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iXtenso retail trends 3/2019

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TECHNOLOGY<br />

SELF-SCANNING<br />

The barcodes on the shelf are often easier to<br />

scan because you do not have to hold the product<br />

in your hand at the same time. In other instances,<br />

the print quality of the barcode is too<br />

low and the scanner is unable to read it.<br />

You may have to go back to scanning the<br />

barcode on the product. Even that can be difficult,<br />

depending on the barcode and lighting<br />

conditions. If there is a reflection of light from<br />

the overhead lamps you have to play with the<br />

angle a little so that the scanner recognizes<br />

the barcode. The quality of your mobile phone<br />

camera also plays a role, of course.<br />

In the garden center, it can be difficult to<br />

scan the barcode on the product. Lifting up<br />

a full, heavy flowerpot with one hand, high<br />

enough that you can scan it – without any soil<br />

falling out – is not easy.<br />

For large pieces of furniture, such as a sunshade,<br />

and in the lamp department, where the<br />

label is in some cases two meters above the<br />

floor, scanning is not necessarily barrier-free.<br />

Online version:<br />

ixtenso.com /go/34167<br />

Den deutschen<br />

Beitrag finden<br />

Sie unter:<br />

ixtenso.de/go/34166<br />

The lower prices for discounted products<br />

displayed correctly in the app. For<br />

promotional items, however, the app<br />

reported that no price information was<br />

available – too bad.<br />

Certain labels are not priced in the<br />

system and cannot be scanned and paid<br />

for via the app, for example in the garden<br />

center.<br />

In all these cases, where no price information<br />

can be loaded to the article,<br />

you have to pay at the checkout.<br />

22<br />

<strong>retail</strong> <strong>trends</strong> | Issue 3/<strong>2019</strong>

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