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According to the King’s Fund, least one in every ten of the<br />
UK working population is employed within the health and<br />
social care sectors, 11 but increases in demand for qualified<br />
staff have not been met with commensurate supply in<br />
the labour market. Stephen Pattrick highlighted that the<br />
growth of Newcross has only been possible because the<br />
organisation is constantly evolving in response to the<br />
market.<br />
“ The labour<br />
market is<br />
changing<br />
rapidly, most<br />
notably with the<br />
emergence of the<br />
‘gig economy.’”<br />
“The labour market is changing rapidly, most notably with the<br />
emergence of the ‘gig economy.’ Many of these changes run<br />
the risk of compromising quality or being intrinsically unfair<br />
to workers. In the healthcare sector, where there’s an acute<br />
shortage of qualified staff, there is a clear imperative to work<br />
harder to attract and retain staff. Maintaining the highest<br />
standards of care and fair treatment of staff is the best way to<br />
compete for the best people. Our technology is playing a key<br />
part in realising this ambition.”<br />
The new approach to pay has been part by a wider<br />
programme of investment within the Newcross network,<br />
creating innovative ways to recruit and train staff using<br />
digital technology, including ‘virtual shift’ online learning<br />
environments and video interviews.<br />
The decision to limit the available advance amount to 50%<br />
of the money earned on each shift was taken to ensure<br />
complications such as negative pay do not arise. Stephen<br />
Pattrick explained the reason for this decision:<br />
“ We believe we<br />
should be able to<br />
pay our people<br />
quickly. However,<br />
in order to offer<br />
this service,<br />
we have a<br />
responsibility to<br />
ensure it is used<br />
appropriately.”<br />
“The minimum frequency for submitting RTI forms to HMRC is<br />
on a weekly basis. Our swift payment of staff is akin to paying<br />
‘advances’ on wages, it is not payment in a payroll sense. We<br />
believe we should be able to pay our people quickly. However,<br />
in order to offer this service, we have a responsibility to ensure<br />
it is used appropriately.”<br />
Flexi Pay Newcross Healthcare | 10
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