Marketing Induction.
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Crisis PR Service<br />
• Central <strong>Marketing</strong> support the provision of a PR crisis management service with assistance from<br />
Sidekick PR<br />
• Offering support and guidance on management of issues likely to attract media or social media<br />
interest, examples include;<br />
• Guests unable to access the hotel due to extreme weather, fire or gas leaks<br />
• A death, injury or criminal activity conducted on site<br />
• Staff conduct<br />
• Complaints around areas such as cost, quality, customer service or the hotels’ facilities
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