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in Moscow are offering fellow<br />
GEM Movers a 2% discount on their<br />
second shipment.<br />
Exclusively Stronger Together!<br />
Network Magazine - <strong>Issue</strong> 10 - First Impressions
www.frontlinerelo.com<br />
GEM Registered Office - Dubai, Bahrain<br />
#FrontlineRelocations<br />
#ServicesUnlimited<br />
#PackersMovers<br />
2 Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com
Contents<br />
4......................................A Note from the Team<br />
7-8...........................................Industry News<br />
11-12................................Featured Mover<br />
14-15................Marketing Movements<br />
16............................New Members<br />
18.........................Featured City<br />
20-21...........Moving Matters<br />
22......................Mover Needed<br />
24-25......................From Our Blog<br />
26..................................Member News<br />
Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com 3
A Note from the Team<br />
As the month of May draws to a close, we are happy to present issue 10 of the GEM Movers’<br />
Magazine. It is co<strong>min</strong>g up to twelve months since we launched as an exclusive group dedicated to the<br />
removal industry. The time has flown by and I feel that we have achieved a lot in that time!<br />
It has been an extremely busy month for Global Exclusive Movers’ Network (GEM) as we have<br />
added a lot of new members in some fantastic locations. As I have said before, with exclusive groups<br />
(one member per city) the speed of growth tends to be steady and then suddenly it takes off! I truly believe<br />
that this is happening now. We look forward to seeing how the next couple of months transpire as<br />
I am sure we will be adding companies on almost a daily basis soon.<br />
The topic of this month is ‘First Impressions’. This is a pretty important topic when it comes to the<br />
removal and relocation industry. Your customers meet your packing team first hand and they should always<br />
be well presented, polite and work neatly. We must remember that we are handling our customers<br />
valued possessions. First impressions do not only stop there however! It involves your branding, social<br />
media posts, phone manner, website and email communications. We will talk about this in a blog post<br />
later in this issue.<br />
As for marketing, we have covered all important marketing tools in previous editions and in this<br />
month’s edition, we would like to talk about, ‘Marketing Your Successes’. This is obvious to everyone<br />
but is rarely done and by not doing it, companies are missing out on a huge marketing tool. Successes<br />
should be marketed by using all of the marketing tools we have previously talked about.<br />
These marketing tools should be used by all companies large and small as they are essential,<br />
especially as the moving industry is beco<strong>min</strong>g more and more digitally savvy each year. Implementing<br />
marketing campaigns we have covered previously is relatively easy and low-cost. Please take a look at<br />
previous editions of the GEM Movers’ Magazine and see how you can make marketing successful for<br />
you.<br />
We would also like to wish all Muslims across the globe a happy Ramadan. Once you read this<br />
edition of the GEM Movers’ Magazine, many of you would have been fasting from sunrise to sunset for<br />
almost a month now and will be looking forward to the Eid El-Fitr holiday to celebrate the end of this holy<br />
month.<br />
Since issue 9 of the GEM Movers’ Magazine, we have welcomed the following companies to the<br />
group:<br />
MoveArtis – Budapest, Hungary<br />
Intermover Moving and Relocation Services – Sarajevo, Bosnia and Herzegovina<br />
A1 Global Logistics Services – Manila, Philippines<br />
Square One Relocations – London, UK<br />
Panama Moving Solutions – Panama City, Panama<br />
Infinity Pack & Ship – Jerusalem, Israel<br />
Sterdts Pty Ltd – Johannesburg, South Africa<br />
I think that you will agree that this is pretty impressive! Are you interested in beco<strong>min</strong>g a member<br />
of Global Exclusive Movers’ Network? Please remember that we are strictly one member per city, so if<br />
you are interested in beco<strong>min</strong>g a GEM Mover APPLY TODAY!<br />
GEM – Exclusively Stronger Together!<br />
4 Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com
In France and abroad, Activmoving brings you<br />
its expertise for a tailor-made service combining<br />
comfort and security, in order to accomplish a<br />
seamless international move, and lay the<br />
successful foundations of a new life.<br />
By boat, by road or by plane, Activmoving relies<br />
on a network of international partners woven over<br />
the years with specialists to offer you a<br />
tailor-made move.<br />
All or our sevices offer a complete door-to-door<br />
removal with complete peace of <strong>min</strong>d!<br />
+33(0)4 82 33 71 28<br />
contact@activmoving.com<br />
www.activmoving.com<br />
#MovingToFrance #MovingFromFrance<br />
#InternationalRemovalService<br />
Cost effective. Fast. Reliable.<br />
www.eagletransgroup.com<br />
By Land<br />
From Bangor to Baja, Seattle<br />
to Sarasota, our<br />
cornerstone division of<br />
blue and yellow striped<br />
tractor-trailers is committed<br />
to providing reliable<br />
transportation for all of<br />
your interstate commerce<br />
needs. Let Eagle Van Lines<br />
help you keep your global<br />
mission on track.<br />
By Sea<br />
Thanks to our international<br />
network of FIDI<br />
accredited partners and<br />
access to the most<br />
affordable rates today’s<br />
ocean carriers have to<br />
offer, you can rely on Eagle<br />
Van Lines to guarantee<br />
smooth sailing to keep your<br />
global mission on track.<br />
By Air<br />
With 87,000 flights per<br />
day over the United<br />
States alone, don’t let the<br />
opportunity for fast transit<br />
of your goods fly right by.<br />
Let Eagle Van Lines land<br />
you the right flight for your<br />
shipping needs and keep<br />
your global mission on<br />
track.<br />
Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com 5
SWIFT is a complete one-stop logistics solutions partner commited to ensure<br />
our customer’s needs for world class shipping, logistics and supply chain,<br />
warehousing needs. We can assure you of a reliable, rapid and flexible personal<br />
service that will encompass all of your shipping needs.<br />
www.swiftfreightintl.com<br />
International Relocation<br />
Domestic Relocation<br />
Fine Arts & Exhibition<br />
Vehicle Relocation<br />
Office & Industry Relocation<br />
Storage & Warehouse<br />
info@servilerelocations.com<br />
www.servilerelocations.com<br />
6 Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com
Industry News<br />
The Pentagon is Rushing to Outsource Military Moves<br />
The Defense Department has decided to move forward with outsourcing its military moving process<br />
and this is upsetting people in the moving industry. U.S. Transportation Command has requested to hire a single<br />
company to manage the system responsible for permanent-change-of-station<br />
moves. The Department of Defense<br />
(DoD) plans to issue a request for bids by June 21 and award<br />
the contract by Jan.1, 2020. This contract could be worth more<br />
than $3 billion.<br />
However, members of IAM and AMSA want Congress<br />
to require the DoD to create a working group to study the<br />
measure before it goes any further. Charles White, the IAM<br />
President, views these fast changes as a risky move as he is<br />
not sure any single company can handle this contract.<br />
This all comes after the military families reported multiple problems with their moves, including loss,<br />
breakage, theft, and lengthy delays. TRANSCOM reported that 10% of families had moving problems in 2018 and<br />
105,000 military family members called for improvements to the system.<br />
We at Global Exclusive Movers’, hope that Eagle Transgroup gets a shot at the bidding! The request for<br />
proposal will be listed on the government contracting website FedBizOpps.<br />
Story credit: Patricia Krime @ Military.com<br />
Zimbabwe Sells Elephants to Dubai and China<br />
Zimbabwe sold more than ninety elephants in a deal for $2.7 million to Dubai and China. Profits from<br />
this sale will be used to support conservation of its currently overflowing elephant population. Low water<br />
levels have resulted in extra costs to use borehole water when there is a drought. Currently, Zimbabwe has<br />
85,000 elephants, but the country can only sustain<br />
55,000. Farmers are complaining that the elephants<br />
are destroying crops. The elephants are<br />
also killing people in attacks and many locals can’t<br />
afford to treat injuries from an elephant attack.<br />
So, ninety-eight elephants were sold for prices<br />
between $13,500 to $41,500 each and airlifted to<br />
parks in China and Dubai.<br />
The sale of Zimbabwe elephants will continue<br />
to outside countries to decrease the population.<br />
We hope Frontline Logistics gets a ton of<br />
business from any future Dubai elephant deliveries!<br />
This is a possible opportunity for all of our<br />
members who do pet relocation.<br />
Story credit: AfricaNews.com<br />
Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com 7
Industry News<br />
A New Capital for Indonesia<br />
President Joko Widodo recently decided to move Jakarta, Indonesia’s capital city, to a new location. The<br />
location has not yet been decided, but it will most likely be off of the country’s main island of Java.<br />
The move is being planned because of struggles<br />
with pollution, traffic gridlock, and that the city is rapidly<br />
sinking with almost half of its area currently below<br />
sea level. It is predicted that 95% of North Jakarta will<br />
be submerged by 2050. With a population of over 140<br />
million people, the city is over-crowded and the capital<br />
moving should bring some relief.<br />
This will be a massive project that could take up<br />
to 10 years, according to the planning <strong>min</strong>ister. With<br />
proper planning and implementation, this could be a<br />
huge success for the country. Another perk is the opportunity<br />
for our GEM Mover, Kelly’s Express. We know<br />
this will bring them many embassy, home, and business<br />
relocations.<br />
Story credit: NPR<br />
International & Local Moves<br />
Relocation & Immigration<br />
Office Moves<br />
Quotes at sarajevo@intermovebosnia.com<br />
+387 63 377 562<br />
INTERMOVE<br />
Moving & Relocation services<br />
Est. 1996<br />
8 Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com
ABOUT COMPANY<br />
Kellys Express is Indonesia’s leading<br />
Moving and Mobility provider based<br />
in Jakarta. We have moved client’s<br />
personal belongings all over the world<br />
and our reputation and commitment to<br />
service is first class.<br />
Whether you are a large<br />
organisation, an expat<br />
relocationg or even<br />
moving locally, we can<br />
always help you.<br />
We think outside the box!<br />
Local<br />
Moves<br />
Office<br />
Relocation<br />
Secure<br />
Storage<br />
International<br />
Moves<br />
Global<br />
Mobility<br />
Services<br />
Special<br />
Products<br />
WHY CHOOSE<br />
KELLYS EXPRESS?<br />
At Kellys Express we know that our<br />
client deserves the best. When it<br />
comes to the services we provide, our<br />
experience allows us to give you the<br />
best door-to-door service. When you<br />
entrust us with your precious possessions,<br />
you will be sure that you have<br />
placed them in the best hands<br />
anywhere in the world.<br />
WWW.KELLYS-EXPRESS.COM<br />
Male, Maldives<br />
We offer you the best removal<br />
and storage solutions for<br />
individuals and businesses. We<br />
work in partnership with<br />
International removal<br />
companies to ensure your<br />
move is professional and<br />
seamless no matter where you<br />
move to.<br />
Our services include:<br />
International Moves<br />
Domestic Moves<br />
Office/Household Moves<br />
Secure Storage<br />
Vehicle Transfer<br />
Insurance<br />
www.ologline.com<br />
Email: waheed@ologline.com<br />
Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com 9
GEM Registered Office -<br />
Johannesburg, South Africa<br />
GEM Registered Office -<br />
Panama City, Panama<br />
10 Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com
Featured<br />
Mover<br />
Sarajevo,<br />
Bosnia & Herzegovina<br />
Dinić Ivan<br />
Q: When did you get involved in the removal industry?<br />
1996.<br />
We became involved in the removals industry in<br />
Q: What do you feel is the biggest problem in the removal<br />
industry right now?<br />
Q: What made you become involved in removals?<br />
We were attracted to removals because of a deficiency<br />
of relevant companies in the Balkan region, and<br />
also because of a growing need for moving services. Also,<br />
the issue of trying to bring the world trends and to become<br />
a part of the world moving community played a big part<br />
in our decision to become a moving and relocation company.<br />
We feel that biggest problem in the removals community<br />
is a lack of professionalism and reputations that<br />
cause the market to be very unstable. Also, clients are<br />
seeking services from non-competetive companies that are<br />
lowering our short and long-term goals.<br />
Q: What attracted you to our new exclusive network?<br />
We were attracted to GEM because of its exclusive<br />
membership that is a sign that the company cares about<br />
its reputation and professional rates for its members.<br />
Q: As a Global Exclusive Movers’ Network Committee<br />
member, how would you like to steer the network<br />
and what can we as management do in the co<strong>min</strong>g<br />
months to make us a stronger group?<br />
As a member of GEM, we are looking for an exchange<br />
of knowledge and experience between members<br />
through GEM meetings and a reversible attitude<br />
through the GEM website and others platforms.<br />
Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com 11
Q: Outside of work, what<br />
are your interests and hobbies?<br />
My interests are traveling, motorcycles, & writing<br />
literary and theoretical texts.<br />
Q: What would you like to say to your fellow members<br />
in one sentence?<br />
We would like to say to our fellow members that<br />
we are honoured to be part of GEM and that we are looking<br />
forward to collaborating and to sharing our experience<br />
with them.<br />
Q: If a company is reading this and thinking of joining<br />
GEM, what would you like to say to them?<br />
Q: What problem in the industry do you think GEM<br />
is working to solve?<br />
In our opinion, GEM is working to solve a problem<br />
of reputation and professionalism in the industry<br />
because its exclusive attitude toward industry set GEM<br />
apart from all the rest of the moving community as a<br />
group that cherish close contacts between companies.<br />
We would like to say to potential members that<br />
GEM is an excellent opportunity to increase your business<br />
contact list with exclusive companies with excellent reputations<br />
and also to exchange experiences from all over the<br />
world and, thus, working on your business growth.<br />
Q: What do you look for in an overseas company before<br />
you agree to work with them?<br />
We are seeking a company that is proactive, professional<br />
and has transparent ways of doing business.<br />
Q: What has been the highlight of your career so far?<br />
The highlights of our careers are numerous, such<br />
as moving numerous embassys in the BiH (Bosnia &<br />
Herzegovina) and numerous relocation services for many<br />
international organisations, such as MMF, UN, OESC,<br />
Philip Morris etc.<br />
12 Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com
Member Contest<br />
100 USD off of your next renewal<br />
The Global Exclusive Movers’ Network (GEM) team is happy to announce our latest<br />
member competition. This month’s competition can save you money on your next renewal.<br />
All you have to do is print the GEM Logo and take a picture of it in front of a famous landmark<br />
near you and then post it on the Global Exclusive Movers’ Network Facebook page!<br />
Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com 13
Marketing Movements<br />
Marketing Your Successes<br />
In previous editions of the GEM Movers’ Magazine,<br />
we have laid out a number of methods of achieving<br />
marketing perfection. Our aim when giving marketing<br />
advice has always been to make it easy to implement<br />
and cost effective to carry out. No idea we have put<br />
forward is a new marketing tool but all are essential<br />
in the moving industry. However, there is something<br />
that moving companies seem to fail to continue when<br />
it comes to marketing and that is marketing their success!<br />
Marketing your success<br />
or your achievements is crucial in<br />
building confidence in your business.<br />
It also creates a great first impression<br />
for any potential customer<br />
that stumbles across one of your<br />
marketing success campaigns when<br />
they are looking for a mover. But,<br />
what successes and achievements<br />
can movers market? It is easy, with<br />
every move comes a success and all<br />
you have to do is tell someone about<br />
it!<br />
The first, is testimonials<br />
from satisfied customers. In last<br />
month’s edition, we talked about<br />
the harm a bad review can do and<br />
how you must act fast to answer any<br />
bad reviews. The same is true, acting<br />
fast that is, about a good review.<br />
It amazes me to see when looking<br />
at companies, in any industry, that<br />
good reviews are just left to sit on a<br />
Google review page without being<br />
mentioned anywhere on their social<br />
media or website. This is a waste of<br />
a fantastic marketing opportunity.<br />
Maybe after each move, encourage<br />
happy customers to leave a review<br />
about the job you did. This can be<br />
featured on your website and shared<br />
on all social media channels that<br />
you use. Just remember that when<br />
you do this to maintain your brand<br />
consistency and brand recognition.<br />
Next comes celebrating your<br />
milestones and letting others know<br />
that your company is moving forward.<br />
No matter what your milestones<br />
are, be sure to inform your<br />
marketing team to announce them<br />
whatever they may be, when they<br />
happen.<br />
Celebrating your employees’<br />
successes is another great marketing<br />
opportunity as this brings value to<br />
your team and credibility to your<br />
company. Just as we at GEM love to<br />
celebrate and announce successes<br />
achieved by our members, it is also a<br />
great opportunity for you to do this<br />
with your employees. Be it a new<br />
safety course or packing se<strong>min</strong>ar<br />
one of your employees has achieved<br />
or attended, it is worth a mention<br />
as it brings positive attention back<br />
to you as a company and gets your<br />
name out there. These successes in<br />
your workforce reflect positively on<br />
your company and encourage people<br />
to use your moving services over<br />
those of your competitors.<br />
Another great marketing<br />
your successes topic is letting people<br />
know about your moves. Everyone<br />
within our industry or outside,<br />
14 Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com
gets immediately engaged when they<br />
read about an interesting move. This<br />
is a great way to show your prowess<br />
as a mover. Use it! It works!<br />
In life, it is true, nobody likes<br />
a bragger. It gives off a sense of arrogance<br />
and an inflated ego. However,<br />
this is not the same for business. You<br />
want to showcase your services and<br />
show you are proud of your team.<br />
You want to stand out from your rivals<br />
and show that your moving service<br />
is seamless from door-to-door.<br />
As an individual, this can get you<br />
shunned, but as a business it gets<br />
you inundated with inquiries and<br />
interest in your services.<br />
As with everything, there is<br />
no point doing it if you don’t do it<br />
correctly. You do not want people<br />
looking at your ‘Marketing Your<br />
Successes’ implementation and feeling<br />
confused. You have to remember<br />
the below:<br />
Brand Consistency - Brand<br />
Recognition - Brand Identity –<br />
Brand Maintenance<br />
Then from there, implement your<br />
successes by using any of the marketing<br />
tools that we have talked<br />
about in previous editions.<br />
Marketing your successes<br />
gets you one step closer to marketing<br />
perfection! Please remember to<br />
use this publication, The GEM Movers’<br />
Magazine, as an outlet for your<br />
marketing campaigns. This publication<br />
is free, to be included for<br />
all GEM Movers. Maybe it is about<br />
time for you to take your marketing<br />
to the next level and become a GEM<br />
Mover!<br />
Exclusively stronger together!<br />
#BeExclusive<br />
#GEMmover<br />
Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com 15
New Members<br />
A1 Global Logistics Services Co. - Manila, Philippines<br />
Panama Moving Solutions - Panama City, Panama<br />
InfinityPack & Ship - Jerusalem, Israel<br />
Sterdts Pty Ltd - Johannesburg, South Africa<br />
16 Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com
With Global Exclusive<br />
Movers’ Network,<br />
you are not a name on a<br />
list of many in your city; you are<br />
an exclusive GEM Mover!<br />
It will just be you!<br />
Apply now online<br />
www.globalexclusivemovers.com<br />
It only takes 2 <strong>min</strong>utes!<br />
Exclusivity<br />
Complete exclusivity in<br />
your city. Any business<br />
generated in the<br />
network in your city<br />
comes straight<br />
to you!<br />
Low Fees<br />
Only 595 USD<br />
for the first<br />
year<br />
Marketing Advice<br />
To help you reach marketing<br />
perfection! We<br />
offer marketing advice<br />
that is relative to the<br />
removals industry.<br />
Exposure<br />
To new customers<br />
and new potential<br />
partners. As a member,<br />
you get access to<br />
our audience through<br />
our monthly magazine!<br />
Unlimited<br />
Advertising<br />
At no extra cost in<br />
the monthly GEM<br />
Movers’ Magazine.<br />
Distribution to over<br />
2,000 readers.<br />
Calling all GEM Committee Members!<br />
When charities meet their goals, we need to select a new charity. For the next year,<br />
which charity would you like GEM to support?<br />
Email answers to: info@globalexclusivemovers.com<br />
Seeds and Support for School<br />
Gardens Worldwide<br />
School gardens<br />
GlobalGiving Project of the<br />
Month Club<br />
E v e r y<br />
grow<br />
m o n t h<br />
vegetables<br />
Globaland<br />
also<br />
Giving will<br />
grow future<br />
select a<br />
leaders to<br />
different innovative,<br />
counter hunger<br />
and poverty<br />
high-impact<br />
in their<br />
project as<br />
communities. SPI programs give vegetable<br />
seeds for 20+ vegetable varieties. SPI’s partner<br />
schools become hubs for providing seed, seedlings,<br />
and training to kids’ families. With your<br />
help, we’re growing gardens in 9 countries in<br />
2019! If this project reaches its goal, we will need<br />
to vote again before the year is over.<br />
the project of the month. All donations to this fund<br />
during that month will go to this project. Here are<br />
examples of the charities previously donated to:<br />
Provide Quality Education to 15000<br />
Amazon Children<br />
Help Protect Endangered Bandicoots<br />
Help Women by Providing Tailor Training<br />
Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com 17
Featured City<br />
Abuja - Nigeria<br />
As a capital city, Abuja is relatively new. It is a planned city that was basically made to take the stress<br />
of Nigeria’s previous capital, Lagos. However, since its planning and announcement as the new capital<br />
in 1991, growth has been far but slow and it is now considered to be one of the fastest growing<br />
cities in the world and cemented the top spot as the fastest growing city in Africa! Being the political<br />
and ad<strong>min</strong>istrative hub of Nigeria, it also attracts it fair share of global meetings and diplomats. OPEC<br />
and The Economic Community of West African States both call Abuja home with most countries also<br />
basing their embassies and consulates here.<br />
Photo Credit: Connect Nigeria<br />
Abuja has attracted a number of well-known<br />
multi-nationals which can be found in the principal<br />
business district know as Central District. Also<br />
present are numerous international aid agencies.<br />
For decades Nigeria attracted oil companies and<br />
foreign oil experts however, as this sector has<br />
slowed, Nigeria has diversified into <strong>min</strong>erals, agriculture<br />
and manufacturing. This economy diversification<br />
is essential if Nigeria is to break clear<br />
from its reliance on oil. Initiatives are under way to<br />
boost exports and bring in more foreign exchange<br />
and the government are looking wisely at <strong>min</strong>erals,<br />
agriculture and manufacturing to do this.<br />
Another boo<strong>min</strong>g sector in Abuja is the<br />
building and real estate business and this too is<br />
attracting a lot of foreign as well as local investment.<br />
It is also a big employer!<br />
With the growth of Abuja not looking to<br />
slow down any time soon, it is imperative to have<br />
a trusted mover in Abuja. Thankfully, in Global Exclusive<br />
Movers’ Network (GEM), we have just the<br />
mover!<br />
International Schools in Abuja<br />
Aduvie International School - www.aduvieinternationalschool.org/<br />
Efab International School - http://efabintlschool.com<br />
Grace Garden International School - www.gracegardenschools.org/college/index.php<br />
The Centagon International School - https://tcisabuja.ng/<br />
Whiteplains British School - https://wbsedu.co.uk/<br />
Mumtaz International School - www.mumtazinternationalschool.com<br />
The Regent School Abuja - http://regentschoolabuja.com/primary/<br />
Eaglenet Logistics Services Ltd was founded in 2009 and have handled moves for the US Government,<br />
including a 4000 sqm warehouse move in 2013. They are the company of choice for any move<br />
in Abuja.<br />
18 Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com
Offering solutions to our customers,<br />
we always put focus on reliability and<br />
flexibility!<br />
GEM Registered Office -<br />
A Division of M&TM Freight | Moscow, Russia<br />
Services:<br />
Household Goods<br />
Diplomatic moves<br />
Packing, unpacking, same day debris removal<br />
Heavy items handling<br />
Shipment insurance - hhg/car<br />
Storage weekend & overtime surcharge<br />
Carpentry, plumibing, electrician, maid service<br />
Car, motorcycle, boat transportation<br />
Pets / Plant relocation<br />
Visa and immigration support<br />
House / Apartment search<br />
www.mtmfreight.com<br />
info@mtmfreight.com<br />
Contact Us<br />
+234 (0) 803 786 0962<br />
+234 (0) 803 230 5287<br />
+234 (09) 291 8103<br />
info@eaglenetnigeria.com<br />
Our Services<br />
* Special Packing techniques for high value fragile items<br />
* Expert Advice on Shipping and Custom restrictions<br />
* Supply of Treated Lift Van & Wooden Crates<br />
* Best Network of Agents all over the world<br />
* Special Trained packing professionals<br />
* Safe and on time delivery of goods<br />
* Export of goods to any destination<br />
* Household & Office Removals<br />
* Supply of Packing Materials<br />
* Door to Door Services 24/7<br />
* General Logistics Service<br />
* Covered Truck Services<br />
* Import Clearance<br />
* Trailer Services<br />
Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com 19
Moving Matters<br />
The Important First Impression...<br />
Done for Less Than $100<br />
to a weary traveller. Typically,<br />
the basket includes basic items<br />
such as coffee, milk, bread, cereal,<br />
fruit, as well as specialized<br />
items required or preferred by<br />
It is often said that you only get one chance to make<br />
a first impression. Although they aren’t necessarily a reliable<br />
indicator of what’s to come, good first impressions<br />
will contribute to a more positive outlook. The best part is<br />
that you don’t have to spend a lot to impress. In fact, we<br />
suggest something already tested at the VIP level that can<br />
easily be extended to other groups.<br />
Settling-in services are<br />
used in part to manage first impressions.<br />
They are commonly<br />
provided to families as they arrive<br />
in a new destination, whether<br />
domestic or international.<br />
Most will be offered a half-day<br />
orientation tour of the local area<br />
allowing the transferee to focus<br />
more quickly on his or her new<br />
assignment.<br />
When it comes to VIP’s<br />
(executives or other high-profile<br />
individuals), organizations tend<br />
to provide more personalized attention.<br />
More often than not, arrival<br />
at a new destination begins<br />
with temporary accommodation<br />
and many companies arrange<br />
to have groceries waiting in the<br />
unit, providing welcome relief<br />
the individual. The tired VIP can<br />
then rest rather than rush back<br />
out in search of a shop. What<br />
better way to say: “We know it’s<br />
been a long and stressful journey,<br />
so put your feet up for a bit<br />
and relax.”<br />
Why not consider providing<br />
grocery baskets to a wider<br />
group, if not to all transferees?<br />
The low cost of providing<br />
these items is far outweighed<br />
by their perceived value. Individuals<br />
sense that the company<br />
cares and wants the relocation<br />
to start off on the right foot. This<br />
is a simple and inexpensive way<br />
20 Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com
to dampen negative thoughts<br />
that start to fester in a tired and<br />
cranky traveller’s <strong>min</strong>d.<br />
It’s a simple process.<br />
Once a relocation assignment<br />
is accepted, the counselor collects<br />
relevant information about<br />
the assignee and family during<br />
the initial interview. Then, when<br />
It won’t guarantee that everything<br />
will run without a hitch, but<br />
Article Written By:<br />
Ward O’Farrell<br />
Consultants Inc.<br />
it will make things seem brighter<br />
to both the transferee and the<br />
organization…without breaking<br />
the bank.<br />
http://www.wardofarrell.com<br />
travel plans are arranged, the<br />
basket is tailored to their needs,<br />
e.g., breakfast food, coffee and<br />
tea, if arriving at night, or snacks<br />
and beverages, if arriving with<br />
children in the afternoon. The<br />
items can be limited to the basics<br />
or, depending on the organization’s<br />
desire to please, personal<br />
touches can be added to<br />
reflect dietary preferences, such<br />
as gluten-free items or a child’s<br />
favourite cookies. Families may<br />
also appreciate being able to try<br />
a few local delicacies or finding<br />
trinkets for the kids and a chew<br />
#Intermark<br />
#IntermarkMoving<br />
#MovingToAzerbaijan<br />
toy for the dog. There’s much<br />
room for creativity.<br />
A positive first impression<br />
sets the tone for a relationship.<br />
Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com 21
New York<br />
Exclusive Mover<br />
Needed<br />
New York is truly one of the world’s greatest<br />
cities. When you hear its name, you think<br />
immediately of culture, fashion, shopping and<br />
the mighty trading companies of Wall Street.<br />
The Big Apple is home to over 8.6 million people<br />
and is a melting pot of different cultures.<br />
With its iconic skyline and famous landmarks,<br />
New York is a city that everyone knows! New<br />
York has been made famous too by box office<br />
movies and sitcoms filmed and based there as<br />
well as the famous Broadway theaters. On top<br />
of this, are some of the world’s glitziest hotels,<br />
restaurants and nightlife.<br />
Blessed<br />
Ramadan<br />
With a huge transient population of expats<br />
and foreign workers co<strong>min</strong>g in and out of<br />
embassies, consulates<br />
and more international<br />
education<br />
centers than you<br />
can shake a stick at,<br />
business is big for<br />
international movers<br />
here. Global<br />
Exclusive Movers’<br />
Network (GEM) is<br />
looking for its exclusive<br />
mover in<br />
New York City.<br />
GEM is a strictly exclusive network allowing<br />
only 1 member per city. If you are a<br />
mover in New York who is looking to be more<br />
than just a name on a<br />
list, if you are a New<br />
York mover who is<br />
looking for a group<br />
that helps you advertise<br />
your services to a<br />
wide audience of both<br />
potential partners and<br />
customers, then look<br />
no further! Global Exclusive<br />
Movers’ Network<br />
is just the group<br />
for you.<br />
Apply Now to be our only member in New<br />
York City!<br />
22 Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com
Ambassador Worldwide Movers<br />
Malaysia<br />
Planetwide Relocation<br />
Tel: +603 6259 8833<br />
enquiry@ambassador.com.my<br />
We offer a wide range of international freight forwarding, consolidation and customs<br />
brokerage services including:<br />
Door-to-Door Services<br />
Household Goods<br />
Removal Services<br />
Exhibition Cargo<br />
Export Crating<br />
Ocean Cargo<br />
Air Cargo<br />
Air-Sea Cargo<br />
Breakbulk<br />
Custom Clearance<br />
Assembly & Packaging<br />
On-Site Air-Seaport Facilities<br />
Comprehensive Insurance<br />
Warehousing & Documentation<br />
All risks Insurance<br />
Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com 23
From Our Blog<br />
First<br />
Impressions<br />
communications and the manner of which that re-<br />
First impressions are everything! Especially in business! You would not give<br />
a job to someone who came for a job interview in shorts and t-shirt for reasons we all<br />
know. It shows sloppiness, a lack of effort and no motivation to impress. So, this is why<br />
it is important that the first impression your company makes is a good one. With a business,<br />
there are many ‘first impressions’ that can happen when someone discovers your<br />
company and it is paramount that you know what they are.<br />
Your website is a good place to start. There sponse is given. This one should be an obvious<br />
are so many websites out there that take an age<br />
to load or are just vague and unhelpful. It is important<br />
to have a user friendly website that is appealing,<br />
keeps to your branding and is informative yet<br />
not bogged down with highbrow wording. Precise,<br />
clean and easy to use is the key! Logos must be<br />
crisp and high quality; coloring and fonts must be<br />
consistent.<br />
Another first impression is response in<br />
one to all but, I am always surprised when I call an<br />
office and come<br />
across<br />
someone<br />
on the other<br />
end of the phone<br />
whose manners<br />
are not up to<br />
scratch and they<br />
seem<br />
purposefully<br />
obtuse and<br />
unhelpful.<br />
This<br />
loses business!<br />
All phone staff<br />
need to be properly<br />
trained so<br />
they know how to handle questions and know who<br />
to put the customer through to for different inquiries.<br />
Messages should be taken, passed on and<br />
then acted upon in the quickest of time. This builds<br />
trust and confidence. The same goes for email replies<br />
– fast, to the point and professional.<br />
24 Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com
think twice about recommending them. Things that<br />
are sure to put people off are dirty vans, a moving<br />
team who are not in a uniform, poor manners and<br />
messy work. These are all negatives and the worst<br />
case movers. I have seen many companies who<br />
have first impressions down to a tee! This is great<br />
to see.<br />
There is the old adage, ‘Don’t judge a book<br />
by its cover.’ However, in the world of international<br />
business and especially in the removals and relocation<br />
industry, first impressions are everything!<br />
In some industries, the customer never<br />
meets the service provider. However, in international<br />
removals, the customer sees your moving<br />
team face to face. First impressions here are really<br />
important. I recall moving house many years<br />
ago and the moving team showed up and stood<br />
around in the front garden smoking cigarettes before<br />
they started. It looks bad! To be fair, they got<br />
on and did a good job, but it definitely made me<br />
Exclusively stronger together!<br />
#BeExclusive<br />
#GEMmover<br />
Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com 25
Member News<br />
Regional Meeting of Frontline Logistics Group in Turkey<br />
The 1st Quarter 2019 Regional Meeting of Frontline<br />
Logistics Group was held at the Ramada Golden<br />
Horn Hotel in Istanbul, Turkey. They spent the day in<br />
meetings regarding the first quarter figures. They then<br />
awarded winners for the quarter with the Dubai office<br />
taking the first place trophy. After the business was<br />
concluded, they spent the evening<br />
enjoying the beauty of Bosphorus,<br />
Istanbul. Their next meeting is<br />
scheduled for September of 2019.<br />
Intermark Wins Award for Customer Service<br />
Intermark is happy to announce that<br />
they have earned the Aires’ Circle of Excellence<br />
Award for the highest quality of services.<br />
The award was given during the EuRA<br />
congress in Munich. The Circle of Excellence<br />
is given to companies that consistently receive<br />
high ratings from customer service surveys.<br />
Intermark thanked their clients, for<br />
their trust and choosing them as their reliable<br />
provider. They also gave a big shout out<br />
to their Intermark teammates, that are 100%<br />
focused on the clients’ needs and always help<br />
them successfully relocate to a new place.<br />
26 Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com
GEM Mover - Dar es Salaam, Tanzania<br />
Professional Freight Forwarders arrange professional packing, transportation,<br />
storage, LCL consolidations, transit to regional neighbor nations and FCL movements<br />
to provide each client with a complete, door-to-door service at consistently<br />
competitive prices.<br />
Our Services:<br />
Customs Clearance<br />
Packaging & Labeling<br />
Delivery, Unpacking and Assembling<br />
Transportation & Logistics<br />
Short & Long-term Storage<br />
Unpacking & Placement<br />
Outbound & Inbound<br />
Integrated Facility Management<br />
Contact Us:<br />
info@professionalforwarders.com<br />
www.professionalforwarders.com<br />
www.brshastry.com<br />
Global Exclusive Movers’ Network (GEM) | Network Magazine - <strong>Issue</strong> 10 | www.globalexclusivemovers.com 27
‘Congratulations to you and the team on the completion of one year. The recent increase in<br />
the numbers of members is heartening to see & we look forward to connect with everyone<br />
in KL once the conference is scheduled. Thank you for the advertising, the newsletter is always<br />
interesting and we look forward to each issue.’<br />
Ram Shastry – B.R. Shastry Logistics LLP<br />
(Chennai, Mumbai, New Delhi and Kolkata)<br />
‘Thanks for the great service for the year with the free advertising, the communications and<br />
also the network partners you have found’.<br />
Charles Dugas – ActivMoving<br />
(Paris and Lyon)<br />
Global Exclusive Movers’ Network Limited<br />
Email :<br />
info@globalexclusivemovers.com<br />
finance@globalexclusivemovers.com<br />
events@globalexclusivemovers.com<br />
#GlobalExclusiveMoversNetwork