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FALL <strong>2018</strong><br />
FLASHES<br />
A PUBLICATION OF NCADA<br />
NC DEALERS<br />
VISIT<br />
WASHINGTON<br />
NADA NATIONAL CONFERENCE<br />
TIME ALLY DEALER OF THE YEAR<br />
NC Dealer Bill Brown nominated for<br />
2019 TIME Ally Dealer of the Year<br />
N E W P A R T N E R S H I P<br />
NCADA Announces<br />
New Strategic Partnership with<br />
First Benefits Insurance Mutual<br />
N O R T H C A R O L I N A A U T O M O B I L E D E A L E R S A S S O C I A T I O N
THE DRIVER'S SEAT<br />
“An 80-Year Tradition of Stepping Forward”<br />
As the summer months turned into fall, your NCADA<br />
leadership has been actively engaged in representing<br />
the interests of NCADA members both in North<br />
Carolina as well as in our nation’s Capital. From local<br />
townhall meetings, to the NADA Washington<br />
Conference, to the NCADA Legal Seminar and<br />
Hurricanes Florence and Michael, NCADA’s leadership<br />
has been proactive in working to support, promote<br />
and educate franchised car, truck and RV dealers.<br />
In late September, a group of dealers attended the<br />
NADA Washington Conference. In addition to<br />
meetings with both Senator Burr and Senator Tillis,<br />
the dealers met with several Congressmen to<br />
promote key legislative issues impacting the retail<br />
automotive industry. Additionally, Representative<br />
Patrick McHenry hosted the dealers for an evening of<br />
fellowship and dinner and to provide all of us with an<br />
insider’s perspective on the Washington, DC events.<br />
In mid-October, more than 130 industry members<br />
attended the 9th annual NCADA Legal Seminar held in<br />
Greensboro. Representatives from the Department of<br />
Revenue as well as the DMV were there to provide an<br />
up-to-date summary of key projects and programs.<br />
Industry attorneys, Richard Vinegar and Shawn<br />
Mercer, led discussions involving subscription<br />
programs, incentive programs, autonomous vehicles<br />
and electric vehicles. Special “shout out” to John<br />
Policastro for his efforts to oversee and moderate the<br />
day’s activities. Great job to all!<br />
Lastly, all North Carolina dealers and families were<br />
impacted by the effects of Hurricane Florence and<br />
Michael. Kudos go out to the NADA Disaster Relief<br />
Fund for issuing more than 600 checks to industry<br />
employees who had personal damages to their homes<br />
and possessions. Equally as important, many thanks<br />
to Mr. Arden Hetland and the team at American<br />
Financial for their generous contribution to the<br />
NCADA Disaster Relief Fund.<br />
With the <strong>November</strong> mid-term elections now over,<br />
the auto industry and the State of North Carolina<br />
are fast approaching a time of unparalleled<br />
upheaval and growth. The tremendous influx of<br />
new citizens, consolidation in our industry, a<br />
generational change in dealer body, all combined<br />
with the newly elected officials, will create<br />
undeniable “disruption” in the business/political<br />
landscape in Raleigh and throughout our industry.<br />
In closing, North Carolina dealers have an 80+ year<br />
tradition of stepping forward to proactively plan for<br />
industry changes. This is a tradition that binds us<br />
to this day and one that sets North Carolina’s<br />
industry leadership apart from other states.<br />
The time to get involved is now. Please plan to<br />
attend the upcoming Executive Forum in<br />
December and the Sea Island Convention in June<br />
2019. Your participation, much like that of the<br />
generations of dealers before us, makes a<br />
difference. Thank you for your support of NCADA<br />
and your support over the next 8 months of my<br />
term as chairman.<br />
Tim Ilderton<br />
NCADA CHAIRMAN
EVENTS<br />
Hometown Heroes Recognition Luncheon<br />
DECEMBER 11<br />
WINSTON-SALEM, NC<br />
Last year's Hometown Heroes program was a<br />
huge success for the NCADA Charitable<br />
Foundation. NCADA raised nearly $125,000<br />
from our franchised car, truck, and RV dealers<br />
to help support first responders across the<br />
state of North Carolina. This year, as we close<br />
out another amazing Hometown Heroes<br />
campaign, we want to invite YOUR<br />
DEALERSHIP to connect with the community<br />
and support your local first responders by<br />
attending NCADA's Executive Forum and<br />
Hometown Heroes Event to be held on<br />
December 11, <strong>2018</strong>. This event enables all NC<br />
dealers to extend their sincerest appreciation<br />
for all that our NC first responders do<br />
throughout our state. This year we will<br />
recognize over 30 public safety personnel. We<br />
hope to see you there!<br />
If you are interested in attending, please<br />
register online at NCADA.com<br />
For any additional questions about the<br />
event please contact Petrina Lawrence at<br />
919-828-4421. Information on past<br />
Hometown Heroes events can be found<br />
online at hometownheroesnc.com.<br />
2019 NCADA Sea Island Convention<br />
JUNE 23-26 2019<br />
SEA ISLAND, GA<br />
Join us in June for the NCADA 84th Annual<br />
Family Convention. Sea Island, Georgia is the<br />
perfect headquarters for summer fun and<br />
relaxation. The NCADA Family Convention is<br />
the perfect opportunity to work hard and play<br />
harder with memory-making activities for all<br />
ages!<br />
Fore more information please go to<br />
NCADA.com.For any additional questions<br />
about the event please contact Petrina<br />
Lawrence at 919-828-4421.
Executive Forum<br />
Creating Synergy Amid Industry Disruptions<br />
DECEMBER 11<br />
WINSTON-SALEM, NC<br />
Join us for this year's NCADA Executive Forum<br />
"Creating Synergy Amid Industry Disruptions" on<br />
Tuesday, December 11, <strong>2018</strong>! The event will feature a<br />
record number of breakout sessions that are targeted to<br />
the various areas of your dealership's operations -<br />
informative breakout "tracks" for multiple members of<br />
your team! The forum is open to all dealership<br />
personnel.<br />
We are excited to announce our TWO keynote speakers,<br />
Denise Ryan and Paul Assaiante.<br />
DENISE RYAN<br />
Denise Ryan helps light the fires of enthusiasm so people can do great things. She is an author, an MBA and<br />
a CSP (Certified Speaking Professional), a designation of excellence held by less than 10% of professional<br />
speakers. Her programs have been heard by audiences across North America – clients include Hilton<br />
Hotels, IBM, and the US Department of Homeland Security. She recently made Meeting & Convention<br />
Magazine’s list of planners’ favorite speakers alongside Bill Clinton, Condoleezza Rice, and Anderson Cooper.<br />
PAUL ASSAIANTE<br />
Coach Paul Assaiante knows how to motivate teams for success. He is the current coach of the men’s squash<br />
team at Trinity College and the former men’s tennis team coach. Paul has motivated top athletes from<br />
around the world. He is known for his unique achievement as the “winningest coach in college sports<br />
history.” Paul’s core belief is the need to embrace fear in order to remove obstacles blocking success. Paul<br />
brings together the best players from around the world and demonstrates how teammates from diverse<br />
cultures, religions, and ethnicities can unite as a winning team year after year. He uses his experiences to<br />
help leaders in any field embrace collaboration, cultural diversity, and leadership models that encourage<br />
employees to give everything they have every day, and build winning teams.<br />
For More Information Or To Register Visit NCADA.com<br />
Controllers Seminar<br />
APRIL 23, 2019<br />
GREENSBORO, NC<br />
Save the date for the 6th Annual NCADA Controllers<br />
Seminar at the Koury Convention Center - Sheraton<br />
Greensboro! This one day seminar will be conducted by<br />
top industry professionals and cover current and<br />
relevant topics to enable you to achieve your goals<br />
within the dealership. Don't miss your chance to be a<br />
part of this outstanding gathering of Controllers, HR<br />
Managers, Accountants and Office<br />
Managers/Administrators from across the state. This is<br />
an exceptional opportunity to network and exchange<br />
ideas with other dealership professionals! No<br />
prerequisites or advance preparation needed for this<br />
basic level (group-live) program. Pending approval, we<br />
will offer up to 6 hours in the Level I workshop for<br />
continuing professional education in the specialized<br />
knowledge and applications field of study.
Title Seminar<br />
NCADA Fall Title Seminar Draws Large Crowd<br />
NCADA Fall <strong>2018</strong> Title Seminar was held on September<br />
11, <strong>2018</strong> at the Sheraton Imperial in Durham. The<br />
training staff from the DMV did an excellent job in<br />
reviewing laws and regulations, document submission,<br />
lost titles and many other hot topics facing vehicle<br />
titling. Many thanks to the DMV's Troy Cunningham and<br />
Christopher Stilley, as well as Lieutenant Matt Nies of<br />
the License & Theft Dealer Unit, for preparing such an<br />
excellent and informative program.<br />
If you were unable to attend the Seminar, or would like<br />
additional copies of the <strong>2018</strong> Title Administrator Guide<br />
for your office, please contact NCADA.<br />
The next Title Administrator Seminar will be held in<br />
Spring 2019. NCADA will provide details of the date,<br />
location and content of this very popular seminar in the<br />
coming months.<br />
Legal Seminar<br />
NCADA Hosts Legal Seminar in Greensboro<br />
The <strong>2018</strong> NCADA Legal Seminar was recently<br />
held in Greensboro on October 17, providing<br />
NCADA members with an important update on<br />
the many legal, regulatory, and legislative issues<br />
facing our industry. Among the topics discussed<br />
were hot button issues such as the new “Title in<br />
Transit” process effective January 1, consumer<br />
finance issues, important regulatory changes<br />
impacting dealers, and new franchise laws<br />
overview.<br />
Joining NCADA’s legal team of John Policastro,<br />
Shawn Mercer, and Richard Vinegar, in this<br />
year’s program were Lt. Matt Nies of the North<br />
Carolina Division of Motor Vehicles, and Janice<br />
Davidson of the North Carolina Department of<br />
Revenue. Lt. Nies addressed the seminar with a<br />
helpful and well-received update on DMV<br />
enforcement efforts and dealer regulation issues,<br />
while Ms. Davidson provided a “primer” on key<br />
sales tax areas for dealers. Attendees also heard<br />
from Julia Dixon, legal counsel for First Benefits<br />
Insurance Mutual – NCADA’s new strategic<br />
partner for dealership workers’ compensation<br />
insurance. Ms. Dixon outlined important parts of<br />
North Carolina’s workers’ compensation law with<br />
a focus on franchised dealers.<br />
With so many issues impacting franchised dealers, the<br />
NCADA Legal Seminar is held each year to assist our<br />
dealer members in navigating through a complex and<br />
challenging legal and regulatory environment. Please<br />
make plans for at least one dealership representative to<br />
attend next year’s program.
NADA Washington Conference<br />
NC Dealers Go To Washington, D.C.<br />
A delegation of NCADA leadership, led by Chairman Tim<br />
Ilderton and Vice Chairman Jay Wyatt, participated in<br />
the <strong>2018</strong> NADA Washington Conference in September.<br />
Joining the group were NCADA Immediate Past<br />
Chairman Tom Hunter, Board of Trustees members<br />
David Westcott and Dave Hansing, Board member and<br />
current TIME Ally National Dealer of the Year Jack<br />
Salzman, and NextGen member Greg Westcott. NCADA<br />
President Robert Glaser and General Counsel John<br />
Policastro also joined the group.<br />
Attendees heard the latest on key federal issues<br />
facing franchised dealers during the last few months of<br />
the current Congress. The meeting also presented an<br />
opportunity to hear from government officials including Director of The Office of Management and Budget and<br />
CFPB Acting Director Mick Mulvaney, Senator Pat Toomey (R-Pennsylvania), as well as a midterm election<br />
update by nationally recognized political analyst Charlie Cook.<br />
Most importantly, NCADA visited with North Carolina’s congressional delegation including Senators Thom Tillis<br />
and Richard Burr and Representatives Richard Hudson, Ted Budd, Mark Meadows and Mark Walker. As part of<br />
these discussions, the importance of resolving the Military Lending Act issue was stressed to the members.<br />
NCADA thanks our dealer leaders for participating in this important conference and providing our members of<br />
congress with a firsthand perspective on the key issues impacting our industry.<br />
Fall Board Meeting<br />
Board meets to address industry issues and shortage of qualified labor<br />
Chairman Tim Ilderton led the NCADA Fall Board Meeting in late October in Blowing Rock, NC. The Board<br />
addressed several industry issues including the shortage of qualified labor, an update on the Hyundai/Genesis<br />
realignment plan, the Military Lending/GAP issue, as well as initial plans for the 2019 North Carolina legislative<br />
session.<br />
Additionally, the Board approved a plan for the <strong>2018</strong> Hometown Heroes Program that will culminate on<br />
December 11 in Winston-Salem with the recognition of the local hometown heroes. Board members were also<br />
encouraged to reach out to their local fire, police or EMT chief to nominate a local first responder.<br />
Lastly, the NCADA legal team provided Board members with an update on the proposed Title in Transit plan that<br />
takes effect this coming January 1, 2019.<br />
Several members joined the NCADA Board of Directors and attended their first industry Board meeting. New<br />
Board members include Mary Margaret Latham Vann from Parkway Hyundai Volvo Subaru in Wilmington, Mark<br />
Carter from Carter Chevrolet in Shelby, Adam Parks from Parks Chevrolet in Kernersville, Damian Mills from the<br />
Mills Automotive Group and our new Secretary, Jeff Michael from NorthPoint CDJ Ram in Winston-Salem.
TITLE IN TRANSIT<br />
New “Title in Transit” Law Effective<br />
January 1, 2019<br />
For decades, dealers have frequently been<br />
either criminally or administratively cited by<br />
DMV for selling vehicles without having<br />
physical possession of the title at the time of<br />
the sale. Recognizing the issue as a significant<br />
concern for franchised dealers, the NCADA<br />
Board of Directors instructed NCADA’s legal<br />
team to seek an alternative process that would<br />
protect consumers while recognizing the<br />
inherent difficulties when motor vehicle titles<br />
are not delivered to the dealer in a timely<br />
manner.<br />
After multi-year discussions with DMV, NCADA<br />
was successful in enacting legislation in the<br />
<strong>2018</strong> legislative session to establish a process in<br />
which a dealer can lawfully sell a motor vehicle<br />
without having physical possession of the<br />
vehicle’s title, provided that the dealer provides<br />
the purchaser with a written disclosure notice<br />
informing the purchaser that the dealer does<br />
not have possession of the title and certifies in<br />
writing to DMV that all outstanding known liens<br />
have been paid and that the dealer will submit<br />
the title within certain time frames. Due to<br />
difficulties DMV perceived about obtaining<br />
information about vehicles titled in other<br />
states, as currently written, the new law will<br />
not allow dealers to sell such out-of-state<br />
vehicles unless the dealer has physical<br />
possession of the vehicle’s title. However,<br />
NCADA is optimistic that vehicles with out-ofstate<br />
titles will be added to the law soon.<br />
This legislation becomes effective on January 1,<br />
2019, and since the enactment of the bill,<br />
NCADA has been working with DMV on<br />
implementation forms, issues and processes.<br />
Dealers are encouraged to look for upcoming<br />
Dealer Alerts with important details and other<br />
information in advance of the effective date.<br />
NCADA thanks all dealers and other dealership<br />
representatives who assisted in this effort over<br />
the years with contacts to your legislators on<br />
this critical industry issue.
NCADA would like to congratulate Mr. Bill Brown,<br />
President of Brown & Wood Cadillac Buick GMC<br />
Mazda in Greenville, North Carolina, on his<br />
nomination for the 2019 TIME Ally Dealer of the<br />
TIME NOMINEE<br />
DEALER<br />
Year award.<br />
BILL BROWN<br />
Brown is one of a select group of 51 dealer<br />
nominees from across the country who will be<br />
honored at the National Automobile Dealers<br />
Association's show in San Francisco, CA on<br />
January 25, 2019.<br />
The TIME Ally Dealer of the Year award is one of<br />
the automobile industry's most prestigious and<br />
coveted honors. Recipients are among<br />
the nation's most successful auto dealers who<br />
also demonstrate a long-standing commitment<br />
to community service. Brown was chosen to<br />
represent the North Carolina Automobile<br />
Dealers Association in the national<br />
competition for the 50th annual award. The<br />
award is sponsored by TIME in association<br />
with Ally Financial, and in cooperation with<br />
NADA. A panel of faculty members from the<br />
Tauber Institute for Global Operations at the<br />
University of Michigan will select one finalist<br />
from each of the four NADA regions and one<br />
national Dealer of the Year.
“I firmly believe that the success<br />
that I have experienced in the<br />
automotive business is mainly<br />
due to my setting specific goals<br />
and my drive to improve myself<br />
each day,” nominee Brown said.<br />
“I have learned that success is a<br />
journey not a destination.”<br />
A 1964 graduate of J.H. Rose<br />
High School in Greenville,<br />
Brown earned a B.S.B.A. from the<br />
University of North Carolina at<br />
Chapel Hill in 1971, where he was<br />
a member of the varsity swim<br />
team. He also did two tours in<br />
Vietnam on active duty for the<br />
United States Naval Reserve<br />
from 1968 to 1970.<br />
His career journey began in 1973<br />
at Brown & Wood, the familyowned<br />
dealership that was<br />
founded by his grandfather in<br />
1936 as a Pontiac store. His<br />
father, William W. (Billy) Brown,<br />
who was the second generation<br />
to take over the dealership, was<br />
the most influential person in<br />
Brown’s professional life.<br />
“My father left me three core<br />
principles that have always<br />
guided me,” he said. “The first<br />
one was that the loyal customer<br />
is king. The second was that you<br />
cannot have satisfied customers<br />
until you have satisfied<br />
employees. And the third was<br />
that since we have been blessed,<br />
we have an obligation to give<br />
back to the community.”<br />
Today, Bill and his brother, Tom,<br />
are third generation owners of<br />
the dealership. Bill’s son, Will is<br />
currently working for another<br />
dealership group. His goal is to<br />
be a fourth-generation<br />
dealership<br />
owner using the same core<br />
values that have served the<br />
family so well.<br />
With such a long and storied<br />
history in the auto industry,<br />
Brown is a vigorous supporter<br />
of his state association, having<br />
served as chairman, vice<br />
chairman, treasurer and on the<br />
board of directors for 12 years.<br />
He understands the importance<br />
of staying politically active and<br />
lobbying for pro-dealer<br />
initiatives.<br />
“It was in the best interest of all<br />
car dealers for me to participate<br />
in the legislative process and<br />
get motor vehicle franchise bills<br />
passed in the legislature,”<br />
Brown said. “I made at least 100<br />
trips to Raleigh, North<br />
Carolina to lobby, sit in hearings<br />
and do my best to influence the<br />
passage of legislation on behalf<br />
of our state’s dealers.”<br />
WE "...SINCE<br />
BEEN HAVE<br />
WE BLESSED,<br />
AN HAVE<br />
OBLIGATION<br />
GIVE BACK<br />
TO<br />
THE TO<br />
COMMUNITY..."<br />
Brown has also put his<br />
leadership skills to work for his<br />
community. He has served the<br />
Greenville-Pitt County<br />
Chamber of Commerce; Pitt<br />
County Committee of 100<br />
(economic development<br />
board); Pitt Community<br />
College Foundation; and the<br />
Greenville Jaycees (chairman<br />
of the 4th of July fireworks for<br />
three years).<br />
Brown is proud of his<br />
contribution to the Coastal<br />
Conservation Association, an<br />
organization of<br />
conservationists and<br />
recreational anglers who work<br />
to protect coastal marine<br />
resources. “I helped the North<br />
Carolina chapter gain a<br />
legislative presence that led to<br />
the passage of a bill<br />
authorizing a Recreational<br />
Saltwater Fishing License,” he<br />
said. “I get great satisfaction<br />
from serving organizations for<br />
which I have a passion.”<br />
A member of the Greenville<br />
Rotary, where he was<br />
president from 2016 to 2017,<br />
Brown has been named a Paul<br />
Harris fellow four times in<br />
recognition of his contribution<br />
to Rotary and to his<br />
community.<br />
“I worked very hard to learn<br />
how to be a leader in my<br />
business and that has flowed<br />
to my church and to all the<br />
organizations in which I<br />
participate,” he said. “My goal<br />
is to leave this place better<br />
that it was when I started.”<br />
Brown was nominated for the<br />
TIME Ally Dealer of the Year<br />
award by Robert Glaser,<br />
president of the North<br />
Carolina Automobile Dealers<br />
Association.
NC 40 UNDER 40 NOMINEES<br />
For the past seven years Automotive News, has<br />
published a listing of 40 Under 40 in auto retailing.<br />
This year North Carolina swept five of the 40 seats.<br />
Each of these nominees earned their spot on the list<br />
by their real-world accomplishments. These<br />
individuals are certainly among the industry's<br />
standouts today and are poised to be tomorrow's<br />
leaders.<br />
North Carolina has a proud tradition of leadership in<br />
the automotive industry and their recent recognition<br />
furthers our industry's efforts to build and safeguard<br />
the future of the retail franchise system in North<br />
Carolina.<br />
To these wonderful five nominees - Thank you for all<br />
you have done for our industry and for keeping the<br />
future bright and positive!<br />
Sarah Vantine - Scott Clark Auto Group<br />
Catherine Martin - Ilderton DCJR<br />
Matt Gregg - Four Seasons Ford<br />
Jay Cardwell - Hendrick BMW Northlake<br />
Chris Boone - Rick Hendrick City Chevrolet
NEW STRATEGIC PARTNERSHIP<br />
NCADA Announces Partnership with<br />
First Benefits Insurance Mutual<br />
For nearly 40 years, NCADA has been committed to assisting dealers with obtaining competitively<br />
priced workers’ compensation insurance to best serve the needs of your dealership and to best<br />
protect your employees. As part of this effort, NCADA has strived to continuously examine the everchanging<br />
marketplace and to identify the best means of attending to the needs of our dealer<br />
members.<br />
Beginning in 1981, in response to the calls of NCADA members for a program uniquely tailored to the<br />
industry, NCADA formed its own Self Insurance-Fund (SIF). In light of regulatory and economic<br />
changes, in 2009 NCADA merged the SIF into the independently operated, Dealers Choice Mutual<br />
Insurance (DCMI), which was exclusively endorsed by NCADA. DCMI operated from the start with<br />
the same mission as the original SIF – Workers’ Compensation, By Dealers, For Dealers.<br />
NCADA is happy to announce the next step in this nearly four-decade long effort -- a strategic<br />
partnership with a new provider, First Benefits Insurance Mutual (FBIM), to assist our franchised<br />
dealer members.<br />
First Benefits, similar to DCMI, is an insurance provider created by another of North Carolina’s<br />
leading trade associations – the North Carolina Retail Merchants Association. NCADA has a longstanding<br />
relationship and has worked closely with the Retail Merchants Association on legislative<br />
and public policy matters throughout the years, including insurance issues.<br />
NCADA’s commitment to working with our members to provide high-quality, competitively priced<br />
workers’ compensation insurance is just as strong TODAY as when it was first made to our members<br />
in 1981. Forming a partnership with an insurance provider that provides a comprehensive network<br />
of independent agents and covering a larger spectrum of retail merchants, including the automotive<br />
industry, is the natural next step in NCADA’s efforts for our members.<br />
As you work to place your workers’ compensation insurance in 2019, we encourage you to provide<br />
NCADA and First Benefits with the opportunity to continue being your partner.<br />
If you have any questions, please call Robert Glaser or John Policastro at NCADA at 919-828-4421.<br />
W W W . F I R S T B E N E F I T S . O R G
FREQUENTLY ASKED QUESTIONS<br />
Who is First Benefits Insurance Mutual?<br />
Similar to NCADA’s Dealers Choice, First Benefits, is a state-approved insurance provider created by<br />
another of North Carolina’s leading trade associations – the North Carolina Retail Merchants<br />
Association. NCADA has a long-standing relationship and has worked closely with the Retail Merchants<br />
Association on legislative and public policy matters throughout the years, including insurance issues.<br />
Why is DCMI transitioning out of the marketplace?<br />
Throughout its existence, Dealers Choice Mutual Insurance (DCMI) has served North Carolina’s<br />
franchised dealers well, while at the same time reviewing industry options within the insurance<br />
marketplace. With a strong tradition of volunteer leadership and led by franchised dealers from across<br />
North Carolina for the past 37 years, DCMI regularly reviewed the insurance landscape to help position<br />
dealers to maximize insurance savings. Currently, with a strong financial position and in light of<br />
continuing economic changes, DCMI, on behalf of the dealers, has chosen an opportune time to assist<br />
dealers in transitioning to a larger mutual insurance company with expanded opportunities to<br />
streamline program costs and provide very competitive premiums.<br />
When did NCADA start the workers’ compensation program?<br />
Beginning in 1981, in response to the calls of NCADA members for a program uniquely tailored to the<br />
industry, NCADA formed its own Self-Insurers Fund (SIF). In light of regulatory and economic changes,<br />
in 2009 NCADA merged the SIF into the independently operated, Dealers Choice Mutual Insurance<br />
(DCMI) – exclusively endorsed by NCADA. DCMI, which maintained its headquarters at the NCADA<br />
offices, has been operated from the start with the same mission as the original SIF – Workers’<br />
Compensation, By Dealers, For Dealers. As such, NCADA has a 37-year history of successfully working<br />
with dealers to provide workers' compensation coverage.<br />
Why has NCADA joined with First Benefits Insurance Mutual?<br />
NCADA’s new strategic partnership with First Benefits provides a broader, more-comprehensive network of<br />
independent agents that covers a larger spectrum of retail merchants, including the automotive industry<br />
while at the same time, providing increased financial security to allow for consistent, year-over-year<br />
premium pricing. Additionally, the new partnership allows NCADA members to be part of a larger pool of<br />
companies and thereby spread the risk related to workers’ compensation insurance.<br />
What changes are in store for my dealership by switching to First Benefits?<br />
NCADA has entered into this strategic partnership in order to continue our membership commitment<br />
and benefit of providing our dealers with a quality insurance provider for your workers’ compensation<br />
needs. First Benefits offers you experienced leadership, responsive customer service and efficient<br />
claims management to their insurance agents, business owners and their employees. It is our hope that<br />
you will experience a seamless transition to a new provider and we stand ready to assist you in any way.
Does my membership in NCADA allow my dealership to use First Benefits?<br />
Yes, as an NCADA membership benefit and due to NCADA’s strategic partnership with First Benefits, your<br />
NCADA membership qualifies your dealership to be covered by First Benefits. Be sure to submit your<br />
First Benefits Endorsing Organization Membership Form before the start of your coverage.<br />
Can I use my local agent to place my coverage with First Benefits?<br />
Yes, your local agent/broker may already be an appointed agent with First Benefits. If not, First Benefits<br />
can work with your local agent/broker to establish such a relationship. In the alternative, we can assist<br />
you with finding a local agent/broker who can assist you as well.<br />
Does First Benefits support NCADA?<br />
Yes, as a part of the agreement between NCADA and First Benefits, First Benefits is planning to be a part<br />
of several NCADA upcoming meetings and future conventions. In addition, NCADA members are<br />
separately accounted for and by utilizing this NCADA membership benefit and selecting NCADA as your<br />
qualifying membership, NCADA as the sponsoring member, will receive a small royalty fee from First<br />
Benefits.<br />
How do we report employee injuries?<br />
As part of the NCADA/First Benefits program, all injuries, claims, and related documentation are reported<br />
directly to First Benefits on forms that will be provided to you or are available on their website.<br />
Does NCADA have any input with First Benefits and its services to dealers?<br />
Yes, as part of the strategic partnership, a special advisory council to the First Benefits Board of Directors<br />
will provide input to First Benefits on how to best serve North Carolina’s franchised dealers. In addition,<br />
NCADA dealer members will have a representative on the First Benefits Board of Directors.<br />
What do I need to get started?<br />
Two things! First, contact your local insurance agency or broker with whom you may have a working /<br />
business relationship and ask if they are an appointed agent with First Benefits. Second, if you are an<br />
existing DCMI policyholder, please contact NCADA in order to assist you with getting your loss runs that<br />
you will provide to First Benefits.<br />
Questions and/or Assistance<br />
Please contact Robert Glaser - rglaser@ncada.com or John Policastro – jpolicastro@ncada.com at<br />
919-828-4421 with any questions or for any assistance in working with First Benefits.
DISASTER RELIEF FUND<br />
NCADA Assists Dealership Employees in Wake of Hurricane<br />
In an effort to help industry employees that have<br />
been seriously impacted by Hurricanes Florence<br />
and Michael, NCADA’s Executive Committee<br />
voted to activate the NCADA Disaster Relief Fund.<br />
The Fund, which was originally started in the<br />
wake of Hurricane Fran, has provided much<br />
needed assistance to NCADA member employees<br />
during Hurricanes Fran, Floyd, and Isabella.<br />
“Our goal is to help those dealership employees<br />
whose lives were significantly impacted by the<br />
storm. We have a longtime tradition of helping<br />
one another in North Carolina and this Fund will<br />
be used to assist employees and their families<br />
who suffered major flood damage as a result of<br />
the storm,” noted NCADA Chairman Tim Ilderton<br />
from Ilderton Chrysler-Dodge-Jeep in High Point.<br />
NCADA has been working in partnership with<br />
NADA’s Emergency Relief Fund to identify and<br />
assist as many industry employees as possible.<br />
NCADA’s Disaster Relief Fund has been used to<br />
supplement funds granted to individuals by<br />
NADA. General managers were urged to ensure<br />
that all dealership employees were aware of the<br />
assistance available to them.<br />
So far the Disaster Relief Fund has been able to<br />
assist more than 600 industry employees and<br />
their families.<br />
Any additional, donations to the NCADA<br />
Disaster Relief Fund can be made to:<br />
NCADA Charitable Foundation<br />
P.O. Box 12167<br />
Raleigh, NC 27605<br />
Please indicate “NCADA Disaster Relief Fund” in<br />
the memo line.<br />
“The biggest thing is to take care of your family<br />
and take care of your employees; everything<br />
else is insured. We can fix everything else.”<br />
President Robert Glaser stated the Wednesday<br />
afternoon before Hurricane Florence made<br />
landfall. NCADA has activated the Disaster<br />
Relief Fund to do just this. “One hundred<br />
percent of the funds collected will be used to<br />
assist North Carolina’s dealership employees.<br />
Thank you for your most appreciated support,”<br />
commented Chairman Ilderton.<br />
The application for the NADA Emergency Relief<br />
Fund for dealership employees can be found<br />
online at:<br />
www.nada.org/Foundation/EmergencyRelief/<br />
NCADA continues to send our thoughts and<br />
prayers to all affected by the storm.
AUTOPAC Contributors <strong>2018</strong><br />
S P E C I A L T H A N K S T O T H O S E W H O S U P P O R T T H E N C A D A P A C !<br />
Chairman's Club<br />
John M. Alexander, Jr.<br />
Mike Alford<br />
George N. Anderson<br />
William S. Brown<br />
David C. Bryan<br />
Norwood E. Bryan<br />
David E. Durst<br />
John S. Gillilan, Jr.<br />
David Hansing<br />
John Hiester<br />
David R. Hunter<br />
Thomas D. Hunter, IV<br />
Bonnie L. Hunter<br />
Timothy Ilderton<br />
Mark Jacobson<br />
Michael A. Johnson<br />
Robert S. King<br />
Donald R. Latham<br />
Mary Margaret Latham Vann<br />
Steve Lee, Sr.<br />
John F. Lee<br />
Randall L. Marion<br />
Jeffrey N. Michael<br />
William O. Musgrave<br />
Cynthia Lee Mynatt<br />
David Odom<br />
Steve Plemmons<br />
Mat C. Raymond, Jr.<br />
Robert Rice<br />
Jack Salzman<br />
D. Wayne Thomas<br />
Natalie Tindol<br />
David W. Westcott<br />
Douglas Wilkinson, Jr.<br />
John W. Wyatt<br />
10 Year All-Stars<br />
Contributors<br />
Ralph L Abernethy, Jr.<br />
Ralph L. Abernethy, III<br />
John M. Alexander, Jr.<br />
Mike Alford<br />
George N. Anderson<br />
David C. Bryan<br />
Norwood E. Bryan<br />
Dean Green<br />
David D. Hansing<br />
Rick Hendrick<br />
John Hiester<br />
Bonnie L. Hunter<br />
Thomas D. Hunter, IV<br />
Ralph L. Abernethy, Jr.<br />
Ralph L. Abernethy, III<br />
Paul Mitchell Abernethy<br />
Thomas B. Burton, Jr.<br />
G. Thom Dillard<br />
David K. Everett<br />
John Fields<br />
Mark Fisher<br />
Peter Fridrich<br />
Dean Green<br />
John D. Greene, Sr.<br />
Mark Jacobson<br />
Robert S. King<br />
John F. Lee<br />
Steve Lee, Sr.<br />
Randall L. Marion<br />
Stephen C. Moore<br />
William O. Musgrave<br />
D. Wayne Thomas<br />
Natalie Tindol<br />
David Westcott<br />
Douglas Wilkinson, Jr.<br />
John W. Wyatt<br />
All-Stars<br />
Macon Griffin<br />
Rick Hendrick<br />
Larry Hinton<br />
Alycia Kellum<br />
Chris Leith<br />
Linda Leith<br />
Michael Leith<br />
R. Scott McCorkle<br />
David McNeill<br />
Stephen C. Moore<br />
Joe Alvarez<br />
James E. Bland<br />
Charles H. Boyd<br />
Eason Bryan<br />
John Feduke, Jr.<br />
John D. Greene, Jr.<br />
Welford David Harris<br />
Ellie Johnson<br />
Bill Lennon<br />
Daniel K. Sale<br />
Donald Strider<br />
Burchill T. Sweeney, Jr.<br />
Kurtis Dean Wagaman<br />
F. Steven White, Jr.<br />
Gary W. Younts<br />
Christopher A. Morgan<br />
T. David Neill<br />
Todd Rakes<br />
Dale A. Stearns<br />
Mark B. Thompson<br />
Raymond J. Vrscak<br />
D. Stephen White<br />
Ward Williams<br />
Gregory V. York<br />
Benny L. Yount
Our Staff.<br />
President<br />
Robert J. Glaser<br />
ext.4965<br />
cell: 919-215-8137<br />
General Counsel<br />
T. John Policastro<br />
ext. 4961<br />
cell: 919-349-0122<br />
Administrative Assistant<br />
Jorja Osborne<br />
ext. 4960<br />
Marketing/Communications<br />
Manager<br />
Bridget Johnson<br />
ext. 4962<br />
Marketing/Communications<br />
Specialist<br />
Caroline Rush<br />
ext. 4968<br />
Accounting Coordinator<br />
Angela Bass<br />
ext. 4969<br />
Project Manager<br />
Petrina Lawrence<br />
ext. 4973<br />
Controller<br />
Cindy Waters<br />
ext. 4970<br />
NCADA OFFICE<br />
1029 Wade Avenue<br />
Raleigh, North Carolina 27605<br />
(919)828-4421<br />
ADD OR CHANGE SUBSCRIPTION INFO:<br />
Contact Bridget Johnson<br />
(919)866-4962<br />
bjohnson@ncada.com<br />
MISSION<br />
To use its collective power to proactively<br />
preserve, protect, and enhance the economic<br />
life, relationships, and image of its members<br />
and the association itself.<br />
WWW.NCADA.COM<br />
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