Newsletter - 2018 Issue 13
As our charity continues to grow, our need for volunteers in our fundraising team and also our
expanding chain of charity shops grows. Whether it is helping out at any of our events, running your
own events or getting out and about talking to your friends and community about our appeal, doing
your bit can be very rewarding. It is not only about rattling a tin - but this is just as important!.
Please help us in any way you can to turn our vision of your Hospice into a Reality.
For a chat about volunteering, please contact the office - we would love to hear from you.
Become a Trustee
Charity trustees play a very important role in
making sure that the charity is run in the
interests of the people it is there to support.
They strategically oversee the management
and administration of the organisation.
Being a trustee can be very rewarding. As a
trustee you have the chance to support and
shape the work and strategic direction of an
organisation, and you can make a significant
difference to a cause that matters to you. As a
trustee, you are part of a team and will have
the opportunity to apply your unique skills and
experience while learning from others. Working
closely with a passionate team of people who
have different perspectives is often one of the
most enjoyable aspects of the role.
If you would like to know more about becoming
a trustee, please contact the office.
Our shops are an important part of our
infrastructure which we are building upon to
enable us to run the hospice once it is built.
The income from the shops along with
donations, legacies and other funding avenues
will enable Margaret Chadd House to offer its
services free to all.
If you like interacting with the general public
and have time to give, why not pop in to one
our shops and have a chat with the manager
about volunteering. Any time you can spare,
whether it is a few hours or a whole day, will
help and most certainly be appreciated.
Fundraising & Events Volunteer
It’s not just about rattling tins at
supermarkets! Being a fundraising and
events volunteer means that you get to meet
all sorts of people in all walks of life. You
could be cheering on teams at events,
having pies thrown in your face,
manning stalls, organising your own
fundraising events to name but a few.
If you are an organised
person and have a circle of
like-minded friends, why
not get together and create
a fundraising group in your
community? This could be
anything from a weekly
Bridge Club, Coffee Morning, Bake
Sale...you could become an ambassador for
East Coast Hospice.
team are always
happy to hear from
you and chat about
your ideas over a
nice cuppa and a
The year has been extremely hard with many challenges, but the charity and its staff have moved forward
towards our goal of building Margaret Chadd House. We made a decision to expand our shops to enable us to
get established as this takes some time.
By the New Year we will have 17 shops. The charity has moved forward in many areas especially with IT, GDPR,
website and social media development.
This summer we were invaded by an encampment of travellers on our site. The experience was, to say the least, mind boggling.
To stand in a field on a pair of crutches in order to issue a Trespass Notice is an experience I hope never to repeat. The verbal
abuse that my staff and I endured from travellers was very distressing.
I am delighted to hear that the Home Office are now looking at new measures so incidents like this are short-lived. The cost to the
charity was unacceptable but onwards and upwards.
In March this year the CCG and the James Paget University Hospital made it abundantly clear that no hospice/palliative care beds
were going on the JPUH site. It is a shame that some members of the public still cannot accept and understand this situation.
The James Paget Trust took over the ownership of the Louise Hamilton Centre in 2013 and to this day how many people know
this? The deception to the public is unbelievable and perhaps, if ‘honesty’ and ‘integrity’ had been put first, the public could have
had their hospice by now. The £1.5M of public money has gone into an NHS Trust which is unfair to the donors and the public at
We own our land and will build Margaret Chadd House on our land. On July 14th 2018, we lost Margaret Chadd and I am
personally very angry that she did not see the hospice built because of people empire building and their own personal agendas.
That can never be said of dear Margaret. Her care for other people was her life’s work but we will fulfil her dream.
Margaret Chadd 1922 - 2018
MARGARET CHADD JP, MBE
If you did not know Margaret, you have truly missed something special in your life. This
exceptional lady had integrity, love and compassion and most of all, for Palliative Care.
Her aims and passion to build a hospice in the area had been her goal for many years. I first
met Margaret in 2002 on Palliative Care Committees. She was always very vocal and
passionate. Margaret was adamant we needed an independent hospice on its own site. She
never supported the James Paget Hospital idea and made that very clear.
In 2013 when Margaret asked me to come back, I said I would but only if we followed the
project through to the end. We worked closely on the ethos, feel and environment for both
patient and family. She was very honoured when we decided to name the hospice Margaret
Chadd House. This was after her dedication of over 30-40 years for the Hospice Movement,
going back to the days with her friendship with Dame Cicely Saunders, the founder of the
We owe her so much. Many of our Patrons are her friends who have helped us.
She was always strict on the fundraising reliving her days of fundraising in her
youth. Her wisdom down to the smallest detail astonished people. Margaret
advocated that patient care must come first and her key word was CHOICE.
Margaret was so delighted when the Bishop of Norwich blessed our land and her
friend, the Countess of Euston was also present. The garden was very special to
Margaret. She always said the outside was just as important as the inside. It was
of great joy to her when we opened a shop in Southwold and she always kept her
eye on this shop.
We are on the final push and by the time we build, we will be cost neutral and will
only have the build to pay for. Margaret’s legacy for Palliative Care will go on with
Margaret Chadd House which we hope you can now, and in the future, support us
to complete her dream for the generations to come. Margaret Chadd House is her
legacy. Help us to fulfil her dream for the people of Gt Yarmouth & Waveney.
Those we love don’t go away. They walk beside us every day.
Unseen, unheard, but always near, Still loved, still missed and very dear
With feeling understanding of others
before ones self
All encompassing approach to care as
To be truthful and transparent in all
To be free to choose for yourself
To give a patient love, understanding
and whatever support they need
To have the ability to understand and
share the feeling of another
“ When my life is finally measured…
... in months, weeks, days, hours.
I want to live free of pain, free of indignity, free of fear,
free of loneliness.
Give me shelter, give me your hand.
Give me your care, your understanding, give me your
Then let me go peacefully, and help my family to
(Anonymous Prayer found at Hospice House, Williamsburg, VA, USA)
Providing complementary therapy
treatments in the comfort of your
We are delighted to be able to offer complementary therapies in the community to patients who have
been diagnosed with a life-threatening condition. This is thanks to a team of qualified complementary
therapists who are donating some of their time for free and will visit patients in their own home.
These therapists will be led by Mary Pretswell MFHT, who has 25 years’ experience in complementary
Patients will be offered 4 free treatments, in order to experience the benefits that therapies can give.
A full patient/therapist consultation will be held to decide on the most appropriate and beneficial
treatment. The therapies available are:
Aromatherapy. This uses aromatic plant
extracts with therapeutic properties,
applied through the skin to help relieve
pain, swelling and other health problems
creating a feeling of relaxation and calm.
Reiki. A gentle, non-invasive treatment
that balances the energy flow within the
body to help the body’s systems work
better to give a feeling of wellbeing and
Mary Pretswell MFHT
Trustee, East Coast Hospice
Reflexology. Works on the feet or the
hands to stimulate the body’s reflexes in
order to rebalance the body’s systems,
enabling them to work better and improve
general health bringing about a feeling of
uplift and calmness.
Massage. Improves the circulation and
muscle tone, improving the lymphatic
system and helps improve mobility.
“My therapist is very good explains every thing to me. It is
good I can have different treatments that are explained to me.
If I could I would have Mary as my personal therapist.”
“Most professional but very friendly, put
me at ease straight away.” - Tracy
“Before Chris came round, I had a really bad
back ache, and my feet were swollen. After
having massages my feet are nearly back to
normal and my back is OK. Having Chris
round every fortnight to keep on top of the
problem.” - Michael
We have never asked the CCG for money. When built, we will
have to go down the procurement route like everyone else.
(‘Independent Hospice’ means what it says, and we are trying to
achieve this. We want to be as independent as we can.)
We have nothing to hide.
ECH is not doing anything
different than any other
REASONS TO BE INDEPENDENT
Tapping House took 30 years to build –
did they have this persecution?
Tapping House built an 18-bed unit but only 7-9 beds are in
use. The CCG promised funding in writing, then withdrew.
Priscilla Bacon House (new (NHS?) hospice) wants
to build a 24-bed unit.
Priscilla Bacon Lodge is totally NHS funded and
has 16 beds. Has the CCG promised continual
funding, but do they know how much this is going
St Nicholas Hospice – 12 bed-unit - had a large proportion
(£330k) of their funding withdrawn by the CCG last year
Margaret Chadd House will encompass a 10 bedded specialist palliative care unit with day care.
Saved £2m+ on design
Saved VAT on build
Saved on Planning – did it ourselves
Bought our own land – 7.54 acres
3 archaeological digs – all completed and paid for
Easement has been granted and is due to commence
Proper build – NOT a design and build
Fixed price contracts agreed with all professional services working on project
Architect, Quantity Surveyor, Mechanical Engineers, Structural Engineers, Building Control etc.
No hidden costs.
ECH do not hide behind the NHS
Business & Community Support
2018 has been a fantastic year for the fundraising team and we have introduced lots of
new events to our calendar as we push forward in our fundraising campaign to ‘Raise
the Roof’ of Margaret Chadd House.
We’ve had so much support this year and a few
lines just isn’t enough space to include everything,
so here’s just a few of our fundraising events. You
can read about our inspirational fundraisers and
their achievements on our website.
We’ve had 8 ‘Brave and Bold’ recruits taking to the skies 13,000 ft up
above Beccles in tandem skydives to raise over £5000. What an
Our ‘Light Up the Night’ Neon Walk set the Great Yarmouth Seafront
all a ‘GLO’ in July when a small army of neon clad entrants joined
together and walked in memory of loved ones.
Any one for golf? Gorleston Golf Club was the venue of choice for our
first ever Charity Golf Day in September with our main event sponsor
Morgan Sindall. Local companies supported the day with teams of four
to enjoy a day on the fairways trying to avoid the fun forfeits along the way. Additional
support came from Robinsons VW Lowestoft when they offered a car as a fabulous
‘Hole in One’ prize with holes on the course very kindly sponsored by local companies.
A sumptuous carvery dinner was served followed by an auction and the day collectively
raised £6700 for our appeal.
Our festive calendar is ‘Full of Fun for Everyone’ - we have a
Christmas Craft Market; Santa’s Grotto and our East Coast
Santa Dash is back after a very successful first year. Entries are
‘Snowballing’ in for our 2K family fun run and 5K chip-timed
race. Whether you choose to walk, skip or run there’s something
for everyone so it’s time to get ‘Santa Suited and Booted’ and
register your place at this year’s event.
The ‘Lights of Love’ appeal returns for the month of December.
We invite the community to join with us and remember loved
ones during the festive period by dedicating a light on our
Christmas tree at the hospice site with a donation. A service to support the appeal will
be held on 7 th December from 5.30 - 6.15pm, at the Great Yarmouth Minster. We
cordially invite you to join us with the Northgate Infant School Choir who will be singing.
There is so much more planned for 2019 - do please keep a look out on our website
and social media pages for more information so you can pop the dates in your diary.
We are always very grateful for volunteer support and it would be great if you could
give spare some time to join us at our FUN-draising events.
There are many ways you can help with the build and specialist equipment for
the Hospice. Your support could help fund a syringe driver, to assist with pain
control, to the build itself.
Over bed table;
Bath; Shower Trolley;
Garden - planting,
Equip a bedroom,
Physio or Occupational Therapy
Day Care Unit
Medical diagnostic equipment
for the hospice
£1 million Build a wing of the hospice!
When people have passed way, we forget how they died as there is nothing to
remind us because our loved one or friend has gone.
With your support, we can move closer to building the hospice to provide
specialist care for patients and their families living with a life-limiting illness.
Your school, college, office or business can help by raising funds to purchase
the equipment needed for the hospice. Our fundraising team can meet you
and discuss ways in which you can help us.
We aim to ensure that every moment counts, however short.
Over bed hoist
These are just examples of some of the items you could help us with.
We are happy to discuss other items with you.
Wow what an amazing year the retail shops have had.
Four new shops opening this year alone in Beccles, Leiston,
Norwich and Watton with 2 more still to come in Holt and
Saxmundham. Also coming soon our new eBay shop so
watch this space.
I am thrilled that we were able to relocate in Beccles and
the shop has been well received. When our Saxmundham
shop opens, we will be able to sell more furniture.
The charity has come on in leaps and bounds since I started
over four years ago. We only had 7 shops and now we have
14 soon to become 17. We are well on our way to achieving
our goal of having 30 shops.
The shops are the face of the charity and are vital for
getting us known in and around Norfolk and Suffolk. They
are also the ideal place to come and find out more about us.
We pride ourselves on the fact we only sell donated items
given to us by you the general public and not buy new
goods like so many other charities. Please do continue to
support us and donate your pre-loved items.
Lastly I would like to say that the shops can not run without
the help of volunteers, so if you can spare a few hours then
why not pop along to your local ECH shop and speak to the
manager about how you can help us.
As we embark on our big push, we are seeking the support of businesses to commit
to raising funds over the duration of our appeal. Whether you are a small, medium or
large business, we would like you to join other companies to create a Norfolk &
Suffolk network to help open a hospice providing care, peace and dignity for those
with incurable illnesses, with support for their families, in your community.
We are very grateful to the businesses
who have supported us this year and all
those who have continued to support our
appeal. Your business could be part of the
network of businesses who are helping to
raise funds to build and equip Margaret
Chadd House. Whether you choose to take
part in our events and challenges, or take
up your own fundraising goals, your
company and staff team could help us
open a hospice.
Your chance to win up to £25,000
and support a cause you care
Sign up and join the ECH lottery.
Every week you have the chance to win our
£25,000 jackpot plus many other fantastic
cash prizes, and at the same time you are
helping us raise funds to support our appeal.
The more people play, the more money we receive, so we need
2018 saw the launch of our corporate brochure
focussing on our business supporters, both existing
For every £1 entry, we receive 50p towards our appeal.
Register to play today at
Packed full of information, this is a vital tool for our
appeal and is currently being distributed to our
business supporters. Our fundraisers will be more
than happy to answer any questions you may have
To discuss ways in which you can help our appeal, or to request a copy of the
brochure, please contact our fundraisers
Andrea King - firstname.lastname@example.org
Darren Lane - email@example.com
To dedicate a light on the Christmas Tree growing at our hospice site to the memory of a
loved one, call 01493 718707.
On December 7th, a service to support the appeal will be held at the Minster, Great
Yarmouth, from 5.30pm - 6.15pm. We will be joined by the choir of Northgate Infant
School, who will be singing some reflective and joyous festive songs, to remember loved
ones sadly missed at this time of year.
Dates for your Diary…
Christmas Craft Market - Carlton Colville
Santa’s Grotto - Gorleston
1st, 2nd, 8th & 9th Santa Sky Dive Challenge
Lights of Love dedication at Gt Yarmouth Minster
10th - 16th Christmas Jumper Day
Santa Dash - Gorleston
2019 - A taste of some of the events we have planned...
Charity Golf Day - Gorleston Golf Club
Sky Dive Challenge
East Coast College Dinner
Bubble Rush, Fun for everyone - Lowestoft
Neon Walk - Great Yarmouth Promenade
Brew & Bake
East Coast Hospice Ltd
Sussex Road Business Centre
Charity No: 1129631