LSP1112_Annual Rpt0910Rev.indd - Clackamas Education Service ...

Technology Support
Overview
The Clackamas ESD Network and Information Services (NIS)
program provides many regional services that support the needs
of local schools, district offices, and Clackamas ESD. These
are broken into four primary service areas: Network Services,
Finance System, Student Information and Management System,
and Technical Repair
Services. Other service
areas are being
developed and/or
expanded.
Necessary personnel
to support these services
through application
programming,
customer support,
scheduled training sessions, user group meetings, network
operations, server administration, and technical repair are
provided by CESD.
Consulting services are provided to local school districts
in network capacity analysis, problem resolution, network
redesign, evaluating needs for technology, and how to use the
available services.
Resolution Services
Network Services
Network Services provides services listed below as well as
support for the following other services: Finance System, Student
System, and CESD Internal Services. These services are
used by ten districts and
CESD, representing over
58,000 students. Network
Services includes
internet access, network
design, firewall, network
monitoring, network security,
traffic shaping,
and web and spam filtering.
System Services
includes computer server administration and disaster recovery
of critical CESD computer systems.
Finance System
The Finance System includes Lawson Software applications and
is used by ten districts and CESD, representing over 58,000
students. The Lawson Software application is a comprehensive
financial management system.
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The Financial and Human Resources Suite includes general
ledger, project/activity accounting, budget and planning, asset
management, billing, accounts payable, accounts receivable,
personnel, employee benefits, payroll, and employee selfservice.
The Procurement Suite includes purchase orders, requisitions,
inventory control, and requisition self-service.
During the past three years, Lawson has implemented their
Business Intelligence Suite which includes Dashboards, Crystal
Enterprise Reporting, Web-based Portal, and Business Process
Flow.
Student Information and Management System
The Student Information and Management System includes eSIS
(electronic Student Information System) applications and is used
by eight out of ten districts and CESD, representing approximately
46,000 students. eSIS is an enterprise web-based educational
management solution providing support in managing student
information, complex
reporting, and datadriven
decision making.
The core eSIS
system is a complete
bundle containing
all the fundamentals
required for a student
information and
management system.
It includes a comprehensive
list of feature
rich modules including basic student demographics, admission/
registration and attendance, master timetable/scheduling, grade
reporting, transcripts, diploma management, incidents/discipline,
standardized testing, special education, and many others.
Technical Repair Services
This service provides for the repair and maintenance of
computers, peripherals, and audio-visual equipment for all public
schools in Clackamas County, as well as service for Clackamas
ESD programs. Labor is provided under resolution with parts
being charged at cost.
This service also provides the research and evaluation for
equipment that supports the teaching and learning process
within the schools.
Document Image/Storage System
This service includes the ability to capture and store documents
for archival. Paper documents associated with Lawson and eSIS
CESD Local Service Plan 2011-2012