SRWC Policies
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POLICIES & PROCEDURES<br />
HANDBOOK<br />
FACILITY USE<br />
&<br />
PROGRAM PARTICIPATION<br />
Abilene Christian University<br />
Royce and Pam Money<br />
Student Recreation & Wellness Center
IMPORTANT NOTICE<br />
This handbook has been developed to ensure a safe, secure and<br />
comfortable recreational experience for the students, faculty, staff,<br />
affiliate members and guests of ACU. The <strong>SRWC</strong> reserves the right to<br />
add, delete or adapt policies and/or procedures in the interest of safety<br />
and management.<br />
Violation of these policies, procedures or other posted rules, malicious<br />
use of or defacing ACU property, solicitation, verbal abuse, and/or other<br />
violations as stated in the ACU Student Handbook, will be investigated<br />
by the Student Life Department and/or Campus Police.<br />
ASSUMPTION OF RISK<br />
All participants assume the risk of participating in programs and<br />
activities in the <strong>SRWC</strong>. ACU is not responsible for financial costs<br />
related to health services resulting from ill health or injury incurred while<br />
participating. It is recommended that participants secure accident<br />
coverage prior to exercising or program participation.<br />
All participants are required to sign a waiver. Minors (under 18) must<br />
have parental consent to participate. Furthermore, minors (under 16)<br />
must have a parent with them at all times.<br />
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Abilene Christian University<br />
Student Recreation & Wellness Center<br />
GENERAL POLICIES AND PROCEDURES<br />
■ Participants must submit a signed <strong>SRWC</strong> waiver prior to active participation.<br />
Members 17 years and younger must have a parent or legal guardian sign a waiver<br />
on their behalf.<br />
■ <strong>SRWC</strong> members should use an ACU or <strong>SRWC</strong> ID to gain access to the facility.<br />
■ Minors 14 years and younger should gain access by checking in at the Member<br />
Services Desk with an adult member.<br />
■ Specific activity areas have age restrictions, please refer to policies for each specific<br />
area.<br />
■ Participants must adhere to <strong>SRWC</strong> attire policy.<br />
■ For sanitation and safety reasons, and to protect the facility and equipment,<br />
participants are required to wear the appropriate attire while in the <strong>SRWC</strong>.<br />
■ Participants must be at least 15 years old to participate without adult supervision.<br />
■ Service animals – as defined by the university policy for animals on campus – are<br />
allowed. No other animal is permitted.<br />
■ Food is not permitted in activity areas or locker rooms. All drink containers must have<br />
resealable lids. Glass drink containers are not permitted.<br />
■ Photography and videography of <strong>SRWC</strong> activities, programs, or participants is not<br />
permitted without permission of administrative staff.<br />
■ The <strong>SRWC</strong> staff reserves the right to ask people to leave at any time for<br />
inappropriate behavior or attire.<br />
■ Bicycles, skateboards, skates, and scooters are not to be used in the <strong>SRWC</strong>.<br />
■ Playing music on portable speakers or any device at a level that can be heard by<br />
others is not permitted unless otherwise noted.<br />
■ Reservation requests should be made at srwc.acu.edu<br />
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Abilene Christian University<br />
Student Recreation & Wellness Center<br />
PARTICIPANT BEHAVIOR<br />
§ Participants must observe all posted signs and verbal directions provided by <strong>SRWC</strong><br />
staff.<br />
§ Participants may not interfere with employee duties, use profanity, or engage in<br />
verbal or physical abuse of employees or other participants.<br />
§ Use of drug, alcohol, and tobacco products are not permitted at the <strong>SRWC</strong>.<br />
Attendees or participants identified as impaired will be removed from the <strong>SRWC</strong>.<br />
§ Sharing or borrowing an ACU or <strong>SRWC</strong> ID to gain access violates University and<br />
<strong>SRWC</strong> regulations. ID violations may result in suspension from the <strong>SRWC</strong>.<br />
§ Use of the <strong>SRWC</strong> for personal gain violates University policy relating to facilities,<br />
services and solicitations, and is prohibited.<br />
§ For sanitation and safety reasons, and to protect the facility and equipment,<br />
participants are required to wear the appropriate attire while in the <strong>SRWC</strong>.<br />
§ <strong>SRWC</strong> staff reserve the right to ask participants to leave the facility and deny access<br />
for violation of <strong>SRWC</strong> policies. Individuals that are removed from the <strong>SRWC</strong> are<br />
required to meet with <strong>SRWC</strong> senior staff prior to resuming access.<br />
§ Situations or circumstances not covered in this handbook will be addressed and<br />
resolved by <strong>SRWC</strong> senior staff and designated university officials.<br />
§ Members and guests may appeal a disciplinary decision by meeting with the Dean of<br />
Students or a designated university official.<br />
§ All student appeals will follow the ACU Student Handbook process.<br />
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Abilene Christian University<br />
Student Recreation & Wellness Center<br />
SAFETY & SECURITY<br />
■ All participation is voluntary and users of the <strong>SRWC</strong> assume all risks when they take part<br />
in any activity. It is the responsibility of all participants to verify their own health, accident<br />
and injury insurance status and to consult with a physician prior to participating in active<br />
programs and activities. The <strong>SRWC</strong> does not provide health, accident or injury insurance.<br />
■ Signed waivers must be submitted to the Member Services Desk prior to participation.<br />
■ We ask that participants report the following to <strong>SRWC</strong> staff<br />
● Unsafe facilities<br />
● Out of order equipment<br />
● Any leaks or spills<br />
● Participants who are not feeling well<br />
● Participants engaging in an unsafe activity<br />
● Potential concerns you may have<br />
■ If you feel faint or light-headed, stop all activity immediately and seek assistance.<br />
■ Weapons are prohibited.<br />
■ Smoking, vaping, smokeless tobacco and alcoholic beverages are not permitted in or<br />
around the <strong>SRWC</strong>.<br />
■ Lockers are available to store all personal items. Rental lockers are available for long<br />
term storage.<br />
■ In case of an emergency, please follow the directions of the <strong>SRWC</strong> staff.<br />
■ The <strong>SRWC</strong> facility should be used for its intended purpose. Modification of equipment or<br />
facilities is prohibited unless under the supervision of a <strong>SRWC</strong> staff member.<br />
■ Please ask for assistance if you are not familiar with the equipment or any activity being<br />
offered.<br />
■ The <strong>SRWC</strong> is not responsible for lost, damaged, or stolen personal items.<br />
■ Individuals should report all illegal activity to ACU Police by calling 325-674-2911.<br />
■ Personal toiletry items such as cleansing products, hair care products, razors, etc., will<br />
be disposed of due to sanitary health reasons.<br />
■ Items of value, such as electronic devices, textbooks, clothing, footwear, wallets, keys,<br />
credit cards, jewelry, etc., are secured in the <strong>SRWC</strong> Administrative Offices or ACU<br />
Police Department.<br />
■ Other lost and found items are stored at the desk or in the Wet Classroom closet for 30<br />
days prior to disposal.<br />
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Abilene Christian University<br />
Student Recreation & Wellness Center<br />
ATTIRE<br />
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The attire policy intends to protect members from unsanitary and unsafe conditions.<br />
Participants are required to wear appropriate attire: t-shirts, shorts, swimsuits,<br />
warm-up suits, sweat suits, and/or aerobics attire.<br />
Proper athletic shoes are required. Open-toed shoes, sandals/flip-flops, turf shoes,<br />
and cleats (spikes) are not allowed.<br />
Only non-marking soles are permitted on any hardwood floors.<br />
The <strong>SRWC</strong> staff will have the discretion to determine if attire is appropriate.<br />
Participants wearing inappropriate attire will be asked to leave or change their attire<br />
to meet <strong>SRWC</strong> policy.<br />
Swimsuits are only allowed in the Aquatic Center.<br />
Women: One piece or tankini type swimsuits are permitted, but no bikini cut<br />
swimsuits will be allowed.<br />
Men: Standard swim trunks or board shorts are permitted. No “briefs” type<br />
swimsuits will be allowed.<br />
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Abilene Christian University<br />
Student Recreation & Wellness Center<br />
WESSEL FITNESS CENTER<br />
■ There are inherent risks associated with lifting weights and cardiovascular exercises.<br />
Therefore, if you feel faint or light-headed, stop all activity immediately.<br />
■ Age restrictions:<br />
o 15 years of age or older may use the fitness center without adult supervision.<br />
o 13 - 14 years of age may use the fitness center under the supervision of a<br />
parent.<br />
o 12 and younger are not allowed in this area.<br />
■ Ask for assistance if unfamiliar with the equipment.<br />
■ Chalk is not allowed in the free weight area. Liquid Grip is provided free of charge at<br />
the member services desk.<br />
■ No writing or posting workouts or other comments on mirrors.<br />
■ Return weights to their racks or weight trees after use.<br />
■ Equipment must remain in the designated weight room area.<br />
■ Equipment should only be used as designed.<br />
■ Clean equipment after each use with the provided wipes.<br />
■ No grunting, yelling, bothersome noises or profanity is allowed.<br />
■ Weights should never be dropped unless bumper plates are used. When bumper<br />
plates are used, weights should not be dropped from above mid-thigh level.<br />
■ Use of treadmill safety clips is highly recommended.<br />
■ Glass drink containers are not permitted and all drink containers must have a<br />
resealable lid.<br />
■ Participants must allow others to “work in” between sets.<br />
■ If weights, pulleys, or other parts become jammed, users should not attempt to free<br />
them. Report all mechanical problems to the Member Services Desk.<br />
■ Using weight “bar collars” and a “spotter” is highly recommended.<br />
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Abilene Christian University<br />
Student Recreation & Wellness Center<br />
BOULDERING WALL<br />
■ There are inherent risks involved in climbing and bouldering activities. Therefore, if<br />
you feel faint or light-headed, stop all activity immediately.<br />
■ Climbing shoes are required to boulder. No bare feet.<br />
■ Age restrictions:<br />
o 15 years of age or older may use the bouldering wall without adult supervision.<br />
o 13 - 14 years of age may use the bouldering wall with adult supervision.<br />
o 12 and younger are not allowed in this area.<br />
■ Shoes and helmet (if desired) can be checked-out at the Member Services Desk.<br />
■ Please ask for assistance if unfamiliar with bouldering activities.<br />
■ Active spotting and pad placement are highly recommended.<br />
■ Only four climbers are allowed on the wall at one time.<br />
■ During peak times, participants should share the wall.<br />
■ Food is not permitted in this area. All drink containers must have resealable lids. Glass<br />
drink containers are not permitted.<br />
■ Loose chalk is not permitted. Use of a chalk bag or liquid chalk is encouraged; both are<br />
provided at the Member Services Desk.<br />
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Abilene Christian University<br />
Student Recreation & Wellness Center<br />
GYMNASIUM<br />
■ There are inherent risks involved in exercise. Therefore, if you feel faint or lightheaded,<br />
stop all activity immediately.<br />
■ All open recreation games are on a first-come, first serve basis. Gym reservations may me<br />
requested at srwc.acu.edu<br />
■ If others are waiting to participate, game play times will be determined by <strong>SRWC</strong><br />
staff.<br />
■ Hanging on or “snapping” the basketball rim is not permitted.<br />
■ Shirts and shoes are required at all times. Only athletic shoes with non-marking<br />
soles may be worn as footwear.<br />
■ Hats, caps, and loose jewelry are not permitted on courts during play.<br />
■ Kicking basketballs and volleyballs is not permitted.<br />
■ ACU is not responsible for lost or stolen items. Day lockers and/or small kit lockers<br />
located in the gym are available to store valuables.<br />
■ To set up for special recreational programs or events (volleyball, badminton,<br />
pickleball, futsal, etc.), please see the Member Services Desk.<br />
■ For goal height adjustments please see the Member Services Desk.<br />
■ Food is not permitted in this area except during special events with advanced<br />
approval.<br />
■ Playing music on portable speakers or any device at a level that can be heard by<br />
others is not permitted.<br />
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Abilene Christian University<br />
Student Recreation & Wellness Center<br />
AQUATIC CENTER<br />
■ There are inherent risks for this activity. Therefore, if you feel faint or light-headed, stop<br />
all activity immediately.<br />
■ Swimming is only allowed when a lifeguard is on the pool deck. Participants must follow<br />
all posted signs and directions given by the lifeguard on duty.<br />
■ Age restrictions:<br />
o 15 years of age or older may use the aquatic center without adult supervision.<br />
o 14 years of age and younger may use the leisure pool under the supervision of<br />
an adult member.<br />
o Requests to swim in the lap pool for members younger than 13 may be<br />
made by visiting the Director of Aquatics and Safety.<br />
■ Do not distract lifeguards unless there is an emergency.<br />
■ Please shower before entering the pool. People with communicable diseases or open<br />
wounds should not enter the pool.<br />
■ Adhesive bandages should not be worn in the pools.<br />
■ Appropriate swimsuits must be worn at all times. Refer to the <strong>SRWC</strong> attire policy.<br />
■ The following are not permitted:<br />
o Individual Pool Parties (possible exceptions include student organizations and<br />
business entities)<br />
o Running on deck, pushing, horseplay and throwing people into the air and<br />
“chicken fighting” (being on someone else’s shoulders);<br />
o hanging on the lane lines, volleyball net or basketball rims<br />
o spitting, nasal discharge, urination, etc., in the pool.<br />
o standing on, sitting on, or going over the walls in the leisure pool<br />
■ Parents may give swim instruction to children included on their family membership.<br />
Otherwise, only <strong>SRWC</strong> Employees with Red Cross WSI Certifications may teach swim<br />
lessons in <strong>SRWC</strong> pools.<br />
A swim lesson is the process and progression of skills being taught or coached in order for an<br />
individual to swim and consists of the following components:<br />
1. Breath control and submerging (blowing bubbles)<br />
2. Alternating and simultaneous leg action on front and back<br />
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3. Alternating and simultaneous arm action on front and back<br />
4. Combined arm and leg actions on front and back<br />
■ Immediately report fecal contamination to lifeguards so appropriate disinfection can be<br />
administered.<br />
■ All pool activities must stop when lightning is detected within 10 miles. Activities may<br />
resume after no lightning has been detected within 10 miles for at least 30 minutes.<br />
■ Food is not permitted in this area. All drink containers must have resealable lids. Glass<br />
drink containers are not permitted.<br />
■ Deck shoes may be worn on the pool deck. Street shoes are not permitted.<br />
■ Diving is only permitted in the deep end of the lap pool.<br />
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Abilene Christian University<br />
Student Recreation & Wellness Center<br />
LOCKER ROOMS<br />
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Floor is slippery when wet. Please use caution.<br />
Use of cameras (including cell phones) is not permitted in the locker rooms.<br />
ACU is not responsible for lost/stolen or damaged items.<br />
Participants who are 15 years of age or older may use locker rooms without adult<br />
supervision. Participants who are 14 and younger must be accompanied by an<br />
adult member. Youth 3 years old or older must use a gender appropriate locker<br />
room.<br />
Participants should only use the Visiting Team Locker Room when it is not<br />
reserved for others. Do not leave personal items in the Visiting Team Locker<br />
Room.<br />
Rental lockers and day lockers are available in the men’s and women’s locker rooms.<br />
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○<br />
○<br />
To rent a locker, please visit the <strong>SRWC</strong> Member Services Desk.<br />
Items left in rental lockers at the end of the rental period are held for one month before<br />
being discarded.<br />
Locks left on day lockers will be cut off and contents removed on a regular basis.<br />
Towel Rental Service is available at the Member Services Desk.<br />
If this locker room needs attention, please notify the Member Services Desk.<br />
Food is not permitted in this area. All drink containers must have resealable lids. Glass<br />
drink containers are not permitted.<br />
Playing music on portable speakers or any device at a level that can be heard by others<br />
is not permitted.<br />
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Abilene Christian University<br />
Student Recreation & Wellness Center<br />
RACQUETBALL COURTS<br />
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There are inherent risks associated with playing racquetball. Therefore,<br />
if you feel faint or light-headed, stop all activity immediately.<br />
Equipment is available for checkout at the Member Services Desk.<br />
Protective eyewear is highly recommended for play.<br />
Racquets equipped with a wrist cord are highly recommended.<br />
Only athletics shoes with non-marking soles may be worn as footwear.<br />
Court reservations may me requested at srwc.acu.edu<br />
Players should limit play to one hour if others are waiting to participate.<br />
ACU is not responsible for lost or stolen items. Use of a locker is highly<br />
recommended.<br />
Food is not permitted in this area. All drink containers must have<br />
resealable lids. Glass drink containers are not permitted.<br />
Playing music on portable speakers or any device at a level that can be<br />
heard by others is not permitted.<br />
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Abilene Christian University<br />
Student Recreation & Wellness Center<br />
TRACK<br />
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There are inherent risks involved in exercise. Therefore, if you feel faint<br />
or light headed, stop all activity immediately.<br />
Participants will move in the following direction:<br />
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track.<br />
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Clockwise: Tuesday, Thursday, and Saturday<br />
Counter Clockwise: Monday, Wednesday, Friday, and Sunday<br />
Look both ways and use caution when stepping onto the track.<br />
Slower traffic must keep to the inside lane.<br />
There should be no more than two individuals side-by-side on the<br />
Toddlers are not allowed on the track unless secured in a stroller or<br />
held by a parent.<br />
Standing still on the track is not permitted unless a special event is<br />
scheduled.<br />
Sprinting is only allowed on straightaways.<br />
8 laps = 1 mile or 1.61 kilometers<br />
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Abilene Christian University<br />
Student Recreation & Wellness Center<br />
STUDIO<br />
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There are inherent risks when exercising. Therefore, if you feel faint or<br />
light-headed, stop activity immediately.<br />
Notify the instructor of any physical limitations you have before class<br />
begins.<br />
You may register for classes at srwc.acu.edu. Otherwise, class<br />
participation is on a first-come, first-served basis.<br />
Please clean all exercise equipment and return to closet after use.<br />
Only non-marking athletics shoes may be worn as footwear.<br />
ACU is not responsible for lost or stolen items. Please store all<br />
valuables in lockers.<br />
Do not lean on, write on, or attach items to mirrors.<br />
Food is not permitted in this area. All drink containers must have<br />
resealable lids. Glass drink containers are not permitted.<br />
Playing music on provided speakers is permitted in this space. Please<br />
avoid playing music with lyrics that might be offensive to others.<br />
Participants who are 15 years of age or older may use the studio<br />
without adult supervision. Participants who are 14 years of age and<br />
younger may use the studio with adult supervision.<br />
Studio reservations may me requested at srwc.acu.edu<br />
Group Exercise Classes<br />
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Participants must purchase a group exercise pass to attend.<br />
Participants must be at least 13 years of age.<br />
Participants are required to check-in at the computer.<br />
Participants should be members of the <strong>SRWC</strong> or have purchased a<br />
guest pass.<br />
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Abilene Christian University<br />
Student Recreation & Wellness Center<br />
EQUIPMENT CHECK-OUT / IN<br />
§ Day use equipment is free of charge and is available for checkout at the<br />
Member Services Desk. All equipment must be returned to the Member<br />
Services Desk after use.<br />
§ Hammocks, tents, bikes, paddleboards are available to rent by the hour<br />
or day. Payment is collected upon return of equipment. Lost, missing, or<br />
damaged rental equipment is subject to additional fees.<br />
§ Equipment rental is the sole responsibility of the person who signs it<br />
out. Regardless of who used the equipment, it must be returned and<br />
signed in by the person who signed it out.<br />
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Abilene Christian University<br />
Student Recreation & Wellness Center<br />
FACILITY RESERVATIONS<br />
§ ACU groups (departments, organizations, clubs, etc.) may reserve space in the<br />
<strong>SRWC</strong> for up to 3 hours twice per week. Due to high volume, certain reservations may<br />
be denied. All spaces are free to ACU groups unless a reservation is requested<br />
outside of normal operating hours and/or additional staffing is required.<br />
§ Non-ACU groups may reserve space in the <strong>SRWC</strong> at the discretion of <strong>SRWC</strong><br />
administrative staff. Non-ACU groups will be required to complete a contract and<br />
provide a certificate of insurance 3 weeks prior to their event.<br />
§ Requests to reserve the <strong>SRWC</strong> may be made at srwc.acu.edu<br />
§ The <strong>SRWC</strong> reserves the right to move a group to another space or cancel the<br />
reservation at any time when there is a conflict or concern that requires it.<br />
§ The sale of concessions is not permitted without prior approval.<br />
EARLY ACCESS & EXTENDED HOURS<br />
§ Requests requiring access to the <strong>SRWC</strong> outside of regular operating hours should be<br />
made at least 3 weeks prior to the event. Additional facility and staffing fees may be<br />
charged if the reservation extends beyond regular operating hours.<br />
CANCELLATION<br />
§ If an event is cancelled or changed, refunds are distributed as follows:<br />
o 100% refund: At least eleven business days prior to event.<br />
o 50% refund: Three to ten business days prior to event.<br />
o 0% refund: Less than three business days prior to event.<br />
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Abilene Christian University<br />
Student Recreation & Wellness Center<br />
MEMBERSHIPS<br />
§ A membership or guest pass is required for access except during open house events.<br />
§ Those eligible for free membership include:<br />
o<br />
o<br />
ACU Students and their minor dependents<br />
ACU Employees and their minor dependents<br />
o Employee and student family membership expiration is concurrent with the separation<br />
from ACU.<br />
o ACU Retirees may also claim a free family membership if the retiree worked for the<br />
university for at least 10 consecutive years and retired after the age of 55.<br />
§ Eligible to Purchase Memberships<br />
o Individual or Family Memberships may be purchased by ACU alumni and Abilene<br />
Christian School staff and parents<br />
o Individual Memberships may be purchased by ACU athletic interns and ACU<br />
student spouses<br />
§ Membership privileges include use of all activity areas, sweat towels, and day lockers.<br />
§ A separate fee will be assessed for <strong>SRWC</strong> services including group exercise passes,<br />
rental lockers, bath towel service, personal training, swim lessons and certain special<br />
offerings.<br />
SPOUSE & DEPENDANT MEMBERSHIP<br />
§ Spouses and dependents of members are eligible for membership when a family<br />
membership is purchased. All adults desiring membership must have an ACU or<br />
<strong>SRWC</strong> ID made during the membership enrollment process.<br />
§ All members must use their ACU or <strong>SRWC</strong> ID card to gain access to the facility.<br />
§ Employee and student family membership expiration is concurrent with the separation<br />
from ACU.<br />
§ Members who are over 15 years may use the <strong>SRWC</strong> without a parent being present.<br />
Family members who are 14 and younger may only use the <strong>SRWC</strong> with adult<br />
supervision.<br />
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Abilene Christian University<br />
Student Recreation & Wellness Center<br />
GUEST PASS<br />
§ Each guest must have a sponsoring member present to purchase a guest pass and<br />
use the facility.<br />
§ For pool access: Each member may only sponsor one family guest pass or one<br />
individual guest pass per day.<br />
§ Before using the facility, the guest must present a valid photo ID and sign a waiver at<br />
the <strong>SRWC</strong> Member Services Desk.<br />
§ Guest pass privileges include all <strong>SRWC</strong> activity areas, group exercise classes, day<br />
lockers & sweat towels.<br />
§ Sponsors are responsible for their guest’s compliance with <strong>SRWC</strong> policies and for<br />
charges related lost/damaged equipment.<br />
Abilene Christian University<br />
Student Recreation & Wellness Center<br />
PERSONAL TRAINING<br />
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General<br />
o Session costs vary depending on the trainer and the number of sessions purchased.<br />
o Payment for sessions should be made only after approval from a personal trainer.<br />
o Payment can be made at srwc.acu.edu or at the member services desk.<br />
o Paying a personal trainer directly will result in membership termination and losing<br />
one’s sessions.<br />
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■<br />
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o All personal training sessions expire 1-year after they are purchased.<br />
o Guests of the <strong>SRWC</strong> may purchase sessions. Trainers will meet guest clients at the<br />
member services desk.<br />
o Clients should swipe their ID cards or check-in at the member services desk to record<br />
every session.<br />
o Clients are required to follow the <strong>SRWC</strong> dress code. The <strong>SRWC</strong> staff have the<br />
discretion to determine if attire is appropriate. Clients wearing inappropriate attire will<br />
be asked to leave or change.<br />
Refunds<br />
o Personal Training sessions are non-refundable except when a client:<br />
§ who is a faculty or staff member leaves ACU<br />
§ who is a student unenrolls from ACU academic classes<br />
§ takes a formal leave of absence or sabbatical<br />
§ has changes in their medical condition resulting in physical limitations<br />
§ moves 20-miles or more from ACU.<br />
o Documentation may be required.<br />
Canceling Sessions<br />
o Clients wishing to cancel a session must notify their personal trainer a minimum of 24<br />
hours before the scheduled session. A cancelation made with less than 24-hour notice<br />
will count as a session used.<br />
o Multiple cancelations may result in the client losing their sessions or having them put<br />
on hold. This will be handled at the discretion of the trainer and the director of facility<br />
operations.<br />
Late Policy<br />
o Clients should arrive for personal training sessions on time. Sessions that begin late<br />
will still end 1-hour after the scheduled start time.<br />
o Clients who arrive 30 or more minutes late for a session may lose the entire session.<br />
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