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The Guidance Document to contain the spread of COVID-19

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Businesses through Digital Technologies including AI and Communication<br />

like never before<br />

• New job roles will be created and responsibilities will be redistributed using<br />

technology for communication<br />

• There will be an urgent need <strong>to</strong> upskill ourselves <strong>to</strong> be relevant in the job<br />

market<br />

• Many processes will get simplified<br />

• Cross-functional collaboration will become more common, especially with<br />

increased remote work<br />

• HR will leverage modern technologies like artificial intelligence (AI) and<br />

modern <strong>to</strong>ols, among other technologies, <strong>to</strong> make their jobs more streamlined<br />

and refined<br />

• AI, including home-grown AI <strong>to</strong>ols, will be used in moni<strong>to</strong>ring workers’<br />

productivity and their need for skill training<br />

04

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