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ORS Report 2019 englisch

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Management values

To manage a company with over 1,300 employees, we need rules, processes

and shared values. We held a workshop with all the managers of the national

organisations and drew up a set of common management values to provide

guidance and motivation in our day-to-day operations. They focus on mutual

trust, decisiveness, prompt and transparent communication, a sustainable

use of resources and respect in our dealings with others.

Looking ahead: finding even better ways to do good

Along with our partners and our Advisory Board, we are keeping a close eye

on political developments and are keen to extend our services to countries

that are facing refugee pressure, particularly those at the external borders of

the EU. Thanks to our management structure and our decentralised organisation

that is built on trust and cooperation, we are able to adapt effortlessly

to our partners’ needs and have in-depth knowledge of local conditions. Here,

it seems, we owe much to the cultural diversity of our organisation and the

fact that over 40 percent of the senior management roles are filled by women.

ORS is unique: no other organisation in the European asylum and refugee

sector combines such a wide geographical presence with almost 30

years of experience and expertise. We are not affiliated to any religion or

party – our responsibility is towards our partners. Our flexibility when it

comes to managing complex infrastructures has been audited and certified

multiple times. And our focus throughout remains on the people entrusted

to our care. It is important that we treat them with respect and dignity, in

keeping with our values: neutral, flexible, mindful.

The following pages provide fascinating insight into the ORS world. If

you are interested in working with ORS – as a partner, an employee, a local

authority or a government – please get in touch with us.

Dr Jürg Rötheli

CEO ORS Group

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