April/May 2021

Pluggedin.media

APRIL/MAY 2021

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

GRiPCORE technology is

a hybrid of modern and

traditional materials.

Find out more →

www.gripcore.com

A unique hybrid of LVL &

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Assembled slab incorporates

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Safety and security is in

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Email. info@door-co.com | Visit. www.door-co.com

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>>> • FIT & READY • MARKET FORCES • PURCHASING POWER • COMPOSITE TRENDS • >>>


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Editor’s Comment

SOPHIE STEVENS

EDITOR

SOPHIESTEVENS@MEDIA-NOW.CO.UK

WWW.TOTAL-FABRICATOR.CO.UK

GRiPCORE technology is

a hybrid of modern and

traditional materials.

Find out more →

www.gripcore.com

The saying goes: ‘when life gives you lemons, make lemonade’ – and

perhaps that is what the fenestration industry has done in response to

the Covid-19 pandemic.

A unique hybrid of LVL &

hardwood, cross laminated to

create a solid timber core

A door that will not crack,

move or de-laminate

Assembled slab incorporates

the cross laminated core

pressed with 4mm GRP skin

Safety and security is in

GRiPCORE’s DNA

With lockdown easing [at the time of writing] and the UK edging closer to a life

free of restrictions, hopes are pinned on a swift recovery, but the fenestration

industry has certainly played its part in keeping the economy afloat over the

past 12 months.

Despite various challenges, the sector has remained buoyant throughout the

pandemic, thanks to its strong ability to quickly adapt to the changing social,

economic and political landscape.

In our Doors section this issue, two composite door suppliers – Distinction

Doors (page 26) and Doorco (page 28) – detail the steps taken to keep up with

marketing, changing trends and supply issues, while over in our Automation

section, software specialist, BM Aluminium, reports how the increased

adoption of automation in the aluminium sector has allowed fabricators to

maintain social distancing, while increasing their volumes to meet demand.

With aluminium still in focus, Senior Architectural Systems’ James Keeling-

Heane discusses how simplifying sustainability can bring new opportunities

in both the commercial and domestic markets (see page 16), and on page 20,

Andy Lomax, general manager of Vale Window Group, talks to Total Fabricator

about the company’s decision to expand into aluminium production with the

Decalu system from Deceuninck Aluminium.

Read on for all of this and much, much more....

I hope you enjoy the issue.

find us on facebook

Sophie

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CONNECTING THE WINDOW & DOOR FABRICATORS SUPPLY CHAIN

Advertising:

Email. info@door-co.com | Visit. www.door-co.com

Motorway House | Charter Way | Macclesfield | Cheshire | SK10 2NY

Cover courtesy of Doorco: Ben Aspinall outlines the five key

trends in composite doors on page 28 www.door-co.com

Publishing Director: Andy Dunn

DD: 01892 732 047

Mob: 07963 330777

Email: andydunn@media-now.co.uk

Commercial Manager: Jake Roxborough

DD: 01892 732 047

Mob: 07956 133314

Email: jakeroxborough@media-now.co.uk

The content of Total Fabricator magazine (and website) does not necessarily reflect the views of the editor or publishers and

are the views of its contributors and advertisers. The digital edition may include hyperlinks to third-party content, advertising,

or websites, provided for the sake of convenience and interest. The publishers accept no legal responsibility for loss arising

from information in this publication and do not endorse any advertising or products available from external sources. No part

of this publication may be reproduced or stored in a retrieval system without the written consent of the publishers.

All rights reserved.

Registered office: 1 Forstal Road, Aylesford, Kent, ME20 7AU

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CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

APRIL/MAY 2021 TF 3


Contents

ISSUE HIGHLIGHTS

16

14 COLOURFUL HERITAGE

The impact of a property’s age on colour and

finish is examined, following a YouGov poll

commissioned by Deceuninck

16 SUSTAINABLE ALTERNATIVE

Senior Architectural Systems suggests that

‘simplifying sustainability’ in the aluminium

sector can create new opportunities

28 COMPOSITE TRENDS

Doorco explores five key themes that are

currently trending in the composite door sector,

from colour to customer care...

FEATURES

18 DIGITISE AND THRIVE

Rehau, explores the latest technology designed to

facilitate easier communication and more efficient

trading for fabricators

28

20 IN IT TO WIN IT

Vale Window Group, explains its decision to

expand into aluminium production with the Decalu system

from Deceuninck Aluminium

26 UP WITH THE LARK

Distinction Door’s Bethaney Larkman offers her

invaluable marketing tips for retail fabricators

42 UNITED WE STAND

As the global market for smart technology continues

to grow, Smart Ready says fabricators must support

their installer partners in order to thrive

48 FIT AND READY

With less than six months to go until FIT Show 2021,

Total Fabricator takes a closer look at what’s happening

behind the scenes to deliver a show-stopping return

50 THE EDGE OF EXCELLENCE

Edgetech suggests that while products are important, it

takes excellence across the board to make a truly great

spacer supplier

4 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


REGULARS

44 WINDOW WARE SHARES

This issue, Window Ware explains why the

personal approach is key when it comes to

customer service

58 PEOPLE POSTS


The latest industry people news, including a

GGF tribute to Ritec’s Stephen Byers

SECTIONS:

SYSTEMS

16

DOORS

26

58

NEWS ROUNDUP

06 GREEN HOMES GRANT SHELVED

The GGF says it is ‘not surprised’ by the demise of the

latest government energy efficiency improvement

scheme, but the UKGBC calls it a ‘travesty’

11 RECOVERY GAINS PACE

Latest IHS Markit/ CIPS UK Construction Total Activity

Index suggests the recovery in UK construction output

gained considerable momentum in March

AUTOMATION

36

HARDWARE &

ACCESSORIES

42

GLASS &

SEALED UNITS

48

50

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

APRIL/MAY 2021 T F 5


News Roundup

‘ABSOLUTE TRAVESTY’

The UK Green Building Council (UKGBC)

described the Government’s recent

decision to cancel the Green Homes Grant

scheme as an “absolute travesty”.

In a statement UKGBC’s chief executive, Julie

Hirigoyen, said: “Slashing more than £1bn in

funding for energy efficiency is an absolute

travesty, for households wanting to take action

and for businesses trying to plan ahead,

and has created yet another roadblock for

decarbonising the country’s 29 million homes.

“We have been left speechless by this news,

which comes just days after the Environmental

Audit Committee sent a clear message to

government that if we are to meet our legally

binding target to be net zero carbon by 2050,

urgent action is needed to improve energy

efficiency of homes this decade.”

GGF ‘NOT SURPRISED’ BY SCHEME’S DEMISE

The Glass and Glazing Federation (GGF) has

said it is ‘not surprised’ by the demise of the

Green Homes Grant scheme, but will continue

to work with the Government to “help the UK

achieve its long-term zero carbon objectives”.

John Agnew, GGF managing director, commented:

“The cancellation of the scheme comes as no

surprise. The interest and uptake of the scheme

has been low and this has been due to the limited

options for consumers combined with a lack of

approved installers to implement the scheme. The

criteria to be an approved installer included the

high level qualification requirement for companies

to be accredited to the PAS 2030 standard within

a very short time period. This scheme was

announced in July last year without consultation

with industry and I hope the Government ensures

that all future schemes will be inclusive and

for the benefit of all of the home improvement

industry and consumers.”

Find more industry news at: www.total-fabricator.co.uk

John Agnew

The Green Homes Grant scheme, announced

in July 2020 with £3bn budgeted, was the first

substantial energy efficiency scheme for home

improvement in England for several years.

John Agnew added: “On behalf of our members

and the industry, the GGF will continue talks

with government on energy efficiency in existing

building stock and new-build, to help the UK

achieve its long-term zero carbon objectives.”

REHAU ‘WORKING IN THE DARK’ CAMPAIGN AIMS TO BOOST TRADE

Window profile manufacturer, Rehau, has

launched a consumer campaign to help create

opportunities for the window trade, after a survey

found that the average home-worker gets just 22

minutes of natural daylight per day.

Rehau commissioned the research to explore the

issues that consumers face when working from

home, and as part of a wider strategy to build

brand awareness for its trade customers. The

study of 2,000 remote workers found that three in

10 have no natural light over their working area,

with 36% saying it definitely contributes to a lack

of motivation.

When working from home, one fifth of respondents

said they would move their working area adjacent

to a window, with 65% convinced this affects their

productivity. With trends over the past 12 months

highlighting a significant rise in home renovations,

Rehau suggests that the search for natural light

creates opportunities for the window trade.

Stephen Beresford, head of marketing and

communications at Rehau Windows, said: “The

research shows that natural light and windows

are key considerations for homeowners when

making changes to their homes. Through

commissioning this study, we are raising the

profile of the Rehau brand with consumers to

create new opportunities for trade. The pursuit of

more natural light presents renewed prospects

for the fenestration industry as it means more

focus will inevitably be placed on [consumers’]

windows and doors.”

‘Working in the Dark’ is the first campaign in a

series as Rehau looks to increase awareness of

its products and ‘educate consumers that not all

window materials and brands are the same’.

6 TF APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


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News Roundup

PEAK, PADDLE, PEDAL

POSTPONED TO 2022

GM Fundraising has postponed its 2021

Peak, Paddle, Pedal charity event to

raise money for Hope House Children’s

Hospices until 2022.

Gary Morton, the founder of GM Fundraising,

said: “Having already postponed our

scheduled 2020 event back to 2021 due

to the pandemic, we are disappointed to

reschedule again. With pandemic restrictions

still in place, this has prohibited the ability

to undertake the team’s extensive one:one

training programme that is needed for such

an event. In light of this situation and the

short timeframe to raise funds, we feel it was

the sensible and responsible thing to do.”

The 12 members of the Peak, Paddle, Pedal

team will now climb Snowdon, canoe 150

miles down the length of the River Severn

and cycle 150 miles back to Hope House in

Oswestry from 30 July, 2022.

With several large-scale fundraising events

being postponed or cancelled over the last

12 months, support for Hope House has

never been so vital. Gary said: “Like a lot of

charities, the pandemic has hit Hope House

Children’s Hospices hard... We are more

determined than ever to help support them

going forward and look forward to the various

planned events we still have this year.”

One such event is the GM Fundraising

Cup, which has been rescheduled for 14

- 16 September, 2021 at Quinta Do Lago

in Portugal. Gary said: “Looking at the

Government’s roadmap out of lockdown, we

are as confident as we can be of this event

going ahead. The three-day golf event is

hugely popular and more importantly raises

some much-needed funds.”

Smooth colours are the single most popular

PVC-U foiled finish according to the findings

of an independent survey of UK homeowners.

The study, conducted by leading pollster, YouGov,

and commissioned by Deceuninck, found that

smooth colours were more than twice as popular

as natural woodgrain finishes and significantly

more popular than woodgrain colours.

While as a single finish option, 42% of

homeowners selected standard white as their

preferred option for replacement windows,

combined, premium finishes (natural woodgrains,

solid colours, and woodgrain colours) were

overall more popular, cited by a total of 54% of

respondents as their preferred option.

Rob McGlennon, managing director, Deceuninck,

said: “What we’re seeing is fundamental growth

in the popularity of solid colours. This is in part

down to a general growth in appeal but also in

part at least to the installation of foiled PVC-U

products alongside aluminium.

“This is something which is also reflected in our

survey, which shows the popularity of greys with

Find more industry news at: www.total-fabricator.co.uk

POLL: SMOOTH FINISHES MOST POPULAR

homeowners, particularly anthracite grey but also

increasingly agate grey.”

The survey found that homeowner preferences were

also influenced by age, with older homeowners aged

55+ more inclined to choose a natural woodgrain

than younger homeowners, who preferred smooth

colour options.

Rob added: “We need to be thinking about colour

preference but also finish. Woodgrains make up

a sizeable share of what we do, smooth finishes

have gained ground and given their popularity

with a younger demographic, are likely to become

increasingly important overtime.”

Rob McGlennon

DEMAND FOR FOILS ‘MAIN GROWTH DRIVER’

Aluplast says it is on target to double its yearon-year

turnover at Q1 2021, with demand for

colour and finish identified as a main driver

for growth.

Foils account for as much as 50% of total order

volume for the PVC system house, which has

invested significantly in foiling technology and

production capacity at its manufacturing facility.

Aluplast maintains that this investment, combined

with extensive forward planning ahead of the January

deadline for the UK leaving the European Union, has

been central to its ability to maintain a strong and

consistent supply of product.

Aluplast, said: “The appetite for foils and colour

is on an upward trajectory but the pressure

on fabricators and installers to deliver on that

demand is also increasing.

“Our investment in foiling lines and CNC foiling

technology has afforded us a great deal of flexibility,

even on our bespoke finishes. Traditional, manual

foiling processes can take hours, but we’ve reduced

that to just minutes, and that has a had positive

impact on cost and efficiency that we can pass on to

our customers.”

This is despite widespread congestion at UK ports

due to shipping container shortages and worsening

delays on imports owing to Brexit.

Ian Cocken, director of sales and marketing at

8 TF APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


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News Roundup

H&S ON THE MENU

PURPLEX TO HEAD UP ‘MARKETING VILLAGE’

Industry brands, Purplex Marketing and

Insight Data, say they have united with the

FIT Show to “bring the whole industry back

together” in 2021.

between FIT Show, Purplex Marketing, Insight Data

and the Glazing Summit conference. The companies

have pledged to work together to deliver these two

main events in the industry calendar.

The Glass and Glazing Federation (GGF)

has launched a new health and safety

webinar programme consisting of a series

of lunchtime webinars, where members

and non-members can hear from industry

experts and special guests.

The webinars will be hosted live by James

MacPherson (pictured above), GGF health,

safety and environment manager, who has

devised the programme.

James commented: “We are pleased to

launch these regular Lunch and Learn

health and safety webinars... we have

various webinars planned over the coming

months with subjects ranging from health

and safety basics, to introductions to

human and organisational performance and

organisational drift. It promises to be an

exciting programme that will provide really

useful information and benefits for GGF

members and the industry in general.”

Webinars are running from April through to

September. For more information, or to book

your free place, visit:

www.ggf.org.uk/health-safety-webinars/

Ascot Group brands, Purplex and Insight, will

headline the ‘Marketing Village’ at FIT Show

2021 (September 26 - 28, NEC Birmingham), as

well as having a standalone presence with two

exhibition stands at the event.

The ‘Marketing Village’ is designed to provide a

central point for exhibitors and visitors to access

a dedicated programme of marketing-specific

learning material, headed up by experts from Purplex

Marketing, Insight Data and guest speakers.

FIT Show event director, Nickie West said: “Purplex

Marketing and Insight Data are at the forefront of

the industry when it comes to delivering an endto-end

marketing solution, powered by the most

up-to-date data. It was a natural decision for us to

partner with them in this way.”

The announcement forms part of a wider partnership

Andrew Scott in action at an

earlier Glazing Summit

The Glazing Summit conference, organised

by Insight Data and Purplex Marketing, brings

together leaders from across the supply chain

to discuss best-practice and debate industry

trends and developments. This year’s event will

take place on Thursday 21 October 2021 at the

Edgbaston Conference Centre, Birmingham.

Andrew Scott, MD of Purplex Marketing & Insight

Data, said: “The fact that the Glazing Summit

follows FIT Show presents a further opportunity

to bring the whole industry back together. The

timing is perfect. People will be able to get a

taster of what to expect from the Glazing Summit

when it returns to Edgbaston Stadium soon after

[FIT Show]. Without giving too much away, we’ve

got some really exciting content, speakers and

features lined up.”

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10 TF APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


Find more industry news at: www.total-fabricator.co.uk

SEAL OF EXCELLENCE

Window and door fabricator, Frame

Fast UK, was presented with a Seal

of Excellence award from developer

Wheeldon Brothers, for its contributing

work to The Dial in Spondon, Derby.

The Dial won a coveted Seal of Excellence

Award in the National House Building Council

(NHBC) Pride in the Job 2020 awards.

Built on a derelict brown field commercial

site, the development is made up of 113

homes – including two, three and fourbedroom

detached, semi-detached and

bungalow properties. It backs onto a stretch

of canal newly restored by The Derby and

Sandiacre Canal Trust.

Frame Fast manufactured Elite flush PVC-U

windows, composite doors and French

doors, all with triple glazing for Derby-based

Wheeldon Brothers.

Debbie Smith at Wheeldon Brothers, said: “As

a member of the NHBC, we were so pleased

to win in the Pride of Excellence Awards and

we felt it was important to recognise those

who took part in the project. Frame Fast were

a huge part of The Dial, providing top quality

products and excellent support and we have

a great relationship with them.”

WAREHOUSING EXPANSION: Alutech has added an additional 17,000ft 2 of warehousing to its West-Yorkshire premises,

taking its facilities to 62,000ft 2 for both aluminium systems and garage door supplies. The expansion was prompted by the

‘unprecedented growth’ reported by the company last year, which saw sales volumes increase by 50%. The new facility will

house sectional garage doors, the manufacturing of sectional doors and storage of garage door automation, allowing aluminium

profile systems and roller garage door components to further grow into the existing space, particularly as new products are

launched over the coming year.

CONSTRUCTION RECOVERY GAINS PACE

The recovery in UK construction output gained

considerable momentum in March, supported

by robust rises in house building, commercial

work and civil engineering.

Adjusted for seasonal influences, the IHS Markit/

CIPS UK Construction Total Activity Index registered

61.7 in March, up sharply from 53.3 in February

and signalling the strongest rate of construction

output growth since September 2014.

Housebuilding was the best-performing category,

with strong increases in activity also seen in

commercial construction and civil engineering.

Survey respondents often commented on the

mobilisation of delayed projects, especially in

areas such as hospitality, leisure, and office

development. There were also reports of a boost

from major infrastructure projects in March, as

well as higher workloads due to greater spending

on residential construction work and rising new

home sales.

Forthcoming new project starts spurred a solid

rise in employment numbers, with the rate of

job creation the strongest for over two years in

March. Construction companies also signalled a

sharp increase in purchasing volumes in response

to greater workloads. The latest upturn in input

buying was the steepest since November 2020.

Higher demand for construction products and

materials contributed to longer wait times for

deliveries by suppliers. Around 41% of the

survey panel reported longer delivery times

from suppliers in March, while only 1% saw an

improvement. Supply constraints and logistics

issues were commonly reported by construction

companies, especially for imported items.

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CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

APRIL/MAY 2021 TF 11


The Business Pilot Barometer

RETAIL SECTOR MOTORS AHEAD

Neil Cooper-Smith, senior analyst at Business Pilot, draws comparisons with the motor industry

as consumer confidence remains high, translating into an increase in window and door sales.

Business Pilot Barometer, Edition 15: January/February/March 2021

“280,000 new cars were registered last month [March 2021], compared with 254,000 in March

2020 - that puts registrations of the new 21 plate up 10% on the same time last year. It’s

significant because the motor industry, in common with our own sector, has had to adapt to a

new sales format with showrooms remaining closed throughout the last month.

“It also shows that consumers continue to feel flush. The Bank of England Monetary Policy

Committee suggests that this runs to the tune of £125bn. Consumer confidence remains high,

and housing mortgage approvals are up by more than 40%.

“The extension of the stamp duty holiday to June, meanwhile, continues to drive activity in the

housing market.

“This housing activity, combined with cash in [consumers’] wallets – and let’s face it, still very

little else to spend it on – continues to drive the boom in home improvement. This translated

into an increase in sales, March on February, of 17%.

“Average order value was up 6%, at just short of £4,750, and leads were also slightly up.

Conversion rates were slightly down at 32.5%, something which we’ll need to track next month,

but overall the figures paint a positive picture. The comparison is, in a sense, not a fair one but

compared to March 2020, when demand fell off a cliff edge, in March this year the market is up

18% year-on-year, significantly outstripping growth in the car industry.

“And like the car industry we are also facing challenges in supply. Covid-driven disruption has

left car makers struggling to source computer chips. Our own problems may be a little less

high-tech but with polymer suppliers calling force majeure on resin; composite slabs and

hardware delayed, as well as disruption in glass supply, they are not insignificant.

“While price increases may be difficult to swallow, not having the product to make or supply, is

an altogether more bitter prospect.

“This is something which is going to make managing your supply chain, and ultimately your

cashflow, in the coming months, critical.

The Business Pilot Barometer offers a monthly analysis of the key trends

defining window and door retail, drawing on real industry data collated by

the Business Pilot customer relationship management system (CRM).

“Cash, as they say is king, and at a time when demand is high, losing track of cashflow,

process and profitability, presents an even greater risk.”

www.businesspilot.co.uk

www.businesspilot.co.uk/barometer

12 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


www.vbhgb.com

ORION

proteQ10

PREMIUM

PREMIUM


Spotlight

A COLOURFUL HERITAGE

An exclusive YouGov report, commissioned by systems house Deceuninck, suggests that the

age of a property makes colour and finish critical in determining purchasing decisions.

Total Fabricator explores some of the findings...

It may seem incredible, given how broadly

the term is applied, but there is in fact no

specific definition of what counts as a period

property. There’s a general consensus that

it was anything built before the end of WWI,

but housing experts seem unable to agree,

completely at least.

“It’s about moving away from a ‘onesize

fits all’ approach to drive up

margins and win more business”

Chris Jones, Deceuninck

There’s also disagreement about if the ‘bar’

should move as time passes. A house built today,

will, after-all, at some point in the future, become

a period home!

Less open for discussion are the facts that 21%

of the UK’s housing stock was built before 1919;

16% between 1919 and 1944; 19% in the post

war period to the early 1960s; 20% through to

1980; 8% 1981 to 1990 and then everything

else, since then.

What is also notable is that much of our housing

stock was built in the pre-war period and is

notoriously ‘leaky’, and equally significantly

around 75% of the residential properties that will

be occupied in 2050, already exist.

So how does the age of a property influence

the decision-making of its occupiers when

purchasing new windows and doors?

A survey by leading pollster YouGov and

Do the maths!

Pre-inserted, co-extruded

gasket in frame, vent

and glazing beads

commissioned by Deceuninck, offers new insight.

“We asked a number of questions,” explains

Chris Jones, sales director, Deceuninck. “Energy

efficiency, acoustics, colour and finish; we

wanted to understand how each impacted on

the end-user’s choice, so that we can support

installers in targeting prospects more effectively.

Driving up margins

“It’s about moving away from a ‘one-size fits

all’ approach to drive up margins and win more

business by bringing more focus to prospecting.

“One of the areas where PVC-U sales aren’t

always easy is in sales to owners of older

properties, particularly in conservation areas. We

wanted to know what those owners understood;

what they thought, so we could address the

gaps and any misconceptions and support our

customers in targeting them more effectively.”

The findings of the study show that in common

Marine grade, dual

colour and textured

finishes as standard

with all property owners, colour was cited as ‘very

important’. Other drivers like energy efficiency

and security were also important.

How new windows matched into their home was,

however, significantly more important for owners

of properties built pre-war and immediately after

it, with 70% stating that it was ‘very important’

in their purchasing decision.

“It compares to say 56%, for people living in

properties built between 1950 and 1970, a period

dominated by large estate developments,” Chris

continues. “It’s not that the owners of those

properties don’t care about how their homes

look, it’s just that the match to their home is less

important than those who live in older pre-war

properties, where keeping with ‘character’ is

more important.

This had ramifications for colour choices too.

Owners of properties built after 1949 expressed

Modular – lower

stock holding and

release cash!

14 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


an over-riding preference for white (50%) where

they were asked to select their preferred colour.

Greys scored 15%, woodgrains 10%, while

cream polled 7%, amongst others.

“You have to look at the type of properties. Often

red brick with white windows. White is the ‘natural

fit’ says Chris. “Owners of properties built before

1919, were more inclined to select a colour finish,

with white selected by only 36% of respondents.”

This also translated into their response to

casement style, standard or flush.

Deceuninck offers a highly popular heritage flush

sash option, which as a 70mm system recreates

the aesthetic of a 19th and early 20th Century

timber window, without the complexity of additional

plaster cut-back associated with some systems.

PAS24 approved and achieving a WER A++

rating, the Deceuninck Heritage Flush Casement

also comes with options on traditional ironmongery,

and it has been specifically designed for

conservation areas, with a dedicated colour range.

This includes Heritage White; Anthracite Smooth/

Heritage White plus Black Ash; Agate Grey;

English Oak; Ice Cream; in dual colour options on

Heritage White, making up part of the 30 colour

options held in stock by Deceuninck.

Chris continues: “The survey results show that

the appeal of flush casements goes way beyond

the owners of period properties but was by far and

away preferred by them

over standard casements.

“This was particularly true

of owners of properties

built before 1920, so

those classically defined

period homes (62%),

compared to the 33%

of the same group who

preferred a traditional

sculptured casement.

“What is also notable is

that standard white PVC-U finishes, selected by

only 30% of owners of properties built before 1920,

with smooth solid colour finishes selected by 25%

of those surveyed as their preferred choice, while

14% selected a woodgrain colour; and 13% a

natural woodgrain.

He concludes: “It’s another example of how if you look

a little bit deeper, you can identify the preferences

that will allow you to sell more effectively.”

Deceuninck will be hosting a series of workshops

in the summer to build improved understanding

of how demographic impacts on purchasing

decisions and how the industry can sell more

effectively. It will be sharing key findings with its

customers in a series of presentations.

Contact Deceuninck:

01249 816 969

www.deceuninck.co.uk

@DeceuninckUK

Manufacturing efficiencies of up to40% *

Decalu by

Deceuninck Aluminium

DUAL

COLOUR

AS STANDARD

FAST

make

CUT MANUFACTURING TIMES BY UP TO 40%

*Compared to other

similar systems

Call 01249 816 969 or email

info@deceuninck.co.uk to find out more.

www.deceuninck.com

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

APRIL/MAY 2021 T F 15


Sustainability

SUSTAINABILITY AS STANDARD

As the thermal performance of aluminium windows and doors continues to be a hot topic in

both the commercial and domestic markets, James Keeling-Heane, sales director at Senior

Architectural Systems, discusses how simplifying sustainability can bring new opportunities.

A

ccording to data from the UK Green

Building Council, the built environment

accounts for around 40% of the UK’s

carbon footprint and this looks solely at the

construction process. If we were to include the

embedded carbon emissions from the operation

and maintenance of a building, the stats would

be much higher. With this in mind, it’s easy to see

why the construction industry and Government

is focusing on developing more sustainable

solutions and setting stringent targets for the

energy efficiency of new-build projects.

Although significant progress has been made,

there is still work to be done in terms of

decarbonising existing buildings – particularly in

the residential sector.

Green means go… or does it?

With the UK’s aging housing stock, there is a

real challenge in finding a cost-effective and

practical way of improving the energy-efficiency

of domestic dwellings. Many initiatives have

been launched over the years but as the low

take up and logistical issues that have plagued

the Government’s recently

cancelled Green Homes Grant

scheme prove, it’s going to be

a big hurdle to overcome.

There are many elements of a

building that can influence its

energy-efficiency but doors and

windows are a good place to start

– after all, nearly all buildings

have them! However, fenestration

systems that have exceptionally high

thermal efficiency and offer ultra low

U-values are still often seen as a niche product.

This risks potentially alienating those customers,

and indeed contractors, who may worry that low

U-values and high energy ratings could equate to

higher costs and more complex fabrication and

installation processes. Fortunately, advances

in the design and development of sustainable

aluminium fenestration systems are helping to

change views in more ways than one.

The evolution of aluminium

Aluminium windows and doors provide a

welcome alternative to both domestic customers

and commercial specifiers alike. Not only

do they offer exceptional durability

which outperforms traditional timber

windows but as well as strength

and robustness, they provide

a sleeker, more aesthetically

pleasing finish than PVC-

U. Modern-day aluminium

fenestration systems are

also exceptionally efficient

but it’s fair to say that this

wasn’t always the case.

As aluminium is a good

conductor of heat and a poor

insulator, on its own it offers little

protection from heat loss and solar gain. The

development of thermally broken window systems

provided an innovative solution but even so,

the earliest examples were not without their

issues. The use of polyurethane as an insulator

to prevent heat loss between the inner and outer

frame offered only limited thermal performance

and was prone to shrinkage over time, creating

leaks in the frame. The next generation of

aluminium framed windows used a much

stronger polyamide to create a thermal break and

provide increased protection against heat loss.

However, the ever-changing Building Regulations

and requirement for even lower U-values has

created a need for aluminium windows to offer

even greater levels of thermal performance.

A workable solution

One pioneering innovation is Senior’s patented

PURe aluminium window and door system, which

is the first on the UK market to incorporate a

thermal barrier made from expanded polyurethane

foam; a material that is more commonly used

in insulation products and that has long been

recognised for its excellent thermal properties.

16 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


SYSTEMS

Despite its advanced design and construction, the

PURe system is easy to manufacture and install

using existing tooling. Through investment and

innovation, manufacturers like Senior have been

able to keep the solution simple and workable and

most importantly, fully recyclable.

In light of the pending changes to Part L of the

Building Regulations, it’s also important that

manufacturers can stay ahead of the game so

that their systems provide the required results

without having to undergo significant changes

that may affect its usability or cost. For this

reason, the most effective window and door

systems are those that have been developed to

not only meet but exceed current requirements.

This level of predictability and reassurance is

important in these challenging times for both

fabricators and clients, whether you’re looking at

low U-values in the commercial sector or Window

Energy Ratings in the domestic market.

Tangible savings

As great as the desire to save the environment

is, on most projects there is also the very real

need to save money and although the highest

“There is no doubt that sustainable construction

products are increasing in popularity but they

really need to become the norm”

performing aluminium fenestration systems won’t

necessarily be the cheapest, they can offer the

best return.

Simply put, thermally-efficient systems can help

lower domestic energy bills, significantly reduce

the operational costs of commercial buildings and

in turn, create a much smaller carbon footprint.

Rather than being a niche product, low U-value

aluminium windows and doors are actually a

much simpler, cost-effective and often less

intrusive way to meet sustainability targets than

other solutions such as photovoltaic roof panels

or underfloor heating.

The inherent strength of aluminium also means

that maintenance costs can be reduced. Although

the energy-efficiency of fenestration systems can

be boosted through the complementary use of

low-emissivity (or ‘low-e’) glazing, it’s important

to remember that the thermal performance of

many aluminium systems, including our own PURe

system, is really focused in the frame. This is much

more hard-wearing and less likely to break than

glass so represents a good long-term investment.

There is no doubt that sustainable construction

products are increasing in popularity but they really

need to become the norm so that the benefits they

can bring on individual projects can be amplified

on a wider scale. It may be a small step to reducing

the overall carbon footprint of the construction

industry, but it’s a move in the right direction.

Contact Senior Architectural Systems:

01709 772600

www.seniorarchitecturalsystems.co.uk

@Senior_Systems

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

APRIL/MAY 2021 T F 17


Digital Innovation

DIGITISE AND THRIVE

SYSTEMS

With digital innovation fundamental in streamlining the window supply chain, Russell

Hand, head of product management and technical at Rehau, explores the latest technology

designed to facilitate easier communication and more efficient trading for fabricators.

With home renovations increasing

markedly over the past 12 months,

homeowners are taking to social

media to document their projects. According to

Checkatrade’s Home Pride Index, the number of

results for #homeimprovement on Instagram

currently exceeds 3.3 million. As a result,

consumers are taking visual inspiration from

one another, leading to a domino effect of new

projects. While many tradespeople are reaping the

rewards of this trend, it may be challenging for

the window industry to stay abreast of this high

demand. Advances in digital technology and tools

help to streamline the window retrofit process

and make it easier for fabricators to do business

with the wider window industry.

Remaining competitive

With customers often keen to see how their

completed windows and doors will look during

the quotation process, digital visual tools can

provide great benefits, helping fabricators to stay

ahead of their competitors. An example of digital

innovation for the fenestration industry is Rehau’s

‘Rehau Connect’ project platform which helps to

organise a window project by enabling a central

place for plans, visuals and quotes. Fabricators

can benefit from tools like this as they help to

streamline conversation with installers which

could lead to increased business due to increased

efficiency and time savings.

A specific example is Rehau Connect’s 3D

visualiser, which allows users to turn and rotate

the windows and doors in all directions, to

provide the customer with a 360º impression and

realistic graphics. Tools like this help to create

more of an experience for installers and the endusers

and also act as a great sales tool to give

fabricators an edge over other suppliers. The

system will also allow tradespeople to collaborate

and create a personalised quote with company

logos, details of the configured windows, and a

“It is undoubtedly an

exciting time, with

digital innovations

offering huge benefits

to fabricators”

sketch of the windows with individual prices. This

helps to provide complete transparency to buyers

when making decisions.

Simplicity and sustainability

These days, a lot of fabricators want two

key things: more time in their day and more

sustainable, eco-friendly operations. However,

consumers are researching more now than ever

and as a result, businesses are being inundated

with requests. This means a more efficient

approach to formal processes, such as developing

quotes, is required. This is where the digital

space can pay dividends. Having platforms like

Rehau Connect can save time by enabling faster

and simpler communication between all parties,

which could help to win projects. It’s an added

bonus that it eliminates the need for a complex

and endless trail of physical documentation,

which can be a grievance to file as well as keep

organised and safe.

Eliminating paper has also become increasingly

important given the growing focus on

sustainability and waste reduction. Using digital

tools to record all necessary documentation

which can be sent and received electronically is

therefore an ideal solution. For example, Rehau

takes a digital-first approach when creating

fabricator resources in order to encourage more

efficient processes – an approach that echoes

the company’s wider sustainability strategy.

Ultimately, digitalisation can be more sustainable

as well as provide access to a network of the

right people.

The right fit

Making business easier is often associated

with being connected to like-minded people.

Therefore, using platforms which feature reliable

and professional people can help to provide

a fast, high-quality service for end-users. For

example, Rehau Connect links fabricators with

installers that have been approved through

the company’s Authorised Partner Scheme. By

choosing to do business with installers who are

reliable, specialist and accredited, fabricators

have reassurance that the high-quality window

products they produce will not be compromised

by poor installation. The digital platform in turn

helps good tradespeople to be connected and

work with each other.

It is undoubtedly an exciting time, with digital

innovations offering huge benefits to fabricators

and others in the fenestration industry. With

this in mind, it is critical for fabricators to take

advantage of these invaluable resources and

stay ahead in a rapidly digitising market so as

to remain competitive. As a result, they stand to

gain from streamlined and simplified processes,

as well as preserving quality through doing

business with other good tradespeople.

To find out more about Rehau Connect, visit:

www.rehau.com/uk-en/rehau-connect

Contact Rehau:

01989 762600

www.rehau.com/uk-en

@REHAUWindows

18 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


Style & elegance

with Rio flush

fit windows

Your home is the heart of your family,

creating moments you will treasure forever.

Our stylish and elegant Rio flush fit window

is a realistic alternative to traditional timber

windows. Turner Oak makes a real impact

and adds a quality finish to your home.

Windows. Reinvented for modern life.

www.rehau.uk/rio


Aluminium

IN IT TO WIN IT WITH ALUMINIUM

Andy Lomax, general manager of Vale Window Group, talks to Total Fabricator about the

company’s decision to expand into aluminium production with the Decalu system from

Deceuninck Aluminium.

TF: Can you give us a brief background to the

Vale Window Group?

Andy Lomax (AL): The company was started

in 1996 by Brian and Richard Hackett, with a

factory in Mansfield’s Crown Farm Industrial

estate. As we grew, we took on an additional

facility in Stockport and until recently, we have

concentrated purely on manufacturing PVC-U, the

last 12 years of which have been as a leading

supplier of Deceuninck’s PVC product range.

Last year, however, we made the decision to start

manufacturing aluminium as well, taking on the

Decalu system from Deceuninck Aluminium.

This involved relocating all our PVC production

to Mansfield, in order to concentrate purely on

aluminium at our 12,000ft Stockport factory.

TF: What prompted the move to start

manufacturing aluminium?

AL: In the past, we bought in aluminium in order

to service those customers that were asking for

it, but the profit margins for us were minimal. As

demand has risen, especially for bi-folds, it was a

logical decision to bring manufacturing in-house.

We now have full control of supply and the quality

of the finished product, but it’s also given us the

opportunity to fully capitalise on growing demand

in the aluminium sector.

TF: Are you concentrating mainly on demand

for bi-folds?

AL: We are offering the full Decalu range. That

includes the Decalu88 bi-fold, but also the

Decalu163 lift-and-slide and the Decalu88

Residential Door as well as the window systems, the

tilt-and-turn, fully reversible and casement options.

TF: To what extent was the decision to

manufacturer Decalu influenced by your

experience as a Deceuninck PVC fabricator?

AL: Switching to aluminium was a big investment

for us. We weren’t going to take the decision

lightly and we spent months researching various

systems, looking at lots of manufacturing sites

and at machinery – ultimately, we chose Decalu

purely on merit.

It is true that it works very well for us to be

able to offer Decalu alongside Deceuninck PVC

because they suit so well together. That’s a big

advantage when selling to homeowners, because

you can offer the Decalu88 bi-fold or residential

door for instance, combine it with PVC windows

and if you order it all in the same finish, it will

match perfectly.

Would we have taken on Decalu if it had been

offered from a different system house? 100% yes,

we would. We took it on because of its features,

because we knew it would sell. Being part of the

Deceuninck stable was an added bonus.

TF: Can you talk us through some of the

features of Decalu that you found so attractive?

AL: From a fabrication point of view, it’s much

easier to manufacturer than other systems. There

are less components, you have a single outer

frame and sash with an identical middle section

and the gasket is co-extruded and pre-inserted,

so it saves us a lot of time.

“With the reception we’ve had for Decalu so far,

we’re anticipating the aluminium side of the

business to grow very quickly indeed”

And the pre-inserted gasket also makes it much

easier to install. If you take the Decalu88 bi-fold

as an example, you can have it glazed in minutes.

Combine that with two, 7mm adjustable jams

that allow for 14mm of tolerance for openings

20 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


SYSTEMS

that aren’t perfectly square, and it makes a

huge amount of difference for our customers.

They would normally put a whole day aside for

a traditional bi-fold installation – with Decalu

they’re telling us they can fit two in the same

amount of time.

As a retail proposition, it also ticks a lot of boxes.

Again, if you take the Decalu88 as an example,

U-values are as low as 0.68W/m 2 k with triple

and 1.4/m 2 k with double glazing, and thanks to

the standard of the hardware, the operation of

the doors is superb, even on 3m high doors and

200kg sashes.

The slim sightlines, the fact it comes with dual

colour, marine grade and textured finishes as

standard – the quality speaks for itself.

TF: How are your customers responding

to Decalu?

AL: It’s been overwhelmingly positive. We

are enjoying repeat business and we are

also experiencing pull-through demand from

customers who haven’t tried it yet but have heard

about how good it is.

In fact, it’s proved so popular, we have had

customers approach us for Decalu, and they’ve

liked it so much, we’ve won orders for our PVC

range off the back of it!

TF: What is your current split between

aluminium and PVC production?

AL: We have enjoyed strong growth with

Deceuninck – we enjoyed record sales month

on month in 2020 – and we have been very well

placed to respond to the rise in popularity of

higher-value, premium products with its Flush

Sash and heritage range, and also for the fact it

has taken the lead with its colour offer.

Our current capacity for PVC reflects that,

compared to our output for aluminium, but we

haven’t invested in a new factory just to do 50

bi-folds a week.

We’ve got off to an extremely strong start and

with the reception we’ve had for Decalu so far,

we’re anticipating the aluminium side of the

business to grow very quickly indeed.

Contact Deceuninck for further info on Decalu:

01249 816 969

www.deceuninck.co.uk

@Decalu_UK

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

APRIL/MAY 2021 T F 21


Ultimate Security

High-Performance

Low U-Values

System 10-35 Hi / Hi+

Commercial Door and Framing

Providing high-performance strength and security,

Metal Technology’s new innovative, commercial

door and framing system has been developed to

offer exceptionally low U-values, delivering as low

as 1.27 W/m 2 K with double glazing and 0.93 W/m 2 K

with triple glazing. Ideal for high traffic locations

within the commercial, health, education or

retail sector.

Multi-point locking is achievable on sash heights

up to 3 metres and 100kgs with glazing from 28mm

to 44mm units. With the full 10-35 range of door

and framing systems tested to PAS 24, designers

can specify security doors with confidence.

Certified:


PAS 24 security tested to comply

with Secured by Design criteria

Multi-point locking

Mag locks

Panic Exit (push rail or touch bar)

All of the above in single

or double door applications

Available in single or dual colour

standard RAL finishes

Cycle tested to BS 6375 Part 2

Bespoke tooling and jigs to assist

with rapid manufacture

LogiKal estimating and production

software for manufacturing, glass

and U-value calculations

Range of stainless steel handle

options available from stock

For further information and technical data visit metaltechnology.com

T +44 (0)28 9448 7777 || orders@metaltechnology.com || Follow us on


Updates

1ST CLASS EDUCATION THANKS TO METAL TECHNOLOGY

Metal Technology systems have been used as part of a £60.5m

education campus project for West Lothian Council.

Developed in response to significant housing expansion in the area,

facilities will include: Holy Family Primary School – a replacement

primary school which includes a nursery; two secondary schools

(Winchburgh Academy and Sinclair Academy) and a shared physical

education and community block.

Metal Technology says it performed an ‘intrinsic technical role’ in

this collaborative design approach with both Ryder Architecture and

JM Architects, to propose elements of commonality in the design of

the aluminium glazing throughout the overall scheme, whilst achieving aspects of individuality across the secondary and primary education buildings.

The main contractor Morrison Construction and approved Metal Technology fabricator Albann are simultaneously collaborating on the £14m Calderwood

Primary School as part of the commitment by West Lothian Council and its development partner Hub South East, to expand upon the school estate with

purpose-built facilities to meet the growing demands of the local communities.

Across the buildings, Albann are utilising Metal Technology’s System 17 capped curtain walling and a number of systems from its high-performance low

U-value range of windows and doors to include System 5-35Hi+ tilt/turn, System 4-35Hi+ casement, System 5-20D Hi+ thermal door suite and System 22

barrier grilles. www.metaltechnology.com

VEKA PLEDGES TO RECYCLE BEYOND INFINITY

PVC-U systems supplier, Veka, has unveiled plans to increase usage of recycled

material beyond its existing Infinity system.

In 2007, Veka’s sister company, Veka Recycling, opened the UK’s first window

recycling plant and last year the company invested £150k in six new silos to increase

the storage capacity at its Wellingborough site.

Veka describes its Infinity profile, launched in 2010, as ‘a dedicated system with an

environmental conscience that contains up to 80% recycled material’.

The coming months will see Veka start to roll-out recycled material across a number

of its mainline profiles, starting with cills and following with frame extensions, with

potential to expand further throughout the course of the year. The company has also

committed to driving further usage of recycled PVC-U in the coming years.

With recycling now a crucial part of Veka’s strategy, over the last five years more

than 24,000 tonnes of PVC-U has been diverted away from landfill. www.veka.co.uk

WICONA SELECTED FOR WARDIAN DEVELOPMENT

Wicona glazing systems have been selected to help achieve the optimum aesthetic,

energy, acoustic and other performance objectives at the Wardian development in

London’s Docklands.

Inspired by Dr Nathaniel Bagshaw Ward’s ‘Wardian case’, which botanists used to transport

plant specimens from remote parts of the globe during the 19th century, the development by

EcoWorld Ballymore comprises 50 and 55-storey residential towers, containing one and two

bedroom flats, as well as penthouse suites with views of Canary Wharf. Additionally, a podium

houses a private screening room, restaurant and retail units. Design practice Glenn Howells

Architects was responsible for not only the overall concept and detailed design, but also much

of the interior work. The decision to utilise Wicona’s Wicline 75 doors, bespoke Wicslide 150PS

sliding glazing and Wicline 90SG windows – all integrated into the custom unitised façade

solution – was taken by Czech-based façade contractor, Sipral. www.wicona.com

24 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


SYSTEMS

The Residence Collection says it has ‘set the design standard’ in premium PVC-U systems in terms of

single and dual colour options, profile shape and the design of ‘cleaner’ rebates.

According to the Residence Collection, typical glazing rebates in PVC-U windows and doors have changed little

since the 1960s, with gaskets either rolled-in or co-extruded onto the upstand of the outer frame. By design, R2,

R7 and R9 frames don’t carry any gaskets on the frame. They sit within the sash, much like the way in which

timber windows are carefully constructed, helping to create the ‘easy clean’ rebate.

When opening an R9 window, there is also the ‘visual appeal’ of a fully laminated rebate, matching the colour and

finish of the internal face. Both R2 and R7 feature seven different substrates so that the internal face has a closely

matching through-colour too. The Residence Collection says that all of its window and doors, regardless of the

design, are also far easier to clean than standard PVC-U windows and doors. www.residencecollection.co.uk

For further info on all these systems updates and more, visit www.total-fabricator.co.uk

RESIDENCE REBATES ARE 'THE STYLISH CHOICE'

KAWNEER SYSTEMS HELP HOSPITAL OPEN EARLY

Architectural glazing systems by UK manufacturer Kawneer, that were installed offsite,

helped elements of a £350m new hospital build to finish almost a year ahead of

schedule – and helped with the Covid crisis.

Kawneer’s AA720 HI Reflex Plus windows were fabricated into precast sandwich panels

at the main contractor’s off-site factory for installation at The Grange University Hospital at

Llanfrechfa Grange in Gwent, South Wales.

The Kawneer windows were complemented by the manufacturer’s AA100 zone-drained

curtain walling with 50mm sightlines, and three types of entrance doors – AA720s, AA190

TBs and folding/sliding AA3720s. www.kawneer.co.uk

FIXINGS GUIDANCE FROM RAPIERSTAR & EUROCELL

Window and door fastener specialist, Rapierstar, has developed a new Recommended Fixings Manual (RFM), for all

Eurocell systems, in conjunction with Eurocell’s technical team.

The new guide is the culmination of years of close technical collaboration between the two companies, which extends into

support for testing. As a result, every window and door tested in Eurocell’s learning and development centre, including new

product developments, are assembled using Rapierstar fasteners to set a consistently high standard that fabricators can

now replicate. Available to download in the Info Point section at www.rapierstar.com, the RFM’s new ‘easy-to-read’ layout

and colour coding is designed to make it easier to identify screws for insertion into profiles and steel reinforced sections.

Eurocell’s latest range of profiles is covered, including the Modus and Logik systems, and Rapierstar will update the RFM

to add new profiles as soon as they become available to Eurocell fabricators. www.rapierstar.com

SPECTUS CHOSEN FOR FIVE-BED 'EXECUTIVE' HOMES

Vertical sliding windows from Spectus have been installed in the first phase of a new 900-home

development in Holbeach, Lincolnshire.

The Spectus windows were specified for the ‘executive’ five-bedroomed detached homes at Holbeach

Meadow, which features a mixture of properties of various sizes, designed and built by Ashwood Homes.

Awarded to Spectus fabricator, Highseal Manufacturing Company, based in Scunthorpe, the Spectus

vertical sliding windows were manufactured in anthracite grey on white, with run-through sash horns

and chrome hardware for traditional styling. Several sets of French doors were also manufactured in

the Spectus Elite 70 system to complement the exacting specification of the new executive properties.

www.spectus.co.uk

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

APRIL/MAY 2021 T F 25


Marketing

UP WITH THE LARK

Distinction Doors’ marketing guru, Bethaney Larkman, gives Total Fabricator the lowdown

on lockdowns, online presence and real-life experiences post-pandemic as she offers up her

top tips for retail fabricators and home improvement companies in 2021...

Chatting to Bethaney Larkman from

Distinction Doors over Teams, Total

Fabricator is struck by the marketing

manager’s enthusiasm and vivacity. We’re in the

midst of ‘Lockdown 3’ and like many, Bethaney is

working from home. “It’s fine; I’m keeping busy,”

she says, smiling. “I have a routine and I think

that’s made all the difference.”

Bethaney joined Distinction, the UK’s largest

supplier of composite doors, almost six years

ago, initially as the company’s graphic designer,

before the lure of a wider marketing function

saw her accept the role of marketing executive,

a job which, a year later, led to promotion – as

marketing manager.

In this role, Bethaney is responsible for promoting

Distinction products to audiences in the trade,

retail, new-build and social housing sectors,

and providing valuable marketing support to its

fabricators.

“No one day is the same and that’s what I enjoy

most. It’s been particularly useful given the

monotony of the past year! I manage everything

from PR and communications, advertising,

events, our online presence, design and print;

pretty much everything that the role requires. I’m

very hands-on.”

Flexible and agile

The conversation soon turns to the pandemic and

its impact upon Distinction’s marketing plans.

“Like many businesses, we soon discovered that

things had to change, and fast.”

Multiple lockdowns and a surge in home

improvement spending meant that the company’s

online platforms were invaluable. “Our doordesigner,

showroom locator and request a

brochure option have been by far and away our

“Everyone is keen to return to face-to-face

interactions and I believe that showrooms will

be central to the sales proposition in the months

and years ahead” Bethaney Larkman, Distinction Doors

most powerful marketing tools ever since the first

lockdown. The figures have been extraordinary.”

Some of the highlights for January 21 include

website users increasing 67% year on year (YOY);

door-designer overall sessions increasing 82%

YOY and direct quotes going up a whopping 129%

YOY. Digital interest has also led to an astonishing

number of printed brochures flying out of the

door!

Prepared for the V-shaped recovery

As the vaccine roll-out gathers pace, Bethaney

is focussed on supporting her customers and

helping them to maximise the opportunities

presented by the ‘V-shaped recovery in 2021 and

consistent future growth until 2025’, (predicted

by AMA Research).

“As part of our marketing support package we

provide a Design Boutique service where we

create completely bespoke brochure artwork

for our customers. It’s not only cost-effective

because they don’t pay for the artwork, but they

also benefit from our design expertise, marketing

skills and access to our image library.

“We are investing in additional lifestyle CGI

photography this year which will be infinitely useful

and allow us to better reflect modern living.”

One of the company’s most popular marketing

tools is its Door-Designer – a free online portal

available to both Distinction customers and theirs.

“Our Door-Designer is a classic example of

an effective online sales tool which suits new

consumer behaviour patterns. It is interactive;

provides a good user-experience across all

platforms; creates an engaging visual, and

26T F APRIL/MAY 2021

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


enefits both the business and consumer – an

instant door design with auto-issued enquiry and

24-28-hour quote turnaround.”

In real-life

Away from the internet, Bethaney is confident

that the desire for real-life experiences will

gather pace, post-pandemic. “Our data proves

that consumers are eager to visit showrooms.

Everyone is keen to return to face-to-face

interactions and I believe that showrooms will

be central to the sales proposition in the

months and years ahead.”

Bethaney and her team

have advised several

customers recently, helping

to reinvigorate their

showrooms. “We suggest

a review of all the touch

points – from the moment

the prospect arrives in the

car park to the welcome over the

threshold; the lighting; background

noise; movement around the space; everything

– it’s a holistic approach.”

Bethaney believes that a good showroom should

appeal to the senses. “We want to create spaces

with positive energy. Colour is dominating our

current order book and it’s important that whilst

eye-catching, coloured products are presented

practically and cohesively. They must be visually

appealing, and this is why good, well-positioned

lighting is vital,

as is natural light,

for viewing the

door and creating a

healthier showroom.

“Touch is also incredibly

important – whether it’s the

woodgrain effect of the door or the ergonomics of

the handle. But we must ensure that this sensory

impulse be catered for while adhering to Covidsafe

procedures – we are all responsible for

maintaining safe and hygienic spaces.”

Top marketing advice

With only a few minutes to spare before Bethaney

has to leave for a virtual customer meeting, we

discuss her top tips for retail fabricators and

home improvement companies in 2021.

“All my advice would hinge on their online

presence,” she says. “Invest in good photography

and video for sharing online, and make sure

you’re on top of your social media; all too often

we see incomplete profile pages and dated feeds.

I recommend picking one or two social media

platforms and doing them well. It’s all about the

quality not quantity of accounts or posts.

“If they have a showroom, it’s got to be on the

Google My Business profile. It’s far more than a

free listing, it lets you manage how your business

appears on Google search and maps.

“As for the company website, view it on a mobile

device – they now account for around 50% of

online searches, and people may be surprised

by how the user-experience differs to a desktop,

and not always for the better. If this is the case, it

may be time for a refresh.”

And with that, our time with Bethaney is up. With

a winning smile and friendly goodbye, she’s off

to help yet another Distinction customer thrive in

these challenging times.

Contact Distinction Doors:

0345 2000 816

www.distinctiondoors.co.uk

@DistinctionDrs

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

APRIL/MAY 2021 T F 27


Article The Doorco Column

FIVE COMPOSITE TRENDS

Ben Aspinall, IT and marketing manager for composite door supplier Doorco, explores

fi ve key themes that are currently trending in the composite door sector, from colour to

customer care...

My role as IT and marketing manager

means I am really close to the door trends

we see at Doorco. With an IT hat on, we

operate a fully integrated IT-based manufacturing

system that communicates orders, stock levels,

capacity and allows us to create detailed reporting.

From a marketing perspective, as well as having

access to sales analysis, we know what people

‘like’ on our social media. The power of marketing

is also to drive trends. For example, it’s a wellknown

fact at Doorco, that the door which is on

the front of our brochure is always a best seller in

that period!

Over the last 12 months, we have seen a massive

shift in the norm and I am going to share five

key trends which may surprise you:

1Modern choices

There has been a definite

shift in our best sellers

since we came out of the

first lockdown. Historically,

traditional door styles have

taken top billing and although

our more modern door styles

like Monza II, Farmhouse

and Links have been growing in

popularity, the volumes of sales over the

last year has been unprecedented. So far in 2021,

our best-selling door is the Farmhouse. In fact,

nearly half the doors we’ve sold this year have

been a Farmhouse design. Carnoustie is second

place, closely followed by Monza II.

2Colour

There is a definite shift towards colour

throughout the fenestration industry and

our painted door sales are up 55% on this time

last year. In fact, we’re just in the process of

extending our paint

lines to keep up with

demand. Tastes are getting

bolder and the pink doors – a movement started

on social media by Instagram-influencer Mrs

Hinch and her Hinchers (as her followers are

known) – is a growing trend. Doorco launched

its own pink door range in aid of We Mind &

Kelly Matters last year with success. But even

considering all this, grey is still king. Anthracite

is our top selling standard colour; Doorco has 13

shades of grey in its current colour range, and in

February, grey doors made up 38% of our sales.

“There is a definite shift towards

colour and our painted door

sales are up 55%”

3Glass

Glass has a major impact on a door’s

overall style and allows the consumer

to add their own personal statement. Adding

a modern glass like Bold Pink to a traditional

door design like Lytham can really transform it

into something contemporary. Glass supply has

always been a challenge. We took the decision to

massively invest in glass so we can supply direct

and have better control, as well as increasing our

range with bespoke designs. Our customers have

really taken advantage of this: In the first two

Continued on page 30

28 T F APRIL/MAY 2021

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


The Doorco Column

Continued from page 28

“There is still a demand for fast turnaround

and we often get enquiries as to whether

we can deliver a door quicker than a

competitor has quoted”

months of 2020, 34% of our doors were sold with

glass (glazed and unglazed); this year that figure

has increased to 79%. More interesting, our

bespoke glazing service has increased by 148%

in the same period.

4Customers need more help

Glazing is just part of our flexible prepping

service which our fabricator customers

are increasingly making use of. There are several

factors to this: Firstly, there’s no denying we’re

in a home improvement boom (long may it last)

and we’re all buzzing. Supply issues are widely

reported, and some say the pandemic has taught

us patience, but the ‘Amazon-inspired next day

delivery’ want is still very apparent. There is still

a demand for fast turnaround and we often get

enquiries as to whether we can deliver a door

quicker than they’ve been quoted by a competitor.

Even with a Just in Time (JIT) delivery service

for fabricators and short lead times across

the board, more and more are turning to us for

painting and prepping support to simply keep up

with demand.

Secondly, we are all still operating under a lot of

strain with health and safety constraints, social

distancing and illness. As with everybody else,

we’ve suffered with delays due to the global

shipping crisis combined with sheer

demand in some of the emerging

trends we’ve mentioned

above, but we’ve worked

hard to overcome these

issues and support

our customers as best

we can. Keeping our

workforce healthy with

stringent procedures

and regular testing means

we’ve been able to step in and

support them during downtimes.

Levels of prepping and painting

have nearly doubled this year.

5Marketing on Instagram

Over the last year, Doorco’s

marketing strategy has

changed to become more consumer

facing. The biggest catalyst was

the desperate need to keep our

lines of communication open when

we headed blindly into the first

lockdown, to make sure we had

leads to come back to. With many

of the usual channels closed,

we turned to social media and in

particular, Instagram.

Instagram is picture-led; a place

of inspiration, and property

renovation is a big trend. There’s

a whole network of renovators

and self-builders, designers and

influencers sharing their stories and

there are some fun hashtags (like

#ihaveathingwithdoors) that you

can plug into.

For Doorco, it’s about brand awareness and

lead-generation on behalf of our customers,

although it has also become

an influential platform for

tradespeople, so we get

trade enquiries too.

We started sharing

inspirational images

of the things that

make Doorco unique

– Farmhouse, Monza

II, a wide range of colour

choices, a bespoke glass

collection and our added value services.

This has certainly paid dividends – from an

almost standing start, we have nearly 2,500

followers and get regular enquiries from

homeowners that we can pass on to our

customers.

To find us on social media, visit @doorco_official

on Twitter, DOORCO Ltd on LinkedIn and Facebook

or @DOORCOUK on Instagram.

Contact Doorco:

01625 428955

www.door-co.com

30 TF APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


1.3 U-value

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Doors also support SFS 3D face mounted

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Updates

For further info on all these door updates and more, visit www.total-fabricator.co.uk

'GET READY FOR THE UKCA MARK' URGES MD

Wojciech Brozyna, MD of Aluprof UK, is urging manufacturers selling external fire doors in the UK to ensure that all

their products are reassessed through UK Approved Bodies before the end of this year.

In an article, (which can be read at www.total-fabricator.co.uk), Wojciech (pictured right) states how, following Brexit, the

UK now sits outside the European Economic Area (EEA) and as a result has launched its own ‘UKCA’ conformity mark. This,

says Wojciech, means that all products produced (inside or outside the UK) for UK use must carry the new UKCA mark. Both

the CE mark (widely used throughout the EU) and UKCA marks can be used this year, but from next year (2022), all products

sold in the UK must carry the UKCA mark.

Wojciech writes: ‘In Northern Ireland, manufacturers have their own UK(NI) mark to comply with, which must be used

alongside the CE marking. Whilst Great Britain will accept the UK(NI)+CE marked products known as ‘unfettered access’, products manufactured in Northern

Ireland only need to carry the CE mark if they are to be sold solely in the EEA. Part of the reason for the difference in Northern Ireland is that whilst Northern

Ireland sits within the EEA, from the 1st January 2021, it is now outside the EU Customs Union. It must be reiterated that for products manufactured and sold

in Northern Ireland, they must always carry both the CE mark and the UK(NI).

‘The ‘product’ from the ‘end fabricator’ must be CE marked (accepted up to the end of 2021) and/or UKCA marked. This refers to all the parts that make up

the final product from various suppliers such as the framing system, glazing and hardware. This must be declared in one document and on installation, it is

not possible to substitute any part. The product, such as supplied in a firescreen, including doors and glazing, is supplied to site complete in a fabricated form.

Glazing can be supplied separately on a stillage but must be supplied by the ‘end fabricator’.

‘The door and sidescreens, or top-lights, must fall within a single overall frame, it is not possible to declare and UKCA mark a coupled door frame to a side screen

or toplight. The company installing the product on-site may be another company who has sourced the product from an ‘end fabricator’. It is the manufacture of the

installed product that carries the responsibility for the UKCA marking by ensuring that the installer follows detailed installation instructions.’ aluprof.co.uk

DISTINCTION LAUNCHES NEW FIRE SYSTEM

Distinction Doors has introduced a new, fully compliant FD30 composite fire door system through new brand, fds (fire

door systems).

The new system, Neuma fds, has consistently proven fire resistance with 44 individual test specimens subject to 22 bi-directional

fire tests, achieving an average of 45 minutes integrity. The fire door system was independently tested to EN1634-1: 2014 by EU

notified body test houses. To address variables in test laboratories and prove consistent performance, Neuma fds experienced the same

test methods across three countries and was installed in both rigid and flexible supporting wall construction. Every fire test was filmed.

All submitted doorsets featured the same letterplates, viewers, and auto-throw lock to underpin the need for consistency in testing.

A variety of overhead door closers were also tested. Neuma fds not only demonstrates integrity against fire but also delivers on ambient

smoke control (EN1634-3:2004), security (PAS24:2016), weather (BS 6375), sound insulation (Approved Document E) and thermal

performance (Approved Document L). www.firedoorsystems.co.uk

ONLINE SUCCESS FOR HALLMARK DOORS

Hallmark Doors and Panels has recorded a threefold increase in orders since the first lockdown and, as a direct

result, has been able to make investments in the business totalling £1m.

When the sudden shift online happened in 2020, Hallmark was in the fortunate position of already having what it describes

as a ‘market leading’ web presence and online ordering system in place, created by The Consultancy. This, it believes, has

been key to its achievements.

Paul Spencer, Hallmark’s sales director, said: “We’ve been working with The Consultancy for more than three years and during that time they have

built us a brand-new website, created a dedicated ordering portal and delivered bespoke online door designers for both trade and retail window customers.

These were already helping us to support existing customers and win a significant number of new ones before the pandemic, but the real exponential

growth for Hallmark came in 2020, which is when we were able to see the true value of the investments we had made.” www.theconsultancy.co.uk

32 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


We have what you need

At Kestrel we stock a vast range of aluminium extrusions for the fabrication of windows,

doors and roofing – in a variety of lengths - standard, half and quarter. This means the

most economical option is always available for your project. Minimal waste and high

sustainability in profiles of the highest standard from a company with a 30 year pedigree.

For more information please call 0121 333 3575 or email info@kestrelaluminium.co.uk

WINDOWS DOORS ROOFING SHOPFRONT CURTAIN WALL BRINGING LIGHT INTO LIVING

www.kestrelaluminium.co.uk

Tel: 0121 333 3575


Glaze Tube: Video Content

PRESS PLAY ON QUALITY

CONTENT FOR YOUR SECTOR...

Glaze Tube is the new platform for digital content from the leading players in your sector.

Easily accessible on any device, Glaze Tube is packed full of and constantly updated

with practical, informative and entertaining video content, including how-to’s; project and

product focuses; installation advice; training and webinars; plus interviews and opinions

from those operating throughout the glazing and associated products supply chain.

With new FIT Show dates in

place, hear why VEKA feel it’s

such an important event in the

industry calendar...

See how you can be ‘fitting in

minutes, glazing in seconds… and

having a brew before you know it’

with a demo of Made For Trade’s

Korniche Lantern...

E

TUBE

PRACTICAL CONTENT

INTERVIEWS & OPINIONS

INSTALLATION ADVICE

THE ONLINE

COMMUNITY FOR

INSTALLERS AND

FABRICATORS

34 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


See the latest hybrid

technology for composite

doors, brought to you by

Doorco...

Watch VBH’s Gary

Gleeson explain more

about the new greenteQ

Orion TS007 3 Star

profile cylinder...

So head over to www.glaze-tube.co.uk to view all these videos and so much more, or

if you’d like to make the most of your digital content, contact Andy or Jake on

01892 732 047 to put your company and products in front of your potential customers.

GLAZE

TUBE

FIND US AT WWW.GLAZE-TUBE.CO.UK

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

APRIL/MAY 2021 T F 35


Case Study

KEEPING PACE WITH THE COMET

AUTOMATION

Hot on the heels of the first Emmegi Comet R4I installation in the UK, Edinburgh-based

Charles Henshaw & Sons is now up and running with the larger R6I version...

Just a few months after the installation of

the first Emmegi 4m Comet R4I 5-axis CNC

machine in the UK, Emmegi (UK) has now

also completed the installation of the first, larger

Comet R6I version.

That machine has gone into Charles Henshaw

& Sons, the Edinburgh-based specialist

manufacturer of both aluminium and steel curtain

walling and integrated façades.

Like so many fabricators, Henshaw is

experiencing an increase in demand on

commercial projects across the UK, so has

made the investment in order to expand its

manufacturing capabilities.

Three years ago, Henshaw had invested in a

heavy duty 10.5m Emmegi Satellite XT 5-axis

machining centre to cut and prep oversized

curtain walling profiles and bespoke elements;

and has been impressed by the quality and

durability of that machine.

The mobile gantry on the Satellite enables different

workpieces to be machined at the same time in

two separate work areas, or one end loaded and

unloaded while the machine is operating at the

other. The Comet R6I offers many of the same

Installation of the Comet

R6I is now complete

opportunities for production efficiencies as the

Satellite XT, with single or double zone modes

which allow for machining either a single 6m bar

length or multiple shorter lengths.

The ‘I’ in the R6I model means that the

machine offers ‘independent’ positioning of the

servo-controlled vices. That means when the

electrospindle is operating, the machine can

be automatically setting up the vices ready for

machining in the next area and this obviously

has the potential to save significant amounts of

operator time.

12-piece tool magazine

The Comet R6I can machine bar lengths up to

6m, machining from -15° to 90° on the horizontal

axis and a full 360° forwards and backwards on

the vertical axis across all the profile faces. It has

a 12-piece tool magazine on the gantry that can

hold a blade with a maximum diameter of 250mm

for cutting and notching large sections and a

guaranteed fast changeover time. It also has a

mobile worktable for easy loading and unloading

which increases the machinable section on the

vertical axis as well.

The R6I at Henshaw has also been installed

with a fully soundproofed

cabinet to minimise noise

levels in the factory.

Graham Chung, Henshaw

managing director,

commented: “We chose

the Emmegi Comet R6I

as a natural upgrade on

our current CNC machine

and it is fully delivering

on our criteria to advance

our manufacturing

capabilities. Although there

are other CNC machines

similar to the Comet R6I on the market, we

decided to go with Emmegi as we have had a long

and prosperous relationship with Emmegi UK.

This further investment, only three years after

the installation of the Emmegi Satellite CNC, is

a reflection on our expanding order book and the

increase in demand for our products and services

on a UK nationwide basis.”

Ian Latimer, Emmegi UK’s managing director,

said demand for machining centres has remained

strong throughout the pandemic. He commented:

“There’s certainly no lack of confidence in the

market. We’re seeing fabricators right across

the UK making really significant investments in

machinery – partly to keep pace with demand

and cope with the limitations imposed by social

distancing in their factories, but largely because

they want to optimise their efficiency in the way

that Henshaw has done, ready for when the

market returns to something like normal.”

Contact Emmegi UK:

02476 676192

www.emmegi.com

@emmegiuk

The first Emmegi Comet

R6I in the UK arrives

at Charles Henshaw &

Sons in Edinburgh

36 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


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CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

APRIL/MAY 2021 T F 37


Updates

AUTOMATION

AUTOMATION ACCELERATING IN ALUMINIUM SECTOR

The accelerating pace of automation in the aluminium sector has been illustrated by new

figures released by software specialist, BM Aluminium. They reveal almost a doubling in the

number of CNC links currently being bought by fabricators.

BM Aluminium’s managing director, Dean Hodges, said: “In a normal year, we would expect to be

setting up between 20 and 30 new CNC machine links using our LogiKal software module, but we

have set up that number just in the last six months, and demand shows no sign of slowing down.

“Clearly, it’s being driven by Covid on two different levels. One, using a CNC link can potentially

reduce the number of people required in the workplace and help with social distancing, and two,

it means fabricators can increase their volumes much more easily and keep up with the current

levels of demand. The LogiKal CNC module does much more than just optimising material usage, it

smooths the whole machining process and means fabricators can get more from their machinery investment.

“There’s obviously been a long-term trend towards CNC links for saws and machining centres, but we’ve really never seen a dramatic spike like this in the

14 years that BM Aluminium has been distributing LogiKal.

“Around a quarter of the CNC links we’ve done since October 2020 have been for new customers who are starting out with a CNC module to link LogiKal

directly to their machines. But a staggering three quarters have been for existing customers who are linking software to CNC machines for the first time.

“I think that’s a reflection of the level of confidence in the market at the moment and the very significant investments being made right across the

aluminium sector in new machinery as fabricators look towards future proofing their operations by building in extra capacity.”

The machine links carried out by BM Aluminium reveal a diverse range of choices in terms of machinery investment. Fabricators are continuing to purchase

machines from all the big brands – including Elumatec, Emmegi, FOM and Mecal, as well as Pertici, Tekna and Schüco.

Dean Hodges added: “One of the big benefits of LogiKal is that it can work across virtually any aluminium system and any machine, so it has the inbuilt

flexibility which fabricators need in such a fast-moving market. We also of course have a very experienced team supporting the software and helping

customers with installation and training.” www.bmaluminium.co.uk

ROSEVIEW LEVELS UP WITH KOMBIMATEC

Roseview has bolstered the production of its Rose Collection of heritage, PVC-U sash windows with the addition of a second AMC602 machining

centre from Kombimatec.

The Buckinghamshire-based fabricator’s premium offering, the Ultimate Rose, features true mechanical joints, a deep bottom rail, run-through horns,

‘seamless construction’ and what Roseview claims is the slimmest meeting rail on the market, representing ‘the pinnacle of PVC-U heritage style windows’.

For Roseview, the addition of a second AMC602 machining centre has been essential in order to keep up with customer demand, and to maintain the

exceptional production standards required for its flagship product.

Roseview’s production director, Tim Bygrave, explained: “Ultimate Rose is easily the most authentic, timber alternative sash window on the market, and our

Kombimatec AMC602 machining centres form an integral part of its manufacture.

“We ordered a second machine in order to keep up with high levels of current and anticipated future demand. In fact, they’ve proved to be so popular with

the production team here at Roseview, that we’ve named them Mario and Luigi after the Nintendo characters – they just get things done!”

The AMC602 machining centre is suitable for both PVC and aluminium

profiles. Manufactured with a solid steel construction using high quality

components, it incorporates advanced CNC control with CADCAM software

which provides exceptional levels of precision and reliability during

production.

As standard, the AMC602 includes a wide range of features, such as 4

x controlled axes, adjustable pneumatic clamps, a 5.5Kw electro-spindle

and an automatic tool change system. It also comes with a comprehensive

options list, including a bar code reader, automatic clamp positioning,

offline programming software, a larger tool cabinet, and a double

workstation enabling manufacturers to tailor the machine to their exact

requirements. www.kombimatec.com

38 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


36 Years Experience Supplying

Market Leading Aluminium Machinery

to the Glazing Industry

n Supplier of the first FOM LMX 650

cutting line in the UK

n Agents for Comall and FOM

machines for over 20 years

n Specialists in providing aluminium

machinery solutions

01753 885 408

sales@rogerfranklin.co.uk

SERVICES TO THE GLAZING INDUSTRY

www.rogerfranklin.co.uk


Updates

AUTOMATION

For further info on all these automation updates and more, visit www.total-fabricator.co.uk

STELLAR FACILITIES FOR EPWIN WINDOW SYSTEMS

The manufacturing facilities for Stellar, the aluminium

window and door system from Epwin Window Systems,

offer state-of-the-art production at every level.

Clare O’Hara, managing director at Epwin Window Systems,

said: “Stellar sets a new standard for the aluminium industry

and this starts from our in-house UK production facilities.”

Systems are automatically monitored at its new

powdercoating plant to ensure conformance to quality

parameters. The latest technology is used in its pre-treatment

system, which is already chrome-free, ahead of legislative

requirements.

Clare commented: “Legislation coming into effect in

September 2021 bans the use of hexavalent chrome pretreatments

because of the environmental damage they cause.

Having already invested in a chrome-free system, we’re already ahead of the curve and able to maintain our track record of commitment to the environment.”

The fully-automated production facilities were designed from an exacting brief to ensure consistent quality at every level. Clare said: “We worked closely with

our machinery manufacturers as quality and consistency is vitally important and we’ve considered it at every stage. They have more than delivered and we are

delighted with the results.”

Quality is further enhanced with the short cycle-times from pre-treatment to powder-booth that lowers the risk of contamination and handling damage. The

plant also features a fully automatic quick change powder-booth with advanced product detection and automatic gun adjustment, so it does not use manual

spraying processes or suffer from the associated quality variation.

The product recipe input delivers consistent and repeatable coating quality for an additional level of reliability. The impressive facilities also incorporate what

Epwin says is the first fully-automated thermal break, gasket and packaging line. The combined automated line delivers all three functions ‘seamlessly and

efficiently’. www.emmegi.com

FOM INDUSTRIE MACHINING CENTRE INSTALLED

Specialist aluminium door manufacturer, UK Doors Online, recently invested in an FOM Industrie Adir C CNC machining centre from Haffner Murat.

The new machine was installed at UK Doors Online’s state-of-the-art manufacturing centre in Ravensthorpe, Wakefield, in February, and the

company has reported a return on investment from day one.

Andrew Glover, managing director at UK Doors Online, said:“We operate a streamlined factory to ensure we deliver the highest quality of product

for our customers with a fast and efficient turnaround. Our previous manufacturing processes were taking between 10-15 minutes per aluminium bifold

door and this is something we needed to improve. By using the new Adir C CNC machine we have reduced our bi-fold production time to just 6.5

minutes per door.”

As well as the improvement in manufacturing efficiencies, Andrew also

praises the machine’s intelligent software. He said: “Programming of our

aluminium bi-fold doors was completed very quickly. The machine uses

touchscreen control and all operations are controlled automatically using

FomCam software which is very straightforward to use. We are now in the

process of programming additional aluminium products into the machine too.”

The Adir C CNC machining centre transforms speed and efficiency on

the fabrication floor. Features include CNC controlled axis linear guides for

precision machining and four pneumatic vices with dual working pressure to

ensure quick and accurate profile clamping. There is an option of a five or six

position tool holder for manual or automatic change operation and pneumatic

rotation of the work table achieves angles of 0°, 90° and 180°. It is fully

guarded for safety and has a pneumatically controlled front guard for ease of

loading the material. www.haffnermurat.com

40 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


Innovation comes built-in

60

Quotes

available in

60 minutes

LIGHT AND SHADE

MADE EASY

Choose ScreenLine integral blinds: unrivalled performance and

the most stylish option for controlling light in all window and

door applications including bi-folding and sliding doors.

Morley Glass & Glazing Ltd

Unit 3

Leeds 27 Industrial Estate

Bruntcliffe Way

Leeds LS27 0HH

morleyglass.co.uk

0113 277 8722 sales@morleyglass.co.uk


Smart Technology

While much of the fenestration industry’s

focus is on products, it’s the installers

on the frontline that are marketing and

selling these products, day in day out, and I don’t

think they get the recognition they should.

Often overlooked during B2B conversations, it’s

installers that carry the ultimate responsibility

to create, react to and fulfil consumer sales

demand. But that doesn’t mean that we, as

suppliers, should offload the sales burden. In

fact, it’s quite the opposite.

Businesses further up the supply chain should

invest heavily in time, expertise and money

to give installers every sales tool they can to

facilitate the greatest success possible. This is

precisely what Smart Ready, in partnership with

Sac and Hug Technology, have spent the last 18

months doing.

Smart Ready can make selling easier

Smart Ready has been established to help

consumers and businesses navigate the

emerging market of smart technologies within the

door and window industry.

By promoting the easy adoption of smart

products through a set of simple requirements,

and working with certified suppliers so that

consumers can simplify and improve life around

the home, Smart Ready will be the bedrock on

which all future smart windows and doors will be

sold by installers.

Profits are there to be made

Global predictions for 2021’s

smart home market suggest

smart technologies growing

to nearly £80bn. With the UK

forecast as one of the fastestgrowing

adopters, the fenestration

industry is primed to benefit from this significant

spend. As with any emerging market, forwardthinking

businesses will do their research and

pay due diligence about who they should choose

as their partner to help navigate the new world.

These kind of businesses are unafraid to look to

the future, embrace change and commit to the

highest levels of customer satisfaction.

This puts them in a powerful and influential

position. Fabricators who understand this and

position their business to support the installers

will thrive. As product designers, we rely on the

expertise of installers to inform and guide us

on how consumers will engage with products

and are deeply grateful for their insight. In turn,

Smart Ready and certified hardware and tech

partners, such as Sac and Hug, have taken

HARDWARE & ACCESSORIES

UNITED WE STAND

As the global market for smart technologies continues to

grow, installers provide a crucial link between fabricators and

consumers. Smart Ready’s Giovanni Laporta says fabricators

must support their installer partners in order to thrive...

The boom that came off the back

of the first lockdown took

us all by surprise and

the momentum that we

have seen through the

subsequent lockdowns

has meant the industry

has survived better than

many. Those glory days can’t

last though. Consumers will

be close to having done everything

they can through traditional renovations

and extensions, and now we are standing at the

beginning of a new, exciting and innovation-driven

phase in our industry.

Invented for the whole supply chain

Installers are at the forefront of our industry and

their success is ultimately the success of the rest

of the supply chain. They are the professionals

having the hands-on sales conversations with

the consumer and as such, are in the driving

seat of understanding their needs and desires.

“Fabricators who

support installers

will thrive”

considerable steps to ensure that

fabricators are provided with

solutions that are simple

to incorporate into

any door or window

product. On top of that,

we’ve made sure we’ve

created a brand that is

appealing to consumers.

When fabricating a finished

product that has a clean, sleek

design, with extensive features offering

security-enhancing services, it takes all the hard

work out of selling. This is what Smart Ready is

all about – making your life easier.

Recognising potential

When a solution is designed so specifically

to be easy to bring into consumers’ homes, it

gives fabricators the opportunity to demonstrate

their understanding of the market and their

consumers’ desires. Most importantly, the Smart

Ready brand will make them stand out from their

competitors. The team behind Smart Ready is

very aware of the significance technology will play

in the fenestration industry, and we want to take

our support of fabricators further and make sure

they have everything they need to embrace the

dawn of a new smart door and window market.

If you’d like to know how Smart Ready and our

partners can support the success of smart

within your business, see us at the FIT Show in

September – you will be impressed!

Contact Smart Ready:

smartready.com

@hellosmartready

www.linkedin.com/company/smartready

42 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


This label is not a statutory requirement. It is a voluntary label provided as a customer service to allow consumers to make informed

decisions based on the noise reduction performance of competing products.

© Only to be reproduced by permission of British Fenestration Rating Council Ltd

This label is not a statutory requirement. It is a voluntary label provided as a customer service to allow consumers to make informed

decisions based on the noise reduction performance of competing products.

© Only to be reproduced by permission of British Fenestration Rating Council Ltd

Your customers deserve

a little peace and quiet

Noise Reduction

Noise Reduction

Window

Company Logo Ltd

PVC-U Casement Window

A Rated Windows

A++

A+

A

B

C

D

E

A ++

Noise Reduction (R w )

(In accordance with BS EN ISO 10140-2 or

BS EN 14351.) Actual acoustic performance for a

specific application depends on: the type and

location of the external noise, the location of the

window or door, and how the elements or fabric of

the building perform.

Correction for high frequency and low

frequency (C,C tr )

51

(-1,-4)

Licence No. 123456

Review Date: 03/08/2020

To verify this licence please contact

enquiries@bfrc.org

Noise Reduction

Door

Company Logo Ltd

Composite Door

A Rated Doors

A++

A+

A

B

C

D

E

A ++

Noise Reduction (R w )

(In accordance with BS EN ISO 10140-2 or BS EN 14351.)

43

Licence No. 123456

Review Date: 01/01/2019

To verify this licence: enquiries@bfrc.org

British Fenestration Rating Council

Prove acoustic performance with BFRC ratings

BFRC Noise Reduction Ratings let you prove the

acoustic performance of your window and door

products with our highly recognised ‘rainbow’

rating label - independent, impartial, trusted.

Homeowners no longer select new windows and

doors simply based on price. They want to know

what they purchase will improve their home’s

comfort, so product performance is now a priority.

Find out more at bfrc.org

By using the renowned BFRC rating scale to

demonstrate the noise reduction properties of your

windows or doors, you can show installers and

consumers the quality of your products.

Your products will stand out from your competitors’

and you’ll be able to avoid a race to the bottom

on price. Sell using BFRC proven performance and

leave your customers in no doubt.


Customer Service

HARDWARE & ACCESSORIES

'THE BEST HARDWARE CHOICE'

With plenty of hardware providers out there, it’s never been more difficult, or important, for

fabricators to choose the right one to support their business says Sam Nuckey, managing

director of hardware specialist Window Ware...

There was a time when offering good products

at decent prices was enough to set a

company apart from the competition, but not

anymore. These days, customers are much more

discerning. They want the ‘full’ package. That

means their supplier must deliver not just on the

products and price, but on service, reliability,

quality and flexibility too.

At Window Ware, our ‘every customer counts’

approach keeps us totally trained on the needs

of the market and ensures we’re a front runner in

the race to be the hardware provider of choice.

In safe hands

Despite a hugely challenging 12 months for the

industry, we’ve worked hard to keep the hardware

coming for our customers so they’re able to get

finished product out the door. In fact, we’ve just

recorded our highest line OTIF since lockdown 1.0

of 94.7% – exactly the kind of dependability of

supply fabricators and installers need during the

current home improvement boom!

Our valued brand partners and ace purchasing and

warehouse teams have beaten the odds to meet

and fulfil the influx of new orders promptly, as well

as progressively clear backorders fast as stock

becomes available in the supply chain. In some

instances, our goods-in/goods out turnaround was

so fast that critical stock was arriving and leaving

the warehouse within just a few hours.

We also strive to provide the best possible level

of service for our customers, with our average

call pick-up times now just four seconds and

customer satisfaction at an all-time high

“We pride ourselves

on knowing the

individual needs of

each customer”

demonstrated by a happiness factor in February

of 96.6%.

We’ve made sure that our personal, customerfocussed

approach begins from the moment

a new account is set-up, thanks to a new

and improved welcome process that helps

new customers quickly get acquainted and

comfortable with our products and services,

as well as providing consistent contact, even

during our busiest times, whilst maintaining the

renowned service that our existing customers

expect and are used to.

We pride ourselves on knowing and

understanding the individual needs of each

customer, and by maintaining a close relationship

with them we can make sure we’re always on the

same wavelength and meeting their needs time

and time again.

Continuous investment

As a multi-brand distributor, we can offer

fabricators an extensive choice of specialist

products from industry-leading brands all brought

together conveniently in one place.

Our strong relationships with most of the

leading hardware brands means we

can secure essential bulk stock

for our customers even in

the face of global supply

disruptions. What’s more,

because we don’t have all

our supply chain eggs

in one basket, we

often have multiple

hardware solutions

capable of meeting

specifications if

orders can’t wait.

We are continuing to

invest in our stock. In

“We can offer fabricators

an extensive choice of

products in one place”

fact, this month, we’ll have over £3million worth

of products on the shelf and ready to ship. It’s

important that we are at the front of the queue for

our customers. For that, we have needed to make

bold decisions and work closely with our supply

partners to increase the size of our inventory

and make sure our warehouse shelves are fully

stocked to meet demand.

Looking ahead

All these investments in stock, time and

resources combined with the amazing efforts of

our teams have resulted in an outstanding start

to 2021. January and February both turned out to

be record sales months.

We plan to keep our stock levels high and carry

on providing the best possible service. We are

within touching distance of reaching our pre-

Covid delivery service levels but even when we

hit our +97% average OTIF again, we won’t stop

striving for delivery perfection.

This, plus the launch of our new and improved

website, means it’s an exciting time for both us

and our customers. For any fabricator – large

or small – thinking about switching hardware

suppliers, we hope you’ll give Window Ware

the opportunity to earn your trust with five-star

service, our friendly and knowledgeable team and

dependable deliveries to help your business go

from strength to strength.

Contact Window Ware:

01234 242 724

www.windowware.co.uk

@WindowWare

44 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


Aluminium Hardware PVCu Hardware Composite Door Hardware Tools & Consumables

STILL THE UK’S LEADING HARDWARE DISTRIBUTOR

It’s no secret that the fenestration supply chain is suffering ongoing disruptions due to COVID-19.

Nevertheless, Window Ware is still here, going the extra mile to meet your door and window

hardware needs.

Dependable deliveries

Despite the challenging times our

OTIF is still over 92%

We won’t let you down

Our input accuracy is still over 99%

We’ll always get back to you

All queries answered same business day

Fast response

We’re still answering over 95%

of calls within 10 seconds

Always in the loop

We keep you informed with

automated email documents for

every order you place

FINALIST

Experts in

Hardware

“ We’ve steadily increased the

range of hardware we buy from

Carl F Groupco over the last

16 years. Their product range,

service level and support

has proven them to be our

preferred hardware supplier…”

Julie Warner

Product Manager

Carl F Groupco

Get in touch

and speak to

one of our

experts today:

t. Peterborough:

01733 393330

t. Cumbernauld:

01236 721557

e. sales@carlfgroupco.co.uk

w. www.carlfgroupco.co.uk

Scott Dowling

Cairngorm Group

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

APRIL/MAY 2021 T F 45


Updates

OPTIMISING PRODUCTIVITY WITH RAPIERSTAR

Window and door manufacturer Quickslide has partnered with specialist fastener supplier,

Rapierstar, ‘to help enhance its reputation for delivering superior quality finished products’ and

‘raise the bar’ on manufacturing efficiency.

Rapierstar has become Quickslide’s exclusive supply partner for window and door fasteners, meaning its

products are now used in the assembly of its core PVC-U product range. Following an initial fastener health

check, which is a review conducted by Rapierstar’s technical consultants to assess the use and application

of the many different fastener types across the factory, the company has supported Quickslide to implement

changes that will rationalise fastener use and streamline assembly. Rapierstar’s practical support has

included putting procedures in place to ensure Quickslide’s fabricators can easily identify and use the right

fasteners in every aspect of assembly. This has included the production of quick-reference application charts

for the factory and clearer labelling. www.rapierstar.com

UAP CELEBRATES SILVER ANNIVERSARY

The company maybe more familiar with plated steel, but it will be silver all the way for UAP in 2021 as the hardware

specialist celebrates its silver anniversary after 25 years in business.

UAP first started trading as Universal Imports in July 1996 with a single product – a door knocker – and a makeshift bedroom

office. By 2000, the company had moved to its HQ in North Manchester and changed its name to UAP. These days, it has grown to a

£22m business, selling more than 3,000 products across 25 countries with a portfolio of brands including Fullex, Locking Systems, Intelligent Hardware,

TradeLocks and Firemongery. David Jennings, CEO of UAP said: “Our anniversary provides an ideal milestone, not only to celebrate the company’s

achievements but also to thank our customers, our supply chain partners and our team for supporting us and contributing to our success over the past

25 years. In many ways, it could not have come at a better time because, after the challenges of the pandemic, a reason to celebrate is just what we

need right now and we have plans to keep the celebrations going all year!” uapcorporate.com

SMART SELLING WITH KUBU PRODUCT SAMPLES

Fabricator, Dekko Window Systems, says it is selling more smart doors thanks to Kubu product samples.

Keen to help its trade customers sell as many smart equipped doors as possible, the fabricator has spent

the last few months providing installers with product samples and marketing materials, enabling them to

explain the benefits of smart tech to the end-user.

Dekko sales director, Kurt Greatrex, said: “Consumers are becoming more aware of smart tech and how

it can perform a huge variety of tasks around the home, and we want our trade customers to have all the

tools they need to sell the benefits as easily as possible. Working closely with Avantis, we’ve been dishing

out Kubu lock samples and brochures to some of our key customers and the response has been fantastic –

we’ve experienced a surge in orders and interest is growing by the day.” www.kubu-home.com

Sylvester Allen, Dekko

NEW STABLE DOOR GEARING OPTIONS

Hardware distributor, Carl F Groupco, long-standing supplier of the full Fuhr door lock range, has

announced new options for the manufacturer’s stable door gearing.

The latest gearing variants provide 16 and 20mm faceplates with 35 and 45mm backset options. With the

addition of a 20mm faceplate, the lock now caters for the needs of timber and composite fabricators who

traditionally use a wider faceplate.

Fuhr’s simple to fit stable door gearing comprises two locking mechanisms which can operate the stable

door sashes independently or in tandem. A purpose-designed right angle bracket provides added strength to

the interlocking sashes. A system eurogroove end-cap is available if required, which means no preparation is

needed on the transom. www.carlfgroupco.co.uk/products/fuhr_stable_door

46 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


HARDWARE & ACCESSORIES

For further info on all these hardware updates and more, visit www.total-fabricator.co.uk

'GETTING IT RIGHT' WITH THE NEW ORION 3-STAR

Hardware specialist, VBH, has added to its family of greenteQ profile cylinders with the new Orion 3-star barrel.

Orion is tested to TS007 and is rated as a 3-star profile cylinder. This means that it offers full protection against drilling, picking, bumping and snapping,

without the need for any additional support such as a security handle or shroud.

Orion is supplied with five Q-branded dimple keys for the standard individual cylinders and is

available in nickel and brass finishes in key/key and thumb turn variants. VBH advises that keyed

alike pairs and suites are also available. The thumb turn itself features a button that releases the

cam from the inside after the interlocking mechanism has activated following a cylinder attack.

This ensures that the door can be opened quickly from the inside. Dan Powell, VBH head of sales,

said: “We’ve taken our time developing Orion as we wanted to make sure it was just right for our

customers, whether they’re fabricators or installers, or if they’re on the locksmith or repair side.

From the feedback we’ve had, our greenteQ design team have got it right again.” www.vbhgb.com

PAS 24 SUPPORT FROM CARL F GROUPCO

As part of its full consultancy service to fabricators, hardware distributor Carl F Groupco says it has supported

many of its customers in achieving PAS 24 accreditation.

One fabricator recently supported through the PAS 24 testing process is longstanding Carl F Groupco customer,

Roundbrand. A new PVC-U commercial door set has been fully tested which features Yale fittings supplied by Carl F

Groupco, including the Lockmaster 21 multipoint door lock, Platinum 3* cylinder and Sparta door handle. The hardware

provider worked closely with Roundbrand and Yale to facilitate PAS 24 testing for this project, ensuring relevant

requirements were achieved for the fittings supplied. Assistance included advice regarding the most appropriate

hardware solutions, an advisory presence during testing and technical support to Roundbrand throughout the process.

www.carlfgroupco.co.uk

NEW FACTORY RAMPS UP EVERGLIDE PRODUCTION

Supplier of bi-fold hardware, AT Precision, has opened a new 18,000ft 2 factory at its

premises in Durham, scaling up production of its Everglide hardware range.

The new factory houses state-of-the-art hardware manufacturing machinery to produce the

range, which includes PAS24:2016 accredited bi-folding door rollers, high-quality top guides, pull

handles, hinges, cleats and shootbolt handles, all of which are made from cast aluminium and

are said to ‘compatible with major systems’.

The company has also bought in a new flexible extrusion line, designed for the production

of Everseal, its new and exclusive range of gaskets, which can accommodate any aluminium

system on the market. www.atprecision.co.uk

REHAU INVESTS IN HARDWARE AND ACCESSORIES

Installers and fabricators should look to expand their window offering with new customisation

options according to polymer specialist, Rehau, as it makes ‘significant investments’ into

hardware and accessories.

Malcolm Taylor, commercial product manager at Rehau, is spearheading the rollout and advocates

that offering more choice of the finer window details will help tradespeople stand out from

competitors in a buoyant market.

The latest launch sees Rehau enhance its Rio flush fit window with a range of ‘monkey tail’ and ‘tear

drop’ handles, along with complementary stays and pegs, that are particularly suited to homeowners

‘seeking a traditional timber window aesthetic’. www.rehau.com/uk-en/rio-flush-fit

CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN

APRIL/MAY 2021 T F 47


FIT Show

GETTING FIT FOR THE SHOW

With less than six months to go until FIT Show’s return to the NEC (from Sunday 26 -

Tuesday 28 September 2021), Total Fabricator takes a closer look at what’s happening

behind the scenes to deliver a show-stopping return...

an extended period of restricted

face-to-face business, and with no

“After

industry platform since 2019, we are

more excited about our next event than ever,”

says FIT Show event director, Nickie West.

“We understand that world events over the last

12-18 months have proven extremely challenging,

but have been encouraged by the positive impact

that this has had on the UK home improvement

sector. With the roadmap to recovery well

underway, including the big landmark of

showrooms (and pubs) reopening already passed,

we have seen a steady increase in enquiries from

potential FIT Show exhibitors.

“We are working hard to ensure that FIT Show

returns triumphantly, and the sentiment across

the sector reinforces the excitement and appetite

to get back to doing what we do best, face-toface,

at FIT Show.

“To ensure a safe and successful return, we are

closely following all Government guidance around

Covid. Measures may include mask wearing, the

use of hand sanitisers and enhanced registration

protocols and cleaning regimes.

“The stand contracting industry is very much

prepared for the opening of events and are keen

to discuss with exhibitors what their requirements

are. We believe all our exhibitors should use ESSA

members to build their stands as this is the best

way to ensure their stands will be built within all

relevant guidelines, efficiently, effectively and to a

standard that represents their brand.

“Preparations are well underway behind the scenes

to develop new and exciting content and features

for the show. And I am anticipating that there will

be more new products to see than ever before.

“Since our last event in 2019, the biggest

innovators have been investing in new product

development, streamlining operations and

looking at new and exciting ways to connect with

customers. FIT Show in September will be the

perfect platform for them to do just that. It will offer

that chance for customers to see, touch and play

with all of the latest products under one roof.”

Outdoor living

To reflect the huge increase in demand for outdoor

living enhancements, which have seen a reported

64% increase in demand over the last 12 months,

FIT Show 2021 will see the launch of a brand new

‘Outdoor Living’ feature. The feature will showcase

everything from sun rooms and garden rooms

through to conservatories and canopies, decking

and fencing, awnings, gates and other associated

outdoor home improvement products.

Evan Francis, marketing manager for Renson,

which will headline the new outdoor living

feature, adds: “Events such as FIT Show provide

the perfect platform for us to bring our clients

and prospects together in one place, to meet

face-to-face, either for the first time, or to

re-establish connections. Trade shows are an

essential part of our marketing strategy and we

cannot wait to get back to them when we exhibit

at FIT Show in September.”

The Window Company (Contracts)’s David

Thornton insists that the 2021 FIT Show will be

more important than ever in determining his

company’s future trading partners.

David comments: “It will be a celebration, an

outlet for the pent-up frustrations of being unable

to work, of having to close factories, the struggle

to survive.

“And in fact, I will regard any exhibitors at the

2021 FIT Show as companies that I am more

likely to do business with, simply as they have

not only survived, but they can afford to be there

both financially and logistically. By then they

are likely to have rationalised their products

and services and will have taken a lot of hard

decisions during the lockdown that will make

those companies leaner, fitter and simply better

to do business with.”

Contact FIT Show:

0207 886 3100

fitshow.co.uk

@fitshow

The appetite to get back

to ‘face-to-face’ business

is strong, according to FIT

Show’s Nickie West

48 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


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Warm Edge

GLASS PROCESSING & SEALED UNITS

THE SUPPLIER WITH THE EDGE?

Tony Palmer, Edgetech’s head of sales, argues that while products are important, it takes

excellence across the board to make a truly great spacer supplier.

For 30 years, Edgetech has been at the

forefront of spacer technology.

We’ve been continually investing, evolving

and striving to push the boundaries of what highperformance

IGUs can achieve.

It’s a legacy we’re extremely proud of. Today,

a third of British IGUs are made with Edgetech

products and over two million miles of Edgetech

spacer have been fitted around the world.

But despite those achievements, we’ve always

known that great products alone aren’t enough to

make an exceptional spacer supplier.

They’re obviously extremely important – and we

have one of the most versatile and extensive ranges

in the world, comprising rigid and flexible spacers

suitable for anything from everyday residential

projects to the most ambitious commercial

developments. We also offer a wealth of ancillaries

like hot melt, edge keys, PIB and more.

But just as much as the outstanding products,

we think that it’s our constant commitment to

improving customer service that sees leading

IGU manufacturers continue to work with us year

after year.

Customers at the centre

For years now, putting customers at the centre

hasn’t just been an airy aspiration, but a central

part of our strategy as a business – and one of

the key measures we use to judge our success.

In the last couple of years, that’s seen us

comprehensively restructure our customerfacing

teams, as we take a new, more joined-up

approach to meeting and exceeding our

customers’ expectations.

That’s resulted in a unified Customer Fulfilment

team, which brings together expertise from right

across the business to ensure we’re offering

outstanding service, from order right through to

final delivery.

“We’ve always known

that great products

alone aren’t enough to

make an exceptional

spacer supplier”

Every quarter, our Voice of the Customer survey

goes out to a randomly selected cross-section

of the businesses who work with us, and asks

them what’s working, what isn’t, and how we can

improve.

That regular feedback is a vital way of making

sure we’re meeting our customers’ ever-changing

needs, and often provides the inspiration for new

developments in products and service.

At the height of the first national coronavirus

lockdown last year, for example, we asked our

customers how they wanted us to keep in touch

– did they want socially-distanced meetings,

telephone calls, Zoom meetings, or another

approach entirely?

Their responses indicated they were happy to

switch to more remote forms of communication

during the pandemic – which led to us developing

a number of digital tools to help support them

from afar, like instructional videos to assist with

product testing, for instance.

A safe pair of hands

When we ask our customers why they work with

Edgetech, one very common answer is that they

see us as a ‘safe pair of hands’.

We’ve been around for decades. Our products have

been extensively tried and tested all over the world

– and that means they have a level of confidence

in us that they don’t have in other suppliers.

They also cite the stability that comes from

us being part of the global building product

powerhouse Quanex – the hugely respected

billion-dollar group that’s listed on the New York

Stock Exchange.

The Quanex relationship doesn’t just bring

financial security – it gives us access to

incredible expertise from all over the world,

including from Ohio’s University of Akron, which

is renowned for its polymer research and has

close, long-standing links with the group.

In uncertain times like these, being part of

Quanex also allows us to guarantee continuity of

supply. We benefit from not one but three worldclass

manufacturing facilities – in Coventry,

Ohio and Heinsberg, Germany – meaning that

disruption in one area doesn’t affect our ability to

keep serving our customers.

Challenging the norm

But despite all this, we’re not complacent. We’re

constantly on the lookout for ways to improve our

products, and help our customers ramp up their

businesses.

We’re passionate about production efficiency,

process simplification, best performance and

value for money – and we’ll never stop looking

for ways to give our customers an edge over the

competition.

Contact Edgetech:

02476 639931

www.edgetechig.co.uk

@EdgetechUK

50 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


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Updates

GLASS PROCESSING & SEALED UNITS

DOWSIL SEALANTS USED FOR COMMERCIAL PROJECT

Dowsil sealants have been supplied by the Sherwin Williams Company

to one of Dow’s leading Quality Bond customers, Architectural

Engineering Ltd (AEL). The products helped to facilitate the delivery of

a unitised glazing and cladding package for a commercial office project

in one of Manchester’s key regeneration areas.

100 Embankment at Greengate, Salford, is the second phase of a joint

development on the site of the city’s historic Exchange Station, forming part

of a new business district. The project is being led by BAM Construction and

contractor Prater; the latter renewing its partnership with unitised curtain wall

specialist, AEL. The 11-storey steel-framed building has been designed by

London-based architectural practice, Flanagan Lawrence.

While the structure of the podium skyscraper shows elements of rainscreen

cladding and glass reinforced concrete, AEL’s high performance curtain wall

package encloses the four main elevations. A total of 1,164 panels – featuring

a 350mm deep aluminium channel covering the floor zones – were installed,

making a total area of 7,000m 2 . The façade’s assembly and installation

included the use of Dowsil 993 Structural Glazing Sealant to bond the glazing

elements, as well as Dowsil 791 Weatherproofing Sealant for all of the weathersealing

applications.

Additionally, all of the insulating glass units (IGUs) were assembled by subcontractor,

Interpane, using Dowsil 3363 Insulating Glass Sealant – specifically

formulated in response to modern architectural designs featuring larger glass

areas. This product is ideal on tall buildings where wind and other loads are

generally higher. The two-part neutral curing, high modulus silicone sealant

is twice as strong as conventional products while also facilitating faster unit

assembly and greater durability.

The final specification of the Dowsil products for the Greengate 100 contract

rested with Prater, verified by the architects and main contractor. As part of

the Quality Bond procedures, both AEL and Sherwin Williams conducted tests

before and during the contract period, including assessment of a trial rig

comprising the structural glazed units and the aluminium feature panels. The

largest glass panels used measured 1,646 x 3,296mm while the ‘bite size’

for the structural glazing was 12 x 6mm, with individual units weighing up to

300kg. There was also the additional challenge of manufacturing and installing

a variety of curved panels designed to different radii.

specification.sherwin-williams.co.uk

SAGEGLASS SET TO FEATURE AT EXPO DUBAI

SageGlass, Saint-Gobain’s dynamic glazing, is set to feature in the

‘Belvédère’ events space in the France Pavilion at Expo Dubai.

The theme of the expo, which will take place in Dubai, United Arab

Emirates (UAE) between October 1, 2021 and March 30, 2022, is

‘connecting minds, creating the future’, with three key sub-themes:

sustainability, opportunity and mobility.

The France Pavilion is designed to serve as ‘an outstanding showcase

for French excellence and savoir-faire’. It will also illustrate France’s

commitment to creating the future through political, economic, cultural

and social action and initiatives.

light is a source of deflection as well as reflection. SageGlass smart

glazing is wholly in keeping with this theme, and the Pavilion will be a

perfect place to showcase this innovation from Saint-Gobain.”

SageGlass automatically regulates the amount of light and heat entering

the space using sensors placed in different areas of the facade – a

feature that persuaded the project’s architects, Atelier du Prado and

Celnikier & Grabli Architectes, to incorporate this state-of-the-art glazing

into the Pavilion. www.francedubai2020.com

The Compagnie Française des Expositions (Cofrex), the project owner

of the France Pavilion, has selected Saint-Gobain’s SageGlass dynamic

glazing to feature among the French innovations in the Pavilion. This

smart glazing tints and clears automatically or on demand to control

sunlight and prevent glare and excess heat.

Erik Linquier, Cofrex CEO, said: “The architectural theme of the France

Pavilion is ‘Light, Enlightenment’. Light will be presented in a variety of

different forms throughout the exhibit, creating a unique experience where

52 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


UK’S BIGGEST AND BEST TRADE SHOW

FOR THE WINDOWS, DOORS, GLAZING & COMPONENTS INDUSTRY

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Updates

GLASS PROCESSING & SEALED UNITS

For further info on all these updates and more, visit www.total-fabricator.co.uk

NEW GLASS DESIGNED TO HELP PREVENT BIRD STRIKES

Pilkington United Kingdom, part of the NSG Group, has developed Pilkington AviSafe – a new glass with a special

coating designed to help prevent birds from colliding with the windows and facades of buildings.

Most birds collide with glass when they confuse what’s visible in its reflection for the real thing, such as trees or an open

sky. Pilkington AviSafe features a UV enhanced pattern that’s more visible to birds than it is to humans, which helps to prevent

these collisions and ensures maximum transparency, while maintaining the aesthetical appeal of glass in architecture.

The glass will support building design professionals as legislators begin to enforce the use of bird-friendly materials

in construction. In the US for example, New York and San Francisco have adopted mandatory codes for commercial

development that encourage the specification of glass that is visible to birds.

Pilkington AviSafe would be used on the exterior surface of an insulating glass unit (IGU), and can be combined with

other NSG products for additional benefits, such as thermal insulation, solar control, safety and noise control. The glass has been successfully trialled at Mere

Sands Wood, a nature reserve near Pilkington’s research and development hub in Lancashire, UK. www.pilkington.com/en-gb/uk

SAFE VACUUM LIFTING UP TO 800KG

Bohle has unveiled the new Liftmaster Quadro automatic vacuum lifting system, which has been developed to

safely handle weights of up to 800kg.

The German-engineered automatic glass lifter features a patented operational system and digital displays. This is

built around a dual-circuit vacuum system, which, says Bohle, means the Liftmaster Quadro ‘doubles-up on safety’. It

is also fully tested to the European Standard for lifting systems EN13155.

Liftmaster Quadro offers a high degree of operational flexibility, comfortably coping with weights of up to 600kg with the

standard unit, or 800kg through the use of four extension arms. The system can also be swivelled through 90º and rotated

through 360º or locked in any one of 12 positions. A continuous handrail runs the entire circumference of the lifter which

means that the Liftmaster Quadro can be controlled from any angle, ‘comfortably and safely’. www.bohle.com

PYROGUARD PROVIDES SOLUTION FOR BANK HQ

Pyroguard’s multi-functional range of toughened fire safety glass, Pyroguard Protect, has been used to

build the new Algeria Gulf Bank headquarters.

Through the informed specification of additional counterpanes, the curtain wall of this futuristic building

was able to achieve an EI120 fire rating, as well as effective solar control. Meanwhile, in the internal lobby,

where ‘safety and style were key’, a unique composition that combined both requirements was used.

Approximately 800m 2 of Pyroguard T-EI120 glass panes with a solar control layer was installed inside the

fire-rated steel curtain walling, which will provide the lift shaft with integrity and heat insulation for 120

minutes in the event of a fire. It also delivers 1B1 impact classification, UV stability and strong acoustic

performance. www.pyroguard.eu/en/fire-glass-products/pyroguard-protect/

TUFFX STEPS-UP TO RENOVATION

A stunning home renovation in Winchester was finished off with a ‘dramatic’ entrance hall featuring a

staircase with laminated toughed glass supplied by TuffX.

In keeping with the overall style of the revamped property, the staircase, featuring open risers and

17.5mm toughened and laminated glass, ensured an uninterrupted flow of light from the double height

glass-fronted property right through the entire hallway.

Beech timber treads were chosen to complement the flooring, while the glass panels were bolted directly

to the side of slimline zig-zag steel stringers, which were powder coated to match the property’s external

doors and windows. The frameless glass panels were cut by TuffX to fit the stringer line, and then topped

with a 50mm diameter beech handrail. www.tuffxglass.co.uk

54 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


Press play on quality

content for your sector

Easily

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Subscribe

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The new platform for digital content from the key players in

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Installation advice; Training and webinars; Interviews and opinions.

www.glaze-tube.co.uk

In association with Total Installer and Total Fabricator magazines.

To discuss showcasing your video content, contact Andy or Jake on:

01892 732 047

or email andydunn@media-now.co.uk / jakeroxborough@media-now.co.uk


Workwear

COOL AND COMFORTABLE

Snickers’ brand new men’s and women’s work shorts for the flexible working environment are

designed for superior comfort and freedom of movement.

Combining four-way stretch fabric that delivers working comfort all day with ‘street-smart’, slim-fit

designs, Snickers says its work shorts are ‘great for grafting in the warmer months’.

These lightweight garments feature a body-mapping design and are made from a self-ventilating

stretch fabric with Cordura reinforcements for durability and all-round mobility when you need it most.

The men’s FlexiWork lightweight work shorts come with flexible gusset seams, as well as easyto-access

holster pockets with zip compartments, an expandable stretch cargo pocket and a ruler

pocket. The AllroundWork women’s multi-purpose slim-fit shorts have four-way stretch panels for

consistent comfort and practical pockets for optimal functionality.

www.snickersworkwear.co.uk

NEW HELLBERG RANGE KEEPS EYE SAFETY IN FOCUS

Hellberg Safety has launched a new range of safety eyewear.

With basic to premium ‘street-smart’ styles, the new range promises to deliver a

consistently clear line of sight and safe vision for professional tradesmen and women,

wherever they’re working on-site.

Built with lightweight, durable materials and specially developed lens technology, the

eyewear provides complete protection and comfort throughout the working day, and can

be easily combined with other PPE including ear-defenders, safety helmets, and visors.

With a focus on enhanced safety in all conditions, Hellberg glasses and goggles have

impact-resistant lenses with anti-scratch and anti-fog coating on both sides, and there

are styles that can be worn over prescription glasses.

www.hellbergsafety.com

ENHANCED VISIBILITY AND SAFETY

Snickers Workwear says it can offer a ‘superior’ range of hi-vis protective-wear for all kinds

of light conditions.

With updated styles and designs added to the extensive range of jackets, trousers, shorts, tool-vests,

shirts and fleeces for men and women, there’s a host of garments in the range to satisfy the specific

requirements of Classes 1, 2 and 3 protection levels.

Snickers says these ‘outstanding’ products combine its ‘unrivalled hallmarks of functionality and

comfort’ with the requirements of the EN20471 standard for high-visibility warning clothes.

With advanced designs and high-tech fabrics that are windproof and water-repellent, all the

garments have durable, colour-fast protection that Snickers says ‘will last for wash after wash’,

retaining shape and comfort throughout the life of the garments.

www.snickersworkwear.co.uk

56 T F APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


GLAZING

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The Glazing Summit returns to Edgbaston Conference

Centre on 21st October.

Two years ago, we brought together 350 business owners, leaders

and decision makers from across the industry. Now, we’re doing

it again.

Glazing Summit 2021 will tackle head-on the issues facing the

industry, from supply chain to consumer trends, technology to

sustainability and new regulations.

Everything has changed. Fabricators, installers, glass companies

and component suppliers will come together with a host of industry

experts and keynote speakers for this one-day conference.

“You gave the industry a tremendous boost with this superb

event.” James Lee, Director of External Affairs, The GGF

“The last Glazing Summit was a breath of fresh air.

The 2021 event looks set to be bigger and better.”

Paul Atkinson, Sales and Commercial Director, Yale

With the UK now looking beyond the pandemic towards the

economic recovery, Glazing Summit 2021 will sell out fast.

For more information, call 01934 808293,

email hello@glazingsummit.co.uk

or visit www.glazingsummit.co.uk

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MAJOR INDUSTRY

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People Posts

NEWS IN BRIEF

• Chris Alderson (below centre),

Edgetech’s managing director, is marking

his five-year anniversary at the company.

Chris joined the warm-edge spacer bar

manufacturer back in 2016, after more than

20 years spent in a series of senior roles at

adhesive and sealant experts Bostik.

Elsewhere, Edgetech has also welcomed

two new recruits: Hamzah Sheikh (below

right) as a trainee accountant and Tracey

Powell as customer services administrator.

• Victorian Sliders has taken on 24

more manufacturing staff to cope with

continuing high demand for its popular

EcoSlide sash window.

The new employees will help the fastgrowing

manufacturer build on the momentum

of 2020, and ramp up production as it invests

a further £4.2m on top of the more than £12m

it’s spent over the last five years.

• Home security and fenestration

component provider, ERA, has

appointed Helen Downer as the

UK and Ireland President of its

parent company, Tyman.

Superseding Darren Waters from 1st April

2021, Helen is responsible for leading ERA’s

continued growth across the fenestration,

distribution, specification and consumer

markets with the support and investment of

Tyman.

• Zoe Wooster has joined FIT Show as

portfolio marketing manager.

Zoe joins FIT Show from Futurebuild where

she spent three years as marketing manager

and played an integral role in taking

the sustainable built environment

event independent.

GGF PAYS TRIBUTE TO STEPHEN BYERS

The Glass and Glazing Federation (GGF) has

paid tribute to Stephen Byers, co-founder and

managing director of Ritec International, who

passed away peacefully on 6 March 2021, aged

79, as a result of pneumonia.

John Agnew, GGF managing director, said: “It

is a very sad loss for the industry and the GGF.

My heartfelt sympathies go to Karen and the

immediate family at this time.”

Ritec has been a GGF member since 1987 and

over the last 30 years, Stephen held various

GGF positions, including chairman of the London

Region (2006-2010) and chairman of the GGF

Modified Glass Group (2013).

Stephen and wife Karen’s achievements were

deservedly recognised, when they received the

GGF award for ‘Outstanding Contribution to the

Industry’ at GGF Members’ Day 2019.

DAVE DUFFIELD JOINS ALUTECH

Dave Duffield (pictured right) has joined

Alutech Systems as the company’s first UKbased

product development manager.

Dave lived in China from 2013 to 2018, where he

worked for a manufacturer and supplier to many

European hardware companies. In 2016 he began

working with Brisant, returning to the UK in 2018 to

develop hardware such as the Sweet furniture range.

Sternfenster’s inhouse ‘technical guru’ Kevin

Wallis is celebrating 40 years at Sternfenster.

Kev (pictured) joined Sternfenster having

spent time working in the construction

industry in the Netherlands.

Turning in his CV in Dutch, he holds

the record for the shortest interview by

any Sternfenster employee, Sternfenster

founder Eddie Parczuk asking: “What does Ik ben

hard aan het werk en je moet me een baan geven’

mean?” The reply that came back: “It means that

Find more industry news at: www.total-fabricator.co.uk

Stephen (right) and wife Karen receiving the GGF award

for ‘Outstanding Contribution to the Industry’ from John

Agnew (left).

Peter Stuttard, GGF head of membership said:

“Stephen was a true gentleman and stalwart

of the GGF membership. He was a popular

and productive chairman of the GGF London

Region. He will be sorely missed and my sincere

condolences to Karen and her family and friends.”

Elsewhere, Alutech has also

recruited two new business

development managers to the team.

Ben Kelly and Chloe Bullers, who are both based

in the South of England, will allow Alutech to

expand their coverage of the UK and provide even

better customer service, supporting the future

growth of the business.

40 YEARS AT STERNFENSTER FOR KEV

I’m hard working and you should give me a job!”

Mike Parczuk, who today heads up the trade

specialist, said: “Kev demonstrates an

unwavering commitment to ensuring

that our customers, our colleagues and

our suppliers are respected, treated

fairly and given every ounce of effort to

assist them with whatever issue they are

faced with at the time.

“Everyone in Sternfenster owes him a huge debt

of gratitude.”

58 TF APRIL/MAY 2021 CONNECTING THE WINDOW, DOOR & ROOF FABRICATION SUPPLY CHAIN


Fabricators

Grow Your Business!

01_TI0319.qxp_Layout 1 05/07/2019 10:47 Page 1

TI_FC0910.qxp_Layout 1 10/09/2019 16:09 Page 1

01_TI0519.qxp_Layout 1 29/04/2019 15:47 Page 1

MAY/JUNE 2019

PRACTICALCONTENTFORTHEGLAZINGINSTALLER & HOMEIMPROVEMENTSPECIALIST

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PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

TI Talk: Pro-Fitter

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Business Focus

Top Tips: Bi-folds

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