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by Helen Jones
One other result of
the pandemic in the
workplace
Hasn’t it been uplifting hearing about the random
acts of kindness and compassionate interactions
experienced by some over the past year?
Not just individuals but businesses stepping up to
support their workers or benefit local charities to help
those in need. Some days it’s been so inspiring seeing
the best of humanity on the news or on social media.
My Instagram feed is full of these feel good accounts.
However it’s disturbing to also read and hear about
the not so nice effect of the pandemic on some. Not
everyone has felt the need to carry on with the Be Kind
campaign which was everywhere just before lockdown.
In the workplace Covid seems to have brought
out the worst in some bosses and intensified poor
leadership that was already there. Manipulative and
passive-aggressive behaviours have got worse in
many instances where the pressures of managing a
workforce through the pandemic has been challenging
to say the least. ACAS report that their coronavirus web
advice portal has seen 3.6 million visitors and the ACAS
helpline experienced a three-fold increase in calls. Their
dispute resolution service also saw higher demand. It
seems that there’s a lot of unhappy people out there.
The challenges of working from home have included not
only isolation and anxiety in many but also stress in the
form of surveillance 24/7. According to a Gallup survey
less than half (45%) felt strongly that their employer
cares about their wellbeing. Add to that an employer
arrogance that people who ‘need’ their jobs will just
have to put up with it and it’s a recipe for stressful
workplace relations.
What to do? Maintain your own values – just because
your boss is behaving badly doesn’t mean you have
to reciprocate. Respectfully confront your manager
– challenge the behaviour. As the economy begins to
reopen and recover bad managers will inevitably be
exposed as employees choose to find themselves a
better boss.
The ACAS helpline is available to anyone who has a
workplace query on 0300 123 1100.
RACHEL@RSMEDIA.DIGITAL 07794 899 853
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