He took over the position of CEO of OASIS in 2018. Mr.Shaker has successfully developed the new strategicobjectives for the company. His expertise has transformedthe current processes and operation into a modernmanagement system. Under his leadership, OASIS hasintroduced five new products to be launched in the next fiveyears, the first product is OASIS+.Emphasis on Attaining ExcellenceOASIS believes in standing tall among the competition byproviding the best services, while constantly improvingitself. It remains constantly focused on HIS development.This enables OASIS to provide a better knowledge andcommunication value to the clients. Its strategy is applied toGCC, which helps it to attain expertise in the region.OASIS Team states, “All customers have an expectation ofgreat service and will not put up with waiting in long linesor receiving poor responses from representatives”.Accordingly, last year, it invested heavily on enhancingcustomer services by providing different communicationchannels and deep analysis for the SLA commitment. Thecompany considers honesty as one of its primary policies. Itis clear with its clients regarding plan scheduling andimprovements, due dates, and product developmentroadmap.OASIS continues to reinvent itself by adopting emergingtechnologies and introducing new processes, products, andsolutions. Furthermore, it believes in giving back to thesociety and maintains a very good CSR program.Our focus is toadd value to customerprocesses and increasecustomer satisfactionDelivering Superior ServicesOASIS offers excellent hospital management servicesacross 70+ hospitals in governmental, military, and privatesectors. It is a distinguished Saudi Arabian company whichadopts international quality standards taking intoconsideration the local needs. OASIS is a comprehensivesystem that provides solutions for managing all clinical andadministrative activities in the hospitals such as the masterpatient index, electronic medical record, outpatientmanagement, material management, billing , accounting,and so on, which transforms hospitals into a coherent andpaper-less environment.In addition, it enables hospitals to implement decisionsupport solutions for physicians such as drug databases, andmanagement decision support programs such as Oracle BI.The system also has a reliable record of providingconnectivity with systems and devices such as the PACSSystem, laboratory analysis devices, and others creating aneffective and coherent work environment with betterinformation sharing.OASIS also empowers patient engagement through thepatient portal and mobile applications that allows patients toaccess and manage their medical data and bookings withease.Overcoming Various ChallengesThe company states that customer expectations are alwaysvery high, and they are expecting the HIS not only to fulfillthe gaps of required software, but also to provide solutionsand enhance the business process. Accordingly, it isinvesting in the teams to provide them with the neededexperience and knowledge to add real value to thecustomers’ process and increase the customers’ satisfaction.It believes that market changes include transition toprivatization and demand changes. OASIS enriches itsproduct portfolio by adding new products such as OASISMini and Tele OASIS. These products aim to increase themarket share of private sector and to facilitate access to thenew sector of polyclinics and clinics, which was notavailable for OASIS products before.Noteworthy AchievementsOASIS is renowned for offering its system across 75hospitals in the region. The system is operational in more
““We utilizecutting-edgetechnology toensureeffectiveresults