Ariston Thermo - Renewables
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COMFORT. ALWAYS ON<br />
RENEWABLES<br />
HOT WATER | HEATING | RENEWABLES<br />
ariston.com
CONTENTS<br />
/ GENERAL<br />
03 _ ARISTON'S COMMITMENT<br />
04 _ THE FUTURE OF SUSTAINABLE COMFORT<br />
06 _ THE 10 POINT PLAN AND RENEWABLE ENERGY<br />
08 _ HEAT PUMP TECHNOLOGY -<br />
THE FUTURE OF HOME COMFORT<br />
10 _ REFRIGERANT CYCLES<br />
1 1 _ THE IMPORTANCE OF REFRIGERANT GASES<br />
/ RENEWABLE PRODUCTS<br />
12 _ INTRODUCTION TO NUOS PLUS WI-FI<br />
14 _ NUOS PLUS WI-FI<br />
16 _ NUOS PLUS WI-FI ACCESSORIES<br />
18 _ NUOS PLUS WI-FI WORKING MODES & CONNECTIVITY<br />
20 _ NIMBUS<br />
22 _ CUSTOMER CARE & QUALITY<br />
ARISTON'S COMMITMENT TO CUSTOMERS<br />
COMFORT IS AT THE HEART<br />
OF ALL WE DO<br />
With over 90 years of global manufacturing experience, <strong>Ariston</strong> <strong>Thermo</strong> Group<br />
is well aware of the challenges in creating heating, water heating and renewable<br />
products that deliver exceptional levels of efficiency and comfort.<br />
Industry professionals and consumers can rest assured that <strong>Ariston</strong> is an<br />
established international business, constantly striving to develop and expand<br />
its product portfolio. The <strong>Ariston</strong> team is committed to providing comfort to<br />
everyone, whatever the application.<br />
By investing in the latest technologies, <strong>Ariston</strong> is able to offer a range of innovative<br />
products that meet all the necessary requirements in terms of energy efficiency,<br />
reliability and quality.<br />
WHATEVER THE NEED OR LOCATION, THE ARISTON CHALLENGE IS TO<br />
DELIVER COMFORT TO EVERYONE.<br />
<strong>Ariston</strong> is committed to developing new products and technologies to deliver<br />
comfort to all four corners of the world. This is typified by the results of the <strong>Ariston</strong><br />
Comfort Challenge, which saw the company successfully travel to Greenland and<br />
bring highly efficient heating to one of the most inhospitable places on Earth –<br />
while maintaining a strong focus on the environment.
RENEWABLES<br />
THE FUTURE OF<br />
SUSTAINABLE COMFORT<br />
WHY RENEWABLES?<br />
Renewable energy is generated from natural resources such as the sun, wind, water<br />
and hydrogen, using technology which ensures that the energy stores are naturally<br />
replenished. Therefore, renewable energy will never run out, does not produce<br />
carbon dioxide and is available to everyone regardless of their location.<br />
WHY HEAT PUMPS?<br />
Utilising renewable technologies (such as heat pumps) as part of a domestic heating<br />
or hot water system will help end users reduce their carbon footprint, as less carbon<br />
dioxide and other greenhouse gases are produced.<br />
<strong>Renewables</strong> can also play a significant role in the reduction of energy bills. With<br />
their cost-effective and environmentally-friendly operation, they represent the perfect<br />
upgrade for a more sustainable home.<br />
4<br />
WHY ARISTON HEAT PUMPS?<br />
As the world’s leading manufacturer of domestic comfort solutions, <strong>Ariston</strong> continues<br />
to show its commitment to helping homeowners reduce their carbon footprint through<br />
continuously researching and developing innovative and eco-friendly products.<br />
<strong>Ariston</strong>’s commitment to innovation is evident in the Nuos Plus Wi-Fi and Nimbus<br />
Plus heat pump ranges. These smart home connected products offer the perfect<br />
alternative to hot water and heating needs, even for homes off the gas grid.
RENEWABLES PAVING THE<br />
ROAD TO NET ZERO<br />
The UK government has a Ten Point Plan to protect future<br />
generations from climate change by laying the foundations for a<br />
Green Industrial Revolution to achieve net zero emissions by 2050.<br />
Sustainability is at the heart of everything we do at <strong>Ariston</strong>, and we<br />
fully support and participate in the drive towards renewable energy.<br />
GREENER BUILDINGS<br />
Making buildings more energy efficient and moving<br />
away from traditional heating technology is a key<br />
strategy of the Ten Point Plan. The aim is to make<br />
people’s homes warm and comfortable, whilst<br />
keeping bills low. Part of this plan includes an aim<br />
to have 600,000 heat pumps installed every year<br />
by 2028, with incentives to feed the growth of<br />
renewable energy.<br />
As <strong>Ariston</strong> is a global leader in renewable energy, it is<br />
incredibly well-placed to offer the latest in heat pump<br />
technology for homes both on and off the gas grid.<br />
In addition, <strong>Ariston</strong> is committed to driving up the<br />
energy efficiencies of our existing heating technology,<br />
ensuring all of our customers benefit from the highest<br />
level of comfort while protecting the environment.<br />
7<br />
1<br />
Advancing<br />
offshore wind<br />
power<br />
3<br />
Delivering new<br />
and advanced<br />
nuclear power<br />
6 8<br />
9<br />
2<br />
4<br />
DRIVING THE GROWTH OF<br />
LOW CARBON HYDROGEN<br />
Hydrogen is the lightest, simplest and most<br />
abundant chemical element in the universe.<br />
It could provide a clean source of fuel and<br />
heat for homes, replacing natural gas boilers.<br />
<strong>Ariston</strong> is committed to developing its<br />
boiler range for it to become hydrogen<br />
ready. However, there is no single solution<br />
and instead homes will require a mix of<br />
technologies to successfully manage the<br />
energy transition, with alternative<br />
heating solutions playing a pivotal role.<br />
5<br />
Accelerating the<br />
shift to zero<br />
emission vehicles<br />
10<br />
£<br />
Jet zero<br />
& green<br />
ships<br />
Investing<br />
in carbon<br />
capture,<br />
usage and<br />
storage<br />
GREEN INCENTIVES<br />
Schemes such as the Renewable Heat Incentive (RHI) are<br />
available in the UK to financially incentivise homeowners<br />
who choose to heat their homes using renewable<br />
technology. A common requirement of such schemes<br />
is to have any heat pump technology installed by a<br />
Microgeneration Certification Scheme (MCS) approved<br />
engineer, which guarantees the quality of the installation<br />
and provides eligibility for funding.<br />
Protecting<br />
our natural<br />
environment<br />
Green public<br />
transport, cycling<br />
and walking<br />
Green<br />
finance &<br />
innovation<br />
As incentives are regularly updated, <strong>Ariston</strong> works closely<br />
with government bodies to ensure our comfort solutions<br />
are always compatible with the latest requirements.<br />
6 7
HEAT PUMP TECHNOLOGY -<br />
THE FUTURE OF HOME<br />
COMFORT<br />
REFRIGERANT GAS<br />
WATER<br />
AIR<br />
Refrigerant cycle<br />
and water cycle in<br />
the nuos unit<br />
HEAT PUMPS<br />
WHAT ARE THEY?<br />
Heat pumps use the same technology as the everyday fridge-freezer, only reversed!<br />
This technology plays a considerable role in reaching our collective goal of reducing demand<br />
for fossil fuels and cutting greenhouse gas emissions. Heat pumps operate on a refrigerant<br />
cycle which enables the collection of heat to be efficiently transfered into a heating or hot<br />
water system.<br />
HEAT PUMPS<br />
AIR SOURCE VS. GROUND SOURCE<br />
WHAT DOES<br />
IT MEAN<br />
SPLIT<br />
The refrigeration circulates<br />
between the external unit and<br />
the internal unit<br />
MONOBLOC<br />
The refrigeration circuit<br />
remains isolated in one unit and<br />
water circulates<br />
The most common types of heat pumps are air-source, as opposed to ground-source.<br />
In air-source heat pumps, heat is extracted from the outside air and is used to provide heat<br />
for radiators or a domestic hot water tank. Air source heat pumps are easy to install, more<br />
space efficient compared to their ground source counterparts. All <strong>Ariston</strong> heat pumps are airsource<br />
systems and can efficiently extract heat from air as cold as -10ºC.<br />
TECHNOLOGY<br />
BENEFIT<br />
No danger of water freezing<br />
outside the property as it never<br />
goes outdoors<br />
No danger of refrigerant leaks<br />
inside the property and no F-Gas<br />
qualifications required<br />
HEAT PUMPS<br />
MONOBLOC & SPLIT<br />
The way refrigerant cycles through a heat pump determines whether it is a monobloc or<br />
split system. But what do these terms mean? The heat pump is a monobloc system if the<br />
refrigerant is self-contained within the unit. A split system means the refrigerant is piped out<br />
of the unit and into a home to complete the cycle. Both monobloc and split systems have<br />
their benefits, but their selection depends on the application.<br />
INSTALLATION<br />
Less evident pressure drops<br />
More flexibility in siting of<br />
appliances<br />
Models available with 2 standard<br />
integrated zones<br />
Compact and more simple<br />
installation<br />
8 9
HEAT PUMP<br />
TECHNOLOGY<br />
THE IMPORTANCE OF<br />
REFRIGERANT GASES<br />
Heat pump technology is powered by refrigerant — a compound typically<br />
found in a fluid or gaseous state. A refrigerant works by absorbing heat from<br />
the environment, and within the refrigerant circuit it uses components such<br />
as condensers, compressors, and evaporators to produce heat.<br />
Refrigerant types are classed based on their efficiency and environmental<br />
impact. <strong>Ariston</strong>’s Nimbus heating heat pumps (see page 20) will use the<br />
highly efficient R32 refrigerant with a global warming potential that is a third<br />
lower than other commonly used refrigerants like R134A and R22. R32 also<br />
has an ozone depletion potential of zero, which makes it one of the greenest<br />
refrigerant gases available to date.<br />
R32<br />
Refrigerant<br />
70 %<br />
Lower GWP<br />
(Global Warming Potential)<br />
Zero<br />
ozone<br />
Depletion<br />
potential<br />
Easy to<br />
recycle<br />
<strong>Ariston</strong> is committed to using the most effective refrigerants for its renewable products, while<br />
balancing overall performance and practicality. For this reason, our Nuos Plus Wi-Fi utilises<br />
R134A refrigerant, while our new Nimbus heat pumps will utilise the next-generation R32.<br />
WORKING PRINCIPLES<br />
1<br />
COMPRESSOR<br />
2<br />
1 / The refrigerant fluid crosses the<br />
evaporator and absorbs the heat<br />
from the air drawn in by the fan.<br />
This process ensures the refrigerant<br />
changes state from a liquid to a gas<br />
through evaporation.<br />
2 / The compressor pressurises the<br />
refrigerant gas, which causes it to<br />
increase in temperature.<br />
From air or ground<br />
4<br />
EVAPORATOR<br />
CONDENSER<br />
3<br />
To domestic heating<br />
and hot water system<br />
3 / From the condenser, the<br />
refrigerant gas transfers its heat<br />
to the water, which circulates into<br />
the home. This exchange process<br />
causes the refrigerant to cool down<br />
as it transfers the heat and forces it<br />
to return to a partial liquid state.<br />
EXPANSION VALVE<br />
4 / The refrigerant fluid loses further<br />
pressure and temperature by passing<br />
through the expansion valve, causing<br />
it to completely return to its original<br />
state.<br />
10<br />
11
NUOS PLUS WI-FI<br />
THE FUTURE OF SMART, SUSTAINABLE<br />
COMFORT IS HERE<br />
HEAT PUMP TECHNOLOGY<br />
UNPARALLELED<br />
ENERGY EFFICIENCY<br />
The renewable heat pump technology used by Nuos Plus Wi-Fi converts air into energy<br />
for domestic hot water, ensuring energy savings of up to 80% compared to traditional<br />
direct cylinders of the same capacity. Nuos offers built-in Wi-Fi compatibility for optional<br />
added smartphone control via <strong>Ariston</strong> connectivity apps and even better efficiency.<br />
Using solely heat pump technology, the Nuos Plus Wi-Fi can reach a temperature<br />
of 62ºC with an efficient COP of 3.14*, and it boasts the fastest heat up times in its<br />
category of under 4 hours**. All models are rated A+ for energy efficiency and can be<br />
fully integrated with <strong>Ariston</strong> boilers through Sensys control using BusBridgeNet.<br />
COMFORT<br />
TAILORED TO YOU<br />
Nuos Plus Wi-Fi has a variety of working modes and advanced programmes to give you total<br />
control of your tailor-made comfort. Hot water availability is completely customisable with daily<br />
and weekly programming, allowing for the creation of precise hot water schedules throughout<br />
the week. For any unexpected hot water needs, the boost function can be toggled on with a tap<br />
to activate the back-up heating elements.<br />
COMPARING TECHNOLOGIES<br />
3 h 54 min<br />
The lowest heating<br />
time on the market***<br />
+80% 3.14<br />
Energy saving compared<br />
to a conventional direct<br />
cylinder<br />
COP****<br />
Wi-Fi compatibility for<br />
remote smartphone control<br />
via app (optional)<br />
12<br />
NUOS PLUS WI-FI<br />
200D / 250l<br />
* Nuos Plus Wi-Fi 250l only<br />
** Nuos Plus Wi-Fi 200D only<br />
*** Data refers tol Nuos Plus Wi-Fi 200D<br />
**** Data refers to Nuos Plus Wi-Fi 250I with 14°C air T (EN16147)<br />
13
NUOS PLUS WI-FI<br />
Heat Pump Water Heater<br />
ARISTON<br />
NET<br />
AQUA<br />
ARISTON NET<br />
ITALIAN<br />
DESIGN<br />
ENERGY-<br />
EFFICIENT<br />
BUS BRIDGE<br />
NET<br />
ANTI-<br />
CORROSION<br />
ANTI-<br />
LEGIONELLA<br />
i-MEMORY<br />
ANTI-<br />
FREEZING<br />
TECHNICAL DATA 200D 250I<br />
200L Direct/250L Indirect<br />
/ Under 4 hour heat up time, lowest on the market*<br />
/ Highly Efficient COP of 3.14**<br />
/ Optional Wi-Fi control via Aqua <strong>Ariston</strong> Net app<br />
/ "Plug & Play" no F-Gas qualifications needed to install<br />
/ Extended operating temperature range (-10° to 42°C)<br />
/ R134a eco-friendly refrigerant gas for water<br />
temperatures up to 62°C in heat pump mode<br />
/ Brand new working modes including daily/weekly<br />
programming and I-Memory<br />
/ Full system integration with <strong>Ariston</strong> boilers<br />
through Sensys controls thanks to BusBridgeNet<br />
technology**<br />
/ 80% more energy savings than traditional cylinders<br />
of the same capacity<br />
/ Super silent at 51dB in Silent Mode, equivalent to a<br />
domestic fridge-freezer<br />
/ Active anode (ProTech) & magnesium anode<br />
/ Titanium enamelled steel tank<br />
*Nuos Plus Wi-Fi 200D only<br />
**Nuos Plus Wi-Fi 250I only<br />
ENERGY RATING<br />
A+<br />
L or XL<br />
*Values obtained with outdoor air temperature of 7°C and relative humidity of<br />
87%, inlet water temperature of 10°C and temperature set at 55°C (as per the<br />
provisions in EN 16147 and CDC 103-15/C-2018). Ducted product Ø200 mm.<br />
**Values obtained from the average of the results as per the provisions in EN<br />
12102-2. Ducted product Ø200 mm.<br />
***Value that guarantees the correct operation and easy maintenance with<br />
non-ducted products. The correct operation of the product is nevertheless<br />
guaranteed up to a minimum height of 2,090m.<br />
****Values obtained with outdoor air temperature of 7°C and relative humidity<br />
of 87%, inlet water temperature of 10°C and temperature set at 55°C (as per<br />
the provisions of 2014/C 207/03 - transitional methods of measurement and<br />
calculation). Ducted product Ø200 mm.<br />
COP* 3,10 3,14<br />
Heating time* h:min 03:59 05:24<br />
Min/max air temperature °C -10/42 -10/42<br />
Max water temperature heat pump only mode/with HE °C 62/75 62/75<br />
Min temperature of storage tank room °C 1 1<br />
Nominal storage tank capacity l 200 245<br />
Sound power level** dB(A) 55 55<br />
Sound power level (silent mode) dB(A) 51 51<br />
Max operating pressure bar 6 6<br />
Voltage/max power consumption V/W 220-240/2500 220-240/2500<br />
Heating element power W 1500+1000 1500+1000<br />
Max electrical power consumption in heat pump mode W 900 900<br />
Electrical system protection grade IPX4 IPX4<br />
Standard air flow rate (automatic modulating control) m 3 /h 650 650<br />
Min volume of the installation room*** m 3 30 30<br />
Empty weight kg 90 115<br />
Insulation thickness mm 50 50<br />
Heat exchanger surface area m 2 - 0,65<br />
Heat dispersion (Pes)* W 21 23<br />
Available static pressure Pa 230 230<br />
Annual electricity consumption (average clima)**** kWh/year 790 1.299<br />
Seasonal efficiency (ηwh)**** % 130 129<br />
Mixed water at 40°C (V40)**** l 256 333<br />
F-GAS DATA<br />
Refrigerant type R-134a R-134a<br />
Refrigerant charge kg 1.3 1.3<br />
GWP 1430 1430<br />
CO2 equivalents t 1,86 1,86<br />
NUOS PLUS WI-FI 200D 250I<br />
Energy class A+ A+<br />
Tapping profile L XL<br />
CODE (including unvented kit) 3820027 3820028<br />
OUT IN OUT IN<br />
C<br />
H<br />
F<br />
B<br />
G<br />
A<br />
376 550 (200L) - 810 (250L)<br />
1737 (200L) - 1997 (250L)<br />
1074 113<br />
980<br />
371 290<br />
F<br />
B<br />
G<br />
A<br />
D<br />
E<br />
1220 (200L) - 1480 (250L)<br />
371<br />
A Inlet cold water ¾” pipe<br />
B Outlet hot water ¾” pipe<br />
C Condensate drainage connection<br />
D Auxiliary circuit ¾” inlet pipe (250I)<br />
E Auxiliary circuit ¾” outlet pipe (250I)<br />
F Sheath for upper probe (S3) (250I)<br />
G Recirculation ¾” pipe (250I)<br />
H Sheath for bottom probe (S2) (250I)<br />
I Display<br />
J Touch buttons<br />
204<br />
650<br />
680<br />
MODE<br />
I<br />
SET<br />
J<br />
MENU<br />
600<br />
14<br />
15
NUOS PLUS WI-FI ACCESSORIES<br />
Ducting ø 125 mm Code NUOS PLUS WI-FI<br />
Flexible grates with ø 186 mm springs, hole from ø 100 to 160 mm, 15 mm thickness 3208050 •<br />
Ducting ø 150 mm Code NUOS PLUS WI-FI<br />
AIR KIT WITH RIGID PIPE Ø 150 (2,5M)<br />
The kit consists of flexible grate with springs, two rigid pipes (1 and 1,5 m) and<br />
aconnector.<br />
AIR KIT WITH RIGID PIPE Ø 150 (2,5M)<br />
The kit consists of flexible grate with springs, two rigid pipes (1 and 1,5 m),<br />
a connector and an elbow.<br />
3208061 •<br />
3208062 •<br />
Pipe ø 150 1 m 3208063 •<br />
Pipe ø 150 1,5 m 3208064 •<br />
Pipe ø 150 0,1m 3208065 •<br />
Ducting ø 200 mm Code NUOS PLUS WI-FI<br />
45° elbow ø 200 3208076 •<br />
2 wall brackets for pipe ø 200 3208077 •<br />
Flexible grate with springs ø 165-200 3208078 •<br />
Silencer ø 200 3208085 •<br />
Installation accessories Code NUOS PLUS WI-FI<br />
Safety hydraulic group ¾” 877085 •<br />
Siphon 1” 877086 •<br />
Connection ø 150 3208066 •<br />
90° elbow ø 150 3208067 •<br />
2 wall brackets for pipe ø 150 3208068 •<br />
Flexible pipe ø 150 1 m 3208069 •<br />
Insulated Ducting ø 160 mm Code NUOS PLUS WI-FI<br />
INSULATED Ducting KIT<br />
Insulated Ducting kit Ø 160mm.<br />
Expanded polyethylene insulation. Consisting of:<br />
- 4 insulated pipes Ø 160mm 1m<br />
- 2 insulated wall pipes Ø 160mm 0.5m<br />
- 2 90° insulated elbow bends Ø 160mm<br />
- 4 joints Ø 160mm<br />
- 2 grids for insulated pipes Ø 160mm<br />
3078088 •<br />
Insulated pipe 1m Ø 160mm 3078090 •<br />
Insulated pipe 0,5m Ø 160mm 3078091 •<br />
Insulated pipe 0,5m Ø 160mm 3078089 •<br />
Insulated joint Ø 160 3078093 •<br />
Insulated 90 ° elbow bend Ø 160 3078092 •<br />
Grid for insulated pipes Ø 160 3078094 •<br />
Ducting ø 200 mm Code NUOS PLUS WI-FI<br />
AIR KIT WITH RIGID PIPE Ø 200<br />
The kit consists of flexible grate with springs, two<br />
rigid pipes (1 and 2 m) and a connector.<br />
3208071 •<br />
Pipe ø 200 1m 3208072 •<br />
Pipe ø 200 2m 3208073 •<br />
Connection ø 200 3208074 •<br />
90° elbow ø 200 3208075 •<br />
16 17
NUOS PLUS WI-FI<br />
MODES & CONNECTIVITY<br />
GREEN MODE<br />
I-MEMORY<br />
21:00<br />
7:00<br />
Green mode is active on the Nuos Plus Wi-Fi by<br />
default. This operating mode ensures that the<br />
only heating source is the heat pump itself. Nuos<br />
Plus Wi-Fi can achieve a maximum hot water<br />
temperature of 62ºC in Green mode, and this is<br />
the most energy efficient mode on the unit.<br />
I-Memory is a brand new mode which learns the<br />
user's water usage habits and automatically creates<br />
a pre-heating schedule. On week one, the unit is in<br />
a constant learning process, and during the second<br />
week, Nuos Plus Wi-Fi implements its findings to<br />
activate a completely tailored, intelligent heating<br />
schedule.<br />
17:00<br />
COMFORT MODE<br />
The Comfort mode can be activated to achieve<br />
faster reheat times. If a large amount of water<br />
is drawn from the unit while it is preheating, the<br />
heating element will kick in and replace or assist<br />
the heat pump to replenish the water as quickly<br />
as possible, maintaining maximum comfort levels<br />
at all times.<br />
PROGRAMMING<br />
The Programming mode on Nuos Plus Wi-Fi allows the user to create their own daily and weekly<br />
pre-heating schedule to maximise comfort. This, like all other modes can be set directly from the<br />
front panel on the unit or through the Aqua <strong>Ariston</strong> Net app.<br />
BOOST MODE<br />
AQUA ARISTON NET<br />
ARISTON NET<br />
In Boost mode, the Nuos Plus Wi-Fi will heat up as<br />
quickly as possible using the combined heat pump<br />
and heating element until the desired temperature<br />
is reached. This is a temporary function and, once<br />
pre-heating is achieved, the unit will return to its<br />
previously set mode.<br />
Nuos Plus Wi-Fi is fully compatible with the Aqua <strong>Ariston</strong> Net app. Connecting the Nuos to<br />
<strong>Ariston</strong>’s dedicated smartphone app is completely optional, but provides the ultimate control of<br />
your hot water system from the palm of your hand. Anything from simply raising the temperature<br />
to setting a weekly hot water schedule can be easily completed through the app, as well as indepth<br />
energy consumption reports to maximise the savings. The Nuos Plus Wi-Fi 250i model<br />
can also be connected to the <strong>Ariston</strong> Net app when used in conjunction with an <strong>Ariston</strong> system<br />
boiler and Sensys HD Net Control.<br />
18<br />
19
NIMBUS<br />
NET<br />
COMING<br />
SOON<br />
AIR SOURCE<br />
HEATING<br />
HEAT PUMPS<br />
Nimbus NET is the <strong>Ariston</strong> range of heat pumps for<br />
space heating and domestic hot water. With high energy<br />
performances up to A+++, Nimbus Net heat pumps use<br />
100% renewable energy sources. The range comprises<br />
split and monobloc models, which are easily managed<br />
via <strong>Ariston</strong> Sensys control or <strong>Ariston</strong> connectivity apps<br />
for guaranteed comfort in every season.<br />
20 21
STRIVING FOR EXCELLENCE<br />
Our goal is to ensure our customers’ satisfaction, understanding their needs and continually exceeding<br />
their expectations. Our focus on quality does not stop at the design and manufacturing of our products,<br />
it extends equally to the development of internal talent, the training of professionals and the relentless<br />
improvement of our business processes.<br />
<strong>Ariston</strong> implements the World Class Manufacturing (WCM) method in its plants to constantly improve<br />
manufacturing performance as well as ensuring product quality and maximum flexibility in meeting<br />
customers’ demands.<br />
“I recently had an <strong>Ariston</strong> boiler installed but the engineer from an<br />
independent installer wrongly connected it. <strong>Ariston</strong> very quickly sent<br />
an engineer and corrected the error. Great response.”<br />
“We’ve had an <strong>Ariston</strong> boiler for a while now and it has been faultless!<br />
The Wi-Fi control is fantastic and so simple to use. We’d give it more<br />
than 5 stars if we could!!”<br />
ARISTON SERVICES<br />
CUSTOMER CARE & QUALITY<br />
Our world-class manufacturing capacity, together with our specialist<br />
<strong>Ariston</strong> service team, offers our customers an optimal combination<br />
of comfort, energy efficiency and respect for the environment.<br />
MARKET-LEADING WARRANTIES<br />
<strong>Ariston</strong> is committed to quality and reliability by offering up to 12-year warranties on a selection of<br />
our products. Customers are able to register their warranties either online (www.aristonconnections.co.uk)<br />
or by phone.<br />
We firmly believe in the quality and<br />
longevity of our products. Our warranties<br />
reflect our belief in their reliability and<br />
efficiency. Customers purchasing one of our<br />
products can be reassured that not only are<br />
they highly efficient, but also built to last.<br />
RESEARCH & DEVELOPMENT<br />
The <strong>Ariston</strong> <strong>Thermo</strong> Group features 24 centres of competence for product research and development<br />
in 15 countries.<br />
We have placed sustainability and energy efficiency at the core of our operations where it leads<br />
the way for our "Road to 2022" initiative. By 2022, <strong>Ariston</strong> aims to avoid over 3 million tons of CO 2<br />
equivalent thanks to our most evolved technologies and generate 80% of revenue from highly efficient<br />
or renewable products. Our ability to combine energy efficiency, innovation and design will continue to<br />
shape the future of thermic comfort.<br />
24/7 CUSTOMER SERVICE<br />
Our specialist support and service provides a team of highly skilled experts on hand to offer advice and<br />
assistance, wherever you are, whenever you need it. Specialists in our product areas, there will always be<br />
a point of contact available to deal with anything from arranging a service, warranty issues or scheduling<br />
a visit from an engineer.<br />
The <strong>Ariston</strong> Technical Service Department is a team of highly skilled and motivated engineers who offer<br />
not only customer care to trained professionals but also technical advice.<br />
With the knowledge an <strong>Ariston</strong> expert can answer your call within 20 seconds, you can rest assured<br />
that you can count on us 24 hours a day, 7 days a week.<br />
CUSTOMER SERVICE<br />
T: 0333 240 8777<br />
E: customer.service.uk@aristonthermo.com<br />
22 23
<strong>Ariston</strong> <strong>Thermo</strong> Group disclaims all responsibility for possible printing or transcription mistakes of this brochure.<br />
Furthermore, it reserves the right to change, without notice, the information of the products contained herein.<br />
HOT WATER | HEATING | RENEWABLES<br />
Customer Service: customer.service.uk@aristonthermo.com | 0333 240 8777<br />
Sales: salesoffice@aristonthermo.com | 0333 240 6666<br />
ariston.com<br />
RENEWABLES BROCHURE/OCTOBER 2021/002