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TABOO

TABOO

TABOO

H A R V E Y N I C H O L S

B R A N D J O U R N A L

D E N A S E V E R O


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CONTENT

INTRODUCTION

ABSTRACT

CLIENT

-THE PAST , PRESENT AND FUTURE

-RE-BRANDING STRATEGY

-VISABILITY

- MAREKT POSITION

-SWOTS

-PESTEL

-7PS OF MARKETING

PROPOSAL

FUTURE

CONCLUSION

5

6

10-11

12

13

14-15

16-17

18-19

20-25

26-31

32-33

34-35

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INTRODUCTION

Dena Severo, a Spanish student currently on my final

year of BA Hons Fashion Media and Promotion at the

University for the Creative Arts.

I have experience in the photography industry, and

completed my placement at a studio in central London.

I believe visual communication and softwares are my

main skills, I find myself understanding concepts and

ideas better through imaging. I am also very stubborn,

which in occasions, it becomes an advantage.

I tend to create more challenges for myself, my goal?

To complete them whilst battling with time.

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ABSTRACT

Picture this.

You, you are walking down Times Square, New York

in the 70s.

What do you see?

Lights blinding you from every direction and peep

shows advertised everywhere you look at.

What if, Taboo could give Harvey Nichols this edge in

the most sustainable and fashionable way you could

ever imagine?

Taboo, is a new eco-friendly and exclusive clothing

line for Harvey Nichols. A live peepshow with bionic

mannequins and collaborations with 5 sustainable

brands from all around. Five different outfits of different

styles, for the young and fashion-driven customers.

Dare to peep?

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TABOO

H A R V E Y N I C H O L S

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CLIENT


PAST

By 1874, Harvey Nichols occupied the entire block between

Seville Street and Sloane Street. In 1889, the existing space

was demolished to make way for a new, purpose-built department

store. The building, as we know it today, was designed by

CQ Stephens and built in stages between 1889 and 1894. In

1904, the location underwent a change of address to become

109 - 125 Knightsbridge.

1975 - 1991

In 1975, a restaurant called Harvey’s opened on the Fifth Floor

and was an instant success. By the 1980s, Harvey Nichols was

a driving force in the introduction of mixed collections, encouraging

the likes of Max Mara and Nicole Farhi to design a variety

of pieces, rather than focusing on a single department.

Princess Diana was a regular client and would reserve a spot

at the back of the restaurant. In 1985, Harvey Nichols was

bought by the Burton Group.

In 1991, Harvey Nichols was bought by Dickson Poon of

Dickson Concepts (International) Ltd. Subsequently, the store

underwent a transformative refurbishment.

A new Restaurant, Cafe, Bar and Foodmarket opened on the

Fifth Floor, with a unique express lift that allowed for later

opening hours after the main store closed. This concept proved

immensely popular, earning Harvey Nichols a lasting reputation

for fashionable fine dining and a Champagne lifestyle.

1996 - present

In 1996, Harvey Nichols Group plc was listed on the London

Stock Exchange, and launched the OXO Tower Restaurant,

Bar and Brasserie on London’s South Bank. In 1996, a national

expansion began with the launch of Harvey Nichols Leeds,

followed by the first international store in Riyadh, Saudi Arabia,

in 2000.

Today, Harvey Nichols has seven stores within the UK and

Ireland, consisting of five large-format stores in London, Edinburgh,

Birmingham, Leeds and Manchester, and two small-format

stores in Bristol and Dublin. In addition, Beauty Bazaar,

Harvey Nichols Liverpool is a unique beauty concept store,

housed over three floors within Liverpool ONE. There are also

five large-format stores overseas: one in Riyadh, one in Dubai,

two in Hong Kong and one in Kuwai

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CAMPAIGNS AND ANNIVERASARIES

Many of Harvey Nichols campaigns are a huge success.

The “Shoplifters” TV ad, created by Adam+Eve DDB, uses

CCTV footage of shoplifters caught in the act, disguising

their faces with animated characters. It was supported by

a print campaign showing stylish shoplifters getting caught

red-handed as well as in-store activity reminding potential

shoplifters that they can now a get a freebie legally.

Harvey Nichols launched its app. It is a digital-only rewards

programme that offers customers exclusive perks and complimentary

services for every pound spent in store.

“The dress” (2012)- A 90-second spot features a standoff

between two women who encounter each other wearing

identical outfits at their company’s Christmas party.

HN has also created a very special campaign in celebration

of Vogue’s centenary issue - landing on newsstands on

Thursday May 5 - featuring the first 100-year-old model to

grace the magazine’s pages:

Bo Gilbert.

PRESENT

Harvey Nichols Secret Forest Bar ........................................

An enchanted hideaway is popping up this Christmas,

where you can enjoy ice-cream cocktails and snacks under

the Northern Lights.

Located on the Fifth Floor of our Knightsbridge store, the

Secret Forest will take you on a journey through a mystical

woodland complete with a never-ending night sky brought

alive by the dancing lights of the Aurora Borealis.

We have created a menui nspired by Nordic favourites, including

kantarellmacka (mushroom and Gruyère toasties),

köttbullar (meatballs) and kanelbullar (cinnamon buns), as

well as ice-cream cocktails: Naughty but Nice, Merry Mudslide,

The Sweetheart and Red Sky at Night.

FUTURE

Harvey Nichols future projects consists on an exlusive

clothing line. Collaboration fo 5 brands and a peepshow for

the public to enjoy. An event a social media campaign, and

dancing mannequines, ready to blow the audience’s mind.

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RE-BRANDING STRATEGY

The overall idea is to expand

Harvey Nichols’ customer segment

and to be more outgoing,

to stand out from their classic

style.

Taboo is different, avant-garde

and most importantly, sustainable.

Making this, the perfect

project Harvey Nichols has been

routinig for. The new simple,

yet efficient Taboo logo, will

give them their new identity

brand but without damaging

their classic identity style.

Taboo is not part of the luxurious

brands, it separate from it

all. It is a contemporary section

intended for the young stylish

and new into the working industry

clientele.

TABOO

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VISIBILITY

To be louder, and to be seen.

Having strong social media is

key when promoting a new

product or campaign. Therefore,

the platforms promoting Taboo

has to be sleek, and mysterious.

Teasing the followers without

giving anything away.

It is important to be noticed. We

want Harvey Nichols to thrive.

The correct advertisement and

products are crucial for it to

happen.

Harvey Nichols is increasing its

visability to the younger generations

through the social media

platform, Instagram. It will also

be advertised in store with curated

brochures. There will also

be an event to launch Taboo

with an installation on the basement

floor.

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LUXURY

CLASSIC

TRENDY

HIGH STREET

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MARKET POSITION

It is crucial for a business or company to know

where they stand on a market position map.

In order to improve they need to research

their competitors and place them on the map

to visualise it all.

Harvey Nichols biggest competitors are

Harrods and Selfridges. Plotting them on the

graph along other brands is helping situate

where Harvey Nichols stands today.

As we can see, Harvey Nichols is in between

classic and trendy. We’ve placed Selfredges

on the the far right (trendy) as they are very

modern and do work on their sustainability

issues. Harrods is on the far left (classic) as

they still remain with their classic identy style

and has not changed to match the contemporary

lifestyle from today. With that said,

Harvey Nichols is situated between both, as

they want to be both without loosing their

style and reputation; Taboo will benefit Harvey

Nichols with the extra push, combining both

ends and situating them at the top.

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STRENGTHS

INTERNAL FACTORS

Harvey Nichols have strong internal factors

such as:

The devotion they have with their customers

in store.

Their animal sourcing principles, adopted the

Sustainable Luxury Working Group animal

sourcing making them committed to sustainable

and responsible practice across all areas

of its business, and ethical sourcing.

-

EXTERNAL FACTORS

Harvey Nichols main external stregths are:

Their well-built reputation.

Their connections and position, giving them

the chance to get international supply of

luxurious brands.

OPPORTUNITIES

INTERNAL FACTORS

Harvey Nichols has opportunities within

the store based on sustainability:

They could be more environmentally

friendly with their energy and paper, even

when creating displays use everonmentallly

friendly supplies.

EXTERNAL FACTORS

External factors could apply to:

Potentially supply new brands in store,

sustainable brands perhaps.

WEAKNESSES

INTERNAL FACTORS

Harvey Nichols internal weakness consist on:

The store is very big, it has 7 floors, yet it feels

like everything is very close tother and very

cluttered, it could be organised better.

Also, they want to focus on their youth customer

yet there is not that much for them.

EXTERNAL FACTORS

All stores within the UK and out are the same

style, simple and modern is good but in order to

keep up with the competitors, Harvey Nichols

could renovate/re-design their strore layouts.

THREATS

INTERNAL FACTORS

Harvey Nichols’ threats could be:

Some high end brands are being judged by

their ethics and practices, perhaps stop

suppling such brands that are harming the

environment and focus more on other brands

that are aware of these issues and are

working on them.

EXTERNAL FACTORS

The currency values are dropping and

rising, with Brexit, the sterling pound

keeps droppong against other currencies.

Potentially, losing profits by it.

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S.W.O.T

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FACTORS AFFECTING FASHION

P E S

POLITICAL ECONOMIC SOCIAL

Geographical

Instability

Terrorism

Brexit

Child Labour

Labour under Minimum wage.

Fashion itself is already a large

part of the global economy.

Sales affect profit.

Currency values dropping.

Main Target:

Millenial Generation

Good quality and low prices

are on demand.

New techniques, fast fashion

has brought quality and prices

into their stores, affordable

by everyone.

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T E L

TECHNOLOGY ENVIRONMENTAL LEGAL

Affecting sales, customers

now research before buying

and going into store.

Customers, now purchase

more online than in store.

Brands are only now aware of

their carbon footprint.

There is too much textile

waste as well as water contamination

with chemicals.

Ethical and labour laws.

Design copywrights.

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7PS OF MARKETING

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P

PRODUCT

The Product, as a sustainable clothing line

created by Harvey Nichols and designed by

5 sustainable brands. Them being, Misha

Nonoo, Reformation, Jeu Illimite, Boyish

Jeans and CHNGE. Only produced by and

sold at Harvey Nichols.

P

PRICE

Taboo’s price range varies from brand to

brand. Some are 3 digit figures and other

a 2 digit fugure. Taboo is for the younger

generations to wear, so they cannot be

high street priced but not haute cuture

either, its mid-point from both ends of the

spectrum.

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P

PROMOTION

They way we will be promoting the clothing line is

through; social media platforms with a curated feed,

and an event (which will be private, only people with

prepaid ticket allowed), and brochures that will be

available in store. In addition, the windows will be

curated too, with the collaboration of the artist Tracey

Emin. Windows with peepholes for the people to

look through. A projection of her neon art work will

be on the wall, followed by the Taboo logo and then

the basement floor, to indicate where it is happening.

WINDOW EXAMPLE

PROMOTION

TABOO

BASEMENT FLOOR

BASEMENT FLOOR

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P

P

PLACE

PEOPLE

Taboo will be taking place exclusively at

Harvey Nichols Knightsbridge, London. Its

in a major city, has a big cultural mix, full

of young-into-fashion people and is the

original Harvey Nichols building.

This particular line is aimed at young, fashion

driven, social media guru, and fresh

into the working industry. Age: Early 20s

to Early 30s.

DIGITAL SAVANT

AVERAGE AGE: 28

-139 million are female

-The product of China’s

onechild policy

CURIOUS TRAVELLERS

AVERAGE AGE: 32

-74 million Chinese people

live in tier 1 cities

-Regions: Beijing, Shangai,

Guangzhou and Shenzhen

NEW FEMININE

AVERAGE AGE: 28

-Regions: Saudi Arabia, UAE,

Kuwait, Qatar and Bahrain

-Often heiresses live the

moment

Sociable and adventurous,

seeks moments that can

be shared digitallly, is a

style leader in her peer

group

Highly educared and

well- travelled, favour

international brands and

demonstrate their success

through spending habits.

Progressive cool-hunters, like

personalisations and seek

out independant designers

and emerging luxury brands

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P

PROCESS

The way this will happen is through a permanent

installation in store, called Peekaboo. A

circular room within the floor located on. This

room will have 6 booths, 5 on the surrounding

and the 6th booth will in the centre. The

5 booths will have a stage where the bionic

mannequines will be dancing with an outfit of

the collaborating brands.

OUTSIDE DESIGN

INSIDE DESIGN

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P

PHYSICAL EVIDENCE

Peekaboo will be located on the lower floor,

the basement floor as we know it. It is dark

and edgy and fits quite well with the idea of a

peepshow. The exterior walls of Peekaboo will

be black with neon quotes from the brands and

how they became an eco-friendly brand.

EXAMPLE: CHNGE

FOR CHNGE:

0%

HARSH CHEMICALS

305

HARMULF PESTICIDES AVOIDED

500

GALLONS OF WATER SAVED

62%

LESS ENERGY

70%

LESS ACIDIFICATION POTENTIAL

100%

CARBON EMISSIONS OFFSET

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PROPOSAL

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WHY?

We all want to help the environment, and thats the main reason as to

why this project has been brought to the table.

Taboo is an exclusive sustainable clothing line for Harvey Nichols. Five

new and sustainable brands will be collaborating in this project to create

the Taboo collection. In addition, an istallation will be built on the

basement floor at Harvey Nichols Knightsbridge, Peekaboo. This installation

will bring the customers in as its a peepshow and one will only be

able to see it in store. This way, the younger generations will get curious

and will visit the store.

WHAT?

As mentioned previously, Harvey Nichols will have a new clothing line

and a unique installation in store. There will be an event launching this

event and a social media campaign along with it.

For the event; there will be five sessions, and two time-slots a day.

The only way to access this event will be buy purchasing a ticket in

store when shopping at Harvey Nichols. These tickets will not be for

sale on the event dates. Meaning, only pre-paid ticket accepted. There

will be a bar, in which you will get a free consumption with your ticket.

During the peepshows on the event dates, the mannequins, will be animatronic.

These mannequines can be customised at a british company

called, ADM UK Ltd. This company consults in depth with their customers

to understand their exact design concept and market positioning

and create bespoke animatronic mannequins to suit the unique identity

of the brand. These mannequines will be placed on a moving track

that will go from booth to booth, and customised to dancing with

the outfits on. Giving the audience the show of their lives, by robots.

These mannequines will be limited time only, once the line is officially

launched, the mannequins will be still-live.

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Above, compilation of the five mannequines wearing the collaborating brands’

outfits.

(These are just animations, they are not the customised mannequines from

ADM UK Ltd.)

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HOW?

Through the arquitectual software programme SketchUp, I have

created a 3 dimensional model of the installation Peekaboo. A

circular room with 6 different rooms. Five of them being the

booths with the animatric mannequines and one where the public

will sit down and enjoy the show. Located on the basement

floor at Harvey Nichols Knightsbridge. Followed after a thorough

promotional campaign over the social media platform, Instagram.

Teasing the followers with sneak peaks of Taboo.

WHEN + WHERE?

The Taboo clothing line will be launched on November 2021 at

Harvey Nichols Knightsbridge first. If success follows, we will

take Taboo and Peekaboo else where within the United Kingdom.

For the event launched, as mentioned, there will be five

specific days. The 27th Nov, 04th Dec, 05th Dec, 11th Dec,

and the 18th Dec. A week after the last event, Harvey Nichols

will proceed to officially open and sell Taboo to the public.

WHO?

The brands involved in Taboo are brands from abroad, some are

emerging ones; including Jeu Illimite, CHNGE, Misha Nonoo, Reformation,

and Boyish Jeans. All sustainable brands. These brands

are aimed at the younger public. With reasonable prices for the

young consumers entering the working industries but also for

Harvey Nichols to make a profit out of it.

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FUTURE

Taboo will offer many benefits for Harvey Nichols. It will attract

the clientele they are wanting the most. It will create new style,

it will add more edge to the brand and it will be something

unique. The future of Taboo and Peekabo are meant for the long

run. Every season, A/W - S/S, five different sustainable brands

will collaborate together to design a new collection. Every season,

there will be an event to launch the new collection. Twice

a year, the animatronic mannequines will be on a stage to show

the aundience the new clothes, and after the event is launched,

the classic mannequines will take over throughout the season.

We believe Taboo will become a huge success, withing the next

5 years, Taboo will have 10 collections to offer and Harvey

Nichols will have potentially 50 new brands to supply.

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CONCLUSION

Taboo is the clothing line that will bring Harvey Nichols’ target

audience into the store. A sustainable collection presented in the

most edgy and unique way ever experienced. A combination of

one of the top industries in the world, fashion and the perversion

of peepshows, all brought together into one. With advanced

technology bringing mannequines to live and an exhibition to

raise awareness of how the collaborating brands are sustainable

today.

Who said men are the only ones to enjoy peepshows?

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REFERENCES

Information gathered from the official Harvey Nichols website:

https://www.harveynichols.com/about/the-history/

100 years old model on Vogue (including image):

https://www.vogue.co.uk/article/harvey-nichols-100-year-old-model-campaign

CCTV Theft and The Dress campaign on Campaign:

https://www.campaignlive.co.uk/article/harvey-nichols-five-best-ads-adameve-ddb/1459472

CCTV Theft Campaign images:

https://www.bronco.co.uk/our-ideas/harvey-nichols-uses-real-cctv-footagefor-their-lovefreebies-campaign/

Neon Quotes by Tracey Emin

Never Again!

https://se.royalacademy.org.uk/2017/artworks/tracey-emin-ra/22

The Time is Now!

https://paddle8.com/work/tracey-emin/52515-the-time-is-now/

Trust Yourself

https://www.pinterest.es/pin/606297168566731783/?lp=true

Market Position and PESTEL Images:

https://www.google.co.uk/imghp?hl=en&tab=wi&ogbl

Neon Signs

Face The Facts Baby, Future, Live Show and Exit:

https://www.google.co.uk/search?hl=en&tbm=isch&q=neon+signs&-

chips=q:neon+signs,g_1:aesthetic:Tt1f3k4i7d8%3D&usg=AI4_-kS_kyLv2wzx6Jjt0QKaaoQCjCaGcw&sa=X&ved=0ahUKEwjMrt6e2fvmAhUBDmMBHe_QCjoQ4lYIKSgA&biw=1577&bih=820&dpr=1.8

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