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Johnson Controls Lauded by Frost<br />

& Sullivan for Its Data-driven Smart<br />

Connected Chillers Solutions<br />

SANTA CLARA, Calif. /PRNewswire/— Based on its recent<br />

analysis of the North American smart connected chillers market,<br />

Frost & Sullivan recognizes Johnson Controls with the<br />

2020 North American Company of the Year Award. Johnson<br />

Controls leverages more than a century of healthy building<br />

expertise to present the broadest HVAC equipment and controls<br />

portfolio worldwide. The company offers multiple types<br />

of chillers that optimize facility conditions, efficiencies, and<br />

energy costs across various industries. With Internet of Things<br />

(IoT), artificial intelligence (AI), and other innovative technologies,<br />

Johnson Controls successfully delivers smart hospital<br />

solutions to healthcare facilities worldwide.<br />

“Each of its Smart Connected Chillers incorporates a customer<br />

dashboard featuring the new Chiller Performance Index<br />

(CPI), enabling data-driven insights in real time. This CPI<br />

allows customers to decrease energy consumption from 10<br />

percent to 30 percent,” said Pavel Zhebrouski, Best Practices<br />

Research Analyst at Frost & Sullivan. “The chillers present<br />

building owners and facility managers with novel, more<br />

effective tools to lower repair costs and minimize downtime<br />

due to unplanned equipment service. They also reduce the<br />

total cost of ownership through improved reliability, enhanced<br />

performance, energy efficiency, extended asset life,<br />

and greater technician productivity.”<br />

“This recognition from Frost & Sullivan is an honor; one that<br />

speaks to our commitment of driving value for our customers<br />

and their bottom line,” said Carolyn McGrath, Director of<br />

Program Management at Johnson Controls. “Our Smart Connected<br />

Chillers can lower unplanned and emergency repairs<br />

by an impressive 66 percent and time-to-repair by 65 percent.<br />

What sets Johnson Controls apart is that we pull data directly<br />

from the machine to provide predictive algorithms and<br />

fault-detection diagnostics, translating to direct cost-savings<br />

for our customers.”<br />

The company recently reinforced its strong market position<br />

by introducing the OpenBlue platform, a digital solution<br />

suite that connects traditional operational technology, existing<br />

IT systems, and cloud applications. OpenBlue enables<br />

operating technologies to communicate and integrate across<br />

a range of systems seamlessly. Furthermore, the platform has<br />

provided valuable support during the COVID-19 pandemic<br />

with features such as contact tracing, social distance monitoring,<br />

thermal cameras, clean air, touchless environments,<br />

compliance and reporting management, energy optimization,<br />

and advanced safety monitoring.<br />

“Demonstrating an understanding of the importance of a<br />

robust global partner network, Johnson Controls partnered<br />

with Microsoft to build a solution connecting equipment<br />

data to the cloud for unprecedented operational insights.<br />

Specifically, the company has over 3,000 chillers connected to<br />

the Microsoft Azure platform,” noted Zhebrouski. “Overall,<br />

its outstanding features and value, such as remote monitoring,<br />

condition-based model service, maintenance and reliability,<br />

energy efficiency and sustainability, have positioned it<br />

for long-term growth.”<br />

Each year, Frost & Sullivan presents a Company of the Year<br />

award to the organization that demonstrates excellence in<br />

growth strategy and implementation in its field. The award<br />

recognizes a high degree of innovation with products and<br />

technologies and the resulting leadership in customer value<br />

and market penetration.<br />

Frost & Sullivan Best Practices Awards recognize companies<br />

in a variety of regional and global markets for demonstrating<br />

outstanding achievement and superior performance in<br />

areas such as leadership, technological innovation, customer<br />

service, and strategic product development. Industry analysts<br />

compare market participants and measure performance<br />

through in-depth interviews, analyses, and extensive secondary<br />

research to identify best practices in the industry.<br />

Volume 86 · Number 3 | 15

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