Odyssey House Annual Report 2020
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WHAT’S AHEAD<br />
The following five initiatives guide efforts through fiscal year 2021.<br />
HAPPY STAFF<br />
Redesign staff on-boarding and ongoing<br />
education program<br />
Engaging staff with history and mission<br />
of <strong>Odyssey</strong> <strong>House</strong><br />
Hiring more full-time staff<br />
Role-specific education and CEU training<br />
GROWTH<br />
Expand capacity in the following programs:<br />
Adult mental health residential program<br />
Youth outpatient<br />
School-based services<br />
Community outreach<br />
Process Improvement<br />
Evaluate electronic health record system<br />
to streamline documentation and quality<br />
assurance<br />
Assess facility needs to bring in line with<br />
high standard of quality and safety<br />
Clinical Excellence<br />
Educate clinicians to specialize in ASAM criteria<br />
Education on TC model to all staff<br />
Strengthen integration with Martindale Clinic<br />
Financial Stability<br />
Attain a six-month cash reserve<br />
Efforts to capture all revenue<br />
Increase proficiency in service documentation<br />
Ongoing insurance enrollment support to clients<br />
15 FY<strong>2020</strong> ANNUAL REPORT
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