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311 Institute - The Future of Insurance 2020 &Beyond

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COMMUNICATIONS<br />

THE PACE <strong>of</strong> change within the<br />

communications sector over the past<br />

decade has been slow with most<br />

incumbents embracing M&A and content<br />

driven strategies to gain market share.<br />

However, with the rise <strong>of</strong> new business<br />

models, technologies and operating<br />

platforms, and the emergence <strong>of</strong> new,<br />

well backed disruptors I expect the pace<br />

<strong>of</strong> change to become moderate to fast<br />

during the course <strong>of</strong> the next decade,<br />

after which it will begin to stabilise again.<br />

Key developments in this sector include:<br />

the process.<br />

• 5G; Ericsson recently demonstrated<br />

the world’s first end to end 5G capability<br />

running at 19 Gbps. SK Telecom in South<br />

Korea, Telstra in Australia and Verizon in<br />

the US look set to be the first companies<br />

to roll out 5G services starting 2018, two<br />

years before the standard is globally<br />

ratified.<br />

• High altitude platforms; many <strong>of</strong><br />

today’s operators realise the limitations,<br />

and cost, <strong>of</strong> burying and installing fibre<br />

optic cable. As a consequence new<br />

disruptors, including Google, Facebook<br />

and SpaceX are now building out<br />

stratospheric drone systems and low<br />

orbit satellite networks that will connect<br />

the last 3.5 billion people and deliver<br />

internet connectivity to every point on<br />

Earth, disintermediating the incumbents in

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