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May 2021 - Bay of Plenty Business News

From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This new publication reflects the region’s growth and importance as part of the wider central North Island economy.

From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This new publication reflects the region’s growth and importance as part of the wider central North Island economy.

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16 BAY OF PLENTY BUSINESS NEWS <strong>May</strong> <strong>2021</strong><br />

What are the fees and where do they go?<br />

FRANCHISING<br />

> BY NATHAN BONNEY<br />

Nathan Bonney is a director <strong>of</strong> Iridium Partners. He can be<br />

reached at nathan@iridium.net.nz or 0275-393-022<br />

A recent conversation with a franchisor client prompted some<br />

discussion and reflection on the franchise model, in particular what<br />

does a franchisee get for their fees and are they good value? These<br />

are really good questions, and usually the first asked by any potential<br />

franchisee after, how much does it cost to purchase?<br />

The answer to what are the<br />

fees, varies depending<br />

on the industry or sector,<br />

and the particular system.<br />

But we can look at the typical<br />

fees associated with a food and<br />

beverage franchise as these<br />

generally sit with-in a range.<br />

We can then look at where do<br />

they go, and what do you get<br />

for the fees?<br />

Initial franchise grant fee<br />

This provides the franchisee<br />

access to and use <strong>of</strong> the intellectual<br />

property including systems<br />

and processes, branding<br />

and <strong>of</strong> course any proprietary<br />

products. Generally, these<br />

range from $30,000 to $50,000<br />

depending on the system and<br />

what is called the initial term,<br />

or the period <strong>of</strong> the franchise<br />

agreement.<br />

In my opinion, even at the<br />

higher end, this is extremely<br />

reasonable and by no way<br />

captures the collective cost <strong>of</strong><br />

developing the franchise system<br />

and know-how.<br />

For most systems to get to<br />

that point they have invested<br />

heavily over a number <strong>of</strong><br />

years, tested, refined and<br />

proven systems and processes<br />

and the initial franchise fee is a<br />

mere fraction <strong>of</strong> what it would<br />

cost an individual to actually<br />

duplicate.<br />

Training fee<br />

A key part <strong>of</strong> buying into a<br />

franchise is learning the business<br />

and training a new franchisee<br />

is a franchisor’s core<br />

task. Sometimes a training fee<br />

or component is included in<br />

the initial franchise grant fee<br />

or sometimes separated out as<br />

a separate fee.<br />

Good franchise systems<br />

invest very heavily in their<br />

training programs from both<br />

a system and on a personnel<br />

basis.<br />

Rarely could the training<br />

fee be considered a revenue<br />

generator for the franchisor. At<br />

best a training fee or allocation<br />

from the initial franchise fee is<br />

cost recovery.<br />

Where a franchisee buys an<br />

existing franchise, they usually<br />

pay a training fee to the franchisor.<br />

But bear in mind this is<br />

not actually growing the number<br />

<strong>of</strong> franchisees or business<br />

units.<br />

Ongoing royalties<br />

For most food and beverage<br />

systems, the ongoing franchise<br />

fees or royalties are based on<br />

a percentage <strong>of</strong> revenue or<br />

turnover.<br />

This ranges from a very few<br />

systems as low at four percent<br />

through to seven percent, with<br />

the majority in the middle.<br />

What do you get in return?<br />

In absolute terms, this will<br />

depend on the system, but<br />

will include ongoing access to<br />

system developments, group<br />

purchasing, which in itself<br />

may <strong>of</strong>fset the franchise fees,<br />

support and guidance and most<br />

importantly use <strong>of</strong> the brand,<br />

recognition <strong>of</strong> which may be a<br />

massive revenue driver.<br />

Group marketing<br />

contributions<br />

This is sometimes referred to<br />

as Ad-fund. It’s important to<br />

remember that this is not revenue<br />

for the franchisor and they<br />

do not directly benefit from it.<br />

It is spent on behalf <strong>of</strong> the franchisees<br />

to increase revenue in<br />

their businesses.<br />

The franchisor indirectly<br />

benefits from an associated<br />

increase in revenue through<br />

any franchise fees.<br />

Percentages range from two<br />

per cent through to perhaps six<br />

percent <strong>of</strong> revenue. Not bad<br />

when the old rule <strong>of</strong> thumb<br />

is that you should allocate at<br />

least five percent to marketing<br />

your business, and they<br />

the individual franchisee units<br />

benefit from the collective<br />

group spend, which is what<br />

makes it so powerful.<br />

Technology, systems and<br />

special fees<br />

Some systems have either<br />

one-<strong>of</strong>f development fees, or<br />

special fees to cover the costs<br />

<strong>of</strong> specific technology or systems,<br />

are perhaps a specific<br />

development program.<br />

Again, these are not usually<br />

revenue generators for franchisors<br />

and generally <strong>of</strong>fset specific<br />

costs in the system for the<br />

franchise business units.<br />

And again, in many or most<br />

cases the costs may be far<br />

lower than what an independent<br />

business operator would<br />

have to pay.<br />

Are the fees good value?<br />

In my opinion, as a general<br />

framework, yes absolutely<br />

these fees are good value and<br />

they will usually represent a<br />

percentage <strong>of</strong> the costs <strong>of</strong> an<br />

independent business unit to<br />

recreate what is provided.<br />

But ultimately answering<br />

the question <strong>of</strong> value will<br />

depend on the franchise system,<br />

how well-developed and<br />

supported it is, whether it has<br />

good systems that create quasi-value<br />

for the franchisees and<br />

associated cost savings.<br />

And whether or not it has<br />

a marketing programme that<br />

generates return via increasing<br />

brand awareness and sales.<br />

NEWSBRIEFS<br />

Winners selected for the Page/<br />

Acorn Engineering Scholarship<br />

Paul<br />

O’Driscoll<br />

David<br />

Forbes<br />

David<br />

McConnochie<br />

Get the expert help you need<br />

Forsyth Barr<br />

Do you have a plan on how to best<br />

meet your future financial needs?<br />

Ensuring that you have enough income<br />

to see you through retirement and are<br />

able to manage unforeseen changes in<br />

income can be a significant challenge.<br />

At Forsyth Barr we have a dedicated<br />

team who can help you to plan, build<br />

and manage an investment portfolio<br />

to suit your needs.<br />

Fees and charges will apply if you elect to have a<br />

continuing relationship with Forsyth Barr.<br />

Nicola<br />

Muir<br />

Brett<br />

Bell-Booth<br />

Philip<br />

Kilpatrick<br />

Andrew<br />

Davis<br />

Karl<br />

Mabbutt<br />

Whether you need to maintain a<br />

certain level <strong>of</strong> income, or grow funds<br />

to help future generations reach their<br />

financial goals without the burden <strong>of</strong><br />

debt, we can provide the expert help.<br />

Contact us for a free review <strong>of</strong> your<br />

investments in confidence and a<br />

no-obligation discussion on how we<br />

can help you achieve your future<br />

financial goals.<br />

40 Selwyn Street, Tauranga | (07) 578 2737 | forsythbarr.co.nz<br />

TAU6195-04 © Forsyth Barr Limited April <strong>2021</strong><br />

The Acorn Foundation is pleased<br />

to announce the five recipients <strong>of</strong><br />

the <strong>2021</strong> Page/Acorn Engineering<br />

Scholarship.<br />

Members <strong>of</strong> the Acorn Scholarship<br />

Committee review applications put forward<br />

from local engineering firms, including<br />

references and progress reports provided<br />

by Competenz to select the best<br />

second year apprentice candidates each<br />

year.<br />

The following recipients and their<br />

respective workplaces will receive funding<br />

to assist with expenses and equipment<br />

for the next two years from the Bob & Pat<br />

Page Fund:<br />

• Torin Bryon, Te Puna – Boshier<br />

Engineering<br />

• Omri Cook, Papamoa Beach – Gamminco<br />

Industrial<br />

• Giovanni Dryfhout, Te Puke – Page<br />

Macrae Engineering<br />

• Ronan Mitchell, Mt. Maunganui – Page<br />

Macrae Engineering<br />

• Connor Watkins, Papamoa Beach –<br />

Contract Mechanical Services Ltd<br />

“The Page/Acorn Engineering Scholarship<br />

programme has been running for 13<br />

years. Nearly 60 well-deserving apprentices<br />

and their workplaces have received<br />

support due to the generosity <strong>of</strong> Bob and<br />

Pat Page.<br />

“It is wonderful to have the Acorn<br />

Foundation manage such a worthwhile<br />

endeavour,’ said Lori Luke, general manager<br />

<strong>of</strong> the Acorn Foundation.<br />

The Page Macrae Engineering team<br />

were thrilled with the awards, saying “On<br />

behalf <strong>of</strong> the Page Macrae team and the<br />

Omri Cook, Papamoa Beach –<br />

Gamminco Industrial.<br />

two successful applicants, we thank you<br />

and all those involved in the Acorn Foundation<br />

for this wonderful opportunity for<br />

the apprentices and their employers. So<br />

gratefully received and appreciated!

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