East Coast Hospice Newsletter - December 2018


Newsletter - 2018 Issue 13

As our charity continues to grow, our need for volunteers in our fundraising team and also our

expanding chain of charity shops grows. Whether it is helping out at any of our events, running your

own events or getting out and about talking to your friends and community about our appeal, doing

your bit can be very rewarding. It is not only about rattling a tin - but this is just as important!.

Please help us in any way you can to turn our vision of your Hospice into a Reality.

For a chat about volunteering, please contact the office - we would love to hear from you.

Become a Trustee

Charity trustees play a very important role in

making sure that the charity is run in the

interests of the people it is there to support.

They strategically oversee the management

and administration of the organisation.

Being a trustee can be very rewarding. As a

trustee you have the chance to support and

shape the work and strategic direction of an

organisation, and you can make a significant

difference to a cause that matters to you. As a

trustee, you are part of a team and will have

the opportunity to apply your unique skills and

experience while learning from others. Working

closely with a passionate team of people who

have different perspectives is often one of the

most enjoyable aspects of the role.

If you would like to know more about becoming

a trustee, please contact the office.

Retail Volunteer

Our shops are an important part of our

infrastructure which we are building upon to

enable us to run the hospice once it is built.

The income from the shops along with

donations, legacies and other funding avenues

will enable Margaret Chadd House to offer its

services free to all.

If you like interacting with the general public

and have time to give, why not pop in to one

our shops and have a chat with the manager

about volunteering. Any time you can spare,

whether it is a few hours or a whole day, will

help and most certainly be appreciated.

Fundraising & Events Volunteer

It’s not just about rattling tins at

supermarkets! Being a fundraising and

events volunteer means that you get to meet

all sorts of people in all walks of life. You

could be cheering on teams at events,

having pies thrown in your face,

manning stalls, organising your own

fundraising events to name but a few.

If you are an organised

person and have a circle of

like-minded friends, why

not get together and create

a fundraising group in your

community? This could be

anything from a weekly

Bridge Club, Coffee Morning, Bake

Sale...you could become an ambassador for

East Coast Hospice.

Our fundraising

team are always

happy to hear from

you and chat about

your ideas over a

nice cuppa and a


Chairman’s letter

The year has been extremely hard with many challenges, but the charity and its staff have moved forward

towards our goal of building Margaret Chadd House. We made a decision to expand our shops to enable us to

get established as this takes some time.

By the New Year we will have 17 shops. The charity has moved forward in many areas especially with IT, GDPR,

website and social media development.

This summer we were invaded by an encampment of travellers on our site. The experience was, to say the least, mind boggling.

To stand in a field on a pair of crutches in order to issue a Trespass Notice is an experience I hope never to repeat. The verbal

abuse that my staff and I endured from travellers was very distressing.

I am delighted to hear that the Home Office are now looking at new measures so incidents like this are short-lived. The cost to the

charity was unacceptable but onwards and upwards.

In March this year the CCG and the James Paget University Hospital made it abundantly clear that no hospice/palliative care beds

were going on the JPUH site. It is a shame that some members of the public still cannot accept and understand this situation.

The James Paget Trust took over the ownership of the Louise Hamilton Centre in 2013 and to this day how many people know

this? The deception to the public is unbelievable and perhaps, if ‘honesty’ and ‘integrity’ had been put first, the public could have

had their hospice by now. The £1.5M of public money has gone into an NHS Trust which is unfair to the donors and the public at


We own our land and will build Margaret Chadd House on our land. On July 14th 2018, we lost Margaret Chadd and I am

personally very angry that she did not see the hospice built because of people empire building and their own personal agendas.

That can never be said of dear Margaret. Her care for other people was her life’s work but we will fulfil her dream.

Thank you.

Jenny Beesley

Margaret Chadd 1922 - 2018


If you did not know Margaret, you have truly missed something special in your life. This

exceptional lady had integrity, love and compassion and most of all, for Palliative Care.

Her aims and passion to build a hospice in the area had been her goal for many years. I first

met Margaret in 2002 on Palliative Care Committees. She was always very vocal and

passionate. Margaret was adamant we needed an independent hospice on its own site. She

never supported the James Paget Hospital idea and made that very clear.

In 2013 when Margaret asked me to come back, I said I would but only if we followed the

project through to the end. We worked closely on the ethos, feel and environment for both

patient and family. She was very honoured when we decided to name the hospice Margaret

Chadd House. This was after her dedication of over 30-40 years for the Hospice Movement,

going back to the days with her friendship with Dame Cicely Saunders, the founder of the

Hospice Movement.

We owe her so much. Many of our Patrons are her friends who have helped us.

She was always strict on the fundraising reliving her days of fundraising in her

youth. Her wisdom down to the smallest detail astonished people. Margaret

advocated that patient care must come first and her key word was CHOICE.

Margaret was so delighted when the Bishop of Norwich blessed our land and her

friend, the Countess of Euston was also present. The garden was very special to

Margaret. She always said the outside was just as important as the inside. It was

of great joy to her when we opened a shop in Southwold and she always kept her

eye on this shop.

We are on the final push and by the time we build, we will be cost neutral and will

only have the build to pay for. Margaret’s legacy for Palliative Care will go on with

Margaret Chadd House which we hope you can now, and in the future, support us

to complete her dream for the generations to come. Margaret Chadd House is her

legacy. Help us to fulfil her dream for the people of Gt Yarmouth & Waveney.

Those we love don’t go away. They walk beside us every day.

Unseen, unheard, but always near, Still loved, still missed and very dear

Margaret Chadd


C Compassion

With feeling understanding of others

before ones self

H Holistic

All encompassing approach to care as

a whole

O Openness

To be truthful and transparent in all


I Independent

To be free to choose for yourself

C Care

To give a patient love, understanding

and whatever support they need

E Empathy

To have the ability to understand and

share the feeling of another

“ When my life is finally measured…

... in months, weeks, days, hours.

I want to live free of pain, free of indignity, free of fear,

free of loneliness.

Give me shelter, give me your hand.

Give me your care, your understanding, give me your


Then let me go peacefully, and help my family to


(Anonymous Prayer found at Hospice House, Williamsburg, VA, USA)

Providing complementary therapy

treatments in the comfort of your

own home

We are delighted to be able to offer complementary therapies in the community to patients who have

been diagnosed with a life-threatening condition. This is thanks to a team of qualified complementary

therapists who are donating some of their time for free and will visit patients in their own home.

These therapists will be led by Mary Pretswell MFHT, who has 25 years’ experience in complementary


Patients will be offered 4 free treatments, in order to experience the benefits that therapies can give.

A full patient/therapist consultation will be held to decide on the most appropriate and beneficial

treatment. The therapies available are:

Aromatherapy. This uses aromatic plant

extracts with therapeutic properties,

applied through the skin to help relieve

pain, swelling and other health problems

creating a feeling of relaxation and calm.

Reiki. A gentle, non-invasive treatment

that balances the energy flow within the

body to help the body’s systems work

better to give a feeling of wellbeing and


Mary Pretswell MFHT

Complementary Therapist

Trustee, East Coast Hospice

Reflexology. Works on the feet or the

hands to stimulate the body’s reflexes in

order to rebalance the body’s systems,

enabling them to work better and improve

general health bringing about a feeling of

uplift and calmness.

Massage. Improves the circulation and

muscle tone, improving the lymphatic

system and helps improve mobility.

“My therapist is very good explains every thing to me. It is

good I can have different treatments that are explained to me.

If I could I would have Mary as my personal therapist.”

- Hazel

“Most professional but very friendly, put

me at ease straight away.” - Tracy

“Before Chris came round, I had a really bad

back ache, and my feet were swollen. After

having massages my feet are nearly back to

normal and my back is OK. Having Chris

round every fortnight to keep on top of the

problem.” - Michael

We have never asked the CCG for money. When built, we will

have to go down the procurement route like everyone else.

(‘Independent Hospice’ means what it says, and we are trying to

achieve this. We want to be as independent as we can.)

We have nothing to hide.

ECH is not doing anything

different than any other



Tapping House took 30 years to build –

did they have this persecution?

Tapping House built an 18-bed unit but only 7-9 beds are in

use. The CCG promised funding in writing, then withdrew.

Priscilla Bacon House (new (NHS?) hospice) wants

to build a 24-bed unit.

Priscilla Bacon Lodge is totally NHS funded and

has 16 beds. Has the CCG promised continual

funding, but do they know how much this is going

to cost!

St Nicholas Hospice – 12 bed-unit - had a large proportion

(£330k) of their funding withdrawn by the CCG last year

Margaret Chadd House will encompass a 10 bedded specialist palliative care unit with day care.

Saved £2m+ on design

Saved VAT on build

Saved on Planning – did it ourselves

Bought our own land – 7.54 acres

3 archaeological digs – all completed and paid for

Easement has been granted and is due to commence

Proper build – NOT a design and build

Fixed price contracts agreed with all professional services working on project

Architect, Quantity Surveyor, Mechanical Engineers, Structural Engineers, Building Control etc.

No hidden costs.

ECH do not hide behind the NHS

Business & Community Support

2018 has been a fantastic year for the fundraising team and we have introduced lots of

new events to our calendar as we push forward in our fundraising campaign to ‘Raise

the Roof’ of Margaret Chadd House.

We’ve had so much support this year and a few

lines just isn’t enough space to include everything,

so here’s just a few of our fundraising events. You

can read about our inspirational fundraisers and

their achievements on our website.

We’ve had 8 ‘Brave and Bold’ recruits taking to the skies 13,000 ft up

above Beccles in tandem skydives to raise over £5000. What an

amazing achievement!

Our ‘Light Up the Night’ Neon Walk set the Great Yarmouth Seafront

all a ‘GLO’ in July when a small army of neon clad entrants joined

together and walked in memory of loved ones.

Any one for golf? Gorleston Golf Club was the venue of choice for our

first ever Charity Golf Day in September with our main event sponsor

Morgan Sindall. Local companies supported the day with teams of four

to enjoy a day on the fairways trying to avoid the fun forfeits along the way. Additional

support came from Robinsons VW Lowestoft when they offered a car as a fabulous

‘Hole in One’ prize with holes on the course very kindly sponsored by local companies.

A sumptuous carvery dinner was served followed by an auction and the day collectively

raised £6700 for our appeal.

Our festive calendar is ‘Full of Fun for Everyone’ - we have a

Christmas Craft Market; Santa’s Grotto and our East Coast

Santa Dash is back after a very successful first year. Entries are

‘Snowballing’ in for our 2K family fun run and 5K chip-timed

race. Whether you choose to walk, skip or run there’s something

for everyone so it’s time to get ‘Santa Suited and Booted’ and

register your place at this year’s event.

The ‘Lights of Love’ appeal returns for the month of December.

We invite the community to join with us and remember loved

ones during the festive period by dedicating a light on our

Christmas tree at the hospice site with a donation. A service to support the appeal will

be held on 7 th December from 5.30 - 6.15pm, at the Great Yarmouth Minster. We

cordially invite you to join us with the Northgate Infant School Choir who will be singing.

There is so much more planned for 2019 - do please keep a look out on our website

and social media pages for more information so you can pop the dates in your diary.

We are always very grateful for volunteer support and it would be great if you could

give spare some time to join us at our FUN-draising events.

There are many ways you can help with the build and specialist equipment for

the Hospice. Your support could help fund a syringe driver, to assist with pain

control, to the build itself.





Over bed table;

Syringe driver

Hoist Chair;

Bed Settee

Bath; Shower Trolley;

Neurological couch

Garden - planting,

furniture, landscaping




Equip a bedroom,

Physio or Occupational Therapy


Equip the

Day Care Unit

Medical diagnostic equipment

for the hospice

£1 million Build a wing of the hospice!

When people have passed way, we forget how they died as there is nothing to

remind us because our loved one or friend has gone.

With your support, we can move closer to building the hospice to provide

specialist care for patients and their families living with a life-limiting illness.

Your school, college, office or business can help by raising funds to purchase

the equipment needed for the hospice. Our fundraising team can meet you

and discuss ways in which you can help us.

We aim to ensure that every moment counts, however short.

Over bed hoist


These are just examples of some of the items you could help us with.

We are happy to discuss other items with you.

Retail Update

Wow what an amazing year the retail shops have had.

Four new shops opening this year alone in Beccles, Leiston,

Norwich and Watton with 2 more still to come in Holt and

Saxmundham. Also coming soon our new eBay shop so

watch this space.

I am thrilled that we were able to relocate in Beccles and

the shop has been well received. When our Saxmundham

shop opens, we will be able to sell more furniture.

The charity has come on in leaps and bounds since I started

over four years ago. We only had 7 shops and now we have

14 soon to become 17. We are well on our way to achieving

our goal of having 30 shops.

The shops are the face of the charity and are vital for

getting us known in and around Norfolk and Suffolk. They

are also the ideal place to come and find out more about us.

We pride ourselves on the fact we only sell donated items

given to us by you the general public and not buy new

goods like so many other charities. Please do continue to

support us and donate your pre-loved items.

Lastly I would like to say that the shops can not run without

the help of volunteers, so if you can spare a few hours then

why not pop along to your local ECH shop and speak to the

manager about how you can help us.


Retail Director


NR13 3DY

01493 751444


IP15 5AB

01728 454466


NR17 2AB

01593 451565


NR34 9HD

01502 471640


NR35 1AB

01986 892488


NR30 5BU

01493 728321


NR31 6RG

01493 665554

Gt Yarmouth

NR30 1PB

01493 856690


IP16 4EL

01728 832167


NR33 0BB

01502 531769

North Walsham

NR28 9BS

01692 403781



01603 626593


IP18 6AB

01502 724250


IP25 6AH

01953 885016

Business Supporters

As we embark on our big push, we are seeking the support of businesses to commit

to raising funds over the duration of our appeal. Whether you are a small, medium or

large business, we would like you to join other companies to create a Norfolk &

Suffolk network to help open a hospice providing care, peace and dignity for those

with incurable illnesses, with support for their families, in your community.

We are very grateful to the businesses

who have supported us this year and all

those who have continued to support our

appeal. Your business could be part of the

network of businesses who are helping to

raise funds to build and equip Margaret

Chadd House. Whether you choose to take

part in our events and challenges, or take

up your own fundraising goals, your

company and staff team could help us

open a hospice.

Your chance to win up to £25,000

and support a cause you care


Sign up and join the ECH lottery.

Every week you have the chance to win our

£25,000 jackpot plus many other fantastic

cash prizes, and at the same time you are

helping us raise funds to support our appeal.

The more people play, the more money we receive, so we need

your support.

2018 saw the launch of our corporate brochure

focussing on our business supporters, both existing

and potential.

For every £1 entry, we receive 50p towards our appeal.

Register to play today at


Packed full of information, this is a vital tool for our

appeal and is currently being distributed to our

business supporters. Our fundraisers will be more

than happy to answer any questions you may have

about this.

To discuss ways in which you can help our appeal, or to request a copy of the

brochure, please contact our fundraisers

Andrea King - andrea.king@eastcoasthospice.org.uk

Darren Lane - darren.lane@eastcoasthospice.org.uk


To dedicate a light on the Christmas Tree growing at our hospice site to the memory of a

loved one, call 01493 718707.

On December 7th, a service to support the appeal will be held at the Minster, Great

Yarmouth, from 5.30pm - 6.15pm. We will be joined by the choir of Northgate Infant

School, who will be singing some reflective and joyous festive songs, to remember loved

ones sadly missed at this time of year.



Dates for your Diary…

Christmas Craft Market - Carlton Colville

Santa’s Grotto - Gorleston


1st, 2nd, 8th & 9th Santa Sky Dive Challenge


Lights of Love dedication at Gt Yarmouth Minster

10th - 16th Christmas Jumper Day


Santa Dash - Gorleston

2019 - A taste of some of the events we have planned...







Charity Golf Day - Gorleston Golf Club

Sky Dive Challenge

East Coast College Dinner

Bubble Rush, Fun for everyone - Lowestoft

Neon Walk - Great Yarmouth Promenade

Brew & Bake

Contact Us

East Coast Hospice Ltd

Sussex Road Business Centre

Sussex Road


Great Yarmouth

NR31 6PF

01493 718707


Charity No: 1129631



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