forecourttech October '22

Technology driving fuel & convenience retailing. 

ISSUE: 23 | October 2022 

Your complete event guide to the fifth 

annual forecourttech convention. 

IFSF ANNOUNCE 

ANNUAL CONFERENCE 

SPEAKER LINE-UP 

THE HIDDEN RULES OF 

A SUCCESSFUL 

NEGOTIATION 

MEET THE 

FORECOURTTECH ‘22 

SPEAKERS

IFSF Conference 2022 

Seamless Integration 

for the Future Forecourt 

15-16 November 2022 

Prague Marriott Hotel 

Register 

NOW 

15-16 November 2022 

Prague Marriott Hotel 

www.ifsf.org/2022-annual-conference/

forecourttech 

Editor’s note 

Welcome to the forecourttech ‘22 edition! 

I am looking forward to opening the 5 th edition of the 

forecourttech conference and meetings convention, 

which this year features many new fuel and convenience 

retailers as well as returning delegates. 

I want to thank NACS Global and IFSF for their continued 

support and, new to us this year, Conexxus along 

with sponsors of our delegate registration OpenWay 

Group and A2i, sponsors of our welcome dinner on the 

first evening. 

Then to get us started and to ‘break the ice’ Migrolino 

will sponsor a champagne reception on the evening 

before the opening day to get delegates in the mood for 

two days of presentations, meetings and networking. 

I also want to thank all those companies that have supported 

the event this year and look forward to welcoming 

our delegates at the Asia Gardens Hotel. 

pagethree 

The forecourttech brand is owned and 

promoted by SAB Events Europe Ltd. All 

rights reserved. 

The views expressed in this magazine are 

those of the author and do not necessarily 

represent those of SAB Events Europe. No 

part of this electronic magazine may be 

copied or reproduced without the written consent 

of SAB Events Europe Ltd. 

Advertising: 

Tom Jubb 

tom@sabevents.eu 

Features: 

Siân Davies 

sian@sabevents.eu 

SAB Events Europe Ltd. 

The Quadrant 

Surrey 

KT17 4RH 

www.sabevents.eu 

#forecourttech @forecourttech www.forecourttech.com


News round-up 

Alimentation Couche-Tard Inc. and Millat 

Convenience Ltd have entered into a master 

license agreement that will take the Circle K 

banner to South Africa. “We are always exploring 

opportunities to bring Circle K to new customers 

with franchise partners who understand 

how to build brands in their markets,” said Pat 

Fitzpatrick, vice president of global franchise 

for Circle K. 

MAN Truck & Bus has developed a digital 

platform for all payment processes relating to 

commercial vehicles: MAN SimplePay. The 

company has partnered with bp to launch 

a pilot phase for the solution, allowing for 

automated, contactless and secure payment 

when refueling – without cash or cards. 

pagefour 

Pilipinas Shell Petroleum Corp. plans to have 

retail shops and restaurants in a third of its 

gasoline refilling stations by 2025 as its seeks 

to boost revenues beyond fuel. In a recent 

interview with Bloomberg, Lorelie Quiambao 

Osial, CEO of the company, detailed the 

firm’s plans to drive non-fuel sales at Shell 

stations with a projection of increasing its income 

by 15% yearly. A total of 550 forecourts 

are set to include retail offerings ranging from 

convenience stores to restaurants and different 

companies outlets such as Starbucks, 

McDonald’s and Adidas by 2025. 

Uber plans to exclude ICE cars from its taxi 

fleet from 2030, the ride-hailing company’s 

CEO has confirmed. “We have a target to be 

fully electric in the US, Canada and Europe,” 

said Dara Khosrowshahi in an interview 

with CBS News. When asked if drivers of 

“gas-powered” cars – which includes hybrids 

such as the ubiquitous Toyota Prius – would 

be allowed, Khosrowshahi replied: “No, if 

we’re doing our job, we’re gonna be all-electric.” 

Uber previously joined EV makers 

including Arrival, Lucid, Rivian and Tesla – 

among numerous others – in launching the 

Zero Emission Transportation Association, a 

group lobbying for 100 per cent EV sales in 

the US by 2030. 



Shell has launched its first electric vehicle 

(EV) chargers in India, for the four-wheeler 

and two-wheeler segments. The company 

plans to set up more than 10,000 charging 

points across India by 2030 and aims to 

provide safe, green, and integrated mobility 

solutions to its customers through the Shell 

Recharge Stations. The power on the Shell 

Recharge chargers is 100% green energy 

U.S. President Joe Biden has announced the 

release of the first round of funding for a nationwide 

electric vehicle charging network, 

financing the construction of stations in 35 

states. “I’m pleased to announce that we’re 

approving funding for the first 35 states, 

including Michigan, to build their own charging 

infrastructure throughout their state,” Biden 

said at the Detroit Auto Show, standing 

in front of a spate of electric vehicles. Biden 

has been a big proponent of EVs, signing 

into law incentives to encourage consumers 

to buy them and companies to build them. 

Shell has selected the Driivz EV charging and 

smart energy management platform to help 

accelerate the build out of new charging locations 

across Europe. The global energy player 

plans to operate over 500,000 charge points 

globally by 2025 and 2,500,000 by 2030. “We 

are thrilled to help Shell realize its commitment 

to providing the best and most convenient EV 

charging experience available. We are excited 

about the synergies between our two companies 

and our shared vision for emobility and 

sustainability for the health of the planet,” said 

Doron Frenkel, CEO and founder of Driivz. 

pagefive 

BYD, the Shenzhen-based rival to Elon Musk’s 

Tesla, has unveiled plans to take on the European 

car market, as the electric carmaker 

embarks on an aggressive global expansion. 

China’s biggest electric vehicle and second-largest 

battery has announced presale 

prices for a range of EVs in Europe. 

U.S. car rental company Hertz and oil major 

BP have signed a memorandum of understanding 

(MOU) for the development of a 

network of EV charging stations across the 

U.S. charging market. The stations will be 

powered by BP Pulse, BP’s global electrification 

and charging solution brand. The MOU 

sets the foundation for Hertz and BP to drive 

the future of mobility and accelerate EV consumer 

adoption. 


EVENT GUIDE 

It’s almost time for forecourttech ‘22. This guide contains all the 

information you need ahead of the main event.


THE STAGE IS SET FOR FORECOURTECH ‘22 

pageeight 

We are delighted to welcome friends new and old to 

the Asia Gardens Hotel, Alicante for two days of networking 

and presentations. 

It has been a busy 12 months for everyone. Lockdowns 

and travel restrictions, whilst now a distant memory, have 

been replaced with new challenges. To discuss these 

and the impact on our industry we have put together an 

exciting line-up of speakers and panelists who will debate 

and discuss the technologies that are optimising forecourt 

operations and enhacing the customer experience. You 

can find out more about this year’s speakers and their 

discussion topics on page 12. 

This year we have also launched a brand new award in 

partnership with Q1. The New Technology Disruptors 

Award’ is designed to enable and support start-ups targeting 

the fuel & convenience retail industry. The finalists from 

the competition will take to the forecourttech ‘22 stage to 

pitch their business plans to our audience. Our retail audience 

will have the opportunity to vote for the winner who 

will receive a free ticket to the SmartCityHouse accelerator 

program, six months of individual support worth €50,000 

and a free delegate place at forecourttech ’23. 

We will once again use Brella’s networking platform to power 

our event networking. The app puts delegates in charge 

of their meetings schedule, matching them with people who 

have similar business goals. You can even start networking 

ahead of the event with the in-app messenger. Read more 

about the benefits of Brella on page 17. 

Another new edition this year is champagne welcome 

reception on Monday 17 th October. The event sponsored 

by Migrolino is the perfect opportunity to relax, unwind and 

enjoy some informal networking ahead of a busy couple of 

days of meetings and presentations. 

Finally we would like to say a huge thank you to our supporters 

and sponsors IFSF, NACS, Conexxus, Openway, 

Migrolino and A2i Systems, who have all helped to make 

this event possible. 

We hope you enjoy your time at forecourttech ‘22. 

Happy networking! 


Thank you to our supporters & sponsors 

Drive Your Business. 

Lead The Way. 

Simplify The Future. 

Everything you need to efficiently 

manage your retail energy business 

all in one digitized platform


DAY ONE 

Tuesday 18 October 

08.00 

Registration / information desk opens 

13.00 

Lunch 

09.00 

Welcome - Stephen Bozdan, MD 

SAB Events Europe 

14.00 

Pre-scheduled meetings x 3 

09.05 

09.10 

Conference Moderator - Mark Wohltmann, 

Director, NACS Global 

Mark Wohltmann 

Director, NACS Global 

Global trending retail technologies 

15.00 

Harald Pöpke 

Product Manager Cloud Solutions, 

Scheidt & Bachmann 

Customer centric ev-charging 

journeys for fuel retail sites and 

mobility hubs 

09:40 

Declan Costello 

CIO, The Maxol Group 

Fuelling the future with I.T. 

15.30 

16.30 

Pre-Scheduled meetings x 3 

Refreshment break 

10.10 

10.50 

11.10 

11.50 

Pre-scheduled meetings 



Tal Ginat 

VP Business Development, Picafuel 

Digitalization in the age of new mobility 

16.45 

17.30 

Panel discussion 

Gray Taylor, Connexxus 

Carl Jones, IFSF 

‘Enabling technology standards to 

improve business processes, reduce 

costs and increase productivity.’ 

End of day one - free time 

12.20 

Frodi Hammer 

Founder & CTO, A2i Systems 

What it takes to win: Hyperautomation 

the key enabler for digital 

transformation in this post COVID-19 

digital-first world 

19.30 

Networking reception, drinks and dinner - 

sponsored by A2i Systems. 



DAY TWO 

Wednesday 19 October 

08.00 

Registration / information desk opens 

15.10 


09.00 


15.25 


10.20 

10.40 

11.10 


Michael Kyritsis 

Principal Lead Consultant 

ACI Worldwide 

Influencing the c-store customer 

journey 

Soren Powell-Holse 

Director Product Marketing EMEA, 

Dover Fueling Solutions 

Evolution in fuel dispenser 

technology: Enabling low total cost of 

ownership in a time of transition 

16.05 

16.35 

17.20 

19.30 

Agustin Garcia Perez 

Sales Director, TNS 

Payments infrastructure 3.0 

Panel discussion 

Simon Martin, VP International Sales 

Kalibrate 

Data driven decision making 

End of day one - free time 

Networking, drinks and farewell dinner. 

11.40 


12.20 

Jan-Harmen Akkerman 

CEO, TanQyou 

Data as a cornerstone in building a 

digital focused fuel network 

13.00 

Lunch 

14.00 


14.40 

Tomasz Wozniak 

CEO and co-founder, FutureMind 

Mobile apps - supporting the digital 

transformation and improving the 

customer journey 


Remove the guesswork from 

your fuel pricing strategy 

with a customer-centric 

pricing solution driven by 

artificial intelligence. 

See you at 

a2isystems.com 

contact@a2isystems.com

MEET THE 

SPEAKERS 

Everything you need to know about the 

forecourttech ‘22 speakers.

Global trending retail technologies 

MARK WOHLTMANN 

Director 

NACS Global 

www.convenience.org 

Technological advancement over the next 10 years will be faster than 

then past 30… And what has been futuristic in the 1990’s, is readily 

available today and will become mainstream in the near future: Implanted 

communication devices, anytime, anywhere mobile ordering, omni-channel 

collection or drone delivery, pay by device (phone) / feature (plate) / 

body part (palm), camera-assisted just-walk-out technology, unmanned 

retail. What does that mean for the forecourt? 

Fuelling the future with I.T. 

DECLAN COSTELLO 

CIO 

The Maxol Group 

www.maxol.ie 

Fuelling the future with IT will showcase how Maxol, a 102-year-old 

4th generation family business, is transforming to leverage technology 

across our core markets of retail fuel, grocery convenience, food to go, 

lubricants and fuel cards. Through the transformation of IT services, processes, 

systems and innovation we are striving to keep our customers at 

the heart of everything we do. 

Digitalization in the age of new mobility 

TAL GINAT 

VP Business Development, 

PicaFuel 

www.picafuel.com 

Tal’s talk will cover two major trends in the fuel retail industry (i) the 

digitalization of business and processes (ii) the entrance of new types 

mobility and energy, and see retailer should approach these trends from 

an IT and management perspective and combine the efforts in a fast and 

efficient way in a fast changing environment.


What it takes to win: Hyperautomation the key enabler for digital 

transformation in this post COVID-19 digital-first world 

FRODI HAMMER 

CTO & Founder 

A2i Systems 

a2isystems.com 

To prepare for an energy market in transition, traditional fuel retailers 

are in the need of extracting maximum value from their core business. 

This includes both traditional factors such as reducing costs, consider 

premium fuel offerings and modernising the physical locations, but also 

digitally enabled data-driven factors such as dynamic fuel pricing and 

next-generation loyalty programs with personalised offers. 

A2i envisions hyperautomation as a key enabler in solving the increased 

demand for digital transformations. By utilising technologies like artificial 

intelligence fuel retailers can automate complex business processes, 

like personalised fuel prices, allowing them to be on the forefront of their 

customers needs. 

Customer centric ev-charging journeys for fuel retail sites and 

mobility hubs. 

HARALD PÖPKE 

Senior Product Manager 


www.scheidt-bachmann.de 

Harald will talk about the rise of electric vehicles, the impact on fuel retail 

sites and how Scheidt&Bachmann picture the customer centric ev-charging 

journey. 

Enabling technology standards to improve business processes, 

reduce costs and increase productivity. 

GRAY TAYLOR 

Executive Director 

Conexxus 

www.conexxus.org 

Gray is Executive Director for Conexxus, the industry’s standards and technology 

non-profit, where his team leads the digitization of retail. He also consults with 

NACS on card payment and technology issues. Gray is also a founder and program 

manager of TruAge, an industry standard age verification platform created 

by NACS. 


Enabling technology standards to improve business processes, 

reduce costs and increase productivity. 

CARL JONES 

Programme Manager 

IFSF 

www.ifsf.org 

Carl joined IFSF as a consultant in the role of Programme Manager in 2021. A former 

ExxonMobil representative to the IFSF Board, Carl has spent his entire career 

in the forecourt retail industry having joined ExxonMobil in 1991 after graduating 

from the University of Surrey. During his time at ExxonMobil, he was actively 

involved in IT and Retail Technology, and undertook several leadership roles 

including serving as the company’s Global Retail Projects Program Manager. 

Influencing the c-store customer journey 

MICHAEL KYRITSIS 

Principal Solution Consultant 

ACI Worldwide 

www.aciworldwide.com/fuel 

Everyone’s talking about influencing customer journeys, but are just doing promotions 

to influence a sale, not tracking to a specific customer or journey. Even 

loyalty members need to input at least their phone number to get points and have 

their journey tracked. What if there was a way to implement frictionless loyalty, 

track customer journeys and influence them? This talk will concentrate on use 

cases from successful merchants who have solved these problems using merchant 

omni-tokens. 

Evolution in fuel dispenser technology: Enabling low total cost of 

ownership in a time of transition 

Soren will speak about how the latest in dispenser technology can enable fuel 

retailers to sweat their assets for longer while ensuring optimal consumer experience 

and avoiding maintenance cost related to field site intervention. 

SOREN POWELL-HOLSE 

Director Product Marketing 


www.doverfuelingsolutions.com


Data as a cornerstone in building a digital focused fuel network 

The fuel sector is undergoing digitalisation on all fronts. A digital customer journey 

for loyalty, payment at the pump or a broader mobility positioning, they all 

have one thing in common: DATA. 

JAN-HARMEN AKKERMAN 

CEO 

MoveYou 

www.moveyou.com 

DATA that must be collected, often directly at the station. Connections to existing 

POS systems, and preferably all of this as real time as possible, without any 

delays. How do you go about this, and do you ensure that the foundation under 

your digital layer of apps is robust and scalable enough for this? 

But also DATA, which will have to be interpreted. All that data is nice, but how do 

you convert it into optimized business processes, a perfect customer experience, 

and more importantly, a digital first strategy? 

Mobile apps - supporting the digital transformation and improving 

the customer journey 

TOMASZ WOŹNIAK 

CEO & Co-founder 

FutureMind 

www.futuremind.com 

Fuel and convenience retailers can significantly benefit from Mobile Apps because 

their business is at the intersection of Mobility and Retail. Mobile apps support 

the digital transformation and improve customer journey before, during and 

after the customer visit. Mobile apps can support loyalty, engagement, basket 

size (cross sell), location based offers, payment solution and more. 

The presentation will focus on mobile customer journey, best use of mobile apps, 

key features and technologies inside the mobile app, integration to existing IT 

ecosystem. 

Mobile apps - supporting the digital transformation and improving 

the customer journey 

NIR MANOR 

Retailtech expert 

FutureMind 


Fuel and convenience retailers can significantly benefit from Mobile Apps because 

their business is at the intersection of Mobility and Retail. Mobile apps support 

the digital transformation and improve customer journey before, during and 

after the customer visit. Mobile apps can support loyalty, engagement, basket 

size (cross sell), location based offers, payment solution and more. 

The presentation will focus on mobile customer journey, best use of mobile apps, 

key features and technologies inside the mobile app, integration to existing IT 

ecosystem. 



Payments Infrastructure 3.0: Meeting customer expectations in an 

evolving retail landscape 

TNS’ Agustin Garcia Perez will discuss the need for fuel and convenience retailers 

to adopt a modern approach to their payments infrastructure. 

AGUSTIN GARCIA PEREZ 

Sales Director 

TNS 

www.tnsi.com 

As mobility retail undergoes a period of transformation, legacy technology no 

longer meets the needs of the modern consumer or retailer. Agustin will explore 

how one major fuel retailer in Asia not only transformed their technology stack to 

incorporate payments, loyalty, and digital advertising in a simplified infrastructure 

but reduced the burden on internal IT teams while taking a customer centric 

approach. 

Data driven decision making 

One of the main themes of the panel is the current use of data when making 

decisions on the forecourt, where you see the true value of a data-led approach 

to decision making in your organisation, and understanding what your plans are 

for tackling the challenges facing the industry. 

SIMON MARTIN 

VP International Sales 

Kalibrate 

www.kalibrate.com 

Do you currently use data to understand your customers, trade area and 

competitors? The panel will discuss how to leverage your data to maximise your 

organisation’s potential today, and meet the changing demand from your customers 

in the future. 

For more information on the forecourttech speakers or their presentations 

visit www.forecourttech.com/speakers 



Bringing you a powerful and 

relevant networking experience 

Are you ready to take your event 

networking to the next level? 

We have once again teamed up with Brella, 

the world’s leading in-person event matchmaking 

platform to provide delegates the 

ability to communicate with each other and 

pre-schedule their meetings agenda. Take 

a look at the video tutorial to help get you 

started. 

Visit forecourttech.com/networking for more 

information, or if you have any questions 

about the app email susan@sabeevents.eu 

HecVision Eco – 

24/7 Refuelling and 

Charging. 

Don`t hesitate to 

contact us! 

Hectronic GmbH 

Allmendstrasse 15 

D-79848 Bonndorf 

Tel. +49 7703 9388-0 

mail@hectronic.com 

www.hectronic.com 

Use of fuels and electricity in 

mixed operation 

Modern and user-friendly payment 

and authorization process 

Acceptance of all common 

payment options 

Available as stand-alone or 

built-in solution 


LEAK PREVENTION TECHNOLOGY 

For a clean and protected environment 

100 % safe and continuous monitoring of double-walled tanks and pipes at 

Refineries | Tank farms | Chemical plants | Petrol stations

SOLUTIONS 

PROVIDERS 

Meet the international solutions providers 

attending forecourttech ‘22.


A2i Systems 

ACI Worldwide 

Leveraging data science for a digital future. 

A2i uses ground-breaking AI technology to make 

advancements in ways to interact with your 

customers at the forecourt. We are giving you the 

opportunity to transform your business and be ready 

for the next phase of Fuel Retail. 

ACI Worldwide — the leader in real-time payments 

— delivers the mission-critical real-time payments 

software solutions that enable corporations to process 

and manage digital payments, power omni-commerce 

payments, present and process bill payments, 

and manage fraud and risk. 

In short, we’re helping banks, merchants and billers 

capture rising real-time opportunities and volumes, 

all to meet the shifting needs of their consumers and 

business customers. 

www.a2isystems.com 

www.aciworldwide.com 

AIUT 

For over 30 years, AIUT has been delivering advanced 

solutions in automation and robotization of 

industrial processes, as well as intelligent IoT ecosystems. 

AIUT FuelPrime is a fully automatic, the most accurate 

in the world, certified system for reconciliation and 

detection of fuel leaks at stations. The solution provides 

comprehensive supervision over the processes 

of distribution and sale of fuels along its entire supply 

path from the terminal to the individual customer at a 

petrol station. 

Avalon 

Avalon provides end-to-end solutions for service 

station networks. Our cloud products cover Front- 

Back-Head Office Management. Comprehensive or 

modular solution, integrated to a third party ERP or to 

other management systems, can be provided. Most 

reputable oil companies trust our solutions. 

For more than 35 years, Avalon is focused in Service 

Station Vertical. Present in 16 countries, with a 

proved and tested know-how adapting to new legal 

or technical requirements. Cutting edge technology. 

Multicountry-multicurrency-multicompany solution. 

Comprehensive cloud-system for Petrol - CStore and 

Cafeteria. All type of service station networks (CO- 

CO-COFO-CODO-Mixed) in the same interface. 

www.aiut.com 

www.avaloninformatica.com 



Bever Innovations 

Bever Innovations is a manufacturer of intelligent 

high-quality LED solutions for the international petrol 

retail industry, with a 100% focus on this market. 

Bever Innovations products are based on EOS 

Technology: it connects the devices, equipment and 

processes on a forecourt to the Internet of Things. 

BigBrother 

BigBrother provides business operators in the 

petrol, carwash and retail sector more grip on their 

daily processes by protecting vulnerable products, 

human capital, controlling their activities as well as 

using innovative solutions to improve their customer 

experience and boost profits. In addition to keeping 

an eye on your business, our solutions are the key to 

tomorrow´s challenges in retail. 

www.beverinnovations.com 

www.bigbrother.nl 


Dover Fueling Solutions (“DFS”), part of Dover 

Corporation, is comprised of the product brands of 

ClearView, Fairbanks, ProGauge, Tokheim, Wayne 

Fueling Systems and OPW’s Fuel Management 

Systems, and delivers advanced fuel 

dispensing equipment, electronic systems and 

payment, automatic tank gauging and wetstock 

management solutions to customers worldwide. 

Faschang Service & Management 

Faschang Service & Management GmbH has been 

dealing with the subject of servicing and maintenance 

for more than 10 years. 

Based on this longstanding experience, we can offer 

you a wide range of services. From consultation & 

conception through to adaptation & integration, we’ll 

support you in implementing our software package 

for maintenance management, OMIS 4.0. In addition, 

we’ll assist you with the introduction, training and 

ongoing support of the application. 

www.doverfuelingsolutions.com 

www.omis.at 



FutureMind 

As a leading expert in digital transformation, 

FutureMind’s goal is to find human-centered solutions 

to complex challenges, driving positive change within 

organizations. 

As an end-to-end solutions team, we partner with 

Clients to help them understand their customers, 

solve challenges and build solutions and experiences 

that will let them reach their business goals. 

GripHero 

It all started with the simple aim of providing driver 

protection with ultimate convenience. 

However, through our determination and commitment 

to continuous improvement, we’re absolutely delighted 

the results have been globally game-changing for 

both the environment and the industry. 

We want to make the customer journey on forecourts 

a better experience for drivers, and importantly for 

forecourts to succeed within their own health, safety 

and environmental improvement policies through 

using best-practice driver protection. 


www.griphero.com 

Gilbarco 

Gilbarco Veeder-Root is the global leader in technology 

solutions, from the forecourt to the c-store. 

At Gilbarco, we’re the industry leader because we 

understand the fueling industry, our customers and 

what today’s business needs demand. No other company 

delivers our level of expertise. Gilbarco designs 

with our customers in mind, relentlessly innovating to 

create forward-thinking, truly integrated products that 

work well now and in the future. When you choose 

Gilbarco, you’re working with the best minds in the 

business, and getting the proven expertise and technology 

designed to make your life easier and your 

business more profitable. Trust the leader. Gilbarco 

Veeder-Root. 

Hectronic 

We provide innovative, intelligent and user-friendly 

solutions in the fields of e-mobility, parking and refuelling. 

Quality, creativity and solid expertise form the 

basis of our corporate philosophy. Our vision is to be 

the worldwide leader with intelligent solutions in the 

areas of Parking, Refuelling, E-Mobility and Sensor 

Systems. Processes must be designed to be safe and 

efficient, reducing operating costs and our solutions 

must be flexibly adapted to the needs of our customers. 

Innovations are the basis for this. 

www.gilbarco.com 

www.hectronic.com 



Invenco 

Invenco is a global provider of secure payment processing 

and customer engagement solutions for the 

retail fuel and convenience markets. Invenco’s range 

of products include outdoor payment terminals and 

cloud-based software services. Invenco continues to 

build on its legacy of ground-up engineering in security 

and rugged automation to deliver robust technology 

solutions to petroleum and other retail segments. 

Kalibrate 

For over 20 years, Kalibrate has advised fuel and 

convenience retailers worldwide on how to be best 

in-class operators in the fast changing marketplace. 

Kalibrate provides strategic expertise and technology 

solutions in fuel pricing, location planning, 

merchandise promotions and global market 

intelligence. 

www.invenco.com 

www.kalibrate.com 

Liquid Barcodes 

Liquid Barcodes is a global marketing technology 

company focused on the convenience and foodservice 

industry. 

We create and manage compelling digital promotions 

in real-time for retailers, brands and partners. 

By powering digital marketing that allows flexible 

distribution and secure redemption of personalized 

offers and rewards, we enable retailers and brands 

to drive traffic to store and connect more closely with 

their consumers. We believe in making a difference 

and truly delighting both customers and brands – an 

approach we describe as ‘live loyalty’. 

Logos 

Logos specializes in developing and producing innovative 

self-service solutions. We develop payment 

terminals and solutions, app and mobile solutions, 

control systems and backend systems. Our customers 

make use of our expertise and experience for the 

entire process; from idea generation and development 

to configuration, installation and support. 

www.liquidbarcodes.com 

www.logos.dk 



MoveYou 

Seamlessly accessible - MoveYou believes in making 

mobility seamless. Using the car, train, bus or shared 

transport should be without problems. We make it 

possible. 

Mepsan 

Mepsan established in 1992 and has become one of 

the most reliable manufacturers for fuel dispensing 

and management solutions with high-end intergated 

technologies. Mepsan contributes to the concept of 

modern forecourts by designing and 

manufacturing multifunctional and eye-catching 

products and solutions. 

www.moveyou.com 

www.mepsan.com.tr 

Openway Group 

OpenWay Group is an international provider of 

innovative software for electronic payment systems, 

rated #1 by Gartner, Aite and Omdia. Our Way4 platform 

covers every aspect of the payments business 

— account management, card issuing, merchant 

acquiring, transaction switching, digital wallets, 

tokenization, and fleet cards. Its WAY4 open platform 

is a market-leading solution for card and account 

issuing, merchant acquiring, transaction switching, 

omni-channel digital banking, digital wallets and 

tokenization, e-commerce gateway, loyalty, and fleet 

cards. WAY4 software solutions are used by tier-1 

and start-up banks, processors, payment switching, 

telecom and oil companies in Europe, the Americas, 

Asia, the Middle East, and Africa. 

PDI Technologies 

PDI Technologies resides at the intersection of 

productivity and sales growth, delivering powerful 

solutions that serve as the backbone of the convenience 

retail and petroleum wholesale ecosystem. 

By “Connecting Convenience” across the globe, we 

empower businesses to increase productivity, make 

more informed decisions, and engage faster with their 

customers. 

www.openwaygroup.com 

www.pditechnologies.com 



Petrotec 

The Petrotec Group includes a number of private 

companies whose activity is focused on the 

production, marketing, distribution and technical 

support of equipment and management systems for 

the retail areas of the oil industry. Present on the 5 

continents and in more than 70 countries, the Group 

stands out for its continuous investment in innovation 

and development and transfer of sustainable 

technologies around the world. 

www.petrotec.com 

PWM 

PWM is market leader for electronic price displays, 

offering more than 40 years of industry experience. 

As a family-run business we combine tradition and 

innovation to help customers in more than 100 countries, 

in cooperation with suppliers and partner on six 

continents. All our products are made in Germany, by 

more than 100 employees in Bergneustadt – and a 

team of 20 in Houston/Texas. 

They design, develop and manufacture displays that 

are able to stand any weather, survive any climate 

and feature longevity and sustainability. We create 

visual anchors in a world that is dominated by Internet 

and virtual offerings. Thanks to PWM displays our 

customers stand out – from the competition, and in 

their surrounding. 

www.pwm.com 

PicaFuel 

Picafuel is a dynamic end-to-end cloud-based platform 

for energy retailers. 

With advanced technology and a customer-centric 

approach, Picafuel’s platform enables energy retailers 

to efficiently manage, and simplify their operations 

while cutting down on expenses. Our platform helps 

energy retailers prepare for the future by digitizing 

their entire retail experience. By using Picafuel, energy 

retailers can upgrade their business and capitalize 

on opportunities, ensuring their position as industry 

leaders. 


Each innovation takes courage – and someone to 

take that “first step forward” risk. At Scheidt & Bachmann, 

we have taken that first step forward many 

times – it’s in our corporate DNA. 

Scheidt & Bachmann has accompanied the market 

development, from the simple station through to the 

“mobility supermarket”, and has often been at the 

heart of pioneering work. Our extensive experience 

and technical competence is represented throughout 

our new product brand, SIQMA. With SIQMA, our 

goal is to make your fuel retail business even more 

successful through centrally managed cloud-based 

technologies and pioneering services. 

www.picafuel.com 

www.scheidt-bachmann.de 



Techniche 

We help FMs to solve everyday challenges, and empower 

them to achieve their strategic goals. 

We do this by harnessing our industry expertise to 

help clients get the most from our powerful asset 

management technology. This generates value for our 

client stakeholders, while improving the environments 

in which people work, shop and live.We’re all about 

providing insight, solving problems and generating 

value for our clients. 

TNS 

We provide global managed data communications 

and interoperability solutions to the payments, 

financial and communications industries. 

Thousands of companies from the retail, banking, 

financial markets and telecom industries count on us 

to build and manage their mission critical 

communications platforms, improving their ability to 

communicate and transact efficiently and effectively. 

Urgent and Statseeker - both Techniche products - 

help organisations get the most from their assets and 

networks by effectively managing performance. 

www.technichegroup.com 

www.tnsi.com 

Unicode Systems 

The UNICODE Group is currently provides oil & 

gas retail solutions in Central and Southeast Europe,Czech 

Republic, Slovakia, Austria, Hungary, 

Germany, Slovenia, Serbia and Poland. Together it 

means more than 3800 installations of POS, BOS and 

HOS systems. 

All of our products and services come from our more 

then 20 years experience in the oil and gas retail industry 

and from the trends in oil and gas retail sector, 

as we are 100% focused on it. 

www.unicodesys.cz 



IFSF 2022 

ANNUAL CONFERENCE 

pagetwentynine 

Top (L-R): Franc Buve, Open Charge Alliance; 

Frodi Hammer, A2i Systems; Michel Hinfelaar, 

Shell/HAIA Consultancy Bottom (L-R): Tim 

Linsell, REPL Group; Gray Taylor, Conexxus. 

IFSF look forward to welcoming members and key 

actors of the forecourt industry to their upcoming 2022 

Annual Conference, taking place in Prague on 15-16 

November. 

With the theme of Seamless Integration for the Future 

Forecourt, IFSF hopes to attract many stakeholders of 

our industry, and has put together an exciting line-up of 

expert speakers covering a wide range of relevant and 

timely topics. 

The conference will explore how the role of the forecourt 

is expected to evolve in the coming years and will discuss 

how standards can help address the need for seamless 

integration of technologies from a variety of suppliers and 

business partners. 

Confirmed speakers include: 

- Franc Buve, Open Charge Alliance 

- Frodi Hammer, A2i Systems 

- Michel Hinfelaar, Shell/HAIA Consultancy 

- Tim Linsell, REPL Group 

- Gray Taylor, Conexxus 

As well as an exciting speaker line-up, there will be plenty 

of time for networking including at a buffet and drinks 

reception sponsored by REPL/Accenture in addition to the 

main conference dinner. 

Registration for the Annual Conference is open – visit 

https://ifsf.org/2022-annual-conference/ for more information 

on the logistics and programme. 


FUEL & 

CONVENIENCE 

RETAILERS 

Meet the international fuel and convenience 

retailers attending forecourttech ‘22.


Anwin S.A. 

Anwim S. A. is one of the largest independent companies 

in Poland’s fuel industry and the operator of the 

MOYA brand, a fast growing chain of filling stations. 

We draw on our experience, professionalism and 

management efficiency to operate successfully as a 

nationwide wholesaler and distributor of fuels in Poland. 

Anwim S. A. is the operator of the MOYA brand, 

a fast growing chain of filling stations. All our filling 

stations operate according to the highest customer 

service and quality standards. The MOYA brand 

means modern and practical filling stations with convenience 

stores. The majority of MOYA filling stations 

operate Caffe MOYA café and foodservice areas. 

AS24 

A subsidiary of TotalEnergies specialized for over 30 

years in fuel distribution for transport professionals, 

we are well placed to know the slightest demands of 

the road haulage industry. 

Largest European network of stations dedicated to 

heavy goods vehicles, AS 24 operates in 29 countries 

and is recognized by hauliers for its quality offer, its 

dense network of dedicated stations, its secure transactions 

and its competitive prices. 

www.anwim.pl 

www.as24.com 

Autobahn Tank & Rast 

As the leading service provider along German motorways,we 

enable mobility for everyone. 

We welcome around 500 million guests to our locations 

every year. Every day we work hard to live up 

to the responsibility this entails. At Tank & Rast, we 

operate with a long-term, sustainable perspective. 

With a view to changing social requirements and 

the changing needs of our guests, we invest in the 

further development of mobility along the motorway: 

we offer guests a state-of-the-art e-charging network, 

high-quality sanitary facilities, modern filling stations 

and contemporary catering concepts. These and 

other successful initiatives are proof of our striving to 

continuous improvement through innovations. 

Circle K 

Our mission at Circle K is to make our customers’ 

lives a little easier every day. We are part of communities 

across North America, Europe, Asia, and the 

Middle East, helping us grow into one of the world’s 

leading convenience and fuel retail businesses. 

Our parent company, Alimentation Couche-Tard 

(“Couche-Tard”), is a leader in the Canadian convenience 

store industry. Together, we are brightening 

journeys across more than 14,200 stores in 26 countries 

worldwide. 

www.tank.rast.de 

www.circlek.com 



Emirates General Petroleum 

From the familiar smile you are used to seeing when 

you enter our Freshplus stores to the warm welcome 

at the petrol pump and the aroma of our very own Arabicca 

coffee, we are here to deliver the experience 

that you have come to expect, every single time. 

With 70 service stations located in Dubai and the 

Northern Emirates, Emirates General Petroleum has 

been serving the UAE for over 40 years. 

ExxonMobil 

ExxonMobil is the world’s largest publicly traded 

international oil and gas company, providing energy 

that helps underpin growing economies and improve 

living standards around the world. 

ExxonMobil uses innovation and technology to deliver 

energy to a growing world. We explore for, produce 

and sell crude oil, natural gas and petroleum products. 

We operate facilities or market products in most of the 

world’s countries and explore for oil and natural gas 

on six continents 

www.emarat.ae 

www.exxonmobil.com 

Galp 

Galp is an energy company committed to the development 

of efficient and sustainable solutions in its 

operations and in the integrated services it offers to 

customers. We create simple, flexible and competitive 

solutions for the energy or mobility needs of both 

large industries and small and medium-sized companies, 

as well as the individual consumer. 

Lekkerland 

Lekkerland the specialist for snacks on the go, advises 

and delivers to 85,800 sales points throughout 

Europe. The company has 5,000 employees and 

generated revenues of 13.1 billion euro in 2020. 

Lekkerland’s customers include petrol stations, 

kiosks, convenience stores, bakeries, food retailers 

and quick-service restaurants. Lekkerland offers 

its customers in four European countries innovative 

services, tailor-made logistics and a wide range of 

wholesale products. 

www.galp.com 

www.lekkerland.com 



Lother Gruppe 

Under our NORDOEL brand, we operate one of the 

largest independent gas station networks in the north. 

With our own modern fleet of tankers, we ensure extremely 

high product availability at our filling stations. 

NORDOEL is constantly expanding its filling station 

network. By 2021 we will completely convert our LTG 

and LOTHEROL filling stations to modern NORDOEL 

filling stations in order to remain future-proof and 

competitive. 

Magn 

Magn was established in 1925, when Christian Holm 

Jacobsen began selling oil from Shell in the Faroe 

Islands. Christian Holm Jacobsen operated until 

1953, when the company was bought by Shell and 

named Shell Faroe Islands. Shell Faroe Islands was 

an independent entity within the Shell Group until 

2007, when investors bought the company out of the 

Shell group and named it Magn. Magn still handles 

the sales of all Shell lubricants in the Faroe Islands. 

In addition, NORDOEL is investing in the business 

with alternative fuels and in electric charging stations 

and is therefore ideally positioned for the mobility 

requirements of tomorrow. 

www.lother.de 

www.magn.fo 

Maxol Group 

The Maxol Group (www.maxol.ie) is Ireland’s leading 

family-owned oil company. Our business, which was 

established in Ireland in 1920 by William McMullan, 

markets a comprehensive range of oil and petroleum 

products to all sectors of the Irish Market, through 

our Retail, Lubricants and Fuelcard divisions and 

continues to grow today under the ownership of the 

McMullan family. Today, with our network of service 

stations and lubricants distributors, we have one of 

the strongest 32 county All-Ireland networks in the 

industry. 

Migrol 

Migrol AG is a leading company in the Swiss energy 

services market. As part of the Migros Group, we 

focus on the Swiss market for thermal energy and 

mobility. 

Refueling around the clock, every day and throughout 

Switzerland. A dense network of gas stations with 

shops as well as automatic gas stations are equipped 

with payment machines and enable 24-hour refueling 

for our customers. 

www.maxol.ie 

www.migrol.ch 



Migrolino AG is one of the leading providers in 

the Swiss convenience market with shops at train 

stations, petrol stations and other well-frequented 

locations. It is a 100 percent subsidiary of the Federation 

of Migros Cooperatives. migrolino is present at 

319 locations in Switzerland. Around half of the shops 

are run by migrolino AG franchise partners, be it as a 

standalone or connected to a petrol station. Migrolino 

operates the second half together with its strategic 

partners Migrol, Shell and SOCAR. These shops are 

all run together with a petrol station. 

M-Oil 

M Oil was established in 1996 as the13th fuel distribution 

company who serves at the sectors of fuel 

and lubricants with 100% of Turkish capital. M Oil is 

accomplishing its fuel activities with an increasing 

rate of growth via 400 stations spread nationwide. 

As of today, M Oil is a company of fuel distribution, 

LPG Storage and Lubricants with roundly 400 fuel 

stations, one Lubricants factory, 3 Lubricants depots 

at Mersin, İzmir and Ankara, one LPG storage facility, 

10 regional centers, 18 logistics points operating 

under the İstanbul Head Office. 

www.migrolino.ch 

www.moil.com.tr 

MOL Group 

MOL Group is an integrated, international oil and gas 

company, headquartered in Budapest, Hungary. It is 

active in over 30 countries with a dynamic international 

workforce of 26,000 people and a track record of 

more than 100 years in the industry. 

MOL Group currently owns a network of nearly 2,000 

service stations under six well-established brands 

across nine countries in Central Eastern Europe including: 

MOL, Slovnaft, INA, Tifon, Energopetrol and 

PapOi.. Our networks play a leading role on the Croatian, 

Hungarian, Slovakian and Bosnian retail markets 

and represent the premium segment in Czech Republic, 

Romania and Slovenia. Additionally, we also 

have a retail presence in Serbia and Montenegro. 

Moveri AG (OEL-Pool) 

Your petrol station partner in Switzerland and Liechtenstein 

Moveri AG, a subsidiary of Oel-Pool AG, operates 

over 700 petrol stations in Switzerland with its own 

brands Ruedi Rüssel and Miniprix as well as the international 

brands bp and Shell. 

As a bp licensee, Oel-Pool AG operates the bp gas 

station network with around 340 stations in Switzerland 

and Liechtenstein. Many of these stations are 

specially designed for trucks and buses and offer 

first-class service 24 hours a day. High-quality fuels 

such as bp Ultimate Unleaded 98 and bp Ultimate 

Diesel meet the highest requirements. 

www.molgroup.info 

www.moveri.ch 



Olerex 

Olerex is the largest fuel retailer in Estonia, serving 

customers at nearly 100 filling stations across Estonia. 

The company is based on 100% Estonian capital 

and already employs nearly 800 good Estonians. The 

profit earned by Olerex will remain in Estonia and will 

be largely reinvested for the benefit of a more comfortable 

future for all of us. 

Orlen Deutschland 

ORLEN Deutschland GmbH belongs to the Polish 

multi-energy group PKN ORLEN SA, which is the 

largest company in Central and Eastern Europe 

with an annual turnover of 19 billion euros in 2020. 

ORLEN Deutschland GmbH, based in Elmshorn near 

Hamburg, has been on the market since 2003 and 

now operates almost 600 star and ORLEN petrol 

stations. ORLEN Germany continues to expand and 

is continuously expanding its petrol station network. 

B. through the takeover of 56 filling stations from OMV 

Deutschland GmbH in Thuringia and Saxony. 

www.olerex.ee 

www.orlen-deutschland.de 

Oyak 

As of August 2020, OYAK decided to maintain TOTAL 

and M OIL brands and to merge all operations of 

these brands under Güzel Enerji Akaryakıt A.Ş., and 

the transaction aimed to increase efficiency and 

synergy. 

Petro Ofisi 

Extensive retail sales network offering service 

throughout Turkey. Wide dealer network covering all 

81 provinces and approximately 850 districts. Petrol 

Ofisi is the second private sector company of Turkey. 

In 2020, Güzel Enerji Akaryakıt A.Ş. (TOTAL and M Oil 

Stations), one of the strong players of the fuel oil and 

autogas industry with a station network of more than 

900 stations in Türkiye directly affecting more than 30 

major sectors, and Milangaz, operating in autogas, 

bottled LPG, bulk gas and wholesale segments in 81 

cities and more than 950 districts of Türkiye for 60 

years, joined the OYAK Energy Group Companies. 

www.oyak.com.tr 

www.petrolofisi.com.tr 



Prio Energy 

PRIO is a 100% Portuguese company that was 

founded in 2006. Its main purpose is to distribute and 

sell liquid fuels and produce biofuels. We are proud 

of how far we have come since 2006 and that we are 

the only petrol station company on the Iberian 

Peninsula with triple QSE (Quality, Safety and the 

Environment) certification. 

It is thanks to the work and effort of everyone who 

works at PRIO that we can distribute high-quality fuels 

that meet the legally established technical 

requirements at the most competitive prices. 

Q1 Energie 

Q1 is an independent German medium-sized company. 

With around 200 locations, we are one of the five 

largest filling station operators in Germany - and our 

transparent and fair QStrom and QGas tariffs make 

Q1 an all-round supplier of energy. Quality first - this 

is the brand promise, which reflects our commitment 

to the best quality in products and service. Our quality 

is based on first-class products and a motivated 

team. 

www.prio.pt 

www.q1.eu/de 

Shell International 

Shell is an international energy company with expertise 

in the exploration, production, refining and marketing 

of oil and natural gas, and the manufacturing 

and marketing of chemicals. 

We use advanced technologies and take an innovative 

approach to help build a sustainable energy 

future. We also invest in power, including from 

low-carbon sources such as wind and solar; and new 

fuels for transport, such as advanced biofuels and 

hydrogen. 

Shell Mobility 

Shell Mobility is the shopfront and the face of Shell. 

At our 46,000 service stations worldwide, we interact 

with millions of customers every day. Our mission is to 

make life’s journeys better – by providing an evolving 

range of quality fuels, a welcoming and comfortable 

break or a retail experience that offers customers 

convenience, quality and choice. 

www.shell.com 

www.shell.com/energy-and-innovation/mobility 



TanQyou 

Welcome to the mobility platform of the Netherlands! 

As a young, innovative and dynamic company, 

TanQyou makes everything about driving fun again. 

Register for free as a My TanQyou user and take 

advantage of our advantages: discount on your refueling, 

winning prizes by refueling, insight into all your 

transactions, a notification when it is time for your 

MOT and more 

Team Energie 

The team petrol stations are represented in many 

federal states with an extensive network of complete 

and automated stations. Thanks to our good service 

and affordable offers, they are a proven contact point 

for car and truck drivers alike. 

Our complete stations offer much more than just diesel, 

petrol and LPG. They have modern washing facilities, 

restaurants and well-stocked shops that leave 

nothing to be desired, from car accessories to snacks 

and drinks to gifts, magazines and coffee-to-go. 

www.tanqyou.com 

www.team.de 

Total Energies Turkey 

As a global energy company, TotalEnergies maintains 

its existence in Turkey through different sectors 

like lubricants, chemicals, natural gas, international 

transport supply and petrochemicals. With this global 

vision, TotalEnergies operates in Turkey under these 

companies: Total Turkey Pazarlama A.Ş, AS 24, gas 

and TotalEnergies Petrochemicals. 

Uno- X 

Uno-X Mobility’s mission is to develop and promote 

solutions for sustainable mobility. 

Uno-X offers fast, easy and cheap refueling from a 

chain of automatic stations. 

www.totalenergies.com/turkey 

www.unoxmobility.no 



Viada LT 

VIADA is a network of gas stations connecting as 

many as 127 gas stations in Lithuania and 97 gas 

stations in Latvia, representing the VIADA brand and 

carrying out both retail and wholesale fuel trade. 

Valora 

We offer the best food and convenience concepts 

based on a comprehensive customer and format 

understanding, operational excellence, constant innovation 

and agility and optimal value creation. 

www.viada.lt 

www.valora.com 

Zen Petroleum 

ZEN is a solely owned Ghanaian Oil Marketing 

Company (OMC) that within eight years has 

established itself as the market leader in supplying 

Fuel and Lubricants to mines in Ghana, as well as an 

expanding footprint in the West African region, and a 

growing retail network in Ghana. 

ZEN has consistently proven to be a reliable, safe 

and valuable partner in supplying high quality hydro 

carbon products to the industrial and retail sectors in 

Ghana and West Africa. 

www.zenpetroleum.com 



Supplier news & insights 

pageforty 

On 8 September, as in previous years, experts 

from the fuel retail industry travelled to Scheidt 

& Bachmann’s HQ in Mönchengladbach to 

attend the 6th Experts Panel. “Multi Mobility, 

Energy & Service Hubs – how the transformation 

works” was this year’s motto of the event. 

The day was characterised by interesting and 

inspiring presentations from the areas of retail, 

technology, mobility and energy solutions 

Vontier Corporation has announced that it 

completed its previously announced acquisition 

of Invenco, a leading global provider 

of open platform retailing and payment 

hardware and software solutions. Invenco 

will function as part of Gilbarco Veeder-Root 

(GVR), an operating company within the Mobility 

Technologies platform, to help expand 

their software-enabled workflow solutions and 

subscription business model. 

From October 2-4 in Las Vegas, ISTOBAL will 

showcase the ISTOBAL FLEX5, its most versatile 

and popular rollover in the US fueling 

and convenience store sector. The ISTOBAL 

FLEX5 is the first and only transformable rollover. 

It offers flexible configuration for program 

customization, speed control, and product 

dosing, among other features. It can be configured 

as a 3- or 5-brush unit, a touch-free, a 

hybrid, or as a combo unit. 

Dover Fueling Solutions (DFS),has announced 

the launch of its brand-new, high-powered, 

ultrafast Electric Vehicle (EV) Charging 

System – the Power UX 180 EV Charging 

System - in Europe. The DFS Power UX 180 

EV Charging System is specifically designed 

with a very small footprint to fit onto even the 

tightest of forecourts with sleek charge posts 

connected to a central power cabinet, which 

can be placed outside the forecourt area. 

This space optimized design presents site 

owners with more opportunities to incorporate 

EV charging onto their sites to attract EV drivers. 

The Power UX EV Charging System uses 

dual power distribution to deliver up to 180kW 

of energy to one EV charge post or simultaneously 

to two posts in power stacks of 90kW. 



Liquid Barcodes’ revolutionary app-based 

C-StorePay program has achieved certification 

with global FinTech leader Verifone to 

integrate with Verifone’s cloud-based point 

of sale (POS) and site management software 

solutions for gas stations and convenience 

stores. Verifone’s vast C-store merchant base 

can now take advantage of a fully integrated 

solution for mobile payments with connection 

to their fuel POS systems, allowing consumers 

to pay for fuel via app. Additionally, Liquid 

Barcode merchants will be able to leverage 

Verifone’s robust Global eCommerce payment 

platform within the app, opening the 

door to seamless and secure omnichannel 

sales experiences for both merchants and 

consumers. 

PDI Technologies, a global leader delivering 

powerful solutions and insights that serve 

as the backbone of the convenience retail 

and petroleum wholesale ecosystem, has 

announced additional innovations to help 

customers provide compelling experiences 

that drive revenue, simplify operations, and 

secure their operating environments. As the 

industry responds to ongoing changes, PDI 

continues to develop new and enhanced 

offerings across its consumer engagement, 

enterprise productivity, and security solutions. 

The innovations include: Retail Site Management; 

Firewall as a Service; Offer Network 

and ChargeBuddy. 

pagefortyone 

ISTOBAL is committed to innovation for lower 

water consumption in vehicle wash in the 

face of droughts, promoting a sustainable 

industry with integrated solutions that reduce 

water consumption, as well as chemicals 

and energy. The company is a pioneer in 

the development of environmentally friendly 

technologies providing the car wash industry 

with solutions to cope with water scarcity by 

recycling, saving and decontaminating water 

in car wash facilities. 

In celebration of World EV, a global celebration 

of all things related to sustainable 

e-mobilit, Kalibrate spoke to members of 

their team about their motivations for making 

the switch to electric and how they’ve found 

the transition. Kalibrate supports retailers with 

a wide range of concepts in devising and 

implementing their electric vehicle charger 

strategies. The team utilises their heritage in 

data and analytics to enable effective decision 

making – both from a location and a 

consumer profile perspective. 



THE HIDDEN RULES OF 

SUCCESSFUL NEGOTIATION 

AND COMMUNICATION 

By Christian Warning, 

The Retail Marketeers 

We conduct negotiations every day, whether in 

the private or professional sphere. In their professional 

environment, managers are constantly faced with situations 

in which they have to represent their own position and 

achieve an optimal result for their company, their project, 

their strategy or their team. In this context, interdisciplinary 

negotiation, communication and argumentation skills are of 

decisive importance. 

pagetwo 

Ineffective communication is the cause of: 

80 % loss of information 

70 % operational errors and 80 % lost business. 

Conversational, argumentation and negotiation competence 

is the ability to appear convincing and to meet the 

negotiating or conversational partner - be it superiors, 

colleagues, customers or even external stakeholders such 

as suppliers, politicians or investors - with a sophisticated 

negotiation technique in order to achieve the desired 

goals. The challenge is always to reach a constructive 

agreement and to conduct the negotiation in such a way 

that the desired result goes beyond the one-sided protection 

of the interests of the parties involved and focuses on 

the greatest possible common benefit. 

Without knowledge of successful negotiation strategies 

and tactics, goals cannot be achieved. It has never been 

more important than today to be able to set the right scene, 

even in hybrid meeting situations, and to understand which 

negotiation techniques are successful and when. 

Unlock the secrets of successful negotiation and learn 

which negotiation techniques are successful and when. We 

will help you to better understand and shape negotiations 

in all situations. You will get to know demonstrably successful 

negotiation techniques and learn how to thoroughly 

analyse negotiating partners and their motives, how to 

interpret group processes and use them for your own benefit, 

how to keep a cool head in difficult situations and how 

to competently implement negotiation psychology. 

We are very proud to be able to offer all forecourttech 

e-magazine readers a special offer for what is probably the 

best negotiation training available to market participants in 

our industry: learn from Marc Oliver Opresnik in a compact 

2-day program curated by Christian Warning on our industry 

issues to look behind the scenes at the motives of your 

negotiating partners and train to prepare yourself in the 

best possible way. Train yourself to be optimally prepared, 

to keep a cool head in difficult situations and to competently 

implement negotiation psychology! Marc Oliver Opresnik 

is the author of the bestseller “The Secrets of Successful 

Negotiation: Negotiating Better - in Every Relationship” 

and, with his many years of international experience, is one 

of the world’s most renowned specialists in marketing and 

negotiation management. 

Marc Oliver Opresnik is Professor of General Business 

Administration with a focus on marketing and management 

at the Lübeck University of Applied Sciences as well as a 

visiting professor at international universities such as the 

Judge Business School of Cambridge University, Regent’s 

University London and the East China University of Science 

and Technology in Shanghai. He worked successfully for 

ten years in the management of an international petroleum 

company (Shell) and has worked as a trainer, keynote 

speaker and consultant for a large number of international 

companies, institutions and governments. 

He is the author of numerous articles and reference books, 

including the international marketing standard work “Marketing: 

Fundamentals and Practice. A Management-Oriented 

Approach”. Together with Kevin Keller and Phil Kotler, 

the world’s best-known marketing professor, he co-authored 

the German edition of “Marketing Management”. 

for the German edition of “Marketing Management”, the 

“Bible of Marketing”. Alongside Gary Armstrong and Phil 

Kotler, Marc Oliver Opresnik is also co-author of the global 

edition of “Marketing: An Introduction”, one of the world’s 

most successful marketing textbooks. 

Participate in our negotiation training with Marc Oliver 

Opresnik and get the tools you need for successful negotiations. 

Shout your interest and get details on the program 

by sending a e-mail to warning@foodvenience.org 


ABOUT CONEXXUS 

Our association’s 

membership is comprised of 

the retailers and suppliers 

who together are defining the 

technology roadmap for the 

c-store and fuel retailing 

industry. 

AI + APIs + Age Verification 

Bringing the tech needs of the 

future to c-stores today 

Industry Relationships 

Suppliers and retailers working 

side by side to resolve industry 

challenges together 

Join Us: 

www.conexxus.org 

Thought Leadership 

Published papers, educational 

webinars, conferences, and industry 

conversations

forecourttech October '22

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