MBR ISSUE 44
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Malta Business Review<br />
LEADERSHIP<br />
DON'T BE A BOSS - BE A LEADER<br />
By Brigette Hyacinth<br />
I have worked for many bosses but few leaders. Working<br />
under a bad boss can make a good job even in the best<br />
company, unbearable. As the saying goes, people don't<br />
leave bad jobs, they leave bad bosses.<br />
Brigette Hyacinth<br />
Author: The Future of Leadership: Rise of Automation, Robotics and Artificial Intelligence<br />
Here are the four types of bad bosses that<br />
make employees want to quit companies:<br />
1) “Marionette” - In an age of uncertainty,<br />
many managers are yielding to this trap of<br />
just playing it safe to preserve their position<br />
and privileges. They just follow orders. They<br />
are mere puppets and exude no loyalty to<br />
employees. It's demotivating working for a<br />
manager who does not stand up for their<br />
team. If you make a mistake they quickly turn<br />
into judge , jury and executioner. It's hard to<br />
feel passion for a job when you experience<br />
this.<br />
2) “King Kong” - Some bosses when they reach<br />
to the top immediately forget where they<br />
came from. These type of managers possess<br />
a superiority complex and like to draw the<br />
distinction between management and staff.<br />
It is dreadful to work under a manager who<br />
is more worried about pushing their weight<br />
around than building relationships. Great<br />
leaders don’t talk down to their employees.<br />
They treat everyone with respect.<br />
3) “Superman” - They think the organization<br />
revolves around them. Some start behaving<br />
like they are the owners of the company. This<br />
trap includes making all of the decisions solo,<br />
ignoring feedback you don't like and taking the<br />
credit." Letting your ego get ahead of you and<br />
thinking you know it all is a sure path to failure.<br />
Showing some humility and vulnerability<br />
allows you to strengthen relations with your<br />
team.<br />
4) “Taskmaster” - Their sole focus is on the<br />
bottom-line. They use the carrot and stick<br />
approach to motivation which clearly doesn't<br />
work. Continuously drilling employees is<br />
a sure way make them unhappy at work.<br />
Micromanagement suffocates, demoralizes<br />
and kills creativity. These managers get so<br />
caught up in the bottom line that they forget<br />
to treat people with dignity and respect. Very<br />
few bosses show empathy towards their<br />
team members and this helps improve overall<br />
morale and performance.<br />
Then there is the LEADER. A leader coaches,<br />
supports and inspires. He/she puts the interests<br />
of their team before their own. Leaders develop<br />
safe atmospheres where risk-taking and<br />
feedback is welcomed. They take care of their<br />
team. The focus is to help everyone around<br />
them succeed. They push their team to grow<br />
and become their very best. A leader never<br />
leaves any of his team members to hang out dry.<br />
When a leader is at the helm, employees feel<br />
valued and appreciated. The corporate world<br />
is littered with managers but lacks leaders.<br />
Employees long for managers who are leaders.<br />
Lauralee emailed me this: "I worked for a<br />
company in Brussels a few years ago when<br />
my brother had cancer. In that year, I had ten<br />
weeks leave visiting him and then, when he<br />
died, attending his funeral). When I asked my<br />
manager, Eric how I could repay the company<br />
for all these extra holidays, he simply replied<br />
"they weren't holidays, don't worry about it". To<br />
this day, Eric was the best manager I ever had... I<br />
would walk over hot coals for him!"<br />
Bad bosses cost the world economy an<br />
estimated $360 billion in productivity. Employee<br />
engagement is at an all-time low (32%). Usually<br />
when an employee has an issue with their<br />
company, it has to do with something regarding<br />
their manager. Companies need to take a closer<br />
look at their managers and their leadership style.<br />
"An employee's<br />
motivation is a direct<br />
result of the sum of<br />
interactions with his or<br />
her manager<br />
Employee engagement is more of a manager<br />
issue. 75% of American workers say their boss<br />
is the worst and most stressful part of their<br />
jobs. How bad are they? Bad enough for 65%<br />
of respondents to say they’d rather have a new<br />
boss over a pay raise. Can a manager become a<br />
leader? Yes, it's possible. Sometimes it just takes<br />
being human and developing your people skills.<br />
Technical skills alone do not keep employees<br />
motivated. In this Artificial Intelligence economy,<br />
the new smart is not determined by IQ but by<br />
EQ. It's about listening, relating, collaborating<br />
and connecting with your team. This takes<br />
humility, authenticity and empathy.<br />
Studies have shown that leading with vision,<br />
inspiration, and purpose, produces better<br />
bottom-line results as well as happier, more<br />
engaged employees. If we want employees<br />
to feel commitment to the organization; we<br />
need to show we respect and value them. The<br />
"human touch" makes all the difference. If you<br />
want to make a lasting positive impact - Don't be<br />
a boss, be a leader! <strong>MBR</strong><br />
All rights reserved - Copyright 2018<br />
- Bob Nelson<br />
The Future of Leadership: Rise of Automation, Robotics and<br />
Artificial Intelligence<br />
This book offers the most comprehensive view of what is taking place in the world of AI and emerging technologies,<br />
and gives valuable insights that will allow you to successfully navigate the tsunami of technology that is coming our way.<br />
10