is more worried about pushing their weight<br />

around than building relationships. Great<br />

leaders don’t talk down to their employees.<br />

They treat everyone with respect.<br />

3) “Superman” - They think the organization<br />

revolves around them. Some start behaving<br />

like they are the owners of the company. This<br />

trap includes making all of the decisions solo,<br />

ignoring feedback you don't like and taking the<br />

credit." Letting your ego get ahead of you and<br />

thinking you know it all is a sure path to failure.<br />

Showing some humility and vulnerability<br />

allows you to strengthen relations with your<br />

team.<br />

4) “Taskmaster” - Their sole focus is on the<br />

bottom-line. They use the carrot and stick<br />

approach to motivation which clearly doesn't<br />

work. Continuously drilling employees is<br />

a sure way make them unhappy at work.<br />

Micromanagement suffocates, demoralizes<br />

and kills creativity. These managers get so<br />

caught up in the bottom line that they forget<br />

to treat people with dignity and respect. Very<br />

few bosses show empathy towards their<br />

team members and this helps improve overall<br />

morale and performance.<br />

Then there is the LEADER. A leader coaches,<br />

supports and inspires. He/she puts the interests<br />

of their team before their own. Leaders develop<br />

safe atmospheres where risk-taking and<br />

feedback is welcomed. They take care of their<br />

team. The focus is to help everyone around<br />

them succeed. They push their team to grow<br />

and become their very best. A leader never<br />

leaves any of his team members to hang out dry.<br />

When a leader is at the helm, employees feel<br />

valued and appreciated. The corporate world<br />

is littered with managers but lacks leaders.<br />

Employees long for managers who are leaders.<br />

Lauralee emailed me this: "I worked for a<br />

company in Brussels a few years ago when<br />

my brother had cancer. In that year, I had ten<br />

weeks leave visiting him and then, when he<br />

died, attending his funeral). When I asked my<br />

manager, Eric how I could repay the company<br />

for all these extra holidays, he simply replied<br />

"they weren't holidays, don't worry about it". To<br />

this day, Eric was the best manager I ever had... I<br />

would walk over hot coals for him!"<br />

Bad bosses cost the world economy an<br />

estimated $360 billion in productivity. Employee<br />

engagement is at an all-time low (32%). Usually<br />

when an employee has an issue with their<br />

company, it has to do with something regarding<br />

their manager. Companies need to take a closer<br />

look at their managers and their leadership style.<br />

"An employee's<br />

motivation is a direct<br />

result of the sum of<br />

interactions with his or<br />

her manager<br />

Employee engagement is more of a manager<br />

issue. 75% of American workers say their boss<br />

is the worst and most stressful part of their<br />

jobs. How bad are they? Bad enough for 65%<br />

of respondents to say they’d rather have a new<br />

boss over a pay raise. Can a manager become a<br />

leader? Yes, it's possible. Sometimes it just takes<br />

being human and developing your people skills.<br />

Technical skills alone do not keep employees<br />

motivated. In this Artificial Intelligence economy,<br />

the new smart is not determined by IQ but by<br />

EQ. It's about listening, relating, collaborating<br />

and connecting with your team. This takes<br />

humility, authenticity and empathy.<br />

Studies have shown that leading with vision,<br />

inspiration, and purpose, produces better<br />

bottom-line results as well as happier, more<br />

engaged employees. If we want employees<br />

to feel commitment to the organization; we<br />

need to show we respect and value them. The<br />

"human touch" makes all the difference. If you<br />

want to make a lasting positive impact - Don't be<br />

a boss, be a leader! <strong>MBR</strong><br />

All rights reserved - Copyright 2018<br />

- Bob Nelson<br />

The Future of Leadership: Rise of Automation, Robotics and<br />

Artificial Intelligence<br />

This book offers the most comprehensive view of what is taking place in the world of AI and emerging technologies,<br />

and gives valuable insights that will allow you to successfully navigate the tsunami of technology that is coming our way.<br />

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