Sugar CRM and IoT: The Synergy That Will Drive the Next Level Customer Experience
IoT is changing the way we live and CRM is changing the way we work Blending both these technologies will take the customer experience to the next level. This blog talks about such a future solution.
IoT is changing the way we live and CRM is changing the way we work Blending both these technologies will take the customer experience to the next level. This blog talks about such a future solution.
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sales@appjetty.com<br />
It is not only connecting with us more, it is also<br />
changing <strong>the</strong> way we live. Whe<strong>the</strong>r we prefer to notice<br />
it or not, yet <strong>IoT</strong> is transforming our surroundings <strong>and</strong><br />
will keep on doing it.<br />
Now, let’s talk about <strong>CRM</strong>s. In earlier days, <strong>the</strong> focus<br />
of <strong>CRM</strong>s was to reduce <strong>the</strong> cost around customer<br />
acquisition, retention, <strong>and</strong> servicing <strong>the</strong>m. Now, it has<br />
customer portals that look after saving time <strong>and</strong><br />
resources along with cost cutting. It also strives to<br />
provide quality of services to customers. <strong>Sugar</strong> <strong>CRM</strong><br />
facilitates enterprises by enabling <strong>the</strong>m to build<br />
customer portals to better <strong>the</strong>ir engagement. Suite<br />
<strong>CRM</strong> is built on <strong>Sugar</strong><strong>CRM</strong> community version, which<br />
also builds dynamic Suite<strong>CRM</strong> <strong>Customer</strong> Portal.<br />
Blending Automation with Convenience<br />
So, <strong>IoT</strong> is changing <strong>the</strong> way people live <strong>and</strong> <strong>Sugar</strong><br />
<strong>CRM</strong> is changing <strong>the</strong> way enterprise work. Now what<br />
if <strong>the</strong>y both work toge<strong>the</strong>r?<br />
This synergy will create an environment of predictive<br />
<strong>and</strong> preventive functionalities that send alert for future<br />
actions.<br />
www.appjetty.com
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