forecourttech February 20
A bi-monthly technology magazine for the evolving retail forecourt.
A bi-monthly technology magazine for the evolving retail forecourt.
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<strong>forecourttech</strong><br />
Tokheim EYE TM Security Solution<br />
from Dover Fueling Solutions (DFS):<br />
Surveillance you can Trust<br />
pageten<br />
Dover Fueling Solutions (DFS), a part of Dover Corporation<br />
and a leading global provider of advanced customer-focused<br />
technologies, services and solutions in the fuel<br />
and convenience retail industries, advises fuel retailers of<br />
an effective way to combat fuel theft on the forecourt.<br />
Drive-offs at fuel stations have become a frequent problem<br />
over recent years, affecting many fuel businesses across<br />
the globe and substantially affecting profit margins. It is<br />
estimated that drive-offs are responsible for at least two<br />
thirds of retail fuelling forecourt crime* and are one of the<br />
primary drivers causing stations to close. It is no wonder<br />
that fuel retailers are increasingly looking for effective ways<br />
of combatting such felonies.<br />
Switching to ‘pay-at-pump’ technology, whilst largely effective<br />
at preventing crime on the forecourt, can be costly,<br />
with the Petrol Retail Association (PRA) estimating prepayment<br />
technologies costing around £<strong>20</strong>,000 per forecourt.<br />
This has driven many forecourt owners to look for alternative<br />
crime detection and prevention services at a fraction<br />
of the cost. One of these options is the Tokheim EYE TM<br />
Security Solution from DFS.<br />
A powerful but easy-to-use digital camera surveillance system<br />
designed specifically for petrol stations, the Tokheim<br />
EYE advanced high-definition CCTV solution is able to<br />
selectively store relevant images of possible crime; images<br />
that are instantly captured as soon as movement is detected<br />
on the forecourt. Storing receipt and filling number<br />
together with the images, the solution enables retailers to<br />
instantly retrieve information concerning specific events<br />
at the touch of a button and prevents hours of trawling<br />
through CCTV footage that would be required with conventional<br />
surveillance methods. Additionally, users can<br />
make use of the extensive filtering feature, allowing them to<br />
refine incidents by product type, tanker refuel and dispenser<br />
door panels being opened without authorisation. With<br />
an effective ‘pinch and zoom’ feature, users are also able<br />
to quickly isolate and focus on specific parts of captured<br />
images without losing image quality.<br />
The 24/7 monitoring system can display up to nine images<br />
of the fuelling site on the cashier’s screen and is enabled<br />
with both static and dynamic automatic number plate recognition,<br />
allowing retailers to store instances of drive-offs<br />
in a blacklist directory. If the offender returns to the petrol<br />
station, the cashier is instantly notified and is able to act<br />
quickly to take further action. The Tokheim EYE solution is<br />
integrated with the electronic point of sale (EPOS) system,<br />
allowing it to detect suspicious patterns and act upon<br />
employee theft. Once captured, data can be shared with<br />
all forecourts within a network or with other organisations<br />
in the area that are at risk of being affected by crime from<br />
repeat offenders, increasing the chance of prosecution.<br />
If supporting evidence is required by authorities, footage<br />
is easily exportable to digital applications such as DVD,<br />
memory stick or email.<br />
It’s not just crime that the Tokheim EYE solution is designed<br />
to manage. Integrated with the Tokheim Fuel POS TM<br />
point-of-sale system, the Tokheim EYE solution is able to<br />
reduce mix ups at the till, which is especially useful at busy<br />
periods.<br />
For more information on the Tokheim EYE digital surveillance<br />
system and its crime prevention capabilities, visit<br />
http://tokheim.com/system/tokheim-eye/.<br />
*Source: The British Oil and Security Syndicate (BOSS)<br />
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