1.CBM-CISS-GB Introduction

6 Sigma: A Definition
What is Six Sigma?
The term "sigma" is taken from a letter in the Greek
alphabet and is used in statistics as a measure of
variation.
The fundamental objective of Six Sigma is the reduction
of process variation to improve quality and reduce cost.
Six Sigma is the goal, which means products and
processes will experience only 3.4 defects per million
opportunities or 99.99966 percent good.
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