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forecourttech October '22

A bi-monthly technology magazine for the evolving retail forecourt.

A bi-monthly technology magazine for the evolving retail forecourt.

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<strong>forecourttech</strong><br />

Data as a cornerstone in building a digital focused fuel network<br />

The fuel sector is undergoing digitalisation on all fronts. A digital customer journey<br />

for loyalty, payment at the pump or a broader mobility positioning, they all<br />

have one thing in common: DATA.<br />

JAN-HARMEN AKKERMAN<br />

CEO<br />

MoveYou<br />

www.moveyou.com<br />

DATA that must be collected, often directly at the station. Connections to existing<br />

POS systems, and preferably all of this as real time as possible, without any<br />

delays. How do you go about this, and do you ensure that the foundation under<br />

your digital layer of apps is robust and scalable enough for this?<br />

But also DATA, which will have to be interpreted. All that data is nice, but how do<br />

you convert it into optimized business processes, a perfect customer experience,<br />

and more importantly, a digital first strategy?<br />

Mobile apps - supporting the digital transformation and improving<br />

the customer journey<br />

TOMASZ WOŹNIAK<br />

CEO & Co-founder<br />

FutureMind<br />

www.futuremind.com<br />

Fuel and convenience retailers can significantly benefit from Mobile Apps because<br />

their business is at the intersection of Mobility and Retail. Mobile apps support<br />

the digital transformation and improve customer journey before, during and<br />

after the customer visit. Mobile apps can support loyalty, engagement, basket<br />

size (cross sell), location based offers, payment solution and more.<br />

The presentation will focus on mobile customer journey, best use of mobile apps,<br />

key features and technologies inside the mobile app, integration to existing IT<br />

ecosystem.<br />

Mobile apps - supporting the digital transformation and improving<br />

the customer journey<br />

NIR MANOR<br />

Retailtech expert<br />

FutureMind<br />

www.futuremind.com<br />

Fuel and convenience retailers can significantly benefit from Mobile Apps because<br />

their business is at the intersection of Mobility and Retail. Mobile apps support<br />

the digital transformation and improve customer journey before, during and<br />

after the customer visit. Mobile apps can support loyalty, engagement, basket<br />

size (cross sell), location based offers, payment solution and more.<br />

The presentation will focus on mobile customer journey, best use of mobile apps,<br />

key features and technologies inside the mobile app, integration to existing IT<br />

ecosystem.<br />

#<strong>forecourttech</strong> @<strong>forecourttech</strong> www.<strong>forecourttech</strong>.com

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