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GDPR<br />

clearly means business." Interestingly, these<br />

firms' attacks were by no means the largest, in<br />

terms of numbers for 2018. "This could, in<br />

fact, be the tip of the iceberg of what is to<br />

come," he warns, "but let's hope others are<br />

taking copious amounts of notes as to how to<br />

handle a breach or, better still, evade the<br />

attacks as best they can in the first place."<br />

ENSURING CONSENT<br />

As Rob Allen, director marketing & technical<br />

services at Kingston Technology Europe, rightly<br />

points out, the only noticeable effect of the<br />

EU's General Data Protection Regulation<br />

(GDPR) legislation for most people has been<br />

having to click through tedious popups about<br />

data sharing and cookies on just about every<br />

website. "There's a good reason why they're<br />

appearing," he says.<br />

"One aspect of GDPR is that it compels<br />

organisations to notify users about how their<br />

personal data is handled, which very much<br />

includes all the information that modern web<br />

browsers hoover up. Consent is required for<br />

that data to be shared externally, and all<br />

possible technical measures must be otherwise<br />

taken to safeguard personal information<br />

stored on the organisation's network - or<br />

there's the potential for extremely strong<br />

financial penalties."<br />

So, the news that British Airways was hit by<br />

a potential £183 million fine by the ICO<br />

comes as a sharp reminder that GDPR will be<br />

enforced and failure to comply does have<br />

consequences. "So far, this is the largest GDPR<br />

fine that a UK company has faced. But<br />

although the fine is bad news for BA,<br />

the managers and bosses of other UK<br />

organisations that have been scrambling to<br />

meet the requirements of the legislation may<br />

breathe a little easier, knowing that the time,<br />

effort and cost they have invested into data<br />

security has been done for a good reason," he<br />

states. "And, let's face it, before the changes to<br />

GDPR, many of us had acquired some dreadful<br />

habits when it came to handling data, and<br />

tightening things up wasn't exactly a priority<br />

for many firms."<br />

If you're not paying attention, it's all too easy<br />

for data to end up in the wrong hands,<br />

perhaps because a device is lost or a third<br />

party gets unrestricted access to it, Allen<br />

adds. "Any improvement requires both<br />

organisational and technical changes to keep<br />

data secure. Improving company mindset by<br />

educating a workforce, better information<br />

management and risk management play as<br />

much of a part in secure handling of data as<br />

technological solutions. Ultimately, though,<br />

the use of strong encryption is the foundation<br />

that ensures data is always protected, whether<br />

it's stored on the firm's own devices or<br />

otherwise. That applies to business networks,<br />

company servers, removable devices, and all<br />

internal storage on company laptops."<br />

For an IT manager to sleep well at night,<br />

suggests Allen, they need to be certain that<br />

the next time a company laptop is inevitably<br />

left in a hotel, or a USB stick is misplaced,<br />

it's near impossible that mission-critical<br />

information can be prised from it. "They need<br />

to know that no passwords are stored<br />

anywhere in plain text. They need to know<br />

that employees understand not to email<br />

company documents back home using<br />

personal email accounts, store them on an<br />

unencrypted laptop or rely on unsanctioned<br />

third-party cloud services.<br />

"These examples of changes to business<br />

behaviour aren't necessarily complicated, so<br />

complying with GDPR doesn't have to require<br />

moving heaven and earth. Arguably, the<br />

examples we've suggested are merely good<br />

practice anyway and GDPR is rewarding<br />

organisations that already had solid data<br />

management measures in place, before it<br />

became law to do so," he concludes.<br />

BREACHES RACKING UP<br />

"Hefty fines and reputational damage haunted<br />

businesses in the build-up to the passing of<br />

the General Data Protection Regulation,"<br />

recalls Martin Warren, cloud solutions<br />

manager, EMEA at NetApp. "We all know by<br />

now that data security and privacy are, in fact,<br />

two different, complementary issues and, with<br />

the number of data breaches racking up this<br />

year, we are facing the evolving reality of data<br />

security in a world where we essentially live<br />

digital-first lives.<br />

"In a world in which our data and its privacy<br />

are paramount, data security ensures the front<br />

door is bolted shut; data privacy, meanwhile,<br />

requires data management processes with<br />

privacy-by-design at its core." While data<br />

security is certainly important for businesses,<br />

encryption and data masking will not help a<br />

business become GDPR compliant, he adds.<br />

CULTURE CHANGE<br />

"GDPR has succeeded in increasing the profile of data protection within most organisations," says Robert O'Brien,<br />

CEO MetaCompliance. "Changing the culture of privacy by design and privacy by default will take organisations<br />

a significant time to deploy. There is still a long way to go for most companies.<br />

"It's still early to comment on the impact of GDPR in delivering enforcement. There has not yet been the flurry of<br />

financial sanctions that many people feared. The ability of the regulator to stop an organisation processing data might<br />

become a more powerful and effective tool than fines in the future." However, he does see GDPR as the gold standard<br />

for privacy worldwide. "This can be seen in the construction of the Brazilian and the Californian privacy directives."<br />

12<br />

computing security July/August 2019 @CSMagAndAwards www.computingsecurity.co.uk

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