Program-Guide-Fall-2019

policies & procedures
EXTENDED SCHOOL ENRICHMENT
ESE REFUND POLICY
Payments may not be transferred or refunded after the final program day of the respective program month (i.e. payments made
for the month of August 2019, will not be transferred or refunded after August 31, 2019.). All refunds are subject to a $10 service
charge for cancellation per participant.
SCHOOL’S OUT REFUND POLICY
Cancellations for a camp week/day must be requested a minimum of two weeks from the start date to receive a full refund, less a
$10 service charge for cancellation per camp week/day per camper.
PARENT/GUARDIAN SIGN-IN & SIGN-OUT
Parents/guardians are free to drop-off and pick-up their child at any point during ESE. Each parent/guardian is responsible for
walking their child into ESE Before-School; students are not to be dropped off at the school site without accompaniment by a parent/
guardian. Students are only released to individuals listed as “authorized pick-ups” who must be at least 16 years of age and must be
listed within the participant’s online account. All ESE staff is required to check identification of authorized individuals. The sign-in/out
table will be clearly displayed and located in an optimal place for parent/guardian accessibility. Late fees will be assessed to any pickups
after 6:00 p.m.; the charge is $1 for every minute late per child (e.g. a child picked up at 6:04 p.m. equals a late fee charge of $4).
EMERGENCY PROCEDURES
ESE staff and students will practice live emergency drills throughout the school year simulating various emergencies to ensure proper
preparation in the case of an actual crisis during the ESE program.
RECREATION PROGRAMS
PROGRAM REFUND POLICY (excludes ESE)
If a class is cancelled by Carmel Clay Parks & Recreation, a full
refund or a make-up class will be given. For any other reason,
a Refund Request may be filled out and submitted fourteen
days prior to the program start date. All refunds are subject
to the approval of the Monon Community Center Director
and are subject to State Board of Accounts claim procedures.
If approval is granted, a full refund (less a $10 service charge)
will be given. Refunds are issued by check and may take up to
3-4 weeks to process.
STATEMENT OF ACCESSIBILITY
WEATHER HOTLINE I 317.843.3870
In case of inclement weather, outdoor programs will be
cancelled or moved indoors. Please call the weather hotline to
receive the most up-to-date program cancellations and changes.
PHOTOGRAPHY/VIDEOGRAPHY
Carmel Clay Parks & Recreation routinely takes photos and
videos of participants for promotional purposes. Be aware that
by participating, you are granting the department the right to
use and publish your or your minor child’s image, and that no
monetary remuneration will be given.
Carmel Clay Parks & Recreation (CCPR) makes a good-faith effort to ensure all patrons, and the community at-large, are
knowledgeable of the resources and opportunities available to them, which support full and active participation within CCPR’s
parks, facilities, and programs. CCPR believes every individual has the right to participate in activities and programs that support
their physical, mental, social and emotional wellness, and therefore contribute to enhancing their overall quality of life. Based
on this belief, and CCPR’s vision and mission, we are committed to the provision of services for individuals of all ages, skills, and
ability levels. This is achieved by identifying and removing barriers in order to serve individual and community needs, as well as
to provide quality programs and services accessible to all; such as our many recreational, leisure, and education-based programs,
volunteer opportunities, and interactive public events.
CCPR is committed to compliance with the Americans with Disabilities Act through making reasonable modifications as required
by the ADA. Requests for modifications must be made through one of CCPR’s Inclusion Supervisors within 30 days of the start
of the program of interest. CCPR will provide reasonable modifications as soon as possible after the commencement of the
modification process. Specific criteria will be found on registration documentation. In addition, CCPR is dedicated to nondiscrimination
in the provision of programs, services, and activities to the public. CCPR will continue to incorporate all consumer
feedback, current research, and practice knowledge in order to continue meeting and exceeding customer/community satisfaction
and to protect and promote access for all for generations to come.
VISIT CARMELCLAYPARKS.COM FOR AREA-SPECIFIC RULES AND POLICIES.
70 REGISTER ONLINE AT CARMELCLAYPARKS.COM