Sugar CRM and IoT: The Synergy That Will Drive the Next Level Customer Experience
IoT is changing the way we live and CRM is changing the way we work Blending both these technologies will take the customer experience to the next level. This blog talks about such a future solution.
IoT is changing the way we live and CRM is changing the way we work Blending both these technologies will take the customer experience to the next level. This blog talks about such a future solution.
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sales@appjetty.com<br />
So that he/she will get awareness of those new<br />
features <strong>and</strong> customer can start using it.<br />
How <strong>Sugar</strong><strong>CRM</strong> Takes <strong>The</strong>se <strong>IoT</strong> Alerts<br />
for <strong>Next</strong> <strong>Level</strong> <strong>Customer</strong> <strong>Experience</strong>?<br />
In all <strong>the</strong>se scenarios, how <strong>the</strong> company official will<br />
get to know about all <strong>the</strong> issues? <strong>That</strong> is because a<br />
sensor placed in <strong>the</strong> hearing aid instrument sends<br />
notifications to <strong>the</strong> central application. It creates an<br />
alert in <strong>the</strong> system that <strong>the</strong>re is some issue with <strong>the</strong><br />
battery or instrument, <strong>and</strong> needs replacement. As<br />
being an open source, <strong>Sugar</strong><strong>CRM</strong> can render <strong>IoT</strong> alerts<br />
in different ways with flexibility. <strong>The</strong>se are,<br />
• Company can design <strong>the</strong>ir <strong>Sugar</strong> <strong>CRM</strong> application<br />
to share this data. It can also trigger some<br />
informative information that certain features of<br />
<strong>the</strong> product are in use for a single time.<br />
<strong>Sugar</strong><strong>CRM</strong> application will integrate this<br />
information <strong>and</strong> will send a notification to <strong>the</strong><br />
staff.<br />
• <strong>The</strong> flexibility of <strong>Sugar</strong> <strong>CRM</strong> will also allow you to<br />
render this information in ano<strong>the</strong>r manner.<br />
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