Tokyo 2020 Team GB LIVE Pre-Travel Guide
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TOKYO <strong>2020</strong> OLYMPIC GAMES<br />
YOUR PRE-TRAVEL GUIDE
TEAM <strong>GB</strong> <strong>LIVE</strong> - TOKYO <strong>2020</strong> OLYMPIC GAMES - YOUR PRE-TRAVEL GUIDE<br />
On 24 July <strong>2020</strong>, <strong>Tokyo</strong> will play host<br />
to the <strong>2020</strong> Summer Olympic Games,<br />
officially known as the Games of<br />
the XXXII Olympiad. Over 16 days,<br />
individuals and teams from around<br />
the world will compete in the largest<br />
sporting event <strong>Tokyo</strong> has ever seen.<br />
These Games will mark the return of the Summer Olympic<br />
Games in <strong>Tokyo</strong> for the first time since 1964. It will be the<br />
fourth Olympic Games overall to be held in Japan, also<br />
following the 1972 Olympic Winter Games in Sapporo and<br />
the 1998 Olympic Winter Games in Nagano. <strong>Tokyo</strong> is the first<br />
city in Asia to host the Olympic Games twice.<br />
Contents<br />
An introduction from Mark England<br />
TOKYO <strong>2020</strong> INFORMATION<br />
Daily Competition Schedule<br />
Heritage Zone & <strong>Tokyo</strong> Bay Zone<br />
Venues<br />
USEFUL INFORMATION<br />
Know Before You Go<br />
Before You <strong>Travel</strong><br />
Flights<br />
Baggage Allowances<br />
Japan<br />
Japanese Laws<br />
On The Move<br />
Weather<br />
Eating In Japan<br />
Public Holidays<br />
<strong>Tokyo</strong><br />
Osaka<br />
4<br />
5 - 6<br />
7 - 8<br />
9 - 10<br />
11 - 12<br />
13 - 14<br />
15 - 16<br />
17 - 18<br />
19 - 20<br />
21 - 22<br />
23 - 24<br />
25<br />
26<br />
27 - 28<br />
29 - 30<br />
31 - 32<br />
1
2<br />
YOUR<br />
TRAVEL<br />
GUIDE
TEAM <strong>GB</strong> <strong>LIVE</strong> - TOKYO <strong>2020</strong> OLYMPIC GAMES - YOUR PRE-TRAVEL GUIDE<br />
3
Welcome<br />
This marks the first step of an exciting<br />
journey towards the <strong>Tokyo</strong> <strong>2020</strong><br />
Olympic Games.<br />
Since Atlanta 1996, <strong>Team</strong> <strong>GB</strong> has been on an upward trajectory of<br />
success which culminated in becoming the first nation to ever surpass<br />
its medal tally straight after hosting the Games. The 65 medals won<br />
at the incredible London 2012 was beaten last time out with 67 at Rio<br />
2016, our best ever performance on foreign soil.<br />
I am proud and privileged to have been made Chef de Mission for a<br />
second successive Games and excited to lead a team of dedicated<br />
and talented athletes as they embark upon their sporting pinnacle.<br />
Olympic sport in this country has shown time and again that it unifies<br />
the nation, harnessing the success and unique stories of the athletes<br />
to inspire and bring an unparalleled sense of pride and belief.<br />
<strong>Team</strong> <strong>GB</strong> Live promises to take you closer than ever before – through<br />
tailored supporter packages, dedicated travel advice, official tickets<br />
to the best events and all the culture and history that Japan has to<br />
offer and this guide begins your journey towards <strong>Tokyo</strong> with some<br />
fantastic information and much more.<br />
I hope you enjoy this brochure, thank you for your support and I look<br />
forward to going on this journey together.<br />
Best wishes,<br />
Mark England<br />
Chef de Mission, <strong>Tokyo</strong> <strong>2020</strong><br />
4
<strong>Tokyo</strong> <strong>2020</strong> Information<br />
Daily Competition Schedule<br />
Wednesday 22 July - Sunday 09 August <strong>2020</strong><br />
Sport Discipline Venue 22 23<br />
Opening and Closing<br />
Ceremonies<br />
Aquatics<br />
Archery<br />
Athletics<br />
Badminton<br />
Baseball/ Softball<br />
Basketball<br />
Boxing<br />
Canoe<br />
Cycling<br />
Equestrian<br />
Fencing<br />
Football<br />
Golf<br />
Gymnastics<br />
Handball<br />
Hockey<br />
Judo<br />
Swimming<br />
Diving<br />
Artistic Swimming<br />
Water Polo<br />
Marathon Swimming<br />
Track & Field<br />
Marathon<br />
Race Walk<br />
Olympic Stadium<br />
<strong>Tokyo</strong> Aquatics Centre<br />
Tatsumi Water Polo Centre<br />
Odaiba Marine Park<br />
Yumenoshima Park Archery Field<br />
Olympic Stadium<br />
Sapporo Odori Park<br />
Musashino Forest Sport Plaza<br />
Wed<br />
Baseball<br />
Fukushima Azuma Baseball Stadium/Yokohama<br />
Softball<br />
Baseball Stadium<br />
O O<br />
3x3 Basketball<br />
Basketball<br />
Slalom<br />
Sprint<br />
BMX Freestyle<br />
BMX Racing<br />
Mountain Biking<br />
Road<br />
Track<br />
Dressage<br />
Eventing<br />
Jumping<br />
Artistic<br />
Rhythmic<br />
Trampoline<br />
Aomi Urban Sports Park<br />
Saitama Super Arena<br />
Kokugikan Arena<br />
Kasai Canoe Slalom Centre<br />
Sea Forest Waterway<br />
Ariake Urban Sports Park<br />
Izu MTB Course<br />
Fuji International Speedway<br />
Izu Velodrome<br />
Equestrian Park / Sea Forest Cross-Country Course<br />
Makuhari Messe Hall B<br />
Olympic Stadium / <strong>Tokyo</strong> Stadium / Sapporo Dome /<br />
Miyagi Stadium / Ibaraki Kashima Stadium / Saitama<br />
Stadium / International Stadium Yokohama<br />
Kasumigaseki Country Club<br />
Ariake Gymnastics Centre<br />
Yoyogi National Stadium<br />
Oi Hockey Stadium<br />
Nippon Budokan<br />
Karate Kata, Kumite Nippon Budokan<br />
Modern Pentathlon<br />
Rowing<br />
Rugby<br />
Sailing<br />
Shooting<br />
Skateboarding<br />
Rifle & Pistol<br />
Shotgun<br />
Park<br />
Street<br />
Musashino Forest Sport Plaza / <strong>Tokyo</strong> Stadium<br />
Sea Forest Waterway<br />
<strong>Tokyo</strong> Stadium<br />
Enoshima Yacht Harbour<br />
Asaka Shooting Range<br />
Ariake Urban Sports Park<br />
O<br />
Thu<br />
O<br />
Sport Climbing<br />
Surfing*<br />
Table Tennis<br />
Taekwondo<br />
Tennis<br />
Triathlon<br />
Volleyball<br />
Weightlifting<br />
Beach Volleyball<br />
Volleyball<br />
Aomi Urban Sports Park<br />
Tsurigasaki Surfing Beach<br />
<strong>Tokyo</strong> Metropolitan Gymnasium<br />
Makuhari Messe Hall A<br />
Ariake Tennis Park<br />
Odaiba Marine Park<br />
Shiokaze Park<br />
Ariake Arena<br />
<strong>Tokyo</strong> International Forum<br />
5<br />
Wrestling<br />
Makuhari Messe Hall A<br />
*Olympic Surfing Festival (name tbc) will be held from 26 July to 2 August. Starting from 26 July, the sche
July<br />
August<br />
24 25 26 27 28 29 30 31 1 2 3 4 5 6 7 8 9<br />
Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun<br />
O<br />
O<br />
O A A A A A A A A<br />
A A A A O O A O A O A O A<br />
O O A O A<br />
O O O O O O O O O O O O O O A A<br />
A A<br />
O A A A O O O A A<br />
A A A A A A A A A<br />
A A<br />
A A<br />
O O O O O O A A A A<br />
O O O O O O O O O A<br />
O O O A<br />
O O O O A<br />
O O O O O O O O O O O O O A A<br />
O O O O O O O O O A A A A A A<br />
O A A O A A<br />
O A O A O A<br />
O A<br />
O A<br />
A A<br />
A A A<br />
A A A A A A A<br />
O O A A<br />
O O O A<br />
O A O A<br />
A A A A A A A A A<br />
Key: Session(s) scheduled - O // Session(s) and medal(s) scheduled - A<br />
O O O O O O O O A A A<br />
O O O A O O O A<br />
O O A A A A A A A<br />
O A A<br />
A A<br />
O O O O O O O O O O O O O O A A<br />
O O O O O O O O O O O O A A<br />
A A A A A A A A<br />
A A A<br />
O A A<br />
O O O O A A A A<br />
O O A O O A<br />
O O O O O O A A A A A<br />
A A A O A A O A<br />
O A O A A<br />
A A<br />
A A<br />
O O A A<br />
O O O A O O O O<br />
O O A O O A A O O O O A A<br />
A A A A<br />
O O O O O O A A A<br />
A A A<br />
O O O O O O O O O O O O O A A<br />
O O O O O O O O O O O O O O A A<br />
A A A A A A A A A A<br />
O A A A A A A<br />
dule will depend on the wave conditions.<br />
Disclaimer: Correct at time of publication (Jan <strong>2020</strong>). Subject to change.<br />
6
TEAM <strong>GB</strong> <strong>LIVE</strong> - TOKYO <strong>2020</strong> OLYMPIC GAMES - YOUR PRE-TRAVEL GUIDE<br />
<strong>Tokyo</strong> <strong>2020</strong> Information<br />
Heritage Zone<br />
& <strong>Tokyo</strong> Bay Zone<br />
The venue plan for the <strong>Tokyo</strong> <strong>2020</strong> Olympic Games consists predominantly of two thematic<br />
and operational zones: the “Heritage Zone” which houses several iconic venues used<br />
at the <strong>Tokyo</strong> 1964 Games and further sustains the enduring legacy of <strong>Tokyo</strong> 1964; and<br />
the “<strong>Tokyo</strong> Bay Zone” which serves as a model for innovative urban development and<br />
symbolises the exciting future of the city. These two zones expand across the city to form<br />
an ‘infinity’ symbol with the Olympic Village positioned at the point where the two zones<br />
intersect – at the physical and spiritual heart of the Games. The ‘infinity’ symbol embodies<br />
the boundless passion, commitment and inspiration of the world’s elite athletes, the limitless<br />
potential of future generations, and the lasting legacy that will be passed on to the people<br />
of <strong>Tokyo</strong>, Japan and the world.<br />
7
8
29<br />
25<br />
FOOTBALL, BASEBALL &<br />
SOFTBALL<br />
38<br />
31<br />
39<br />
36<br />
30<br />
41<br />
40<br />
9 1<br />
42 37<br />
8<br />
10<br />
9<br />
7<br />
3<br />
2<br />
1<br />
4<br />
5<br />
6<br />
23<br />
OLYMPIC<br />
VILLAGE<br />
11<br />
22<br />
24<br />
13 12 14<br />
15<br />
19 20<br />
16<br />
18<br />
17<br />
21<br />
<strong>Tokyo</strong> International<br />
Airport<br />
35<br />
33<br />
34<br />
32<br />
9
<strong>Tokyo</strong> <strong>2020</strong> Information<br />
Venues<br />
No. Venue Name Sport/discipline No. Venue Name Sport/discipline<br />
Narita International<br />
Airport<br />
26 27<br />
1 Olympic Stadium Opening & Closing<br />
Ceremonies<br />
Athletics<br />
Football<br />
2 <strong>Tokyo</strong> Metropolitan<br />
Gymnasium<br />
3 Yoyogi National<br />
Stadium<br />
4 Nippon Budokan Judo<br />
Karate<br />
5 <strong>Tokyo</strong> International<br />
Forum<br />
22 Yumenoshima Park<br />
Archery Field<br />
Table Tennis 23 <strong>Tokyo</strong> Aquatics<br />
Centre<br />
Handball 24 Tatsumi Water Polo<br />
Centre<br />
25 Sapporo Odori<br />
Park<br />
Weightlifting 26 Makuhari Messe<br />
Hall A<br />
6 Kokugikan Arena Boxing 27 Makuhari Messe<br />
Hall B<br />
7 Equestrian Park Equestrian<br />
(Dressage,<br />
Eventing, Jumping)<br />
8 Musashino Forest<br />
Sport Plaza<br />
Badminton<br />
Modern Pentathlon<br />
(Fencing)<br />
9 <strong>Tokyo</strong> Stadium Football<br />
Rugby<br />
Modern Pentathlon<br />
(Swimming,<br />
Fencing, Riding,<br />
Laser-Run)<br />
10 Musashinonomori<br />
Park<br />
Cycling (Road<br />
Race: Start)<br />
28 Tsurigasaki Surfing<br />
Beach<br />
29 Saitama Super<br />
Arena<br />
30 Asaka Shooting<br />
Range<br />
31 Kasumigaseki<br />
Country Club<br />
Archery<br />
Aquatics<br />
(Swimming, Diving,<br />
Artistic Swimming)<br />
Aquatics (Water<br />
Polo)<br />
Athletics<br />
(Marathon/Race<br />
Walk)<br />
Taekwondo<br />
Wrestling<br />
Fencing<br />
Surfing<br />
Basketball<br />
Shooting<br />
Golf<br />
11 Ariake Arena Volleyball<br />
(Volleyball)<br />
32 Enoshima Yacht<br />
Harbour<br />
Sailing<br />
VENUES KEY<br />
TOKYO BAY<br />
ZONE<br />
HERITAGE<br />
ZONE<br />
OTHER<br />
VENUES<br />
12 Ariake Gymnastics<br />
Centre<br />
13 Ariake Urban Sports<br />
Park<br />
Gymnastics 33 Izu Velodrome Cycling (Track)<br />
Cycling (BMX<br />
Freestyle,<br />
BMX Racing)<br />
Skateboarding<br />
14 Ariake Tennis Park Tennis 35 Fuji International<br />
Speedway<br />
15 Odaiba Marine Park Aquatics<br />
(Marathon<br />
Swimming)<br />
Triathlon<br />
16 Shiokaze Park Volleyball (Beach<br />
Volleyball)<br />
34 Izu MTB Course Cycling (Mountain<br />
Bike)<br />
36 Fukushima Azuma<br />
Baseball Stadium<br />
37 Yokohama<br />
Baseball Stadium<br />
Cycling (Road<br />
(Road Race: Finish,<br />
Individual Time<br />
Trial)<br />
Baseball/Softball<br />
Baseball/Softball<br />
28<br />
17 Aomi Urban Sports<br />
Park<br />
Basketball (3x3<br />
Basketball)<br />
Sport Climbing<br />
38 Sapporo Dome Football<br />
18 Oi Hockey Stadium Hockey 39 Miyagi Stadium Football<br />
19 Sea Forest Cross-<br />
Country Course<br />
Equestrian<br />
(Eventing, (Cross<br />
Country)<br />
20 Sea Forest Waterway Canoe (Sprint)<br />
Rowing<br />
40 Ibaraki Kashima<br />
Stadium<br />
Football<br />
41 Saitama Stadium Football<br />
21 Kasai Canoe Slalom<br />
Centre<br />
10<br />
Canoe (Slalom) 42 International<br />
Stadium<br />
Yokohama<br />
Football
TEAM <strong>GB</strong> <strong>LIVE</strong> - TOKYO <strong>2020</strong> OLYMPIC GAMES - PRE-TOUR YOUR PRE-TRAVEL GUIDE GUIDE<br />
Useful Information<br />
Know Before<br />
You Go<br />
<strong>Tokyo</strong> <strong>2020</strong> will be a great Olympic<br />
Games and our message to you is<br />
simple, we’re here to help. Our travel<br />
and Olympic experts will make it easy<br />
for you every step of the way.<br />
EVENT DOCUMENTATION<br />
Your event documentation and merchandise will be<br />
dispatched by courier, and we will contact you prior to<br />
dispatch to advise you of the time frame in which you<br />
will receive your documents. Please note if you have an<br />
overseas address, additional courier charges will apply and<br />
you may incur customs clearance fees.<br />
MERCHANDISE PACK<br />
Your merchandise pack will be dispatched prior to the<br />
departure of your holiday. The pack will contain various<br />
items of merchandise which we hope you will wear and<br />
enjoy.<br />
PASSPORT<br />
Your passport should be valid for th<br />
duration of your stay. No additio<br />
of validity beyond this is required.<br />
information please visit:<br />
www.gov.uk/foreign-travel-advice<br />
TRAVEL INSURANCE<br />
It is a condition of booking that you<br />
must have adequate travel insurance to<br />
cover your trip. If you have an annual travel<br />
insurance policy, please ensure it covers<br />
Japan and is valid for the duration of your<br />
trip. Please also ensure you have the relevant<br />
policy documents and emergency numbers<br />
with you whilst on holiday.<br />
Please check the Government’s Foreign<br />
<strong>Travel</strong> Advice website for the latest<br />
information in regard to travelling to Japan.<br />
Advice can change at short notice so<br />
please continue to check up until you travel.<br />
www.gov.uk/foreign-travel-advice/japan<br />
411
VISA<br />
e proposed<br />
nal period<br />
For further<br />
/japan<br />
British citizens do not require a visa to enter<br />
Japan. Providing you hold a ‘British Citizen’ or<br />
‘British National (Overseas)’ passport, you can<br />
enter Japan as a visitor for up to 90 days however<br />
may need to provide evidence of a return or<br />
onward ticket. For all other nationalities, please<br />
consult the Japanese Embassy or Consulate for<br />
further information:<br />
www.gov.uk/foreign-travel-advice/japan/<br />
entry-requirements<br />
MEDICATION, VACCINATIONS AND<br />
RESTRICTIONS<br />
Several common UK over-the-counter and prescription<br />
medicines are banned in Japan, specifically medicines<br />
containing stimulants or codeine. If you require long-term<br />
prescription medication you may need to provide paperwork,<br />
such as an import license called a ‘Yakkan Shoumei’, in<br />
order to bring it into the country. You can only bring pre-filled<br />
syringes or self-injection kits into Japan with you.<br />
Japanese customs officers may not be<br />
sympathetic if you claim ignorance, so check<br />
with the Japan Embassy or Consulate if you<br />
are in doubt. A frequently asked questions<br />
document containing useful information<br />
regarding restrictions and import licences can<br />
be found at:<br />
www.mhlw.go.jp/english/policy/healthmedical/pharmaceuticals/dl/qa1.pdf<br />
No vaccinations are required when travelling<br />
to Japan, however it is recommended to visit<br />
your GP or Practice Nurse 6-8 weeks before<br />
you travel, who will assess your health and may<br />
recommend vaccines if necessary.<br />
The following medicinal items are restricted<br />
when entering Japan:<br />
• More than one month's supply of<br />
medicines that are toxicants, dangerous<br />
or prescription drugs<br />
• More than two months' supply of<br />
medicines that are non-prescription drugs<br />
or quasi-drugs<br />
• More than 24 units (normal size) of similar<br />
cosmetic products<br />
12
TEAM <strong>GB</strong> <strong>LIVE</strong> - TOKYO <strong>2020</strong> OLYMPIC GAMES - YOUR TRAVEL GUIDE<br />
Useful Information<br />
Before You <strong>Travel</strong><br />
MY TOKYO <strong>2020</strong> JAPAN CHECKLIST!<br />
PLEASE CONSIDER THE FOLLOWING BEFORE TRAVELLING<br />
(NOT INTENDED TO BE AN EXHAUSTIVE LIST):<br />
Passport – check it is valid for the duration of your stay<br />
Make sure you are covered by appropriate travel insurance and that you<br />
have declared to your insurer any pre-existing medical conditions of you<br />
and your immediate family<br />
Check that you have enough medication for the duration of your holiday<br />
and sunscreen - please check entry restrictions on the Japan customs<br />
website: www.gov.uk/foreign-travel-advice/japan/entry-requirements<br />
Check with your bank and credit card companies on any restrictions or<br />
additional charges when using your card(s) abroad<br />
Exchange some money into Japanese Yen, as many shops and restaurants<br />
outside of major cities do not accept cards and are legally forbidden to<br />
accept foreign currencies<br />
Check with your mobile phone provider to find out if you can use your<br />
phone in Japan and any related costs<br />
Complete the address cards in your luggage tag<br />
Check that your baggage weight is in line with the airline allowance as<br />
additional charges may apply if this is exceeded<br />
Check security restrictions for carry-on baggage<br />
All travel documentation (travel itinerary, visas if applicable).<br />
Also provide your next of kin with a copy of your travel itinerary and<br />
passport (prior to departure)<br />
Learn some basic Japanese<br />
Remember to pack a plug adaptor<br />
We recommend you take shoes that are easy to remove due to the Japanese<br />
custom of removing shoes (see section on Japanese Etiquette and Useful Tips)<br />
13
Learning a few everyday Japanese phrases will make your<br />
trip even more memorable. See below for a list of basic<br />
Japanese greetings, phrases to get attention, and simple<br />
questions.<br />
ENGLISH<br />
Good morning<br />
Good afternoon<br />
Good evening<br />
Good night<br />
Good-bye<br />
Excuse Me<br />
I am sorry<br />
I don’t understand<br />
Thank You<br />
Yes<br />
No<br />
Where is ___?<br />
How much is ___?<br />
JAPANESE<br />
Ohayo gozaimasu<br />
Konnichiwa<br />
Konbanwa<br />
Oyasumi nasai<br />
Sayonara<br />
Sumimasen<br />
Gomen nasai<br />
Wakarimasen<br />
Arigatou<br />
Hai<br />
Iie<br />
Doko desuka<br />
Ikura desuka<br />
USEFUL INFORMATION – SESSION TICKETS<br />
Whilst <strong>Team</strong> <strong>GB</strong> <strong>LIVE</strong> has a confirmed amount of tickets for each event, further information<br />
regarding location of these tickets is not available at this time.<br />
Please advise us in writing if you will be using a wheelchair. Wheelchair and companion<br />
tickets must be requested as soon as possible as availability is limited. Please note these<br />
tickets include one space for a wheelchair and one temporary chair for the carer in a<br />
designated area which may be away from our allocated group seating area.<br />
The ticket distribution method will be confirmed closer to the tournament.<br />
14
TEAM <strong>GB</strong> <strong>LIVE</strong> - TOKYO <strong>2020</strong> OLYMPIC GAMES - YOUR PRE-TRAVEL GUIDE<br />
Useful Information<br />
Flights<br />
15
IMPORTANT<br />
Please advise us in writing of any medical<br />
conditions including allergies, disabilities, and if you<br />
will be travelling with any medical equipment e.g. a CPAP<br />
machine or needles, a minimum of four weeks before you<br />
travel. If you are travelling with needles in your hand luggage you<br />
will need to carry written authorisation paperwork from your doctor<br />
in case it is required as supporting evidence when you pass through<br />
security.<br />
Please note that all medical equipment will also require an import licence<br />
called a ‘Yakkan Shoumei’, see Medication, vaccinations and restrictions<br />
section.<br />
FLIGHT TICKETS<br />
If you have purchased flights as part of your package with <strong>Team</strong> <strong>GB</strong> <strong>LIVE</strong>,<br />
you will not be issued any physical flight tickets or a booking reference as<br />
our allocations are group flights. All you need to do is present your passport<br />
upon check-in, and boarding cards will then be issued. Please be assured<br />
you will not need a ticket or booking reference to check in for your flight.<br />
FLIGHT REQUESTS<br />
Please note that seats are pre-allocated and online check in is not<br />
possible due to the seats being managed in a group.<br />
Seat requests cannot be actioned until the flight has been ticketed,<br />
approximately six months prior to the flight departure date. Once the<br />
flight has been ticketed we can investigate the cost and availability of<br />
any seat requests, however these cannot be guaranteed and we are<br />
unable to confirm specific seat numbers to clients.<br />
Please advise us in writing of any special meal requests i.e.<br />
vegetarian/gluten-free meals. These requests will be submitted<br />
to the airline and are subject to availability at the discretion<br />
of the carrier.<br />
16
TEAM <strong>GB</strong> <strong>LIVE</strong> - TOKYO <strong>2020</strong> OLYMPIC GAMES - YOUR PRE-TRAVEL GUIDE<br />
Useful Information<br />
Baggage Allowances<br />
CLASS<br />
ECONOMY<br />
PREMIUM ECONOMY<br />
Check-in Hand Baggage Check-in Hand Bagga<br />
JAPAN AIRLINES<br />
2 x 23kg<br />
1 x piece of carry-on with total<br />
linear dimensions 55 x 40 x 25cm.<br />
Plus, one small personal item.<br />
The total weight of the two bags<br />
must not exceed 10kg.<br />
2 x 23kg<br />
1 x piece of carry-o<br />
linear dimensions 55 x<br />
Plus, one small pers<br />
The total weight of th<br />
must not exceed<br />
AIRLINES<br />
BRITISH AIRWAYS<br />
ALL NIPPON AIRWAYS<br />
2 x 23kg<br />
2 x 23kg<br />
1 x 23 kg cabin bag with<br />
maximum total linear dimensions<br />
56 x 45 x 25cm. Plus, a<br />
personal bag (shopping bag,<br />
handbag, laptop bag etc.)<br />
1 x 10 kg cabin bag with total<br />
linear dimensions (length, width,<br />
height) of no more<br />
than 115 cm (45 in.) Plus, a<br />
personal bag (shopping bag,<br />
handbag, laptop bag etc.)<br />
2 x 23kg<br />
2 x 23kg<br />
1 x 23 kg cabin b<br />
maximum total linear<br />
56 x 45 x 25cm.<br />
personal bag (shop<br />
handbag, laptop b<br />
Hand Baggage –<br />
cabin bag with to<br />
dimensions (lengt<br />
height) of no m<br />
than 115 cm (45 in<br />
personal bag (shop<br />
handbag, laptop b<br />
FINNAIR<br />
2 x 23kg<br />
1 x cabin bag with total linear<br />
dimensions 56 cm x 45 cm x 25<br />
cm. Plus, a<br />
personal bag (shopping bag,<br />
handbag, laptop bag etc.) with<br />
a combined weight of 8kg.<br />
- -<br />
17
BUSINESS<br />
Please Note<br />
ge Check-in Hand Baggage<br />
n with total<br />
40 x 25cm.<br />
onal item.<br />
e two bags<br />
10kg.<br />
3 x 32kg<br />
1 x piece of carry-on with total<br />
linear dimensions 55 x 40 x 25cm.<br />
Plus, one small personal item.<br />
The total weight of the two bags<br />
must not exceed 10kg.<br />
For more information: www.jal.co.jp/en/inter/baggage/<br />
ag with<br />
dimensions<br />
Plus, a<br />
ping bag,<br />
ag etc.)<br />
2 x 32kg<br />
1 x 23 kg cabin bag with<br />
maximum total linear dimensions<br />
56 x 45 x 25cm. Plus, a<br />
personal bag (shopping bag,<br />
handbag, laptop bag etc.)<br />
For more information: www.britishairways.com/en-gb/<br />
information/baggage-essentials<br />
1 x 10 kg<br />
tal linear<br />
h, width,<br />
ore<br />
.) Plus, a<br />
ping bag,<br />
ag etc.)<br />
2 x 32kg<br />
Hand Baggage – 1 x 10 kg<br />
cabin bag with total linear<br />
dimensions (length, width,<br />
height) of no more<br />
than 115 cm (45 in.) Plus, a<br />
personal bag (shopping bag,<br />
handbag, laptop bag etc.)<br />
For more information: www.ana.co.jp/en/gb/<br />
international/prepare/baggage/<br />
3 x 23kg<br />
2 x cabin bag with total linear<br />
dimensions 56 cm x 45 cm x 25<br />
cm. Plus,<br />
a personal bag (shopping bag,<br />
handbag, laptop bag etc.) with<br />
a combined weight of 10kg.<br />
For more information: www.finnair.com/th/gb/informationservices/baggage<br />
CHECK IN<br />
We recommend that you arrive at the airport<br />
a maximum of three hours prior to departure.<br />
Check-in desks usually open two hours prior to<br />
an international flight.<br />
MEAL REQUESTS<br />
Please advise us in writing of any special<br />
dietary/meal requests i.e. vegetarian/glutenfree<br />
meals. These requests will be submitted to<br />
the airline and are subject to availability and at<br />
the discretion of the carrier.<br />
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TEAM <strong>GB</strong> <strong>LIVE</strong> - TOKYO <strong>2020</strong> OLYMPIC GAMES - YOUR PRE-TRAVEL GUIDE<br />
Useful Information<br />
Japan<br />
+8<br />
GMT<br />
Hrs<br />
TIME DIFFERENCE<br />
Japan is currently nine<br />
However, this will change<br />
won’t operate daylight sav<br />
<strong>2020</strong> Olympic Games.<br />
CURRENCY<br />
The Japanese currency<br />
technology-driven eco<br />
cash society and deb<br />
outside of Japan ar<br />
Check with your ban<br />
card can be used t<br />
to withdraw cash in<br />
and take sufficient<br />
funds for the dura<br />
of your stay. Bills com<br />
in denomination<br />
of ¥10,000, ¥5,000,<br />
¥2,000, and ¥1,000.<br />
Coins come in<br />
¥500, ¥100, ¥50,<br />
¥10, ¥5, and ¥1<br />
denominations.<br />
PLUGS AND ADAPTORS<br />
Japanese electrical plugs have two<br />
non-polarised pins and operate on<br />
a 100V supply voltage.<br />
19
hours ahead of GMT.<br />
to eight hours as Japan<br />
ing time during the <strong>Tokyo</strong><br />
is the Yen (¥). Despite their<br />
nomy, Japan is mainly a<br />
it and credit cards issued<br />
e not widely accepted.<br />
k before travelling if your<br />
o pay or<br />
Japan,<br />
cash<br />
tion<br />
e<br />
s<br />
MOBILE PHONE NETWORKS<br />
AND PRE-PAID SIM CARDS<br />
Only 3G and 4G capable UK handsets will work in<br />
Japan. GSM-only phones will not work, as there is<br />
no GSM network. If you plan to make lots of calls or<br />
use mobile data in Japan, it could be worth buying<br />
or renting a pre-paid Japanese data SIM card for<br />
use during your stay. Suppliers can be found on the<br />
internet.<br />
Please note, your phone must be unlocked for the<br />
pre-paid SIM card to work, and it does not enable<br />
incoming or outgoing phone calls. Calls will instead<br />
need to be made over the internet, via an app<br />
such as Skype or WhatsApp. Providing that your<br />
phone is compatible, purchasing a pre-paid data<br />
SIM card could save money on expensive data<br />
roaming costs. Contact your mobile service provider<br />
before purchasing to check if your phone will be<br />
compatible.<br />
20
TEAM <strong>GB</strong> <strong>LIVE</strong> - TOKYO <strong>2020</strong> OLYMPIC GAMES - YOUR PRE-TRAVEL GUIDE<br />
21
Useful Information<br />
Japanese<br />
Laws<br />
CARRYING INFORMATION<br />
It is a legal requirement to always carry official ID on<br />
you in Japan. Whilst Japanese locals are issued<br />
with official residency cards, visitors must carry<br />
their passport at all times and are legally<br />
required to produce it upon request if<br />
asked by a police officer or officials of<br />
the Justice Ministry (such as immigration<br />
officials).<br />
Crime levels are low in Japan, especially pickpocketing,<br />
however if your passport is lost or<br />
stolen, you should report this at a police station<br />
and must get a police report. We suggest that<br />
you take multiple photocopies of your passport<br />
with you just in case and store them somewhere<br />
safe, preferably in a safe at your accommodation.<br />
DRINKING AND SMOKING<br />
The legal age for buying and consuming alcohol and<br />
cigarettes in Japan is 20. Photographic ID may be<br />
required if you look under 20, and driving licences issued<br />
outside of Japan are not commonly accepted so we<br />
advise that you take your passport with you. Smoking is not<br />
uncommon in public places including bars, restaurants<br />
and hotels.<br />
DRIVING<br />
Driving in Japan is on the left, as in the UK. To<br />
drive in Japan, you must hold an International<br />
Driving Permit (IDP), a current UK licence and<br />
insurance. An IDP is only valid for 12 months,<br />
however the start date of the permit can be<br />
delayed for up to three months from when you<br />
apply. Applications can be made at selected<br />
UK Post Office branches. Please see the Post<br />
Office website for more details:<br />
www.postoffice.co.uk/internationaldriving-permit<br />
22
TEAM <strong>GB</strong> <strong>LIVE</strong> - TOKYO <strong>2020</strong> OLYMPIC GAMES - YOUR PRE-TRAVEL GUIDE<br />
Useful Information<br />
On The Move<br />
Using public transport in a foreign country can be daunting,<br />
however for foreign visitors in Japan, it has been made as<br />
easy as possible. Signs are written in both Japanese and<br />
English, and announcements at transport hubs are also given<br />
in both languages too. In addition, the next station is often<br />
displayed on electronic boards in the carriages whilst on the<br />
train in both languages.<br />
When using the train, each train line can<br />
be easily identified on the route map as<br />
they are all marked in a different colour. To<br />
help guide you to the relevant departure<br />
platform at the station, coloured lines<br />
that correspond with the coloured route<br />
map lines are often painted on the station<br />
floor. Simply follow the coloured line that<br />
corresponds to your route to find the<br />
correct departure platform. Please also<br />
note that standing on escalators in Japan<br />
is on the left.<br />
SUBWAY AND METRO<br />
Japan’s subway and metro system<br />
is known worldwide for its efficiency.<br />
Allowing rapid movement around inner<br />
urban areas of the country, most subway<br />
23<br />
systems in Japan start at around 0500hrs<br />
and last trains depart at around midnight.<br />
As there is no night bus service in Japan,<br />
you may have to rely on taxis after the last<br />
trains depart. Services are less frequent on<br />
weekends and public holidays.<br />
Some subway lines in Japan have womenonly<br />
carriages running in the rush hour<br />
period, normally between 0800-0900hrs.<br />
Look out for the pink sign on the platform<br />
and train carriage. Please also be aware<br />
that during rush hour/busy periods, public<br />
transport staff known as ‘pushers’ are<br />
employed to push people into carriages<br />
to help decongest busy platforms. If you<br />
are claustrophobic it could be worth<br />
avoiding public transport during these<br />
busy periods.
SHINKANSEN<br />
The Japanese main islands of Honshu,<br />
Kyushu and Hokkaido are home to the<br />
famous Shinkansen high speed bullet<br />
trains. Served by a network of high speed<br />
train lines, the Shinkansen connects <strong>Tokyo</strong><br />
with the country’s major cities. Running<br />
at speeds of up to nearly 200mph,<br />
the Shinkansen is operated by Japan<br />
Railways and is known for its punctuality<br />
(the average delay for a scheduled train<br />
is 36 seconds), comfort (relatively silent<br />
cars with spacious, always forward-facing<br />
seats), safety (no fatal accidents in its<br />
history) and efficiency.<br />
The Shinkansen trains operate three<br />
different classes of carriage: Ordinary<br />
(Economy), Green Class (Business) and<br />
on a very limited basis, Gran Class (First).<br />
When the train changes its direction of<br />
travel, you will see everyone on board<br />
turning their seats 180 degrees, so you are<br />
always facing forwards.<br />
IC CARDS - PASMO AND SUICA<br />
IC cards are pre-paid smart cards that<br />
can be used to conveniently pay public<br />
transport fares and to make payments at<br />
a rapidly increasing number of vending<br />
machines, shops and restaurants by<br />
simply touching the card on a reader<br />
(similar to an Oyster card used on London<br />
public transport). The most popular prepaid<br />
cards in <strong>Tokyo</strong> are Pasmo and Suica.<br />
For most purposes, Pasmo and Suica are<br />
interchangeable. Both cards can be used<br />
for all trains (not including the Shinkansen<br />
bullet train), subways and buses in <strong>Tokyo</strong>.<br />
They can also be used at many shops,<br />
especially convenience stores.<br />
Pasmo cards can be purchased from<br />
vending machines at subway stations<br />
in <strong>Tokyo</strong>, while Suica cards can be<br />
purchased from vending machines at<br />
Japan Rail stations in <strong>Tokyo</strong>. You can also<br />
buy either card at Narita and Haneda<br />
airports.<br />
<strong>Pre</strong>-loaded Suica cards are provided as<br />
an inclusion of standard web <strong>Team</strong> <strong>GB</strong><br />
<strong>LIVE</strong> <strong>Travel</strong> packages.<br />
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TEAM <strong>GB</strong> <strong>LIVE</strong> - TOKYO <strong>2020</strong> OLYMPIC GAMES - YOUR PRE-TRAVEL GUIDE<br />
Useful Information<br />
Weather<br />
SEASONS IN JAPAN<br />
The <strong>Tokyo</strong> <strong>2020</strong> Olympic Games run from 24 July<br />
to 9 August, during Japan’s summer season. The<br />
weather tends to be hot and humid and August is<br />
notorious for being the hottest month in Japan.<br />
Average daily temperatures vary dependent on<br />
where you are in the country, however it is typically<br />
cooler in the north and warmer in the south. The<br />
table below provides an indication of how the daily<br />
average temperature can vary across the country*:<br />
Month<br />
Average Daily<br />
High (°C)<br />
Average Daily<br />
Low (°C)<br />
Average<br />
Monthly<br />
Rainfall<br />
(mm)<br />
July 25-28 22-24 36<br />
August 28-30 23-26 16.4<br />
*Statistics have been taken from records of the last three years<br />
25
Useful Information<br />
Eating in<br />
Japan<br />
VEGETARIAN AND VEGAN DIETS<br />
It is relatively easy to avoid meat dishes in Japan<br />
however seafood is very common. Fish stock or<br />
‘dashi’ is frequently used in soups, salad dressings<br />
and Ramen broth. It may be easier to explain you<br />
cannot eat meat and/or fish products rather than<br />
referring to yourself as a vegetarian/vegan.<br />
GLUTEN-FREE<br />
Many restaurants and hotels across Japan are<br />
unfamiliar with the concept of coeliac disease/<br />
gluten-free food. The main problem is soy sauce,<br />
which contains wheat and is used vastly in both the<br />
preparation and consumption of a lot of Japanese<br />
dishes. A small number of restaurants offer tamari, a<br />
soy sauce that can be produced gluten-free and is<br />
also suitable for vegetarian and vegan diets. Check<br />
with restaurant staff to see if this is available where<br />
you are and always double check the label. Please<br />
note that Japanese restaurants are not always open<br />
to requests to modify their dishes, as such requests<br />
can be considered rude/insulting to the chef. Do<br />
not be surprised if a restaurant is therefore unable to<br />
accommodate your needs.<br />
26
TEAM <strong>GB</strong> <strong>LIVE</strong> - TOKYO <strong>2020</strong> OLYMPIC GAMES - YOUR PRE-TRAVEL GUIDE<br />
Useful Information<br />
Public<br />
Holidays<br />
Japan will observe 16 public holidays during <strong>2020</strong>, three of which<br />
occur during the Summer Olympic Games.<br />
National Holiday<br />
<strong>2020</strong> Date<br />
Marine Day July 23 (Date changed only for <strong>2020</strong>)<br />
Sports Day July 24 (Date changed only for <strong>2020</strong>)<br />
Mountain Day August 10 (Date changed only for <strong>2020</strong>)<br />
KEY EVENTS IN JAPAN DURING<br />
THE SUMMER OLYMPIC GAMES <strong>2020</strong><br />
HIROSHIMA LANTERN<br />
CEREMONY<br />
(HIROSHIMA) 6 AUGUST<br />
The Hiroshima Peace Memorial<br />
Ceremony is held each year on August 6th,<br />
the anniversary of the atomic bombing of Hiroshima,<br />
at Hiroshima Peace Memorial Park. Some 50,000 local citizens<br />
and visitors, as well as ambassadors and dignitaries from around<br />
70 countries, gather here to console the spirits of those killed by<br />
the atomic bomb and also to pray for lasting world peace.<br />
Additionally, the “Peace Message Lantern Floating Ceremony”<br />
is also held on the evening of August 6th. Anyone is welcome to<br />
write messages of peace on the lanterns, which will be set afloat<br />
down the Motoyasu River, where they will pass directly in front of<br />
the Atomic Bomb Dome.<br />
The experience of watching the warm lights of some 10,000<br />
lanterns as they float tranquilly down the river in the dark of night,<br />
each bearing wishes for peace from the gathered attendees,<br />
has a powerful, almost other-worldly quality. The participants in<br />
this event include not only Hiroshima locals, but also many visitors<br />
who come from far and wide.<br />
27
ITABASHI HANABI (TOKYO)<br />
1ST AUGUST / 7:00PM TO 8:30PM<br />
One of <strong>Tokyo</strong>’s biggest firework events with<br />
12,000 fireworks launched over the course of<br />
90 minutes. It also makes the boast of having<br />
the largest firework and the longest (a “Niagara<br />
Falls” explosion that stretches 700 meters).<br />
See the official website (itabashihanabi.jp/<br />
paidseat.html) for reserved seating.<br />
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TEAM <strong>GB</strong> <strong>LIVE</strong> - TOKYO <strong>2020</strong> OLYMPIC GAMES - YOUR PRE-TRAVEL GUIDE<br />
<strong>Tokyo</strong><br />
<strong>Tokyo</strong> is the capital city of Japan,<br />
with nearly 10% of the country’s total<br />
population residing within the city limits.<br />
Officially called <strong>Tokyo</strong> Metropolitan Area,<br />
the busy capital mixes the ultramodern<br />
and the traditional by being home to both<br />
neon-lit skyscrapers and historic temples.<br />
<strong>Tokyo</strong> hosts an abundance of sightseeing<br />
delights, from the old downtown area<br />
where the futuristic <strong>Tokyo</strong> Skytree coexists<br />
with an ancient temple, to Shibuya and<br />
its famous pedestrian scramble crossing,<br />
along with many more.<br />
You simply cannot ignore sushi when you<br />
visit <strong>Tokyo</strong>. The fish market (Toyosu Market)<br />
brings tonnes of fresh seafood from other<br />
parts of Japan and the world. It is the<br />
biggest fish market in the world!<br />
There are also approximately<br />
30 Michelin-starred sushi<br />
restaurants in Toyko.<br />
The Samurai Museum is a must-visit<br />
destination for those interested in old<br />
Japan and the history of combat and<br />
conflict that characterized the country<br />
up through the late 16th century. Not<br />
only will you be able to see 70 selections<br />
of samurai armour, you can also wear<br />
samurai costumes, don a kabuto helmet,<br />
and witness combat re-enactments by<br />
skilled actors. Women can also wear<br />
irouchikake (a special type of kimono,<br />
usually worn in weddings).<br />
<strong>Tokyo</strong> Skyline<br />
29
MUST DO'S<br />
• <strong>Tokyo</strong> Skytree<br />
• <strong>Tokyo</strong> Tower<br />
• Sensō-ji temple<br />
• Meiji Shrine<br />
• Samurai Museum<br />
<strong>Tokyo</strong> Tourist Information Centre<br />
<strong>Tokyo</strong> Tourist Information Centre TMG Building Headquarters,<br />
〒163-8001, 2-8-1 Nishi-shinjuku, Shinjuku-ku, <strong>Tokyo</strong><br />
Japan National Tourist Organisation (JNTO) Tourist<br />
Information Centre<br />
〒100-0005, First Floor, Shin-<strong>Tokyo</strong> Building, 3-3-1, Marunouchi,<br />
Chiyoda-ku, <strong>Tokyo</strong><br />
Odakyu Tourist Information Centre<br />
〒160-0023, 1 Chome−1−3, Nishishinjuku, Shinjuku, <strong>Tokyo</strong><br />
THINGS TO DO FOR<br />
FREE IN TOKYO<br />
Imperial Palace East Garden is a three<br />
minute walk from Takebashi Station<br />
on Tozai Line, or seven minute walk<br />
from Otemachi Station on Chiyoda,<br />
Mita, Hanzomon and Marunouchi Line.<br />
Adjoining the Imperial Palace and<br />
Sannomaru Shozokan museum, the<br />
210,000m² garden first opened to the<br />
public in 1968.<br />
<strong>Tokyo</strong> Metropolitan Government Building<br />
is situated directly above Tocho-mae<br />
Station on Oedo Line, or a 10 minute<br />
walk from Shinjuku Station. Constructed<br />
in 1991, it has an observatory on the 45th<br />
floor (202m high) which commands a<br />
panoramic view of metropolitan <strong>Tokyo</strong>.<br />
The Sumo Museum is a one minute walk<br />
from JR Ryogoku Station or a five minute<br />
from Ryogoku Station on the Oedo line.<br />
This is the official museum of the Sumo<br />
Association and houses more than 20,000<br />
historical and memorial items of sumo<br />
wrestling.<br />
Beer Museum Ebisu is a five minute walk<br />
from Ebisu Station on JR and Hibiya Line<br />
by “Sky Walk” (moving walk), located in<br />
the Ebisu Garden Place. Here you can<br />
learn about the history and technology<br />
of making beer. It also features a tasting<br />
lounge (drinks are charged).<br />
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TEAM <strong>GB</strong> <strong>LIVE</strong> - TOKYO <strong>2020</strong> OLYMPIC GAMES - YOUR PRE-TRAVEL GUIDE<br />
Osaka<br />
OSAKA<br />
The capital of Osaka <strong>Pre</strong>fecture<br />
is Osaka City. The <strong>Pre</strong>fecture<br />
has the third largest population<br />
in Japan, after <strong>Tokyo</strong> and<br />
Kanagawa. The stadium lies<br />
approximately 10 minutes<br />
outside of the capital in Higashiosaka City, a small<br />
city formed in 1967 when three towns merged.<br />
Food lovers will appreciate Osaka’s role<br />
as the birthplace of instant noodles,<br />
cup noodles and conveyer belt sushi. It<br />
is a food paradise that is home to many<br />
national dishes, including okonomiyaki (a<br />
pancake of shredded cabbage, egg and<br />
meat topped with lashings of mayonnaise)<br />
and takoyaki (grilled octopus balls).<br />
Dotonobri is Osaka’s hotspot for tourists<br />
and revellers alike and best explored in<br />
the evening, when the lights are bright,<br />
and the people are merry. Filled with<br />
towering neon signs, clubs, bars and<br />
restaurants serving up local specialities.<br />
The famous Osaka Mon brand of gift foods<br />
is highly recommended. Higashiosaka<br />
City has popularised a curry bun (a deepfried<br />
bun with curry filling) in the shape of<br />
a rugby ball, while the world’s very first<br />
conveyor-belt sushi shop, Genroku Sushi,<br />
is still in business.<br />
31
Osaka Tourist Information Centre, Umeda<br />
JR Osaka Station, 〒530-0001 Central Concourse<br />
JR Osaka Station 1F, 3-1-1 Umeda, Kita-ku Osaka-shi<br />
Osaka Tourist Information Centre, Namba<br />
Nankai Information Centre<br />
〒542-0076 Nankai Terminal Building 1F5-1-60 Namba,<br />
Chuo-ku, Osaka<br />
Osaka Castle<br />
MUST DO'S<br />
• Osaka Castle and 360° observation deck<br />
• Universal Studios theme park<br />
• Dōtonbori – nightlife and entertainment area<br />
• Maple leaves in autumn<br />
THINGS TO DO FOR FREE IN<br />
OSAKA<br />
Sumiyoshi Taisha is a one-minute walk from<br />
Sumiyoshi-Torii-mae Station on the Nankai<br />
Line or a three minute walk from Sumiyoshi<br />
Taisha Station on the Nankai Line and is<br />
one of the oldest shrines in Japan. Most<br />
of its buildings are designated as National<br />
Treasures or Important Cultural Properties.<br />
This shrine is worshipped as god of marine<br />
voyage, business and prosperity.<br />
Osaka-jo Koen is a one minute walk from<br />
Morinomiya Station on the JR Osaka Loop<br />
Line or subway Chuo Line and is a large<br />
park surrounding Osaka Castle. You can<br />
walk through the forest, plum garden, a<br />
line of pine trees and willows.<br />
Ikeda Castle Park is a 15 minute walk<br />
from Ikeda Station on the Hankyu Line (20<br />
minutes from Osaka). This is a park built<br />
right where Ikeda Castle was in medieval<br />
times. Various traditional Japanese-style<br />
architectural structures and stone, iris and<br />
wet gardens are restored. The observatory<br />
commands a fine view of the whole park.<br />
Satsukiyama Botanical Garden is a 15<br />
minute walk from Ikeda Station on the<br />
Hankyu Line (20 minute ride from Osaka),<br />
located at the foot of Mount Satsukiyama.<br />
Here you can appreciate about 350<br />
species of subtropical plants throughout<br />
the year.<br />
32
The FCO travel advice page for Japan contains necessary information to prepare for your trip:<br />
www.gov.uk/foreign-travel-advice/japan<br />
We recommend you sign-up to receive the important updates straight into your inbox, as well as<br />
follow their social media channels<br />
@ukinjapan<br />
UKinjapan<br />
Keep an eye out for their <strong>Tokyo</strong> <strong>2020</strong> guidance page with tips and advice tailored to the games<br />
<strong>Team</strong> <strong>GB</strong> <strong>LIVE</strong> is a trading name of Mike Burton <strong>Travel</strong> Limited. Address: Carter Court, 8 Davy Way, Quedgeley, Gloucester GL2 2DE. Mike Burton <strong>Travel</strong> is a Member of ABTA. When you<br />
book with an ABTA Member you can expect high service standards, fair terms of trading and accurate information. ABTA’s strict joining criteria for Members, code of conduct, customer<br />
helpline and approved ADR scheme to resolve complaints are all there to give you confidence and peace of mind when booking your travel arrangements. For more information see<br />
www.abta.com.<br />
This brochure was published in December 2019. The content and packages contained within this brochure are correct at time of publication.<br />
VAT Reg number: 576 2954 00. Registered in England No. 02616655