22.08.2019 Views

Flashes November 2018

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

FALL <strong>2018</strong><br />

FLASHES<br />

A PUBLICATION OF NCADA<br />

NC DEALERS<br />

VISIT<br />

WASHINGTON<br />

NADA NATIONAL CONFERENCE<br />

TIME ALLY DEALER OF THE YEAR<br />

NC Dealer Bill Brown nominated for<br />

2019 TIME Ally Dealer of the Year<br />

N E W P A R T N E R S H I P<br />

NCADA Announces<br />

New Strategic Partnership with<br />

First Benefits Insurance Mutual<br />

N O R T H C A R O L I N A A U T O M O B I L E D E A L E R S A S S O C I A T I O N


THE DRIVER'S SEAT<br />

“An 80-Year Tradition of Stepping Forward”<br />

As the summer months turned into fall, your NCADA<br />

leadership has been actively engaged in representing<br />

the interests of NCADA members both in North<br />

Carolina as well as in our nation’s Capital. From local<br />

townhall meetings, to the NADA Washington<br />

Conference, to the NCADA Legal Seminar and<br />

Hurricanes Florence and Michael, NCADA’s leadership<br />

has been proactive in working to support, promote<br />

and educate franchised car, truck and RV dealers.<br />

In late September, a group of dealers attended the<br />

NADA Washington Conference. In addition to<br />

meetings with both Senator Burr and Senator Tillis,<br />

the dealers met with several Congressmen to<br />

promote key legislative issues impacting the retail<br />

automotive industry. Additionally, Representative<br />

Patrick McHenry hosted the dealers for an evening of<br />

fellowship and dinner and to provide all of us with an<br />

insider’s perspective on the Washington, DC events.<br />

In mid-October, more than 130 industry members<br />

attended the 9th annual NCADA Legal Seminar held in<br />

Greensboro. Representatives from the Department of<br />

Revenue as well as the DMV were there to provide an<br />

up-to-date summary of key projects and programs.<br />

Industry attorneys, Richard Vinegar and Shawn<br />

Mercer, led discussions involving subscription<br />

programs, incentive programs, autonomous vehicles<br />

and electric vehicles. Special “shout out” to John<br />

Policastro for his efforts to oversee and moderate the<br />

day’s activities. Great job to all!<br />

Lastly, all North Carolina dealers and families were<br />

impacted by the effects of Hurricane Florence and<br />

Michael. Kudos go out to the NADA Disaster Relief<br />

Fund for issuing more than 600 checks to industry<br />

employees who had personal damages to their homes<br />

and possessions. Equally as important, many thanks<br />

to Mr. Arden Hetland and the team at American<br />

Financial for their generous contribution to the<br />

NCADA Disaster Relief Fund.<br />

With the <strong>November</strong> mid-term elections now over,<br />

the auto industry and the State of North Carolina<br />

are fast approaching a time of unparalleled<br />

upheaval and growth. The tremendous influx of<br />

new citizens, consolidation in our industry, a<br />

generational change in dealer body, all combined<br />

with the newly elected officials, will create<br />

undeniable “disruption” in the business/political<br />

landscape in Raleigh and throughout our industry.<br />

In closing, North Carolina dealers have an 80+ year<br />

tradition of stepping forward to proactively plan for<br />

industry changes. This is a tradition that binds us<br />

to this day and one that sets North Carolina’s<br />

industry leadership apart from other states.<br />

The time to get involved is now. Please plan to<br />

attend the upcoming Executive Forum in<br />

December and the Sea Island Convention in June<br />

2019. Your participation, much like that of the<br />

generations of dealers before us, makes a<br />

difference. Thank you for your support of NCADA<br />

and your support over the next 8 months of my<br />

term as chairman.<br />

Tim Ilderton<br />

NCADA CHAIRMAN


EVENTS<br />

Hometown Heroes Recognition Luncheon<br />

DECEMBER 11<br />

WINSTON-SALEM, NC<br />

Last year's Hometown Heroes program was a<br />

huge success for the NCADA Charitable<br />

Foundation. NCADA raised nearly $125,000<br />

from our franchised car, truck, and RV dealers<br />

to help support first responders across the<br />

state of North Carolina. This year, as we close<br />

out another amazing Hometown Heroes<br />

campaign, we want to invite YOUR<br />

DEALERSHIP to connect with the community<br />

and support your local first responders by<br />

attending NCADA's Executive Forum and<br />

Hometown Heroes Event to be held on<br />

December 11, <strong>2018</strong>. This event enables all NC<br />

dealers to extend their sincerest appreciation<br />

for all that our NC first responders do<br />

throughout our state. This year we will<br />

recognize over 30 public safety personnel. We<br />

hope to see you there!<br />

If you are interested in attending, please<br />

register online at NCADA.com<br />

For any additional questions about the<br />

event please contact Petrina Lawrence at<br />

919-828-4421. Information on past<br />

Hometown Heroes events can be found<br />

online at hometownheroesnc.com.<br />

2019 NCADA Sea Island Convention<br />

JUNE 23-26 2019<br />

SEA ISLAND, GA<br />

Join us in June for the NCADA 84th Annual<br />

Family Convention. Sea Island, Georgia is the<br />

perfect headquarters for summer fun and<br />

relaxation. The NCADA Family Convention is<br />

the perfect opportunity to work hard and play<br />

harder with memory-making activities for all<br />

ages!<br />

Fore more information please go to<br />

NCADA.com.For any additional questions<br />

about the event please contact Petrina<br />

Lawrence at 919-828-4421.


Executive Forum<br />

Creating Synergy Amid Industry Disruptions<br />

DECEMBER 11<br />

WINSTON-SALEM, NC<br />

Join us for this year's NCADA Executive Forum<br />

"Creating Synergy Amid Industry Disruptions" on<br />

Tuesday, December 11, <strong>2018</strong>! The event will feature a<br />

record number of breakout sessions that are targeted to<br />

the various areas of your dealership's operations -<br />

informative breakout "tracks" for multiple members of<br />

your team! The forum is open to all dealership<br />

personnel.<br />

We are excited to announce our TWO keynote speakers,<br />

Denise Ryan and Paul Assaiante.<br />

DENISE RYAN<br />

Denise Ryan helps light the fires of enthusiasm so people can do great things. She is an author, an MBA and<br />

a CSP (Certified Speaking Professional), a designation of excellence held by less than 10% of professional<br />

speakers. Her programs have been heard by audiences across North America – clients include Hilton<br />

Hotels, IBM, and the US Department of Homeland Security. She recently made Meeting & Convention<br />

Magazine’s list of planners’ favorite speakers alongside Bill Clinton, Condoleezza Rice, and Anderson Cooper.<br />

PAUL ASSAIANTE<br />

Coach Paul Assaiante knows how to motivate teams for success. He is the current coach of the men’s squash<br />

team at Trinity College and the former men’s tennis team coach. Paul has motivated top athletes from<br />

around the world. He is known for his unique achievement as the “winningest coach in college sports<br />

history.” Paul’s core belief is the need to embrace fear in order to remove obstacles blocking success. Paul<br />

brings together the best players from around the world and demonstrates how teammates from diverse<br />

cultures, religions, and ethnicities can unite as a winning team year after year. He uses his experiences to<br />

help leaders in any field embrace collaboration, cultural diversity, and leadership models that encourage<br />

employees to give everything they have every day, and build winning teams.<br />

For More Information Or To Register Visit NCADA.com<br />

Controllers Seminar<br />

APRIL 23, 2019<br />

GREENSBORO, NC<br />

Save the date for the 6th Annual NCADA Controllers<br />

Seminar at the Koury Convention Center - Sheraton<br />

Greensboro! This one day seminar will be conducted by<br />

top industry professionals and cover current and<br />

relevant topics to enable you to achieve your goals<br />

within the dealership. Don't miss your chance to be a<br />

part of this outstanding gathering of Controllers, HR<br />

Managers, Accountants and Office<br />

Managers/Administrators from across the state. This is<br />

an exceptional opportunity to network and exchange<br />

ideas with other dealership professionals! No<br />

prerequisites or advance preparation needed for this<br />

basic level (group-live) program. Pending approval, we<br />

will offer up to 6 hours in the Level I workshop for<br />

continuing professional education in the specialized<br />

knowledge and applications field of study.


Title Seminar<br />

NCADA Fall Title Seminar Draws Large Crowd<br />

NCADA Fall <strong>2018</strong> Title Seminar was held on September<br />

11, <strong>2018</strong> at the Sheraton Imperial in Durham. The<br />

training staff from the DMV did an excellent job in<br />

reviewing laws and regulations, document submission,<br />

lost titles and many other hot topics facing vehicle<br />

titling. Many thanks to the DMV's Troy Cunningham and<br />

Christopher Stilley, as well as Lieutenant Matt Nies of<br />

the License & Theft Dealer Unit, for preparing such an<br />

excellent and informative program.<br />

If you were unable to attend the Seminar, or would like<br />

additional copies of the <strong>2018</strong> Title Administrator Guide<br />

for your office, please contact NCADA.<br />

The next Title Administrator Seminar will be held in<br />

Spring 2019. NCADA will provide details of the date,<br />

location and content of this very popular seminar in the<br />

coming months.<br />

Legal Seminar<br />

NCADA Hosts Legal Seminar in Greensboro<br />

The <strong>2018</strong> NCADA Legal Seminar was recently<br />

held in Greensboro on October 17, providing<br />

NCADA members with an important update on<br />

the many legal, regulatory, and legislative issues<br />

facing our industry. Among the topics discussed<br />

were hot button issues such as the new “Title in<br />

Transit” process effective January 1, consumer<br />

finance issues, important regulatory changes<br />

impacting dealers, and new franchise laws<br />

overview.<br />

Joining NCADA’s legal team of John Policastro,<br />

Shawn Mercer, and Richard Vinegar, in this<br />

year’s program were Lt. Matt Nies of the North<br />

Carolina Division of Motor Vehicles, and Janice<br />

Davidson of the North Carolina Department of<br />

Revenue. Lt. Nies addressed the seminar with a<br />

helpful and well-received update on DMV<br />

enforcement efforts and dealer regulation issues,<br />

while Ms. Davidson provided a “primer” on key<br />

sales tax areas for dealers. Attendees also heard<br />

from Julia Dixon, legal counsel for First Benefits<br />

Insurance Mutual – NCADA’s new strategic<br />

partner for dealership workers’ compensation<br />

insurance. Ms. Dixon outlined important parts of<br />

North Carolina’s workers’ compensation law with<br />

a focus on franchised dealers.<br />

With so many issues impacting franchised dealers, the<br />

NCADA Legal Seminar is held each year to assist our<br />

dealer members in navigating through a complex and<br />

challenging legal and regulatory environment. Please<br />

make plans for at least one dealership representative to<br />

attend next year’s program.


NADA Washington Conference<br />

NC Dealers Go To Washington, D.C.<br />

A delegation of NCADA leadership, led by Chairman Tim<br />

Ilderton and Vice Chairman Jay Wyatt, participated in<br />

the <strong>2018</strong> NADA Washington Conference in September.<br />

Joining the group were NCADA Immediate Past<br />

Chairman Tom Hunter, Board of Trustees members<br />

David Westcott and Dave Hansing, Board member and<br />

current TIME Ally National Dealer of the Year Jack<br />

Salzman, and NextGen member Greg Westcott. NCADA<br />

President Robert Glaser and General Counsel John<br />

Policastro also joined the group.<br />

Attendees heard the latest on key federal issues<br />

facing franchised dealers during the last few months of<br />

the current Congress. The meeting also presented an<br />

opportunity to hear from government officials including Director of The Office of Management and Budget and<br />

CFPB Acting Director Mick Mulvaney, Senator Pat Toomey (R-Pennsylvania), as well as a midterm election<br />

update by nationally recognized political analyst Charlie Cook.<br />

Most importantly, NCADA visited with North Carolina’s congressional delegation including Senators Thom Tillis<br />

and Richard Burr and Representatives Richard Hudson, Ted Budd, Mark Meadows and Mark Walker. As part of<br />

these discussions, the importance of resolving the Military Lending Act issue was stressed to the members.<br />

NCADA thanks our dealer leaders for participating in this important conference and providing our members of<br />

congress with a firsthand perspective on the key issues impacting our industry.<br />

Fall Board Meeting<br />

Board meets to address industry issues and shortage of qualified labor<br />

Chairman Tim Ilderton led the NCADA Fall Board Meeting in late October in Blowing Rock, NC. The Board<br />

addressed several industry issues including the shortage of qualified labor, an update on the Hyundai/Genesis<br />

realignment plan, the Military Lending/GAP issue, as well as initial plans for the 2019 North Carolina legislative<br />

session.<br />

Additionally, the Board approved a plan for the <strong>2018</strong> Hometown Heroes Program that will culminate on<br />

December 11 in Winston-Salem with the recognition of the local hometown heroes. Board members were also<br />

encouraged to reach out to their local fire, police or EMT chief to nominate a local first responder.<br />

Lastly, the NCADA legal team provided Board members with an update on the proposed Title in Transit plan that<br />

takes effect this coming January 1, 2019.<br />

Several members joined the NCADA Board of Directors and attended their first industry Board meeting. New<br />

Board members include Mary Margaret Latham Vann from Parkway Hyundai Volvo Subaru in Wilmington, Mark<br />

Carter from Carter Chevrolet in Shelby, Adam Parks from Parks Chevrolet in Kernersville, Damian Mills from the<br />

Mills Automotive Group and our new Secretary, Jeff Michael from NorthPoint CDJ Ram in Winston-Salem.


TITLE IN TRANSIT<br />

New “Title in Transit” Law Effective<br />

January 1, 2019<br />

For decades, dealers have frequently been<br />

either criminally or administratively cited by<br />

DMV for selling vehicles without having<br />

physical possession of the title at the time of<br />

the sale. Recognizing the issue as a significant<br />

concern for franchised dealers, the NCADA<br />

Board of Directors instructed NCADA’s legal<br />

team to seek an alternative process that would<br />

protect consumers while recognizing the<br />

inherent difficulties when motor vehicle titles<br />

are not delivered to the dealer in a timely<br />

manner.<br />

After multi-year discussions with DMV, NCADA<br />

was successful in enacting legislation in the<br />

<strong>2018</strong> legislative session to establish a process in<br />

which a dealer can lawfully sell a motor vehicle<br />

without having physical possession of the<br />

vehicle’s title, provided that the dealer provides<br />

the purchaser with a written disclosure notice<br />

informing the purchaser that the dealer does<br />

not have possession of the title and certifies in<br />

writing to DMV that all outstanding known liens<br />

have been paid and that the dealer will submit<br />

the title within certain time frames. Due to<br />

difficulties DMV perceived about obtaining<br />

information about vehicles titled in other<br />

states, as currently written, the new law will<br />

not allow dealers to sell such out-of-state<br />

vehicles unless the dealer has physical<br />

possession of the vehicle’s title. However,<br />

NCADA is optimistic that vehicles with out-ofstate<br />

titles will be added to the law soon.<br />

This legislation becomes effective on January 1,<br />

2019, and since the enactment of the bill,<br />

NCADA has been working with DMV on<br />

implementation forms, issues and processes.<br />

Dealers are encouraged to look for upcoming<br />

Dealer Alerts with important details and other<br />

information in advance of the effective date.<br />

NCADA thanks all dealers and other dealership<br />

representatives who assisted in this effort over<br />

the years with contacts to your legislators on<br />

this critical industry issue.


NCADA would like to congratulate Mr. Bill Brown,<br />

President of Brown & Wood Cadillac Buick GMC<br />

Mazda in Greenville, North Carolina, on his<br />

nomination for the 2019 TIME Ally Dealer of the<br />

TIME NOMINEE<br />

DEALER<br />

Year award.<br />

BILL BROWN<br />

Brown is one of a select group of 51 dealer<br />

nominees from across the country who will be<br />

honored at the National Automobile Dealers<br />

Association's show in San Francisco, CA on<br />

January 25, 2019.<br />

The TIME Ally Dealer of the Year award is one of<br />

the automobile industry's most prestigious and<br />

coveted honors. Recipients are among<br />

the nation's most successful auto dealers who<br />

also demonstrate a long-standing commitment<br />

to community service. Brown was chosen to<br />

represent the North Carolina Automobile<br />

Dealers Association in the national<br />

competition for the 50th annual award. The<br />

award is sponsored by TIME in association<br />

with Ally Financial, and in cooperation with<br />

NADA. A panel of faculty members from the<br />

Tauber Institute for Global Operations at the<br />

University of Michigan will select one finalist<br />

from each of the four NADA regions and one<br />

national Dealer of the Year.


“I firmly believe that the success<br />

that I have experienced in the<br />

automotive business is mainly<br />

due to my setting specific goals<br />

and my drive to improve myself<br />

each day,” nominee Brown said.<br />

“I have learned that success is a<br />

journey not a destination.”<br />

A 1964 graduate of J.H. Rose<br />

High School in Greenville,<br />

Brown earned a B.S.B.A. from the<br />

University of North Carolina at<br />

Chapel Hill in 1971, where he was<br />

a member of the varsity swim<br />

team. He also did two tours in<br />

Vietnam on active duty for the<br />

United States Naval Reserve<br />

from 1968 to 1970.<br />

His career journey began in 1973<br />

at Brown & Wood, the familyowned<br />

dealership that was<br />

founded by his grandfather in<br />

1936 as a Pontiac store. His<br />

father, William W. (Billy) Brown,<br />

who was the second generation<br />

to take over the dealership, was<br />

the most influential person in<br />

Brown’s professional life.<br />

“My father left me three core<br />

principles that have always<br />

guided me,” he said. “The first<br />

one was that the loyal customer<br />

is king. The second was that you<br />

cannot have satisfied customers<br />

until you have satisfied<br />

employees. And the third was<br />

that since we have been blessed,<br />

we have an obligation to give<br />

back to the community.”<br />

Today, Bill and his brother, Tom,<br />

are third generation owners of<br />

the dealership. Bill’s son, Will is<br />

currently working for another<br />

dealership group. His goal is to<br />

be a fourth-generation<br />

dealership<br />

owner using the same core<br />

values that have served the<br />

family so well.<br />

With such a long and storied<br />

history in the auto industry,<br />

Brown is a vigorous supporter<br />

of his state association, having<br />

served as chairman, vice<br />

chairman, treasurer and on the<br />

board of directors for 12 years.<br />

He understands the importance<br />

of staying politically active and<br />

lobbying for pro-dealer<br />

initiatives.<br />

“It was in the best interest of all<br />

car dealers for me to participate<br />

in the legislative process and<br />

get motor vehicle franchise bills<br />

passed in the legislature,”<br />

Brown said. “I made at least 100<br />

trips to Raleigh, North<br />

Carolina to lobby, sit in hearings<br />

and do my best to influence the<br />

passage of legislation on behalf<br />

of our state’s dealers.”<br />

WE "...SINCE<br />

BEEN HAVE<br />

WE BLESSED,<br />

AN HAVE<br />

OBLIGATION<br />

GIVE BACK<br />

TO<br />

THE TO<br />

COMMUNITY..."<br />

Brown has also put his<br />

leadership skills to work for his<br />

community. He has served the<br />

Greenville-Pitt County<br />

Chamber of Commerce; Pitt<br />

County Committee of 100<br />

(economic development<br />

board); Pitt Community<br />

College Foundation; and the<br />

Greenville Jaycees (chairman<br />

of the 4th of July fireworks for<br />

three years).<br />

Brown is proud of his<br />

contribution to the Coastal<br />

Conservation Association, an<br />

organization of<br />

conservationists and<br />

recreational anglers who work<br />

to protect coastal marine<br />

resources. “I helped the North<br />

Carolina chapter gain a<br />

legislative presence that led to<br />

the passage of a bill<br />

authorizing a Recreational<br />

Saltwater Fishing License,” he<br />

said. “I get great satisfaction<br />

from serving organizations for<br />

which I have a passion.”<br />

A member of the Greenville<br />

Rotary, where he was<br />

president from 2016 to 2017,<br />

Brown has been named a Paul<br />

Harris fellow four times in<br />

recognition of his contribution<br />

to Rotary and to his<br />

community.<br />

“I worked very hard to learn<br />

how to be a leader in my<br />

business and that has flowed<br />

to my church and to all the<br />

organizations in which I<br />

participate,” he said. “My goal<br />

is to leave this place better<br />

that it was when I started.”<br />

Brown was nominated for the<br />

TIME Ally Dealer of the Year<br />

award by Robert Glaser,<br />

president of the North<br />

Carolina Automobile Dealers<br />

Association.


NC 40 UNDER 40 NOMINEES<br />

For the past seven years Automotive News, has<br />

published a listing of 40 Under 40 in auto retailing.<br />

This year North Carolina swept five of the 40 seats.<br />

Each of these nominees earned their spot on the list<br />

by their real-world accomplishments. These<br />

individuals are certainly among the industry's<br />

standouts today and are poised to be tomorrow's<br />

leaders.<br />

North Carolina has a proud tradition of leadership in<br />

the automotive industry and their recent recognition<br />

furthers our industry's efforts to build and safeguard<br />

the future of the retail franchise system in North<br />

Carolina.<br />

To these wonderful five nominees - Thank you for all<br />

you have done for our industry and for keeping the<br />

future bright and positive!<br />

Sarah Vantine - Scott Clark Auto Group<br />

Catherine Martin - Ilderton DCJR<br />

Matt Gregg - Four Seasons Ford<br />

Jay Cardwell - Hendrick BMW Northlake<br />

Chris Boone - Rick Hendrick City Chevrolet


NEW STRATEGIC PARTNERSHIP<br />

NCADA Announces Partnership with<br />

First Benefits Insurance Mutual<br />

For nearly 40 years, NCADA has been committed to assisting dealers with obtaining competitively<br />

priced workers’ compensation insurance to best serve the needs of your dealership and to best<br />

protect your employees. As part of this effort, NCADA has strived to continuously examine the everchanging<br />

marketplace and to identify the best means of attending to the needs of our dealer<br />

members.<br />

Beginning in 1981, in response to the calls of NCADA members for a program uniquely tailored to the<br />

industry, NCADA formed its own Self Insurance-Fund (SIF). In light of regulatory and economic<br />

changes, in 2009 NCADA merged the SIF into the independently operated, Dealers Choice Mutual<br />

Insurance (DCMI), which was exclusively endorsed by NCADA. DCMI operated from the start with<br />

the same mission as the original SIF – Workers’ Compensation, By Dealers, For Dealers.<br />

NCADA is happy to announce the next step in this nearly four-decade long effort -- a strategic<br />

partnership with a new provider, First Benefits Insurance Mutual (FBIM), to assist our franchised<br />

dealer members.<br />

First Benefits, similar to DCMI, is an insurance provider created by another of North Carolina’s<br />

leading trade associations – the North Carolina Retail Merchants Association. NCADA has a longstanding<br />

relationship and has worked closely with the Retail Merchants Association on legislative<br />

and public policy matters throughout the years, including insurance issues.<br />

NCADA’s commitment to working with our members to provide high-quality, competitively priced<br />

workers’ compensation insurance is just as strong TODAY as when it was first made to our members<br />

in 1981. Forming a partnership with an insurance provider that provides a comprehensive network<br />

of independent agents and covering a larger spectrum of retail merchants, including the automotive<br />

industry, is the natural next step in NCADA’s efforts for our members.<br />

As you work to place your workers’ compensation insurance in 2019, we encourage you to provide<br />

NCADA and First Benefits with the opportunity to continue being your partner.<br />

If you have any questions, please call Robert Glaser or John Policastro at NCADA at 919-828-4421.<br />

W W W . F I R S T B E N E F I T S . O R G


FREQUENTLY ASKED QUESTIONS<br />

Who is First Benefits Insurance Mutual?<br />

Similar to NCADA’s Dealers Choice, First Benefits, is a state-approved insurance provider created by<br />

another of North Carolina’s leading trade associations – the North Carolina Retail Merchants<br />

Association. NCADA has a long-standing relationship and has worked closely with the Retail Merchants<br />

Association on legislative and public policy matters throughout the years, including insurance issues.<br />

Why is DCMI transitioning out of the marketplace?<br />

Throughout its existence, Dealers Choice Mutual Insurance (DCMI) has served North Carolina’s<br />

franchised dealers well, while at the same time reviewing industry options within the insurance<br />

marketplace. With a strong tradition of volunteer leadership and led by franchised dealers from across<br />

North Carolina for the past 37 years, DCMI regularly reviewed the insurance landscape to help position<br />

dealers to maximize insurance savings. Currently, with a strong financial position and in light of<br />

continuing economic changes, DCMI, on behalf of the dealers, has chosen an opportune time to assist<br />

dealers in transitioning to a larger mutual insurance company with expanded opportunities to<br />

streamline program costs and provide very competitive premiums.<br />

When did NCADA start the workers’ compensation program?<br />

Beginning in 1981, in response to the calls of NCADA members for a program uniquely tailored to the<br />

industry, NCADA formed its own Self-Insurers Fund (SIF). In light of regulatory and economic changes,<br />

in 2009 NCADA merged the SIF into the independently operated, Dealers Choice Mutual Insurance<br />

(DCMI) – exclusively endorsed by NCADA. DCMI, which maintained its headquarters at the NCADA<br />

offices, has been operated from the start with the same mission as the original SIF – Workers’<br />

Compensation, By Dealers, For Dealers. As such, NCADA has a 37-year history of successfully working<br />

with dealers to provide workers' compensation coverage.<br />

Why has NCADA joined with First Benefits Insurance Mutual?<br />

NCADA’s new strategic partnership with First Benefits provides a broader, more-comprehensive network of<br />

independent agents that covers a larger spectrum of retail merchants, including the automotive industry<br />

while at the same time, providing increased financial security to allow for consistent, year-over-year<br />

premium pricing. Additionally, the new partnership allows NCADA members to be part of a larger pool of<br />

companies and thereby spread the risk related to workers’ compensation insurance.<br />

What changes are in store for my dealership by switching to First Benefits?<br />

NCADA has entered into this strategic partnership in order to continue our membership commitment<br />

and benefit of providing our dealers with a quality insurance provider for your workers’ compensation<br />

needs. First Benefits offers you experienced leadership, responsive customer service and efficient<br />

claims management to their insurance agents, business owners and their employees. It is our hope that<br />

you will experience a seamless transition to a new provider and we stand ready to assist you in any way.


Does my membership in NCADA allow my dealership to use First Benefits?<br />

Yes, as an NCADA membership benefit and due to NCADA’s strategic partnership with First Benefits, your<br />

NCADA membership qualifies your dealership to be covered by First Benefits. Be sure to submit your<br />

First Benefits Endorsing Organization Membership Form before the start of your coverage.<br />

Can I use my local agent to place my coverage with First Benefits?<br />

Yes, your local agent/broker may already be an appointed agent with First Benefits. If not, First Benefits<br />

can work with your local agent/broker to establish such a relationship. In the alternative, we can assist<br />

you with finding a local agent/broker who can assist you as well.<br />

Does First Benefits support NCADA?<br />

Yes, as a part of the agreement between NCADA and First Benefits, First Benefits is planning to be a part<br />

of several NCADA upcoming meetings and future conventions. In addition, NCADA members are<br />

separately accounted for and by utilizing this NCADA membership benefit and selecting NCADA as your<br />

qualifying membership, NCADA as the sponsoring member, will receive a small royalty fee from First<br />

Benefits.<br />

How do we report employee injuries?<br />

As part of the NCADA/First Benefits program, all injuries, claims, and related documentation are reported<br />

directly to First Benefits on forms that will be provided to you or are available on their website.<br />

Does NCADA have any input with First Benefits and its services to dealers?<br />

Yes, as part of the strategic partnership, a special advisory council to the First Benefits Board of Directors<br />

will provide input to First Benefits on how to best serve North Carolina’s franchised dealers. In addition,<br />

NCADA dealer members will have a representative on the First Benefits Board of Directors.<br />

What do I need to get started?<br />

Two things! First, contact your local insurance agency or broker with whom you may have a working /<br />

business relationship and ask if they are an appointed agent with First Benefits. Second, if you are an<br />

existing DCMI policyholder, please contact NCADA in order to assist you with getting your loss runs that<br />

you will provide to First Benefits.<br />

Questions and/or Assistance<br />

Please contact Robert Glaser - rglaser@ncada.com or John Policastro – jpolicastro@ncada.com at<br />

919-828-4421 with any questions or for any assistance in working with First Benefits.


DISASTER RELIEF FUND<br />

NCADA Assists Dealership Employees in Wake of Hurricane<br />

In an effort to help industry employees that have<br />

been seriously impacted by Hurricanes Florence<br />

and Michael, NCADA’s Executive Committee<br />

voted to activate the NCADA Disaster Relief Fund.<br />

The Fund, which was originally started in the<br />

wake of Hurricane Fran, has provided much<br />

needed assistance to NCADA member employees<br />

during Hurricanes Fran, Floyd, and Isabella.<br />

“Our goal is to help those dealership employees<br />

whose lives were significantly impacted by the<br />

storm. We have a longtime tradition of helping<br />

one another in North Carolina and this Fund will<br />

be used to assist employees and their families<br />

who suffered major flood damage as a result of<br />

the storm,” noted NCADA Chairman Tim Ilderton<br />

from Ilderton Chrysler-Dodge-Jeep in High Point.<br />

NCADA has been working in partnership with<br />

NADA’s Emergency Relief Fund to identify and<br />

assist as many industry employees as possible.<br />

NCADA’s Disaster Relief Fund has been used to<br />

supplement funds granted to individuals by<br />

NADA. General managers were urged to ensure<br />

that all dealership employees were aware of the<br />

assistance available to them.<br />

So far the Disaster Relief Fund has been able to<br />

assist more than 600 industry employees and<br />

their families.<br />

Any additional, donations to the NCADA<br />

Disaster Relief Fund can be made to:<br />

NCADA Charitable Foundation<br />

P.O. Box 12167<br />

Raleigh, NC 27605<br />

Please indicate “NCADA Disaster Relief Fund” in<br />

the memo line.<br />

“The biggest thing is to take care of your family<br />

and take care of your employees; everything<br />

else is insured. We can fix everything else.”<br />

President Robert Glaser stated the Wednesday<br />

afternoon before Hurricane Florence made<br />

landfall. NCADA has activated the Disaster<br />

Relief Fund to do just this. “One hundred<br />

percent of the funds collected will be used to<br />

assist North Carolina’s dealership employees.<br />

Thank you for your most appreciated support,”<br />

commented Chairman Ilderton.<br />

The application for the NADA Emergency Relief<br />

Fund for dealership employees can be found<br />

online at:<br />

www.nada.org/Foundation/EmergencyRelief/<br />

NCADA continues to send our thoughts and<br />

prayers to all affected by the storm.


AUTOPAC Contributors <strong>2018</strong><br />

S P E C I A L T H A N K S T O T H O S E W H O S U P P O R T T H E N C A D A P A C !<br />

Chairman's Club<br />

John M. Alexander, Jr.<br />

Mike Alford<br />

George N. Anderson<br />

William S. Brown<br />

David C. Bryan<br />

Norwood E. Bryan<br />

David E. Durst<br />

John S. Gillilan, Jr.<br />

David Hansing<br />

John Hiester<br />

David R. Hunter<br />

Thomas D. Hunter, IV<br />

Bonnie L. Hunter<br />

Timothy Ilderton<br />

Mark Jacobson<br />

Michael A. Johnson<br />

Robert S. King<br />

Donald R. Latham<br />

Mary Margaret Latham Vann<br />

Steve Lee, Sr.<br />

John F. Lee<br />

Randall L. Marion<br />

Jeffrey N. Michael<br />

William O. Musgrave<br />

Cynthia Lee Mynatt<br />

David Odom<br />

Steve Plemmons<br />

Mat C. Raymond, Jr.<br />

Robert Rice<br />

Jack Salzman<br />

D. Wayne Thomas<br />

Natalie Tindol<br />

David W. Westcott<br />

Douglas Wilkinson, Jr.<br />

John W. Wyatt<br />

10 Year All-Stars<br />

Contributors<br />

Ralph L Abernethy, Jr.<br />

Ralph L. Abernethy, III<br />

John M. Alexander, Jr.<br />

Mike Alford<br />

George N. Anderson<br />

David C. Bryan<br />

Norwood E. Bryan<br />

Dean Green<br />

David D. Hansing<br />

Rick Hendrick<br />

John Hiester<br />

Bonnie L. Hunter<br />

Thomas D. Hunter, IV<br />

Ralph L. Abernethy, Jr.<br />

Ralph L. Abernethy, III<br />

Paul Mitchell Abernethy<br />

Thomas B. Burton, Jr.<br />

G. Thom Dillard<br />

David K. Everett<br />

John Fields<br />

Mark Fisher<br />

Peter Fridrich<br />

Dean Green<br />

John D. Greene, Sr.<br />

Mark Jacobson<br />

Robert S. King<br />

John F. Lee<br />

Steve Lee, Sr.<br />

Randall L. Marion<br />

Stephen C. Moore<br />

William O. Musgrave<br />

D. Wayne Thomas<br />

Natalie Tindol<br />

David Westcott<br />

Douglas Wilkinson, Jr.<br />

John W. Wyatt<br />

All-Stars<br />

Macon Griffin<br />

Rick Hendrick<br />

Larry Hinton<br />

Alycia Kellum<br />

Chris Leith<br />

Linda Leith<br />

Michael Leith<br />

R. Scott McCorkle<br />

David McNeill<br />

Stephen C. Moore<br />

Joe Alvarez<br />

James E. Bland<br />

Charles H. Boyd<br />

Eason Bryan<br />

John Feduke, Jr.<br />

John D. Greene, Jr.<br />

Welford David Harris<br />

Ellie Johnson<br />

Bill Lennon<br />

Daniel K. Sale<br />

Donald Strider<br />

Burchill T. Sweeney, Jr.<br />

Kurtis Dean Wagaman<br />

F. Steven White, Jr.<br />

Gary W. Younts<br />

Christopher A. Morgan<br />

T. David Neill<br />

Todd Rakes<br />

Dale A. Stearns<br />

Mark B. Thompson<br />

Raymond J. Vrscak<br />

D. Stephen White<br />

Ward Williams<br />

Gregory V. York<br />

Benny L. Yount


Our Staff.<br />

President<br />

Robert J. Glaser<br />

ext.4965<br />

cell: 919-215-8137<br />

General Counsel<br />

T. John Policastro<br />

ext. 4961<br />

cell: 919-349-0122<br />

Administrative Assistant<br />

Jorja Osborne<br />

ext. 4960<br />

Marketing/Communications<br />

Manager<br />

Bridget Johnson<br />

ext. 4962<br />

Marketing/Communications<br />

Specialist<br />

Caroline Rush<br />

ext. 4968<br />

Accounting Coordinator<br />

Angela Bass<br />

ext. 4969<br />

Project Manager<br />

Petrina Lawrence<br />

ext. 4973<br />

Controller<br />

Cindy Waters<br />

ext. 4970<br />

NCADA OFFICE<br />

1029 Wade Avenue<br />

Raleigh, North Carolina 27605<br />

(919)828-4421<br />

ADD OR CHANGE SUBSCRIPTION INFO:<br />

Contact Bridget Johnson<br />

(919)866-4962<br />

bjohnson@ncada.com<br />

MISSION<br />

To use its collective power to proactively<br />

preserve, protect, and enhance the economic<br />

life, relationships, and image of its members<br />

and the association itself.<br />

WWW.NCADA.COM<br />

<strong>Flashes</strong><br />

A PUBLICATION OF NCADA

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!