Mobility News. November – December 2020

mobilitynews
The Publication For Disabled Motorists
What’s inside?
ELECTRIC CARS ON THE MOTABILITY SCHEME
• FAQs from the Motability Scheme regarding Coronavirus
• Don’t forget your MOT • Ecosport: latest addition to Ford’s small SUV range
• Five of the best accessible views • Driving with Cerebral Palsy
NOVEMBER / DECEMBER 2020

VOLVO SHREWSBURY
From £1,399 * advance payment
on the Motability scheme
THE VOLVO XC40 T3 FWD R-DESIGN MANUAL
STANDARD FEATURES INCLUDE
9” Touchscreen, Voice Activated Control, Satellite Navigation, High Performance
Sound Audio System, 18” Alloy Wheels, Keyless Start, Cruise Control, Rear Park
Assist and a range of connected features through the Volvo on Call app.
Other variants are also available on Motability.
COME AND SPEAK TO OUR MOTABILITY SPECIALISTS
TO FIND OUT MORE OR BOOK A TEST DRIVE
Volvo Cars Shrewsbury
Featherbed Lane, Harlescott, Shrewsbury, SY1 4PP
01743 454060 info@volvoshrewsbury.co.uk www.volvoshrewsbury.co.uk
Fuel consumption and CO2 figures for the MY21 Volvo XC40 T3 FWD Manual, in MPG (l/100km):
WLTP Combined 37.2 (7.6) - 40.4 (7.0). WLTP CO2 emissions 173 – 158g/km.
Figures shown are for comparability purposes; only compare fuel consumption and CO2 figures with other cars tested to the same technical procedures. These figures may not reflect real life
driving results, which will depend upon a number of factors including the accessories fitted (post-registration), variations in weather, driving styles and vehicle load.
*Advance Payment of £1,399 is for the MY21 Volvo XC40 T3 FWD Manual R-Design. Offer available on the Motability Contract Hire Scheme. To be eligible to join the Motability Scheme you
must be in receipt of the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate Mobility Component of Personal Independence Payment, War Pensioners’ Mobility
Supplement or the Armed Forces Independence Payment, which will be taken in lieu of the four-weekly rental for 36 months’ duration. 60,000 mileage allowance over three years; excess mileage
charges may apply. Offer available from 01/10/2020 to 31/12/2020 subject to availability at participating retailers. Offer not available with other promotions and may be subject to change.
For full terms and conditions, visit www.motability.co.uk. Motability Contract Hire Scheme is administered by Motability Operations Limited (Registered Company No. 1373876),
City Gate House, 22 Southwark Bridge Road, London SE1 9HB.
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mobilitynews
The Publication For Disabled Motorists
Highlights
06 FAQs from the Motability
Scheme regarding Coronavirus
20 Don’t forget your MOT
Views expressed by contributors
are not necessarily those of Smart
Fleet Media Limited.
Every effort is made to
ensure Mobility News’ contents
and information are accurate.
Information is published in good
faith, but no responsibility can be
accepted for loss or inconvenience
arising from error or omission.
Contributors must ensure that
all material submitted is not in
breach of copyright.
While every care will be taken
with material submitted, no
responsibility can be accepted for
loss or damage.
No part of this publication can
be reproduced without the written
permission of the Editor.
22 Electric Cars available on the
Motability Scheme
46 Five of the best
accessible views
34 Ecosport gets active: latest
addition to Ford’s small SUV range
48 Driving with Cerebral Palsy
Contact:
admin@mobilitytoday.co.uk
Published by:
Smart Fleet Media Limited,
Suite F111,
Fence House,
Fence Avenue,
Macclesfield,
Cheshire SK10 1LT
Tel: 01625 800625
Company Registration No 09843386
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Preparing for the colder weather
When venturing out on
your scooter or powered
wheelchair, you should plan
for whatever the weather may
bring. Read our top tips for
preparing for winter.
Stay Visible
The darker days mean
there’s more chance you’ll
be travelling outside daylight
hours. If you need to travel
once it’s dark, ensure you’re
as visible as possible. Many
of the larger scooters have
lights; if yours doesn’t, it
may be worth buying a highvisibility
jacket or vest so that
you’re more noticeable.
Protect the battery
The cold weather can affect
your scooter’s battery so
you should try to store your
product away from the
elements – ideally inside,
such as in a shed or garage.
If this isn’t possible, keep it
under cover. To help prevent
the battery from freezing,
you could even put a
blanket over it when you
store your scooter to keep it
insulated.
Check the forecast
Always check the weather
forecast before your travel.
Don’t forget, a weather-proof
storage cover was included in
your lease package for when
your product is not being
used. If it’s icy outside, try
to avoid any hills by taking
an alternative route, and stay
clear of rural roads or places
you know may be hazardous.
This may add more time to
your journey but it will be
worth it to stay safe. If you do
go on a longer journey than
normal, ensure your product is
fully charged – you could even
take your charger with you in
case you need to top up the
battery while you’re out.
In the event of snow,
it’s really best to avoid any
journeys that aren’t absolutely
necessary.
Motability Assist
If you do break down,
Motability Assist helpline
and recovery staff are trained
to handle your calls and are
available
24 hours a day, 365 days
a year. In the event of an
emergency, please contact
Motability Assist on 0800
953 5000.
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£1,249
£1,349
£1,499
£2,099
£1,849 £3,499 £3,499
Westerly BMW is proud to be associated with Motability. Choose from a wide range of
BMW models on the Motability Scheme, each with a high level of standard specification
including BMW Navigation, Digital radio and BMW Emergency Call, as well as offering
unique BMW driving dynamics and innovative driver assistance technologies.
For more information on the vehicles above or to book a test drive † contact a Motability
specialist at your nearest Westerly BMW.
Westerly BMW
Barnstaple, Bridgwater, Dorchester, Exeter and Yeovil
www.westerlybmw.co.uk
Fuel economy and CO2 results for the BMW Range: 24.6–45.6mpg (24.6–44.1 l/100km) Combined. CO2 emissions: 0–239g/km.
Figures are for comparison purposes and may not reflect real life driving results which depend on a number of factors including the accessories fitted (post registration), variations in weather, driving styles
and vehicle load. All figures were determined according to a new test (WLTP). The CO2 figures were translated back to the outgoing test (NEDC) and will be used to calculate vehicle tax on first registration.
Only compare fuel consumption and CO2 figures with other cars tested to the same technical procedure.
Prices are correct at time of going to print for orders placed and accepted between 01 July and 30 September 2020.Motability Scheme vehicles are leased to customers by Motability Operations Limited
(Registered Company No. 1373876), City Gate House, 22 Southwark Bridge Road, London, SE1 9HB. To qualify you must be in receipt of the Higher Rate Mobility Component of Disability Living Allowance
(DLA), the Enhanced Rate Mobility Component of Personal Independence Payment (PIP), the War Pensioners’ Mobility Supplement (WPMS) or the Armed Forces Independence Payment (AFIP) and
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applications must be made with participating BMW Retailers.Prices quoted are correct for applications made 1 September - 31st December 2020 and are subject to change and availability. E&OE.
†
Test drive subject to status and availability.

FAQs from the
Motability Scheme
regarding
Coronavirus
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As the COVID-19
situation changes
we understand that
customers have a number
of questions. We are
continuing to update
this page regularly to
ensure we cover the
most frequently asked
customer questions.
As of 5 November 2020
new national restrictions mean
that dealership showrooms
in England have had to close,
however service departments
can remain open. In Wales
dealerships are currently
closed until Monday 9
November. In Scotland and
Northern Ireland dealerships
currently remain open and
are operating in a COVIDsafe
environment, with social
distancing measures in place.
As this situation is changing
rapidly and local restrictions
apply, if you are due to visit
a dealership, please contact
them directly to check on the
current situation in your area.
The Scheme remains
open to support customers
during this time and it may be
possible for car handovers to
go ahead and new applications
to be placed, however this is
subject to local restrictions and
the ability of your dealership
to safely operate within these
restrictions.
Our Customer Services
team is currently dealing with
a high volume of calls, we
hope you find the answer to
your question here. If you do
need to call, we ask for your
support if you are unable to
get through to us as quickly as
usual.
I am due to collect my new
car after 5 November, am I
able to?
The Motability Scheme will
remain open and the handover
of new Scheme cars can
take place as long as your
dealership is able to safely do
this on their premises, which
could include their car park,
while complying with local
regulations. Please contact
your dealership directly to
understand how this might
affect the collection of your
new car. Please also note that
the dealership showroom and
all its facilities will be closed.
Am I able to place an
application for a Motability
Scheme car?
We can accept new
applications for the Motability
Scheme if your dealership is
able to place this application
on your behalf within the local
regulations. In England and
Wales where dealerships
are currently closed, your
dealer may be able to manage
your application without
your needing to be at the
dealership, however this
will be down to individual
dealerships and whether they
have the capacity to manage
your application within the
local regulations. In Scotland
and Northern Ireland where
dealerships currently remain
open you should contact the
dealer directly and make an
appointment.
I am an existing customer.
When can I place an
application for my next car?
If you are in the final three
months of your lease or have
had your lease extended due
to COVID-19 and you know
which car you would like to
place an application for, please
contact your dealership and
discuss whether they are able
to place an application for you
at this time.
For your peace of mind, and
to ensure we continue to offer
you worry-free motoring, if you
haven’t placed a new order,
or you don’t return your car
on the date your lease is due
to end, we will automatically
extend your lease for six
months, even if you have
already had a lease extension
due to the COVID situation.
You will also automatically
receive a Certificate of Motor
Insurance or a temporary cover
note from RSA Motability
(RSAM) covering this sixmonth
period. You can place a
new order, or return your car,
at any point during this sixmonth
lease extension.
Do I need to make an
appointment at my
dealership to place an
application?
Yes, social distancing
arrangements mean that all
dealerships are having to plan
more carefully. You will need
to make an appointment so
that they can dedicate enough
time to help you find the right
car and let you know how
COVID-19 is affecting their
services. You can find out more
about the measures dealers
have put in place in our ‘Social
distancing and dealership
visits‘ article.
Has COVID-19 affected car
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delivery times?
The length of time it takes
for your car to be delivered
could vary considerably due
to the disruption experienced
by car manufacturers during
this time. It is worth checking
with the dealership if the
car you are interested in is
in stock or whether it will
need to be ordered from the
manufacturer, which may well
mean a delay. There may well
be a comparable car from a
different manufacturer, so it is
worth considering this before
you place your order.
I am an existing customer,
but do not want to place
an order for my next car at
the moment, what are my
options?
Where possible, we strongly
recommend customers start
their search in the usual way
and place an order in the last
three months of their lease.
Social distancing and
disrupted supply chains from
manufacturers mean factories
are producing fewer cars than
usual which will result in a
shortfall of new car supply in
the near future. It’s possible
that deliveries of some new
cars will be delayed. Others
may simply not be available
for the foreseeable future. And
prices of other cars may, sadly,
have to rise and this is likely
to continue over the coming
months. For these reasons you
may want to consider choosing
and ordering your next car
now, rather than extending
your lease.
Despite the many
challenges our current price
list (until 31 December 2020)
includes around 530 cars with
an Advance Payment of less
than £500 – around 140 of
these cars have no Advance
Payment and a further 80 cars
are available for less than your
higher rate mobility allowance.
We do however understand
that with differing levels of
COVID-19 restrictions across
the UK, this continues to be
an uncertain time for some
customers. For your peace
of mind, and to ensure we
continue to offer you worryfree
motoring, if you haven’t
placed a new order, or you
don’t return your car on the
date your lease is due to end,
we will automatically extend
your lease for six months,
even if you have already had
a lease extension due to the
COVID situation. You will
also automatically receive a
Certificate of Motor Insurance
or a temporary cover note
from RSA Motability (RSAM)
covering this six-month period.
You can place a new order, or
return your car, at any point
during this six-month lease
extension
In certain circumstances
you may be able to extend
your lease for one or two
years. This might be the case if
you have specific adaptations
or if you have driven less than
15,000 miles at the end of
your three-year lease. If either
of these apply, please contact
our Customer Services team
on 0300 456 4566.
I had my lease extended by
six months due to the COVID
situation, when can I place a
new order?
If you had your lease extended
due to the COVID situation
you do not have to wait
until the end of your sixmonth
extension to place
an application if your dealer
is able to do this for you
whilst operating within local
regulations. Please contact
your dealership directly to
understand whether they are
able to place your application
for you at this time .
I’m thinking of applying for
a Grant from Motability, the
Charity, what do I do?
The Grants team at
Motability (the Charity) have
reopened their charitable
grants programme and are
accepting applications from all
beneficiaries. Their phone lines
are open between 10.00am
to 4.00pm, Monday to Friday.
Due to anticipated increased
demand, call waiting times
may be longer than usual. For
more information please visit
their website motability.org.uk/
grants.
I do not want to place a
renewal application at the
end of my lease, how do I
hand my car back?
If you do not want to place a
renewal application at the end
of your lease, please contact
your dealership to make an
appointment to return the
vehicle. If your dealership is
closed, or unable to accept
the vehicle, then contact us
on 0300 456 4566 so we can
discuss arrangements.
During your lease
I have a Motability Scheme
car; how can I get help if
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I’m in temporary financial
need owing to the COVID-19
situation?
Until 31 January 2021,
Motability Scheme customers
who are experiencing
temporary and exceptional
financial need in relation to
COVID-19 are able to access
an advance of the £600 Good
Condition Bonus (GCB) usually
paid at the end of a lease.
This GCB payment can be
brought forward to provide
support during the COVID-19
situation, ensuring that
customers in need have
access to money during a
period when they may need
it most. Please note that
customers who choose to
take this payment early would
not therefore receive a further
GCB at the end of contract – a
point when some customers
like to put this towards an
Advance Payment on their
new car.
As customers use their
mobility allowance for their
lease instalments, paid directly
from the Government, it is
not possible to reschedule
payments to be repaid later,
so this arrangement offers an
alternative route to flexibility
for customers.
To help us to deal with
requests from customers
needing exceptional help
as quickly and efficiently as
possible, please complete our
online form to request a call
back from a member of our
Customer Services team.
Alternatively you can call
us on 0300 020 5050, but
please bear with us, as we are
currently experiencing a high
volume of calls and you may
have to wait longer than usual.
Customers who have
already received a GCB for
their current car are not able
to take advantage of this
arrangement.
Customers who lease a
scooter or powered wheelchair
will be able to gain access to
their £100 End of Contract
Bonus in the same way.
With less traffic on the roads
as a result of the lockdown,
will I be eligible for a refund
from my Scheme insurance?
As lockdown led to fewer
drivers on the road in April
and May, the Scheme saw a
lower level of claims, enabling
it to share this saving with
customers. We made this
decision in consultation with
Motability, the Charity. As a
result, we sent an insurancebased
refund of £50 to all
customers.
There is no need for
customers to contact us
in connection with this,
the insurance refund was
automatically issued by cheque
during May and June. Please
be aware that there was no
option to receive this payment
by bank transfer.
My lease has been
automatically extended
for six months, what will
happen with my Good
Condition Bonus?
The Good Condition Bonus
(GCB) will be paid when you
hand back your car to the
dealer. If you are in line to
receive the bonus, there is
no need to contact us – we
will automatically send you a
cheque within 28 days of the
car being returned.
Up until 31 October 2020,
where customers have had
leases automatically extended,
we were paying the GCB on
the original lease end date.
If you go into a further lease
extension and the GCB has
already been paid, you will not
receive this payment again.
If, due to the COVID-19
situation, you request an early
payment of your GCB during
the lease, you will not be
entitled to this payment again.
My usual driver is not able to
drive me at the moment, can
I add a new driver?
Your lease includes insurance
for up to three named drivers,
these can be family, friends
or carers. If you need to add
a new driver, please call RSA
Motability (RSAM) on 0300
037 3737. The driver you wish
to add will need to be with
you when you call, so RSAM
can check their details and
add them to the insurance
straight away.
Are your partner services
open to help if I need them?
The RAC are on hand to help
if you have a breakdown and
need emergency help. Please
call 0800 73 111 73
Our insurance partner RSA
Motability can help with any
insurance queries. Please call
0300 037 3737
Most Kwik Fit centres are
open, they also offer a mobile
service. Call the Tyreline on
0330 123 1531 or to book a
mobile appointment call 0330
123 1533. Social distancing
measures are in place at Kwik
Fit centres, if you are planning
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RIVERSIDE MOTOR GROUP
From £1,399 * advance payment
on the Motability scheme
THE VOLVO XC40 T3 FWD R-DESIGN MANUAL
STANDARD FEATURES INCLUDE
9” Touchscreen, Voice Activated Control, Satellite Navigation, High Performance
Sound Audio System, 18” Alloy Wheels, Keyless Start, Cruise Control, Rear Park
Assist and a range of connected features through the Volvo on Call app.
Other variants are also available on Motability.
WE ARE CLOSED FOR PHYSICAL CUSTOMER VISITS
BUT OUR SALES TEAMS ARE FULLY SET UP TO ASSIST
YOU ONLINE AND OVER THE PHONE
iverside
M OTO R G R O U P
Riverside House,
Wheatley Hall Road,
DONCASTER DN2 4NL
01302 327 108
Priory Park,
Saxon Way, Hessle,
HULL HU13 9PB
01482 629 900
267 Barnsley Road,
Sandal,
WAKEFIELD WF2 6AH
01924 925 300
Fuel consumption and CO2 figures for the MY21 Volvo XC40 T3 FWD Manual, in MPG (l/100km): WLTP Combined 37.2 (7.6)
Figures shown are for comparability purposes; only compare fuel consumption and CO2 figures with other cars tested to the same technical procedures. These figures may not reflect real life driving results, whic
*Advance Payment of £1,399 is for the MY21 Volvo XC40 T3 FWD Manual R-Design. Offer available on the Motability Contract Hire Scheme. To be eligible to join the Motability Scheme you m
Supplement or the Armed Forces Independence Payment, which will be taken in lieu of the four-weekly rental for 36 months’ duration. 60,000 mileage allowance over three years; excess milea
For full terms and conditions, visit www.motability.co.uk. Motability Contract Hire Scheme is administered by Motability Operations Limited (Registered Company No. 1373876), City Gate House, 22 Southwark
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- 40.4 (7.0). WLTP CO2 emissions 173 – 158g/km.
h will depend upon a number of factors including the accessories fitted (post-registration), variations in weather, driving styles and vehicle load.
ust be in receipt of the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate Mobility Component of Personal Independence Payment, War Pensioners’ Mobility
ge charges may apply. Offer available from 01/10/2020 to 31/12/2020 subject to availability at participating retailers. Offer not available with other promotions and may be subject to change.
Bridge Road, London SE1 9HB.
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to visit a centre please call the
Tyreline in advance to make an
appointment.
The MOT is due on my car,
what should I do?
The Government announced
an automatic six-month
extension to any MOTs due
to expire between 30 March
and 31 July 2020. If your MOT
had a six-month extension
applied (ie. It was originally due
between 30 March and 31 July
2020) you will be notified by
your dealer when this will now
be due. You can also check
when your MOT is due at gov.
uk/check-mot-history. You can
contact your dealer to arrange
the MOT at any point during
your extension, and we would
recommend you do this as
soon as possible as demand
for MOT tests is likely to be
higher than usual for the next
few months. You can also
contact Kwik Fit and make an
appointment at one of their
centres.
Any MOTs due from 1
August 2020 must be
completed as normal so please
contact your dealer to book
this in. Dealers are operating
with social distancing
measures in place so it could
take longer to complete the
MOT than usual, it’s worth
contacting your dealer earlier
than usual to ensure they have
an appointment available for
you. If your dealer is not able
to carry out the MOT you can
contact Kwik Fit and make an
appointment at one of their
centres.
If your MOT has expired, it
can legally only be driven to a
pre-booked MOT appointment.
You will need to arrange this
with your dealer, or with Kwik
Fit at one of their centres.
If you are self-isolating you
should book the MOT for after
the period of self-isolation is
over, or ask a named driver to
take the vehicle to be tested.
Please note, if you are due
to hand back your car, the MOT
will need to be completed
before your lease ends.
My service is due or my
car requires repairs, what
happens now?
Your dealership will be in
touch to arrange to carry out
any outstanding services and
non-essential maintenance,
although please bear with
them as this could take longer
than usual as they work to
catch up, whilst operating
with social distancing measure
in place.
I am in a hire car at the
moment, how do I collect
my Scheme car?
You will need to remain in the
hire car that has been provided
for you until the dealer has
been able to complete the
repair work required on your
Scheme car. We hope to
reunite you with your Scheme
car as soon as possible, but
please be aware that repairs
are likely to take longer than
normal due to social distancing
measures at dealerships and
availability of parts.
What do I do if the customer
unfortunately passes away
during this time?
Should a customer die during
their lease, a family member
should contact us as soon as
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possible. The quickest and
easiest way to do this is by
filling out our Notification of a
customer passing away form,
alternatively you can phone
us on 0300 456 4566, please
bear with us as we are taking
longer than usual to answer
calls. We will then advise you
of the next steps you need
to take which usually means
that we will arrange for the car
to be collected within a few
weeks, however at this time
it may take longer for us to
process this request.
I was due to be reassessed
for my allowance but the
DWP have suspended my
assessment for 3 months;
can I stay in my current
vehicle?
If your lease is due to end
before your reassessment,
please contact us on 0300
456 4566 so we can apply
a lease extension for you.
The Department for Work
and Pensions (DWP) have
confirmed that they will
continue to pay allowances
where they have had to delay
assessments.
I am abroad with my
Motability Scheme vehicle
but I cannot get back due
to the Coronavirus, what
can I do?
If your lease is due to
expire we will apply a lease
extension, however if you are
unable to return to the UK,
please contact us on 0300
456 4566.
Am I still able to request
a copy of my vehicle
registration certificate (V5c)?
We are now able to send a
copy of your V5c registration
certificate, however it might
take slightly longer than usual
for you to receive this due to
a backlog of requests owing
to the COVID-19 situation. You
can request a copy of your V5c
using our online form.
Can I add a personalised
number plate to my vehicle?
We are now able to add a
personalised number plates
to your Scheme car, however
this might take longer to
complete that usual due to a
backlog of requests. We also
rely on a number of partner
organisations whose service
has been impacted by the
COVID-19 situation.
Wheelchair Accessible
Vehicle (WAV) customers
As applications and handovers
of WAVs are completed at a
customer’s home, you should
contact your WAV supplier
to understand how they are
operating within the relevant
local regulations that apply.
I am coming to the end of
my lease; when can I apply
for a new vehicle?
If you lease a WAV through
the Scheme and are within
the last three months of your
lease, you should contact a
WAV supplier to discuss your
requirements for your next
WAV and whether they are
able to place an application for
you at this time.
For your peace of mind, and
to ensure we continue to offer
you worry-free motoring, if you
haven’t placed a new order,
or you don’t return your WAV
on the date your lease is due
to end, we will automatically
extend your lease for six
months, even if you have
already had a lease extension
due to the COVID situation.
You will also automatically
receive a Certificate of Motor
Insurance or a temporary cover
note from RSA Motability
(RSAM) covering this sixmonth
period. You can place a
new order, or return your car,
at any point during this sixmonth
lease extension.
I had my WAV lease
extended during lockdown,
when can I order my next
vehicle?
Customers leasing a WAV
who had their lease extended
during lockdown, can now if
they wish, contact their WAV
supplier to discuss ordering
their next vehicle.
I do not want to apply for my
new WAV at the moment,
what are my options?
Where possible, we strongly
recommend customers start
their search in the usual way
and place an order in the last
three months of the lease.
We do however understand
that with differing levels of
COVID-19 restrictions across
the UK, this continues to be
an uncertain time for some
customers. For your peace
of mind, and to ensure we
continue to offer you worryfree
motoring, if you don’t
place a new order, or you
don’t return your WAV on the
date your lease is due to end,
we will automatically extend
your lease for six months,
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The Motability scheme is a scheme designed to help disabled people stay mobile by exchanging their weekly allowance to lease a car.
If you receive one of the following mobility allowances you could be eligible to get a brand new Kia every 3 years:
• Higher Rate Mobility Component of Disability Living Allowance (HRMC DLA)
• Enhanced Rate of the Mobility Component of Personal Independence Payment (ERMC PIP)
• War Pensioners’ Mobility Supplement (WPMS)
• Armed Forces Independence Payment (AFIP)
Kia’s All-Inclusive Motability Package includes insurance, breakdown and servicing cover, adaptions and annual road tax meaning you can drive
worry free for 3 years. You can even nominate up to two drivers on your lease, so you don’t even need to drive to be eligible. Many of our
Motability vehicles are available with NIL advance and provide our customers with worry-free driving. The range of Kia cars we have available on
Motability ensures that you find something that best meets your requirements. Whether you’re looking for a small and practical vehicle such as the
Picanto or something a bit bigger like the Sportage, we’re sure to have something suitable for you. Our fully trained Motability specialists have full
knowledge of the terms of the scheme and will be happy to help with any requirements you might have.
ABOUT OUR MOTABILITY SCHEME
As a leading provider of Motability vehicles, Stockton Kia can meet your
individual motoring requirements. If you receive the Disabled Living Allowance
or Personal Independence Payment you could be entitled to a Stockton Kia
Motability vehicle. Choose from one of the latest Kia range from Nil Advance
Payment and enjoy technology including Bluetooth connectivity, parking
sensors and DAB radio.
Kia Picanto
MOTABILITY MODEL OFFERS
Kia Rio
Kia Stonic
How Does The Scheme Work?
The Motability scheme allows eligible people to exchange their Government
funded Motability allowance to receive a vehicle on a three year lease with
some at Stockton Kia available with nil advance payment. At the end of
the three years you simply return the vehicle and choose another from our
brilliant range.
Kia Niro
Self-Charging Hybrid
Kia Niro
Plug-In Hybrid
Kia Sportage
What Is Included With My Vehicle?
Every Motability vehicle from Stockton Kia comes with the following included
for the life of your vehicle:
• Insurance for two named drivers
• Breakdown assistance
• Servicing, maintenance
• Adaptations - many at no extra cost
• 60,000 mileage allowance over 3 years
• No need to worry about your car tax
Kia Ceed
Kia XCeed
Kia Ceed SW
Kia XCeed PHEV
Kia ProCeed
Kia Soul EV
mobilitynews
15
Concorde Way, Stockton-on-Tees TS18 3BP
01642 632299 stocktonkia.co.uk

even if you have already had
a lease extension due to the
COVID situation. You will
also automatically receive a
Certificate of Motor Insurance
or a temporary cover note
from RSA Motability (RSAM)
covering this six-month period.
You can place a new order, or
return your WAV, at any point
during this six-month lease
extension.
Alternatively, in certain
circumstances you may decide
that you’d like to extend your
lease for longer, such as
another one or two years. This
might be the case if you have
specific adaptations on your
WAV, or if you have driven less
than 25,000 miles at the end
of your five-year lease. If either
of these apply, please contact
our Customer Services team
on 0300 456 4566.
I do not want another
vehicle on the Scheme, how
do I arrange to return the
WAV at the end of my lease?
If you are intending on leaving
the Motability Scheme at
the end of your lease, please
contact your WAV supplier to
make arrangements for the
vehicle to be returned. If your
WAV supplier is closed, or
unable to accept the vehicle,
then contact us on 0300
456 4566 so we can discuss
arrangements.
Scooter and powered
wheelchair customers
Where applications and
handovers of scooters and
powered wheelchairs are
completed at a customer’s
home, you should contact your
supplier to understand how
they are operating within the
relevant local regulations that
apply.
I am coming to the end of
my lease; when can I apply
for a new product?
If you are within the last three
months of your lease, please
contact your dealer to discuss
whether they are able to place
an application for your next
product. It is worth checking
with the dealer if the product
you are interested in is in stock
or whether it will need to be
ordered from the manufacturer
as this may have a significant
impact on delivery times. Bear
in mind that similar products
from alternative manufacturers
may have different delivery
times.
For your peace of mind,
and to ensure we continue to
offer you worry-free mobility,
if you haven’t placed a new
order, or you don’t return
your product on the date your
lease is due to end, we will
automatically extend your
lease and your insurance
cover for six months, even if
you have already had a lease
extension due to the COVID
situation. You can place a new
order, or return your product, at
any point during this six-month
lease extension.
I had my scooter or powered
wheelchair lease extended
during lockdown, when can I
order my next vehicle?
Customers who had their
lease extended during
lockdown, can now if they
wish, contact their scooter or
powered wheelchair dealer
to discuss ordering their next
product.
I do not want to lease
another scooter or powered
wheelchair on the Scheme,
how do I arrange to return
the product at the end of my
lease?
If you plan to leave the
Scheme at the end of
your lease, please contact
your dealership to make
arrangements for the
product to be returned. If
your dealership is closed, or
unable to collect the product,
then contact us on 0300
456 4566 so we can discuss
arrangements.
What about servicing and
repairs for my scooter or
powered wheelchair?
Your dealership start will be
in touch to carry out any nonessential
service, maintenance
and repair work. Although
please bear with them as this
could take longer than usual
as they work to catch up,
whilst operating with social
distancing measures in place.
One Big Day and
The Big Event
Due to the global pandemic,
we had to make the difficult
decision to cancel the One Big
Day physical event programme
for 2020.
As always, the safety of all
event visitors is our number
one priority. With social
distancing measures remaining
with us for the foreseeable
future, we believe cancelling
the events for 2020 is the right
thing to do.
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16

THE MINI 5-DOOR HATCH.
AVAILABLE FROM £0 ADVANCE PAYMENT
The original style icon – reimagined for exploring with your friends in tow. Relax inside a
spacious cabin that comfortably seats five with plenty of leg room. The MINI 5-Door Hatch
uses its extra 16 centimetres wisely to offer a bigger boot space too – up to 941 litres, in fact.
Currently the MINI Clubman, Countryman, Convertible, 3-Door and 5-Door Hatch models are
all available through the Motability scheme.
For more information contact your nearest Westerly MINI, we have centres in Barnstaple,
Bridgwater, Dorchester, Exeter and Yeovil. Alternatively visit www.westerlymini.co.uk
Official Fuel Economy Figures for the new MINI 5-Door Hatch Range: Combined 39.8-48.7 mpg (7.1-5.8 l/100km). CO2 Emissions 142-112 g/km.
Figures are for comparison purposes and may not reflect real life driving results which depend on a number of factors including the starting charge of the battery, accessories fitted (post registration), variations in
weather, driving styles and vehicle load. For plug-in hybrid vehicles they were obtained using a combination of battery power and fuel, for battery electric vehicles after the battery had been fully charged. Plug-in hybrid
and battery electric vehicles require mains electricity for charging. **All figures were determined according to a new test (WLTP). The CO2 figures were translated back to the outgoing test (NEDC) and will be used to
calculate vehicle tax on first registration. Only compare fuel consumption, CO2 and electric range figures with other cars tested to the same technical procedure. consumption, CO2 and electric range figures with other
cars tested to the same technical procedure.
Westerly MINI is a credit broker and not a leander.
†The MINI range available on the Motability Contract Hire Car Scheme starts from £0 Advance Payment for the MINI 5-Door Hatch. Prices are correct at time of deployment for orders placed and accepted between
1st September 2020 – 31st December 2020
. All models on the Motability Contract Hire Scheme include optional metallic paint at no extra cost. Models featured may include options at an additional cost. The facilities offered
are for the hire (bailment) of goods. The Motability Contract Hire Scheme is administered by Motability Operations Limited (Registered Company No.1373876), City Gate House, 22 Southwark Bridge Road, London SE1 9HB.
To qualify you must be in receipt of either the Higher Rate Mobility Component of Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment (PIP), the War Pensioners’
Mobility Supplement (WPMS) or the Armed Forces Independence Payment (AFIP), which will be taken in lieu of the four-weekly rental. Terms and conditions apply and are available on request.
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17

Volvo Cars starts production of
fully electric XC40 Recharge P8
The XC40 Recharge Pure
Electric P8 is the first of several
fully electric Volvos to come,
and today’s production start
represents a significant step
towards Volvo Cars’ ambition
to reduce its CO2 footprint per
car by 40 per cent by 2025.
That same year, it expects 50
per cent of its global sales to
consist of fully electric cars,
with the rest hybrids.
Customer demand for
the XC40 Recharge P8 has
been strong and, while order
books remain open, every
car scheduled to be built this
calendar year has already
been sold. The first cars are
scheduled to be delivered to
customers in Europe later this
month.
The start of customer car
production follows a period of
preparation in which the Ghent
plant has built a limited number
of pre-production cars. This
process, standard procedure
for every new model, aims to
optimise the production flow
and ensure top-notch quality
of every car built. All relevant
production staff have also
received extensive training on
safely building electric cars.
As a fully electric version
of the best-selling XC40 SUV,
the first Volvo to win the
prestigious European Car
of the Year award, the XC40
Recharge P8 is based on the
Compact Modular Architecture
(CMA), an advanced vehicle
platform co-developed within
the Geely Group.
The all-wheel-drive XC40
Recharge P8 offers a projected
range of more than 249 miles
(400km) (WLTP, Worldwide
Harmonised Light Vehicles
Test Procedure) on a single
charge and output of 408hp.
The battery can charge to
80 per cent of its capacity in
approximately 40 minutes on a
fast-charger system.
The new, Android-powered
infotainment system offers
customers unprecedented
personalisation, improved
levels of intuitiveness and
embedded Google technology
and services, such as the
Google Assistant, Google
Maps and the Google Play
Store. The XC40 Recharge P8
also receives larger software
and operating system updates
over the air.
While building on the
excellent safety standards
of the original XC40, Volvo
Cars’ safety engineers have
completely redesigned and
reinforced the frontal structure
to address the absence of
an engine, meet Volvo’s high
safety requirements and help
keep people as safe as in any
other Volvo.
The battery pack is
protected by a safety cage
embedded in the middle of
the car’s body structure. Its
placement in the floor of the
car also lowers the car’s centre
of gravity, for better protection
against roll-overs.
Inside, an innovative
approach to all-round
functionality gives drivers
plenty of storage space, for
example in the doors, under
the seats and in the luggage
compartment. Because it has
no internal combustion engine,
the car gives drivers even more
storage space via a so-called
‘frunk’ under the bonnet.
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mobilitynews
19

Don’t forget your MOT
The Government announced a six-month
extension for MOTs due between 30 March
and 31 July 2020 to help keep motorists mobile
during the Coronavirus pandemic. The first of
these extended MOTs will be due from 30
September 2020
It is likely that MOT centres will be very busy
in the forthcoming months because vehicles that
were given an extension and those that would
normally be due their MOT will both need to be
tested. As such, the Driver and Vehicle Standards
Agency (DVSA) are encouraging motorists to
bring their MOT forward if it’s due in September,
October or November 2020, to help beat the
expected rush for tests.
Don’t forget that for Motability Scheme
customers the cost of your vehicle’s MOT
is included as part of your worry-free lease
package. So, if your MOT is fast approaching
why not beat the rush and book it in now?
Contact your dealer who will be able to book
your vehicle in for an appointment.
When is your MOT
test due?
In most parts of the UK, vehicles over three
years old need to be tested each year.
• Your managing dealer should contact you to
book your MOT test towards the end of your
lease, but if this has not happened, please
contact your dealer as soon as possible.
• If your MOT was extended your dealer will
contact you when this is due, but you don’t
need to wait and can contact your dealer to get
this booked in sooner, ahead of the expected
increase in demand from 1 October 2020.
• If your car is on a standard three-year lease, it
will need an MOT test certificate before you
can hand it back, approximately two months
before the end of your lease
• If you are interested in lease extending your
vehicle, you will still need an MOT completed
within the last two months of your original end
date
• If you have a Wheelchair Accessible Vehicle
(WAV) where the lease is longer than three
years, you will need an MOT test when it is
three years old. Following this, your WAV will
require an MOT test every 12 months as part
of your regular vehicle service
• Vehicles in Northern Ireland do not require an
MOT test until they are four years old
• Vehicles registered in the Isle of Man do not
need an MOT test at all.
Please inform your dealer if you are
concerned about anything regarding your
vehicle. Once the MOT test is completed, your
dealer will keep the certificate.
If you’re unsure as to whether your MOT is
due then you can check if your vehicle is taxed
on the Government’s website, please click here
to check, please note that if your MOT was
extended then you can book one in as soon as
you like in order to beat the rush.
What if I’m self-isolating?
If you are self-isolating you should book the MOT
for after the period of self-isolation is over or ask
a named driver to take the vehicle to be tested.
Please click here to view more information on
named drivers.
The Government’s website has useful, upto-date
information on getting an MOT while
shielding, or self-isolating, please click here to
see more.
Please note, if you are due to hand back your
car, the MOT will need to be completed before
your lease ends.
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20

Did you know if you were lease
extended during lockdown you can
order your next car now?
You might be aware that we’ve
been automatically extending
some leases for six months’
due to the COVID-19 situation.
But did you know that if your
lease was extended, you are
free to order a new car at any
point during the extension? You
don’t have to wait, and in fact,
due to the current pressures
in the motoring industry we
recommend you start your
search now.
Social distancing and
disrupted supply chains for
manufacturers mean factories
are producing fewer cars than
usual and this could mean a
shortage of some makes and
models in the near future. It’s
possible that deliveries of some
new cars may be delayed,
others may simply not be
available for the foreseeable
future. And prices of other cars
may, sadly, have to rise and this
is likely to continue over the
coming months.
Despite the many
challenges, our current price list
(valid until 30 September 2020)
still includes 500 cars with an
Advance Payment of less than
£500, around 300 cars with no
Advance Payment and a further
100 cars available for less
than your higher rate mobility
allowance.
We are working hard with
manufacturers to keep prices
as low as possible from 1
October 2020, but given the
pressures, this is likely to be
challenging. However our price
guarantee means that the
Advance Payment of the car on
the date you place your order is
the price you will pay, even if it
changes while you are waiting
for the delivery of your car.
Visiting a dealership
We understand that you
may have some questions
or concerns about visiting
a dealership and placing an
order at this time, but please
be reassured that our dealers
will do all they can to create a
COVID-19 safe environment
for you.
To ensure dealerships
can comply with social
distancing, you must make
an appointment to see the
Motability Scheme specialist so
that they can dedicate enough
time to help you find the right
car. Appointments are likely to
be limited so please contact
your dealership as soon as
possible to arrange a suitable
date and time.
Test drives are available
and are still the best way to
make sure the car is right for
you. Your dealer will be able to
explain the safety measures
they have put in place to
make test drives possible
when you are arranging your
appointment. You can also
watch our video which shows
what you can expect when
visiting a dealership during
COVID-19.
The global new car market
is challenging, and is likely
to remain so in the near
future as car manufacturers
factories slowly get back up
to speed. Rest assured, we
are doing everything possible,
working with manufacturers
to minimise delays whilst
continuing to provide a wide
choice of affordable cars.
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21

Electric
cars
available on the
Motability Scheme
Fully electric cars are quickly growing in popularity. Motorists are becoming increasingly drawn to
the appeal of zero emissions, punchy electric performance, lengthy driving ranges and the sheer
convenience of home charging – which means they need never visit a filling station ever again!
Car manufacturers are responding with an ever-growing range of fully electric cars, of all
shapes and sizes. It has never been a better time to make the switch: if you are thinking of going
electric for your next Motability Scheme car, here are five models that might tick all the boxes.
The future of motoring is electric, and these cars show what an exciting future is in store.
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22

Smart Forfour EQ
Passion 17kWh
The Smart Forfour is an ultra-compact
car that still manages to squeeze in four
seats and five doors. It is ingeniously well
designed, proven by crash tests that show
it protects as well as a large Mercedes-Benz
saloon in an accident. It has now been given
a new lease of life since the range switched
to all-electric power, branded EQ.
The Smart range has always been popular
amongst city dwellers. While the original
Smart Fortwo is limited by just two doors
and two seats, the Forfour is an ideal
compromise for many – it even has a
similarly tight turning circle that’s on a
par with that of a London black cab! The
high quality interior is robust and benefits
from controls shared with parent company
Mercedes-Benz. Like all electric cars, it is
also near-silent inside, while an automatic
gearbox is also standard. On paper, the car’s
87-mile electric drive range sounds small,
but given the urban use of most Smart
owners, it’s more than sufficient. The 17kWh
battery charges to full capacity quickly, too.
Ren au lt Zoe
The Renault Zoe is currently the most popular
electric car of all throughout Europe. This
version has only just been launched, so
benefits from crisp, modern design and a
smart, contemporary interior. See it as the
all-electric alternative to a Renault Clio – with a
similarly chic style and ambience.
The Renault Zoe is an extremely well-rounded
supermini-sized car, that just happens to be
all-electric. The interior is roomy, with highset
seats giving a good view out. It is well
equipped and elegantly designed. And the
338-litre boot is extremely commodious, for
further proof of the no-compromise design.
The Zoe is compatible with speedy public
rapid chargers and the onboard displays help
drivers get the most from the range. It’s easy
to see why the Zoe has emerged as Europe’s
favourite electric car in 2020.

Nissan Leaf Tekna
40kWh
The Nissan Leaf was one of the first
mainstream electric cars on sale. Now in
second generation guise, everything the
company learnt from the first one has gone
into making this sharp-edged version better
than ever. It’s even built here in Britain, for
added patriotic kudos.
The Leaf is a family-sized five-door, with five
seats and a commodious 435-litre boot. It
is a no-compromise car, easily able to take
on the challenges of family life with room to
spare. It is well equipped too, with plenty of
gadgets and a comprehensive touchscreen
sat nav system (which, like all electric cars,
shows you the location of compatible nearby
public charging points). The range of this
more accessible version with the 40kWh
battery is 168 miles, which most will find
perfectly sufficient. There are versions with
longer ranges (called Leaf e+), but they
cost more, and many people find they don’t
actually need the extra range. The Leaf is
ready to use public rapid chargers too, which
top the battery up from 20% to 80% in just
60 minutes.
Bmw i3 42kwh
The BMW i3 is a compact car like no other.
Ultra-futuristic in design and layout, it is
genuinely an electric car from the future
that you can buy today. The interior is as
modernistic as it is outside and, with a 192-
mile range from the 42kWh battery, it has
more than enough driving range for everyday
use. The i3 is a fantastic car to drive. The sporty
BMW DNA is evident, with fun cornering and
a surprising turn of speed. But it’s also a supercompact
car, with a high seating position, that
makes it a dream to drive in the city. It doesn’t
take long to discover what a cleverly conceived
car it is. BMW’s premium image bears out in
the high-quality interior, which has a lounge-like
feel quite unlike most other cars. The extra rearhinged
doors open up a four-seat cabin despite
its overall length of less than four metres,
while the boot is a decent 260 litres too – not
much smaller than a supermini such as the
Ford Fiesta.

Honda e Adance 36kwh
The Honda e is an adorable compact electric
car that’s extremely stylish and cute. It has a
clean look that blends modern and retro, and
is guaranteed to turn heads out on the road
– people will be convinced you’re driving
a forward-looking concept car fresh from
a motor show turntable. It feels similarly
futuristic inside, too.
The little Honda e has been designed first
and foremost for the city. It is easy to park,
has an extremely tight turning circle, and its
electric motor is very responsive for when
the traffic lights turn green. The 136-mile
range will also prove more than adequate
for everyday urban driving. The Honda e has
an amazing interior dominated by colour
display screens that stetch the full width of
the dashboard. Door mirrors are replaced
by twin rear-view monitors, the instruments
are electronic and, on the central screen,
owners can plug in games consoles or
watch videos while they wait at charging
points. Honda has even installed a ‘fish tank’
screensaver which, we promise, cannot be
found on any other car.
Electric
cars
available on the
Motability Scheme

UK line up confirmed
for revised Kia Picanto
and Rio
Kia is cutting a dash this
autumn, with updates to
its small car collection. On
sale from today, the Picanto
and Rio both adopt a series
of changes to the interior
and exterior. Key highlights
include the introduction
of a new Automated
Manual Transmission and
‘Smartstream’ powertrains
on the Picanto and a 48-volt
mild hybrid ‘Eco-Dynamics+’
drivetrain for the Rio.
That’s alongside engine
enhancements, revisions to
the model line-up, upgrades
to technology, the addition
of extra equipment and the
latest safety systems.
Picanto: More distinctive
with ‘class-above’
technology
The smallest model
in Kia’s line-up has been
substantially upgraded with a
new range of safety systems
and telematics technologies
that you’ll normally see on
more expensive models. The
revised Picanto features lower
CO2 emissions from its new
‘Smartstream’ powerplants
and adopts bold styling
updates, both inside and out.
The upgraded Picanto
brings with it a suite of
advanced safety technology
from Kia’s larger cars,
making it among the safest
cars in its class. It also
offers Kia’s new ‘Phase II’
UVO Connect telematics
technologies, enhancing
vehicle connectivity, with
a new 8-inch touchscreen
display now offered on grade
‘3’ models and above.
The ‘face’ of both the
‘GT-Line’ and ‘X-Line’
Picanto models has been
revised to give each car a
more purposeful design.
This starts with the ‘tigernose’
grille, which features
a new textured surround
and open-link appearance.
The chrome-effect surround
forms a sweeping shape
which extends into the lower
part of the headlights, and
gives the car a wider, more
planted appearance. Each side
of the ‘tiger-nose’ features
a red highlight on ‘GT-Line’
models, or more technical
black trim on ‘X-Line’ models
to resemble air intakes.
Both versions of the car
now feature redesigned
headlights and four-bulb LED
daytime running lights. At the
rear, the car also features a
new LED rear combination
lamp design and a slimmer
fog light design, creating a
more recognisable rear light
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26

signature at the same time.
Each of the ‘GT-Line’
and ‘X-Line’ models feature
refreshed front and rear
bumper designs with sharper
creases in the bodywork
for a more contemporary
appearance. The changes
create a more rugged, robustlooking
design for ‘X-Line’
models and, for ‘GT-Line’
models, an appearance which
visually links the car to higherperformance
‘GT’ models in
Kia’s model range. A larger,
wider air intake in the lower
bumper is accented by the
‘GT-Line’ body-coloured
bumpers with gloss black
highlights, and jewel-like
fog lamps. ‘X-Line’ models
echo the appearance of SUV
protective skid plates, with
metal-effect trim bearing the
‘X-Line’ logo, and a gloss black
surround which extends from
the front grille into the wheel
arch surrounds at the side of
the car.
The upgraded Picanto
offers a choice of eight vibrant
paint finishes, designed to
make the car stand out. A
new alloy wheel design for
grade ‘2’ strengthens the
Picanto’s sporty character, and
is a 16-spoke, 14-inch design.
The Picanto features
a larger 8-inch ‘floating’
touchscreen navigation
system, replacing the earlier
7-inch system. It also features
Bluetooth multi-connection,
enabling users to pair up to
two mobile devices at the
same time – one for handsfree
phone and media use,
the other for media use only.
The system features Apple
CarPlayTM and Android
AutoTM as standard.
Offering Kia’s UVO
system, the Picanto gives
drivers access to live
traffic information, weather
forecasts, points of interest,
fuel prices, and details of
potential on- and off-street
parking – including price,
location, and availability.
The UVO App, compatible
with Android and Apple
smartphones, enables
owners to activate a range
of functions and features
remotely. Users can remotely
send route directions to their
car before a journey; check
the location of their vehicle,
and access vehicle reports
and diagnostic notifications.
The latest Picanto is
available with two new
‘Smartstream’ petrol
engines, each maximising
efficiency and lowering CO2
emissions compared to their
predecessors. The engine lineup
features a 1.0-litre T-GDi
(Turbocharged Gasoline Direct
injection) engine producing
99bhp, or a 1.0-litre DPi (Dual-
Port fuel injection) engine
producing 66bhp.
A five-speed manual
gearbox is standard on all of
the engine choices, with a
five speed automated manual
transmission (AMT) available
on all grades, except ‘1’.
The updated Picanto is the
first model equipped with
Kia’s new Automated Manual
Transmission (AMT). The
AMT is based around a fivespeed
manual transmission
with clutch and gear shift
actuators to automate clutch
operation and gear shifts.
Using a single dry clutch, the
AMT is a cost-effective option
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27

for customers who favour the
convenience and ease-of-use
of an automatic transmission,
without sacrificing the fuel
efficiency of a conventional
manual transmission.
Several of Kia’s latest
Advanced Driver Assistance
Systems (ADAS) and a range
of new active safety systems
to enhance occupant safety,
make the Picanto one of the
safest cars in its class.
Rio: Updated design,
mild-hybrid technology
and new connectivity
A range of enhancements
has been revealed for the Rio
this autumn, with mild hybrid
technology the headline act,
alongside new ‘Smartstream’
engines and a ‘clutch-bywire’
intelligent manual
transmission designed to
enhance efficiency.
The revised Rio introduces
updated exterior and interior
styling, alongside new
safety equipment, Kia’s
brand new ‘Phase II’ UVO
Connect infotainment system
and a new larger 8-inch
touchscreen.
Changes to the exterior
styling include a narrower
‘tiger nose’ grille, with a
lower, wider front bumper and
bolder fog light surround. A
new 16-inch eight-spoke alloy
wheel design is introduced
for grade ‘3’ models and two
new colours are introduced
– Storm Grey and Azure Blue
– bringing the colour palette
choices to seven.
Inside, the Rio brings
together a range of visual,
material and technological
updates to create a more
upscale and enhanced quality
ambience. The biggest change
is the introduction of a new
larger 8-inch touchscreen on
grade ‘2’ models and above
and a higher-resolution colour
4.2-inch supervision cluster
display.
The Rio is the first Kia
powered by a petrol mildhybrid
electric vehicle
(MHEV) powertrain. The new
‘EcoDynamics+’ powertrain
pairs Kia’s new ‘Smartstream’
1.0-litre T-GDi (Turbocharged
Gasoline Direct injection)
engine with Kia’s 48-volt
MHEV system, maximising
fuel efficiency with electric
torque assistance and
regenerative braking.
‘EcoDynamics+’ has
been engineered to deliver
greater efficiency from
internal combustion engines
on the road, seamlessly
deploying and recuperating
electric power. The system
supplements the engine’s
torque output with power
from a compact 48-volt
lithium-ion polymer battery
and extends engine ‘off
time’ with a new Mild-Hybrid
Starter-Generator (MHSG)
unit.
The MHSG is connected
by a belt to the engine’s
crankshaft, and switches
seamlessly between
‘motor’ and ‘generator’
modes. In ‘motor’ mode,
under acceleration, the
MHSG provides electric
power assistance to reduce
engine load and emissions.
As the car decelerates,
the MHSG has the ability
under certain conditions to
switch to ‘generator’ mode,
recuperating energy from the
crankshaft to recharge the
battery.
The new ‘EcoDynamics+’
powertrain reduces the Rio’s
CO2 emissions, and is offered
on the 118bhp versions of
the new engine. 48-volt
powertrains with sevenspeed
dual-clutch automatic
transmission (7DCT) will be
equipped with a Drive Mode
Select system, giving drivers
the choice to customise their
drive with ‘Eco’, ‘Sport’ and
‘Normal’ modes.
The Rio ‘EcoDynamics+’ is
also one of the first models
from Kia to be equipped with
the brand’s new intelligent
Manual Transmission (iMT).
The ‘clutch-by-wire’ system
contributes to the MHEV
system’s greater fuel
efficiency and lower CO2
emissions, while retaining
the driver engagement
of a conventional manual
transmission. Instead of a
mechanical linkage, the iMT’s
clutch is controlled purely
electronically. It integrates
seamlessly with the MHSG
to switch off the engine
earlier than Kia’s Idle Stop &
Go start-stop system when
coasting to a halt, improving
overall fuel efficiency.
There is a further petrol
engine in the Rio line-up, a
four-cylinder 16-valve unit
featuring Dual-Port injection
technology. The 1.25-litre unit
is from the ‘Smartstream’
family of engines and has
been redesigned compared to
the engine in the previous Rio.
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29

Hyundai announces new i30 prices
and specifications
Hyundai Motor UK has
announced the pricing
and specification of the
new i30, with equipment
enhancements, updated
interior and exterior styling
and electrified 48-volt Hybrid
engines.
The new i30 range features
updated external styling, with
new, slimmer headlamps
with optional multifaceted
reflector MFR LED technology
and new V-shaped signature
LED daytime running lights at
the front, whilst at the rear,
the new i30 Hatchback is
enhanced with a new bumper
design, which also improves
aerodynamic performance and
optional LED rear combination
lamps which create a V-shape
for a symmetrical effect
between the front and the
back. Redesigned diamond-cut
16-inch or 17-inch alloy wheels
round off the side view.
The dynamic, motorsportinspired
trim N Line trim
has also undergone a
comprehensive design
update for i30 Hatchback and
Fastback. The new i30 N Line
features bold new design with
an even sportier look. At the
front, the new i30 N Line has
a wider central grille and new
headlamps. The lower central
grille has increased in size
and dominates the bumper
area, with the side openings
featuring floating wings
which improve aerodynamic
performance. The new
design of the rear bumper
underlines the dynamic N Line
character, with a wide diffuser
and repositioned fog lights
focusing the visual centre of
gravity closer to the ground.
The new i30 N Line comes
with a new 18-inch wheel
design.
The i30 range also boasts
an all electrified powertrain
line up, with a 120PS 1.0
turbocharged GDi 48 Volt
Hybrid engine or a 136PS
1.6 CRDi 48 Volt Hybrid
engine available with
either a 6-speed Intelligent
Manual Transmission (iMT)
or optional 7-speed Dual
Clutch Transmission (DCT).
The N Line trim also offers
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30

suspension enhancements
over the rest of the range as
well as an exclusive 159PS
1.5 turbocharged GDi 48 Volt
Hybrid engine, available with
a standard 6-speed iMT or
optional 7-speed DCT.
The new i30 is further
enhanced by an improved
Hyundai SmartSense
advanced safety package,
with standard Lane Keep
Assist (LKA), Autonomous
Emergency Braking (AEB)
with Front Collision-Avoidance
Assist (FCA) and Tyre
Pressure Monitoring System
(TPMS) whilst optional safety
equipment includes Lane
Following Assist (LFA), Rear
Collision-avoidance Assist
(RCA), Leading Vehicle
Departure Alert (LVDA), High
Beam Assist (HBA), Intelligent
Speed Limit Warning (ISLW)
and Blindspot Collision
Warning (BCW). Across the
range, the standard eCall
feature automatically contacts
emergency services in the
event that the airbag sensors
are triggered.
Following on from the all
new i10 and i20 models, the
new i30’s range has been
realigned to combines the
previous models three base
trim levels into one, higher
specification, the SE Connect.
Starting from £20,695, the
SE Connect offers exterior
equipment including 16” alloy
wheels, automatic headlamps
with integrated LED daytime
running lamps, front fog lamps
and electric folding door
mirrors. Enhanced interior
equipment includes an 8”
touchscreen display audio
with subscription free Apple
CarPlay, Android Auto and
rear view camera, Bluetooth
with voice recognition, front
and rear electric windows,
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31

air conditioning, rear parking
sensors and new design cloth
interior. Available as a 5 door
Hatchback or Tourer, the new
i30 SE Connect also offers
customers the choice of a
120PS 1.0 turbocharged GDi 48
Volt Hybrid engine or a 136PS
1.6 CRDi 48 Volt Hybrid engine,
with either a standard 6-speed
iMT or optional 7-speed DCT.
The new i30 Premium starts
from £23,695 and builds on
the SE Connect trim with the
external additions of 17” alloy
wheels, LED headlamps and
tail lamps, puddle lamps and
privacy glass, whilst interior
specification receives an allnew
7” supervision instrument
cluster, a 10.25” touchscreen
navigation system with
upgraded Hyundai’s Bluelink®
telematics system, automatic
windscreen wiper control,
automatic air conditioning with
dual zone climate control, an
electrically adjustable driver’s
seat, heated front seats,
heated steering wheel, electric
parking brake, front parking
sensors, cloth and leather
seat trim, a wireless charging
pad for compatible devices
and an automatically dimming
rear view mirror and keyless
entry with engine start/stop
button. Available as a 5 door
Hatchback or Tourer, the
new i30 Premium also offers
customers the choice of a
120PS 1.0 turbocharged GDi 48
Volt Hybrid engine or a 136PS
1.6 CRDi 48 Volt Hybrid engine,
with either a standard 6-speed
iMT or optional 7-speed DCT.
Starting at £24,695, the
new i30 N Line trim features
a number of external changes
over the rest of the i30 range
with its N Line body kit and
18” alloy wheels. Additional
exterior equipment includes
LED headlamps, LED tail
lamps, and privacy glass,
whilst interior specification
includes a 7” supervision
instrument cluster, a 10.25”
touchscreen navigation system
with upgraded Hyundai’s
Bluelink® telematics system,
automatic windscreen defog
system, automatic air
conditioning with dual zone
climate control, N Line cloth
trim with black headliner and N
design leather steering wheel
and gear lever. The new i30
N Line model is available as
either a Hatchback or Fastback
and features a new 159PS
1.5 turbocharged GDi 48 Volt
Hybrid engine, with either
a standard 6-speed iMT or
optional 7-speed DCT.
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32

SATISFACTION AT
SALTMARINE
from
IONIQ Hybrid Automatic
£nil
Advance
Payment
Exchange your Higher Rate
DLA or PIP for a new car.
Hyundai KONA
Hyundai Tucson
Hyundai IONIQ
Premium Electric
Automatic
From
From
£NIL £899
ADVANCE PAYMENT
ADVANCE PAYMENT
Only
£1,499
ADVANCE PAYMENT
www.saltmarine.com
mobilitynews
33
To qualify you must be in receipt of the Higher Rate Mobility Component of Disability Living Allowance (DLA), the Enhanced Rate Mobility Component of Personal Independence Payment (PIP), the War Pensioners Mobility
Supplement (WPMS) or the Armed Forces Independence Payment (AFIP) applications must be made and cars registered before 31/12//20.

Ecosport gets active: latest
addition to Ford’s small SUV range
Ford have unveiled a new
Active version of the Ford
EcoSport compact SUV, from
£21,645.
Featuring unique exterior
and interior styling alongside
increased ride height and
additional body protection for
greater rough road capability,
EcoSport Active will help
adventure-loving customers
get the most from their active
lifestyles.
“Customers tell us they
love how EcoSport’s bold
styling, practical interior and
versatility fits into their busy
lives, so we’re excited to
enhance the SUV with an
Active version that delivers
even more of those qualities,”
said Roelant de Waard, vice
president, Marketing, Sales &
Service. Ford of Europe. “The
EcoSport Active will be a new
addition to the Active series
that offers extra capability and
rugged style for customers
who want to take their outdoor
adventures to the next level.”
Simplifying the customer
experience
Ford’s series strategy
offers buyers customercentric
choices reflecting their
lifestyles and needs, more
equipment and better value.
Models will be available in
a choice of three main series;
ST-Line for buyers seeking
sporty style inspired by Ford
Performance, Titanium for
those wanting luxury and highlevel
comfort, and Active for
customers seeking maximum
versatility and adventure. For
select models including Fiesta
and Focus, higher specification
X series and Vignale variants
will also be available.
Convenient equipment
packs will group the most
commonly-chosen options
together – increasing value for
money and making it easier
for customers to get the right
equipment to suit their needs.
Customers can still choose
from a range of individual
options to create the perfect
Ford for them.
“We design our vehicles
to be smart, rewarding and
easy to use and our customers
deserve a purchase process
that’s just the same. Our new
customer journey will make
choosing the right Ford for
you simpler and faster, and
will offer better value,” de
Waard said.
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34

£495
Advance Payment
Fiesta
Ford
Edition
ST-Line
ADVANCE
PAYMENT £195
EcoSport
Ford
ST-Line
ADVANCE
PAYMENT £45
MILD
HYBRID
Focus
Ford
Diesel
ST-Line
ADVANCE
PAYMENT £345
NEW FORD PUMA
NEW FORD PUMA
From
rom
From
From
mobilitynews
35
www.saltmarine.com
To qualify you must be in receipt of the Higher Rate Mobility Component of Disability Living Allowance (DLA), the Enhanced Rate Mobility Component of Personal Independence Payment (PIP), the War Pensioners Mobility
Supplement (WPMS) or the Armed Forces Independence Payment (AFIP) applications must be made and cars registered before 31/12//20.

Mazda strengthens its customer
convenience commitment with the
introduction of ‘Mazda Your Way’
With the UK adjusting to the
changing retail landscape,
Mazda has strengthened its
commitment for customer
convenience with the national
introduction of Mazda Your Way,
an evolution of the successful
London Mazda MyWay pilot
and dealer based programme.
Designed to put the customer
in full control of their
purchasing experience, the
new Mazda Your Way service
offers customers even more
convenient ways to try, buy and
service Mazda vehicles with a
number of remote solutions to
connect to a dealer.
Designed around a series of
convenience services, Mazda
Your Way aims to support
customers throughout the
car buying process – from
initial contact to ownership
and servicing – and provides
customers with the flexibility
and confidence they can
engage with a Mazda dealer
in their way of choice. With
98 dealers committed to
the Mazda Your Way service
across the UK, customers
can remotely engage with
their local Mazda dealer to
bring the first-class dealership
experience straight to their
home, making the car buying
process even easier.
The Mazda Your Way journey
starts with the customer
choosing how they would like
to engage and connect with
Mazda. Remote consultations
are provided through a variety
of channels including email and
phone, and have now expanded
to include Live Chat and Live
video appointments for a
highly personal experience.
With the option to partake
in a virtual video product
presentation, customers are
then able to view and discuss
their chosen Mazda model,
key features, premium interior
trims and finance options
without stepping into a physical
dealership.
Keeping in line with the
latest government guidelines,
the new Mazda Your Way
service offers flexible and no
obligation test drives from
dealerships, or customers can
confidently choose to bring the
in-dealer test drive experience
directly to their home. For
those wishing to engage
away from the dealership
environment, customers
are able to remotely reserve
their chosen Mazda with a
contactless reservation fee
and opt to have the vehicle
personally delivered to their
home for added reassurance;
all of which means customers
can go through the entire
car buying process from the
comfort of their home if they
wish.
With customer and staff
safety at the highest priority,
all dealerships will meet
all government advice and
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36

guidelines on social distancing,
with some additional measures
in place that go above and
beyond for customer and staff
safety. On arrival to dealerships
there will be hand sanitisers,
social distancing markers and,
where appropriate, a touch
free environment to ensure a
safe visit. All surfaces, keys and
cars will be cleaned regularly
to ensure customers are in a
safe and sanitised environment
during unaccompanied test
drives and home deliveries.
Customer convenience
continues into the aftersales
environment, with a range of
options to contact and book
servicing appointments with
Mazda Your Way dealers.
Available to book online, by
email or live chat, customers
can engage with a dealership
to discuss their Mazda vehicle,
MOT, warranty and servicing
in greater detail, plus have the
option to remotely book a video
consultation with a dedicated
Service Advisor.
Commenting on the new
Mazda Your Way experience,
Jeremy Thomson, Managing
Director at Mazda Motors
UK, said: “Over the last
few months, we have seen
unprecedented change to our
businesses, and recognise that
lockdown has created anxiety
for some customers who now
wish to engage outside of a
physical dealership. While we
appreciate the importance
of the traditional physical
showroom and service centres,
and will continue to invest in
our network, we have also
designed a programme to build
comfort and reassurance for
our customers who now wish
to engage away from dealer
premises.”
Adding, “the new Mazda
Your Way offers customers the
flexibility of still being able to
visit a dealer - where they’ll
receive a great customer
experience - or the option to
connect with the dealer in
a way that suits them best
throughout the ownership
of their Mazda. With 80 per
cent of our UK dealer network
already committed to deliver
the new Mazda Your Way
service, we are able to offer
even more customers with a
wider, more flexible scope of
convenient services that are
there to reassure customers
today and over the long term.
We will be adding services
to enhance Mazda Your Way
over time with the inclusion
of a full end-to-end on-line
sales platform which we’ll be
launching over the coming
months.”
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What makes a car suitable for you?
We’d like to help you
understand how your day to
day needs might influence
what type of cars could be
most suitable for you.
The key to finding the
right car for you starts with
understanding more about
your needs.
There is a lot to consider
when looking at different
cars, it can sometimes be a
challenge to narrow down your
options. Our new car suitability
guide is a set of questions
to help you to reflect on your
needs and think about why
some types of car may be
more suitable than others.
After answering each
question, the guide offers
some advice about things to
keep in mind as you begin
searching for a car on the
Motability Scheme.
Your personalised summary
page will contain this advice
and more information which
you can email to yourself to
save and take with you when
you visit dealerships.
The Motability Scheme
helps you to get mobile by
exchanging your mobility
allowance to lease a new
car, Wheelchair Accessible
Vehicle, scooter or powered
wheelchair.
All our mobility options
come with the same worryfree,
all-inclusive package.
Our standard lease is over
three years, or five years if
you are leasing a Wheelchair
Accessible Vehicle and we
take care of running costs such
as insurance for up to three
named drivers (this doesn’t
have to be you), servicing,
maintenance, breakdown
cover and tyre and windscreen
repair and replacement. All you
need to do is add fuel and go.
If you’d like to find out more
about the Scheme, request
an information pack below
and we’ll send you all the
information that you need to
make the right choice.
Visit www.suitabilityguide.
motabilityoperations.co.uk to
find the car most suitable for
your needs.
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38

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39

Highways England to
make motoring easier for
disabled drivers
Highways England plans to
make it easier for disabled
motorists to use UK
motorways and A-roads.
More than 100 service
areas will be assessed on the
accessibility of parking, toilets,
petrol stations, shops and
restaurants.
Watford Gap motorway
service area has already
been assessed and the
plan is to launch 113 Virtual
Access Guides on England’s
motorway service areas in
early 2021.
The guides will include
360-degree imagery so
disabled motorists can see in
advance the route to facilities
such as accessible toilets.
The initiative is part of
a collaboration between
Highways England and the
AccessAble app, which gives
disabled motorists information
on thousands of venues
across the UK and Ireland.
AccessAble director
David Livermore called it a
“groundbreaking initiative”. He
explained: “This project will
not only give people all the
information they need to plan a
trip but also support Highways
England and Motorway
Service Operations to see how
facilities could be improved in
the future.”
Highways England is also
updating its costumer contact
centre to allow anyone who is
a British Sign Language user to
use SignLive to communicate
with the organisation.
The free service connects
deaf users with a professional
BSL interpreter; they will
contact Highways England
on their behalf and then
translate the conversion.
Around 150,000 people
in the UK use British Sign
Language as their main means
of communication.
Both initiatives have come
from Highways England’s
Roads for All Forum, which
was established in 2018.
This brings together
people from a wide range
of organisations that help
represent disabled motorists,
including Motability, Disability
Rights UK, RAC, Disabled
Motoring UK and Driving
Mobility.
Nearly one in four people
has a disability and disabled
motorists represent five
percent of the driving
population.
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40

Drive Worry Free for 3 years
Kia’s ‘All-Inclusive Motability Package’ including
insurance, breakdown and servicing cover, adaptations
and annual road tax. Book a test drive today.
‘Search Kia Motability NK Motors’
NK Motor Group nkmotors.com
NK Motors Derby, 2 Orient Way, Pride Park,
Derby, DE24 8BY Tel: 01332 205 975
NK Motors Nottingham, Eldon Road Business Park, Chilwell,
Nottingham, NG9 6DR Tel: 0115 951 7300
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Large cars available to lease with
no Advance Payment
Maximum space and
practicality are a key deciding
factor for many Motability
Scheme customers. Large
and commodious load areas,
flexible driving positions and
plenty of space for those in the
rear are all top priorities, and
can make or break a decision
to take out a lease once the
models have been checked out
in the showroom.
Although Covid-19 has put
pressure on the industry, there
are still affordable choices
out there for those seeking
good-value large cars. There
are currently numerous roomy
models on the Motability
Scheme on offer for nil Advance
Payment. Here, we have
picked out five of the biggest
and most practical models you
can choose for nil Advance
Payment.
Skoda Octavia 1.0 TSI SE
Technology
The Skoda Octavia is all-new
for 2020 with a brand new
evolution of a very popular
model. This latest version has
a distinctive new look with a
prominent grille at the front and
a variation of Skoda’s new rear
end, complete with ‘SKODA’
script on the bootlid. It looks
more upmarket than ever and
has real showroom appeal.
The practicality of the Skoda
Octavia is a key reason for its
popularity. It is an extremely
roomy car, with plenty of
space for those in the front,
more than enough space for
rear seat passengers, and
a truly enormous boot. This
latest version packs in 600
litres, which is an extraordinary
amount of space for a car in
this sector – particularly as
it’s all available for nil Advance
Payment.
Skoda has pushed the rest
of the Octavia upmarket too.
The interior is good quality and
uses the latest Volkswagen
Group touchscreen technology,
centred around a prominent
display in the centre of the
dashboard. It all feels very
modern and contemporary.
While choosing such a
large car with a small 1.0-litre
engine sounds unappealing,
the performance of the 1.0-litre
Skoda Octavia 1.0 TSI SE Technology
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42

Kia Ceed Sportswagon 1.0 T-GDI 2 Nav
TSI motor will far exceed
expectations. It will accelerate
from 0-62mph in under 11
seconds, while also officially
returning almost 55mpg. It is
a superb engine, with plenty
of pulling power, and is a great
companion to this large and
useful family-friendly car.
Kia Ceed Sportswagon 1.0
T-GDI 2 Nav
Kia sells the Ceed Sportswagon
alongside the regular Ceed
hatch and the Ceed SW estate.
The Sportwagon aims to offer
the best of both worlds – the
good looks of the hatchback,
with some of the practicality of
the estate. Some have likened
it to Kia’s version of the svelte,
upmarket Mercedes-Benz CLS
Shooting Brake… high praise
indeed for the good-looking and
great-value Kia.
The Kia Ceed Sportwagon
is a car with plenty of visual
appeal. It really is a bit of a
head-turner. Compared to
regular models, the seating
position is that bit lower and
the lines a little more rakish, so
it feels like a secret coupe in
disguise. The slightly sportier
setup means handling is
sharper and more agile, so it’s
a fun car to steer through the
bends.
The Ceed Sportwagon is
also a practical and familyfriendly
car, though. Despite
its sporty good looks, the boot
boasts 528 litres of space even
with the seats up. Fold them
flat, and this expands to 1,642
litres. The engine also returns
almost 50mpg and the 2 Nav
model grade includes a good
haul of standard equipment
– including, as its name
suggests, sat nav. This is a
smart-looking yet practical car
that, for nil AP, is a real bargain.
Dacia Duster 1.0 TCe
100 Access
The Dacia Duster is a funkylooking
crossover SUV with
a cheeky appearance and
tough stance. This version is
the all-new model that was
launched in 2019, so still has a
fresh and modern appearance.
Affordable Access trim uses its
back-to-basics spec to make it
a Motability Scheme bargain
– not only is it zero Advance
Payment, you don’t even
have to use your full weekly
allowance!
The Duster has a neat and
modern interior. Owners like
the raised seating position
and confident feel behind
the wheel, helped by chunky
controls and a well-located
gearlever. The view over the
bonnet is clear and all-round
visibility is good. Rear seat
passengers will be happy,
and the boot has a generous
445-litre capacity.
Although it is a bargain,
Dacia hasn’t skimped on the
engine. The 1.0-litre petrol
engine is turbocharged, and
delivers surprising pulling
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43

Dacia Duster 1.0 TCe 100 Access
power and a swift response to
the accelerator. It’s smooth and
refined in town, and great on
long journeys – particularly as
the ultra-efficient motor serves
up great fuel economy as well.
MG HS 1.5 T-GDI Excite
The MG HS is new for 2020.
It is a family-sized SUV with
a very modern and premium
appearance – you are certain
to turn heads in it, thanks to its
distinctive front end (including a
great-looking grille) and chunky
wheelarches protected by
tough plastic extensions.
The MG HS is a
commanding car on the road,
almost 4.6 metres long and
over 1.6 metres tall. It has real
presence. Big 18-inch alloy
wheels are stylish and MG tells
us the logo on the grille is the
biggest MG octagon ever fitted
to a production car!
The HS is well equipped,
with a 10.1-inch touchscreen
in the centre of the dash,
plus cruise control, blind
spot warning and automatic
emergency braking in town – a
real life-saving feature. Rear
passenger space is ample and
the 450-litre boot is a decent
size. The load space also
extends into a fully-flat bay by
folding the split rear seats.
Nissan Qashqai 1.3 DiG-T
Acenta Premium
The Nissan Qashqai is a very
popular crossover SUV in the
UK. It is built here in Britain and
has frequently been a top 10
best-seller. The current version
has been kept fresh over the
years and Nissan is generous
with the amount of standard
features it fits, particularly on
the Acenta Premium grade
we’re looking at here.
British motorists really rate
the Qashqai’s sharp lines and
smooth curves. It still looks
smart, and the well-built interior
has a solid feel and some
upmarket finishes. The Acenta
Premium has a rear-view
camera, NissanConnect sat
nav, all-round parking sensors
and a lane departure warning
system, all as standard.
Drivers like the high-up
seating position and there’s
decent space in the rear seats.
The boot is very practical,
with a flexible load floor and
easy-load design, while the
rear seats fold down easily to
extend the space further. A lot
of care and attention has been
put into making the Qashqai a
particularly practical and easyto-live-with
large car.
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MG HS 1.5 T-GDI Excite
Nissan Qashqai 1.3 DiG-T Acenta Premium
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Five of the best accessible views
Mountain scenery, cityscapes and rugged coastal vistas – they might sound tricky to reach, but
thanks to accessible visitor centres, wheelchair-friendly trails and one or two well-placed car parks,
there’s no reason why you can’t feast your eyes on some ravishing views.
Whether you’re looking to take the lift to a city-centre viewpoint, or you want to blow away the
cobwebs on a clifftop walk through scenery deemed worthy of UNESCO World Heritage status,
Rough Guides writer Emma Field has found an accessible view for you.
BEST FOR CITY VIEWS:
NEWCASTLE
You may think you’re going to the BALTIC
Centre for Contemporary Art for the
blockbuster artwork, but it’s the views
of Newcastle and Gateshead that will
stick with you. Take the lift to the Level 5
indoor viewing box and walk or wheel your
way right up to the glass. You’ll see the
curving silver roof of the Sage Gateshead
music venue to the left and Newcastle’s
bustling quayside on the opposite bank
of the River Tyne, which flows between
the two. You can see four of the river’s
famous seven bridges spanning the river
from here too. BALTIC is in an old flour mill
that was renovated with accessibility in
mind, so don’t miss the diverse world-class
exhibitions while you’re here. There are
monthly descriptive tours for visitors with
visual impairments, and it’s free to enter.
BEST FOR COASTAL VIEWS:
COUNTY ANTRIM
Tumbling down the cliffs of Northern
Ireland, the 40,000-ish basalt columns of
the Giant’s Causeway are fully accessible to
visitors with disabilities. The 2-mile (3.2km)
Giant’s Causeway Green Trail is suitable
for visitors with mobility concerns and the
views extend beyond the world-famous
UNESCO World Heritage Site across
the ocean to Scotland and Ireland too.
Starting at the Causeway Hotel, the clifftop
route has an accessible picnic area and
accessible information signs, and you can
finish at the accessible visitor centre, too.
Outdoor audio guides mean you can find
out how the striking rock formations came
to be while you’re breathing in that fresh
sea air, and a shuttle bus service covers the
0.6-mile (1km) distance between the centre
and the stones.
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46

BEST VIEWS ACROSS WATER:
PERTHSHIRE
A rugged land of lochs and forests isn’t
the first place that springs to mind for
accessible views, but Highland Perthshire’s
most famous view can be reached via a fully
accessible trail. Queen’s View takes in the
watery length of brooding Loch Tummel,
with grassy slopes and evergreen forests
swooping down to the water’s edge. The
horizon is pierced with mountain peaks,
including the well-known Munro, Schiehallion.
The viewpoint is reached via a fully accessible
trail from the Queen’s View Visitor Centre,
where you can find out more about the local
people and forests. There’s step-free access
to the café and an accessible toilet.Don’t
make the same mistake as Queen Victoria
did when she visited in 1866 and assume
the view was named after her. It might have
been named after Isabella, the first wife of
Robert the Bruce. No-one knows for sure!
BEST FOR MOUNTAIN VIEWS:
MID WALES
The view from Bwlch Nant yr Arian Forest
Visitor Centre is as spectacular as the birds
of prey soaring overhead. Let your eyes
follow the flightpath of the red kites as they
circle above the Cambrian Mountains and
Cardigan Bay scenery. The accessible, 0.7-
mile (1.2km) Barcud Trail will lead you around
the edge of the lake to the spot where the
red kites are fed. There are resting bays on
the uphill sections, none of which have a
gradient of more than 10 percent. Around
150 of the birds turn up for a meaty lunch
on-the-wing at 3pm (BST feeding) every day
– even more show up in winter (2pm GMT
feeding). If the weather’s bad, you can watch
the spectacle from the wheelchair-accessible
café, which also has facilities for people with
hearing impairments.
BEST VIEWS ALONG A VALLEY: NORTH DEVON
Unlike your average valley, The Valley of Rocks is a dry valley and
runs parallel to the sea rather than towards it. As if that wasn’t
unusual enough, feral (but friendly enough) goats clamber all over
the exposed rocks that give the valley its name. There are two
ways to get here: walk or drive. The section of the South West
Coast Path from Lynton is accessible for people with impaired
mobility – but too narrow in places for wheelchairs to pass. It’s
also unfenced and has a steep drop into the sea. The return
journey is around 2.5 miles (4km) long and the coastal views along
some of the highest sea cliffs in England are magnificent. If that all
sounds too much, drive straight to the car park in the valley itself
and see the remarkable rock formations from there.
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47

Driving with Cerebral Palsy
Cara Readle is 28 years old;
she is a part-time actress
and has Cerebral Palsy (CP).
She has been a Motability
Scheme customer since she
was a child and kindly spoke to
journalist Chloe Tear about her
experiences of learning to drive
on the Scheme. Chloe also
has CP and had the chance to
reflect on her own experiences.
When I spoke with Cara
it was clear she had such
enthusiasm for life. She spoke
fondly of her acting career
as a child and how she was
even lucky enough to have a
starring role in the CBBC hit
show, Tracy Beaker. When
Cara was younger her mum
had a Motability Scheme car
on her behalf, which had to be
big enough to fit her mobility
equipment into. As Cara got
older, she learnt to drive, and
the car became her biggest
lifeline. Cara says that even
though things may take you
a little longer when you have
CP, you always get there in
the end.
I also have a Motability
Scheme car, but this is
driven by my parents or PA’s.
Throughout life I certainly
agreed with Cara’s mindset and
her experiences resonated with
me. Having Cerebral Palsy can
mean things take longer and
everything just takes that extra
push. I believe this can make
us treasure our achievements
and it is worth it.
What was it like learning
to drive?
“I was 16 years old when I
started thinking about learning
to drive because you can
start earlier when you have
a disability. However, I didn’t
end up with the head start I
had liked due to needing a lot
of doctors notes and the initial
belief that I would be unable
to drive due to the way that
Cerebral Palsy affected me.
Firstly, I had to go to an
assessment centre where they
had a virtual car that tested my
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48

abilities. After checking my
acceleration, braking, and
steering, it was decided I
would be able to learn to drive!
It still took a few months to
find the right instructor and get
everything finalised. However,
with the help of a steering
ball to support me, I was
determined to make this work.
A year and a half later, I
passed! Despite this, I did fail
my first test. I didn’t feel like I
was quite ready at that point,
so I don’t know if I was sort of
relieved to fail. By the time it
came to my second test I felt
ready, but I was so nervous. I
knew I could do it, I just had to
be able to do it under pressure.
You get two manoeuvres
during a test and my last one
was right at the end. I had to
bay park in the test centre. I
felt like I had done the test well
enough to pass, I just knew I
couldn’t fail on this last little bit.
I made sure I did it perfectly.
When they told me I had
passed, it was such a relief.”
Has driving made a
difference in your life?
“The ability to drive has really
changed my life. I can’t drive
for long distances because my
muscles do get tired and tight,
but if I’m going
10-20 minutes
down the road,
it makes an
awful lot of
difference.
This is
because I
can’t walk to
the shop or
walk to the
bus stop. To
be honest, I don’t even
know where my nearest bus
stop is! Having the car there
makes all the difference to me
and I don’t know what I would
do without it. It’s given me the
freedom I need to just get out
and meet other people.”
I know from my own
experiences that Cerebral Palsy
can have such a huge impact
on energy levels. The ability to
be able to leave the house and
have a car to make those short
journeys have also benefited
me over the years.
“Also, it allows me to be
able to get to places that other
people would be able to walk
to. A car and the ability to
drive has not only given me
the confidence to be able to
leave the house by myself, but
also to know I’ll be able to get
home. By having my own car,
there are no restrictions. I no
longer have to rely on people to
drop me off and pick me up, it
is a real game-changer.”
How have you found the
Motability Scheme?
“The Scheme has been great.
It’s good to know that you’ve
always got that new car, your
insurance, and your tax. At
the end of the day, you’ve
got everything covered and if
anything happens to that car,
the the Motability Scheme
will be there to help sort it out
for you.”
Unlike Cara, I am unable to
drive, but I do have a Motability
Scheme Car which can be
driven by my parents. The
service I have had over the
years has been amazing. I also
have really appreciated that
I have been included every
step of the way. It would have
been very easy to liaise with
the person who drives the
car. I believe it is this level of
communication which has
empowered me to still have
that independence.
“Over the years, it’s been
very reassuring to have a car on
the Scheme and to know how
helpful they are. They will help
you with anything you need.
For example, I had a puncture
in my tyre a couple of months
ago and they just came to my
house to repair it. Whereas I
know I couldn’t have changed a
tyre! They are always on hand
to help you.
It’s not just the car, it’s the
service you get with the car as
well, and that’s what makes all
the difference.”
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49

10 years of the Powered
Wheelchair and Scooter Scheme
July 2020 saw the 10-year anniversary of the
Powered Wheelchair and Scooter Scheme being
run by Motability Operations Ltd. Over time, our
customers have risen from 5,000 to over 16,500
and our customer satisfaction levels have
continued to improve!
Dave Bushby, Account Manager for the
Powered Wheelchair and Scooter Scheme said
the following:
“We’ve not only grown from 5,000 to over
16,000 customers we’ve also doubled the
number of Motability Scheme dealers we work
with and have a wider choice of products than
ever before!
In the last ten years we’ve increased choice
for customers and improved the levels of
service they receive. We’ve done this by helping
dealers to improve their customer service and
understand the needs of Motability Scheme
customers, improving their processes and
efficiency.
I’m delighted to say that we continue to
get excellent feedback from our powered
wheelchair and scooter customers, in fact, today
our customer satisfaction scores are better than
ever, the consistently high customer satisfaction
scores are the main highlight for me.”
Scheme customer Bill, Powered Wheelchair and Scooter Account
Manager Rochelle Edghill and Motability Scheme dealer, RKS
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50

The All-New Soul EV
Stop Wondering. Start Driving.
Kia Soul EV ‘First Edition’
£3,099 Advance Payment
on the Motability Scheme
from Stockton Kia
An electric car with its own truly unique character, just like the people who drive it.
Fresh, funky and playful, with its eccentric design styling featuring a front plug-in charge socket and stunning
interior with the latest technology. Follow your heart, and find your soul in the fully electric Kia Soul EV with up to
280 mile range and zero emissions.
• 17” Alloy Wheels
• 10-speaker Harmon/Kardon ® Premuim
Sound System
• 10.25” Touchscreen Satellite Navigation
with European Mapping
• Head Up Display
• Adaptive Smart Cruise Control Function (SCC)
• Black Leather Upholstery
• Dual Full LED Headlamps
• Engine Start/Stop Button with Smart Entry System
• Wireless Mobile Phone Charger
• Lane Follow Assist (LFA)
As a leading provider of Motability vehicles, Stockton Kia can meet your individual
motoring requirements. The Motability scheme allows eligible people to exchange their
Government funded Motability allowance to receive a vehicle on a three year lease - one
of which is the fabulous new Kia Soul EV.
Every Motability vehicle from Stockton Kia comes with the following included for the life
of your vehicle:
• Insurance for two named drivers
• Breakdown assistance
• Servicing, maintenance
• Adaptations - many at no extra cost
• 60,000 mileage allowance over 3 years
No need to worry about car tax - or for that matter anything else - Stockton Kia has all
of your Motability bases covered.
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51
Concorde Way, Stockton-on-Tees TS18 3BP
01642 632299 stocktonkia.co.uk

Five ways to make
exercise part
of your routine
Evelyn James is an emerging
freelance writer with a strong
interest in helping families
cope through difficult
situations, elderly care and
mental health. In this article,
Evelyn looks at five simple
ways that you can make
exercise part of your daily
routine.
Regular exercise can bring
about a wealth of health
benefits. On a physical level,
being active will help you fight
unwanted weight gain and
reduce your risk of developing
medical conditions such as
high blood pressure and
diabetes. On top of the physical
benefits, regular exercise can
also have a positive effect on
your emotional wellbeing. This
is because exercise provides
a fantastic outlet for stress
and also releases endorphins
which improve your mood.
For that reason, people who
exercise regularly tend to
have better mental health and
enjoy a better quality of life.
Everyone should aim to get
the recommended amount
of exercise each week. This
is 150 minutes of moderate
exercise or 75 minutes of highintensity
exercise, according
to the NHS website. Some
people find it difficult to remain
active, particularly if they have
health conditions affecting
their mobility. Fortunately, you
can easily incorporate exercise
into your daily life and become
more active at any age. Here
are five simple ways to make
exercise part of your routine.
1. Go for daily walks
Going for a daily walk is a
simple and affordable way to
lead a healthier lifestyle. It is
also a great way to get out
of the house and enjoy your
natural surroundings. Studies
show that spending time
outdoors can improve your
physical and mental health by
alleviating feelings of stress
and anxiety. Care experts at
Helping Hands add: “Not only
does stretching your legs help
you to burn calories and get
the blood pumping around your
body, but it also allows you to
take in the wonderful outdoors
and really get in touch with the
beauty around us.” Try to go
on a short walk every day to
increase your level of exercise
and enjoy some fresh air.
2. Explore different
types of exercise
There is a huge variety of fun
exercises that you can try. You
should explore different types
of exercise and find an activity
that you enjoy. That way, you
will be far more motivated to
stick with your exercise routine
and remain active long-term.
Make sure that you choose
an exercise that is matched
to your fitness levels and
abilities. For instance, water
aerobics and swimming can
be particularly beneficial for
people with limited mobility.
Advice on helpguide.org states:
“Exercising in water supports
the body and reduces the risk
of muscle or joint discomfort.”
This can make water-based
activities a fantastic option for
people with health conditions
like Parkinson’s disease or
arthritis.
3. Work with a
qualified trainer
Many people avoid exercising
or going to the gym because
they don’t know where
to start when it comes to
creating an exercise routine,
but there are now accessible
gyms throughout the country
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52

that can help you start your
fitness journey. These gyms
are designed to help those
with limited mobility feel
confident about exercising in
a safe, public environment.
A qualified gym trainer will
create an exercise plan that
is tailored to your individual
abilities and fitness goals.
They will also provide you with
encouragement and support
you with various exercise tasks.
A trainer can be particularly
beneficial for people with
health conditions and limited
mobility. This is because
they are equipped with
specialist skills and tools to
help you exercise safely while
minimising the risk of accidents
or injuries.
4. Start gardening
Gardening is a relaxing hobby
that can provide a great
source of exercise. Gardening
activities give all of your major
muscles a workout including
your arms, legs, and back.
Regular gardening should boost
your overall fitness levels and
lower your risk of developing
medical conditions such as high
cholesterol or heart disease.
Spending time in the garden
will also encourage you to
get outdoors and immerse
yourself in nature. Increasing
the amount of time you
spend outside can bring about
numerous health benefits to
both your physical health and
emotional wellbeing.
5. Exercise in a group
Exercising in a group is
another simple way to boost
your motivation to be active.
Exercising with other people
is far more enjoyable and you
will have the added benefit of
regular social interaction. There
is likely to be an excellent
variety of fitness groups
available in your local area
which may include walking
clubs, group dance classes,
and women-only exercise
groups. Getting yourself an
exercise buddy can make your
workouts more fun and boost
your confidence when trying a
new exercise routine.
Maintaining an active
lifestyle will help you look
and feel your best at any age.
Certain health conditions
can make it more difficult to
exercise, but there are plenty
of ways to boost your level of
activity safely and comfortably.
Try the above suggestions to
help make exercise part of your
daily routine.
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53

Volvo Cars safety experts
say: use technology to
support drivers and reduce
distraction
The rise of smartphones
and touchscreens inside
cars has sparked a growing
debate around the dangers of
distraction behind the wheel.
But Volvo Cars safety experts
say that distraction is a fact of
life, and that technology should
be used to support people in
their daily commute.
The company’s own safety
research and behavioural
science work suggests that
when used correctly, modern
technology inside the car can
actively reduce distraction,
boost road safety and help
people to be better and more
focused drivers.
“It is easy to think that
phones and screens are the
only scourge of the modern
driver, but life as a whole is
distracting,” said Malin Ekholm
(pictured above), Head of the
Volvo Cars Safety Centre.
“We know people do not get
distracted on purpose, but it
happens. You could be late
for daycare and somewhat
stressed, or you get behind the
wheel after a bad day at work –
all this affects you as a driver.”
Malin Ekholm made these
and other remarks during a
special Volvo-organised webcast
around safety this week. During
this first Volvo Studio Talk, which
can be viewed on demand
HERE, she and other safety
advocates discussed distraction
and several other pressing road
safety issues.
Some would say that from a
distraction point of view, a car
from the 1940s is safer than
today’s cars – after all, it does
not contain a screen, phone
connectivity or even a radio. But
that is not how today’s drivers
and society operate.
“The reality is that people
want to engage with friends,
family, work and entertainment,
and everyone responds
differently to distraction,” said
Malin Ekholm. “So we want
to meet our customers where
they are, not where we want
them to be. That is why our
focus is on using technology in
the right way, so we can use it
to help you stay safe behind the
wheel.”
Volvo Cars actively uses
technology to combat the
dangers of distraction and build
some of the safest cars on the
road. For example, its active
safety systems with autobrake
and steer assist are designed
to be on guard to help drivers if
they lose concentration or are
distracted for a split-second.
Inside the cabin of the new
XC40 Recharge Pure Electric,
an advanced voice control
on Volvo Cars’ new Androidpowered
infotainment system
allows drivers to control the
temperature, set a destination,
play their favourite music and
podcasts or call their mum on
her birthday – all while keeping
their hands on the wheel.
“Being able to control key
features on your Volvo by voice
allows you to keep your hands
on the wheel and your eyes on
the road,” said Malin Ekholm.
“Active safety systems such
as City Safety, Run-off Road
Mitigation and Oncoming Lane
Mitigation with Steer Assist
can act as an extra pair of eyes
watching over you.”
Volvo Cars believes that
distraction should also be
addressed via in-car cameras
and other sensors that
monitor the driver. With such
technologies, if a clearly
distracted (or intoxicated) driver
does not respond to warning
signals and risks a serious,
potentially lethal accident, the
car could intervene.
That intervention could
involve limiting the car’s speed,
alerting the Volvo on Call
assistance service and, as a last
resort, actively slowing down
and safely parking the car. Volvo
Cars plans to start introducing
these cameras on the next
generation of Volvo’s scalable
SPA2 vehicle platform.
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54

RIVERSIDE MOTOR GROUP
From £1,399 * advance payment
on the Motability scheme
THE VOLVO XC40 T3 FWD R-DESIGN MANUAL
STANDARD FEATURES INCLUDE
9” Touchscreen, Voice Activated Control, Satellite Navigation, High Performance
Sound Audio System, 18” Alloy Wheels, Keyless Start, Cruise Control, Rear Park
Assist and a range of connected features through the Volvo on Call app.
Other variants are also available on Motability.
WE ARE CLOSED FOR PHYSICAL CUSTOMER VISITS BUT OUR SALES TEAMS
ARE FULLY SET UP TO ASSIST YOU ONLINE AND OVER THE PHONE
iverside
M OTO R G R O U P
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DONCASTER DN2 4NL
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Priory Park,
Saxon Way, Hessle,
HULL HU13 9PB
01482 629 900
267 Barnsley Road,
Sandal,
WAKEFIELD WF2 6AH
01924 925 300
Fuel consumption and CO2 figures for the MY21 Volvo XC40 T3 FWD Manual, in MPG (l/100km):
WLTP Combined 37.2 (7.6) - 40.4 (7.0). WLTP CO2 emissions 173 – 158g/km.
Figures shown are for comparability purposes; only compare fuel consumption and CO2 figures with other cars tested to the same technical procedures. These figures may not reflect real life
driving results, which will depend upon a number of factors including the accessories fitted (post-registration), variations in weather, driving styles and vehicle load.
*Advance Payment of £1,399 is for the MY21 Volvo XC40 T3 FWD Manual R-Design. Offer available on the Motability Contract Hire Scheme. To be eligible to join the Motability Scheme you
must be in receipt of the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate Mobility Component of Personal Independence Payment, War Pensioners’ Mobility
Supplement or the Armed Forces Independence Payment, which will be taken in lieu of the four-weekly rental for 36 months’ duration. 60,000 mileage allowance over three years; excess mileage
charges may apply. Offer available from 01/10/2020 to 31/12/2020 subject to availability at participating retailers. Offer not available with other promotions and may be subject to change.
For full terms and conditions, visit www.motability.co.uk. Motability Contract Hire Scheme is administered by Motability Operations Limited (Registered Company No. 1373876),
City Gate House, 22 Southwark Bridge Road, London SE1 9HB.
mobilitynews
55

Volvo achieves new UK September
sales record
Volvo Car UK’s September
new car sales reached record
heights, breaking through the
9,000 mark for the first time.
With 9,147 cars registered
during the key registration
plate change month, the brand
saw its monthly total rise 4%
year-on-year to deliver a 2.79%
market share, up from 2.57%
in September 2019.
The achievement is all
the more notable for coming
in exceptionally challenging
trading conditions caused by
the Covid-19 pandemic. Overall,
the UK’s new car market
declined by 4% compared with
the same month in 2019.
The XC40 continues to be
Volvo’s star performer. Not
only is it the UK’s most popular
premium compact SUV so
far this year, it was also the
ninth best-selling car overall in
September. So far, more than
16,000 XC40s have been sold
this year, up more than a third
on 2019’s January-September
figure. The XC60 and XC90 midsize
and large SUVs complete
Volvo’s top three, reflecting the
market’s growing preference
for SUV and crossover-type
vehicles.
Pre-owned Volvos are
in high demand, too, with
Volvo Selekt Approved Used
Car sales rising by almost a
quarter on September 2019’s
performance, to 3,289 cars.
The positive performance
in the UK is mirrored
internationally, with Volvo Cars
recording 67,636 global sales
last month, a 5% year-on-year
increase. Volvo’s commitment
to electrification is also
yielding significant results:
having taken a market lead
by introducing petrol-electric
plug-in hybrid versions across
its entire European model
range, it remains the leader
in the segment, with PHEVs
accounting for a quarter of all
Volvo Cars’ sales in the region.
Matt Galvin, Volvo Car
UK Commercial Operations
Director, said: “While no
one wishes to see the UK’s
car market in decline, we
can celebrate a remarkable
achievement in our recordbreaking
September sales.
Now more than ever, people
want to make sure they are
getting the best products and
value for their money, and
they are increasingly putting
their faith in Volvo. With the
benefit of a first-class retail
network and a completely
renewed product range, and
having seized the initiative with
electrification, we are perfectly
positioned to build on this
success.”
mobilitynews
56

Assurance for
wherever life takes you
The Volvo XC40 T3 FWD R-Design Manual
from £899 Advance payment
Experience a car that’s designed to put you first - for less. With our
Motability Scheme offers, you can drive away our multi-award-winning
XC40 T3 FWD R-Deisgn Manual with an Advance payment of £899
Discover a comprehensive range of features
Intuitive 9-inch Touch Screen | Volvo On Call | Rear Park Assist
Voice activated control for key functions | Power Operated Tailgate
Euro NCAP five-star safety rating
Holden Volvo, Norwich | 01603 756655 | holdengroup.co.uk
Metallic Paint Included. Offer available on the Motability Contract Hire Scheme. DLA, PIP or AFIP holders: These prices are applicable for recipients of the Higher Rate Mobility Component (HRMS) of
the Disability Living Allowance (DLA), the Enhanced Rate of the Mobility Component (ERMC) of Personal Independence Payment (PIP) and Armed Forces Independence Payment. WPMS Holders:
These payments are applicable for recipients of War Pensioners’ Mobility Supplement (WPMS). Advance Payment is the non-refundable amount payable up front to your Retailer in addition to your
weekly mobility allowance. 60,000 mileage allowance over 3 years. Offer available from 01/07/20 to 30/09/20 subject to availability at participating dealers. Offer not available with other Promotions
mobilitynews
57
and may be subject to change. Terms and conditions apply and are available on request. Motability Contract Hire Scheme is administered by Motability Operations Limited (Registered Company No.
1373876), City Gate House, 22 Southwark Bridge Road, London SE1 9HB

from
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mobilitynews
58
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To qualify you must be in receipt of the Higher Rate Mobility Component of Disability Living Allowance (DLA), the Enhanced Rate Mobility Component of Personal Independence Payment (PIP), the War Pensioners Mobility Supplement
(WPMS) or the Armed Forces Independence Payment (AFIP) applications must be made and cars registered before 31/12//20.