Quality Report 2020_09-22-2020

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28 INLAND EMPIRE HEALTH PLAN
Team Member Satisfaction ANNUAL QUALITY REPORT 29
Page 1 and 2: Healing and Inspiring the Human Spi
Page 3 and 4: Table of Contents Message from the
Page 5 and 6: Who We Are Inland Empire Health Pla
Page 7 and 8: Total Network Providers by Type 10,
Page 9 and 10: Our Quality Journey and Performance
Page 11 and 12: “QUALITY IS ALWAYS IN THE FOREFRO
Page 13 and 14: “IEHP IS IN TOUCH WITH THE NEEDS
Page 15 and 16: Health Homes Program IEHP is commit
Page 17 and 18: “OUR FOCUS ON BEHAVIORIAL HEALTH
Page 19 and 20: “OUR PARTNERSHIP WITH IEHP MEANS
Page 21 and 22: Member Satisfaction ANNUAL QUALITY
Page 23 and 24: “MY DOCTORS ACTUALLY LISTENED TO
Page 25 and 26: “OUR PROVIDERS FULLY EMBRACE OUR
Page 27: “IT MAKES PATIENTS FEEL GOOD TO K
Page 31 and 32: “IN MY WORK WITH OTHER DEPARTMENT
Page 33 and 34: Gold Standard Certification for Ele
Page 35 and 36: Expanded Community Resources in Vic
Page 37 and 38: Network Expansion Fund IEHP’s inn
Page 39 and 40: Executive Leadership Team Jarrod Mc

Quality Report 2020_09-22-2020

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